dodge grand caravan Problems
dodge grand caravan 2010 Complaints
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
tire sensor stems are cracked for no apparent reason. may lead to catastrophic tire pressure loss.
Reported in: OAK CREEK WI || Crash: N || VIN #: 2D8HN44H38R
ENGINE AND ENGINE COOLING
i purchased a brand new 2010 grand caravan se in january. while making a turn over a puddle of water the car powered down, i.e. lost power steering and all control. i then took the key out and put it back in and it powered up. this occurred within the 1st 100 miles. at 350-400 miles it started to power down while stopping at a red light but did not completely shut down. this occurred again between 450-500 miles. i took the car into the dealer & they could not find a problem. i contacted the dealer for each occurrence. no accidents, yet.
Reported in: NEWARK NJ || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
we purchased a 2010 dodge grand caravan in december 2010. three weeks ago as i was pulling out of a driveway that had a drain gutter dip the van shut off completely. i hit the dip at about 10 mph. two weeks ago it happened again. this time when i went over a speed bump in heavy traffic. the dodge dealer repair shop said they could not find any loose connections or codes. they seemed to care very little of our report and said they could not recreate the trouble and to call them next time. only after calling the dealer executives we are to bring the van back for a check by a mechanic. other thoughts: both times i had to put the gear in neutral to restart. both front tires hit at the same time. when only one wheel hits a bump or pothole , it does not happen. we were at about 5,000 miles when this happened.
Reported in: ALPINE CA || Crash: N || VIN #:
ELECTRICAL SYSTEM
supplemental to case 10315972. first event 2/10/10. after repeated complaints to the dealer, dodge installed computer to catch codes during next event. after one week and no more incidents, they removed the computer. have not been driving the van since then. too scared. drove today 5/12/10 and shut down again. this time upon accelerating from parking lot speed of about 6-8 miles as the doors automatically locked the engine cut out. scheduled to take to the dealer for them to take a look at it.
Reported in: ALPINE CA || Crash: N || VIN #: 2D4RN4DEXAR
EXTERIOR LIGHTING
i bought a 2010 dodge grand caravan sxt. the company will not turn on the daytime running lights. they always turned them on when i bought previous year vans. it has been proven to be a worthwhile safety item. my insurance company would give me a 10% reduction for this item. the option is available and turned on for vehicles sold in canada. i feel this is a serious fault that will result in more crashes for this vehicle.
Reported in: NEWARK NY || Crash: N || VIN #: 2D4RN5D16AR
VEHICLE SPEED CONTROL
when speed control is on and active at highway speed, when going down a hill the transmission will downshift 3rd gear level very hard and the engine will go into a high rpm rev. turned off speed control or stepping on the brakes this condition continued for 30 seconds. took car to dealership, there was no check engine light or error codes in the computer or any factory recall on this condition. this problem happened multiple times. dealership has to get in touch with factory to get help with this problem. can't use speed control where hills are involved, or not at all. this option or function is bad! the consumer was told not to use the speed control and to shut it off when traveling down hill. but, it was ok to use up hills or on level roads. the vehicle could shut off when the engine revving is too high, but it was not a safety issue. having no power brakes or steering was definitely a safety issue. chrysler informed the consumer they were going to look into possible software updates or a mechanical fix to correct the problem. they did not feel it would be a quick fix, so the consumer would have to live with the defect. updated 07/13/10
Reported in: VOORHEESVILLE NY || Crash: N || VIN #: 2D4RN5DX7AR
POWER TRAIN:AUTOMATIC TRANSMISSION
when speed control is on and active at highway speed, when going down a hill the transmission will downshift 3rd gear level very hard and the engine will go into a high rpm rev. turned off speed control or stepping on the brakes this condition continued for 30 seconds. took car to dealership, there was no check engine light or error codes in the computer or any factory recall on this condition. this problem happened multiple times. dealership has to get in touch with factory to get help with this problem. can't use speed control where hills are involved, or not at all. this option or function is bad! the consumer was told not to use the speed control and to shut it off when traveling down hill. but, it was ok to use up hills or on level roads. the vehicle could shut off when the engine revving is too high, but it was not a safety issue. having no power brakes or steering was definitely a safety issue. chrysler informed the consumer they were going to look into possible software updates or a mechanical fix to correct the problem. they did not feel it would be a quick fix, so the consumer would have to live with the defect. updated 07/13/10
Reported in: VOORHEESVILLE NY || Crash: N || VIN #: 2D4RN5DX7AR
ELECTRICAL SYSTEM
when speed control is on and active at highway speed, when going down a hill the transmission will downshift 3rd gear level very hard and the engine will go into a high rpm rev. turned off speed control or stepping on the brakes this condition continued for 30 seconds. took car to dealership, there was no check engine light or error codes in the computer or any factory recall on this condition. this problem happened multiple times. dealership has to get in touch with factory to get help with this problem. can't use speed control where hills are involved, or not at all. this option or function is bad! the consumer was told not to use the speed control and to shut it off when traveling down hill. but, it was ok to use up hills or on level roads. the vehicle could shut off when the engine revving is too high, but it was not a safety issue. having no power brakes or steering was definitely a safety issue. chrysler informed the consumer they were going to look into possible software updates or a mechanical fix to correct the problem. they did not feel it would be a quick fix, so the consumer would have to live with the defect. updated 07/13/10
Reported in: VOORHEESVILLE NY || Crash: N || VIN #: 2D4RN5DX7AR
ENGINE AND ENGINE COOLING
2010 dodge grand caravan shuts off when turned on and put into reverse or drive does not happen all the time also has done it while at low speed pulling into parking space.
Reported in: N HUNTINGDON PA || Crash: N || VIN #: 2D4RN4DE6AR
POWER TRAIN
2010 dodge grand caravan shuts off when turned on and put into reverse or drive does not happen all the time also has done it while at low speed pulling into parking space.
Reported in: N HUNTINGDON PA || Crash: N || VIN #: 2D4RN4DE6AR
ELECTRICAL SYSTEM
2010, dodge grand caravan ~ this is the fourth time i have been driving around with my three young children and the van has died entirely. it is lucky that we have just been in town. i hold my breath the entire time we are on the highway at all (which isn't often, thankfully). i am terrified that we will be killed in an accident if this were to happen on the highway!! i am not sure what they intend to do about it, they say they are going to replace the key module... and that i am to tell them if it happens again. we will be on the highway for a long time going on vacation and i am not confident this will resolve the problem.
Reported in: BRANTFORD 00 || Crash: N || VIN #: 2D4RN4DE4AR
ELECTRICAL SYSTEM
cruise control active on our 2010 grand caravan. when going down long hill, transmission will down shift on own-3 gear levels-hard & rpm as observed on tac approached 5000. had to disengage cruise. dealer had no error code. contacted chrysler. this was a problem on 2009's. supposedly fixed for 2010. chrysler is aware and working on fix. this occurred on two occasions at 3200 and 3740 miles. when taken to dodge service dept., i was instructed to not use cruise on hills of this type in the future. some answer.
Reported in: HAMILTON SQ NJ || Crash: N || VIN #: 2D4RN5DX7AR
POWER TRAIN
cruise control active on our 2010 grand caravan. when going down long hill, transmission will down shift on own-3 gear levels-hard & rpm as observed on tac approached 5000. had to disengage cruise. dealer had no error code. contacted chrysler. this was a problem on 2009's. supposedly fixed for 2010. chrysler is aware and working on fix. this occurred on two occasions at 3200 and 3740 miles. when taken to dodge service dept., i was instructed to not use cruise on hills of this type in the future. some answer.
Reported in: HAMILTON SQ NJ || Crash: N || VIN #: 2D4RN5DX7AR
TIRES
we purchased a 2010 dodge grand caravan in july of this year. it has been a dry summer here in northeastern pa and we have not driven much under wet conditions. approximately two weeks ago my wife and i were going out to dinner and the roads were wet from a small amount of rain. everytime we started from a stop sign or traffic light the tires would spin before they would gain traction on the pavement. i was shocked that this was happening, and my wife stated it happened to her all the time. this is not a fault of ours as this has never happened previously with any tires we have had on any of our past vehicles. the vehicle does not have additional horse power as the engine is the same as the engine in the caravan that we traded for this caravan. when we contacted chrysler concerning this problem their response was it is not our problem, it is the tire manufacturer's problem. but chrysler is the one who selected this brand of tires to be placed on this new vehicle. also, when looking up information on yokohama tires on the internet, i came across a web site that contained 8 pages of complaints about yokohama tires. i contacted the selling dealer wotor world of wilkes barre, pa. and they said they would make an appointment for us with the tire dealer when he was at the dealership. it has been more than two weeks and still no word of an appointment. and the tire dealer is less than 5 miles from the auto dealer. the tires are yokohama model avid s33 the vehicle vin is [xxx] and my chrysler complaint # is 19735130. while working on this complaint the selling dealer finally returned our call that we placed today and now they are trying to absolve themselves for any responsibility to be of assistance in handling this problem. at this point we do not know what else to do. we are senior citizens and are afraid to operate the vehicle under wet road conditions. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: SWOYERSVILLE PA || Crash: N || VIN #: 2D4RN5D17AR
ENGINE AND ENGINE COOLING
2010 dodge grand caravan starting to stall and shut off without warning while driving. need to know if there is a recall for this problem, it happened while turning into a lane and also driving uphill, very alarming. do not feel safe driving with this problem, bought the van brand new.
Reported in: CLATSKANIE OR || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
i have a 2010 dodge grand caravan. this van has shut down four times now while i have been driving it. this happened again this past weekend at the highest speed we have ever been traveling when the engine shuts down; 45 mph. my current mileage is 9400. the first time i noticed this routine engine shut down while driving was around 5,000 miles @ 06/2010. as far as speeds when it shuts down, it has happened around 45 mph, 35 mph, and the other two times prior were much slower speeds. the dealership said there is nothing they can do about it. the car also seems to stall out and not start about 1 out of 30 starts. i have filed a complaint with chrysler on the van routinely shutting down and steering wheel locking. the van will restart once it stops, but this is a death accident waiting to happen. i hope somebody reads this and looks into it. i have the 3.3l v6 engine.
Reported in: CANTON MI || Crash: N || VIN #: 2D4RN4DE1AR
ELECTRICAL SYSTEM
lemon vehicle but dealer states that it is not: 2010 dodge grand caravan sxt 4.0l , intermittent stalling of the engine without warning or service lights, will restart. stalling began in june 2010, was purchased in 3/10. dealer has not been able to replicate the stalling failure due to the intermittent nature. repairs attempted: reprogramming, moving a wiring harness, replacement of wireless control module. seems to stall more on left turns, or when outside temperatures are 90+ degrees for long periods. also had to have rear brakes and rotors replaced due to premature warping and brake failure: repair replaced components, only to still have driver side working harder than left and front brakes, finally oil leak appeared and diagnosis was a failed oil cooler, repair: replace oil cooler: to be done on 10/4/10. overall vehicle is unsafe due to the unannounced stalling issue.
Reported in: LITITZ PA || Crash: N || VIN #: 2D4RN5DXXAR
AIR BAGS:FRONTAL
i was driving at 55 mph,when a deer ran in front of me and i struck it. i did not have time to hit my brakes, and i hit the deer at full speed, square on with the front of my 2007 dodge caravan. it broke my front bumper, radiator, a/c condenser, headlight, fender, etc. although i hit the deer at 55 mph, my airbags did not deploy. i had my seatbelt on, but still suffered a bad whiplash and strained back.
Reported in: WYNNE AR || Crash: Y || VIN #: 2D4GP44L77R
POWER TRAIN:AUTOMATIC TRANSMISSION
vehicle stalled while reversing out of a parking space. moments later, while vehicle was in park and running, vehicle began to drift backwards and hit another vehicle.
Reported in: EDGEWOOD MD || Crash: Y || VIN #: 2D4RN5D19AR
FUEL SYSTEM, GASOLINE
bought brand new dodge caravan mar 23 2010 and june it killed while driving 40-45 mph and took 45 minutes to start again. brought it to benson in greer sc where we bought the car and because the computer did not show anything they did nothing. killed again and brought to dealership. said they would hook it to computer but could only fix it if it showed something. luckily it killed on them and they had to push it into shop. the car killed again for the third time of us, and barely missed having an accident. they told us that it was one of two parts and they had only replaced one previously. when asked why they told us they would have to pay for parts if turned them into gmac and they were good. they obviously had no concern for our safety or others on the road when the vehicle just suddenly stops when driving accelerated speed. it was considered a lemon by there arbitration board however, they just tell us to drive it till it kills again or kills us or someone else. benson dealership, greer sc
Reported in: SPARTANBURG SC || Crash: N || VIN #:
VEHICLE SPEED CONTROL:CRUISE CONTROL
2010 dodge grand caravan. consumer states problem with cruise control/transmission *tgw the consumer stated the problem he encountered occurred while driving with the cruise control engaged. we he approached the top of a hill, the cruise control reduced speed, but instead of coasting down hill, the vehicle seemed to downshift to low gear. the cruise control would not disengage with either the brake or the cancel button. the cruise control would not disengage until the speed was less than 15 mph. *jb
Reported in: CLARINDA IA || Crash: N || VIN #: 2D4RNSDX1AR
PARKING BRAKE
on april 30, 2010 my 2010 dodge caravan emergency brake was broken, and replaced by dealership. on november 24, 2010, our emergency brake has gone out yet again, and will need to be replaced. along with our emergency brake going out, i have noticed the oil change light continuously stays on, even after each oil change completed and light reset has been completed, within1-3 days the light comes back on.
Reported in: MONTAGUE CA || Crash: N || VIN #: 2D4RN4DE7AR
ENGINE AND ENGINE COOLING:ENGINE
the problem described has happened twice, both in similar circumstances. while driving at around-town speeds (~35 mph or less), and making a left turn the vehicle has completely stalled. the engine stops, and the driver experiences reduced steering/braking, with no throttle. once the vehicle has come to a complete stop and been shifted into neutral or park, the vehicle can be restarted. vehicle is a 2010 grand caravan sxt w/ the 4.0l engine. after the first time the dealership checked, but could not find any codes or loose wires. vehicle had ~6,000 and then 7,000 miles at each incident.
Reported in: WOODBRIDGE VA || Crash: N || VIN #: 2D4RN5DX3AR
ENGINE AND ENGINE COOLING
this is a leased vehicle. i had it approximately 6 months when driving 65 mph on a freeway the engine abruptly stopped just like someone turned the key off. the steering barely allowed me to get to the side of the road. i was able to put the car into neutral and restart it. the 2nd occurrence was 3 weeks after the 1st but this time it was when trying to accelerate onto a freeway where trucks and cars were driving 75 mph! the 3rd occurrence was about 6 weeks after the 2nd. all 3 times the dealer could not find a problem nor replicate the problem. please read the other similar complaints at this web site: http://www.carcomplaints.com/dodge/grand_caravan/2010/ *ln
Reported in: SUN LAKES AZ || Crash: N || VIN #: 2D4RN4DE2AR
ENGINE AND ENGINE COOLING
this is a leased vehicle. i had it approximately 6 months when driving 65 mph on a freeway the engine abruptly stopped just like someone turned the key off. the steering barely allowed me to get to the side of the road. i was able to put the car into neutral and restart it. the 2nd occurrence was 3 weeks after the 1st but this time it was when trying to accelerate onto a freeway where trucks and cars were driving 75 mph! the 3rd occurrence was about 6 weeks after the 2nd. all 3 times the dealer could not find a problem nor replicate the problem. please read the other similar complaints at this web site: http://www.carcomplaints.com/dodge/grand_caravan/2010/ *ln
Reported in: SUN LAKES AZ || Crash: N || VIN #: 2D4RN4DE2AR
ENGINE AND ENGINE COOLING
this is a leased vehicle. i had it approximately 6 months when driving 65 mph on a freeway the engine abruptly stopped just like someone turned the key off. the steering barely allowed me to get to the side of the road. i was able to put the car into neutral and restart it. the 2nd occurrence was 3 weeks after the 1st but this time it was when trying to accelerate onto a freeway where trucks and cars were driving 75 mph! the 3rd occurrence was about 6 weeks after the 2nd. all 3 times the dealer could not find a problem nor replicate the problem. please read the other similar complaints at this web site: http://www.carcomplaints.com/dodge/grand_caravan/2010/ *ln
Reported in: SUN LAKES AZ || Crash: N || VIN #: 2D4RN4DE2AR
UNKNOWN OR OTHER
driver arm rest does not support weight and will fall down causing driver to briefly lose control of car. we took the car to the dealership today and was told this is a design flaw and there is nothing they can do to correct this problem. so i have a 2010 dodge grand caravan se that has all kinds of problems like only getting 19 miles to a gallon when advertised as 25 and now the arm rest basically collapses any time weight is put on it on the driver's seat. all the other arm rests are supportive except the one you need most. the service department told me other customers have voiced the same complaint and he could take me to the new vans on the lot and show me the same problem with cars never driven so i know this is a defective arm rest just by what he has told me. *ln
Reported in: HAINES CITY FL || Crash: N || VIN #:
SEATS
driver arm rest does not support weight and will fall down causing driver to briefly lose control of car. we took the car to the dealership today and was told this is a design flaw and there is nothing they can do to correct this problem. so i have a 2010 dodge grand caravan se that has all kinds of problems like only getting 19 miles to a gallon when advertised as 25 and now the arm rest basically collapses any time weight is put on it on the driver's seat. all the other arm rests are supportive except the one you need most. the service department told me other customers have voiced the same complaint and he could take me to the new vans on the lot and show me the same problem with cars never driven so i know this is a defective arm rest just by what he has told me. *ln
Reported in: HAINES CITY FL || Crash: N || VIN #:
STEERING
2010 dodge grand caravan se shut down with loss of steering control when turning left in to a parking lot. was able to stop, put vehicle into park and restart with no issues. as with other complaints, very scary if this happens at a busy intersection. scary enough to mention it to my wife so that if something should happen to me in an accident and witnesses say i just seemed to stop right in front of another vehicle, she will know what the cause of the accident is.
Reported in: CAMBRIDGE, ONTARIO, CANADA 00 || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
i have had problems with my 2010 doge grand caravan since we bought it. but on 2/7/11 i thought we were going to die due to the car shutting down at 60 miles per hour. we were driving 60 mph in the fast lane of traffic when the engine shut off. i lost my power steering and power brakes and did my best to pull off to safety. i called the dealership and a service man asked me to check to see if i had ran out of gas. i still had about 10 gallons in my tank. the van did turn back on so he had me drive about a mile or so to his garage. he put the car on a computer to check the codes. he claims there was no codes indicating this engine failure. no surprise because this dealership, the same one i bought the van tells me there is nothing wrong each time something like this happens. i checked the internet and there are several other complaints showing engine failure on this make and model at 60 miles per hour. some of the complaints involved children sitting in the back seat when the van's engine died at 60 mph. i reported this to chysler and have a case number [xxx]. i was told to contact another dealership which i called today. they told me the service manager was not in and someone would call me back. no one has called me back so i am writing this complaint in hopes that i will get help with this urgent matter. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HAINES CITY FL || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. while driving approximately 15 mph, the vehicle stalled without warning. the contact was able to restart the vehicle immediately. the contact stated the failure occurred approximately five different times. the vehicle was taken to the dealer for diagnostics testing yet the technician was unable to diagnose the failure. the manufacturer was contacted and advised that the vin was not included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition). the vehicle was not repaired. the approximate failure mileage was 1,067. updated 03/23/11 *bf the dealer was unable to verify or duplicate the problem. updated 04/22/11
Reported in: PITTSBURGH PA || Crash: N || VIN #: 2D4RN4DE6AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact was driving approximately 70 mph when the vehicle stalled without warning. the contact was able to restart the vehicle and the failure had only recurred once. the vehicle was taken to the dealer where the failure was unable to be duplicated. the dealer advised that the vehicle was included in the recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition), but the repairs could not be performed yet for an unspecified reason. the vehicle was not repaired. the failure and current mileage was 28,000.
