dodge ram 3500 Problems

dodge ram 3500 2011 Complaints

STEERING

when making a right turn my 2011 dodge ram 3500 steering locked for just a second. no accident occurred but it did scare the daylights out of me. there was no control for just a second. this has no re-occurred but i have slowed down on my turns. i notified the dealer and have a appointment this next week.

Reported in: ALBUQUERQUE NM || Crash: N || VIN #: 3D73Y3CL6BG

ENGINE AND ENGINE COOLING:COOLING SYSTEM

loss of air conditioning. took truck to dealer and they found a hole in the condensor line behind the opening in the front bumper where the radiator, a/c cooling lines, transmision cooler all sit exposed to road hazards, such as rocks, debris or any other sharp object that may enter through the opening striking the critical powertrain coolers. this type of damage is not covered under warranty and may be claimed on your vehicle insurance. there is no protection on this open lower area, where the radiator is protected by the vehicle front grill. there is no aftermarket grill that can be purchased to protect these components. earlier model dodge trucks had lower grill covers for the bumper cooling opening. *tt

Reported in: APACHE OK || Crash: N || VIN #: 3D73Y4CL3BG

SERVICE BRAKES, ELECTRIC

the factory installed trailer brake controller does not work correctly. no matter how the gain is adjusted the brake controller either engages the trailer brakes to the point of lock up or the trailer brakes don't engage at all. this is very unsafe, in an emergency stop this could cause the trailer to jack knife or loss of control of the tow vehicle. i have read on many forums that this is a common issue with the factory installed brake controller. many people report that the controller works sporadically, either the trailer brakes lock up or they don't actuate at all. the factory installed trailer brake controller needs to be investigated. this is a faulty product and is very unsafe for towing. having your trailer brakes lock up or not come on at all is a life or death matter. i have read the owners manual and have adjusted the gain many times and it still does not work correctly. the factory installed trailer brake controller fails every time it is used.

Reported in: VALLEY WA || Crash: N || VIN #: 3D73Y3HL6BG

STEERING

while driving down the hwy.upon hitting a pot hole or expantion joint the truck developes a violent shake and or wobble in the steering wheel and the entire vehicle shakes uncontrollably. my local dodge dealer replaced the sway bar shock on the sway bar arm and inspected the remaining parts on the front of the truck finding them in good condition. after the before mentioned work was performed the shake and or wobble is still present. it is truelly a "death wobble" as the driver has little to no control of the vehicle for a time and could easily become envolved in or cause an accident possibly being fatal. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *tt

Reported in: MONCKS CORNER SC || Crash: N || VIN #: 3D73Y4CL5BG

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

tl* the contact owns a 2011 dodge ram 3500. the contact was driving 10 mph when the brakes were depressed but vehicle failed to stop properly. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 450 and the current mileage was 5,600. updated 01/18/12 lj the consumer stated the problem was with the factory installed trailer brake controller. it did not apply the trailer brakes properly. it would work, when the manual level was used, but not when the truck brakes were applied. updated 01/19/12

Reported in: GRANTS PASS OR || Crash: N || VIN #: 3D73Y4CLXBG

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

this vehicle was bought new october 2010 and in december 2010 we had took it to be serviced because when you turned on the heated seat, you could smell an electrical burning smell. dodge ordered a new seat pad and replaced it on 1/11/11 and when we took it in we also made them aware that the power seat entry had stopped working and when you used the switch to move the seat back, it went all the way forward nearly pinning my husband in the seat between the steering wheel and seat. dodge recalibrated the drivers seat, but seat still never functioned correctly. on 2/15/11 i took the truck back to dodge due to the heated seat not working properly and still smelling an electrical burning smell when in use. dodge told me that they couldn't find anything wrong and that it was possibly just the "new" wearing off. the power seat never worked properly and we would just leave it in one position and try not to move it. if you did move it sometimes you could hear a clicking noise. spring came and we didn't use the heated seat. on 12/25/11 we attempted to use the heated seats and they did not heat but we smelt electrical smell again. we promptly disengaged the heat. on 12/27/11 my husband was driving the truck to the dodge house and an electrical fire started from below his seat and the seat began moving on its own forward attempting to pin him between the seat and steering wheel. thank goodness he was able to push his feet foward to push back on the seat, get the vehicle stopped and get out! he sustained a burn to his left thigh. needless to say the "new" has all burnt off now. the truck is a total loss. *kb

Reported in: WHITEWRIGHT TX || Crash: N || VIN #: 3D73Y4HL1BG

SEATS:FRONT ASSEMBLY:POWER ADJUST

Reported in: WHITEWRIGHT TX || Crash: N || VIN #: 3D73Y4HL1BG

VEHICLE SPEED CONTROL

tl* the contact owns a 2011 dodge ram 3500. the contact was driving under 10 mph when the engine stalled. the contact stated that the throttle warning light illuminated prior to the failure. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,875 and the current mileage was 5,600.

Reported in: GULF SHORES AL || Crash: N || VIN #: 3D73Y4HL1BG

STEERING

tl* the contact owns a 2011 dodge 3500 megacab 4x4. the contact was attempting to park and as he steered to the right, the front passenger side tie rod fractured. the vehicle was taken to the dealer where the contact was awaiting repairs. the manufacturer was notified of the failure and the contact was advised that the vehicle was not included in the recall associated with nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). the contact stated that the tie rod failure was an intermittent occurrence. the failure mileage was 17,000 and the current mileage was 31,149.

Reported in: ELY NV || Crash: N || VIN #: 3D73Y3HL0BG

STEERING

driving thru death valley national park titus canyon, a 26 mile graded road, the power steering quit working. at the low speeds i had to drive, numerous switchbacks and slow going, is was almost impossible to the steer this new vehicle. i checked the belts, oil level and felt the pump to see if it was hot and all were ok. it took being parked overnite to get the steering to come back. it has been in the dealer since 01/25/12 and they have found nothing wrong. contacted ram service meghan case # 21827429 @ 800-763-8422. as of now they just want me to pick up the vehicle, as nothing they can do. i do not want this to happen to someone else, as this is a very dangerous issue. i have found a simular issue on the dodge talk forum. i feel this steering pump is underdesigned. i do not know what to do as i do not trust this vehicle for me and my family. *kb

Reported in: BAKERSFIELD CA || Crash: N || VIN #:

STEERING

this truck has developed a dramatic shimmy/wobble in the front end when driving at freeway speeds 70 mph and hitting bumps or expansion joints. dealership has replaced steering damper but that did not fix the situation.

Reported in: BONNER MT || Crash: N || VIN #:

SUSPENSION

Reported in: BONNER MT || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the lever for the integrated brake control system was positioned directly above his left knee area on the dashboard. as a result, the contact would repeatedly strike his knee on the lever. the contact expressed concerns over possible future injuries and stated that the lever should have been positioned elsewhere. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 5.

Reported in: MAGNOLIA TX || Crash: N || VIN #: 3D7MX48L19G

FUEL SYSTEM, DIESEL

tl* the contact owns a 2011 dodge ram 3500. while driving approximately 50 mph, the contact noticed a strong fuel odor. the smell in the vehicle was making the occupants nauseous. the vehicle was taken to the three different dealers for diagnostic tests. the technicians were unable to diagnose a failure. after some time, the vehicle would not start. the contact inspected the vehicle and stated that the diesel fuel was injected into the exhaust and was mixed in with the oil, causing the smell. in addition, the vehicle was included in the recall under nhtsa campaign id number 11v350000 (steering:linkages:tie rod assembly). the dealer refused to repair the vehicle because there was a pending lemon law case filed by the contact. the contact had not experienced a failure with the steering. the vehicle was not repaired. the approximate failure mileage was 1,700.

