dodge durango Problems
dodge durango 2011 Complaints
STEERING
while driving my 2011 dodge durango, the steering wheel started shaking violently and pulling the vehicle to the right causing me to momentarily lose control of the vehicle and almost crashing into a parked vehicle. i have had this unsafe issue with the steering wheel shaking since the vehicle was purchased back on 6/10/11 with the dealership and dodge not able to diagnose and fix the issue. having a case with chrysler/dodge since back in june, they have now told me that this is a normal characteristic of the vehicle. haven driven 3 other 2011 durangos, 2 also exhibited the steering wheel shake while 1 did not which shows this is not a characteristic of the vehicle but instead a possible defect that needs to be investigated to determine the problem and to fix it.
Reported in: WESTBURY NY || Crash: N || VIN #: 1D4SE6GT3BC
AIR BAGS
driver lost control of 2011 dodge durango, traveling approximately 35-45 mph, and hit a tree head on. vehicle purchased on 8/25/2011 new, and had approximately 5,000 miles on it at time of collision. driver was wearing his seat belt. no air bags deployed. all emergency personnel, wrecker driver, body shop, and insurance claims adjuster indicated that there was no reason air bag should not have deployed, the crash definitely hit the sensors. vehicle still being assessed, but is probably a total loss.
Reported in: LANCASTER SC || Crash: Y || VIN #: 1D4RD2GG7BC
POWER TRAIN
sound when the car stops and starts and when it passes through uneven floors, also when the car in the city and to and after a while arraco empiesa to change the transmission very strong and feel like hitting.
Reported in: ENFIELD CT || Crash: N || VIN #:
SUSPENSION
sound when the car stops and starts and when it passes through uneven floors, also when the car in the city and to and after a while arraco empiesa to change the transmission very strong and feel like hitting.
Reported in: ENFIELD CT || Crash: N || VIN #:
STEERING
tl* the contact owns a 2011 dodge durango. while traveling 35 mph, the contact noticed that the instrument panel and radio failed. moments later, the power steering also failed. the vehicle was not diagnosed or repaired. the current and the failure mileages were 9,000.
Reported in: COVINGTON KY || Crash: N || VIN #: 1D4RE4GG3BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. while traveling 35 mph, the contact noticed that the instrument panel and radio failed. moments later, the power steering also failed. the vehicle was not diagnosed or repaired. the current and the failure mileages were 9,000.
Reported in: COVINGTON KY || Crash: N || VIN #: 1D4RE4GG3BC
STEERING
the frontend of my 2011 dodge durango shakes at 45 mph and increases in strength with an increase in speed??why? this is not a one time / short time thing it has been doing it for a while. i need to know what to do to fix it!!
Reported in: DUGWAY UT || Crash: N || VIN #:
WHEELS
the frontend of my 2011 dodge durango shakes at 45 mph and increases in strength with an increase in speed??why? this is not a one time / short time thing it has been doing it for a while. i need to know what to do to fix it!!
Reported in: DUGWAY UT || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2011 dodge durango. the contact stated that the rpm would increase excessively and the vehicle would not respond to acceleration attempts. in addition, the vehicle would jump and abruptly shift gears. the contact experienced the failure twice. the contact took the vehicle to the dealer where the gear shifter was replaced but the failure was not corrected. the failure mileage was 16,000 and the current mileage was 18,000.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1D4RD4GG8BC
AIR BAGS
tl* the contact owns a 2011 dodge durango. the contact stated that while driving at various speeds, he noticed that the air bag warning indicator was illuminated. the malfunction occurred sporadically. the vehicle was taken to an authorized dealer who advised that the failure was contributed to the air bag wiring harness. the component was ordered and the vehicle was scheduled for repairs when the part had become available. the manufacturer was notified of the problem. the approximate failure mileage was 18,218.
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1D4RD4GG2BC
AIR BAGS
dodge durango citadel 2011 intermittent air bag light comes on when driving, refer to odi id number 10475864. took truck to dealer 7/9/2011, corrective action hard wired connector c3 53 under seat, this did not correct problem. took truck back to dealer 8/24/2011, corrective action b1c29 intermittent problem orc module internal failure and replaced orc module. this did not correct the problem. tool truck back third time with same problem on 9/22/12, dealer diagnosis, loose connection at left side seat thorax squib b1c29 circuit open. pulled codes. loose connection in left side seat squib high resistance at the connector hard wired blue/black strip and green wires checked operation airbag light off at this time. currently the light is off.
Reported in: HORTON AL || Crash: N || VIN #: 1D4SE5GT8BC
ENGINE
engine light comes on, fcw light comes on, rpm's run high and car accelerates on its own. must ride the brake and be extremely careful when that happens as car tries to jump/accelerate on its own. worry that this will cause accident. car has been in and out of repair shop on three occasions and problem still not fixed. dealer does not know what is wrong or how to fix. have consulted corporate and put the word out to other dealers but to no avail. just got car back again after dealer having for the entire day and problem started up again. plan on writing to manufacturer and reporting car under lemon law.
Reported in: ST PETERS MO || Crash: N || VIN #: 1D4SE5GT0BC
VEHICLE SPEED CONTROL
engine light comes on, fcw light comes on, rpm's run high and car accelerates on its own. must ride the brake and be extremely careful when that happens as car tries to jump/accelerate on its own. worry that this will cause accident. car has been in and out of repair shop on three occasions and problem still not fixed. dealer does not know what is wrong or how to fix. have consulted corporate and put the word out to other dealers but to no avail. just got car back again after dealer having for the entire day and problem started up again. plan on writing to manufacturer and reporting car under lemon law.
Reported in: ST PETERS MO || Crash: N || VIN #: 1D4SE5GT0BC
STEERING
when ignition on, sitting in vehicle listening to fm radio station, overhead rear electric hatch button was pressed and hatch opened. just after opening rear hatch, passenger door was opened. immediately after door opened, radio and dome light shut off for 2 seconds and came back on to 530am. a few seconds later, smelled electrical smoke. minute or two later, saw glowing wire under floor carpet between firewall and front passenger seat. eventually turned into fire totaling vehicle. in the period approx. 2 months to this, power steering went out for 3-5 seconds 3 times and radio went off for 2-3 seconds about 5 times. vehicle completely stock, all services performed by dealership.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1D4RD4GG0BC
ELECTRICAL SYSTEM
when ignition on, sitting in vehicle listening to fm radio station, overhead rear electric hatch button was pressed and hatch opened. just after opening rear hatch, passenger door was opened. immediately after door opened, radio and dome light shut off for 2 seconds and came back on to 530am. a few seconds later, smelled electrical smoke. minute or two later, saw glowing wire under floor carpet between firewall and front passenger seat. eventually turned into fire totaling vehicle. in the period approx. 2 months to this, power steering went out for 3-5 seconds 3 times and radio went off for 2-3 seconds about 5 times. vehicle completely stock, all services performed by dealership.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1D4RD4GG0BC
WHEELS
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock breaks were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
SERVICE BRAKES, HYDRAULIC
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock breaks were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
TIRES
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock breaks were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
SERVICE BRAKES, HYDRAULIC
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock brakes were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
WHEELS
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock brakes were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
TIRES
dodge durango 2011 crew-traction defect. got the car 12/23/11. on 1/12/12, during snow storm. i left work, car would not stay on the road, slid sideways as i turned. i was on the phone w/co-worker who was behind me. i asked if he saw my car slide, he said yes, it was difficult to keep on the road so told him i had to go.i drove to peoria. i was going very slow. went to swim meet, then headed home down knoxville ave. maybe10 mph, very cautious, everyone was passing me. signal turned yellow, then red, but my car would not stop. anti-lock brakes were on, car continued to slide. i saw a truck coming a long way down, i slid into cross traffic, and hit that truck. (i had pain in my shoulder, the pain continued, & on 3/30/12, had emergency surgery 4 ruptured cervical spine. i now have a plate,& 4 screws in my neck.)got the car back, & took it to tire shop to put better tires on it. was told there was nothing wrong w/tires, & they were better tires than they could sell me. this year in less then 1 inch of snow, the car did a 180 slide on my drive, then slid into traffic (level surface), a car missed me by inches. slide even in a quarter inch snow. doesn't matter who is driving it, they slide. i again went 2 a different tire place. they wanted to sell me the same tires, i said no way! they offered alternatives. i decided to google what kind of tires would be good for my car. much to my dismay, apparently none are. what i found, was that there were several '11 durango owners complaining about the tires on their cars. same problems, different tires & different tire manufacturers. their cars will not stay on the road with snow or ice either. it is not the tires, its a the car! please stop this before someone gets killed. i will live the rest of my like with terrible complications from the surgery. i am terrified to drive this car, & going to have to trade it, & take a huge loss.
Reported in: EAST PEORIA IL || Crash: Y || VIN #: 1D4RE4GG3BC
TIRES
tl* the contact owns a 2011 dodge durango, equipped with kuhmo tires line solus, size 265-50-r20. the contact stated that while driving 60 mph, the rear driver's side tire blew due to being dry rott. the contact stated that the remaining tires also exhibited dry rotted. the manufacturer was made aware of the failure. the tire was replaced. the vehicle failure and current mileage was 15,000.
Reported in: TOBYHANNA PA || Crash: N || VIN #: 1D4SE6GT0BC
EXTERIOR LIGHTING
traded in 2005 town and country in nov 2010 to 2010 town and country numerous problems also had major brake issues nearly causing accident at four way interchange. traded it in taking neg.equity to 2011 durango in oct 2011 it has numerous issue including up and down idle bulbs blowing when washed thru auto wash ac probs. power steering begining whine noise had brakes repaired hard shifting computer flashed dealer cant figure out problems called corporation waiting for reply.
Reported in: ALEXANDRIA KY || Crash: N || VIN #: 1D4SE4GT0BC
STEERING
traded in 2005 town and country in nov 2010 to 2010 town and country numerous problems also had major brake issues nearly causing accident at four way interchange. traded it in taking neg.equity to 2011 durango in oct 2011 it has numerous issue including up and down idle bulbs blowing when washed thru auto wash ac probs. power steering begining whine noise had brakes repaired hard shifting computer flashed dealer cant figure out problems called corporation waiting for reply.
Reported in: ALEXANDRIA KY || Crash: N || VIN #: 1D4SE4GT0BC
POWER TRAIN
traded in 2005 town and country in nov 2010 to 2010 town and country numerous problems also had major brake issues nearly causing accident at four way interchange. traded it in taking neg.equity to 2011 durango in oct 2011 it has numerous issue including up and down idle bulbs blowing when washed thru auto wash ac probs. power steering begining whine noise had brakes repaired hard shifting computer flashed dealer cant figure out problems called corporation waiting for reply.
Reported in: ALEXANDRIA KY || Crash: N || VIN #: 1D4SE4GT0BC
POWER TRAIN
i purchased a 2011 dodge durango crew v6 last year and i have had nothing but problems with it. when i accelerate at any speed, my vehicle does not respond. the vehicle jumps and would shift gears. the transmission feels like its slipping and does not have the power to accelerate. also, when i press the brake the back end makes a loud thumping noise like its shifting gears and it jerks forward. the first time i brought it in to the dealership, they updated the software and could not duplicate the problem. i took it back in to the dealership and had a mechanic ride with me and i am still waiting for my issues to be resolved.
Reported in: INDIAN TRAIL NC || Crash: N || VIN #: 1D4RE4GG9BC
STEERING
tl* the contact owns a 2011 dodge durango. the contact stated when the vehicle reached 70 mph the front end began to shake. during a road force balance test the dealer stated the failure was a characteristic of the vehicle. an independent mechanic performed an alignment which reduced the shaking, but did not correct the problem. the contact stated the problem was due to the all wheel drive feature. the failure mileage was 10,000 and the current mileage was 22,000.
Reported in: HAGERSTOWN MD || Crash: N || VIN #: 1D4RE2GG4BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that the engine warning light illuminated. the vehicle was taken to a dealer for diagnosis and the contact was informed that a valve in the engine would need to be replaced but there was a nationwide back order for the part. the manufacturer was notified of the failure. the vehicle had not been repaired. the failure and current mileage was 65,000.