Reported in: VICTOR NY || Crash: N || VIN #: 2D4RN5D15AR
ELECTRICAL SYSTEM
tl*the contact owns a 2010 dodge grand caravan. the contact stated that while driving 25 mph the vehicle suddenly shut off without warning. the contact had taken the vehicle to the dealer numerous times and they were unable to diagnose the failure. the contact called the manufacturer and was advised of the recall for the electrical system which will be released in april. the contact stated that if the vehicle continued to shut off in traffic a crash could occur. the failure mileage was 7,800.
Reported in: VALLEY COTTAGE NY || Crash: N || VIN #: 2D4RN4DE2AR
UNKNOWN OR OTHER
1st occurrence: while driving, the engine shut off, 11/13/10. had vehicle towed to dealer. they replaced pcm "program control module". 2nd occurrence: 3/5/11. engine shut off while driving. could not control car, hit a snow bank and cracked front bumper. had vehicle towed to dealer. they said no codes were issued by the computer. contacted chrysler and was assigned a case manager. vehicle still at dodge dealer as of 3/14/11. no solution. we are afraid to use the car let alone on the highway. several u.s. reports of same problem on internet. posted problem on autobeef.
Reported in: MONROE CT || Crash: N || VIN #: 2D4RN4DE4AR
POWER TRAIN:AUTOMATIC TRANSMISSION
while stopped and then try to drive forward or reverse, there would be a pause and then suddenly jerk forward/reverse and then be okay. the last time before i had it serviced, (under warranty), i was able to drive forward but reverse would only last a few seconds before it wouldn't work. you press on the gas but it wouldn't move. if you put into forward and then reverse it sometimes let you reverse further but only a foot at a time. new 2010 grand caravan with 5100 [xxx] is getting the transmission replaced. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: WINNIPEG 00 || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
tl*the contact owns a 2010 dodge grand caravan. the vehicle would intermittently stall while driving at any speed. the failure recurred while driving to include driving in reverse. the vehicle was taken to an authorized dealer on several occasions where they were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 20,000.
Reported in: HUNTLEY IL || Crash: N || VIN #: 2D4RN5D17AR
ENGINE AND ENGINE COOLING
tl*the contact owns a 2010 dodge grand caravan. the contact stated while traveling 20 mph the vehicle stalled. the power steering failed. the contact stated that after allowing the vehicle to coast, he was able to restart it with no problems. the contact spoke with the manufacturer and was told that they were aware of the failure and that a recall would be established in april. the failure and current mileage was 33,000. updated 06/17/11 *bf updated 06/30/11
Reported in: SOUTH HAMPTON NJ || Crash: N || VIN #: 2D4RN5D1XAR
ENGINE AND ENGINE COOLING
the van motor cut out while turning left at an intersection and another car collided with the van. the front air bags went off . there was considerable damage to the front end. on numerous occasions i complained to the dealer that the engine was stalling, cutting out, missing and lack of power. the dealer could not find a problem and nothing showed up on the computer. the dealer has a record on file of my complaints. has anyone pursued legal action regarding similar problems such as i have experienced?
Reported in: ENNISMORE ONTARIO, CANADA OH || Crash: Y || VIN #: 2D4RN4DEOAR
ELECTRICAL SYSTEM
vehicle shut off while in drive. appears to be chrysler safety recall l02. we were planning to go on vacation tomorrow and brought the vehicle to john johnson dodge in boonton, nj. we were told they could find nothing wrong and thought it was a problem with the key. i called dodge at 800-543-1403 upon learning of the recall to find out why my vehicle was not repaired. i spoke to a man named [xxx] and was told the recall was not official yet. he then hung up on me. the call take place at approximately 8:15pm est. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: ROCKAWAY NJ || Crash: N || VIN #: 2D4RN4DE1AR
FUEL SYSTEM, GASOLINE
fuel sensor is not working. we do not know when the gas tank is empty or if it is full. one week it takes 11 gallons to fill the tank and the next week 14. so the dealership replaced the fuel sensor last week. we have had gas fumes in the van since then. also when we tried to fill the tank it had a vapor lock and no gas would go in the tank. went back to dealership and was told there may be a wire loose on sensor and no way to tell. i was given the van back and nothing was done to repair the problem. we do not feel safe driving a van with gas fumes and a possible loose wire. i tried to get chrysler case manager [xxx] on the phone. after 1 hour on hold i was disconnected and when i called back [xxx] would not help me except to say someone would call me tuesday. this is very unsafe. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HAINES CITY FL || Crash: N || VIN #: 2D4RN4DE7AR
ELECTRICAL SYSTEM
while turning a corner on my way to work at 5:30 am, my 2010 grand caravan with 13,835 miles totally went dead, i had the lights, blower on, the radio on and the rear defroster on, and everything went dead. no steering and the brakes were out. since i was turning left, i had to cross 4 lanes of traffic with no power. i was able to pull into a parking lot, put the car in park and it restarted. i did have to turn the key to the off position and put it in park, as putting it in neutral and turning the key did nothing. i checked the dodge website for the recall information and it says that my vehicle is not in the listing of recalled vehicles. i have sent an email to dodge. this did happen 2 to 3 previous times while driving on the freeway, but the car just seemed like it was losing power, but then it came back to life-it did not have a total loss of power and it did not require me to restart the engine.
Reported in: WILLOWICK OH || Crash: N || VIN #: 2D4RN5D10AR
ELECTRICAL SYSTEM
tl*the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer who found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage was 15,000. updated 06/01/11*lj
Reported in: TIGARD OR || Crash: N || VIN #: 2D4RN5DX5AR
ELECTRICAL SYSTEM:IGNITION
tl*the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer who found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage was 15,000. updated 06/01/11*lj
Reported in: TIGARD OR || Crash: N || VIN #: 2D4RN5DX5AR
ELECTRICAL SYSTEM
i was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it.
Reported in: RIDLEY PARK PA || Crash: N || VIN #: 2D4RN4DE9AR
ENGINE AND ENGINE COOLING
i was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it.
Reported in: RIDLEY PARK PA || Crash: N || VIN #: 2D4RN4DE9AR
VEHICLE SPEED CONTROL
2010 dodge grand caravan. severely downshifted while using cruise control while going down hill. i has to turn the cruise control off to stop the downshift.
Reported in: BRIGHTON MI || Crash: N || VIN #: 2D4RN5D16AR
ELECTRICAL SYSTEM
in the 12 months that we've owned our 2010 dodge caravan, the engine has shut-down in traffic multiple times. each time it has nearly caused an accident. dodge announced a recall but has not actually put it into action.
Reported in: SIKESTON MO || Crash: N || VIN #: 2D4RN4DE7AR
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle vibrated violently while braking. the vehicle was taken to a local mechanic and they diagnosed that the brakes were out of round and the rotors were warped. the vehicle was repaired by the mechanic. the dealer and manufacturer were both made aware of the failure. the failure mileage was 15,557 and the current mileage was 16,000. updated 06/07/11*lj updated 08/18/11*jb
Reported in: WANTAGE NJ || Crash: N || VIN #: 2D4RN3D15AR
SERVICE BRAKES, HYDRAULIC
2010 dodge grand caravan purchased dec 09 as of today van has 30322 replaced rear brake pads due to grinding noise. 1 out of 4 brake pads had no lining left (grinding noise) other 3 marginal wear. old part is available for inpection if needed. took to dealer, reccomends replacement of rear rotors and shave the front rotors.
Reported in: ALBION PA || Crash: N || VIN #: 2D4RN4DE0AR
ENGINE AND ENGINE COOLING
tl* the contact owns a 2010 dodge grand caravan. the contact stated the vehicle stalled while driving at various speeds. upon restart the vehicle would operate as normal. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 10,000 and the current mileage was 11,000. the vin was unavailable.
Reported in: NEW FLORENCE PA || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
my husband, 2 year old son, and i were 2 hours away from home on a camping trip. we were driving home on the highway and our 2010 dodge grand caravan shut off. thank god no one was close behind us and we were able to put the car in neutral and restart it. when i came home, i see they have know about this since at least march, and we have received no recall information. we are now afraid to drive the only car we have, as we are afraid next time, we will get rear ended because of this.
Reported in: WILMORE KY || Crash: N || VIN #: 2D4RN5D1XAR
ELECTRICAL SYSTEM
my 2010 dodge grand caravan would occasionally stall when started. but in the last month it has stalled threes time while driving, on one occasion it stalled pulling out of a parking lot into traffic. the dealer is yet to find anything wrong.
Reported in: NEW JERSEY NJ || Crash: N || VIN #: 2D4RN4DE7AR
SERVICE BRAKES, HYDRAULIC
my wife began hearing a noise several months ago. it turned out to be the rear brakes making the sound. she heard it almost every time she drove the vehicle. finally i heard a groaning sound myself. the rear wheels were very hot compared to the front. i took the vehicle to the dealer we bought it from. he told me he has seen many of these vehicles come in with the same issue. the vehicle only has 19000 miles on it so i thought it was a warranty issue. he told me the brake system is only warranted for 12000 miles. he told me it will cost me about $365.00 to change all the parts. i filed a complaint with chrysler/ dodge and they are only giving me $150.00. obviously they know there is a problem with the vehicles or why would they be giving me any credit at all if the vehicle is out of warranty? they told me the calipers locked up and that was the problem. i work with 2 other people that have the same vehicle and have the same problem. one dealership changed the rotors, pads, and calipers for him 3 times at no charge!! it happens on his vehicle about every 10000 miles. the other owner has the same dealer i have and was given the same line i was. he will have to pay for it. i can't imagine what the consequences would be if my wife is driving down the highway at 65 miles per hour and the rear brakes lock up!! you better believe there will be a mega-lawsuit!! how many other people are aware of this issue? this needs to be brought up on the national news and people need to be aware of it before someone is killed or injured from the brakes locking up. thank you for this opportunity to complain and i hope something comes of it!
Reported in: NORTH TONAWANDA NY || Crash: N || VIN #: 2D4RN4DE6AR
ELECTRICAL SYSTEM
when driving vehicle, vehicle stalled out and steering wheel became difficult to steer. when vehicle put in park, we were able to re-start. this is the 2nd time this has happened. two day previous car stalled out while driving on a flat surface at about 35 mph. steering wheel locked up and had to stop in center turn land completely, put in park, and re-start vehicle.
Reported in: OAKDALE CA || Crash: N || VIN #: 2D4RN5D12AR
ENGINE AND ENGINE COOLING
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 65 mph the vehicle stalled and all of the warning lights began to illuminate on the instrument panel. the vehicle was manuevered to the side of the road where it was stopped. upon restart, the vehicle operated as normal. the failure occurred a total of six times, all during extremely hot weather. the vehicle was towed after one of the failures. the vehicle was taken to an authorized dealer twice, where they were unable to diagnose the failure. the manufacturer was made aware of the failures. the vehicle was not repaired. the failure mileage was 6,000. updated 08/01/11*lj the consumer stated the engine would stop when the ac was on. updated 08/08/11
Reported in: HUTCHINSON KS || Crash: N || VIN #: 2D4RN4DE2AR
ENGINE AND ENGINE COOLING:ENGINE
on 7/2/11 i was heading south on the berlin turnpike in newington, ct. turned around at the light to head north on the berlin turnpike and as i was making the turn, the etc & esc lights came on. the car would not move more than 5 mph. with oncoming traffic heading toward me and narrowly being hit by oncoming cars, i put on my flashers and proceeded into the nearest parking lot. i turned the motor off and back on again and the car seemed normal. i proceeded home immediately where i called dodge dealer.brought the car in for service on 7/2/11 and they gave me a loaner. said they couldn't look at it until 7/5/11. service manager told me today that they couldn't reproduce the situation and i could leave the car for further inspection or pick it up. since this could have been resulted in a deadly accident, i opted to leave the car and follow up with letters to dodge's president and nhtsa. *kb
Reported in: WETHERSFIELD CT || Crash: N || VIN #: 2D4RN4DE1AR
ELECTRICAL SYSTEM
vehicle shut off while i was driving it and not it wont start except ever 500 key turns.
Reported in: COLORADO CO || Crash: N || VIN #:
ELECTRICAL SYSTEM
i received safety recall notice l25. called the dealer to schedul appointment and chrysler group recall assistance center. they are not aware of recall and stated that it was bogus. *tt
Reported in: RICHMOND VA || Crash: N || VIN #: 2D4RN5D12AR
ENGINE AND ENGINE COOLING
tl* the contact owns a 2010 dodge grand caravan. the contact was driving approximately 40 mph when the vehicle stalled without warning. the contact was able to restart the vehicle after a few minutes. the vehicle was not taken to the dealer to be diagnosed or repaired. the failure and current mileage was 23,000.
Reported in: WEST CHESTER PA || Crash: N || VIN #: 2D4RN4DE3AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving at any speed, the vehicle would suddenly stall. the vehicle would not immediately restart after some of the failures. the vehicle was taken to an authorized dealer, where they attempted to duplicate the failure three times. the vehicle was repaired under the recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition); however, the failure continued to occur. the manufacturer was aware of the failure. the vehicle was awaiting a fourth diagnosis. the approximate failure mileage was 41,500 and the current mileage was 42,000.
Reported in: ST LOUIS MO || Crash: N || VIN #: 2D4RN4DE1AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v139000 (electrical system: ignition switch). after having the vehicle repaired, the electrical system failed. the power windows, air conditioner, turn signals, and radio stopped functioning. the vehicle was taken back to the authorized dealer where the contact was informed that some of the parts for the vehicle were not functioning properly. the dealer and the contact attempted to notify the manufacturer, but had not received a response. the failure mileage was unknown and the current mileage was 22,346.
Reported in: NORTH SARACUSE NY || Crash: N || VIN #: 2D4RN5D10AR
STEERING
vehicle exhibits wandering and excessive vibration while braking and has done so since new.
Reported in: ONTARIO 00 || Crash: N || VIN #: 2D4RN4DX2AR
SERVICE BRAKES, HYDRAULIC
vehicle exhibits wandering and excessive vibration while braking and has done so since new.
Reported in: ONTARIO 00 || Crash: N || VIN #: 2D4RN4DX2AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 65 mph, the ignition unexpectedly switched into the accessory position and the vehicle stalled. after a few moments, the vehicle was able to restart. the vehicle was taken to an authorized dealer, where they were unable to diagnose the failure. the dealer also stated that they would not perform the repairs associated with nhtsa campaign id number 11v139000 (electrical system:ignition). the vehicle was traded in since the recall remedy was not performed. the failure mileage was approximately 22,000. the vin was unavailable.
Reported in: NOBLE` IL || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact was driving 35 mph when the vehicle caught on fire. the contact was able to pull over to the side of the road and exit the vehicle. the contact was not injured during the fire. the vehicle was destroyed. the fire department was called to extinguish the fire and advised that the fire originated under the hood on the driver side but did not advise the cause of the fire. the failure mileage was 100,000.
Reported in: PHOENIX AZ || Crash: N || VIN #: 2D4RN4DEXAR
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while braking at various speeds, the steering wheel and the entire vehicle shook violently. the vehicle was taken to an authorized dealer, where the contact was informed that the rotors needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.
Reported in: NIXA MO || Crash: N || VIN #: 2D4RN5D10AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the dealer performed repairs under nhtsa campaign id number: 11v139000 (electrical system: ignition) but the repair did not correct the failure. the contact was unable to turn the engine off and release the key from the ignition switch. the vehicle was not repaired. the failure mileage was 19,645 and the current mileage was 20,740.
Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2D4RN4DE2AR
ELECTRICAL SYSTEM:IGNITION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall sporadically without warning. the vehicle was repaired but the failure recurred. the dealer and manufacturer were notified of the failure but denied any assistance with further repairs to the vehicle. the vehicle was repaired at the contact's expense. the failure mileage was 23,000 and the current mileage was 26,000. the consumer stated the vehicle continued to stall after the recall was performed. the consumer stated she no longer owns the vehicle. updated 11/16/11. *jb
Reported in: CORDILE GA || Crash: N || VIN #: 2D4RN5D14AR
VEHICLE SPEED CONTROL
when speed control is on at speeds between 45-65 mph, when going downhill, the transmission will downshift extremely hard causing high rpms 5500+. attempted to disengage manually and by stepping on the brake but condition continued for 45 secs. put vehicle in neutral and coasted reengaging d at approx 10 mph. occurred a 2nd time at 65 mph going downhill 300 miles later that same day. no warning lights were activated during both events. this sudden downshifting causing momentary loss of control and loss of speed. in my opinion is a safety concern. especially would be a concern when operating on adverse road conditions. me chrysler dealer advised not use use speed control. engine light came on next day. engine light came on next day. will be going to a ct dealership on friday for troubleshooting. *tt
Reported in: WEST HARTFORD CT || Crash: N || VIN #: 2D4RN5D16AR
SERVICE BRAKES, HYDRAULIC
tl* the contact own a 2010 dodge grand caravan. the contact stated that while driving 55 mph, the parking brake engaged and the brakes began to smoke. the brakes also emitted a burning odor. the vehicle was maneuvered to the shoulder and stopped. after allowing the brakes to cool down, the contact was able to continue driving and the parking brake disengaged. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer on five occasions, but they were unable to diagnose the failure. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 30,000. updated 10/27/11*bf the consumer stated the problem was intermittent, but it has been an ongoing problem since the vehicle was purchased. the problem would occur while driving at city speeds and stopping the vehicle and engaging the parking brake did not always work. the first time the vehicle wa taken to the dealer, the rear brakes were replaced as they had burned up when the brakes engaged while driving. updated 11/02/11
Reported in: SAGINAW MI || Crash: N || VIN #: 2DN4RN5D1AR
ELECTRICAL SYSTEM:IGNITION
2010 dodge grand caravan. consumer writes in regards to safety recall notice concerning frequency operated button ignition key *tgw the consumer was informed, the parts were not available to fix the recall, even though he received a recall letter in the mail. *jb
Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2D4RN4DE6AR
ELECTRICAL SYSTEM
was driveing about 40mph when all electrical power failed no turn signals wipers radio brake lights power windows etc. pulled over to side of road and when iturned off ignition all power came back on. this is the second time this has occured. also, have trouble with the ignition of this vehicle sometimes takes 2 or 3 tries to start. vehicle was taken to dealer for a recall of the ignition but seems to have created other problems.
Reported in: SAINT LOUIS MO || Crash: N || VIN #: 2D4RN5D13AR
ENGINE AND ENGINE COOLING
took my van into colorado chrysler jeep on july 19, 2011 for recall #l25, they have not done the work as of 10-31-2011. they are telling me that the part is on back order, it has been over 3 months?????? what's wrong with this?
Reported in: AURORA CO || Crash: N || VIN #: 2D4RN4DE8AR
EXTERIOR LIGHTING:HEADLIGHTS
tl* the contact owns a 2010 chrysler dodge grand caravan. the contact stated that the headlights would blink abnormally before shutting off. the manufacturer was contacted and a complaint was filed. the manufacturer then advised the contact that they would contact him at a later date. the vehicle was not taken to the dealer to be diagnosed or repaired. the failure and the current mileage was 45,693.
Reported in: WILLIAMSTOWN NJ || Crash: N || VIN #: 2D4RN5D14AR
SERVICE BRAKES, HYDRAULIC
i purchased the vehicle in aug 2010. today's date is nov 15, 2011. current mileage is 40,000 miles. i use the car for commuting to work on the highway. the front brakes and front rotors need to be replaced. the steering wheel has been shaking violently. i received a letter from chrysler group llc dated oct 24, 2011 stating "the warranty period for my front brake pads and front rotors has been extended because some of the minivans may need the pads and rotors replaced earlier than expected." it has been extended to 3 years/36,000 miles. unfortunately, my dealership will not honor the warranty with me because of the current mileage at 40,000. my issue is the fact that the car is only 1yr 4 months old and already needs new pads and front rotors. i understand from various dealerships that the front rotors are not built to handle the weight of the vehicle. i can supply the two dealerships that gave me this information. i believe that by writing the letter they are admitting a defect in the manufacturing of the 2009-2011 dodge grand caravan and it should be recalled. breaks are not a part of the van that can wait to be repaired. eventually, someone will get hurt. i have contacted the chrysler customer assistance center and they stood by the letter. i am having the van repaired by an auto mechanic and will save the damage parts for proof and resources to my claim.