Reported in: CARLSTADT NJ || Crash: N || VIN #: 3D73Y3CL6BG

EXTERIOR LIGHTING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the headlights failed without warning and did not illuminate. the vehicle was taken to the dealer. the dealer stated that the headlight module failed. the vehicle was not repaired. the failure mileage was 14,000 and the current mileage was 15,000.

Reported in: BETHEL SPRINGS TN || Crash: N || VIN #: 3D73M4CL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the vehicle was repaired under nhtsa campaign id number: 10v657000 (steering: linkages: tie rod assembly) in march of 2012 however, the tie rod recently fractured while the contact was attempting to park. the failure and the current mileages were 42,000.

Reported in: FOREST VA || Crash: N || VIN #: 3D6WZ4CL0BG

POWER TRAIN

we purchased a brand new truck from a local savannah, georgia dealer in 2011. my husband was driving down the road and a tree fell on his 9 month old truck with only 12,000 miles on it. he had body damage only but the truck was rendered "totaled out" by the insurance company. we paid off the loan with the insurance pay off and then, after negotiations, we bought the truck back from the insurance company. we then had the repairs completed (again, body repairs only). the truck was inspected and given a "salvaged/rebuilt" title. now...dodge is refusing us any factory engine/powertrain warranty, but more importantly they are refusing (along with the original local dealer) to repair the safety recalls on the vehicle. there are two recalls: (1) left tie rod end and (2) 2011 djd2 6.7l ecm flush. we are also to believe that the first most severe safety recall was put out before the truck was even in the crash. we have gotten no where with either dodge or the dealer through several phone calls and speaking with supervisors. both dodge and the dealership are refusing to do any safety recall repairs on our vehicle because they say there is a restriction on our title which prevents them from making any repairs...

Reported in: SAVANNAH GA || Crash: Y || VIN #: 3D73Y3CL9BG

STRUCTURE:BODY

Reported in: SAVANNAH GA || Crash: Y || VIN #: 3D73Y3CL9BG

STEERING:LINKAGES:TIE ROD ASSEMBLY

Reported in: SAVANNAH GA || Crash: Y || VIN #: 3D73Y3CL9BG

STEERING:LINKAGES:TIE ROD ASSEMBLY

2011 dodge ram 3500. consumer writes in regards to safety recall notice concerning left tire rod *tgw the consumer stated the dealer only inspected the tie rod and tightened the track bar. six months later the tie rod broke, which caused the consumer to lose control of the vehicle.

Reported in: COALINGA CA || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

driving on interstate hit an asphalt patch truck started shaking very violently had to come almost to a complete stop before it stopped.

Reported in: BILLINGS MT || Crash: N || VIN #: 3D73Y3CL3BG

SUSPENSION

driving on interstate hit an asphalt patch truck started shaking very violently had to come almost to a complete stop before it stopped.

Reported in: BILLINGS MT || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving 5 mph and exiting a residential driveway, the steering wheel seized without warning. the contact stopped the vehicle and noticed that there was an unknown bar lying on the ground. the vehicle was towed to the dealer for inspection where they stated that the tie rod assembly failed. the vehicle was repaired. the manufacturer was notified but did not provide any assistance. the failure mileage was 17,400.

Reported in: EUERKA CA || Crash: N || VIN #: 3D73Y3HL1BG

ELECTRICAL SYSTEM

driving at night going about 60 mph when all systems failed, no engine, no power brakes, no power steering and worst of all, no lights. engine wouldn't crank, fuse box was making snapping sounds even with key out of ignition. after about 5 min truck started and i was able to drive it home, about 5 miles. truck ran, but poorly. the next day i attempted to drive it to the dodge dealer, truck did same thing (complete system failure) after driving about 5 miles. i then had truck towed to the dealer. naturally truck runs fine for service tech, they reset a bunch of codes, but could find nothing definitive. unable or unwilling to do more. this fills me with absolutely no confidence. in 4 days i need to take this truck pulling a trailer from wa to az for work.

Reported in: CHEWELAH WA || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

Reported in: CHEWELAH WA || Crash: N || VIN #: 3D73Y3CL3BG

ENGINE

Reported in: CHEWELAH WA || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while reversing out of a parking lot, the tie rod fractured, causing the tire to bend inward underneath the vehicle. the contact mentioned that the vehicle had been inspected under nhtsa campaign id number: 11v350000 (steering). the vehicle was towed to the dealer and the technician was attempting to determine how to remedy the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 42,000.

Reported in: ELIZABETHTON TN || Crash: N || VIN #: 3D73Y4HL1BG

STEERING

traveling west bound on galen road in lafayette tennessee at 45mph i hit a small bump in the road and experienced a violent shaking in the front end that would not stop until i brought the vehicle to a stop i later checked the tire pressure which was good i believe there is a defect in the steering. upon more investigation i found out the slang for this is called the death wobble.. after spending 60,000.00 on this truck i believe chrysler should be responsible for taking care of a permanent fix .

Reported in: WESTMORELAND TN || Crash: N || VIN #:

SUSPENSION

Reported in: WESTMORELAND TN || Crash: N || VIN #:

STEERING:LINKAGES:TIE ROD ASSEMBLY

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving approximately 5 mph, the driver's side tie rod fractured. the contact replaced the tie rod with an after market part. the contact referenced nhtsa campaign number: 11v350000 (steering) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was repaired. the approximate failure mileage was 43,000.

Reported in: PRATTSBURGH NY || Crash: N || VIN #: 3D6WZ4CL7BG

STEERING

Reported in: PRATTSBURGH NY || Crash: N || VIN #: 3D6WZ4CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the stated that while reversing the steering tie rod failed. the vehicle was towed to the dealer for inspection. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 43,985.

Reported in: TALLADEGA AL || Crash: N || VIN #: 3D73Y4CL9BG

WHEELS

the left tie rod on the front drivers side broke. this was after the part had been recalled in march of 2012 which was taken in and serviced the same month per the notice. i was returning my fifth wheel to storage when the tie rod snapped. backing in slowly no more than 5 mph. needless to say i refuse to tow my 5th wheel anymore with the ram 3500 as had it broke while on highway at a high rate of speed could have resulted in injuries and potential fatalities. i am trying to confirm if dodge has addressed this issue for 2013 as there are many others on forums that have had the same tie rod failures.

Reported in: SAN CARLOS CA || Crash: N || VIN #:

STEERING:LINKAGES:TIE ROD ASSEMBLY

Reported in: SAN CARLOS CA || Crash: N || VIN #:

SERVICE BRAKES

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving approximately 65 mph, the contact attempted to decelerate but the vehicle continued to accelerate until after repeatedly engaging the brakes with force. the failure occurred whenever a hitched trailer was being towed. the vehicle was taken to an authorized dealer ten times for the same failure. the technician informed the contact that the incorrect brake system was installed in the vehicle. the manufacturer was not notified of the problem. the vehicle had not been repaired. the approximate failure mileage was 600.

Reported in: CROCKETT TX || Crash: N || VIN #: 4YDF29R215J

STEERING:LINKAGES:TIE ROD ASSEMBLY

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while in a residential driveway, the driver's side tie rod failed and separated from the vehicle. the vehicle was not taken to dealer nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 44,000. the vin was not available.