Reported in: COLUMBIA NJ || Crash: N || VIN #: 1D4RE2GG6BC
STEERING
right front strut has started to leak oil. possible fire hazard due to vicinity of the brake. after speaking with service advisor at dealership he stated this is the 3rd strut he seen replaced for leakage.
Reported in: MERIDIAN ID || Crash: N || VIN #: 1D4RE5GG5BC
SUSPENSION
right front strut has started to leak oil. possible fire hazard due to vicinity of the brake. after speaking with service advisor at dealership he stated this is the 3rd strut he seen replaced for leakage.
Reported in: MERIDIAN ID || Crash: N || VIN #: 1D4RE5GG5BC
STEERING
at random times the engine will just shut down and i have no power steering at all. it has happened over 15 times now generally when i come to a full stop and also when i am taking a right hand turn at slow speeds.
Reported in: SYRACUSE NY || Crash: N || VIN #: 1D4SE4GT6BC
ENGINE
at random times the engine will just shut down and i have no power steering at all. it has happened over 15 times now generally when i come to a full stop and also when i am taking a right hand turn at slow speeds.
Reported in: SYRACUSE NY || Crash: N || VIN #: 1D4SE4GT6BC
EQUIPMENT ADAPTIVE
my vehicle has push button start. the battery in the remote that controls the vehicle started to die and the vehicle became hard to start. took the remotes to the dealership to get the batteries changed. they managed to damage the programming to the vehicle. two days after changing the battery, the vehicle would not start at all. it was no longer stalling. had the vehicle towed to the dealership and they stated the programming was off and the tip module was gone and needed replacement. they could not offer further details.
Reported in: MOBILE AL || Crash: N || VIN #: 1D4RD4GG4BC
ELECTRICAL SYSTEM
my vehicle has push button start. the battery in the remote that controls the vehicle started to die and the vehicle became hard to start. took the remotes to the dealership to get the batteries changed. they managed to damage the programming to the vehicle. two days after changing the battery, the vehicle would not start at all. it was no longer stalling. had the vehicle towed to the dealership and they stated the programming was off and the tip module was gone and needed replacement. they could not offer further details.
Reported in: MOBILE AL || Crash: N || VIN #: 1D4RD4GG4BC
FUEL/PROPULSION SYSTEM
my vehicle has push button start. the battery in the remote that controls the vehicle started to die and the vehicle became hard to start. took the remotes to the dealership to get the batteries changed. they managed to damage the programming to the vehicle. two days after changing the battery, the vehicle would not start at all. it was no longer stalling. had the vehicle towed to the dealership and they stated the programming was off and the tip module was gone and needed replacement. they could not offer further details.
Reported in: MOBILE AL || Crash: N || VIN #: 1D4RD4GG4BC
AIR BAGS
airbag light came on and has stayed on
Reported in: WASHINGTON DC || Crash: N || VIN #: 1D4RD4GG4BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact attempted to start the vehicle but it would not power on. the vehicle was diagnosed as having an issue with the computer module. the manufacturer was not made aware of the issue. the approximate failure mileage was 54,781. updated 09-18-13 *bf
Reported in: ST JOHN'S FL || Crash: N || VIN #: 1D4RD2GG5BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact attempted to start the vehicle but it would not power on. the vehicle was diagnosed as having an issue with the computer module. the manufacturer was not made aware of the issue. the approximate failure mileage was 54,781. updated 09-18-13 *bf
Reported in: ST JOHN'S FL || Crash: N || VIN #: 1D4RD2GG5BC
ELECTRICAL SYSTEM
while operating the vehicle the headlights went out along with radio/navigation system. all warning lights on the dash activated. it happened several times ranging from several seconds to several minutes before it started working again. the dealership advised that it is the tipm module. based on research it appears that the tipm module failure has been a problem with dodge vehicles for a number of years yet no recall has been issued.
Reported in: GRAND RAPIDS MI || Crash: N || VIN #: 1D4RE4GG7BC
ELECTRICAL SYSTEM
vehicle would not start. vehicle has been at the local chrysler/dodge dealership since july 24, waiting for the "redesigned module". dealership advises we are on a waiting listing with 400 other owners. part was supposed to be ready to ship by 8/20. now, i have been notified that this date has been revised to september. *tt
Reported in: AMSTERDAM NY || Crash: N || VIN #: 1D4RE4GG3BC
ELECTRICAL SYSTEM
i own a 2011 dodge durango. i attempted to start the vehicle but it would not power on. the vechicle was broght to the dealer which said the issue was with the wins module and it had to be reprogrammed, after that did not solve the issue and the wins module was repalced. that still did not solve the issue so the vehicle was diagnosed as having an issue with the totally integrated power module (tipm). the manufacturer was made aware of the issue and is fully aware of the issue with this part. the part was ordered, and was back ordered and due on 8/27, now i am being told that the part will not arrive until 9/15. my car has been at the dealer for a month already. chrysler customer care is a voice but offers little or no help towards resolution. the part is obviously problematic and they can't keep them in stock. can't blame the dealer when the chysler supply chain is so poorly managed. luckly for me i bought an extended warranty. *tt
Reported in: GETZVILLE NY || Crash: N || VIN #: 1D4SE5GT4BC
FUEL/PROPULSION SYSTEM
my vehicle would not start after multiple attempts. dodge dealership diagnosed the problem at the tipm. there are over 800 tipms on back order to date with an estimated 4-6 weeks on expected delivery. the dodge talk forum has over 900 blogs with other dodge vehicle owners having similar issues with the tipm. the tipm on my car is causing the fuel system to malfunction but since the tipm is the fuse box it controls multiple components on the vehicle. other dodge owners have had problems with headlights, electric windows, batteries, and the list goes on. dodge customer service is only willing to offer assistance if the part is ordered through the dealership and then the assistance is limited to expediting the part order. at the very least dodge should offer extended warranty on the part itself which costs $800 alone and with installation at the dealership runs over $1300.
Reported in: WAXAHACHIE TX || Crash: N || VIN #: 1D4RE4GG1BC
ELECTRICAL SYSTEM
at first for weeks vehicle would not turn over to start and when it finally did start it would shut off. in a few instances the vehicle stopped on me while at a stop light. brought to dealership almost daily for the next three weeks, thought it was an issue with the remote. replaced the remote and did a flash update and still had same issue. vehicle finally stopped starting altogether and dealership was able to diagnose the failure of the tipm( totally integrated power module?). tipm, in my case has been on backorder for three weeks, i'm paying for a non functional vehicle that is just sitting at the dealership, my extended warranty's 6 day coverage for rental vehicle has been exceeded, and the manufacturer is not willing to provide any assistance in the form of a rental vehicle. i've talked to dodge corporate after further research that indicated that there were lots of people waiting for the same part. they stated that the part is expected to be available in two more months!!! i asked them at what point does this become a recall issue and why is dodge not not willing to help their customers that are out of a vehicle because of an issue that they are aware of and have no solution for. i have had my vehicle for only 9 months and it is just out of manufacturers warranty at a little over 38,000 miles. i am truly not a complaining person, i just want a resolution so that someone else does not go through the same issues that i and many others have. i just want my vehicle repaired and it just seems like this sort of thing should not happen to consumers.
Reported in: BEAUMONT TX || Crash: N || VIN #: 1D4RD4GGXBC
ELECTRICAL SYSTEM
the tipm in our vehicle has went bad. this part is on backorder and no one at dodge can tell us when it will be available. i have called dodge's customer care line but no one will call me back. we have been without our suv for almost six weeks. this should be a nationwide recall. the people at tomball dodge have been very helpful, but can't do anything until they receive the part. i've looked online and this seems like a lot of people are having the same problem. there are five other dodges and jeeps at this dealer alone that are waiting on the part. *js
Reported in: SPRING TX || Crash: N || VIN #: 1D4RD4GG0BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle stalled on several occasions while attempting to start the engine. the vehicle was taken to the dealer for diagnosis where it was stated that the tpim needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 43,000.
Reported in: PINESVILLE NJ || Crash: N || VIN #: 1D4RE2GG4BC
ELECTRICAL SYSTEM
my 2011 dodge durango stalled one day at work when i tried to crank it. it took 3 times to start the engine and finally it cranked. later that week while driving i notice the airbag warning light came on and then went off multiple times; it continuously did that until one day it stayed on and never went off. i took it to get it check and no codes showed. they stated nothing was wrong with it. so i kept driving until i noticed a humming noise coming from underneath the rear of the vehicle and it continuously stalled or didn't crank and that's when i had to have my husband jump it off. this continued for a couple of weeks. i took it to the dealership in which the told me the pcm module was bad but when they tried to program it, it showed that the battery was bad so i purchased a new battery. once they completed it they stated that they started the durango and it started without any issue but when my husband and i went to pick it up, it stalled again and it took about 10 minutes to get it started. i drove it for a few days until one day i went to the store and when i came out of the store it would not start at all so i had to get it towed to the dealership, it sat there for about a week until they finally diagnosed it as having a bad tipm module (totally integrated power module).the service rep at the dealership stated that the tipm module is on backorder (1352 ahead of me to be exact). there are lots of reports on the internet about chrysler vehicles having a bad tipm. i think there should be a recall on it. i presented my concerns to chryslerdodge about this and the only thing i got was an apology. please, please investigate. dodge is using a bad product and don't want to own up to it and the customers are the ones that have to pay for it. *jb
Reported in: MOUNDVILLE AL || Crash: N || VIN #: 1D4RD2GG6BC
POWER TRAIN
my 2011 dodge durango stalled one day at work when i tried to crank it. it took 3 times to start the engine and finally it cranked. later that week while driving i notice the airbag warning light came on and then went off multiple times; it continuously did that until one day it stayed on and never went off. i took it to get it check and no codes showed. they stated nothing was wrong with it. so i kept driving until i noticed a humming noise coming from underneath the rear of the vehicle and it continuously stalled or didn't crank and that's when i had to have my husband jump it off. this continued for a couple of weeks. i took it to the dealership in which the told me the pcm module was bad but when they tried to program it, it showed that the battery was bad so i purchased a new battery. once they completed it they stated that they started the durango and it started without any issue but when my husband and i went to pick it up, it stalled again and it took about 10 minutes to get it started. i drove it for a few days until one day i went to the store and when i came out of the store it would not start at all so i had to get it towed to the dealership, it sat there for about a week until they finally diagnosed it as having a bad tipm module (totally integrated power module).the service rep at the dealership stated that the tipm module is on backorder (1352 ahead of me to be exact). there are lots of reports on the internet about chrysler vehicles having a bad tipm. i think there should be a recall on it. i presented my concerns to chryslerdodge about this and the only thing i got was an apology. please, please investigate. dodge is using a bad product and don't want to own up to it and the customers are the ones that have to pay for it. *jb
Reported in: MOUNDVILLE AL || Crash: N || VIN #: 1D4RD2GG6BC
FUEL SYSTEM, GASOLINE
my 2011 dodge durango stalled one day at work when i tried to crank it. it took 3 times to start the engine and finally it cranked. later that week while driving i notice the airbag warning light came on and then went off multiple times; it continuously did that until one day it stayed on and never went off. i took it to get it check and no codes showed. they stated nothing was wrong with it. so i kept driving until i noticed a humming noise coming from underneath the rear of the vehicle and it continuously stalled or didn't crank and that's when i had to have my husband jump it off. this continued for a couple of weeks. i took it to the dealership in which the told me the pcm module was bad but when they tried to program it, it showed that the battery was bad so i purchased a new battery. once they completed it they stated that they started the durango and it started without any issue but when my husband and i went to pick it up, it stalled again and it took about 10 minutes to get it started. i drove it for a few days until one day i went to the store and when i came out of the store it would not start at all so i had to get it towed to the dealership, it sat there for about a week until they finally diagnosed it as having a bad tipm module (totally integrated power module).the service rep at the dealership stated that the tipm module is on backorder (1352 ahead of me to be exact). there are lots of reports on the internet about chrysler vehicles having a bad tipm. i think there should be a recall on it. i presented my concerns to chryslerdodge about this and the only thing i got was an apology. please, please investigate. dodge is using a bad product and don't want to own up to it and the customers are the ones that have to pay for it. *jb
Reported in: MOUNDVILLE AL || Crash: N || VIN #: 1D4RD2GG6BC
ENGINE