Reported in: CORNWALL NY || Crash: N || VIN #: 2D4RN6DX2AR
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the rear rotors were defective. the vehicle was taken to the dealer who stated that the failure was caused by wear and tear. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 14,000 and the current mileage was 14,600.
Reported in: DACULA GA || Crash: N || VIN #: 2D4RN3D1XAR
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact was driving 45 mph when the rear brakes failed. the vehicle was towed to a local mechanic who performed a diagnostic that located the failure at the rear brake, calipers, rotors and the cylinders. the local mechanic replaced the rear calipers, rotors, cylinders, and the brakes. the manufacturer was notified of the failure. the failure and the current mileage was 43,000.
Reported in: GRAND RAPIDS MI || Crash: N || VIN #: 2D4RN4DE9AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. while driving approximately 70 mph the vehicle suddenly stalled. the brake pedal became stiff on two occasions and the instrument panel did not illuminate. the contact stopped the vehicle on the shoulder and was able to restart it. the vehicle was not taken to the dealer for diagnostic testing. nhtsa recall campaign id number: 11v139000 (electrical system:ignition) may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 15,500.
Reported in: LAKE ORION MI || Crash: N || VIN #: 2D4RN6DX6AR
SUSPENSION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that after receiving repairs under a voluntary recall on the front wheel bearings, she was notified by the dealer that the failure was on the rear of the vehicle and not in the front. as a result, the rear wheel bearing, brake pads and rotors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and the current mileage was 37,000.
Reported in: CROMWELL CT || Crash: N || VIN #: 2D4RN5D14AR
ELECTRICAL SYSTEM
while traveling southbound on i-75 at milepost 263.3 a faint alarm of some kind came on. then the engine began making a noise and quit. when i pulled over to the side of the highway the engine compartment shot flames and smoke from under the hood. i was attempting to release the hood latch when flames burst in through the firewall under the dash. we then abandoned the vehicle and called 911. by the time a fire truck arrived the van was totally burned. i have the vehicle serviced regularly and had just replaced the tires and brakes. i have no idea what the cause might have been but it bears looking into. *kb
Reported in: PORT CHARLOTTE FL || Crash: N || VIN #: 2D4RN5D10AR
ENGINE AND ENGINE COOLING
while traveling southbound on i-75 at milepost 263.3 a faint alarm of some kind came on. then the engine began making a noise and quit. when i pulled over to the side of the highway the engine compartment shot flames and smoke from under the hood. i was attempting to release the hood latch when flames burst in through the firewall under the dash. we then abandoned the vehicle and called 911. by the time a fire truck arrived the van was totally burned. i have the vehicle serviced regularly and had just replaced the tires and brakes. i have no idea what the cause might have been but it bears looking into. *kb
Reported in: PORT CHARLOTTE FL || Crash: N || VIN #: 2D4RN5D10AR
SERVICE BRAKES, HYDRAULIC
rear brake pads and rotors failed on van. chrysler extended warranty on front brake and rotors but not back brakes and rotors for up to $100 deductible on 36000 miles. why not back brakes and rotors? they are made of same materials. *kb
Reported in: EVANSVILLE IN || Crash: N || VIN #: 2D4RN5D18AR
SERVICE BRAKES, HYDRAULIC
bought a pre certified full warranty used vehicle from sorensons. after the first week i complained about van vibrating when trying to stop and problems with brakes. i was told they are fine. still complaining after a year to executive office at chrysler i got an extended warranty letter to get new rotors and front brake pads due to the defect on these hot spots and warping. i complained for over a year and am told yes we admit the brakes are defective but you must pay 100.00 deductible because you have 28000 miles on the van. why am i to pay a deductible on a defective part that could have cause injury or death. all i get is the runaround with [xxx] at chrysler. this is after the ignition shut off at 60 miles an hour problem and now this. enough is enough. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HAINES CITY FL || Crash: N || VIN #:
SERVICE BRAKES, HYDRAULIC
the vehicle began to shake with only 17-18000 miles on it. we replaced brakes and rotors because dodge told us that the rotors were warped and brake pads low. now and 21000 i need to replace them again. the brakes are not sufficient for the weight of the vehicle and therefore chrysler should be held responsible for designing an inadequate brake system. consumers are not engineers and we buy vehicles trusting the manufacturers have designed a car correctly and with basic necessity (such as a braking system) to have to replace a vans brake every 3-5000 miles is ridiculous. chrysler should recall this brake system and install new brakes on every mini-van they produced.
Reported in: DALLAS GA || Crash: N || VIN #: 2D4RN4DE9AR
VISIBILITY:SUN ROOF ASSEMBLY
my factory installed sunroof has leaked several times flooding the inside of the van with as much as 1 1/2" of water collecting in the console. water pours out of the electrical console on the ceiling of the van and more seriously the button on the door jams from where the side curtain airbags deploy. also on to the dash seeping in to electronic stuff inside the dash. my major safety concern is for electric fires and more important for the airbags(have they gotten wet? has the electrics involved gotten wet? what might that cause?) which i feel may be compromised causing them to malfunction when needed.
Reported in: CLAYTON NC || Crash: N || VIN #: 2D4RN5DXXAR
SERVICE BRAKES, HYDRAULIC
early wear on brakes and rotors. i experienced poor braking, propulsion, screeching. took six months for the dodge dealership to acknowledge there was a brake problem. vehicle had bad rotors which caused bad brake pads.
Reported in: BREMERTON WA || Crash: N || VIN #: 2D4RN5DXXAR
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when applying the brakes at 50 mph, the brake pedal would pulsate abnormally with the illumination of the abs warning light. the vehicle was taken to the dealer where they advised the contact that the rear brakes sensor failed and needed to be replaced. the vehicle was repaired for the brake sensor, and later repaired for the rear brake pads and calipers. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 9,562. updated 04/19/12*lj
Reported in: PORTERSVILLE PA || Crash: N || VIN #: 2D4RN3D11AR
ENGINE AND ENGINE COOLING
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled without warning. the contact stated that the failure would only occur when the vehicle was in motion sporadically. the vehicle was not inspected or repaired. the failure mileage was 42,500 and the current mileage was 44,290.
Reported in: SANTA ROSA CA || Crash: N || VIN #: 2D4RN5D10AR
UNKNOWN OR OTHER
shortly after purchasing a brand new 2010 doge caravan we noticed there was a significant amount of air leakage through the two side sliding door (non-automatic) and they rattled significantly when driving. we brought it to the dealer who acknowledge the issue and replaced the latches free of charge under our warranty. cosmetic issues with the repair job aside, the new latches were not any better and we continue to experience the same problems even after 3+ visits back to the dealer. the loose fitting doors create problems especially in winter. both doors freeze shut (this happens weekly) and will not budge even after running the van for in excess of an hour with the heat on full. the final solution of the dealership was to smear what looked to be large amounts of vaseline on rubber gaskets, bushings, and latches of the sliding doors, which made quite a mess when my kids got into the van. i am uncertain as to the root problem with the latches and door seals. i only know that it presents a serious safety issue not being able to get my kids in and out of the van in the winter time. i am also concerned by the rattling and whistling wind through the sliding doors as we drive down the road. i am concerned the latches may wear to the point of malfunction.
Reported in: LITTLETON NH || Crash: N || VIN #: 2D4RN4DEXAR
ELECTRICAL SYSTEM:IGNITION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that after having repairs performed on the vehicle under nhtsa campaign id number:11v139000 (electrical system:ignition), the turn signals, windshield wipers and the power windows failed intermittently. the contact stated the failures were non-existent prior to having the recall remedy performed on the vehicle. the vehicle was taken back to the dealer and the manufacturer was made aware of the failure. the vehicle was not further repaired. the failure and the current mileages were 7,000.
Reported in: NESCONSET NY || Crash: N || VIN #: 2D4RN4DE5AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that after having repairs performed on the vehicle under nhtsa campaign id number:11v139000 (electrical system:ignition), the turn signals, windshield wipers and the power windows failed intermittently. the contact stated the failures were non-existent prior to having the recall remedy performed on the vehicle. the vehicle was taken back to the dealer and the manufacturer was made aware of the failure. the vehicle was not further repaired. the failure and the current mileages were 7,000.
Reported in: NESCONSET NY || Crash: N || VIN #: 2D4RN4DE5AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle was experiencing numerous electrical system failures on an intermittent basis. the automatic doors, windshield wipers, turn signals, and mirror adjustment system stopped functioning. in addition, the automatic start feature would not function and the key fob would only function on an intermittent basis. the contact stated that she was unable to unlock the doors on numerous occasions. the vehicle was taken to an authorized dealer on numerous occasions, but they were unable to diagnose the failures. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 2,000. the vin was unavailable.
Reported in: NORWOOD PA || Crash: N || VIN #:
ELECTRICAL SYSTEM
electronic throttle control light comes on periodically, causing inconsistent, poor or non-existent throttle response. traction control light may also light up. restarting the vehicle usually makes the problem go away, but this is not an acceptable solution. occasionally, with the etc light on, throttle response does not occur at all, which is hazardous in traffic.
Reported in: NORTHFIELD VT || Crash: N || VIN #:
VEHICLE SPEED CONTROL
electronic throttle control light comes on periodically, causing inconsistent, poor or non-existent throttle response. traction control light may also light up. restarting the vehicle usually makes the problem go away, but this is not an acceptable solution. occasionally, with the etc light on, throttle response does not occur at all, which is hazardous in traffic.
Reported in: NORTHFIELD VT || Crash: N || VIN #:
ENGINE AND ENGINE COOLING
electronic throttle control light comes on periodically, causing inconsistent, poor or non-existent throttle response. traction control light may also light up. restarting the vehicle usually makes the problem go away, but this is not an acceptable solution. occasionally, with the etc light on, throttle response does not occur at all, which is hazardous in traffic.
Reported in: NORTHFIELD VT || Crash: N || VIN #:
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving 20 to 35 mph, the brakes failed without warning. as a result, the contact lost control of the vehicle and crashed into a truck head on. the front driver's air bag did not deploy. the contact suffered injuries to the neck and back during the crash. the manufacturer investigated the failure and concluded that the air bag did not deploy because the vehicle absorbed the impact of the crash. it was also determined that the air bag failure was not due to any known issues. the failure and the current mileages were 56,000. updated 05/01/12*lj updated 06/14/2012 *js
Reported in: WINDHAM ME || Crash: Y || VIN #: 2D4RN5D19AR
AIR BAGS
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving 20 to 35 mph, the brakes failed without warning. as a result, the contact lost control of the vehicle and crashed into a truck head on. the front driver's air bag did not deploy. the contact suffered injuries to the neck and back during the crash. the manufacturer investigated the failure and concluded that the air bag did not deploy because the vehicle absorbed the impact of the crash. it was also determined that the air bag failure was not due to any known issues. the failure and the current mileages were 56,000. updated 05/01/12*lj updated 06/14/2012 *js
Reported in: WINDHAM ME || Crash: Y || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the vehicle was included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition) and was repaired. after the repair the contact was driving approximately 35 mph when he noticed that the electronic functions of the vehicle failed. the vehicle did not stall but the turn signals and the instrument panel lights would not illuminate. the failure occurred two different times. the vehicle was taken to the dealer for diagnostic. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 48,000.
Reported in: MOKENA IL || Crash: N || VIN #:
TIRES:VALVE
valve stem broke off of tire when service station was changing oil and had to be replaced, 3rd time it has happened to this vehicle: pressure monitoring and regulating systems .
Reported in: BORDENTOWN NJ || Crash: N || VIN #: 2D4RN4DE0AR
POWER TRAIN
shifter knob fell off while parking. there has been other issues. when i start the car if will turn off by it self. we bought the car june 2011 and 3 months later at 40k miles the rotors started going out. i've research these issues and they so sp common that it is extremely uncomfortable even owning it.
Reported in: NOVATO CA || Crash: N || VIN #: 2D4RN5D11AR
EXTERIOR LIGHTING:HEADLIGHTS
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the headlights failed and would not illuminate. the vehicle was taken to the dealer and the failure was located at the headlight module. the contact was advised by the dealer that the headlight module was on back order.the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 49,000 and the current mileage was 50,000. updated 08-30-12 *bf the consumer can not drive at night or in the rain. updated 08/31/2012 *js
Reported in: CLEVELAND OH || Crash: N || VIN #: 2D4RN4DE5AR
TIRES
after getting a flat tire, took car to a tire shop. found no problem with the tire. the shop showed me the wheel sensor transmitter that was completely corroded. the nut holding it in place had disintegrated, causing the tire to abruptly lose all air. car has only 23,500 miles on it and has been in use for 2 years and 4 months. i also believe something similar happened to one of the front tires at 17,000 miles, due to constant low tire pressure, even after replacing the tires. but that was handled at the dealership and i was not given the part.
Reported in: PITTSBURGH PA || Crash: N || VIN #: 2D4RN4DE5AR
ELECTRICAL SYSTEM:IGNITION
tl* the contact owns a 2010 dodge grand caravan. the contact stated the vehicle was repaired under nhtsa recall campaign id number 11v139000 (electrical system:ignition); however, after the repair was performed the ignition key fractured when inserted into the ignition cylinder. the failure occurred six times. the vehicle was taken to an authorized dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. updated 07/06/12 *bf updated 07/12/12.*jb
Reported in: RANCHO CORDOVA CA || Crash: N || VIN #: 2D4RN5D16AR
SEATS
vehicle has an eldorado amerivan 14" lowered floor conversion. the front driver and passenger seats including lowered floor seat bases would not stay locked to the floor securement system. slight pressure applied to both would cause them to become unlocked from the vehicle floor. family drove around with this deficiency in the driver seat for approximately one month before noticing. front passenger seat had been removed to allow for an occupied wheelchair position.
Reported in: RALEIGH NC || Crash: N || VIN #: 2D4RN5D1XAR
SERVICE BRAKES
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
WHEELS
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
EXTERIOR LIGHTING:TURN SIGNAL
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
EXTERIOR LIGHTING
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM:IGNITION
rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the "on" position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signaling properly in turns when in fact everything is off. *js
Reported in: WEBSTER NY || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
the windshield wipers came on but would not turn off. the windows would not work, the control panel would not register. all warning lights lit up. the possible complications are multiple. the vehicle is considered unsafe to operate by the owners.
Reported in: CAPE MAY NJ || Crash: N || VIN #: 2D4RN5D15AR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving, the brake distance had increased and the tires were not stable. the vehicle was taken to the dealer who advised that the brake pad and rotors were worn prematurely. the vehicle was not repaired because the parts needed for repair were not available and the dealer did not have an estimated date of when the part would become available for the repair. the failure and the current mileage was 33,447.
Reported in: EATON RAPIDS MI || Crash: N || VIN #: 2D4RN5DX1AR
SERVICE BRAKES
i was driving and the rear brakes seized. i pulled into my driveway and they were burning. i had complained to the dealer 2 months prior that i thought something was wrong with the brakes. i had a lot of pulsing in the steering wheel and didn't feel like i could stop quick enough. they said everything was okay. after the brakes seized on 6/28/12, i took it to the dealer and they said the rear brakes were all corroded. the rotors, brake pads and clips had to be all replaced. months ago, dodge had put an additional warranty on the front brakes for this very reason (pre-mature corrosion) instead of doing a recall. but the back brakes were not covered. i searched the internet and other people have had the same experience with corroded rear brakes seizing at low mileage. please look it in this. i didn't expect something like to happen on a vehicle with relatively low mileage.
Reported in: NORTH CHILI NY || Crash: N || VIN #: 2D4RN3D13AR
TIRES:VALVE
twice in the past two months the aluminum valve stems that hold the tpms sensors on our grand caravan have broken off. 1st incident in april while vehicle was parked in driveway and second while my wife and children, age 5 and 4 years, were traveling at highway speeds. the second incident stranded my wife and children in 100+ degree f heat for close to an hour while they had to wait for aaa to arrive and change the spare for them. thankfully it was a rear tire that blew out and not a front. could have ended much worse. upon inspection noticed that tire sidewall had excessive wear from loosing air at highway speeds and being driven to safe stopping position. decided to go ahead and purchase four new tires because wife and children will be taking an extended driving trip soon. noticed that the 2011 and 2012 models now have the much more reliable rubber valve stems and sensors instead of the failing aluminum stems. a little research shows that they will interchange directly. asked dealer if they would replace all four with more reliable stem at time of tire change. said yes, but only if i pay for them. amount? close to $400.00 why should the customer pay for a part that is poorly designed and known for failure. a little research of the nhtsa website for multiple model years of dodge and chrysler vehicle shows that this has been an issue for a number of years now and has amassed a large number of complaints. are we just waiting until some person gets seriously injured or killed before this gets addressed? luckily my wife and children were not injured, i just hope everyone else is just as lucky.
Reported in: PLEASANT HILL MO || Crash: N || VIN #: 2D4RN5D16AR
WHEELS
twice in the past two months the aluminum valve stems that hold the tpms sensors on our grand caravan have broken off. 1st incident in april while vehicle was parked in driveway and second while my wife and children, age 5 and 4 years, were traveling at highway speeds. the second incident stranded my wife and children in 100+ degree f heat for close to an hour while they had to wait for aaa to arrive and change the spare for them. thankfully it was a rear tire that blew out and not a front. could have ended much worse. upon inspection noticed that tire sidewall had excessive wear from loosing air at highway speeds and being driven to safe stopping position. decided to go ahead and purchase four new tires because wife and children will be taking an extended driving trip soon. noticed that the 2011 and 2012 models now have the much more reliable rubber valve stems and sensors instead of the failing aluminum stems. a little research shows that they will interchange directly. asked dealer if they would replace all four with more reliable stem at time of tire change. said yes, but only if i pay for them. amount? close to $400.00 why should the customer pay for a part that is poorly designed and known for failure. a little research of the nhtsa website for multiple model years of dodge and chrysler vehicle shows that this has been an issue for a number of years now and has amassed a large number of complaints. are we just waiting until some person gets seriously injured or killed before this gets addressed? luckily my wife and children were not injured, i just hope everyone else is just as lucky.
Reported in: PLEASANT HILL MO || Crash: N || VIN #: 2D4RN5D16AR
ELECTRICAL SYSTEM
we had our ignition repaired 2 times already. once because the ignition shut off the engine at 60 miles per hour. then again for the recall for the ignition modular that was why the engine was getting shut off by the ignition and now the key will not come out of the ignition. we took the van to the dealership and explained that the key will not come out unless we play with turning on and off the van, putting it in reverse then forward, out of park into drive and wasting a lot of time and gas just to get it to come out. the service tech said first the key was into too loose before the recall and now it is in too tight after the recall part was put in. so after driving 100 miles for service we are told make sure to put the van in park and the key should come out. well it does not. nothing shows up on their computers so they will not fix the problem. the key will not turn off the engine so if the key is left in the battery could go dead. i have to go through off and on, drive, reverse to get the key out. i am afraid that the ignition problem could turn the engine off again at 60 miles an hour. no one is helping us because, in my opinion, this is the third repair on the ignition, making the van a lemon. so this is why we got no receipt of service for the tech telling us to put the van in park. my husband was a state trooper and taught defensive driving classes at the police academy. i have been driving for 45 years. so we both know how to put the van in park and how to remove a key from an ignition. chrysler has not responded to our complaint.
Reported in: HAINES CITY FL || Crash: N || VIN #: 2D4RN4DE7AR
ELECTRICAL SYSTEM
our 2010 dodge grand caravan minivan, has been for the past 6 months been stalling sporadically. today, it came to a head. we were 45 minutes north of our house and heading home. 10 minutes of driving to get to the freeway and 20 minutes on the freeway, in the center lane, 3 lanes wide, pouring outside, it is 8:50pm, and lightening out as well. our minivan just died on the freeway, with a fair amount of traffic. we were able to pull over quickly as the minivan shook to a halt, we were going 70 miles per hour. yesterday, when i tried starting it died right away, twice. the dealership knows about this as they see the minivan for this about every month, and they always say nothing comes up on the computer, nothing is wrong with it. i have complained to chrysler about this. they say it is because it happens right after we have filled up with gas. well, we didn't just fill up with gas today, and have only a half tank of gas, when this happened. out of the countless times this has died on us, it has only died 2 times after filling up. there is no rhyme or reason when this happens, can be morning or afternoon, we rarely drive in the evening. cold or hot days. chrysler has said that this issue is related to the new key, and recalled it, well we have had that changed at least 3 times already.