Reported in: MANDEVILLE LA || Crash: N || VIN #:

SUSPENSION

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving 65 mph over a small bump, the vehicle started to shake violently. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 21,000.

Reported in: PLAINFIELD IL || Crash: N || VIN #: 3D73Y3CL9BG

STEERING:LINKAGES:TIE ROD ASSEMBLY

tl* the contact owns a 2011 dodge ram 3500. the contact stated after parking the vehicle she noticed that the tie rod fell to the ground and the two front tires turned inward. the vehicle was towed to an independent mechanic for diagnostic testing and the contact was informed that the tie rod would need to be replaced and the front end realigned. the vehicle was repaired. the contact was informed of a recall for nhtsa campaign number: 11v350000 (steering) but was told her vin was not included. a dealer was notified of the failure and assumed the tow and repair cost. the manufacturer was notified of the failure. the failure and current mileage was 65,000. updated 09/05/13*lj

Reported in: MOBILE AL || Crash: N || VIN #: 3D73Y4HLXBG

STEERING

Reported in: MOBILE AL || Crash: N || VIN #: 3D73Y4HLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving 40 mph, the contact heard an abnormal sound from under the rear of the vehicle as the vehicle jerked to the left. as a result, the contact crashed the front driver's side of the vehicle into a curb. the vehicle was not repaired and the manufacturer was notified. the vin was not available. the approximate failure mileage was 61,000.

Reported in: HUSTON TX || Crash: Y || VIN #:

STEERING

"death wobble" - i hit a bump with the right front tire. i was doing 40-45 mph at this time. the truck front end started to violently shake, and then the rear started to bounce. i was in the center lane when this happened with traffic on all sides. i applied the brakes and tried to steer to the right, the truck continue to go straight, and then started to go sideways to the left. once my speed dropped below 5 mph is when i regained control of my truck this incident was terrifying, and almost caused a serious accident. are they (chrysler/ram) waiting for someone to die? if you search on this site for "death wobble" then filter 2011 ram 3500 you come up with 125 reports for the 3500 series truck from 2011 - 2013. that is 125 incidents. when is someone going to do something about this. i have reported this to chrysler, along with thousands of others, and we are getting no where.

Reported in: SAYVILLE NY || Crash: N || VIN #: 3D73Y4CL9BG

SERVICE BRAKES

Reported in: SAYVILLE NY || Crash: N || VIN #: 3D73Y4CL9BG

SUSPENSION

Reported in: SAYVILLE NY || Crash: N || VIN #: 3D73Y4CL9BG

STEERING

backing truck in garage, steering tie rod broke cleanly off, lost all steering. no damage (other then broken parts). this is a known issue at dodge / ram but there is no recall issued covering all 4x4 truck (4x2 does not have this issue). reading on forums (cumminsforum.com) and found out this is a issue that is fairly common but can creates very dangerous situations if happens at higher speeds. truck is completely stock and goes to dealer for service every 6k miles.

Reported in: WEST PALM BEACH FM || Crash: N || VIN #: 3D73Y4HL9BG

STEERING

left tie rod end broke then broke again on the 3 nov 2013, this is the same end as the recall for ram made before mar 2011. mine has broke two . this vehicle get poor fuel mileage ,and the heat exchange has broke ,the egr valve had to be replaced plus two sensor about $6000.for repairs in the last mo.dodge denies its there fault on the tie rod end .this is very unsafe. i need help my cell is [xxx] i don't have a home phone but have a fax number. we use the truck for over the road driving reason for high miles. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: PISGAH AL || Crash: N || VIN #: 3D6WF4CL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated after shifting into park gear, there was a loud thud noise. upon returning to the vehicle and shifting into drive, the contact also heard a scraping noise. upon inspection, it was found that the driver front tie rod had failed. the vehicle was taken to the dealer where the failure was confirmed. the manufacturer was contacted about the failure and informed the contact that the vehicle was not included in nhtsa campaign number 11v350000 (steering). the vehicle was not repaired. the failure mileage was not available.

Reported in: FORT MITCHELL AL || Crash: N || VIN #: 3D73Y3CL3BG

SUSPENSION

tl* the contact owns a 2011 dodge ram 3500. the contact stated that upon inspection, it was found that the front axle of the vehicle had fractured. the vehicle was taken to a dealer and the mechanic stated that the front axle had to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 66,000.

Reported in: ROBSTOWN TX || Crash: N || VIN #: 3D6WZ4CL2BG

STEERING

i experienced the dodge "death wobble" on two occasions during a short drive yesterday. first was on an on-ramp to the right with a slight incline at a speed of approximately 50mph - denver area northbound c470 ramp to i70 eastbound. i crossed an expansion joint at a very slight angle to the vehicle, and immediately experienced a totally unexpected violent wobble in the front end with a near total loss of control. it was frightening! i lightly applied brakes with no immediate wobble reduction. i slowed, and at perhaps 30 mph, the front end stabilized and i was able to continue. a few miles later on i70 i took the ramp - again to the right but on a modest incline this time - to highway 58 westbound. i was still wary and when crossing an expansion joint i again experience the same death wobble, not as bad, but i was expecting it and i was going a little more slowly. this is a scary design flaw with a popular name: "death wobble." the service writer that i spoke with at a local dealer wasn't even aware of this as a frequent issue (he owns the same model). there are a few aftermarket kits available to correct this flaw with beefier components at some considerable cost. my truck has only 16800 miles; the tires were rotated and balanced about 3k miles ago.

Reported in: LAKEWOOD CO || Crash: N || VIN #: 3D73Y4CL6BG

SUSPENSION

Reported in: LAKEWOOD CO || Crash: N || VIN #: 3D73Y4CL6BG

SERVICE BRAKES

power assist for brakes and steering is lost at approximately 20-25 mph when slowing down for lights, turns, etc., requiring significant manual effort to control the truck. power will return after accelerating from stop or slow turn but go out again when speed is reduced to 20-25 mph.

Reported in: GLENDALE AZ || Crash: N || VIN #: 3D73Y4CL0BG

STEERING

Reported in: GLENDALE AZ || Crash: N || VIN #: 3D73Y4CL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was not available until april 2014. the dealer was unable to provide an expected date for the part to become available. the contact had not experienced a failure.

Reported in: ELKO NV || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

i was moving my truck in my driveway and as i turned my steering wheel to position the vehicle where i wanted to go the left tie rod ball stud completely broke which left me unable to steer the vehicle. this is the second time this has happened to this vehicle since it was purchased new.

Reported in: TALLADEGA AL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while reversing out of a residential garage, the driver's side tie rod fractured. the vehicle was taken to the dealer. the technician diagnosed that the tie rod was defective and needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 35,000 and the current mileage was 56,000.

Reported in: GALLUP NM || Crash: N || VIN #: 3D73Y4CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that while driving approximately 65 mph, the vehicle exhibited a loud pop sound as the steering wheel seized. the vehicle was towed to a dealer where the mechanic diagnosed that the tie rod was fractured. the vehicle was not repaired. the dealer stated that the part needed to repair the vehicle under nhtsa campaign number: 13v529000 (steering) would not become available until april 4, 2014. the manufacturer was made aware of the problem. the approximate failure mileage was 40,000.