engine would not start with multiple ignition attempts. engine would sporadically start and begin to idle, within seconds idle rpm would progressively decrease inciting knocking noises and severe shaking, ultimately causing engine to shutoff. called local dealership to discuss problem with service department which instructed the removal of the push/start button from the instrument panel and to utilize the key fob for ignition; citing possible push/start button malfunction. this ignition method resolved problem for initial incident. the next day, same engine ignition malfunction manifest. after multiple ignition attempts vehicle started and was taken to dealership for computer diagnostics. service technician reported tipm malfunction with fuel pump or fuel pump relay. service technician also stated the tipm was on international backorder with no known availability date. service technician also stated the dealership had already conducted 9 tipm replacements and had 4 vehicles on the lot currently awaiting replacement parts. due to lack of replacement tipm, vehicle is still presenting ignition malfunction and is highly unreliable in its current state. *jb
Reported in: OCALA FL || Crash: N || VIN #: 1D4SD4GT4BC
FUEL SYSTEM, GASOLINE
engine would not start with multiple ignition attempts. engine would sporadically start and begin to idle, within seconds idle rpm would progressively decrease inciting knocking noises and severe shaking, ultimately causing engine to shutoff. called local dealership to discuss problem with service department which instructed the removal of the push/start button from the instrument panel and to utilize the key fob for ignition; citing possible push/start button malfunction. this ignition method resolved problem for initial incident. the next day, same engine ignition malfunction manifest. after multiple ignition attempts vehicle started and was taken to dealership for computer diagnostics. service technician reported tipm malfunction with fuel pump or fuel pump relay. service technician also stated the tipm was on international backorder with no known availability date. service technician also stated the dealership had already conducted 9 tipm replacements and had 4 vehicles on the lot currently awaiting replacement parts. due to lack of replacement tipm, vehicle is still presenting ignition malfunction and is highly unreliable in its current state. *jb
Reported in: OCALA FL || Crash: N || VIN #: 1D4SD4GT4BC
ELECTRICAL SYSTEM
engine would not start with multiple ignition attempts. engine would sporadically start and begin to idle, within seconds idle rpm would progressively decrease inciting knocking noises and severe shaking, ultimately causing engine to shutoff. called local dealership to discuss problem with service department which instructed the removal of the push/start button from the instrument panel and to utilize the key fob for ignition; citing possible push/start button malfunction. this ignition method resolved problem for initial incident. the next day, same engine ignition malfunction manifest. after multiple ignition attempts vehicle started and was taken to dealership for computer diagnostics. service technician reported tipm malfunction with fuel pump or fuel pump relay. service technician also stated the tipm was on international backorder with no known availability date. service technician also stated the dealership had already conducted 9 tipm replacements and had 4 vehicles on the lot currently awaiting replacement parts. due to lack of replacement tipm, vehicle is still presenting ignition malfunction and is highly unreliable in its current state. *jb
Reported in: OCALA FL || Crash: N || VIN #: 1D4SD4GT4BC
UNKNOWN OR OTHER
my suv stalled on me while i was driving. i kept driving it for 2 days. the stalling continued daily and it took a few attempts before the car would start. one night when i got home and parked, it sounded like i had a flat tire. however, the sound of air being released wasn't any of my tires. the sound was coming from under neath the car like where the fuel pump is located. i took it to the dealer ship and they told me that it was the battery. i purchased a new batterey and tested it out over the weekend. i continued to have the same problems and my car started making a huming sound when on and as i would drive it. the day that i was driving it back to the dealership a bunch of smoke was coming in from the ac vents with small particals. i had to turn off my ac. my car has been in the dealership for a little over a week now and so far they found that the alternator isn't working.
Reported in: EL CENTRO CA || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
we started having issues with the car wanting to start or start for a few seconds and slowly die until we hear a knocking sound. after quite a few attempts the car would finally start. 2011 dodge durango, was then taken to the dealership where it was identified as a faulty tipm (totally integrated power module) that was not sending signal correctly to fuel pump. dealership made us pay $900 plus for the part and let us drive it off the lot. issue still occurred for a little over a week before the vehicle completely shut off while going 60 mph down the road. luckily we were able to get the vehicle to the shoulder before being in an accident. the vehicle started back up and continued to behave the same until one day the vehicle would not start any more at all. now what happen was the tipm was causing the fuel pump to stay on all the time and thus drained the battery, and now the vehicle will not start at all. the vehicle is just over two years old. today we contacted the corporate office and were told, they were not even suppose to let us drive the vehicle off the lot with the tipm being bad. we have waited over 10 weeks for a replacement part after they have already taken the money and were told today by corporate that over +1000 of the tipms are on back order with no expected date of delivery. this is absolutely ridiculous that a part like this would go out on a two year old vehicle. this definitely needs to be made a mandatory recall and reimbursement by the chrysler corporation.
Reported in: MERIDIANVILLE AL || Crash: N || VIN #: 1D4SD4GT3BC
ELECTRICAL SYSTEM
we started having issues with the car wanting to start or start for a few seconds and slowly die until we hear a knocking sound. after quite a few attempts the car would finally start. 2011 dodge durango, was then taken to the dealership where it was identified as a faulty tipm (totally integrated power module) that was not sending signal correctly to fuel pump. dealership made us pay $900 plus for the part and let us drive it off the lot. issue still occurred for a little over a week before the vehicle completely shut off while going 60 mph down the road. luckily we were able to get the vehicle to the shoulder before being in an accident. the vehicle started back up and continued to behave the same until one day the vehicle would not start any more at all. now what happen was the tipm was causing the fuel pump to stay on all the time and thus drained the battery, and now the vehicle will not start at all. the vehicle is just over two years old. today we contacted the corporate office and were told, they were not even suppose to let us drive the vehicle off the lot with the tipm being bad. we have waited over 10 weeks for a replacement part after they have already taken the money and were told today by corporate that over +1000 of the tipms are on back order with no expected date of delivery. this is absolutely ridiculous that a part like this would go out on a two year old vehicle. this definitely needs to be made a mandatory recall and reimbursement by the chrysler corporation.
Reported in: MERIDIANVILLE AL || Crash: N || VIN #: 1D4SD4GT3BC
POWER TRAIN
we began having problems with starting the car on 7/30/2013. in trying to start it, it simply wouldn't go. after many attempts the car would finally start. we brought our 2011 dodge durango to the dealership where they identified the problem as a faulty tipm (totally integrated power module) that was not sending the signal correctly to fuel pump. now forward 6+ weeks and our car is still at the dealership. apparently the tipm chip is on indefinite back order. being told that because we're at 37,104 miles, there's nothing corporate can do. so the vehicle is still sitting there and there is no eta on when we'll get it back.. tried to be patient and suggested a free rental but was shut down by corporate. at my wits end.. this is absolutely ridiculous that a part like this would go out on a two year old vehicle and there not be a replacement part readily available. obviously with the "extreme" back order time this is a very common problem. i believe a recall is definitely in order from chrysler corporation.
Reported in: NOVATO CA || Crash: N || VIN #: 1D4RE4GG1BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that the push-to-start button failed to engage until after numerous attempts were made. the failure was a constant occurrence. the vehicle was taken to an authorized dealer where the fuel pump was replaced. the failure persisted after the repair was performed. most recently, the dealer diagnosed the vehicle and informed the contact that the engine tipping would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 40,000. the vin was unavailable.
Reported in: GRAND PRAIRIE TX || Crash: N || VIN #:
ELECTRICAL SYSTEM
on 08/31/2013 i was leaving the grocery store and my car which has push button start kept trying to start but wouldn't catch. i turned the car off and sat a few min then was able to get the vehicle started i stopped at walgreens and the vehicle did the same thing but this time i had to pull the push start button off to get it to stop trying to start itself and manually shut it off. after about 30 min of sitting with my groceries and my daughter in my hot car on my birthday of all days i was able to get it started moving and it died in the middle of traffic leaving the parking lot. i was panicking can you imagine if i was on a highway??? i was eventually able to get assistance to get into a parking space and out of the traffic area. i had a tow truck tow my vehicle to the dealership since when we could get it to start it would start and die immediately. i purchased the extended warranty thankfully since i just bought the vehicle used from the dealership in december of 2012 it has been only 8 months and i have had several problems. i was given a courtesy car however when i got a call the following week concerning my vehicle they said it was the ( totally integrated power module ) this is covered under my warranty if i pay the deductible and that right now i would be lucky to see my vehicle in a month since there are more than 1840 on back order!!!!! i immediately said then this should be a recall this is a very dangerous part since your vehicle can die even in motion. i came upon this website and now i know im not alone and this should be recalled.
Reported in: APOPKA FL || Crash: N || VIN #: 1D4RD4GGXBC
ELECTRICAL SYSTEM
purchased brand new. first incident in may we used the key fob to start the vehicle and the vehicle ran for 5 minutes then shut down. the engine completely shut down and we were not able to start the vehicle using the manual key or key fob-vehicle having it towed. unknown cause! in june, the vehicle was started with the key fob and placed my twin 3 yr olds in the car. the key fob was placed on the passenger seat in the vehicle. all doors were shut when i was walked to the passenger side when suddenly the doors locked and the vehicle shut off after 10 minutes, 122 degrees outside. there was no reason for the doors to all lock. massive malfunction. i had to call the 911 and have the fire department rescue my children out of the vehicle! incident unknown next, for the last 2 months we are having issues getting the car to start with the push button, key fob and manual start. we replaced the battery. no fix. dealership determine there is not a fix as of this point and handed us the keys and told us we would have to wait until there is a fix. they stated they will call when they determined why so many vehicles have this same issue. electrical problem? after, still problems for 2m the push start and key fob start has gotten worse. it takes 8-15 tries to get the vehicle started! problem unresolved! next this past week having same starting issues, the cars has a "fan sound" after the vehicle is turned off. it runs down the battery and battery dies every day. now, its back into the dealership again! the car does not start for them to [xxx] look at it! end result! they think its an electrical issue, they think they might be able to fix the starting issue after the "part" comes in and could take months, knowing 1500 plus other vehicles need this same "part" they now, offered us a rental car that doesn't fit our family of 5! problem will never be resolved!
Reported in: SURPRISE AZ || Crash: N || VIN #:
ENGINE
purchased brand new. first incident in may we used the key fob to start the vehicle and the vehicle ran for 5 minutes then shut down. the engine completely shut down and we were not able to start the vehicle using the manual key or key fob-vehicle having it towed. unknown cause! in june, the vehicle was started with the key fob and placed my twin 3 yr olds in the car. the key fob was placed on the passenger seat in the vehicle. all doors were shut when i was walked to the passenger side when suddenly the doors locked and the vehicle shut off after 10 minutes, 122 degrees outside. there was no reason for the doors to all lock. massive malfunction. i had to call the 911 and have the fire department rescue my children out of the vehicle! incident unknown next, for the last 2 months we are having issues getting the car to start with the push button, key fob and manual start. we replaced the battery. no fix. dealership determine there is not a fix as of this point and handed us the keys and told us we would have to wait until there is a fix. they stated they will call when they determined why so many vehicles have this same issue. electrical problem? after, still problems for 2m the push start and key fob start has gotten worse. it takes 8-15 tries to get the vehicle started! problem unresolved! next this past week having same starting issues, the cars has a "fan sound" after the vehicle is turned off. it runs down the battery and battery dies every day. now, its back into the dealership again! the car does not start for them to [xxx] look at it! end result! they think its an electrical issue, they think they might be able to fix the starting issue after the "part" comes in and could take months, knowing 1500 plus other vehicles need this same "part" they now, offered us a rental car that doesn't fit our family of 5! problem will never be resolved!
