dodge durango Problems

dodge durango 2014 Complaints

POWER TRAIN

tl* the contact owns a 2014 dodge durango. the contact stated that while driving 20 mph, the vehicle began to hesitate and stalled. the vehicle was taken to the dealer for inspection where the contact was advised that they could not determine the cause of the failure. the failure was recurring and the vehicle was later diagnosed by the dealer as a transmission flaw which needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 3,200.

Reported in: BATRON ROUGE LA || Crash: N || VIN #: 1C4RDHAG1EC

EXTERIOR LIGHTING

i was following a dodge durango suv in heavy traffic on eisenhower expressway going into chicago at dusk and the lights surrounding the tail lights and across the rear of the durango were so bright i could not see all the other traffic satisfactorily. i couldn't get ahead of the suv, so had to slowdown and change lanes to drop far enough behind so i couldn't see the irritating lights.the lights were so bright, i felt i was driving into headlights.

Reported in: GLEN ELLYN IL || Crash: N || VIN #:

ENGINE

2014 dodge durango. consumer writes in regards to vehicle hesitation during acceleration. *smd the dealer performed tests, and found nothing wrong with the vehicle. however, the dealer did perform a pcm update. two days later, the vehicle stalled in traffic. when the consumer applied the accelerator pedal, the vehicle made a strange noise and the check engine light illuminated. she turned the vehicle off and back on again, and the sound stopped, but the check engine light remained lit. while returning to the dealer, the vehicle stalled again. *jb

Reported in: BATON ROUGE LA || Crash: N || VIN #:

ELECTRICAL SYSTEM

2014 dodge durango. consumer writes in regards to vehicle hesitation during acceleration. *smd the dealer performed tests, and found nothing wrong with the vehicle. however, the dealer did perform a pcm update. two days later, the vehicle stalled in traffic. when the consumer applied the accelerator pedal, the vehicle made a strange noise and the check engine light illuminated. she turned the vehicle off and back on again, and the sound stopped, but the check engine light remained lit. while returning to the dealer, the vehicle stalled again. *jb

Reported in: BATON ROUGE LA || Crash: N || VIN #:

ELECTRICAL SYSTEM

vehicle was being driven home by customer when she noticed that the vehicle began to hiccup and sputter while turn a corner. after turning, the vehicle stalled. she was able to safely pull to the shoulder. upon further inspection, the vehicle ran out of fuel. despite the fuel gauge displaying "empty" she stated that no audible warning chime and that the "low fuel" indicator was not prominently displayed (states that it blends in with the rest of the information on the multifunction display).

Reported in: NOBLESVILLE IN || Crash: N || VIN #: 1C4PDJDG3EC

FUEL/PROPULSION SYSTEM

vehicle was being driven home by customer when she noticed that the vehicle began to hiccup and sputter while turn a corner. after turning, the vehicle stalled. she was able to safely pull to the shoulder. upon further inspection, the vehicle ran out of fuel. despite the fuel gauge displaying "empty" she stated that no audible warning chime and that the "low fuel" indicator was not prominently displayed (states that it blends in with the rest of the information on the multifunction display).

Reported in: NOBLESVILLE IN || Crash: N || VIN #: 1C4PDJDG3EC

ELECTRICAL SYSTEM

while driving after leaving a store, the vehicle sounded a warning chime and then all of the electrical displays on the dash went dark. the vehicle downshifted into what seemed 4th gear from 8th gear and sudden deceleration was nored. the windshield wiper turned on and the center radio/climate display would flash on and off. the brief message that was displayed on the dash before it went out said something to the effect of, "do not change gear, do not turn off vehicle, drive directly to destination, by turning car off you may not be able to start it again". we drove to the dealership and they ran a diagnostic where they found several computer faults. the dealer had the vehicle a total of 11 days and changed the body control module. we got the vehicle back and three days later the same thing happened again. worried that if this happened while driving down the interstate at speed, there could be a possible loss of control with the sudden downshift.

Reported in: DEBARY FL || Crash: N || VIN #: 1C4RDHDG9EC

FUEL/PROPULSION SYSTEM

i often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... the response after pushing the gas is very delayed sometimes as if the vehicle hesitates.

Reported in: NORTH LITTLE ROCK AR || Crash: N || VIN #:

POWER TRAIN

i often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... the response after pushing the gas is very delayed sometimes as if the vehicle hesitates.

Reported in: NORTH LITTLE ROCK AR || Crash: N || VIN #:

VEHICLE SPEED CONTROL

i often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... the response after pushing the gas is very delayed sometimes as if the vehicle hesitates.

Reported in: NORTH LITTLE ROCK AR || Crash: N || VIN #:

FUEL/PROPULSION SYSTEM

as in another customer report, i also often move over to the left lane to attempt to accelerate to pass another vehicle (in treacherous freeway traffic or eventual oncoming vehicles in two lane traffic- dangerous)...the response after pushing the gas is very delayed sometimes as if the pedal is stuck. even when the pedal is pressed completely to to floor, the vehicle does not engage in acceleration for multiple seconds. when the vehicle does engage it reacts to where the pedal is at the time. if the pedal is at the floor it shoots to rmps up very rapidly.

Reported in: MISSION SD || Crash: N || VIN #:

SERVICE BRAKES

tl* the contact owns a 2014 dodge durango. the contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed for the repair were unavailable. the dealer did not know when the parts would arrive. the manufacturer was notified. the contact had not experienced a failure.