Reported in: SEDALIA MO || Crash: N || VIN #: 3D73Y3CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa recall campaign number: 13v529000 (steering) had surpassed the reasonable time for repair. the dealer was contacted and stated the part was not available. the manufacturer was contacted and was unable to provide a time frame for availability and stated one repair kit per week was provided to the dealers. there are no failures at this time.

Reported in: BENNETTSVILLE SC || Crash: N || VIN #: 3D73Y4CL6BG

STEERING

we received a recall notice from chrysler that our truck was recalled and needed a new tie rod to ensure safety. however, our chrysler dealer says that they are allowed to order only one of these necessary replacement parts a week. so since we were the 20th callers for this recall, we must wait about 5 months for this problem to be fixed! that is unacceptable for a potentially dangerous tie rod break!

Reported in: LAPORTE IN || Crash: N || VIN #: 3D73Y4CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa campaign number 13v529000 steering had exceeded a reasonable time for repair. the dealer inspected the vehicle and advised that the vehicle tie rod was exhibiting the failure and needed to be replaced however the part was not available to performed the repair. updated 02/27/14*lj the consumer was placed on a waiting list, and was informed there was a 6-8 month backlog. updated 02/27/14

Reported in: AUBURN CA || Crash: N || VIN #: 3D73Y4CL7BG

STEERING:LINKAGES:TIE ROD ASSEMBLY

Reported in: AUBURN CA || Crash: N || VIN #: 3D73Y4CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact attempted to have her vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact stated since the failure was reported in november of 2013, there should be a remedy available before january of 2014. she was informed by the dealer and the manufacturer that there was one part being ordered per week per dealer. there are no failures at this time.

Reported in: GRANBURY TX || Crash: N || VIN #: 3D73Y4CLXBG

STEERING

i received a safety recall notice n49 / nhtsa 13v-529. i took my truck to the dealer lake keowee dodge on 1/11/14 to be inspected. the dealer confirmed the part needed to be replaced on my truck. the dealer informed me that they were only allowed to order 1 of these parts every 10 days. the dealer informed me that there were already 10 customers ahead of my truck. this results in it being at least 100 days before the dealer could order the part for my truck. this is totally an unreasonable and irresponsible approach to correct a known safety defect. i request an explanation and prompt attention to this matter to insure my safety and the safety of everyone.

Reported in: SENECA SC || Crash: N || VIN #: 3D73Y3CL1BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received notification of nhtsa campaign number: 13v528000 (steering) in late december 2013. the contact attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced the failure. updated 03/12/14*lj the consumer still has not heard from the dealer. updated 03/20/14

Reported in: MOUNT BETHEL PA || Crash: N || VIN #: 3D73Y3CLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa campaign number: 11v350000 (steering) had surpassed a reasonable time for repair. the dealer was notified and stated the part was not available for repair. the manufacturer was not notified. the contact had not experienced a failure.

Reported in: HELENA MT || Crash: N || VIN #: 3D73Y3CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received nhtsa campaign number: 13v529000 (steering) and attempted to have the vehicle remedied. the contact was informed that the part was not available. the manufacturer was contacted and was unable to provide a time frame for availability. the contact had not experienced a failure.

Reported in: SMITHFIELD RI || Crash: N || VIN #: 3D73Y3CL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experience a failure.

Reported in: LIVINGSTON TX || Crash: N || VIN #: 3D73Y4CL9BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available until april 2014. the contact felt that since the failure was reported november 2013, there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: RED RIVER NM || Crash: N || VIN #: 3D73Y3CL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received notification of nhtsa campaign number: 13v529000 (steering). the contact attempted to have the vehicle remedied but was informed that the part was not available. the manufacturer was contacted and confirmed that the part was not available. the contact had not experienced a failure.

Reported in: EDGEWOOD TX || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received nhtsa recall id number 13v529000 (steering) and the remedy part needed to perform the recall repair was unavailable. the manufacturer was not notified of the problem. there are no failures at this time.

Reported in: REISTERSTOWN MD || Crash: N || VIN #: 3D73Y4HL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500 hd. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and dealers were only receiving one part every two weeks. the contact felt that since the failure was reported in november of 2013, then there should have been a remedy available before january 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. ..updated 02/06/14 *bf ..update 04-10-14 *bf updated 04/24/14

Reported in: CARSON CITY NV || Crash: N || VIN #: 3D73Y3CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received notification of nhtsa campaign number: 13v529000 (steering) in early january 2014 .the contact attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.

Reported in: BONITA SPRINGS FL || Crash: N || VIN #: 3D73Y4CL8BG

POWER TRAIN

2011 dodge ram 3500. consumer writes in regards to the left tie rod ball stud recall notice. *smd the consumer stated 2 months after owning the vehicle, is when the problems started. the consumer and her husband did not like the way, the vehicle handled and steered. the problem was addressed to the dealer, at which time they were informed it was probably because the truck was a dually and they were not used to driving one and it would take some getting used to. approximately 2-3 weeks after the visit, the consumer and her husband returned to the dealer to complain about the handling and steering. the dealer performed an alignment. they drove the truck for a few weeks, and they were still unhappy. april 2, 2012, the check engine light illuminated and the vehicle was returned to the dealer. the dealer reprogrammed the ecm. a month after driving the vehicle, the check engine light illuminated again. the dealer replaced the intake manifold heater air temp relay. the dealer then made an adjustment to the steering column. the consumer drove the vehicle for 2 more months, then the tie rod broke on the driver's side . the dealer replaced the outer tie rod end and re-aligned the front end. the consumer continued to complain about the handling and steering. the dealer then discovered the front tires were wearing on the outside front edge. it was determined the check engine light illuminated due to a blocked or incorrect air filter which was replaced and the codes were cleared. the consumers issues with the handling and steering were not resolved. in june of 2013, there was a problem with the steering column, where the consumer was unable to remove the key from the ignition. the transmission shifter was replaced. the consumer stated the tie rod broke for a second time. chrysler determined after the original factory tie rod broke at 15,000, the replacement tie rod end and alignment were done improperly by the dealer. the improper replacement and alignment caused the front tire wear on the outside and the second tie rod to break.

Reported in: GREENVILLE PA || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

Reported in: GREENVILLE PA || Crash: N || VIN #: 3D73Y4CL1BG

SUSPENSION

Reported in: GREENVILLE PA || Crash: N || VIN #: 3D73Y4CL1BG

TIRES

Reported in: GREENVILLE PA || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact referenced nhtsa campaign id number: 13v529000 (steering) and stated that the required part was unavailable to perform the repair. the dealer stated that the remedy part would not become available until september 2014. the manufacturer was notified of the problem. the contact had not experienced a failure. updated 03/18/14*lj

Reported in: HENDERSON MD || Crash: N || VIN #: 3D73Y3CL9BG

STEERING

2011 dodge ram 3500. consumer writes in regards to parts are unavailable to repair recall. *smd recall # 13v529000.