Reported in: SURPRISE AZ || Crash: N || VIN #:
ELECTRICAL SYSTEM
i have a 2011 dodge durango only had it for two years bought it brand new. started having trouble with it not starting. i would push the button and some times it would start then it would die, so i took it to chrysler told them what it was doing, so they checked it out the first time saying that the software needs to be updated, so updated and said it was fixed took it home and in a couple of days it started doing the same thing again took it back, said that they had to too put new heads on it. so they kept it for a month called and kept telling me deferent stories that they put stuff on it and still not working, then going on three months saying they were waiting on a part called tipm and it is back ordered. and that it would be october 2013 before they get it.got mad told them to put me in another vehicle went up there . all the sudden said are car was fixed . brought it home and the next day it died on the railroad track and gas pouring out of it. one spark we would had burned up and get hit by the train. as i speak they still have are car telling us that the mechanic didn't tighten up the screws. this is crazy and something needs to be done .don't see how they got the part so quick after telling me that it wouldn't be there until october 2013. and they have are car going on three months why do they still have it, if the part was put on and fixed.
Reported in: MOORE OK || Crash: N || VIN #: 1D4RD4GGXBC
FUEL/PROPULSION SYSTEM
my express dodge durango (purchased in february 2011 with 4 miles on it) began experiencing problem starting about 4 weeks ago august 2013. it started taking multiple attempts to actually get the engine to catch. then last saturday, i went to turn the car on and it would not start at all. i had to have the vehicle towed to a dodge dealership in auburn, wa. i just received a report that problem is due to a broken fuel pump. however,after reading all the complaints on the vehicle this probably sounds very similar to the other owners of this vehicle. the fuel pump is on back order for 2 weeks!
Reported in: FEDERAL WAY WA || Crash: N || VIN #: 1D4RD2GG4BC
ELECTRICAL SYSTEM
my problems started only a few weeks after purchasing the vehicle. i would be inside the car, but the car would say key not found. after moving around in the car a bit, finally, it would find the key and start. also, i can only be 10 to 15 feet away from the car to arm it. any further, and i can't arm, disarm or remote start the car. doesn't make sense to have a remote start option on the remote but have it only work from 10 to 15 feet away. transmission issues have also occurred with the vehicle. sometimes, 1st gear will go all the way to 6000 rpm's before going into 2nd gear. also while driving, the gears will surge/skip and then i'll hear a large knocking noise before it kicks into gear. more recently, the car just wont start. i've been told that it is the tipm and the part is on back order. very upset. expensive car, only 2 years old, and having all these problems. it is not right, and chrysler should recall these vehicles. i'm in a rental now, but i want my car back, fixed completely. too much to ask?? i don't think so. corporations taking advantage. absolutely. hope everything works out for me and everyone else. *jb
Reported in: LOS ANGELES CA || Crash: N || VIN #:
ELECTRICAL SYSTEM
the tipm (total integrated power module) on my 2011 dodge durango has gone out. my car has been sitting at a dealership for over 2 weeks because this part is on national backorder. the dealership has no idea when they can get one (they said it could be weeks). when i dropped my durango off, there were 3 other vehicles there with the same problem as mine. as of yesterday, i am 2nd in line for the part at the dealership, but who knows what "number" i am nationally!! from what i'm reading, chrysler has a major nationwide issue with this part, but they are not willing to do a recall. i spoke with the dealership that has my car about getting a loaner, but they instructed me to call customer care at chrysler corp. i have been trying to talk to a case manager for a week now. i have called everyday, and every time they tell me that they will have someone call me within the day. i called this morning, and was told that my case was assigned a case number just today (after a whole week), and that he would call me in a day or 2. i asked to speak to a supervisor, and was told that there wasn't one available. i have spent over $300 dollars on a rent car, and it looks like i'll be spending much more. i just want them to take responsibility for their problem and reimburse me/pay for next week's rental (and beyond that). it seems that chrysler is not concerned at all, and continue to dismiss my concerns. it's very frustrating that i'm having this kind of problem with a vehicle that only has a 37,800 miles on it and is only two years old. my husband and i have always owned chrysler products, but this will definitely be the last. we are planning on going to the dealership this weekend, and trading it in "as is" for something on their preowned lot...something that is not chrysler!! (chrysler did agree to pay for the part, so the dealership will not be out any money if we trade it in.)
Reported in: FLINT TX || Crash: N || VIN #:
FUEL/PROPULSION SYSTEM
vehicle difficult to start up and will shut off at any time while driving...luckily i coasted to side of road without losing control.
Reported in: CLINTON NC || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRICAL SYSTEM
vehicle difficult to start up and will shut off at any time while driving...luckily i coasted to side of road without losing control.
Reported in: CLINTON NC || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRICAL SYSTEM
the total integrated power module (tipm) on my 2011 dodge durango citadel has also gone out as other have posted. i took my car to the dealership for an oil change and explained to them that the last 2 days i have had problems starting the vehicle. after 65 minutes they said they had to reprogram the computer and my vehicle was good to go. the next morning the vehicle had no power at all. the battery was good but no electrical items worked. i called the dealership which towed the vehicle in after 8 hours they claimed it was now the total intergrated power module that went out. they said the cost for the part and labor will be about $1,185. but the part is back-ordered. they claim there are currently 2085 vehicles waiting for this part and that it could be 1-5 months to get the part.
Reported in: SOUTHAVEN MS || Crash: N || VIN #:
ELECTRICAL SYSTEM
my 2011 durango does not start. it presents similar to how a car would in the past when the fuel pump would fail. the dealer did a "diagnostic" and initially said it was ok and it started right away. first stop on the way home at the store, it wouldn't start again. when we did get it started, it has now been sitting in our drive for a month waiting for a part the dealer identified as the tipm, total integrated power module. they said it was 1100 parts backordered, and gave a story about how the part is specific for the vehicle and how the part production were affected by the recession etc. the vehicle is almost done with it's third year production, moving to 4th year now, and they claim they have no part. we have now been told october 22 they may have the part, after being told it would be "no later that 9/23/13". the dealership (and another local one) have been looking for resolution, and despite having a case manager at dodge, still getting run around. we have heard this is fairly common for this to occur between 35000 and 75000 miles on this vehicle, and it manifest as various electronic issues from starting, to various signal and wiper malfunctions etc, anything electrical.
Reported in: CEDAR RAPIDS IA || Crash: N || VIN #: 1D4RE2GGXBC
ENGINE
2011 dodge durango began to not start. just as others.. had to try starting and would finally turn over. after a visit to dealer, where no diagnosis codes showed up..and no warning system lights were on, we took home. continued to do this for next week, even stalled while on road while going 50 mph, and at a stoplight. big safety issue here as could have got rearended w/a 3yr in car. enough...back to dodge dealer, towed this time cause wouldn't start at all. it has been at dealer for 2 weeks presently. have begun to fight chrysler/dodge as it should be covered by warranty even though over 3/36000 as the part tipm controls the items covered under powertrain warranty. this should have been a nationwide recall as it has happened to dodges/jeep/etc and obviously by social media viewing it continues. not only a factory or part defect obviously but a serious safety matter for those driving or riding in the vehicle. one lawsuit and maybe they will correct? no idea on eta of part, "will call you weekly" w/updates is not a good sign. america bailed out chrysler and now america is driving unsafe and potentially life-threatening vehicles. they apparently are offering rental cars to some. we customers still have to pay our car payments/insurance etc while our vehicles sit for weeks on end for an issue that we had no warning system light detection and engine stalling was random either at the start of your engine starting or on the road with the potential accident happening. come on chrysler protect the americans that bailed you out and do a recall on this dangerous issue and find the part...eta unknown is not acceptable or face even more loss of sales due to the negativity of safety/engine problems such as this. no re-dos on bailouts. *js
Reported in: DALTON CITY IL || Crash: N || VIN #: 1D4RE2GG8BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that while driving 30 mph, the vehicle stalled without warning. the vehicle was restarted and operated as designed. the failure recurred numerous times. the vehicle was taken to a dealer for diagnosis but the cause of the failure was undetermined. the manufacturer was notified of the failure. the vehicle was not repaired. the failure and current mileage was 44,000.
Reported in: LAKEWOOD WA || Crash: N || VIN #: 1D4RD4GG5BC
ELECTRICAL SYSTEM
i was having troubles with the auto start. read about a service bulletin (number: 08-024-11 rev. a) that fixes the issue with a flash reprogram however the dealership and chrysler said that my vin number were not affected by the issue. then five days ago there was a fan type noise from the rear bottom of the vehicle. the fan noise stayed on all night and drained my battery. i jump started the car and it held a charge and ran fine but the fan noise never stopped. i'm being told that the fan noise is the abs staying on because the tipm is bad. i'm sure that parts of the car staying on by themselves especially those related to the abs module must be of some safety concern. the car not starting could be due to the fuel pump not being started by the tipm this also is concerning. the part is on a 800+ back order. so this is affecting over 800 customers. i've met one person here in my city who says he is having the same issues with the car not starting and 9 other people at his dealership are waiting on this part. multiple posters are stating that they've been waiting over a month for a part and chrysler is not taking responsibility. faulty computers that keep certain components on and others off is very scary and the fact that they have 800+ back order is concerning. not to mention that a lot of the owners are being told to drive their cars in this condition while they wait for the replacement parts. "just keep trying to start it manually until it starts". please look into this issue and make chrysler take responsibility for this faulty product. *js
Reported in: AUSTIN TX || Crash: N || VIN #: 1D4RD5GG8BC
SERVICE BRAKES
i was having troubles with the auto start. read about a service bulletin (number: 08-024-11 rev. a) that fixes the issue with a flash reprogram however the dealership and chrysler said that my vin number were not affected by the issue. then five days ago there was a fan type noise from the rear bottom of the vehicle. the fan noise stayed on all night and drained my battery. i jump started the car and it held a charge and ran fine but the fan noise never stopped. i'm being told that the fan noise is the abs staying on because the tipm is bad. i'm sure that parts of the car staying on by themselves especially those related to the abs module must be of some safety concern. the car not starting could be due to the fuel pump not being started by the tipm this also is concerning. the part is on a 800+ back order. so this is affecting over 800 customers. i've met one person here in my city who says he is having the same issues with the car not starting and 9 other people at his dealership are waiting on this part. multiple posters are stating that they've been waiting over a month for a part and chrysler is not taking responsibility. faulty computers that keep certain components on and others off is very scary and the fact that they have 800+ back order is concerning. not to mention that a lot of the owners are being told to drive their cars in this condition while they wait for the replacement parts. "just keep trying to start it manually until it starts". please look into this issue and make chrysler take responsibility for this faulty product. *js
Reported in: AUSTIN TX || Crash: N || VIN #: 1D4RD5GG8BC
FUEL SYSTEM, GASOLINE
i was having troubles with the auto start. read about a service bulletin (number: 08-024-11 rev. a) that fixes the issue with a flash reprogram however the dealership and chrysler said that my vin number were not affected by the issue. then five days ago there was a fan type noise from the rear bottom of the vehicle. the fan noise stayed on all night and drained my battery. i jump started the car and it held a charge and ran fine but the fan noise never stopped. i'm being told that the fan noise is the abs staying on because the tipm is bad. i'm sure that parts of the car staying on by themselves especially those related to the abs module must be of some safety concern. the car not starting could be due to the fuel pump not being started by the tipm this also is concerning. the part is on a 800+ back order. so this is affecting over 800 customers. i've met one person here in my city who says he is having the same issues with the car not starting and 9 other people at his dealership are waiting on this part. multiple posters are stating that they've been waiting over a month for a part and chrysler is not taking responsibility. faulty computers that keep certain components on and others off is very scary and the fact that they have 800+ back order is concerning. not to mention that a lot of the owners are being told to drive their cars in this condition while they wait for the replacement parts. "just keep trying to start it manually until it starts". please look into this issue and make chrysler take responsibility for this faulty product. *js
Reported in: AUSTIN TX || Crash: N || VIN #: 1D4RD5GG8BC
ELECTRICAL SYSTEM
tipm=totally intergrated power module. this stops the vehicle from cranking properly. it keeps turning and turning after trying to use the push to start, it will crank, rev up and turn right back off if you use the key to start it, and it has already been flashed which did not fix the issue. i have learned from two dealerships that there is over 14,000 on backorder. they do not have a eta and they are trying to get consumers to pay for the vehicles if they do not have the basic warranty. i even purchased a extended warranty at the point of purchase and they stated that it is not covered. the cost for the part and repair they are trying to charge me is $1100. the dealership i went to advised me to contact dodge at 1-800-423-6343 and i spoke with someone whom stated it was covered, it is noted in my file 3 times by 3 different people that it is covered and then i called the dealership to see if they knew when they would get some to get me on a list and they said it is not covered, had to start all over again with speaking with dodge at the 1800 number and going back and forth. i have only had my vehicle for 10 months and of course it was more than 20,000 which makes me livid that i would even have car trouble this early in the loan. i am not going to stop until it is fixed properly and people should not be responsible for this it should be on recall.