Reported in: MILWAUKEE WI || Crash: N || VIN #: 2D4RN5DX9AR
ENGINE
our 2010 dodge grand caravan minivan, has been for the past 6 months been stalling sporadically. today, it came to a head. we were 45 minutes north of our house and heading home. 10 minutes of driving to get to the freeway and 20 minutes on the freeway, in the center lane, 3 lanes wide, pouring outside, it is 8:50pm, and lightening out as well. our minivan just died on the freeway, with a fair amount of traffic. we were able to pull over quickly as the minivan shook to a halt, we were going 70 miles per hour. yesterday, when i tried starting it died right away, twice. the dealership knows about this as they see the minivan for this about every month, and they always say nothing comes up on the computer, nothing is wrong with it. i have complained to chrysler about this. they say it is because it happens right after we have filled up with gas. well, we didn't just fill up with gas today, and have only a half tank of gas, when this happened. out of the countless times this has died on us, it has only died 2 times after filling up. there is no rhyme or reason when this happens, can be morning or afternoon, we rarely drive in the evening. cold or hot days. chrysler has said that this issue is related to the new key, and recalled it, well we have had that changed at least 3 times already.
Reported in: MILWAUKEE WI || Crash: N || VIN #: 2D4RN5DX9AR
ELECTRICAL SYSTEM
after approximately 30 minutes of operation at 50mph my entire dash light warning system light up & then went dark. the vehicle engine died. as i was slowly coasting to a stop, the lights & vehicle spontaneously came back on & resumed normal operation. a check of the diagnostic codes recorded no incident & i cannot recreate the failure. about 2 weeks after that incident, i started my engine, began to reverse out of a parking spot, when the a/c unit stopped blowing & lights went out, clock & dash went dark. i pulled back into the spot, parked, turned off the ignition & restarted the vehicle, and the a/c, radio, panel has worked fine ever since. still no codes reported during a diagnostic. someone is going to get killed driving the 2010 dodge grand caravan! all the while, the manufacture denies that there is a problem with their vehicles. i purchased this vehicle new, this isn't the first time i've had problems with this vehicle. i am fastidious about service & maintenance of my vehicle, and have the receipts to prove it.
Reported in: GATESVILLE TX || Crash: N || VIN #: 2D4RN5D18AR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while traveling 35 mph, the brakes were depressed and the vehicle vibrated abnormally. in addition, the vehicle failed to stop properly. the vehicle was taken to the dealer who confirmed that the brake pads and rotors needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 45,000.
Reported in: BEAVERTON OR || Crash: N || VIN #: 2D4RN4DE1AR
POWER TRAIN
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when driving at any speed, the vehicle would lose power sporadically. there were several warning lights illuminated after the vehicle failed to operate. the vehicle was taken to the dealer who stated that the failure was the central computer. the manufacturer was notified of the failure who lodged a complaint for the contact. the failure and the current mileage was 44,000.
Reported in: MAGNOLIA DE || Crash: N || VIN #: 2D4RN5D13AR
STRUCTURE:BODY
i was driving on the highway at 60 mph, hit a large (approx 6 feet x 4 feet x 4 feet) wooden shipping crate. the crate exploded, and a board became lodged in the tire well and engine compartment. i also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. the crate hit on the front driver fender. the airbags did not deploy. i would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
Reported in: OKLAHOMA CITY OK || Crash: Y || VIN #: 2D4RN4DE4AR
ENGINE AND ENGINE COOLING
i was driving on the highway at 60 mph, hit a large (approx 6 feet x 4 feet x 4 feet) wooden shipping crate. the crate exploded, and a board became lodged in the tire well and engine compartment. i also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. the crate hit on the front driver fender. the airbags did not deploy. i would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
Reported in: OKLAHOMA CITY OK || Crash: Y || VIN #: 2D4RN4DE4AR
TIRES
i was driving on the highway at 60 mph, hit a large (approx 6 feet x 4 feet x 4 feet) wooden shipping crate. the crate exploded, and a board became lodged in the tire well and engine compartment. i also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. the crate hit on the front driver fender. the airbags did not deploy. i would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
Reported in: OKLAHOMA CITY OK || Crash: Y || VIN #: 2D4RN4DE4AR
AIR BAGS
i was driving on the highway at 60 mph, hit a large (approx 6 feet x 4 feet x 4 feet) wooden shipping crate. the crate exploded, and a board became lodged in the tire well and engine compartment. i also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. the crate hit on the front driver fender. the airbags did not deploy. i would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
Reported in: OKLAHOMA CITY OK || Crash: Y || VIN #: 2D4RN4DE4AR
SERVICE BRAKES
only 20k miles at the time, the front brakes had to be replace. they vibrate and pulse real bad. they replace the brakes and six month into it, they are pulsing again. the back brakes pulse also. the van has less then 30k and the brakes should not be bad.
Reported in: CINCINNATI OH || Crash: N || VIN #: 2D4RN5DX0AR
ELECTRICAL SYSTEM:IGNITION
prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today.
Reported in: NATURAL BRIDGE NY || Crash: N || VIN #: 2D4RN3D15AR
ENGINE
prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today.
Reported in: NATURAL BRIDGE NY || Crash: N || VIN #: 2D4RN3D15AR
ELECTRICAL SYSTEM
prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today.
Reported in: NATURAL BRIDGE NY || Crash: N || VIN #: 2D4RN3D15AR
ELECTRICAL SYSTEM
my vehicles is having strange electrical issues. the gauges move erratically, my dash lights and head lights flicker, my radio and air turn off by them selves. all the warning light flash and the warning chime sounds. all these things happen without warning. i called the dodge dealer and they told me that it sounded like the tipm. this component has affected thousands and thousands of caravan owners. they quoted me $900 plus dollars to get fix. that is $900 plus dollars that i don't have. with the numbers of incidents and the amount of potential dangers that this issue puts the community in, i believe that this should be a recall issue. unlike me who has a family, and i am still am making payments on the vehicle, a costly repair like this that i cant afford, could be afforded by dodge to recall it. i mean they are a huge company.
Reported in: AVONDALE AZ || Crash: N || VIN #:
POWER TRAIN
the car shifts hard. when first started in the morning it ruins up high prm's before the car shifts. the car transmission sometimes fails to engage when i attempt to pass a car on the highway or when i just want to speed up. this can happen when i am going 30 mph or 60 mph. it happens at random times. recently the electrical system has started acting up. last week when i went into the grocery store the window went down by themselves while i was in the store.(it was raining out so i am sure the windows were up when i locked the doors to go inside) the driver's side door does not lock or unlock with the remote control. also when i go to exit the car the lock is sticking and it is at times difficult to open the door. today when my wife went out to the van the car had unlocked and the front lights were on. i re-locked the car and it unlocked itself again. i have had the car into the dealership where i purchased numerous times(5 or 6) to have the transmission looked at but they don't get an"error code" so they say there is nothing that can be done.
Reported in: CHICAGO IL || Crash: N || VIN #: 2D4RN3D17AR
ELECTRICAL SYSTEM
the car shifts hard. when first started in the morning it ruins up high prm's before the car shifts. the car transmission sometimes fails to engage when i attempt to pass a car on the highway or when i just want to speed up. this can happen when i am going 30 mph or 60 mph. it happens at random times. recently the electrical system has started acting up. last week when i went into the grocery store the window went down by themselves while i was in the store.(it was raining out so i am sure the windows were up when i locked the doors to go inside) the driver's side door does not lock or unlock with the remote control. also when i go to exit the car the lock is sticking and it is at times difficult to open the door. today when my wife went out to the van the car had unlocked and the front lights were on. i re-locked the car and it unlocked itself again. i have had the car into the dealership where i purchased numerous times(5 or 6) to have the transmission looked at but they don't get an"error code" so they say there is nothing that can be done.
Reported in: CHICAGO IL || Crash: N || VIN #: 2D4RN3D17AR
SERVICE BRAKES
in may i started to notice some shimmying when i would slow down. the longer i drove the car, the worse it would get. i spoke to my neighbor is a mechanic at a car dealership and he said it was my brakes. i had my front brakes replaced on july 11th under the recall. the shimmying was not as bad but still there. it has progressively gotten worse. now at 27,000 my rear brakes are being worked on. i have been driving for 18 years and have never had this type of brake trouble and do not feel i should be having it on a new car.
Reported in: THOMASVILLE GA || Crash: N || VIN #: 2D4RN3D15AR
SERVICE BRAKES
i am on my 3rd set of brakes and they failed to function on 10/2/12 at 35mph. chrysler refuses to replace the brakes at no charge since i am over 36000 even though the dealers are refusing to ship the pieces to outside companies and i cannot afford dealership prices.
Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 2D4RN4DE1AR
STEERING
i bought my grand caravan brand new. it is a 2010, i bought in 2011. i have had multiple issues with it. over the weekend, the traction control came on (perfectly dry roads), the car stalled, i lost power steering, and it wouldn't move until i stopped, put the car in park, and restarted it. this has happened four times now. i took it in for service this morning. i was told they would run diagnostics. if the diagnostics showed it to be a powertrain issue, it would be covered. if not, i would have to pay for diagnostics. after they ran diagnostics, they think it is the pcm. however, they won't fix it because they can't prove it is nothing else or duplicate the problem. they also still charged me for the diagnostics because they can't say for 100% it is the pcm. they told me i would have to continue to drive the car until it happened regularly and i would probably wreck the car in the process. i told them to expect a lawsuit if that happens.
Reported in: COLUMBIA CITY IN || Crash: N || VIN #: AR425341
POWER TRAIN
i bought my grand caravan brand new. it is a 2010, i bought in 2011. i have had multiple issues with it. over the weekend, the traction control came on (perfectly dry roads), the car stalled, i lost power steering, and it wouldn't move until i stopped, put the car in park, and restarted it. this has happened four times now. i took it in for service this morning. i was told they would run diagnostics. if the diagnostics showed it to be a powertrain issue, it would be covered. if not, i would have to pay for diagnostics. after they ran diagnostics, they think it is the pcm. however, they won't fix it because they can't prove it is nothing else or duplicate the problem. they also still charged me for the diagnostics because they can't say for 100% it is the pcm. they told me i would have to continue to drive the car until it happened regularly and i would probably wreck the car in the process. i told them to expect a lawsuit if that happens.
Reported in: COLUMBIA CITY IN || Crash: N || VIN #: AR425341
SERVICE BRAKES
i bought my grand caravan brand new. it is a 2010, i bought in 2011. i have had multiple issues with it. over the weekend, the traction control came on (perfectly dry roads), the car stalled, i lost power steering, and it wouldn't move until i stopped, put the car in park, and restarted it. this has happened four times now. i took it in for service this morning. i was told they would run diagnostics. if the diagnostics showed it to be a powertrain issue, it would be covered. if not, i would have to pay for diagnostics. after they ran diagnostics, they think it is the pcm. however, they won't fix it because they can't prove it is nothing else or duplicate the problem. they also still charged me for the diagnostics because they can't say for 100% it is the pcm. they told me i would have to continue to drive the car until it happened regularly and i would probably wreck the car in the process. i told them to expect a lawsuit if that happens.
Reported in: COLUMBIA CITY IN || Crash: N || VIN #: AR425341
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when driving approximately 5-30 mph, the vehicle would stall and the steering wheel would seize without warning. the contact would restart the vehicle without any issues. the failure recurred on an intermittent basis. the vehicle was later taken to a dealer for diagnosis. after test driving the vehicle, the contact was advised that the fuel injection system could have caused the failure. the vehicle was repaired by cleaning the fuel injectors. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 36,500. the current mileage was approximately 40,000. updated 12/14/12 *bf the consumer stated when the engine died, the steering and brakes would die as well. the engine had while half through making a left turn, twice backing out of the driveway, and twice going over a speed bump at 12-15 mph. updated 12/19/2012 *js
Reported in: STOCKTON CA || Crash: N || VIN #: 2D4RN5D14AR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle vibrated abnormally when the brake pedal was depressed. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the front brake pads however, the failure was not corrected and the vehicle continued to vibrate abnormally when the brake pedal was depressed. the vehicle was repaired under a manufacturer's recall where the front and rear rotors, and brake pads were replaced. the failure recurred several months later. the vehicle was taken to an independent mechanic and a diagnostic was performed. the failure was located as the cd joint seal, which failed and caused the lubricant to cover the front suspension. the vehicle was not repaired. the vin was not available. the failure mileage was 22 and the current mileage was 24,165.
Reported in: ORLANDO FL || Crash: N || VIN #:
SUSPENSION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle vibrated abnormally when the brake pedal was depressed. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the front brake pads however, the failure was not corrected and the vehicle continued to vibrate abnormally when the brake pedal was depressed. the vehicle was repaired under a manufacturer's recall where the front and rear rotors, and brake pads were replaced. the failure recurred several months later. the vehicle was taken to an independent mechanic and a diagnostic was performed. the failure was located as the cd joint seal, which failed and caused the lubricant to cover the front suspension. the vehicle was not repaired. the vin was not available. the failure mileage was 22 and the current mileage was 24,165.
Reported in: ORLANDO FL || Crash: N || VIN #:
SERVICE BRAKES
i bought my used dodge grand caravan 10 in 2011. a few months after i did it, the car started shaking really bad in the steering wheel when i was braking. i took it to the dealership, and inform them about the issue. they told me everything was perfect, and brakes were in excellent condition. (09/17/2012). two months later, the rear right brake have a crack. and the sound coming from the back is horrible. i took my car again today (11/17/12) and they said, this car needs total replace of rotors and brakes. i was surprised! i explained them what they told me last time, but the guy said " well, even today or two months ago, you have to change everything because that is what we do here." when i tried to talk with the manager, his assistant told me that he was not able to talk to me, because he was at lunch literally, he said " this is going to take a while...." they could tell me before, at least warning me about this, but i guess they didn't even check my car the first time. i don't drive this car more that 20 miles everyday, for the brakes to damaged so severely. i have my kids in this car everyday. i am scared now driving that car. it is crazy shaking! the brakes are totally damaged and this could be fixed previously.... this has to be seriously investigated. please don't wait until somebody die because of this. i had found thousands of cases like this all over the internet and with friends. do something about this!!!!
Reported in: BOWIE MD || Crash: N || VIN #: 2D4RN5D14AR
ELECTRICAL SYSTEM
2010 dodge grand caravan. consumer writes in regards to vehicle shutdown while driving. *smd shortly after the vehicle was purchased, the vehicle would fully shutdown; engine off, radio off, power locks disabled, windshield wipes off etc. the vehicle was taken to the dealer several times, only to get the vehicle back, with the problem still present. *jb
Reported in: CUMMING GA || Crash: N || VIN #: 2D4RN4DE3AR
ENGINE AND ENGINE COOLING
2010 dodge grand caravan. consumer writes in regards to vehicle shutdown while driving. *smd shortly after the vehicle was purchased, the vehicle would fully shutdown; engine off, radio off, power locks disabled, windshield wipes off etc. the vehicle was taken to the dealer several times, only to get the vehicle back, with the problem still present. *jb
Reported in: CUMMING GA || Crash: N || VIN #: 2D4RN4DE3AR
STRUCTURE:BODY:DOOR
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when driving at low speeds of when attempting a turn, the vehicle would stall without warning. the failure was experienced several times. the vehicle was taken to the dealer and a diagnostic was performed, which was unable to generate a failure code. the dealer also test drove the vehicle but was unable to duplicate the failure. the dealer cleaned the fuel rail system as a precaution however, the failure was not corrected. the vehicle continued to stall without warning. the vehicle was not further repaired. the manufacturer was not made aware of the failure. the failure mileage was 36,694 and the current mileage was 41,000. updated 01/29/13*lj the consumer also stated the passenger rear door was repaired four times. updated 01/30/13
Reported in: STOCKTON CA || Crash: N || VIN #: 2D4RN5D14AR
ENGINE
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when driving at low speeds of when attempting a turn, the vehicle would stall without warning. the failure was experienced several times. the vehicle was taken to the dealer and a diagnostic was performed, which was unable to generate a failure code. the dealer also test drove the vehicle but was unable to duplicate the failure. the dealer cleaned the fuel rail system as a precaution however, the failure was not corrected. the vehicle continued to stall without warning. the vehicle was not further repaired. the manufacturer was not made aware of the failure. the failure mileage was 36,694 and the current mileage was 41,000. updated 01/29/13*lj the consumer also stated the passenger rear door was repaired four times. updated 01/30/13
Reported in: STOCKTON CA || Crash: N || VIN #: 2D4RN5D14AR
EXTERIOR LIGHTING
when driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, i put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all.
Reported in: SAN JOSE CA || Crash: N || VIN #: 2D4RN4DE3AR
ELECTRICAL SYSTEM
when driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, i put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all.
Reported in: SAN JOSE CA || Crash: N || VIN #: 2D4RN4DE3AR
ELECTRICAL SYSTEM
driving on interstate i-90 when i lost power to wipers,turn signals,radio,power windows. i took the van back to the dodge dealer since they had fixed the wireless ignition module under a recall notice in august of 2010. i was told to touch the key and the power would return which it did do.i was also told that the problem of the key turning off the engine was fixed under the recall but they now have this problem. since first reporting the problem in october this has occurred more frequently.
Reported in: ERIE PA || Crash: N || VIN #: 2D4RN5DX0AR
ELECTRICAL SYSTEM:IGNITION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle cut off while driving at 70 mph. the contact was able to coast the vehicle onto the shoulder where it was restarted. the vehicle was able to be driven to a private mechanic where it was found that win module had failed. the vehicle was not repaired. the manufacturer informed the contact that the vehicle was not included in nhtsa campaign id number: 11v139000 (electrical system: ignition). the failure and the current mileage was 67,477. updated 2/19/13 updated 02/25/13 updated 02/28/13
Reported in: EDEN NC || Crash: N || VIN #: 2D4RN6DXXAR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the rear brakes and calipers seized and overheated. the vehicle was taken to the dealer who stated that they needed to replace the rear brake pads. the vehicle was not repaired. the manufacturer was notified and a claim was filed. the failure mileage was 36,000.
Reported in: CORINTH ME || Crash: N || VIN #: 2D4RN6DX6AR
SERVICE BRAKES
problem with brakes. rear calipers stick causing rotors to overheat and pads to wear prematurely. dealer fixed front brakes because of recall but would not repair rear brake problems. chrysler should be made to stand behind their product.
Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 2D4RN5D13AR
ELECTRICAL SYSTEM
i was driving down the express way at 75 mph and the car completely shut off. the car died and everything shut off (lights, heating, engine) i was able to coast to the side of the express way. i calmed myself down and started the car up again and drove home. the ignition ring recall was already replaced back in 2011 before we owned the van. we had a 2nd incident that happened on february 6th. this time i was driving in a parking lot and it died again. i turned on my hazards and started the van again and it started right up.
Reported in: ROUND LAKE PARK IL || Crash: N || VIN #: 2D4RN5D17AR
ENGINE
jan 31, 2:00pm i parked the vehicle to pick my son up from pre-school. after securing my children to their respective car seats, i buckled myself in and proceeded to start the engine, the vehicle's engine would not start. strong electrical-smelling fumes were emitted and the etc light came on. we had the vehicle towed to a jeep, dodge, & chrysler dealership for servicing for 5 days. the service tech insisted that nothing was detected aside from slight corrosion in the battery plugs, which needed to be replaced. we did what was advised and took our vehicle back on feb 6. feb 13, 9:45am after making a quick stop at a grocery store, the same problem occurred. the vehicle engine would not start, but the radio was coming on. i turned off the vehicle and proceeded to restart the vehicle. once again the etc light came on and this time, white smoke was coming out from under the hood. after seeing the smoke, i quickly turned off the vehicle and took my child out. our vehicle is now stranded in the parking lot of a grocery store waiting to be towed to the same dealership.