Reported in: KALISPELL MT || Crash: N || VIN #:

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa campaign number: 13v527000 (steering) has surpassed a reasonable time for repair. the dealer stated that the parts were not available because the manufacture was only issuing one repair kit per week. the manufacturer was not contacted. the contact had not experienced a failure. updated 3/12/14*cn updated 03/21/14

Reported in: SALEM OR || Crash: N || VIN #: 3D73Y3CL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. the contact was informed by the dealer that they only receive one repair kit per week. the manufacturer was made aware of the problem. the contact had not experienced a failure. ..updated 04-23-14 *bf the consumer stated the vehicle was repaired by the dealer. updated 04/25/2014 *js

Reported in: LINDALE TX || Crash: N || VIN #: 3D73Y4CL8BG

STEERING

i have received a recall for my truck n49/nhtsa 13v-529 relating to the steering failure. i was mailed this recall in december of 2013 and in january 2014 made an appointment to have the problem fixed. i have now been told that the parts required are being held back and only shipped to each dealer 1 part every 7 days. i am presently #12 on my dealers list. this means that my truck will be on-safe to drive for the next 12 weeks not counting the time prior. this is unacceptable, especially now finding that chrysler was aware of the problem even before i purchased it. i need my truck this isn't a wish it's a fact! i have called the chrysler group recall assistance center and have been issued a case number. steering failure could result in death not only to the occupants of the vehicle but other vehicle on the road. this is serious and needs to be addressed immediately. presently i am having the vehicle inspected by my local dealer to insure the defective parts are not on-safe at this time. but there is no assurance that they won't be in the future.

Reported in: NAPA CA || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa recall campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the contact experienced a tie rod failure and the dealer stated that the part was not available; however he was placed on a waiting list. the manufacturer confirmed that the dealer received one repair kit per week. the failure and current mileage was 16000.

Reported in: SLOCOMB AL || Crash: N || VIN #: 3D73Y3CL6BG

STEERING

i have received a recall on this vehicle. i am on a list of 115 people to get this taken care of. i am told by the dealer that they are sent one replacement part a week. i have a trip schedule where i will be pulling a 5th wheel a long distance. i cannot cancel this trip. i leave end of march. with the schedule above i will not be able to complete this travel. is it safe for me to take this trip and drive this truck pulling the 5th wheel????? please respond and let me know what i need to do to get this part installed before i leave. or tell me if they have to give me comparable truck to take my trip with while mine waits for replacement part. i will be interested to see if this is responded to in a manner that lets me know if it was read and taken seriously. hopefully my faith in the government to keep me safe will not fail me.

Reported in: KALISPELL MT || Crash: N || VIN #: 3D73Y3CLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that nhtsa campaign id number 13v52900 (steering) had exceeded a reasonable time for repair. the dealer advised the contact that the part was not available for repair and the contact had to be placed on a waiting list. the contact had not experienced a failure.

Reported in: LARAMIE WY || Crash: N || VIN #: 3D73Y3CL8BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact felt that since the failure was reported in november 2013, there should have been a remedy available before february 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: ISLIP TERRACE NE || Crash: N || VIN #: 3D73Y3CL4BG

STEERING

tl - the contact owns a 2011 dodge ram 3500. the contact stated that he received a noticed for recall nhtsa campaign number: 13v529000 (steering) the contact was concerned for his safety since the recall parts were not available and if the failure occurred he could loose control of the vehicle. the dealer was contacted and they stated that there wait of 18 months. the manufacturer was made aware of the problem. the vehicle had not experience the failure. the current mileage was 2,000. pm

Reported in: HUNTINGTON BEACH CA || Crash: N || VIN #: 3D73Y3CL1BG

STEERING

tl-the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the contact was informed by the dealer that they only receive one part per week. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.lj

Reported in: NORWICH CT || Crash: N || VIN #: 3D73Y4CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2013, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: VERNON CT || Crash: N || VIN #: 3D73Y3CLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact felt that since the failure was reported november 2013, there should have been a remedy available before february 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 3/28/14*cn updated 04/24/14

Reported in: HEGINS PA || Crash: N || VIN #: 3D6WZ3CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received a notice for nhtsa campaign number 13v529000 (steering) and was informed that the part was not available. the manufacturer was not contacted about the issue. the contact had not experienced a failure. the vin was not available. updated 03/31/14*lj updated 04/09/14

Reported in: SALT LAKE CITY UT || Crash: N || VIN #: 3D73Y4HL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.

Reported in: AXTELL TX || Crash: N || VIN #: 3D73Y4CL9BG

STEERING

chrysler has recalled tie rod ball stud (n49/ nhtsa 13v-529) indicating my vehicle may crash without warning. chrysler has not supplied the parts to fix the problem. contact with chrysler has told me that no parts are available and no expected time as to when the parts will be available. this is unsatisfactory. the nhtsa must ensure that chrysler corp. is held responsible for its product. it has been two months since i have attempted to remedy the problem with no help from chrysler. meanwhile, thousands of heavy duty trucks hauling thousands of pounds of cargo continue to operate on highways with the possibility of crashing as indicated by chrysler. this is unsatisfactory as chrysler is putting thousands of lives in danger by not fixing the problem they have identified. the nhtsa, if not fixing the problem, is also contributing to the issue.

Reported in: SAHUARITA AZ || Crash: N || VIN #: 3D73Y4HL8BG

STEERING

chrysler issued a recall notice in the middle of december 2013. we where instructed not to call until january 6, 2014. i called on the 8th and was informed that no parts where available. i called again today and was told the same thing by my local dealership and chrysler. on the notice it states " the left tie rod ball stud on your truck may fracture under certain driving conditions. this may cause loss of directional control and/or crash without warning." we use our vehicle everyday and also tow our race car trailer with it. i feel it is completely unacceptable that there is no parts available if chrysler issued the recall. i do not want to chance injuring myself or my family, or someone else on the road due to the carelessness of chrysler. i just want this changed before anything happens. this needs to be resolved and it doesn't appear that is happening anytime soon.

Reported in: FREEPORT PA || Crash: N || VIN #: 3D73Y4HL0BG

STEERING

i contacted diehl automotive concerning the recall (n49/nhtsa 13v-529) the left tie rod ball stud on this truck may fracture under certain driving conditions. this would cause a loss of directional control and/or crash without warning. the service man said that he could only get the parts from dodge at a rate of (1) per week. that means that i will have to go approximately one year before i get this repaired. this sounds like another gm screw up where it will take some lives before the highway safety administration is going to do something. it's now time to expose you all once again to the news media. why would i have thought anything else from a government organization. updated 07/28/14

Reported in: NEW CASTLE PA || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the power steering assist failed. the vehicle was included in nhtsa campaign number: 13v529000 (steering) however, the recall had surpassed a reasonable amount of time for repair. the dealer stated the part was not available for repair and that the part that they were using to repair the vehicles was also recalled. the manufacturer was notified. the vehicle was not repaired. the failure mileage was not available.

Reported in: OPELOUSAS LA || Crash: N || VIN #: 3D73Y4CL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the needed part was unavailable to perform the repair. the dealer advised that the remedy part would not become available until another twenty six weeks. the manufacturer was notified of the problem. the contact had not experienced a failure.

Reported in: KAISPELL MT || Crash: N || VIN #: 3D73Y4HL6BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign id number 13v529000(steering). however, the part needed for the recall service was unavailable to perform the repair, as the manufacturer had also recalled the repair part. the manufacturer was notified. the contact had not experienced a failure.