Reported in: ALTAMONTE SPRINGS FL || Crash: N || VIN #:
POWER TRAIN
tipm=totally intergrated power module. this stops the vehicle from cranking properly. it keeps turning and turning after trying to use the push to start, it will crank, rev up and turn right back off if you use the key to start it, and it has already been flashed which did not fix the issue. i have learned from two dealerships that there is over 14,000 on backorder. they do not have a eta and they are trying to get consumers to pay for the vehicles if they do not have the basic warranty. i even purchased a extended warranty at the point of purchase and they stated that it is not covered. the cost for the part and repair they are trying to charge me is $1100. the dealership i went to advised me to contact dodge at 1-800-423-6343 and i spoke with someone whom stated it was covered, it is noted in my file 3 times by 3 different people that it is covered and then i called the dealership to see if they knew when they would get some to get me on a list and they said it is not covered, had to start all over again with speaking with dodge at the 1800 number and going back and forth. i have only had my vehicle for 10 months and of course it was more than 20,000 which makes me livid that i would even have car trouble this early in the loan. i am not going to stop until it is fixed properly and people should not be responsible for this it should be on recall.
Reported in: ALTAMONTE SPRINGS FL || Crash: N || VIN #:
ELECTRICAL SYSTEM
i attempted to start my vehicle and it would not start if i stepped on the gas very hard and several time it would then start. i was then sitting at a red light and the car stalled in the middle of an intersection. i made an appointment with a local dodge dealership at motorwold. my appointment wasn't for several days and i continued to have problems starting my vehicle in which i would attempt to start the ignition and it wouldn't turn on and i would have to step on the gas very hard until it started. i then had my appointment with the dodge dealer at motorworld. i was told 2 days later that my vehicle had been diagnosed with a total tipm(total integrated power module) failure and that my car was unsafe to drive. i would told that the tipm was on an intergalactic back order and that there were no parts in usa and that over 1000 people throughout the us were awaiting this part. i was told that motorwold would not be able to get the tipm until approximately some time in november 2013. i was told that my warranty company fidelity whom i had an extended warranty through would only cover 1 day of rental. i was told that i needed to contact chrysler regarding a rental vehicle. i spend hours calling and on hold with chrysler with phone calls. i also have lodged a complaint with the department of consumer protection. at this time i am paying for vehicle that i can not drive. i am currently in a rental vehicle and it is unknown when my vehicle will be fixed. i fear that the tipm will be replaced with another faulty part. i fear someone will be seriously injured or killed due to this faulty vehicle. i am currently paying for a care that i can not drive bc it is unsafe. dodge/chrysler needs to do something for their customers who were sold a faulty unsafe vehicle.
Reported in: WILKES BARRE PA || Crash: N || VIN #: 1D4RE2GG7BC
FUEL/PROPULSION SYSTEM
i attempted to start my vehicle and it would not start if i stepped on the gas very hard and several time it would then start. i was then sitting at a red light and the car stalled in the middle of an intersection. i made an appointment with a local dodge dealership at motorwold. my appointment wasn't for several days and i continued to have problems starting my vehicle in which i would attempt to start the ignition and it wouldn't turn on and i would have to step on the gas very hard until it started. i then had my appointment with the dodge dealer at motorworld. i was told 2 days later that my vehicle had been diagnosed with a total tipm(total integrated power module) failure and that my car was unsafe to drive. i would told that the tipm was on an intergalactic back order and that there were no parts in usa and that over 1000 people throughout the us were awaiting this part. i was told that motorwold would not be able to get the tipm until approximately some time in november 2013. i was told that my warranty company fidelity whom i had an extended warranty through would only cover 1 day of rental. i was told that i needed to contact chrysler regarding a rental vehicle. i spend hours calling and on hold with chrysler with phone calls. i also have lodged a complaint with the department of consumer protection. at this time i am paying for vehicle that i can not drive. i am currently in a rental vehicle and it is unknown when my vehicle will be fixed. i fear that the tipm will be replaced with another faulty part. i fear someone will be seriously injured or killed due to this faulty vehicle. i am currently paying for a care that i can not drive bc it is unsafe. dodge/chrysler needs to do something for their customers who were sold a faulty unsafe vehicle.
Reported in: WILKES BARRE PA || Crash: N || VIN #: 1D4RE2GG7BC
ELECTRICAL SYSTEM
i am just now being told it is the tipm. apparently that can affect so many things like about a couple of months after i bought my car in november 2012 i would be driving down the road & it would tell me key not detected. i would have to stop & turn my car off then restart. at that time my car was still under warranty now i'm wishing i would have gotten it checked out then. for the last couple of months i've been having problems starting my car. then today i had my key fob in my car & it just locked on it's own.
Reported in: SHREVEPORT LA || Crash: N || VIN #: 1D4RD4GG1BC
ELECTRICAL SYSTEM
battery light came on. made an appointment for service. never made appointment date. a/c went out, airbag light came on, radio stopped, lights flashed, windshield wipers started. car stalled out while driving 30 mph, lost power steering. no crash, rolled to a safe stopping area. car was towed to dealer. dealer said the car needed new battery. new battery was installed but check battery light was still on. after more testing, dealer said alternator needed to be replaced. new alternator was installed, but battery light was still on. dealer put calls to chrysler. chrysler said possible bad new alternator replace with another new alternator suggested. new alternator replaced but same thing still happened, check battery light still on. after more calls to chrysler, new pcm ( powertrain control module) suggested to be installed. pcm was replaced as warranty part, no check battery light. total cost of about $1,000.00 for out of warranty parts. with in a week car was not starting, would crank but engine would not start or it would start and then stall out, car would finally start after 20 mins. of trying to start car. this happened several times. took car back to dealer. software update was done. still had starting issues, and running issues. after more calls to chrysler they now believe the issue is a tipm (totally integrated power module). tipm is on a national back order with no known release/ expected availability date. chrysler will warranty the tipm part. car now sits at the dealer for almost 30 days and no one has any estimate as to a fix date. now waiting on a case manager to contact about this issue and possible rental car and refund for replaced parts. sending off paper work for lemon law. chrysler should issue recall but obviously will not due to lack of inventory in tipm parts.
Reported in: SPRING HILL FL || Crash: N || VIN #: 1D4RD2GG3BC
POWER TRAIN
battery light came on. made an appointment for service. never made appointment date. a/c went out, airbag light came on, radio stopped, lights flashed, windshield wipers started. car stalled out while driving 30 mph, lost power steering. no crash, rolled to a safe stopping area. car was towed to dealer. dealer said the car needed new battery. new battery was installed but check battery light was still on. after more testing, dealer said alternator needed to be replaced. new alternator was installed, but battery light was still on. dealer put calls to chrysler. chrysler said possible bad new alternator replace with another new alternator suggested. new alternator replaced but same thing still happened, check battery light still on. after more calls to chrysler, new pcm ( powertrain control module) suggested to be installed. pcm was replaced as warranty part, no check battery light. total cost of about $1,000.00 for out of warranty parts. with in a week car was not starting, would crank but engine would not start or it would start and then stall out, car would finally start after 20 mins. of trying to start car. this happened several times. took car back to dealer. software update was done. still had starting issues, and running issues. after more calls to chrysler they now believe the issue is a tipm (totally integrated power module). tipm is on a national back order with no known release/ expected availability date. chrysler will warranty the tipm part. car now sits at the dealer for almost 30 days and no one has any estimate as to a fix date. now waiting on a case manager to contact about this issue and possible rental car and refund for replaced parts. sending off paper work for lemon law. chrysler should issue recall but obviously will not due to lack of inventory in tipm parts.
Reported in: SPRING HILL FL || Crash: N || VIN #: 1D4RD2GG3BC
ENGINE
i have a 2011 dodge durango that has been in the dealership's shop since sept 20th. the fuel pumps failed because of a known issue with the totally integrated power module. this item has been on backorder and if that's not enough...dealerships nationwide are restricted to ordering one module per week. i believe this item should be on recall because apparently others are waiting for this part...some over a period of months. i need my vehicle. i've been in touch with customer service/corporate who has been giving me the run around and even promising me a rental car...but not making good on their promise. i'm to the point where i'm calling them daily and getting the same response. i've been assigned a case manager...but the case manager never called me. dodge doesn't have the courtesy of calling me back to let me know what's going on. what kind of business is that? tomorrow i will have been without my vehicle for two weeks without any other means of transportation. i wasn't given an estimate on when the part would be in or a rental car. this really sucks! i have young kids and pray that there isn't an emergency where i need to jump in my vehicle and go because i won't be able to.
Reported in: WEST ORANGE NJ || Crash: N || VIN #: 1D4RE4GG4BC
FUEL/PROPULSION SYSTEM
i have a 2011 dodge durango that has been in the dealership's shop since sept 20th. the fuel pumps failed because of a known issue with the totally integrated power module. this item has been on backorder and if that's not enough...dealerships nationwide are restricted to ordering one module per week. i believe this item should be on recall because apparently others are waiting for this part...some over a period of months. i need my vehicle. i've been in touch with customer service/corporate who has been giving me the run around and even promising me a rental car...but not making good on their promise. i'm to the point where i'm calling them daily and getting the same response. i've been assigned a case manager...but the case manager never called me. dodge doesn't have the courtesy of calling me back to let me know what's going on. what kind of business is that? tomorrow i will have been without my vehicle for two weeks without any other means of transportation. i wasn't given an estimate on when the part would be in or a rental car. this really sucks! i have young kids and pray that there isn't an emergency where i need to jump in my vehicle and go because i won't be able to.
Reported in: WEST ORANGE NJ || Crash: N || VIN #: 1D4RE4GG4BC
ELECTRICAL SYSTEM
the vehicle will not start, it cranks for a long time, then needs to be restarted 5 times plus before it starts, occasionally stalling out, before finally starting. this has been going on since 9/18/13. at times it leaves something running in the back of the vehicle by the fuel pump, even when the vehicle is turned off. brought to the dealer on 9/23/13 and they found the problem to be the tipm (totally integrated power module), which is on a restricted backorder with no eta. we were told to pick up the vehicle and bring it back when the part comes in. my wife is 9 months pregnant and this is our family vehicle, which is unreliable. to make it worse the vehicle stalled going through an intersection the other day, when i was driving with my 1 year old in the backseat, and we were almost hit, luckily there was an angel looking over us, and the other vehicle stopped just in time. i have tried to reach out to dodge customer service about this, and they are not willing to pay for a loaner/rental and they can give no eta on the part, as there is a couple thousand on backorder. my family and dodge got lucky in this situation, but something needs to be done before this occurs again to someone else, and someone is injured or killed.
Reported in: GLENDALE AZ || Crash: N || VIN #: 1D4RD4GG7BC
ENGINE
the vehicle will not start, it cranks for a long time, then needs to be restarted 5 times plus before it starts, occasionally stalling out, before finally starting. this has been going on since 9/18/13. at times it leaves something running in the back of the vehicle by the fuel pump, even when the vehicle is turned off. brought to the dealer on 9/23/13 and they found the problem to be the tipm (totally integrated power module), which is on a restricted backorder with no eta. we were told to pick up the vehicle and bring it back when the part comes in. my wife is 9 months pregnant and this is our family vehicle, which is unreliable. to make it worse the vehicle stalled going through an intersection the other day, when i was driving with my 1 year old in the backseat, and we were almost hit, luckily there was an angel looking over us, and the other vehicle stopped just in time. i have tried to reach out to dodge customer service about this, and they are not willing to pay for a loaner/rental and they can give no eta on the part, as there is a couple thousand on backorder. my family and dodge got lucky in this situation, but something needs to be done before this occurs again to someone else, and someone is injured or killed.