Reported in: MISSOURI CITY TX || Crash: N || VIN #: 2D4RN4DX2AR
ELECTRICAL SYSTEM
jan 31, 2:00pm i parked the vehicle to pick my son up from pre-school. after securing my children to their respective car seats, i buckled myself in and proceeded to start the engine, the vehicle's engine would not start. strong electrical-smelling fumes were emitted and the etc light came on. we had the vehicle towed to a jeep, dodge, & chrysler dealership for servicing for 5 days. the service tech insisted that nothing was detected aside from slight corrosion in the battery plugs, which needed to be replaced. we did what was advised and took our vehicle back on feb 6. feb 13, 9:45am after making a quick stop at a grocery store, the same problem occurred. the vehicle engine would not start, but the radio was coming on. i turned off the vehicle and proceeded to restart the vehicle. once again the etc light came on and this time, white smoke was coming out from under the hood. after seeing the smoke, i quickly turned off the vehicle and took my child out. our vehicle is now stranded in the parking lot of a grocery store waiting to be towed to the same dealership.
Reported in: MISSOURI CITY TX || Crash: N || VIN #: 2D4RN4DX2AR
SERVICE BRAKES
owns a 2010 dodge grand caravan. the rear brakes and calipers seized and overheated. the vehicle was taken to the dealer who stated that they needed to replace the rear brake pads. the vehicle was not repaired. the manufacturer was notified and a claim was filed. the failure mileage was 30000.
Reported in: BIRDSBORO PA || Crash: N || VIN #: 2D4RN5DXXAR
AIR BAGS
major front end crash air bag did deploy? $12,900 damage. my son was diving. on 2/6/2013 another front end crash $10,500 damage air bag did not deploy. i was diving, now i am concern. sent a e-mail complaint to dodge? very general response to my complaint, i could see their were not concerned. is this a major problem for the dodge grand caravan. i have no faith in this vehicle anymore. when i get the van back, i will trade-in for better safer van.
Reported in: CUMBERLAND RI || Crash: Y || VIN #: 2D4RN4DE1AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 35 mph the vehicle stalled without warning. the failure recurred five times intermittently. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate or diagnose the failure. the contact referenced nhtsa campaign number: 11v139000 (electrical system) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 27,500.
Reported in: FORD GRATIOT MI || Crash: N || VIN #: 2D4RN6DX8AR
SERVICE BRAKES
when pressing brakes there is a real bad pulsating vibration . there has been numerous times i felt like the van was not going to stop properly which could lead to an accident.
Reported in: WILLOW SPRING NC || Crash: N || VIN #: 2D4RN6DX1AR
SERVICE BRAKES
driving down the road i smelled a burning smell coming from my van. i got out of my van and discovered that the smell was coming from my rotor . i took it to the dealership and they replaced my calipers and rotors due to a caliper sticking on the van.i have had numerous issues with the braking system.pulsating of brakes, calipers sticking, premature of rotors. i have had my rotors replaced at 7186 miles, 15688 miles and 24,527 and 39,435 miles .
Reported in: WILLOW SPRING NC || Crash: N || VIN #: 2D4RN6DX1AR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving at various speeds and then applying the brakes, she heard a loud grinding noise. the vehicle was taken to the dealer. after diagnosis they advised her that the rear brakes and rotors were improperly installed and worn. the vehicle was repaired. the manufacturer was not contacted. the failure mileage was approximately 38,696. the current mileage was approximately 38,800. the vin was unavailable. ...updated 04/25/13 *bf updated 05/24/2013 *js
Reported in: WATERLOO IA || Crash: N || VIN #: 2D4RN5D11AR
SERVICE BRAKES
i have a 2010 dodge grand caravan, that i bought new in july 2010. i have 31,000 miles and had to change the brakes and rotors 4 times. dealer claims front end is to heavy. they supposedly have put a "revised brake pads" but same thing is still happening. car pulsates repeatedly when i come to a stop, especially if i am stopping at the end of a hill. i bought this car because of my 2 small children and this is something that needs to be fixed.
Reported in: MOUNT POCONO PA || Crash: N || VIN #:
SERVICE BRAKES
while driving on the highway i noticed a burning smell. i pulled over and noticed smoke coming from the rear brakes. i waited until the smoke clear and then continued driving. when i reached home, i noticed that the rear rotors looked like it something was digging into them. i bought this car for my family travel, with 2 young kids (2 and 6). i am starting to feel unsafe. something needs to be done because of all of the complaints.
Reported in: LANDING NJ || Crash: N || VIN #: 2D4RN5D14AR
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while refueling, a passenger opened the rear driver's side door and it struck the contact's hand, causing him to release the fuel nozzle. the contact felt it was a most disastrous design flaw. the vehicle was not repaired. the failure and current mileage was 64,000.
Reported in: NORMAN OK || Crash: N || VIN #: 2D4RN5D14AR
STRUCTURE:BODY
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while refueling, a passenger opened the rear driver's side door and it struck the contact's hand, causing him to release the fuel nozzle. the contact felt it was a most disastrous design flaw. the vehicle was not repaired. the failure and current mileage was 64,000.
Reported in: NORMAN OK || Crash: N || VIN #: 2D4RN5D14AR
ENGINE
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when abruptly braking, the vehicle would stall. the failure would also occur when decelerating to attempt a turn in either direction. the contact had not taken the vehicle to the dealer for inspection or repairs. the failure mileage was unknown, but the current mileage was 50,939.
Reported in: BUBUQUE IA || Crash: N || VIN #: 2D4RN5D17AR
AIR BAGS
on 3/29/2013 my daughter and her fiance were using my van, fiance was the driver. he hit a 200+lb rock that was partially in the road. this sent him off the road where he hit a partially buried rock wall from the 1600's, this sent them airborne scraping some trees along the way. they landed about 20 feet away, nose down into another section of rock wall, also buried. this launched them further up the embankment causing it to be lodged on a stump. there was over 8,000 in damage, the front bumper was all messed up. the airbags did not deploy. only one seatbelt locked causing injury to my daughter when her face slammed off of the top glove box, not once, but twice. i have serious concerns about the safety of the vehicle. i have small grandchildren that ride in my van on a regular basis. i have voiced my concerns to my insurance claim rep, the adjuster, the body shop, my dealership and dodge itself. all i'm looking for is a straight answer on why this happened. if the airbags shouldn't have deployed because of the type of accident, ok, tell me why, but that seatbelt failure, that's a major deal. i cannot accept it's a fluke, or could be, or i don't know. this is my family. i love my van but with no one willing to help me get answers i just don't want it.
Reported in: TAUNTON MA || Crash: Y || VIN #: 2D4RN4DE8AR
SEAT BELTS
on 3/29/2013 my daughter and her fiance were using my van, fiance was the driver. he hit a 200+lb rock that was partially in the road. this sent him off the road where he hit a partially buried rock wall from the 1600's, this sent them airborne scraping some trees along the way. they landed about 20 feet away, nose down into another section of rock wall, also buried. this launched them further up the embankment causing it to be lodged on a stump. there was over 8,000 in damage, the front bumper was all messed up. the airbags did not deploy. only one seatbelt locked causing injury to my daughter when her face slammed off of the top glove box, not once, but twice. i have serious concerns about the safety of the vehicle. i have small grandchildren that ride in my van on a regular basis. i have voiced my concerns to my insurance claim rep, the adjuster, the body shop, my dealership and dodge itself. all i'm looking for is a straight answer on why this happened. if the airbags shouldn't have deployed because of the type of accident, ok, tell me why, but that seatbelt failure, that's a major deal. i cannot accept it's a fluke, or could be, or i don't know. this is my family. i love my van but with no one willing to help me get answers i just don't want it.
Reported in: TAUNTON MA || Crash: Y || VIN #: 2D4RN4DE8AR
SERVICE BRAKES
we had a very loud scraping noise coming from our rear drive side tire. at first it was when you applied the brakes but it quickly be came constant. we called the dealer and the quickest we could get in was 4/30/13. the dealer let us know that the rear caliper saddle ceased and this caused severe damage to the rotor and the pads. the caliper is under warranty but the damage is causes is not. i did a search and it looks like this is an issue with these vans but no recall from dodge. they did however add an extension to the front brakes because they were all so causing issues in these vehicles. looks like they need to do the same for the back. i am located in canada.
Reported in: NAVAN OR || Crash: N || VIN #: 2D4RN4DE1AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that there was a separate plastic key to start the vehicle which was fractured on one side. the contact stated that after the vehicle was parked and attempted to shut off the vehicle, the vehicle failed to turn off. the ignition remained seized on the acc mode. the contact restarted vehicle in order to unlock the ignition and turn vehicle off. the vehicle was not taken to a repair shop or the dealer for a diagnostic test. the manufacturer was made aware of the failure but provided no further assistance. the failure mileage was 58,000. the current mileage was 58,800.
Reported in: PORTAGE MI || Crash: N || VIN #: 2D4RN4DE9AR
ENGINE
the distance was about 35 miles from our home, bout 45 minutes drive. driver didn't notice anything wrong with the engine or see any warning lights. the car was swaying like on a windy day, another car honked at us, then we heard loud road noise. we pulled over and turned off the engine. saw the rear passenger tire was flat to the rim. noticed a smoky smell. saw little puffs of white smoke coming from under the hood. to be safe we removed children from the car; two 4 yr old children were in the backseat buckled in their car-seats. infant was in the middle drivers side seat buckled in his car seat. driver and car owner were in the front. keys were removed from the ignition. we walked away from the vehicle, waited at the fence-line away from the vehicle while calling for a tow. smoke appeared to have stopped for about 5 minutes. suddenly black smoke started pouring out of the engine, embers dropping to the road from under the front of the car. we moved the children further away from the vehicle. several truckers pulled over and brought fire extinguishers. one opened the hood flames flared up the fire truck arrived after the fire had been extinguished. one said the fire appeared to have started in the fan. the chp officer said the firefighters would disconnect the battery. when we looked at the inside of the front of the car everything was burnt and melted, the hood was buckled, front grill melted. the fire was extinguished before the rest of the car was damaged.
Reported in: CARMICHAEL CA || Crash: N || VIN #: 2D4RN5D19AR
POWER TRAIN
the distance was about 35 miles from our home, bout 45 minutes drive. driver didn't notice anything wrong with the engine or see any warning lights. the car was swaying like on a windy day, another car honked at us, then we heard loud road noise. we pulled over and turned off the engine. saw the rear passenger tire was flat to the rim. noticed a smoky smell. saw little puffs of white smoke coming from under the hood. to be safe we removed children from the car; two 4 yr old children were in the backseat buckled in their car-seats. infant was in the middle drivers side seat buckled in his car seat. driver and car owner were in the front. keys were removed from the ignition. we walked away from the vehicle, waited at the fence-line away from the vehicle while calling for a tow. smoke appeared to have stopped for about 5 minutes. suddenly black smoke started pouring out of the engine, embers dropping to the road from under the front of the car. we moved the children further away from the vehicle. several truckers pulled over and brought fire extinguishers. one opened the hood flames flared up the fire truck arrived after the fire had been extinguished. one said the fire appeared to have started in the fan. the chp officer said the firefighters would disconnect the battery. when we looked at the inside of the front of the car everything was burnt and melted, the hood was buckled, front grill melted. the fire was extinguished before the rest of the car was damaged.
Reported in: CARMICHAEL CA || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
the distance was about 35 miles from our home, bout 45 minutes drive. driver didn't notice anything wrong with the engine or see any warning lights. the car was swaying like on a windy day, another car honked at us, then we heard loud road noise. we pulled over and turned off the engine. saw the rear passenger tire was flat to the rim. noticed a smoky smell. saw little puffs of white smoke coming from under the hood. to be safe we removed children from the car; two 4 yr old children were in the backseat buckled in their car-seats. infant was in the middle drivers side seat buckled in his car seat. driver and car owner were in the front. keys were removed from the ignition. we walked away from the vehicle, waited at the fence-line away from the vehicle while calling for a tow. smoke appeared to have stopped for about 5 minutes. suddenly black smoke started pouring out of the engine, embers dropping to the road from under the front of the car. we moved the children further away from the vehicle. several truckers pulled over and brought fire extinguishers. one opened the hood flames flared up the fire truck arrived after the fire had been extinguished. one said the fire appeared to have started in the fan. the chp officer said the firefighters would disconnect the battery. when we looked at the inside of the front of the car everything was burnt and melted, the hood was buckled, front grill melted. the fire was extinguished before the rest of the car was damaged.
Reported in: CARMICHAEL CA || Crash: N || VIN #: 2D4RN5D19AR
SERVICE BRAKES
vehicle full loaded with family of 5 and at highway speed began to shutter violently when braking in traffic. this was not the activation of abs. stability and control seemed at risk as well as braking power. general style of driving is to coast a great deal for greater gas mileage so this event may mirror similar events related to failed, inadequate, or deteriorated brakes at lower mileages. authorized dealer indicated the brakes were fine but they will continue to vibrate/shudder due to "rust" and "pitting". dealer's experience when test driving was with only one person, the driver, in the vehicle. when there is only one driver the shuddering is tolerable rather than fully loaded where control and stability become a significant concern. dealer indicated that if i did not like the shuddering of the vehicle, they would happily replace the brake rotors and the pads. in the interest of safety for my family, i chose to replace the brake rotors and pads. this is the earliest i have ever replaced brakes on a new vehicle. i wanted to share this information since it falls into place with similar information being shared to help others in evaluating whether or not to purchase this vehicle. this experience will be something to consider in my future vehicle purchases. the new brakes work very well without any shudder/shaking/vibration. i am hopeful the new brakes will last more miles than the original set.
Reported in: BANGOR ME || Crash: N || VIN #: 2D4RN5D1XAR
STEERING
vehicle was sold to customer without recall nhtsa 11v-139 being installed in nov 2011. customer never notified; however, the vehicle had a window switch failure in feb 2012 at about 60k miles at which time the dealer used l25 instead of a complete win module replacement. custumer was not told of the replacement and it was not reported to carfax or other entities. may 13, 2013 after a distance trip, custumer parked the vehicle for 2 minutes. when attempting restart the vehicle had power but would not start and shifter was locked. diagnosis shows full failure of the win module. the l25 recommended partial replacement did not prevent failure. even though no accident occurred, customer was travelling from md to va and shutdown could have occurred on highway 301 or i95. upon confronting the dealer, dealer stated that they do not have to disclose the recall or have to perform the work even though the dealer service instructions on july 2011 stated that the dealer must complete the recall before retail delivery. consequently, this vehicle was one of the ones that needed a full replacement and not a partial.
Reported in: MCKENNEY VA || Crash: N || VIN #: 2D4RN5D12AR
ELECTRICAL SYSTEM
vehicle was sold to customer without recall nhtsa 11v-139 being installed in nov 2011. customer never notified; however, the vehicle had a window switch failure in feb 2012 at about 60k miles at which time the dealer used l25 instead of a complete win module replacement. custumer was not told of the replacement and it was not reported to carfax or other entities. may 13, 2013 after a distance trip, custumer parked the vehicle for 2 minutes. when attempting restart the vehicle had power but would not start and shifter was locked. diagnosis shows full failure of the win module. the l25 recommended partial replacement did not prevent failure. even though no accident occurred, customer was travelling from md to va and shutdown could have occurred on highway 301 or i95. upon confronting the dealer, dealer stated that they do not have to disclose the recall or have to perform the work even though the dealer service instructions on july 2011 stated that the dealer must complete the recall before retail delivery. consequently, this vehicle was one of the ones that needed a full replacement and not a partial.
Reported in: MCKENNEY VA || Crash: N || VIN #: 2D4RN5D12AR
ELECTRONIC STABILITY CONTROL
vehicle was sold to customer without recall nhtsa 11v-139 being installed in nov 2011. customer never notified; however, the vehicle had a window switch failure in feb 2012 at about 60k miles at which time the dealer used l25 instead of a complete win module replacement. custumer was not told of the replacement and it was not reported to carfax or other entities. may 13, 2013 after a distance trip, custumer parked the vehicle for 2 minutes. when attempting restart the vehicle had power but would not start and shifter was locked. diagnosis shows full failure of the win module. the l25 recommended partial replacement did not prevent failure. even though no accident occurred, customer was travelling from md to va and shutdown could have occurred on highway 301 or i95. upon confronting the dealer, dealer stated that they do not have to disclose the recall or have to perform the work even though the dealer service instructions on july 2011 stated that the dealer must complete the recall before retail delivery. consequently, this vehicle was one of the ones that needed a full replacement and not a partial.
Reported in: MCKENNEY VA || Crash: N || VIN #: 2D4RN5D12AR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
vehicle was sold to customer without recall nhtsa 11v-139 being installed in nov 2011. customer never notified; however, the vehicle had a window switch failure in feb 2012 at about 60k miles at which time the dealer used l25 instead of a complete win module replacement. custumer was not told of the replacement and it was not reported to carfax or other entities. may 13, 2013 after a distance trip, custumer parked the vehicle for 2 minutes. when attempting restart the vehicle had power but would not start and shifter was locked. diagnosis shows full failure of the win module. the l25 recommended partial replacement did not prevent failure. even though no accident occurred, customer was travelling from md to va and shutdown could have occurred on highway 301 or i95. upon confronting the dealer, dealer stated that they do not have to disclose the recall or have to perform the work even though the dealer service instructions on july 2011 stated that the dealer must complete the recall before retail delivery. consequently, this vehicle was one of the ones that needed a full replacement and not a partial.
Reported in: MCKENNEY VA || Crash: N || VIN #: 2D4RN5D12AR
STRUCTURE:BODY
i was pulling into a parking spot at sam's club in woodbury, mn. as i was pulling in, my van rapidly accelerated and hit the car parked across from me head on. it felt as if i was riding a bumper car and i was whipped around a corner. my vehicle suffered damages at approximately $2600--so it wasn't just a simple bump. i am reasonably certain that this was not user error on my part. the brakes were repaired approximately 2 weeks before the accident.
Reported in: WOODBURY MN || Crash: Y || VIN #: 2D4RNDX1AR1
FUEL/PROPULSION SYSTEM
i was pulling into a parking spot at sam's club in woodbury, mn. as i was pulling in, my van rapidly accelerated and hit the car parked across from me head on. it felt as if i was riding a bumper car and i was whipped around a corner. my vehicle suffered damages at approximately $2600--so it wasn't just a simple bump. i am reasonably certain that this was not user error on my part. the brakes were repaired approximately 2 weeks before the accident.
Reported in: WOODBURY MN || Crash: Y || VIN #: 2D4RNDX1AR1
VEHICLE SPEED CONTROL
i was pulling into a parking spot at sam's club in woodbury, mn. as i was pulling in, my van rapidly accelerated and hit the car parked across from me head on. it felt as if i was riding a bumper car and i was whipped around a corner. my vehicle suffered damages at approximately $2600--so it wasn't just a simple bump. i am reasonably certain that this was not user error on my part. the brakes were repaired approximately 2 weeks before the accident.
Reported in: WOODBURY MN || Crash: Y || VIN #: 2D4RNDX1AR1
SERVICE BRAKES
the brake rotors warp every 20,000 miles or so, so bad that the steering wheel shakes. this has happened on both my 2008 and my 2010 caravan. dodge has known about this problem for years and has refused to address it other than to give a discount only if you ask for it. getting them fixed at the dealer is a pain cause they take the van for at least a day some times two. also the wheel bearings on the 2008 did not last very long at all first set was replaced under warranty(37,000 miles) second set(68,000miles) was not. i have not had the wheel bearing issue on the 2010. the wheel bearings are sealed so it has nothing to do with the warped rotor issue.
Reported in: MARSHALL MI || Crash: N || VIN #:
STEERING
the brake rotors warp every 20,000 miles or so, so bad that the steering wheel shakes. this has happened on both my 2008 and my 2010 caravan. dodge has known about this problem for years and has refused to address it other than to give a discount only if you ask for it. getting them fixed at the dealer is a pain cause they take the van for at least a day some times two. also the wheel bearings on the 2008 did not last very long at all first set was replaced under warranty(37,000 miles) second set(68,000miles) was not. i have not had the wheel bearing issue on the 2010. the wheel bearings are sealed so it has nothing to do with the warped rotor issue.
Reported in: MARSHALL MI || Crash: N || VIN #:
STEERING
power steering fluid leak from the crimped end of the power-steering pressure hose.