Reported in: LEXINGTON KY || Crash: N || VIN #: 3D73Y4CL8BG

STEERING

the truck has a death wobble and steering linkage n64 was schedule to be replaced by a safety recall by manufacture at the local dealership. i was put on a list around mid february because the dealership stated they could only get so many replacement parts a month. i called monday 10 march 2014 to get an update and was told that the recall was canceled by chrysler due to the part was not defective. i called chrysler national recall center and was told by them that other parts are the problem and the parts are on back order and i would be notified when parts are available. i do not understand how a part can be defective then declared not defective. dodge has 1000's of these 3/4 and 1 ton trucks out there that the steering linkage may break at anytime. most of these trucks are pulling 5000+ loads down the road. there should be something done about this issue before more people are killed by substandard parts used by the manufacture. no other manufacture has this steering issue with there trucks. i have enclosed a you tube link. (http://www.youtube.com/watch?v=z6h5eh261gw) (http://www.youtube.com/watch?v=bwvg63gp81u).

Reported in: VINE GROVE KY || Crash: N || VIN #: 3D73Y3CL8BG

SUSPENSION

Reported in: VINE GROVE KY || Crash: N || VIN #: 3D73Y3CL8BG

STEERING

truck has been recalled 3 times now for the same problem. steering tie rod broke while driving after the first recall in july 2013. the part got recall again in december of 2013 for the same part. to this day, there is no replacement part, and chrysler stated there is a danger driving the vehicle. this has been going on since new and i am afraid to drive the truck.

Reported in: TUCSON AZ || Crash: N || VIN #: 3D73Y3HLXBG

STEERING

was notified of recall chrysler n49, nhtsb 3v 529000, in dec 2013. notice stated call your dealer in 1st week of jan 2014. i have been waiting now 3 months for part to come in to dealer. was informed by dealer that the new part has been recalled. the dealer says they have been told by chrysler that when the parts are released by chrysler, only 1 part will be sent to the dealer every other week. my dealer needs over 200 to fill the order that are now waiting. do the math, that means it will be over 7 years to fill the orders. is this a safety issue or not. if it is, should i park the truck. is nhtsb going to fine chrysler for not taking care of the recall. can nhtsb force chrysler to replace my truck. if it is unsafe to drive.

Reported in: ROSAMOND CA || Crash: N || VIN #: 3D73Y4CL6BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that she received notification of nhtsa campaign number 13v529000 (steering) and was informed by manufacturer that the parts were not available. the contact had not experienced a failure. updated 04/29/14 ma the consumer stated as of 4/16/14 the necessary part to repair the vehicle had not become available. updated 05/2/2014 *js

Reported in: BEAUMONT TX || Crash: N || VIN #: 3D73Y4HL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and that the parts on recall were also being recalled. the contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. the vin was not available.

Reported in: ALTOONA PA || Crash: N || VIN #:

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he received notification of nhtsa campaign number 13v529000 (steering) and was informed by the manufacturer that the part was not available. the contact had not experienced a failure. the vin was unavailable.

Reported in: STARKVILLE MS || Crash: N || VIN #:

STEERING

on 3/22/2012 dodge recalled and replaced a tie rod reported to be defective. on 7/ 3/ 2012 the replaced tie rod broke while driving, dodge replaced again. on 3/22/2012 the same left tie was again replaced. this is unacceptable. we are concerned and believe the tie rod components are under engineered . accidents will happen as a result of this and dodge is replacing the defective critical steering part with another under engineered component.the threaded end of the tie rod ball joint i simply to small. we have had continual other problems with this vehicle including now at 60k mi. a blown engine. we have filed a lemon law suit and dodge rejected it.people were at great risk with these steering issues,please help.

Reported in: LOS GATOS CA || Crash: N || VIN #: 3D6WZ4EL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and that the original parts were also defective. the contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: HELOTES TX || Crash: N || VIN #: 3D73Y3HL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign id number:13v529000 (steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Reported in: RATON NM || Crash: N || VIN #: 3D73Y4HL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and the dealers were receiving one part every two weeks. since the failure was reported in november of 2013, there should be a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.

Reported in: TEXARKANA TX || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

2011 dodge ram 3500. consumer writes in regards to tie rod ball stud recall notice issues. *smd the dealer informed the consumer, they were only getting one part, per week. *jb

Reported in: KEYSER WV || Crash: N || VIN #: 3D73Y4CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. the contact stated that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. the contact also stated that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.

Reported in: TOPEKA KS || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated recall nhtsa campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available. the dealer also stated that the contact was number 71 on the waiting list and the manufacturer was only sending one repair kit per week. the manufacturer was not notified of the delay. the vehicle was not repaired. there are no failures at this time.

Reported in: SALMON ID || Crash: N || VIN #: 3D73Y4CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign id number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was receiving one part per week. the contact felt that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: TUCSON AZ || Crash: N || VIN #: 3D73Y3CL9BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the steering wheel would seize when driving at various speeds. the contact later received notification of nhtsa campaign id number: 13v529000 (steering) but was advised that the parts were not available to complete the recall repair. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair to be performed. the contact was no longer able to drive the vehicle due to the recurring steering failure. the failure and current mileage was 56,000.

Reported in: ST. PETERS MO || Crash: N || VIN #: 3D73Y3CL8BG

STEERING

i received a recall in the mail stating that the vehicle needed to be inspected, and that a failure could result in loss of control and crashing. made appointment to have vehicle inspected. vehicle was inspected and found that the left tie rod end needs to be replaced. the dealership informed us that the part was not available and was on "intergalactic backorder." i contacted chrysler and asked about a timeline and they stated that the arrival date of the replacement parts was uncertain. i asked if the vehicle was safe to drive since the tie rod is such an important part of the steering assembly and i was told that it was up to the discretion of the driver. i asked about them providing a loaner vehicle, beings that it is a safety concern and our family's primary vehicle, their reply was that they couldn't do that. i feel that it is a safety concern for my family and i, and that it is the responsibility of the chrysler company to repair the vehicle that i purchased from them, or provide a safe and comparable vehicle until the repairs can be made.

Reported in: INDEPENDENCE KY || Crash: N || VIN #:

STEERING

2011 dodge 3500. consumer writes in regards to left tie rod end recall issues. *smd the consumer stated the left tie rod end broke on march 14, 2014. fortunately, he was in a parking lot and not on the highway. he called 2 different dealerships, where he was informed, the parts were not available. the consumer was able to find an after market tie rod, and had it installed. *jb

Reported in: SHELBY NC || Crash: N || VIN #: 3D73Y4CL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2013, there should be a remedy available. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: PATCHOGUE NY || Crash: N || VIN #: 3D73Y3CL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he was concerned for his safety since the parts were still not available for nhtsa campaign number: 13v529000 (steering). the dealer was contacted. the manufacturer was made aware. the vehicle had not experienced a failure. the current mileage was 32,000. updated 06/24/14*lj updated 06/25/2014 *js the consumer stated as of 06/13/2014 the vehicle was still not repaired. updated 06/25/2014 *js

Reported in: FLATONIA TX || Crash: N || VIN #: 3D73Y4CL8BG

STEERING

2011 dodge ram 3500. consumer writes in regards to the left tie rod ball stud recall notice. *smd the consumer was notified of a recall at the end of december. he contacted the dealer about the notice. at that time, he was informed he would be placed on waiting list, because they were only receiving one repair kit per week, per dealer. recall# 13v529000. *jb

Reported in: ROANOKE VA || Crash: N || VIN #: 3D73Y3CL5BG

STEERING

tl*the contact owns a 2011 dodge ram 3500. the contact received nhtsa recall campaign id number: 13v52900 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notice several months ago. the manufacturer was also contacted and could not provide an estimated date for when the parts would be available. there are no failures at this time.