Reported in: GLENDALE AZ || Crash: N || VIN #: 1D4RD4GG7BC
ELECTRICAL SYSTEM
on september 29th the vehicle had trouble starting and would die when you put it in drive. my wife was out of town and the vehicle died while going through in intersection. she was able to get to her parents and after doing some research on line i found the vehicle had the same symptoms as many others with a faulty tipm (totally integrated power module). dodge confirmed it was a bad tipm and the part was replaced by dodge though not covered by warranty it took two weeks for the part to arrive and the total cost for repairs was almost $1200.00.
Reported in: MIDLOTHIAN TX || Crash: N || VIN #: 1D4RD2GG7BC
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated the vehicle would stall sporadically due to lack of fuel reaching the engine when first started. the contact took the vehicle to the dealer for a diagnostic test. the dealer stated that the tipm that powered the fuel pump to the engine was defective. the vehicle was not repaired because the part needed to complete the repairs was on backorder. the contact did not call the manufacturer. the failure mileage was 47,460.
Reported in: MIAMI FL || Crash: N || VIN #: 1D4RD4GG3BC
ENGINE
i took my vehicle to the dodge dealer and was told that my car could not crank because of a bad tipm module. well that was a month ago, as i was told the part was on back order and would be here october 20th. well that date came and passed and now i am told the part will not be available until november 19th. as i am a customer who is supported dodge i am beginning to have second thoughts and will keep this in mind when i purchase another vehicle. i cannot believe that there is not a national recall because of the numerous customers that are awaiting this particular part. we need help from someone as my car will sit for at least 2 months.
Reported in: ELLENWOOD GA || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRICAL SYSTEM
i took my vehicle to the dodge dealer and was told that my car could not crank because of a bad tipm module. well that was a month ago, as i was told the part was on back order and would be here october 20th. well that date came and passed and now i am told the part will not be available until november 19th. as i am a customer who is supported dodge i am beginning to have second thoughts and will keep this in mind when i purchase another vehicle. i cannot believe that there is not a national recall because of the numerous customers that are awaiting this particular part. we need help from someone as my car will sit for at least 2 months.
Reported in: ELLENWOOD GA || Crash: N || VIN #: 1D4RD4GG2BC
FUEL/PROPULSION SYSTEM
i took my vehicle to the dodge dealer and was told that my car could not crank because of a bad tipm module. well that was a month ago, as i was told the part was on back order and would be here october 20th. well that date came and passed and now i am told the part will not be available until november 19th. as i am a customer who is supported dodge i am beginning to have second thoughts and will keep this in mind when i purchase another vehicle. i cannot believe that there is not a national recall because of the numerous customers that are awaiting this particular part. we need help from someone as my car will sit for at least 2 months.
Reported in: ELLENWOOD GA || Crash: N || VIN #: 1D4RD4GG2BC
VEHICLE SPEED CONTROL
vehicle stalled while turning off 4-lane and traffic began to come which had to stop until vehicle started again. wipers, lights, and radio clock not functioning correctly, basically all electrical has not functioned correctly at one time or another. vehicle will not start, also continuously cranks for10 seconds an shuts down, has also started an immediately died. fan sound running under back seat, thought was possible tire going flat. automatic start will not work at times. going 55mph on highway and engine died. very very dangerous vehicle to drive!!!!! part is supposed to be tipm total integrated power module, and be here in 2-3 days.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
ELECTRICAL SYSTEM
vehicle stalled while turning off 4-lane and traffic began to come which had to stop until vehicle started again. wipers, lights, and radio clock not functioning correctly, basically all electrical has not functioned correctly at one time or another. vehicle will not start, also continuously cranks for10 seconds an shuts down, has also started an immediately died. fan sound running under back seat, thought was possible tire going flat. automatic start will not work at times. going 55mph on highway and engine died. very very dangerous vehicle to drive!!!!! part is supposed to be tipm total integrated power module, and be here in 2-3 days.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
ELECTRICAL SYSTEM
it began when the car would crank and not start several times before actually starting. i took it in (figuring at some point it would just not start at all and leave me stranded) and they said they couldn't duplicate it and sent me home. it started doing it again, so i took it back in and they reflashed something or other and sent me on my way. the reflash did not fix the problem, but i did not take it back in, figuring i would leave with the same result. finally, the car died on me while i was driving it, with my small children in the car. no power brakes, no power steering. i was able to pull over to the side of the road safely. thankfully i was not going terribly fast and there were no other cars around. i took it back in again, and they told me it needed a new tpim. after speaking with dodge, this is apparently a common problem in the '11 durangos. the new tpim was installed, however, for some reason, activating the right turn signal now flashes the fog lights. according to the service department, this is due to a second faulty tpim.
Reported in: SUMTER SC || Crash: N || VIN #:
ELECTRICAL SYSTEM
the vehicle just died while driving in a parking lot loss of power to everything including steering and brakes. it was restarted and driven to where we were staying. the next morning it would not start after many attempts. we had it towed to the nearest dodge dealer where we eventually learned it was the tipm module . we also learned that this problem could be a dangerous one. we were also informed that this part is on eternal back order leaving us stranded 12 hours from home with a car full of kids. dodge needs to make this right!!! i am not sure i will feel safe driving this vehicle now that i know this is a real common problem!
Reported in: OOLTEWAH TN || Crash: N || VIN #: 1D4RE4GG3BC
ELECTRICAL SYSTEM
on 10/24/2013 i started the car with the key fob by the time i reached the vehicle it was off this had happened before when i had less than 1/4 of gas so i thought nothing of it. drove to work the morning of the 25th just fine got ready to go to lunch and the post office used the key fob to remote start by the time i got to the car it was off when i attempted to start it would not start continued to make a sound as if it was still trying to start. i filled the tank mind you on my way to work so i knew it wasn't the lack of gas at this point. i had to have it towed during my lunch break to the dealer who called a few hours later to inform me it was the tipm (totally integrated power module) which would cost $1,230 not including labor. oh the catch is the part is on back order and he will not know when it will get here until he places the order. i questioned the fact that this was a rare part and if any recalls had been issued as my warranty just ran just reached 41k warranty expired at 35k. he said not just with durango's but also with other dodge models said he wouldn't know when part would arrive until he placed the order. well i can see now i need to expect the worst. this should be a nationwide recall.
Reported in: MEMPHIS TN || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRICAL SYSTEM
the vehicle will not start sometimes. took vehicle in to dealership, and it did not act the way it did on me. so they updated the software, the very next day the vehicle would not start regularly. it would make a noise like it was not getting enough gas to the stater. took vehicle the dealership, then was told it was the tipm (totally integrated power module). this item is not covered under warranty. this is currently our only mode of transportation. it is the family vehicle, used also for work. the dealership told us that it would cost at least $1,000 to have it fixed. however, i purchased this vehicle least year in october, this should not be happening on vehicle owned less then a year. now the part for the vehicle is not available and i have a useless vehicle sitting in my driveway and can't drive or move it. this should be on recall!!!!!! and consumers should be reimbursed for their suffering from chrysler. i think that it is time that the media beware of the raw deal consumers are getting from chrysler. when my fiance drove it to work it stalled on her, completely shut down. she could have been seriously injured!!!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: NATCHEZ MS || Crash: N || VIN #: 1D4RD4GG5BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start. the contact also stated that while driving at various speeds, the vehicle would sporadically stall without warning. the vehicle was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 55,000.
Reported in: REDINGTON FL || Crash: N || VIN #: 1D4RD4GG5BC
ELECTRICAL SYSTEM
the vehicle failed to start. while driving at various speeds, the vehicle sporadically stalls without warning. suv was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. the manufacturer was notified of the failure. the vehicle is at dealership without an eta on repair. part is on back order. vehicle has 36800 miles.
Reported in: PALM BEACH GARDENS FL || Crash: N || VIN #: 1D4SD4GT3BC
FUEL SYSTEM, GASOLINE
the vehicle failed to start. while driving at various speeds, the vehicle sporadically stalls without warning. suv was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. the manufacturer was notified of the failure. the vehicle is at dealership without an eta on repair. part is on back order. vehicle has 36800 miles.
Reported in: PALM BEACH GARDENS FL || Crash: N || VIN #: 1D4SD4GT3BC
ELECTRICAL SYSTEM
having problems with push start button and remote start with keyfob.....at times car cranks but it doesn't turn on. have to try many times before it turns on.
Reported in: NEW MILFORD NJ || Crash: N || VIN #: 1D4RE4GG3BC
ENGINE
incident date start: 11/02/2013. the vehicle would not start. the engine would turn over but there was either no fuel or ignition spark. continued to try to start the vehicle but refused to start. after about 6 to 8 minutes of trying it started. the vehicle started every time after that but the next morning it refused to start. again after 6 to 8 minutes of trying, it started and started each time for the rest of the day. this repeated itself each day. the dealer diagnosed it as the "totally integrated control module" failed.
Reported in: NASHUA NH || Crash: N || VIN #: 1D4SE5GTXBC
ELECTRICAL SYSTEM
incident date start: 11/02/2013. the vehicle would not start. the engine would turn over but there was either no fuel or ignition spark. continued to try to start the vehicle but refused to start. after about 6 to 8 minutes of trying it started. the vehicle started every time after that but the next morning it refused to start. again after 6 to 8 minutes of trying, it started and started each time for the rest of the day. this repeated itself each day. the dealer diagnosed it as the "totally integrated control module" failed.
Reported in: NASHUA NH || Crash: N || VIN #: 1D4SE5GTXBC
POWER TRAIN
incident date start: 11/02/2013. the vehicle would not start. the engine would turn over but there was either no fuel or ignition spark. continued to try to start the vehicle but refused to start. after about 6 to 8 minutes of trying it started. the vehicle started every time after that but the next morning it refused to start. again after 6 to 8 minutes of trying, it started and started each time for the rest of the day. this repeated itself each day. the dealer diagnosed it as the "totally integrated control module" failed.
Reported in: NASHUA NH || Crash: N || VIN #: 1D4SE5GTXBC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the contact also stated that the wipers erroneously activated, and the climate controls and dashboard lights failed. the vehicle was taken to the dealer where it was found that the alternator and battery needed to be replaced. the vehicle was repaired but the failures recurred. the manufacturer was contacted about the failure. the failure mileage was not available.
Reported in: ORLANDO FL || Crash: N || VIN #: 1D4RD2GG2BC
ELECTRICAL SYSTEM
vehicle would hesitate to start, after several tries it would start. on 11/11/13 when the cruise control was set it accelerated by itself. i was trying to start it on 11/12/13 and 11/13/13, when it finally started it accelerated to 4 1/2 rpm, so drove it to the dealership and i was told it was the tipm, which isnt available, but there are parts to correct the problem. one part would be available in 4 business days and the wiring part won't be available until 12/24/2013 estimated. this id such an inconvenience!
Reported in: LITTLE ROCK AR || Crash: N || VIN #: 1D4RE4GG2BC
VEHICLE SPEED CONTROL
vehicle would hesitate to start, after several tries it would start. on 11/11/13 when the cruise control was set it accelerated by itself. i was trying to start it on 11/12/13 and 11/13/13, when it finally started it accelerated to 4 1/2 rpm, so drove it to the dealership and i was told it was the tipm, which isnt available, but there are parts to correct the problem. one part would be available in 4 business days and the wiring part won't be available until 12/24/2013 estimated. this id such an inconvenience!
Reported in: LITTLE ROCK AR || Crash: N || VIN #: 1D4RE4GG2BC
ELECTRICAL SYSTEM
my vehicle (2011 dodge durango) started to not turn over when going to start. it almost felt like there was no gas getting to through. it eventually started after 3 tries. the next morning it was worse and took 5 tries for it to eventually start. after taking it to a dodge dealership the told me it was the fuel pump and i would need two new pumps. i decided to take the vehicle to my local mechanic. he informed me it was actually the totally integrated power module (tipm). when i went back to the dealership to inform them they misdiagnosed the problem and it was the tipm, they informed me that there was a 700+ waiting list to get this unit, would cost $1200 and it would likely take 2-3 months to get it. no help was extended in the form of a loaner car or helping pay for a rental. when this happened i actually had a 2014 durango in the process of being built but they still did not offer any help. i told my local mechanic about the back order on then tipm. he then took the tipm out and sent to his component guy. he ordered some parts and soldered them on the existing tipm. this took a week to finish and is working without problem for a cost of $400. why dodge chooses not have somebody repair the actual tipm leads me to believe its not an honest dealing.