Reported in: APO AE || Crash: N || VIN #: 2D4RN5D17AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 20 mph, the vehicle stalled. the failure recurred three times. the vehicle was taken to the dealer for diagnosis. the technician stated that the vehicle was included in nhtsa campaign number: 11v139000 (electrical system). the vehicle was service per the recall however, the failure continued. the win module was replaced a second time but to no avail. the technician was unable to diagnose the failure. the manufacturer was made aware of the problem. the vehicle was not further repaired. the approximate failure mileage was 32,000.
Reported in: JACKSONVILLE BEACH FL || Crash: N || VIN #: 2D4RN4DE4AR
SUSPENSION
2010 dodge grand caravan with one passenger (driver) was hit by a driver running a red light at ~ 50mph. the collision occured at the front right (passenger) side of the grand caravan. the collision was severe and the van was totaled out as a result of this accident. although the accident was a side impact none of the side airbags deployed, only the front air bags deployed. the driver of the van suffered head injuries due to contact with the side window of the van during the crash.
Reported in: YPSILANTI MI || Crash: Y || VIN #: 2D4RN3D12AR
STEERING
2010 dodge grand caravan with one passenger (driver) was hit by a driver running a red light at ~ 50mph. the collision occured at the front right (passenger) side of the grand caravan. the collision was severe and the van was totaled out as a result of this accident. although the accident was a side impact none of the side airbags deployed, only the front air bags deployed. the driver of the van suffered head injuries due to contact with the side window of the van during the crash.
Reported in: YPSILANTI MI || Crash: Y || VIN #: 2D4RN3D12AR
AIR BAGS
2010 dodge grand caravan with one passenger (driver) was hit by a driver running a red light at ~ 50mph. the collision occured at the front right (passenger) side of the grand caravan. the collision was severe and the van was totaled out as a result of this accident. although the accident was a side impact none of the side airbags deployed, only the front air bags deployed. the driver of the van suffered head injuries due to contact with the side window of the van during the crash.
Reported in: YPSILANTI MI || Crash: Y || VIN #: 2D4RN3D12AR
SERVICE BRAKES
tl* the contact owns a 2010 dodge grand caravan. the contact stated that when the brake pedal was depressed, the brakes pulsated and made a grinding noise. the vehicle was taken to the mechanic where it was found that the rotors and brakes wore prematurely due to defected calipers. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure and current mileage was 51,000.
Reported in: APOLLO BEACH FL || Crash: N || VIN #: 2D4RN5D1XAR
STEERING
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the tires would become bald prematurely. the vehicle was taken to the dealer for diagnosis where the technician stated that the vehicle needed an alignment. additionally, the motor mount and the lower intake gasket was fractured, causing an oil filter housing leak in the lower intake gasket. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 13,000.
Reported in: WAKEFIELD MA || Crash: N || VIN #: 2D4RN4DE2AR
SUSPENSION
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the tires would become bald prematurely. the vehicle was taken to the dealer for diagnosis where the technician stated that the vehicle needed an alignment. additionally, the motor mount and the lower intake gasket was fractured, causing an oil filter housing leak in the lower intake gasket. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 13,000.
Reported in: WAKEFIELD MA || Crash: N || VIN #: 2D4RN4DE2AR
ENGINE
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the tires would become bald prematurely. the vehicle was taken to the dealer for diagnosis where the technician stated that the vehicle needed an alignment. additionally, the motor mount and the lower intake gasket was fractured, causing an oil filter housing leak in the lower intake gasket. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 13,000.
Reported in: WAKEFIELD MA || Crash: N || VIN #: 2D4RN4DE2AR
ELECTRICAL SYSTEM
tl- the contact owns a 2010 dodge grand caravan. the contact stated that they took the vehicle to the dealer for nhtsa recall campaign id number:11v139(electrical system) for the replacement of the win module on the vehicle. the contact stated that that repair failed and the manufacturer would not replace it a second time. the current mileage was 51,000.rl
Reported in: ELGIN IL || Crash: N || VIN #: 2D4RN5D12AR
SERVICE BRAKES
in 2012 our 2010 dodge grand caravan started shaking while driving. we took the vehicle in they agreed to fix not replace the brakes but we had to pay $100.00 deductible. we are having the same issue again august 2013. in doing some research i am finding many people are having issue with their brakes.
Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 2D4RN6DX0AR
TIRES
tl* the contact owns a 2010 dodge caravan. the contact stated while driving approximately 55 mph the tire sensor indicator warning light illuminated. the contact inspected the vehicle and noticed the front driver's side tire was flat because the aluminum tire pressure sensor was fractured due to corrosion. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 46,000.
Reported in: DUNKIRK NY || Crash: N || VIN #: 2D4RN3D16AR
WHEELS
tl* the contact owns a 2010 dodge caravan. the contact stated while driving approximately 55 mph the tire sensor indicator warning light illuminated. the contact inspected the vehicle and noticed the front driver's side tire was flat because the aluminum tire pressure sensor was fractured due to corrosion. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 46,000.
Reported in: DUNKIRK NY || Crash: N || VIN #: 2D4RN3D16AR
SERVICE BRAKES
brakes went out one month after purchase from the dealership. replacement cost $936 for which we received no help from the dealer even though we paid for extensive insurance on the vehicle. had to replace the entire brake system and just one and a half years later we are forced to do the same thing again. if the brakes cannot support the weight of the vehicle the vehicle should be recalled before fatalities are caused by a faulty brake system. we did receive a letter stating we would be reimbursed for our payment of the brake system but since we had moved and i could not locate the receipt we were not reimbursed.
Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2D4RN4DE8AR
ELECTRICAL SYSTEM
vehicle won't start. makes electronic clicking noises and lights and won't stop. battery is good. odometer reading flashes also.
Reported in: BARKSDALE AFB LA || Crash: N || VIN #: 2D4RN5D16AR
ELECTRICAL SYSTEM
the vehicle's rear a/c works only once in a while. it is only 3 years old and we are running into these problems. once in a while we are driving down the road the hole center console shuts down. lights, a/c, instrument panel shut stops but the car still runs. i have contacted the dealership about problem but the say we must pay at least $200 just to have it looked at. the car is only 3 years old and it seems we are running into one issue after another. i believe the a/c is a safety issue due to the fact it works sometimes but not always. it is something electrical but dodge wont own up to the design flaws. the same thing with the center console/ instrument panel. what happens when im going down the highway and i don't know my speed or anything.
Reported in: DYESS AFB TX || Crash: N || VIN #:
EXTERIOR LIGHTING
intermittently the headlights go out and will not come right back on. had vehicle in shop to diagnose problem and headlights worked and was unable to reproduce problem. vehicle has been back in shop on several more occasions with operator complaint of no headlights. becomes issue at night when headlights are needed and while driving they go out. *jb
Reported in: NEWBURGH NY || Crash: N || VIN #: 2D4RN4DE4AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that she attempted to start the vehicle but the key was not recognized. the vehicle was taken to the dealer where it was found that the win module needed to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the contact that the vehicle was not included in nhtsa campaign number 11v139000 (electrical switch). the failure mileage was approximately 96,000.
Reported in: PORT ST. LUCY FL || Crash: N || VIN #: 2D4RN5D11AR
ELECTRICAL SYSTEM
headlights work intermittently. they will quit working unexpectedly while driving. mechanic has been working on them for a month trying to figure out which component is causing the problem.
Reported in: RANCHO CUCAMONGA CA || Crash: N || VIN #: 2D4RN4DE4AR
VEHICLE SPEED CONTROL
was entering a parking place. right foot on top of brake. while my car was moving at idol speed-the engine rpm's speed surges causing no control in steering, brake . the surgeing over rides the brake. steering, everything.. hit parked car. you have no control in situation. had another "2010" van & same thing happened going thru garage door -2nd time almost hit building at my dentist building. dealership made deal & switched to present van. now this one has done it. chrysler has inspected van for two weeks. they found nothing wrong . case number at chrysler is #23859956. can't drive this van again. next time may injure or kill someone. found many with same trouble on internet. how do we get chrysler to notice before someone is badly hurt. they are waiting for me to pick up my van?????. don't know if i can do it. also have to fix bumper for $800.00 .
Reported in: JENISON MI || Crash: Y || VIN #: 2D4RN5014AR
POWER TRAIN
was entering a parking place. right foot on top of brake. while my car was moving at idol speed-the engine rpm's speed surges causing no control in steering, brake . the surgeing over rides the brake. steering, everything.. hit parked car. you have no control in situation. had another "2010" van & same thing happened going thru garage door -2nd time almost hit building at my dentist building. dealership made deal & switched to present van. now this one has done it. chrysler has inspected van for two weeks. they found nothing wrong . case number at chrysler is #23859956. can't drive this van again. next time may injure or kill someone. found many with same trouble on internet. how do we get chrysler to notice before someone is badly hurt. they are waiting for me to pick up my van?????. don't know if i can do it. also have to fix bumper for $800.00 .
Reported in: JENISON MI || Crash: Y || VIN #: 2D4RN5014AR
STEERING
was entering a parking place. right foot on top of brake. while my car was moving at idol speed-the engine rpm's speed surges causing no control in steering, brake . the surgeing over rides the brake. steering, everything.. hit parked car. you have no control in situation. had another "2010" van & same thing happened going thru garage door -2nd time almost hit building at my dentist building. dealership made deal & switched to present van. now this one has done it. chrysler has inspected van for two weeks. they found nothing wrong . case number at chrysler is #23859956. can't drive this van again. next time may injure or kill someone. found many with same trouble on internet. how do we get chrysler to notice before someone is badly hurt. they are waiting for me to pick up my van?????. don't know if i can do it. also have to fix bumper for $800.00 .
Reported in: JENISON MI || Crash: Y || VIN #: 2D4RN5014AR
ELECTRONIC STABILITY CONTROL
while driving on a flat road, the esc/slipper road sign comes on, car loses power, is unsteerable and stops in the middle of the road. this has happened 5 times now.
Reported in: SAMMAMISH WA || Crash: N || VIN #: 2D4RN5DX6AR
ELECTRICAL SYSTEM
i cranked my van at work and started out of the parking lot. all of the electrical system completely went out. this includes the radio, air, inside lights, all of the dash panel electronics. etc. this is the second time this has happened since i bought the vehicle on 6/19/13. i did take it to the local dealership and they stated that they would need for me to bring it up there the next time it happens and they would have to trace the problem.
Reported in: AUGUSTA GA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving 65 mph with the cruise control activated, he attempted to decelerate by engaging the brakes however, the speed continued to increase without warning. the vehicle was taken to the dealer where it was diagnosed that there was a brake and accelerator incompatibility. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 43,731.
Reported in: BAY MINETTE AL || Crash: N || VIN #: 2D4RN3D17AR
ELECTRICAL SYSTEM
van traveling at 70 mph and the horn goes off. pulled over to the side of the road, turned ignition off and on, horn still activated. had to pull two fuses for horn. 8 hours later, tried to re-install fuses, horn still activated. three days later; horn is still not in operation. numerous complaints have been made without resolve. the tipm is on back order and that is the part that needs to be replaced.
Reported in: SPRINGFIELD IL || Crash: N || VIN #: 2D4RN5DX4AR
VEHICLE SPEED CONTROL
tl* the contact owns 2010 dodge grand caravan. the contact stated that while the cruise control was set at 60 mph, the rpms increased as the vehicle independently downshifted and deactivated the cruise control assist. the failure was experienced several times. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 31,000 and the current mileage was 36,000. updated 12/4/13*cn
Reported in: OTTUMWA IA || Crash: N || VIN #: 2D4RN5DX8AR
WHEELS
the stem for the tpms had corroded through causing flat tire. warning signaled low tire pressure went to remove the plastic cap and the stem had broken in half and was only held together with 1 thread of plastic cap.
Reported in: PABLO MT || Crash: N || VIN #:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
the stem for the tpms had corroded through causing flat tire. warning signaled low tire pressure went to remove the plastic cap and the stem had broken in half and was only held together with 1 thread of plastic cap.
Reported in: PABLO MT || Crash: N || VIN #:
SUSPENSION:FRONT:WHEEL BEARING
tl* the contact owns a 2010 dodge grand caravan. the contact heard a loud humming noise in the front end while driving. the vehicle was taken to an authorized dealer for inspection who stated the front wheel bearings were worn prematurely. the vehicle was not repaired. the manufacturer advised the contact that the vin was not included in the wheel bearing extended warranty repair. the failure and current mileage was 52,976.
Reported in: HOUSTON TX || Crash: N || VIN #: 2D4RN4DE9AR
ELECTRICAL SYSTEM
in august the check engine light came on we took the van to local auto part stores to get a diagnosis but they were unable to get a reading. we then went to the local dodge dealer to have it checked only to find out their diagnostic equipment was inoperable. that weekend the van would not start so we replaced the battery thinking this was the source of the check engine light. a couple of days later the light was back on. we went back to the dealer and were told that the totally integrated power module needed to be replaced and that it will cost $790 to repair. we went online to possibly find one cheaper and we did but apparently because of the high demand for this part it is on back order. also the turn signals have had a slight malfunction for over 3 1/2 years. when you manually turn the signal off it continues to operate for another 5 seconds. i usually just. ignore this but now wonder if it has some connection to the faulty tipm.
Reported in: ALBANY GA || Crash: N || VIN #: 2D4RN4DE3AR
SERVICE BRAKES
van shakes and makes squealing noises while braking.premature wearing of brakes both front and rear. manufacturer issued a recall only for front brakes, dealership changed front brakes and rotors when vehicle had 10,000 miles appx almost one year back( around first quarter 2012). shaking of vehicle when brakes did not resolve. dealership charged and changed rear brakes and rotors. now one year later dealership is recommending changing rear brakes and rotors to eliminate the issue of van shaking while braking. its only after 7000 miles of changing both front and rear brakes and rotors.
Reported in: NEWTOWN PA || Crash: N || VIN #: 2D4RN3D13AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that whenever starting the ignition, the key would not return to the accessory position. the vehicle had been previously repaired under nhtsa campaign id 11v139000 (electrical system) in november of 2011. the remedy repair failed to correct the problem. the manufacturer was notified of the defect. the approximate failure mileage was 73,000. the vin was unavailable.
Reported in: VANCOUVER WA || Crash: N || VIN #:
ENGINE
on several occasions (5 to date) the engine has stalled while the vehicle is moving at a steady speed. each time the vehicle has been moving at less than 20mph and has been running for a relatively short period of time 5-10 min from cold start. we took the car to the dealer, but no codes were set and they couldn't find anything wrong. they say the engine is not due for maintenance for another 15,000 miles. we are extremely disappointed in this response given the seriousness of having the engine stall while the car is moving. heaven forbid it occur while on the highway.
Reported in: WESTERVILLE OH || Crash: N || VIN #: 2D4RN6DX7AR
POWER TRAIN
purchased dodge grand caravan (modified for handicapped accessibility) in september of 2011 with approx. 10,000 miles. several months after purchase the vehicle developed a potentially catastrophic fault. while accelerating onto an expressway the vehicle spontaneously accelerates to over 8000 rpms. the brakes are not sufficient to control the vehicle's speed. in order to correct the fault the driver must turn off the ignition key then shift the vehicle into neutral and drift to the side of the road. in order to reset the vehicle power train to safe operating conditions, the driver must start the vehicle with the ignition key. if the fault is sustained the driver must turn off the key before the engine over accelerates. this process must be repeated as often as necessary (several times) in order to cause the system to reset and allow for normal operation. this is not an easily repeatable fault. we have left the vehicle with the local dodge dealer for almost two weeks and the mechanics drive the vehicle to / from work (200+ miles) to try to repeat this fault. they are having little success observing this powertrain fault. chrysler case id [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HARRISBURG PA || Crash: N || VIN #: 2D4RN5D16AR
ELECTRICAL SYSTEM
2010 dodge grand caravan. consumer writes in regards to vehicle ignition key problems. *smd the consumer stated after a repair was made on the vehicle, the keys were extreme;y snug and it was difficult to turn the ignition to the on position. in late december, the first key would not start the vehicle, but would un-lock it. on january 7, 2014, the second key failed in the same way. again, the consumer had to pay hundreds of dollars to get a new key, as well as the first key, since it was defective and kept opening the rear door on its own. *jb
Reported in: FLORISSANT MO || Crash: N || VIN #:
SERVICE BRAKES
driving through a school zone to take my daughter to school. the engine just stopped with no warning. this caused me to loose power steering and brakes. this happened on 6 subsequent occasions in different areas and at different speeds between november 2013 and march 2014 the most recent was march 11, 2014.
Reported in: BURNSVILLE MN || Crash: N || VIN #: 2D4RN6DX8AR
ENGINE
driving through a school zone to take my daughter to school. the engine just stopped with no warning. this caused me to loose power steering and brakes. this happened on 6 subsequent occasions in different areas and at different speeds between november 2013 and march 2014 the most recent was march 11, 2014.
Reported in: BURNSVILLE MN || Crash: N || VIN #: 2D4RN6DX8AR
STEERING
driving through a school zone to take my daughter to school. the engine just stopped with no warning. this caused me to loose power steering and brakes. this happened on 6 subsequent occasions in different areas and at different speeds between november 2013 and march 2014 the most recent was march 11, 2014.
Reported in: BURNSVILLE MN || Crash: N || VIN #: 2D4RN6DX8AR
ENGINE
please look into the 2010 dodge grand caravans shutting off just like the gm models. my van shuts off with loss of power steering and brakes at least once a week. the dealer always tells me there is no error code. several complaints out there, why is nothing being done? i do not want to die in my van! i have 3 children.
Reported in: QUARRYVILLE PA || Crash: N || VIN #: 2D4RN6DX6AR
ELECTRICAL SYSTEM
car would not start at grocery store, had towed and was told ignition module bad. parts ordered saturday afternoon and called back on monday and told price would be double estimate. auto body shop contacted dealer and was told know problem with the wind module/ignition and no longer made that lower price part. now have to buy another module and 2 new remotes since old ones will no longer work with this module. contacted chrysler/dodge and they said yes there were recalls on this item but not listed on my car/vin #. asked why not and said had not reached my car, said need to file so it would help to include more cars. now i have to put out over 700 to repair this know problem. please help to get this fixed.
Reported in: LEANDER TX || Crash: N || VIN #: 2D4RN5D13AR
POWER TRAIN
bought vehicle used from a dodge dealership in 2012, after several months engine shut off while driving on highway and then spontaneously restarted. this happened maybe once a month but then became more frequent until it is now almost a daily occurrence. when this occurs sometimes car will restart if you slightly turn the key towards start quick enough, otherwise you have to shift into neutral to have some control and then turn the key to restart (not fun or safe in traffic at highway speeds). this can happen while sitting in the driveway before moving or at any speed, bumpy roads especially bad. once we realized what the problem was with the ignition switch/key i did some research and found the recall 11v-139 and determined that our van was built during the recall manufacture dates. called dodge 3 times, first two calls was told recall did not exist. on the 3rd call was told it did exist but my vin was not included in recall. i asked to at least have the ignition scanned with the witech scan tool (as described in the instructions in the l25 recall notice sent to dealers) dealer to determine if it was a marquardt, siemens or continental win module. i was told i could do this at my expense but even if the results showed it was a recalled ignition it would not be covered since my vin was not in the recall. this situation is extremely dangerous and if it has not caused any deaths yet as with the current gm ignition problem it will. something needs to be done. p.s. vehicle also has the transmission bearing noise problem and the leaky/noisy power steering problems that dodge has described in service bulletins but has also not recalled.
Reported in: MAYSVILLE MO || Crash: N || VIN #:
ELECTRICAL SYSTEM
bought vehicle used from a dodge dealership in 2012, after several months engine shut off while driving on highway and then spontaneously restarted. this happened maybe once a month but then became more frequent until it is now almost a daily occurrence. when this occurs sometimes car will restart if you slightly turn the key towards start quick enough, otherwise you have to shift into neutral to have some control and then turn the key to restart (not fun or safe in traffic at highway speeds). this can happen while sitting in the driveway before moving or at any speed, bumpy roads especially bad. once we realized what the problem was with the ignition switch/key i did some research and found the recall 11v-139 and determined that our van was built during the recall manufacture dates. called dodge 3 times, first two calls was told recall did not exist. on the 3rd call was told it did exist but my vin was not included in recall. i asked to at least have the ignition scanned with the witech scan tool (as described in the instructions in the l25 recall notice sent to dealers) dealer to determine if it was a marquardt, siemens or continental win module. i was told i could do this at my expense but even if the results showed it was a recalled ignition it would not be covered since my vin was not in the recall. this situation is extremely dangerous and if it has not caused any deaths yet as with the current gm ignition problem it will. something needs to be done. p.s. vehicle also has the transmission bearing noise problem and the leaky/noisy power steering problems that dodge has described in service bulletins but has also not recalled.