Reported in: CALERA OK || Crash: N || VIN #: 3D73Y3CL1BG

STEERING

we got a recall notice n49/nhtsa 13v-529 in dec.2013. i have called our dealer many times about this and all i get is that i am on a list, and the parts are not available. they won't give me an estimate of when this will be taken care ofd

Reported in: PRESCOTT VALLEY AZ || Crash: N || VIN #: 3D73Y3CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was receiving two parts per month. the contact stated that since the failure was reported in november of 2013, there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Reported in: DE SOTO MO || Crash: N || VIN #: 3D73Y4CL9BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact attempted to have the vehicle repaired under nhtsa campaign number 13v529000 (steering), but was informed that the parts were unavailable for the repair. the contact was informed that the dealers were receiving one part per month. the contact felt that since the failure was reported in november of 2013, that there should have been a remedy available before may of 2014. the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the contact had not experienced a failure.

Reported in: MADISON GA || Crash: N || VIN #: 3D73Y4CL6BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 13v529000 (steering). the contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure.

Reported in: BRYANT AR || Crash: N || VIN #: 3D73Y4CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notification of nhtsa campaign id number: 13v529000 (steering) and stated that the part needed to perform the repair was unavailable. the contact was placed on a waiting list but the dealer was not able to provide an expected date for the part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Reported in: JEFFERSON OR || Crash: N || VIN #: 3D73Y4CLXBG

STEERING

i have been trying to get the steering recall on my dodge ram 3500 repaired for about 3 months, the chrysler corp. representatives informs me that the part is not available. this recall has been effect much longer than 3 months. if this part breaks as the recall indicates the steering would be uncontrollable and could have fatal consequences. does someone have to die before chrysler is required by law to repair the affected vehicles. i have made many calls and am told each time the parts are not available and they have me on a waiting list. i tow a 11,000 pound 5th wheel rv which i think adds to the danger of this part failing.

Reported in: WALKER LA || Crash: N || VIN #: 3D73Y3HL7BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received nhtsa campaign id number: 13v529000(steering). the contact stated that the recall had exceeded a reasonable amount of time for the repair. the dealer informed that parts were not available. the manufacturer was not notified of the delay. the contact had not experienced a failure.

Reported in: OGDEN UT || Crash: N || VIN #: 3D73Y3CLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a notice for nhtsa campaign number 13v529000 (steering) but was informed that the parts were not available. the contact had not experienced a failure. updated 8/19/14*cn the consumer stated the recall on the vehicle was suspended permanently. updated 8/28/2014 *js

Reported in: SANDY OR || Crash: N || VIN #: 3D73Y3CL0BG

STEERING

i have been on the repair list at the dealership in bryan, tx since march 7, 2014 to have the left tie rod replaced. when i called them today to see where i was on the list i am #158. the dealerships are only getting repair kits as they complete repairs. they cannot order the kit as a customer asks for the repair. this is a very dangerous issue. this truck is used to haul cattle - loss of control of the vehicle could be fatal. dodge ram is seriously behind in providing parts to fix their recall issues.

Reported in: DICKINSON TX || Crash: N || VIN #: 3D73Y4CL7BG

STEERING

tl - the contact owns a 2011 dodge ram 3500. the contact stated that she received a notification for nhtsa campaign number: 13v529000 (steering). the contact stated that the dealer and the manufacturer were contacted numerous times but they were not able to provide a specific date of when the parts would become available for the repairs. the repair was not taken care of in a reasonable amount of time. contact had not experienced a failure.

Reported in: LOUISVILLE KY || Crash: N || VIN #: 3D73Y4CL1BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notification under nhtsa campaign id number 13v529000 (steering). however, the part to do the repairs was unavailable. the manufacturer was made aware of the problem. the contact had not experienced a failure. the vin was not available.

Reported in: CASPER WY || Crash: N || VIN #:

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that he was very concerned for his safety since the parts were still not available in order to do repairs for recall nhtsa campaign number: 13v529000 (steering). the dealer was contacted. the manufacturer was made aware of the problem. the vehicle has not exhibited any type of failure. the vehicle current mileage was 26,800. updated 8/11/14*cn

Reported in: PITTSBURGH PA || Crash: N || VIN #: 3D73Y4CL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that in november 2013, he received a notification for nhtsa campaign number: 13v529000 (steering). the contact stated that he attempted to have the vehicle serviced but the parts were unavailable. the vehicle was not repaired. the manufacturer was not notified. the contact had not experienced the failure.

Reported in: CARLINVILLE IL || Crash: N || VIN #: 3D6WF4EL9BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notification of nhtsa campaign id number 13v529000 (steering) however, the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Reported in: MORRISON CO || Crash: N || VIN #: 3D73Y3HL0BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact had not experienced a failure.

Reported in: WARE SHOALS SC || Crash: N || VIN #: 3D6WZ4CLXBG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received nhtsa campaign id number: 13v529000 (steering), however the part to do the repairs was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 8/19/14*cn updated 08/28/2014 *js

Reported in: WASHINGTON UT || Crash: N || VIN #: 3D73Y3CL4BG

STEERING

tl* the contact owns 2011 dodge ram 3500. the contact stated that nhtsa campaign number: 13v529000 (steering) had exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available for repair. the manufacturer was not made aware of the failure. the vehicle was not repaired. the contact had not experienced the failure.

Reported in: MADISON AL || Crash: N || VIN #: 3C63DRKL9CG

SUSPENSION

tl* the contact owns a 2011 dodge ram 3500. the contact received nhtsa campaign number: 13v529000( steering) in december of 2013. the contact stated that he contacted both the dealer and the manufacturer on multiple occasions and was informed that the part was still not available. the contact had not experienced a failure.

Reported in: VIRGIN UT || Crash: N || VIN #: 3D73Y3CL9BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v528000 (steering); however, the parts were unavailable. the dealer did not give a specific date as to when the parts would arrive. the contact waited for months to have the vehicle repaired. the manufacturer was notified. the contact had not experienced a failure.

Reported in: HELENA MT || Crash: N || VIN #: 3D73Y3CL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact was concerned that the parts were not available in order to perform the repairs under nhtsa campaign number: 13v529000 (steering) since the vehicle was part of a fire department support fleet. the dealer was contacted. the manufacturer was made aware of the failure. the vehicle had not exhibited the failure. the vehicle current mileage was 97,270.

Reported in: ROANOKE VA || Crash: N || VIN #: 3D6WZ4CT5BG

SUSPENSION

left tie rod ball stud needs to be replaced. have been waiting for 6 months for the local dealer in columbia, ms. for replacement. dealer says the part is not available. the chrysler group recall representative says the part is not available and does not know when it will be available.

Reported in: CARSON MS || Crash: N || VIN #: 3D6WZ4ET4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received the recall notification related to nhtsa campaign number 13v529000(steering). the contact stated that the vehicle was not repaired in a reasonable amount of time. the dealer indicated that the parts were not available. the manufacturer has not notified of the delay. there were no failures.

Reported in: ATWATER CA || Crash: N || VIN #: 3D73Y4CL8BG

SUSPENSION

dodge has a recall on the left front tie rod in this truck. the recall date was 1/6/2014 it is a safety recall and still no parts!!

Reported in: CARBONDALE CO || Crash: N || VIN #:

UNKNOWN OR OTHER

i have received 2 recalls for the left tie rod ball stud. first one in january. i have been on a waiting list since february. right now i am still 56th in line to get this fixed. we haul a 4 horse trailer with living quarters all over the eastern states. this is a safety issue. if this broke, the horses and people in the track could get badly hurt or die. i was told chrysler is only allowing 1 tie rod to get fixed per week. at this rate, it will next year at this time before i get my truck fixed. can you help us?