Reported in: PENSACOLA FL || Crash: N || VIN #: 1D4SD6GT9BC
ELECTRICAL SYSTEM
the 2011 durango wont start. a bad totally integrated power module. over 800 on back ordered. seems to be a serious problem and should be recalled and replaced by chrysler.
Reported in: POYNETTE WI || Crash: N || VIN #: 1D4SE4GT7BC
FUEL/PROPULSION SYSTEM
i am having problems with the 2011 car starting up. i tried to start it at least 5 times before starting. then eventually, it would not start at all. i went to the dealership and they could not find problem after completing a diagnostic. letter they told me i would have to pay 100 dollars per hour in order for them to look at the fuel pump. if that was not the problem, i would still have to pay for it. i took it to another mechanic. they told me it was the fuel box of the integrated power control module. i have not had my car long, and i ready to sell it. no more dodges for me.
Reported in: BAKER LA || Crash: N || VIN #:
ELECTRICAL SYSTEM
the past 2 months, my vehicle has been given me problems starting engine- i turn key to start and it just cranks! in october, i brought to dodge dealership and they told me it needed a "software update"- that didn't do anything. it randomly starts when it wants! then the past week it got really bad- not starting at all! black friday left to shop early in morning- wouldn't start, so took husband's truck- got back at noon- tried again car started- so me and my little girl went into town- stop at traffic red light- then light turned green- pressed gas to go and nothing happened!!!! my car randomly just turned off at light! as cars honked for me to go i hurried and put car in park and prayed for it to crank- it did- and drove straight to dealership- again they said it was an software update! well its sunday and my vehicle is at my mom's because it won't start at all! i'm reading a lot of complaints of ticm- that is backordered- i will call dealer tomorrow - i really love my durango and hope it can be fixed.
Reported in: NEW IBERIA LA || Crash: N || VIN #: 1D4RD4GG4BC
ENGINE
the past 2 months, my vehicle has been given me problems starting engine- i turn key to start and it just cranks! in october, i brought to dodge dealership and they told me it needed a "software update"- that didn't do anything. it randomly starts when it wants! then the past week it got really bad- not starting at all! black friday left to shop early in morning- wouldn't start, so took husband's truck- got back at noon- tried again car started- so me and my little girl went into town- stop at traffic red light- then light turned green- pressed gas to go and nothing happened!!!! my car randomly just turned off at light! as cars honked for me to go i hurried and put car in park and prayed for it to crank- it did- and drove straight to dealership- again they said it was an software update! well its sunday and my vehicle is at my mom's because it won't start at all! i'm reading a lot of complaints of ticm- that is backordered- i will call dealer tomorrow - i really love my durango and hope it can be fixed.
Reported in: NEW IBERIA LA || Crash: N || VIN #: 1D4RD4GG4BC
FUEL/PROPULSION SYSTEM
the past 2 months, my vehicle has been given me problems starting engine- i turn key to start and it just cranks! in october, i brought to dodge dealership and they told me it needed a "software update"- that didn't do anything. it randomly starts when it wants! then the past week it got really bad- not starting at all! black friday left to shop early in morning- wouldn't start, so took husband's truck- got back at noon- tried again car started- so me and my little girl went into town- stop at traffic red light- then light turned green- pressed gas to go and nothing happened!!!! my car randomly just turned off at light! as cars honked for me to go i hurried and put car in park and prayed for it to crank- it did- and drove straight to dealership- again they said it was an software update! well its sunday and my vehicle is at my mom's because it won't start at all! i'm reading a lot of complaints of ticm- that is backordered- i will call dealer tomorrow - i really love my durango and hope it can be fixed.
Reported in: NEW IBERIA LA || Crash: N || VIN #: 1D4RD4GG4BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated that the instrument panel lights intermittently failed. the vehicle was taken to the dealer where it was found that the total integrated power module had failed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 50,000. the vin was unavailable.
Reported in: LAREDO TX || Crash: N || VIN #:
ELECTRICAL SYSTEM
about 2 months ago (at around 50000 miles), i started experiencing problems with starting the vehicle. if i used the push button, it would just keep trying to turn over but wouldn't start. i removed the button, thinking that may have something to do with it but it didn't help the problem has continued to get worse, and today took approximately 20 tries turning the key to finally get it to start. for a few days i was able to start it by remotely starting it, but now that doesn't work either. about 2 weeks ago, i did take it to the dodge/chrysler/jeep dealer where it was purchased and who has performed all maintenance on the car since its purchase. they could not get it to "act up" but guessed that it is the tipm and quoted me $1,067 to repair/replace. i was told the part itself was $800. i was also told that chrysler was working on some sort of by-pass that should be available in march 2014, and will be much cheaper. based on the fact that every day starting gets more problematic, there is no way i can wait until march to repair the vehicle. every day i wonder if this is the day it won't start at all. on the other hand, from what i'm reading online, it appears i probably can't get the part anyway, because there are apparently so many orders for this part, that it is on back order and people are waiting months to get the part. i live rurally and have to have a reliable vehicle. i had a 2000 durango that never had any problems like this and was the main reason i bought this one. "bought" - meaning i still have over 3 years of payments left, and am facing major repair bills as well, which i can't afford. disappointed is a very polite word for how i'm feeling right now.
Reported in: OCKLAWAHA FL || Crash: N || VIN #: 1D4RD4GG6BC
ELECTRICAL SYSTEM
vehicle having issues cranking, takes awhile to get it started, stalls out while driving.
Reported in: ALACHUA FL || Crash: N || VIN #: 1D4RD2GG1BC
FUEL/PROPULSION SYSTEM
vehicle having issues cranking, takes awhile to get it started, stalls out while driving.
Reported in: ALACHUA FL || Crash: N || VIN #: 1D4RD2GG1BC
ELECTRICAL SYSTEM
the vehicle would not start. the engine would turn over but there was either no fuel or ignition spark. continued to try to start the vehicle but refused to start. after about 6 - 8 minutes of trying, it started. the vehicle started every time after that but the next morning it refused to start. again after 6 - 8 minutes of trying, it started and started each time for the rest of the day. this repeated itself each day. the dealer diagnosed it as the "totally integrated control module" failed.
Reported in: SAN ANGELO TX || Crash: N || VIN #: 1D4RD3GG0BC
ELECTRICAL SYSTEM
vehicle is having issues starting, either by remote start or by pushing the start button. there have been many documented cases of this on the 2011 model year. all have been attributed to the failure of the "totally integrated control module" ticm. contacted the dealership they say it is not under warranty and there is no recall for it either. the dealership states repairs have to be paid by me.
Reported in: LAWTON OK || Crash: N || VIN #: 1D4RE4GG8BC
ELECTRICAL SYSTEM
vehicle has difficulty starting and will just continue to crank but not start. it takes several tries to get it to start. it seems to be the tipm module.
Reported in: PORT ST LUCIE FL || Crash: N || VIN #: 1D4SD6GT6BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that while driving 35 mph, the vehicle stalled without warning. the vehicle was restarted and operated as designed. the failure recurred numerous times. the vehicle was not taken to dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 51,000.
Reported in: LASALLE TX || Crash: N || VIN #: 1D4SD5GTXBC
ELECTRICAL SYSTEM
2011 dodge durango... trouble starting. we purchased it new in march of 2011. we have been having this problem since june 2013. it takes 8-15 tries to get the car started. it keeps getting worse. my car also has a "fan sound" after it is turned off. it runs down the battery and battery dies everyday.
Reported in: CORPUS CHRISTI TX || Crash: N || VIN #: 1D4RD4GG0BC
ELECTRICAL SYSTEM
tried to start vehicle and it would not start and the smell of burn wiring this happen several times. i seen the check engine appear and disappear i thought maybe oxygen sensor, or loose wire. so during the holidays november the vehicle cease to start and the vehicle radio and air bag light continue to operate off and on. i contacted a dealer who stated that they would work on the vehicle after the holiday january 9 2014 but change it to the 21 of january so i contacted chrysler dodge corp and they gave me a case number and i stated that others had the same problem and was there a recall. they sent me to the stealership to get it check out. they stated that it would take them a while to check it out one day and they said they fixed the problem (tip module) and that i should pay for it and if not they will charge me 45 dollars a day if i did not pick it up. i stated that i am waiting for the dodge corp to help with the bill. they then stated they are not going to help and if i don't pay they will enforce their extra monies for having it there. i thought they wanted customers not chase them away. go fiat.
Reported in: HILLSIDE NJ || Crash: N || VIN #: 1D4RE5GG0BC
FUEL/PROPULSION SYSTEM
tried to start vehicle and it would not start and the smell of burn wiring this happen several times. i seen the check engine appear and disappear i thought maybe oxygen sensor, or loose wire. so during the holidays november the vehicle cease to start and the vehicle radio and air bag light continue to operate off and on. i contacted a dealer who stated that they would work on the vehicle after the holiday january 9 2014 but change it to the 21 of january so i contacted chrysler dodge corp and they gave me a case number and i stated that others had the same problem and was there a recall. they sent me to the stealership to get it check out. they stated that it would take them a while to check it out one day and they said they fixed the problem (tip module) and that i should pay for it and if not they will charge me 45 dollars a day if i did not pick it up. i stated that i am waiting for the dodge corp to help with the bill. they then stated they are not going to help and if i don't pay they will enforce their extra monies for having it there. i thought they wanted customers not chase them away. go fiat.
Reported in: HILLSIDE NJ || Crash: N || VIN #: 1D4RE5GG0BC
ENGINE
tried to start vehicle and it would not start and the smell of burn wiring this happen several times. i seen the check engine appear and disappear i thought maybe oxygen sensor, or loose wire. so during the holidays november the vehicle cease to start and the vehicle radio and air bag light continue to operate off and on. i contacted a dealer who stated that they would work on the vehicle after the holiday january 9 2014 but change it to the 21 of january so i contacted chrysler dodge corp and they gave me a case number and i stated that others had the same problem and was there a recall. they sent me to the stealership to get it check out. they stated that it would take them a while to check it out one day and they said they fixed the problem (tip module) and that i should pay for it and if not they will charge me 45 dollars a day if i did not pick it up. i stated that i am waiting for the dodge corp to help with the bill. they then stated they are not going to help and if i don't pay they will enforce their extra monies for having it there. i thought they wanted customers not chase them away. go fiat.
Reported in: HILLSIDE NJ || Crash: N || VIN #: 1D4RE5GG0BC
ENGINE
tipm failure. vehicle will not start. dodge refuses any assistance with repair of over $1200. class action lawsuit by [xxx] has been started. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: ROCKWALL TX || Crash: N || VIN #: 1D4SD4GT9BC
ELECTRICAL SYSTEM
tipm failure. vehicle will not start. dodge refuses any assistance with repair of over $1200. class action lawsuit by [xxx] has been started. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: ROCKWALL TX || Crash: N || VIN #: 1D4SD4GT9BC
ELECTRICAL SYSTEM
while driving 35 mph the battery light illuminated, the dashboard lights started going on and off, and the windshield wipers activated. the car then lost all power, acceleration, and power steering. the car was towed to my mechanic who diagnosed a failed alternator. after the alternator was replaced, the car still would not function properly. the car then had to be towed to the nearest dealer who diagnosed a powertrain control module failure(pcm). the pcm was on backorder but part was received 1 week later. the pcm had to be replaced and reprogrammed. dodge refuses to take responsibility for the alternator that failed due to the faulty pcm.