Reported in: MAYSVILLE MO || Crash: N || VIN #:
STEERING
bought vehicle used from a dodge dealership in 2012, after several months engine shut off while driving on highway and then spontaneously restarted. this happened maybe once a month but then became more frequent until it is now almost a daily occurrence. when this occurs sometimes car will restart if you slightly turn the key towards start quick enough, otherwise you have to shift into neutral to have some control and then turn the key to restart (not fun or safe in traffic at highway speeds). this can happen while sitting in the driveway before moving or at any speed, bumpy roads especially bad. once we realized what the problem was with the ignition switch/key i did some research and found the recall 11v-139 and determined that our van was built during the recall manufacture dates. called dodge 3 times, first two calls was told recall did not exist. on the 3rd call was told it did exist but my vin was not included in recall. i asked to at least have the ignition scanned with the witech scan tool (as described in the instructions in the l25 recall notice sent to dealers) dealer to determine if it was a marquardt, siemens or continental win module. i was told i could do this at my expense but even if the results showed it was a recalled ignition it would not be covered since my vin was not in the recall. this situation is extremely dangerous and if it has not caused any deaths yet as with the current gm ignition problem it will. something needs to be done. p.s. vehicle also has the transmission bearing noise problem and the leaky/noisy power steering problems that dodge has described in service bulletins but has also not recalled.
Reported in: MAYSVILLE MO || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact was included in nhtsa campaign id number:11v139000 (electrical system) and the recall repair was performed; however, the failure recurred multiple times. the vehicle stalled without warning on multiple occasions. the ignition was touched while driving and the vehicle stalled without warning twice. the instrument panel warning lights and gauges randomly short circuit without warning. the contact was able to be restart the vehicle on multiple occasions after the second attempt in park. the vehicle was not taken to an authorized dealer for inspection. the vehicle was not repaired. the manufacturer was notified of the failure on multiple occasions and did not provide a remedy. the approximate failure mileage was 84000. updated 05/12/14 ma
Reported in: PERKASIE PA || Crash: N || VIN #: 2D4RN4DE0AR
ENGINE
the van will turn off riding down the road. i has reported this several times to the dealership and to nhtsa. does my wife have to crash to get some ones help? the dealership said to just wiggle the key when the car shuts off. this has been happening since i bought the van.
Reported in: BLYTHEWOOD SC || Crash: N || VIN #:
ELECTRICAL SYSTEM
the van will turn off riding down the road. i has reported this several times to the dealership and to nhtsa. does my wife have to crash to get some ones help? the dealership said to just wiggle the key when the car shuts off. this has been happening since i bought the van.
Reported in: BLYTHEWOOD SC || Crash: N || VIN #:
SERVICE BRAKES
the ignition moved itself from start to accessory, shutting of the engine, disabling the power steering and brakes. luckily i was already coming to a stop otherwise my lack of power steering and power brakes would have caused me to crash by the time i realized what had happened.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 2D4RN6DX2AR
STEERING
the ignition moved itself from start to accessory, shutting of the engine, disabling the power steering and brakes. luckily i was already coming to a stop otherwise my lack of power steering and power brakes would have caused me to crash by the time i realized what had happened.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 2D4RN6DX2AR
ENGINE
the ignition moved itself from start to accessory, shutting of the engine, disabling the power steering and brakes. luckily i was already coming to a stop otherwise my lack of power steering and power brakes would have caused me to crash by the time i realized what had happened.
Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 2D4RN6DX2AR
STEERING
i was driving down the road and i noticed that my steering was tight. when i looked down, my rpm's were on 0, my car had shut off and the traction control light came on. i pulled over to the side of the road, put car in park and it started right up. this happened again a few weeks after that, going the same speed. brakes & steering gave out, was able to coast to side of road, put car in park and it started right up. on march 28th i was driving into work, going approx. 45-50 mph, noticed that my steering got tight, car had shut off again. thankfully i was in the outside lane so i could pull over. car started right up. it happened a 4th time on april 2, 2014. this time i felt the steering wheel getting tight, i put car in neutral and it started right up. every time this happens my car shuts off first and then there is a 1-2 second delay before the traction control steering light comes on. my car is at the dealership right now, waiting to hear. i checked on the ignition recall for the 2010 grand caravans and i was told that my vin# does not fall into the recall dates. this is very dangerous for myself, my family and others on the road. i am afraid to drive my car!!
Reported in: MECHANICVILLE NY || Crash: N || VIN #: 2D4RN6DX0AR
SERVICE BRAKES
i was driving down the road and i noticed that my steering was tight. when i looked down, my rpm's were on 0, my car had shut off and the traction control light came on. i pulled over to the side of the road, put car in park and it started right up. this happened again a few weeks after that, going the same speed. brakes & steering gave out, was able to coast to side of road, put car in park and it started right up. on march 28th i was driving into work, going approx. 45-50 mph, noticed that my steering got tight, car had shut off again. thankfully i was in the outside lane so i could pull over. car started right up. it happened a 4th time on april 2, 2014. this time i felt the steering wheel getting tight, i put car in neutral and it started right up. every time this happens my car shuts off first and then there is a 1-2 second delay before the traction control steering light comes on. my car is at the dealership right now, waiting to hear. i checked on the ignition recall for the 2010 grand caravans and i was told that my vin# does not fall into the recall dates. this is very dangerous for myself, my family and others on the road. i am afraid to drive my car!!
Reported in: MECHANICVILLE NY || Crash: N || VIN #: 2D4RN6DX0AR
ENGINE
i was driving down the road and i noticed that my steering was tight. when i looked down, my rpm's were on 0, my car had shut off and the traction control light came on. i pulled over to the side of the road, put car in park and it started right up. this happened again a few weeks after that, going the same speed. brakes & steering gave out, was able to coast to side of road, put car in park and it started right up. on march 28th i was driving into work, going approx. 45-50 mph, noticed that my steering got tight, car had shut off again. thankfully i was in the outside lane so i could pull over. car started right up. it happened a 4th time on april 2, 2014. this time i felt the steering wheel getting tight, i put car in neutral and it started right up. every time this happens my car shuts off first and then there is a 1-2 second delay before the traction control steering light comes on. my car is at the dealership right now, waiting to hear. i checked on the ignition recall for the 2010 grand caravans and i was told that my vin# does not fall into the recall dates. this is very dangerous for myself, my family and others on the road. i am afraid to drive my car!!
Reported in: MECHANICVILLE NY || Crash: N || VIN #: 2D4RN6DX0AR
UNKNOWN OR OTHER
as i was buckling my daughter into her booster seat the passenger side sliding door started to close. i had to try and keep the door from closing on me. my left shoulder and arm are sore. it scared my daughter to death. i was able to stop the door from closing. it got stuck in that position and was making a sound as if was trying to move and then it went back into the open position. i contacted dodge because i thought the doors are supposed to have sensors. if that was my child they would not have been able to keep the door from closing. they responded by telling me to bring it into a dealership for service because there is no recall.
Reported in: OCEANSIDE NY || Crash: N || VIN #:
UNKNOWN OR OTHER
vehicle intermittently shuts off while driving resulting in the loss of hydraulic systems (power steering, brakes, etc.) once restarted the vehicle will perform within normal specifications. no code is generated by the on-board computer regarding the malfunction.
Reported in: BLUFFTON OH || Crash: N || VIN #: 2D4RN6DX9AR
ELECTRICAL SYSTEM
must turn ingnition/module 3-5 times before contact is made to start vehicle. problem is persistent, on rare occasion it will start on first attempt.
Reported in: AJAX, ONARRIO, CANADA FL || Crash: N || VIN #: 2D4RN4DEXAR
ENGINE
with 4000 miles since last oil change, the oil light came on while driving down the road. put 2 quarts of 5w20 oil in the engine and it was still below the add line on the dipstick. dealer stated that they don't know what is causing it and they would charge me $50 just to see what is wrong and to see if the warranty covers it.
Reported in: MILLVILLE PA || Crash: N || VIN #: 2D4RN5D14AR
VEHICLE SPEED CONTROL
tl* the contact owns a 2010 dodge caravan. the contact stated that while driving approximately 35 mph, the vehicle failed to accelerate. the electronic throttle control and electronic stability control warning indicators remained illuminated. the vehicle was being towed to an authorized dealer for diagnosis. the manufacturer was not notified of the problem. the approximate failure mileage was 85,700.
Reported in: LEXINGTON KY || Crash: N || VIN #: 2D4RN5D12AR
WHEELS
tl- the contact owns a 2010 dodge caravan. the contact stated while driving approximately 25 mph, the valve stem broke causing an instant flat tire. the failure occurred on several separate occasions. the vehicle was taken to a dealer where the failure was unable to be diagnosed. the manufacture was made aware of the failure. the failure mileage and current mileage was 76,000. ml
Reported in: GLENDSFALLS NY || Crash: N || VIN #: 1D8HN44EX9B
ELECTRICAL SYSTEM
2010 dodge grand caravan did not start. this has been an intermittent problem. it has been happening for approximately 1 year. turn the key and all of the accessories work but starter clicks but will not turn the motor over. took vehicle to the dealer on 4/30/2014 and was told the starter was bad and was replaced. drove the vehicle to school that day to pick up child and vehicle did not start. after several tries it started. drove to work later in the day, shut the vehicle down and tried to restart it and it would not start. battery has been tested and is good. all signs point to a faulty win. after reading recalls about win wireless interface node modules, i, like several other people, have found that my vehicle does not fall under this recall, missing it by 3 months. vehicle has been brought back to the dealer to try to get the vehicle to duplicate the problem. contacted chrysler/dodge's 1 800 number and was told the complaint was going to be escalated to the next level because i have called them before about this issue. i now fear that it will shut down when i'm travelling or will not start when i need it to and be left stranded.
Reported in: CLAY NY || Crash: N || VIN #: 2D4RN5D16AR
EXTERIOR LIGHTING
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the turn signals and windshield wipers would suddenly fail. the vehicle was taken to the dealer, who was unable to diagnose the defect. the manufacturer was not notified of the failure. the failure mileage was 42,000.
Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2D4RN5D18AR
VISIBILITY/WIPER
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the turn signals and windshield wipers would suddenly fail. the vehicle was taken to the dealer, who was unable to diagnose the defect. the manufacturer was not notified of the failure. the failure mileage was 42,000.
Reported in: SAN ANTONIO TX || Crash: N || VIN #: 2D4RN5D18AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that he removed the key from the ignition but the engine continued running. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 34,500. updated 6/27/14*cn
Reported in: SUNRISE FL || Crash: N || VIN #: 2D4RN4DE2AR
AIR BAGS
my husband was driving our family home and some one lost control of their vehicle and our caravan hit them head on. the whole front of van was affected and it was deemed a total loss. none of airbags deployed and the passenger rear bucket seat belt failed and my 5 year-old's carseat flew into the passenger seat and console. his neck and leg were injured and he was taken to local er by ambulance. i was the passenger and my neck has been severely injured. i feel if the airbags deployed my neck may not be as bad. i was horrified when i saw my sons carseat not in the seat. this van obviously has safety issues.
Reported in: WARSAW IL || Crash: Y || VIN #:
SEAT BELTS
my husband was driving our family home and some one lost control of their vehicle and our caravan hit them head on. the whole front of van was affected and it was deemed a total loss. none of airbags deployed and the passenger rear bucket seat belt failed and my 5 year-old's carseat flew into the passenger seat and console. his neck and leg were injured and he was taken to local er by ambulance. i was the passenger and my neck has been severely injured. i feel if the airbags deployed my neck may not be as bad. i was horrified when i saw my sons carseat not in the seat. this van obviously has safety issues.
Reported in: WARSAW IL || Crash: Y || VIN #:
SERVICE BRAKES
when brakes are applied, it sounds as if metal is rubbing against metal. brake pads are brand new and rotors are in excellent condition. have had the vehicle looked at and have also talked to others to find out the calipers are bad and this is a common problem. even when replaced, the same thing begins to happen shortly afterwards
Reported in: COAL HILL AR || Crash: N || VIN #: 2D4RN4DE0AR
SERVICE BRAKES
shuddering while driving and loud noise coming from front of van while stopping. made it home and husband inspected the brakes to find that pins were missing from the calipers! pins should not just fall out of calipers. so many others have posted issues with brakes from this make/model of car, yet no recalls. why??
Reported in: BALTIMORE MD || Crash: N || VIN #:
WHEELS
driving on local road, in chicago when i discover a tire is flat. i notice that the valve is badly corroded and that the nut that should be holding it in place is missing. while changing the tire the valve stem (tpms unit) falls into tire. the sudden flat was caused by corrosion of the tpms unit which caused it to be loose and tire pressure to drop. research has shown this to be a common problem, existing for many years, that both dodge and its assistant, the nhtsa, are ignoring.
Reported in: CHICAGO IL || Crash: N || VIN #: 2D4RN4DE2-A
WHEELS
i have three toms sensors nuts corrode and fall off my vehicle. i have paid out hundreds and have been lucky to not be going down a highway when it happens. can't believe something has not been done thru dodge to fix this issue.
Reported in: FULTON NY || Crash: N || VIN #:
ENGINE
original owner of the vehicle, recall for faulty ignition switch was applied in 2011. this is actually a report of 3 incidents, (#3 the most dangerous) the engine of the vehicle suddenly shuts off while driving. it is instant and silent, with no pre-warning like one would normally experience in a classic engine stall. vehicle was taken directly to the dealership where they said that they could not reproduce the problem and that there were no codes. they suggested that i keep driving it to see if it happens again! they also suggested (an educated guess) that i change the egr valve. here are descriptions of the 3 events - the last one was the most dangerous and scary: .#1 dec 31, 2013. outdoor temp below 32 degrees. car shut off while pulling out from a stop sign, about 2-3 blocks after being started. car was not rough idling, or showing any other signs of a problem. it just seemed like someone reached over and turned the key to "acc" because the blowers and radio were still on, but the engine, power steering and power brakes were gone. the car started right back up. #2 march 1, 2014. outdoor temp about 32 degrees, similar situation, pulling out after a light turned green, turning right and the car just shut off again. again i would call it a cold engine, as this happened within 5 minutes of starting the car. also no sign of a problem with the engine. it started right back up. #3 may 23, 2014. outdoor temp about 50 degrees. had driven about 1 mile, (engine still cold), and was at the speed limit of 35-40mph and starting to turn with the curve in the road (a very modest curve)when the car just shut off and started wanting to go straight (no power steering) veering towards the oncoming lane. once again, the engine started right up and was acting normal before and after the stall/shut down.
Reported in: NAPERVILLE IL || Crash: N || VIN #: 2D4RN5DX0AR
WHEELS
car was in the shop for brake work. mechanic informed me of cracks, splitting and corrosion of the collar that holds the valve stem and sensor in place on both rear wheels. both valve assemblies were replaced. approximately one year ago i had the drivers side front wheel vale assembly fail while i was on the road. the warning light came on and within seconds the tire was flat. upon inspection it was found that the collar had failed ! the valve assemblies appear to be made of aluminum and are prone to corrosion. this is a very dangerous situation ! the replacement assemblies appear to be made of the same materials. this means they are prone to failure as well. very unsafe!
Reported in: NORTH KINGSVILLE OH || Crash: N || VIN #: 2D4RN4DE6AR
UNKNOWN OR OTHER
we bought our 2010 dodge grand caravan new in april of 2010. shortly after we bought it, i drove over a speed bump and the van engine shut off. this turned off the radio, power steering...everything electrical. i wrote it off to going over a speed bump too quickly. a few weeks later, the van shut down as i was driving about 40 mph down the road. i took it to the dealer and they said my key chain was too heavy. this made sense, so i removed keys. the problem still continued. to date, the van has shut down over 30 times and has been involved in one accident due to this issue. it has shut down while turning left into traffic, driving 60 mph down the expressway in the rain, driving slowly in a subdivision. there is no rhyme or reason as to when or why it shuts down. this is an unpredictable problem. countless sensors have been replaced. chrysler has sent the van to three different dealers to fix the problem. when the van shuts down, the engine turns off, the radio, heat/ac, power steering...everything shuts off. if i put the van in neutral and turn the key, the van will typically turn back on. on three occasions the van did not turn back on so i had to manipulate the van over to the side of the road (which is very difficult without power steering), put it in park, then restart it. dodge is well aware of this problem, but they refuse to take the van back. they have attempted to fix the problem over a dozen times, with no luck. they told me that if i trade the van in, they will "fix it" and resell it. however they can not fix it for me, so how will they fix it for someone else? i am scared that my son who is 15 is now learning to drive and he is learning on this van. please take these vans off the road!!!
Reported in: CUMMING GA || Crash: N || VIN #:
ENGINE
we bought our 2010 dodge grand caravan new in april of 2010. shortly after we bought it, i drove over a speed bump and the van engine shut off. this turned off the radio, power steering...everything electrical. i wrote it off to going over a speed bump too quickly. a few weeks later, the van shut down as i was driving about 40 mph down the road. i took it to the dealer and they said my key chain was too heavy. this made sense, so i removed keys. the problem still continued. to date, the van has shut down over 30 times and has been involved in one accident due to this issue. it has shut down while turning left into traffic, driving 60 mph down the expressway in the rain, driving slowly in a subdivision. there is no rhyme or reason as to when or why it shuts down. this is an unpredictable problem. countless sensors have been replaced. chrysler has sent the van to three different dealers to fix the problem. when the van shuts down, the engine turns off, the radio, heat/ac, power steering...everything shuts off. if i put the van in neutral and turn the key, the van will typically turn back on. on three occasions the van did not turn back on so i had to manipulate the van over to the side of the road (which is very difficult without power steering), put it in park, then restart it. dodge is well aware of this problem, but they refuse to take the van back. they have attempted to fix the problem over a dozen times, with no luck. they told me that if i trade the van in, they will "fix it" and resell it. however they can not fix it for me, so how will they fix it for someone else? i am scared that my son who is 15 is now learning to drive and he is learning on this van. please take these vans off the road!!!
Reported in: CUMMING GA || Crash: N || VIN #:
ELECTRICAL SYSTEM
we bought our 2010 dodge grand caravan new in april of 2010. shortly after we bought it, i drove over a speed bump and the van engine shut off. this turned off the radio, power steering...everything electrical. i wrote it off to going over a speed bump too quickly. a few weeks later, the van shut down as i was driving about 40 mph down the road. i took it to the dealer and they said my key chain was too heavy. this made sense, so i removed keys. the problem still continued. to date, the van has shut down over 30 times and has been involved in one accident due to this issue. it has shut down while turning left into traffic, driving 60 mph down the expressway in the rain, driving slowly in a subdivision. there is no rhyme or reason as to when or why it shuts down. this is an unpredictable problem. countless sensors have been replaced. chrysler has sent the van to three different dealers to fix the problem. when the van shuts down, the engine turns off, the radio, heat/ac, power steering...everything shuts off. if i put the van in neutral and turn the key, the van will typically turn back on. on three occasions the van did not turn back on so i had to manipulate the van over to the side of the road (which is very difficult without power steering), put it in park, then restart it. dodge is well aware of this problem, but they refuse to take the van back. they have attempted to fix the problem over a dozen times, with no luck. they told me that if i trade the van in, they will "fix it" and resell it. however they can not fix it for me, so how will they fix it for someone else? i am scared that my son who is 15 is now learning to drive and he is learning on this van. please take these vans off the road!!!