Reported in: LAPEER MI || Crash: N || VIN #: 3D73Y4CL9BG

STEERING

took truck to love dodge dealership in march 2014 was told they did not have the parts to fix it. also was told they would call me by the end of april they never called. when i called back they told me the new part was also recalled . to this day i have not heard from them.

Reported in: MATHIS TX || Crash: N || VIN #: 3D73Y4CL4BG

SUSPENSION

Reported in: MATHIS TX || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a notification for recall nhtsa campaign id number: 13v529000 (steering). the contact stated that the parts were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

Reported in: HOLPWOOD PA || Crash: N || VIN #: 3D73Y3HL3BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact stated that the notification for nhtsa campaign number: 13v529000 (steering) was received in february of 2014. the manufacturer and the dealer were both contacted on several occasions and informed that the parts needed for the remedy was not available.

Reported in: LEBANON PA || Crash: N || VIN #: 3D73Y4CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v529000 (steering) in december of 2013. since that time, the dealer has stated that the part was unavailable to repair the vehicle and could not provide an estimated date of arrival. the vehicle had not been repaired. the contact had not experienced a failure.

Reported in: KLAMATH OR || Crash: N || VIN #: 3D73Y3CL1BG

STEERING

received recall notice (n49 / nhtsa 13v-529) in late dec 2013. was informed to call for repair after jan. 6, 2014, was put on list. as of july 28, 2014 i was informed that the dealership is only receiving 1 to 2 parts per week and that they were just starting page 7 of repair list and that i am at the bottom of page 11. i use this vehicle on a daily basis in my business moving heavy equipment and am concerned for my and other motorist safety. more needs to be done (more than 1 to 2 parts per week) to fix this recall.

Reported in: CUSTER SD || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

2011 dodge ram 3500. consumer writes in regards to vehicle recall notice. *smd the consumer stated each time he called the dealer, he was informed the parts were not available. *jb updated 09/09/14

Reported in: SANTA TERESA NM || Crash: N || VIN #: 3D73Y4HL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure.

Reported in: MADANALES NM || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

Reported in: MADANALES NM || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v529000 (steering) however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure.

Reported in: CARLINVILLE IL || Crash: N || VIN #: 3D6WF4EL9BG

STEERING

Reported in: SUMTER SC || Crash: N || VIN #: 3D73Y4CLXBG

STEERING

left tie rod snapped causing complete loss of control. the shock absorber that is bolted to the gear box control rod from the right tie rod to the left was busted causing oil to leak out. this occurred while i was reversing into my driveway going a very slow speed. i was just at the dodge dealership today in regards this recall on a recall and the associates at the dodge dealership located in beeville texas adviced me to bring my vehicle back in two to three months because there were others ahead.

Reported in: BEEVILLE TX || Crash: N || VIN #: 3D73Y4CL9BG

SUSPENSION

we received a recall notice last year and were told to contact a dodge dealership on january 6, 2014 which we did. they informed us that the replacement parts for the recall had a recall. we have now received a 2nd notice for the recall. have called vasko dodge in mcmurray, pa now a total of four times and cannot seem to get any answers. at this stage i am in fear of not only my life, but the lives of my children driving around in an unsafe vehicle. can we get any answers??? and more particularly a name of a certified dodge garage that the vehicle can be taken to to be properly fixed??? it's been eight months now. i would appreciate any insight whatsoever for i'm overly concerned at this point. thank you in advance for your time and attention. i welcome any help at all.

Reported in: BRIDGEVILLE PA || Crash: N || VIN #: 3D6WZ4EL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notice for nhtsa campaign number: 13v529000 (steering) and had been waiting six months for the vehicle to be repaired. the dealer stated that the part needed for the repair was unavailable and placed the contact on a waiting list. the contact had not experienced a failure.

Reported in: COILE MS || Crash: N || VIN #: 3D73Y4CL0BG

STEERING

2011 dodge ram 3500. consumer writes in regards to the left tie rod ball stud recall repairs issue. *smd the dealer informed the consumer, it would take a week for them to get to his vehicle, as they only get parts in occasionally, due to a back log. another dealer, informed the consumer, they could have the vehicle ready in one day. however, they were over seven hours away. *jb

Reported in: SAN ANGELO TX || Crash: N || VIN #: 3D6WZ4EL5BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a notification of nhtsa campaign id number: 13v529000 (steering). the dealer could not repair the vehicle because the part was not available. the dealer informed the contact that the part was expected to become available in february of 2015. the manufacturer was made aware of the issue. the contact did not experience a failure.

Reported in: MANDAN ND || Crash: N || VIN #: 3D73Y4CL4BG

STEERING

Reported in: INDIAN TRAIL NC || Crash: N || VIN #: 3D73Y4HL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a notification for recall nhtsa campaign number 13v529000 (steering). the contact mentioned that the manufacturer had exceeded a reasonable time for repair. the dealer was contacted and stated that only one part could be order per month. as a result, the contact was added to a waiting list. the manufacturer was made aware of the delay. the vehicle was not exhibiting the failure. ..updated 09-09-14 *bf

Reported in: JOPPA MD || Crash: N || VIN #: 3D73Y4CL3BG

STEERING

2011 dodge ram 3500. consumer writes in regards to recall parts are unavailable to complete recall. *smd

Reported in: POPLAR GROVE IL || Crash: N || VIN #:

STEERING

received the n49/nhtsa 13v-529 recall notice from chrysler sometime in jan. 2014. i took the truck to the dealership on feb. 17, 2014. i was told there was a limited supply of the replacement part(s) and they would have to put my name on a list, then they would contact me when the part was available and my name was next in line for the repair. in july 2014, i received a duplicate notice from chrysler. i called the dealer today (aug. 21, 2014) to find out if i was still on the list. my name is approx. 87 on the list remaining and they were only able to do 2 repairs a day, in part because their building is under construction for an expansion. i believe waiting over 6 months for a repair that could be potentially dangerous is unreasonable. in one week, 8/28/2014, i have planned (for several months) to go on a camping trip, with my trailer camper, and staying in a remote campground with no cell phone service. i will need to back into the camping space which usually has tight spaces to maneuver (the conditions when the tie rod is most likely to break). the person i talked to at the dealership told me that if the tie rod broke i would be moved to the top of the list, which was not comforting!

Reported in: PASCO WA || Crash: N || VIN #: 3D73Y3CL2BG

STEERING

tl* the contact owns a 2011 dodge ram 3500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering) and stated that the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure.

Reported in: HONESDALE PA || Crash: N || VIN #: 3D6WZ4EL1BG

STEERING

was driving down street, stopped to back into driveway and steering linkage broke. this was a factory recall problem (n49/nhtsa 13v-529). i have been on a waiting list for parts since february, 2014. i have been told the parts were backordered and i would be notified when parts were available. when my truck was sitting in their service entrance (via tow truck) they suddenly had the parts. i was told by a service writer at hoyte dodge, durant, oklahoma that they would not let him do the repairs until the dealership had it's own alignment machine. had this broke at highway speeds, the result could have been catastrophic.

Reported in: KINGSTON OK || Crash: N || VIN #: 3D6WF4CT6BG

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