Reported in: WASHINGTON TOWNSHIP MI || Crash: N || VIN #: 1C4SDJET4EC

ELECTRICAL SYSTEM

on approx july 16th my check light engine came on. the car is brand new with 3k miles. i took it in july 26th to the dealership where i bought the truck and was told the oil pressure switch is faulty, but the part is on back order indefinitely. they proceeded to tell me that the car is safe, but if something else goes wrong i won't know because the light is already on. they also told me to call chrysler myself, which was extremely insulting and dealership takes no responsibility. reluctantly, i did call and that too does not help. the part is not available and nobody can give me any answers. i don't believe chrysler is taking this liability seriously and putting my whole family (with young kids included) at risk. i feel like the whole electrical system is slowing down as response time to nav, door locks, etc. this customer service experience has been the worst i have ever seen. how can they let me drive around with a known risk and no answers. given the check light engine is on, some add'l features don't work (auto start, etc). clearly there is an issue if they cant get the part, it must be happening with many vehicles.

Reported in: HOHOKUS NJ || Crash: N || VIN #: 1C4SDJCT8EC

UNKNOWN OR OTHER

we pick up our new car on december 2, 2013. the following morning - december 3, 2013 - tuesday– 8:30am we turn car on and all indicators and lights start flashing and ringing. we were unable to shift car out of park. car is flat bedded and towed to chrysler. car stays at chrysler until friday december 6, 2013 december 6, 2013 - friday – pick up car at 3:30pm after installation of new abs module. driven 2 miles and same problem as 12/3/13 occurs. car is then driven back to chrysler. car kept until monday, december 9th, and was informed that there was a loose bolt.

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ELECTRICAL SYSTEM

december 23, 2013 -monday – we return our new car to chrysler service because memory for heated seats and steering wheel not saving. also, key fob not working properly. informed by service that new module needs to be ordered. radio needs update for latest software. appointment made for service 1/8/14. car was in less then 3 weeks prior with new abs module needed. (december 3, 2013)

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ELECTRICAL SYSTEM

january 7, 2014 - tuesday, – 3:30pm car does not start after 6 attempts. call chrysler service since we have appt for january 8th to install new module. january 8, 2014 - wednesday– car is brought into service for new module installation. car checked for no start previous day as well as finding 2 loose screws in back seat on passenger side

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ENGINE

january 11, 2014 - saturday evening – 9:15pm car begins to seize while driving. jerking backing and forth. begins to lose power on busy main road. have a car full of children and it is foggy & raining. yellow engine light goes on. turn car off and restart. engine light is still on. had to drive at reduced speed on main road due to lack of power. car continued to jerk and seize entire ride home. january 13, 2014 – monday contact chrysler roadside assistance and have car towed to service center. they have no loaner car for us. we are informed by service that the car has a “gear ratio error code that effected the transmission” and is kept overnight for additional road testing. car is picked up 1/14/14

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ELECTRICAL SYSTEM

february 28,2014 – friday – 7:55am car does not start after 12 attempts. call chrysler service. car is towed to service. service finds no fault or error message. march 25, 2014 -tuesday – car will not start – no error code – video taped. april 2, 2014 – wednesday – car will not start – no error code – video taped. july 26, 2014 – saturday – car will not start – no error code - video taped. bring car in to service monday, july 28. module needs to be updated. 2 hours in service. august 1, 2014 – friday – car will not start – no error code. was able to turn on car via remote start. august 14, 2014 – thursday – car will not start – no error code. video taped. was able to start car via remote start. august 23, 2014 – saturday – car will not start – no error code. video taped. was able to start car via remote start.

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ENGINE

february 28,2014 – friday – 7:55am car does not start after 12 attempts. call chrysler service. car is towed to service. service finds no fault or error message. march 25, 2014 -tuesday – car will not start – no error code – video taped. april 2, 2014 – wednesday – car will not start – no error code – video taped. july 26, 2014 – saturday – car will not start – no error code - video taped. bring car in to service monday, july 28. module needs to be updated. 2 hours in service. august 1, 2014 – friday – car will not start – no error code. was able to turn on car via remote start. august 14, 2014 – thursday – car will not start – no error code. video taped. was able to start car via remote start. august 23, 2014 – saturday – car will not start – no error code. video taped. was able to start car via remote start.

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ELECTRICAL SYSTEM

april 9, 2014 – wednesday morning. i was driving my child to school. he left the car and the car started to chime - key fob not detected. i was still in the car, with the key fob in car, but still could not move until turned car off and restarted. – video taped myself.

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

ENGINE

april 9, 2014 – wednesday morning. i was driving my child to school. he left the car and the car started to chime - key fob not detected. i was still in the car, with the key fob in car, but still could not move until turned car off and restarted. – video taped myself.

Reported in: GREENLAWN NY || Crash: N || VIN #: 1C4RDJDG2EC

FUEL/PROPULSION SYSTEM

driving the car at city speeds approx 30 mph when the car lost all power. we were forced to swerve off the road to the side. the car would not restart and had to be repaired. they replaced the fuel pump, and now are replacing the entire fuel tank. i feel that we were very lucky to be in an area where it was safe to pull over, if we had been on the highway would have been a very dangerous situation.

Reported in: HIGHLAND PARK IL || Crash: N || VIN #: 1C4RDJDG1EC

SERVICE BRAKES

the bake paddel do not realese, the car still braking without touching the paddel. almos crash from behind the car stop hard just put a small touch in a descending street. the the car almos brakes totally and realesed in any moment when accelerate, also crash because i was acceleratin and realesed, the car go so fast almost crash.

Reported in: DORAL FL || Crash: N || VIN #: 1C4RDJAG7EC

SERVICE BRAKES

i received a recall from chrysler on the brake booster possible failure several months ago. when i called my dealer, diehl chrysler in butler pa i was informed they did not have the part for the repair and as of this date still have not received the repair parts from chrysler. i received a second recall last week for sun visor wiring and once again i was informed by the same dealer they have not received the parts.

Reported in: BUTLER PA || Crash: N || VIN #: 1C4RDJEG3EC