Reported in: CUMMING GA || Crash: N || VIN #:
ELECTRICAL SYSTEM
after placing shifting lever in park, stepping on the emergency brake i tried to remove ignition key and it would not come out. i doubled check to make sure i was placing in the off position. placed shifter lever in various postions and then back into park and the key still would not come out. sat there for about 5-10 minutes and then the key finally came out. took to dealership and they could not dulicate issue but dealership lubricated the ignition cylinder and it seemed to help. then it happened again about 6 months later and i again took to the same dodge dealer (rockwall dodge in rockwall tx 75189). they removed the ignition key and removed a spring or replaced a spring and stated this should fix it. however, over the last several months it is doing the same thing...ignition switch stuck. i am afraid someday i will not be able to turn engine off or get key out. have others had this problem?
Reported in: FATE TX || Crash: N || VIN #: 2D4RN5D16AR
POWER TRAIN
while driving the ignition switch turned off and resulted in a loss of power steering and brakes. vehicle was in heavy traffic and almost caused a multiple car pileup. this has been happening for months. dodge charged me $89 to diagnose and the result was the dealer told me to get an oil change and my radiator cap might be leaking. i contacted dodge corporate escalating to a manager with no results. my wife and kids could have been killed. i was forced to trade to vehicle which costs me lots of money loss. dodge did not care and either did the dealer. there are no other keys on the key ring to interfere.
Reported in: GREENBRIER TN || Crash: N || VIN #:
UNKNOWN OR OTHER
five separate times while driving this van the engine just shuts down and we coast to a stop. this has happened at various speeds, the last event occurred while driving on the expressway at an aprox. speed of 55-60 mph. speed of the van does not seem to matter as we have had this occur at speeds ranging from 15-60 mph. weather also does not seem to matter as the events happened in winter and summer. we have reported this problem to the dodge dealership. they kept our van for a week attempting to have the problem occur for them without success. we are fearful every time we drive this van because when the engine shuts off we lose power to the steering and brakes. this is dangerous! chrysler does not seem to have a solution to this problem. help!
Reported in: ROCHESTER NY || Crash: N || VIN #: 2D4RN4DE2AR
FUEL/PROPULSION SYSTEM
five separate times while driving this van the engine just shuts down and we coast to a stop. this has happened at various speeds, the last event occurred while driving on the expressway at an aprox. speed of 55-60 mph. speed of the van does not seem to matter as we have had this occur at speeds ranging from 15-60 mph. weather also does not seem to matter as the events happened in winter and summer. we have reported this problem to the dodge dealership. they kept our van for a week attempting to have the problem occur for them without success. we are fearful every time we drive this van because when the engine shuts off we lose power to the steering and brakes. this is dangerous! chrysler does not seem to have a solution to this problem. help!
Reported in: ROCHESTER NY || Crash: N || VIN #: 2D4RN4DE2AR
ENGINE
five separate times while driving this van the engine just shuts down and we coast to a stop. this has happened at various speeds, the last event occurred while driving on the expressway at an aprox. speed of 55-60 mph. speed of the van does not seem to matter as we have had this occur at speeds ranging from 15-60 mph. weather also does not seem to matter as the events happened in winter and summer. we have reported this problem to the dodge dealership. they kept our van for a week attempting to have the problem occur for them without success. we are fearful every time we drive this van because when the engine shuts off we lose power to the steering and brakes. this is dangerous! chrysler does not seem to have a solution to this problem. help!
Reported in: ROCHESTER NY || Crash: N || VIN #: 2D4RN4DE2AR
UNKNOWN OR OTHER
at 30,015 miles my air conditioner stopped working and blowing hot air. i have take it to the dealership, where i had bought it brand new and was told since it was over 30,000 miles it was not covered by warranty. only 15 miles over. i am a 70 year old woman on a fixed in come. you purchase a new vechile and expect things to work or last past 30,000 miles. shame on dodge and chrysler for not backing there products.
Reported in: PLAINFIELD IL || Crash: N || VIN #: 2D4RN5DX6AR
ENGINE
engine shut down while driving 60 mph down the expressway. this was the 29th occurrence. the 30 happened while i was driving over a bridge in our neighborhood two weeks later at about 20 mph.
Reported in: CUMMING GA || Crash: N || VIN #: 2D4RN4DE3AR
VEHICLE SPEED CONTROL
my parents bought a 2010 dodge caravan new, and we were on a family road trip in california this month. mileage was only at 3500 (m/l) when we left washington. it had just been serviced at the dealership before we left. used cruise control on i-5 south through washington, oregon, and california. the cruise control was fussy and inconsistent, but functional more or less. after arriving at family member's house in ca., never used cruise control while driving because of windy roads. on tuesday, june 17th, 2014 (during our trip) , i was heading east on hwy. 12, west of lodi, ca. there was a long merge lane, and i was accelerating in to traffic. i was not using cruise control. as i pulled on to the highway, the accelerator pedal went out from under my foot and stuck to the floor. i put both feet on the brake, and the engine was roaring, red-lined. i remembered hearing on the news to put the vehicle in neutral, which i did. the brakes worked, and i pulled over on the shoulder of the highway. the motor was still revving, so i then turned off the engine. after several minutes of conversation with family (and prayers of thanks!!!), we continued on our way. on thursday, june 19th, i took the van to a dodge dealer in folsom, ca. to have the vehicle diagnosed. mileage was at 4308 in folsom, so vehicle was basically new, but off warranty. the only thing they found was a transmission code for overheating 6 starts ago. they said everything checked out fine. i have checked a few websites, and we are not the first people to experience this accelerator problem. i am so thankful that my 80 year old mom was not driving the vehicle when this happened, or there could have been catastrophic results. i really hope chrysler takes this seriously and finds a solution for this, before people die from this kind of incident.scary.
Reported in: MONTESANO WA || Crash: N || VIN #: 2D4RN5DX9AR
ELECTRICAL SYSTEM:IGNITION
tl* the contact owns a 2010 dodge caravan. the contact stated that while in park, the vehicle failed to turn off with the key in the ignition. the vehicle was included in recall nhtsa campaign number: 11v139000 (electrical system). the vehicle was taken to a dealer where they performed the recall repairs but the failure recurred. the manufacturer was made aware of the failure. the failure and current mileage was 62,000.
Reported in: WHITEHALL WI || Crash: N || VIN #: 2D4RN5DX6AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge caravan. the contact stated that while in park, the vehicle failed to turn off with the key in the ignition. the vehicle was included in recall nhtsa campaign number: 11v139000 (electrical system). the vehicle was taken to a dealer where they performed the recall repairs but the failure recurred. the manufacturer was made aware of the failure. the failure and current mileage was 62,000.
Reported in: WHITEHALL WI || Crash: N || VIN #: 2D4RN5DX6AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled on several occasions and the traction control warning indicator illuminated. the vehicle was taken to an authorized dealer and an independent mechanic, but the failure could not be duplicated. the manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number: 11v139000 (electrical system). the approximate failure mileage was 74,000.
Reported in: CHARLES CITY IA || Crash: N || VIN #: 2D4RN5DX5AR
ELECTRICAL SYSTEM
window vent and lock switch started smoking and start a fire on driver side door door panel is also melted dodge refusing to fix under the recall for the vent switch
Reported in: GRANITE CITY IL || Crash: N || VIN #: 2D4RN4DE9AR
FUEL/PROPULSION SYSTEM
i live in troy michigan and on a trip to go pick up my teenage daughter driving.on m-59 my car started expelling coolant in the form.of steam from underneath the hood and inside the vehicle. i immediate stopped at the closest automotive store.less.than a mile from where it started the incident. it was discovered by the mechanic at bell tire that the steel intercooler lines that run to the interior heater had ruptured. i contacted chrysler as steel tube should not fail unless some manufacture issue was overlooked. as a senior systems engineer mean time before failure on a component like this should have never happened at the low mileage on the vehicle. i followed up to find.out cost to repair and the sales rep also let me know that a second grand caravan 2008 model had just come.in with the same failure. this is absolutely chrysler failure to engineer this correctly and i would.lile to see this resolved before greater damage is done.
Reported in: TROY MI || Crash: N || VIN #: 2D4RN3D16AR
POWER TRAIN
i live in troy michigan and on a trip to go pick up my teenage daughter driving.on m-59 my car started expelling coolant in the form.of steam from underneath the hood and inside the vehicle. i immediate stopped at the closest automotive store.less.than a mile from where it started the incident. it was discovered by the mechanic at bell tire that the steel intercooler lines that run to the interior heater had ruptured. i contacted chrysler as steel tube should not fail unless some manufacture issue was overlooked. as a senior systems engineer mean time before failure on a component like this should have never happened at the low mileage on the vehicle. i followed up to find.out cost to repair and the sales rep also let me know that a second grand caravan 2008 model had just come.in with the same failure. this is absolutely chrysler failure to engineer this correctly and i would.lile to see this resolved before greater damage is done.
Reported in: TROY MI || Crash: N || VIN #: 2D4RN3D16AR
ENGINE
i live in troy michigan and on a trip to go pick up my teenage daughter driving.on m-59 my car started expelling coolant in the form.of steam from underneath the hood and inside the vehicle. i immediate stopped at the closest automotive store.less.than a mile from where it started the incident. it was discovered by the mechanic at bell tire that the steel intercooler lines that run to the interior heater had ruptured. i contacted chrysler as steel tube should not fail unless some manufacture issue was overlooked. as a senior systems engineer mean time before failure on a component like this should have never happened at the low mileage on the vehicle. i followed up to find.out cost to repair and the sales rep also let me know that a second grand caravan 2008 model had just come.in with the same failure. this is absolutely chrysler failure to engineer this correctly and i would.lile to see this resolved before greater damage is done.
Reported in: TROY MI || Crash: N || VIN #: 2D4RN3D16AR
VEHICLE SPEED CONTROL
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving 20 mph, the vehicle lost power and the electronic throttle control warning light illuminated. the contact mentioned that the vehicle did not accelerate over 20 mph. the failure occurred on two occasions. the manufacturer was made aware of the failure. the contact mentioned that the electronic throttle control was reset. the vehicle was repaired. the failure mileage was 26,116 and the current mileage was 26,121. updated 09/05/14*lj
Reported in: WEBESTER NY || Crash: N || VIN #: 2D4RN3D14AR
ENGINE
this is my forth complaint since purchasing the van. who has to due before nhtsa does anything about this. i have been complaining to dodge since i first bought the van. it will shut off riding down the rode. the dealership said to just wiggle the web (the van does not have a standard key) when the van shuts off. the dealership said sometimes the connections are broken between the web and van.
Reported in: BLYTHEWOOD SC || Crash: N || VIN #:
EXTERIOR LIGHTING
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximate 20 mph, the headlights failed without warning. the contact stated that the headlights only illuminated if the vehicle was restarted. however, the failure recurred on multiple occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 40,000.
Reported in: ENGLEWOOD FL || Crash: N || VIN #: 2D4RN5D16AR
WHEELS
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving at approximately 70 mph, the tire deflated and the low tire warning light illuminated. the failure recurred on three different occasions where a different tire deflated each time. the vehicle was taken to an independent mechanic where it was diagnosed that the valve stem needed to be replaced. the vin was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 40,000. updated 09/09/14*lj
Reported in: BRUCETON MILLS WV || Crash: N || VIN #: 2D4RN4DE6AR
ELECTRICAL SYSTEM
i was driving home from work at 10pm on the freeway and my headlights went off then they flashed 3 times tried using my brights and all my lights shut off.the only lights that got me home safe was my park lights.i changed my bulbs still not the problem.
Reported in: CLEVELAND OH || Crash: N || VIN #: 2D4RN5D19AR
EXTERIOR LIGHTING
i was driving home from work at 10pm on the freeway and my headlights went off then they flashed 3 times tried using my brights and all my lights shut off.the only lights that got me home safe was my park lights.i changed my bulbs still not the problem.
Reported in: CLEVELAND OH || Crash: N || VIN #: 2D4RN5D19AR
ELECTRONIC STABILITY CONTROL
i was driving home from work at 10pm on the freeway and my headlights went off then they flashed 3 times tried using my brights and all my lights shut off.the only lights that got me home safe was my park lights.i changed my bulbs still not the problem.
Reported in: CLEVELAND OH || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge caravan. while driving 68 mph, the vehicle stalled and all of the warning indicators illuminated intermittently. the vehicle operated normally once it was restarted. the failure occurred eighteen times. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 65,000.
Reported in: BATON ROUGE LA || Crash: N || VIN #: 2D4RN3D18AR
SERVICE BRAKES
the calipers locked up on my rear driver side wheel. there was a terrible smell and loud sound when it happened. i was out of town with my daughter. i had to leave the van on a country road and come back for it later in order to let it cool so it didn't catch fire. the cost to repair was $750 to have all 4 calipers replaced. i had a 2006 dodge caravan that had the same thing happen 3 years ago. when it happened to me in 2011, it smoked and 911 was called to check out the issue. having had 2 of the same types of vans have the same problem indicates to me that there is something wrong with dodge's design of their vehicles. there are instances of this problem all over the internet with several dodge models. a friend of mine several years ago had the same problem with a brand new dodge dakota that she had for 2 weeks. this is a dangerous problem that should be addressed by dodge. having brakes catch fire is a dangerous situation. i can no longer take my van out of town for fear of it happening again.
Reported in: BINGHAMTON NY || Crash: N || VIN #: 2D4RN5D19AR
ELECTRICAL SYSTEM
the key fob will not come out of the ignition. it stays in the accessory point. if you move the car forward and then backward, then place the shifter in park, some times the key fob will come out of the ignition.
Reported in: IRVONA PA || Crash: N || VIN #: 2D4RN5D13AR
UNKNOWN OR OTHER
the key fob will not come out of the ignition. it stays in the accessory point. if you move the car forward and then backward, then place the shifter in park, some times the key fob will come out of the ignition.
Reported in: IRVONA PA || Crash: N || VIN #: 2D4RN5D13AR
ELECTRICAL SYSTEM
after put the gearshift on park position, and turn off the engine, the key fob will stuck on acc position and can not come out. need to restart the engine and swith the gearshift to other positions and push back to park postion one or more times, then it may come out. the key stuck issue happened about 3 out of 10 from a month ago.
Reported in: BATON ROUGE LA || Crash: N || VIN #: 2D4RN4DE0AR
UNKNOWN OR OTHER
after put the gearshift on park position, and turn off the engine, the key fob will stuck on acc position and can not come out. need to restart the engine and swith the gearshift to other positions and push back to park postion one or more times, then it may come out. the key stuck issue happened about 3 out of 10 from a month ago.
Reported in: BATON ROUGE LA || Crash: N || VIN #: 2D4RN4DE0AR
ENGINE
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled without warning on multiple occasions. while driving 40 mph, the contact touched the ignition and the vehicle stalled. the vehicle was able to be restarted. in addition, the instrument panel warning indicators and gauges failed at random. while driving at night, the headlights flickered and failed to illuminate occasionally. an independent mechanic inspected the vehicle and stated that the tipm needed to be replaced. the failure mileage was 77,431.
Reported in: BOCA RATON FL || Crash: N || VIN #: 2D4RN5D11AR
EXTERIOR LIGHTING:HEADLIGHTS
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled without warning on multiple occasions. while driving 40 mph, the contact touched the ignition and the vehicle stalled. the vehicle was able to be restarted. in addition, the instrument panel warning indicators and gauges failed at random. while driving at night, the headlights flickered and failed to illuminate occasionally. an independent mechanic inspected the vehicle and stated that the tipm needed to be replaced. the failure mileage was 77,431.
Reported in: BOCA RATON FL || Crash: N || VIN #: 2D4RN5D11AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled without warning on multiple occasions. while driving 40 mph, the contact touched the ignition and the vehicle stalled. the vehicle was able to be restarted. in addition, the instrument panel warning indicators and gauges failed at random. while driving at night, the headlights flickered and failed to illuminate occasionally. an independent mechanic inspected the vehicle and stated that the tipm needed to be replaced. the failure mileage was 77,431.
Reported in: BOCA RATON FL || Crash: N || VIN #: 2D4RN5D11AR
ENGINE
i've been dealing with an oil consumption problem for over 20,000 miles now.i have a case # with chrysler headquarters but the dealer can't find where the oil is going.i was three quarts low at one oil change and chrysler said that is within their limits of one quart every 750 miles for a vehicle over 50,000 miles.i find that unacceptable.that would mean i would be 8 quarts low in an engine that only has 5 quarts at a 6000 mile oil change.i've found many other people,on line.with the same problem.one tech.said to write your dept.since i had no other place to turn.
Reported in: HOWELL MI || Crash: N || VIN #: 2D4RN5D16AR
SERVICE BRAKES
since basically brand new the brakes felt funny to me. my wife said it was just me. had dealer check them under 1 year and they said nothing was wrong. within 6 month of that visit the recall came out and front brakes could be replaced. cost me the deductible. well that fix has never felt right either and it's getting worse. the shake is violent now in addition ton the grinding that happens every time the car just starts up for the day or god forbid you have to hit them hard for a quick stop. tons of groaning and creaks not too mention and dragged out stop. you also can't tell me this kind of shaking is good for the other front end parts. as i see it i can keep going through sets of brakes that will warp fast and not provide me and my family the safety we need to be comfortable or get rid of it. give you one guess which direction i'm heading. said commercial for dodge and their quality. i have owned many dodge vehicles but will likely move on all together from them. already replaced my dodge durango 2004 that did quite well with 2012 nissan armada. i will be watching in my rear view for dodge min-vans and be sure to move out the way not knowing if they can stop before hitting me. the worst braking i have felt on a car ever and i've driven some terrible 1970's machines. boo dodge on this one for not stepping up and fixing the entire problem. guess potential lawsuits will cost them less. how do they sleep at night. that felt good to get off my chest i truly hate this vehicle
Reported in: PLAINFIELD IL || Crash: N || VIN #: 2D4RN5DX7AR
ELECTRICAL SYSTEM
tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving 5 mph, the driver side passenger door switch caught on fire. the vehicle was merged to side of road. the fire department was contacted and they extinguished the fire. the dealer was made aware of the problem. the vehicle was not diagnosed or repaired. the manufacturer was notified about the failure. the approximate failure mileage was 64, 0000.
Reported in: SOUTH CHINA ME || Crash: N || VIN #: 2D4RN5D18AR
EXTERIOR LIGHTING
tl* the contact owns a 2010 dodge grand caravan. the contact stated the head lights malfunctioned. as a result, neither the high nor the low beam head lights would turn on. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 123,000.
Reported in: CINCINNATI OH || Crash: N || VIN #: 2D4RN4DE4AR
UNKNOWN OR OTHER
a low tire indicator appeared on the dashboard. proceeded to check tire pressure. while unscrewing valve cap from the tire valve stem the valve stem broke leaving all air out of the tire. never have experienced anything like this before. i took the tire off the vehicle and went to the local tire store. the service person told me this is a very common problem with chrysler valve stems that have the air pressure sensors. he said many people have complained about this and that i was fortunate that it happened at home in my driveway and not in the car wash or on the road where any severe impact could break the stem and cause a rapid loss of tire pressure. i called the dodge dealer wondering if there had been a recall on these valve stems. there hasn't been. this shouldn't happen and is in my opinion a safety issue that needs to be addressed either through cancellation of this mandate on tire pressure sensors or ensuring that these valve stems will not deteriorate to the point that persons driving these vehicles are put in danger
Reported in: WOODHAVEN MI || Crash: N || VIN #: 2D4RN5DX8AR
ELECTRICAL SYSTEM
the ignition key was displaced from the run to the accessory position while driving, causing the engine to shut off. i called dodge and they stated this car was already recalled for this problem in 2011 and according to them was fixed at that time. i bought the car in 2012 used and this problem reappeared.
Reported in: SCARSDALE NY || Crash: N || VIN #: 2D4RN4DE9AR
ENGINE
the ignition key was displaced from the run to the accessory position while driving, causing the engine to shut off. i called dodge and they stated this car was already recalled for this problem in 2011 and according to them was fixed at that time. i bought the car in 2012 used and this problem reappeared.
Reported in: SCARSDALE NY || Crash: N || VIN #: 2D4RN4DE9AR
UNKNOWN OR OTHER
the ignition key was displaced from the run to the accessory position while driving, causing the engine to shut off. i called dodge and they stated this car was already recalled for this problem in 2011 and according to them was fixed at that time. i bought the car in 2012 used and this problem reappeared.
Reported in: SCARSDALE NY || Crash: N || VIN #: 2D4RN4DE9AR