Reported in: SHEFFIELD PA || Crash: N || VIN #:
POWER TRAIN
tipm was replaced and vehicle started to do the same similar things, however, this time it locked my 9 yr. old daughter in the vehicle with it running and the key fob was in the vehicle. she had to unbuckle and let me in. the electrical system still has a mind of its own, stalls in road at different speeds, also while driving it acts like the engine is shutting off then it comes back, and continues this procedure a few times until it finally comes back to life. 4low has not properly worked ever, and is a danger when in an emergency situation, and you need it. they say they have redesigned the 4low, evidentially there are problems with it. the dealership, sheets, says there's nothing wrong with the part again.vehicle starts and dies, stalls in road, acts like it's going to stall and comes back, controls inside vehicle do whatever they want to do when they want to. front signal light keeps blowing, and will not take a bulb, it blows them out every time, so when blinker is turned on the fog lights flash up front, like hazard flashers. the back passenger bulb has been replaced many times, and for now they are the only signals working, except for the ones on the mirrors. fuel pump stays on sometimes after vehicle is shut off. basically the vehicle is still a danger to anyone inside it, and to anyone on the road, due to the fact that it can cause an accident at any given time. the vehicle locked up in 4low/tow-haul mode, and then the entire transmission locked up. had to come home approx. 1-2 miles at a very low speed, with hazard lights on, and then had to coast in driveway because the transmission had no gears, and locked up. dodge really needs to recall this. if they designed this vehicle correctly the first time none of the maintenance would be necessary, and we would not have had to call dodge so many times. if the problem was not recurring the issue would be resolved.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
ELECTRICAL SYSTEM
tipm was replaced and vehicle started to do the same similar things, however, this time it locked my 9 yr. old daughter in the vehicle with it running and the key fob was in the vehicle. she had to unbuckle and let me in. the electrical system still has a mind of its own, stalls in road at different speeds, also while driving it acts like the engine is shutting off then it comes back, and continues this procedure a few times until it finally comes back to life. 4low has not properly worked ever, and is a danger when in an emergency situation, and you need it. they say they have redesigned the 4low, evidentially there are problems with it. the dealership, sheets, says there's nothing wrong with the part again.vehicle starts and dies, stalls in road, acts like it's going to stall and comes back, controls inside vehicle do whatever they want to do when they want to. front signal light keeps blowing, and will not take a bulb, it blows them out every time, so when blinker is turned on the fog lights flash up front, like hazard flashers. the back passenger bulb has been replaced many times, and for now they are the only signals working, except for the ones on the mirrors. fuel pump stays on sometimes after vehicle is shut off. basically the vehicle is still a danger to anyone inside it, and to anyone on the road, due to the fact that it can cause an accident at any given time. the vehicle locked up in 4low/tow-haul mode, and then the entire transmission locked up. had to come home approx. 1-2 miles at a very low speed, with hazard lights on, and then had to coast in driveway because the transmission had no gears, and locked up. dodge really needs to recall this. if they designed this vehicle correctly the first time none of the maintenance would be necessary, and we would not have had to call dodge so many times. if the problem was not recurring the issue would be resolved.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
EXTERIOR LIGHTING
tl* the contact owns a 2011 dodge durango. the contact stated that when she turned on the front passenger's side signal, the front driver's side and the front passenger's side fog lights blinked erroneously. the vehicle was taken to a dealer, who replaced the front passenger's side headlight. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the problem. the approximate mileage was 81,000.
Reported in: SULPHUR LA || Crash: N || VIN #: 1D4RD4GG5BC
ENGINE
vehicle had problems starting earlier in the day. aprox 3am neighbors knocked on our windows saying it was on fire. fire dept put fire out which started in engine compartment. total loss.
Reported in: TACOMA WA || Crash: N || VIN #:
ELECTRICAL SYSTEM
vehicle had problems starting earlier in the day. aprox 3am neighbors knocked on our windows saying it was on fire. fire dept put fire out which started in engine compartment. total loss.
Reported in: TACOMA WA || Crash: N || VIN #:
POWER TRAIN
power train thump and shudder, constantly complained to dealership, did not take any action until recently (jan 2014 with approximately 58,000 miles), when the automatic 4 wheel drive would not engage in poor winter driving conditions. no codes related to the problem, i drove the vehicle and demonstrated the problem. dealer could not recreate problem when chrysler technician came to service location. it is likely the system was reset to learn mode, transmission did not display problem during learn mode.rebuilt the transmission and replaced the transfer case (over 9 weeks in the shop). problem may have been solved, but have not been able to drive the vehicle due to weather and business travel. the transmission in this year is a mercedes unit, effectively a bastard step child with no ongoing technical support.. the drive train integration with engine controls and diagnostics dangerously ineffective.
Reported in: CARLISLE PA || Crash: N || VIN #: 1D4SE6GT5BC
ELECTRICAL SYSTEM
june of 2013, engine start problems, crank and no start, or crank and run very rough -- sever misfires. complained to dealer, no codes, so they say no problem. problem became more severe, recorded video and audio of the problem on my phone. also had issue with sirius/xm loosing all station presets, and the vehicle would loose connection with the key fob. could be power issue. they opted to replace the fuel pump with no diagnostics to confirm that this would correct the problem. after the fuel pump was replaced took the vehicle home, next morning it would crank and not start. the vehicle was towed to the dealer, eventually the tipm (totally integrated power module) was replaced. at least one issue with the tipm has been substandard solid state relays inside the module. this fundamental flaw has seemed to cause a flood of problems across the chrysler product line with a wide range of symptoms. due to the wide range of symptoms, very poor built in diagnostics, and the inability or unwillingness of service departments to properly diagnose problems, this has led to under reporting of tipm issue. please ask for data from chrysler regarding tipm replacements for model years since its introduction. i still have intermittent problem with engine starting and running very rough (severe misfires), no codes along other electrical problems. this vehicle is not safe if the systems of this vehicle do not operate properly and in unison. the tipm is an achilles heel that poses a significant danger to drivers and the motoring public.
Reported in: CARLISLE PA || Crash: N || VIN #: 1D4SE6GT5BC
SERVICE BRAKES
occasionally when braking, particularly at speeds below 35 mph, the brake pedal stiffens up and the car continues to travel despite depressing the brake pedal as hard as possible. this is a repeating problem. my concern is that eventually this could lead to a crash. i notice this problem has been reported and by others and recalls have been issued on 2012 through 2013, but my vehicle is not included because it is a 2011. this is a safety hazard and should be addressed by chrysler immediately.
Reported in: STOW OH || Crash: N || VIN #: 1D4RE4GG5BC
FUEL/PROPULSION SYSTEM
vehicle would not start, would start then it would shut off within a few seconds of being on, this would be repeated several times before the vehicle would stay on and we could drive it. sometimes it would be fine for the rest of the day, other times it would be a continued problem throughout the same day. this has been ongoing since the first incident back in november of 013, and we did take it to the dealership where we purchased it new and they said it was only the computers needing to be calibrated or reset. we notified the dealer the problem still existed, but they did not find a solution. we informed the dealer of problems with the tipm module and that we felt this was the problem, the dealer denied this was the problem. it is now march, 2014 and in recent days we have experienced the vehicle's fuel line relay staying engaged after we have turned off and removed the key from the vehicle. this new problem will stay ongoing until we remove the m20 fuse. we have contacted the dealership and will bring it in. we physically went to the dealer and spoke with a sales rep. who was giving us the impression he had no idea what the problem was and said that no one there could come out to hear the sound of the fuel line remaining engage, we would have to come back when a service personal can hear it and advise on it. we are extremely concerned that the fuel line relay remains active and engaged while the vehicle is standing, this could be potentially life threatening if it were to be rear ended or hit by a moving vehicle. we are concerned that our children, anyone in the vehicle could be seriously injured or killed if this were to happen. with hundreds of complaints from consumers with chrysler/dodge vehicles experiencing the very same problem and with a national back order on the very part that needs fixing, we find it unconscionable that there hasn't been a recall!!
Reported in: TEMECULA CA || Crash: N || VIN #: 1D4RD2GGXBC
SERVICE BRAKES
weather conditions were snowy and icy during my daily commute. while in route to my place of work i was driving down a mild incline toward a stop light which had just turned red. i was traveling at a lower speed (30 to 35 mph) due to driving conditions. due to those icy conditions my abs immediately kicked in as i approached the stop light. for a matter of seconds i had the brake pedal firmly depressed continuously all the way to the stop light and i could hear the typical abs noise until my vehicle stopped. once traffic resumed i could feel a difference in the pressure needed to apply and activate the brakes. as i continued driving the pressure i needed to apply for braking increased dramatically but with less and less response from the brakes. after only 1 additional trip i realized the need for service work and scheduled service. on my second trip after the initial incident braking became extremely difficult and the dashboard brake warning lamp came on. my third trip was to service which was scheduled and the brake booster was found to be the issue. initially the supplying dodge dealer had told the repair facility which diagnosed the issue that the part was unavailable but orders were being shipped soon to fill back orders. this suggested that the brake booster may be prone to some type of failure. online research and chat indicated this to be a commonly addressed issue. i pursued this concern with dodge customer service as a safety complaint with 2 different messages. the dodge customer assistance center did not acknowledge this as a recognized safety issue but only as a "out-of-warranty consideration. since abs components are designed specifically for these types of driving conditions, safety concerns still remain regarding further abs component failure under normal operation. i have retained the defective part.
Reported in: HOWARD CITY MI || Crash: N || VIN #: 1D4RE3GG4BC
SERVICE BRAKES
i was the extremely proud owner of a 2011 dodge durango. by far the best vehicle i have ever owned. on january 11, 2014 while on our way home with our (2) children, we were heading down a mountain coming into a turn. it was foggy that night and unsure if there was ice on the road i was driving a maximum speed of 20 miles an hour. i drive this road every day, as i have for the past 25 years. when i started to apply my brakes, they locked up/grabbed at which point we started to gain speed and went directly into a guard rail ultimately totaling my vehicle. i thank all that is good in this world that no one was seriously injured, but extremely terrified and thankful that we were not going any faster. this was the worst night of my life as we stood in the middle of the night a long the road waiting for help. the psp did not show up for about 2 hours and once the tow truck got there we had to wait even longer. i have to ask myself if knowing about the possibility of brake corrosion may have prevented this accident. i know vehicles are replaceable, but as i said this was the best vehicle that i have ever had and i miss it to this day.
Reported in: LANDISBURG PA || Crash: Y || VIN #:
STRUCTURE:BODY
i was the extremely proud owner of a 2011 dodge durango. by far the best vehicle i have ever owned. on january 11, 2014 while on our way home with our (2) children, we were heading down a mountain coming into a turn. it was foggy that night and unsure if there was ice on the road i was driving a maximum speed of 20 miles an hour. i drive this road every day, as i have for the past 25 years. when i started to apply my brakes, they locked up/grabbed at which point we started to gain speed and went directly into a guard rail ultimately totaling my vehicle. i thank all that is good in this world that no one was seriously injured, but extremely terrified and thankful that we were not going any faster. this was the worst night of my life as we stood in the middle of the night a long the road waiting for help. the psp did not show up for about 2 hours and once the tow truck got there we had to wait even longer. i have to ask myself if knowing about the possibility of brake corrosion may have prevented this accident. i know vehicles are replaceable, but as i said this was the best vehicle that i have ever had and i miss it to this day.
Reported in: LANDISBURG PA || Crash: Y || VIN #:
ELECTRICAL SYSTEM
i was the extremely proud owner of a 2011 dodge durango. by far the best vehicle i have ever owned. on january 11, 2014 while on our way home with our (2) children, we were heading down a mountain coming into a turn. it was foggy that night and unsure if there was ice on the road i was driving a maximum speed of 20 miles an hour. i drive this road every day, as i have for the past 25 years. when i started to apply my brakes, they locked up/grabbed at which point we started to gain speed and went directly into a guard rail ultimately totaling my vehicle. i thank all that is good in this world that no one was seriously injured, but extremely terrified and thankful that we were not going any faster. this was the worst night of my life as we stood in the middle of the night a long the road waiting for help. the psp did not show up for about 2 hours and once the tow truck got there we had to wait even longer. i have to ask myself if knowing about the possibility of brake corrosion may have prevented this accident. i know vehicles are replaceable, but as i said this was the best vehicle that i have ever had and i miss it to this day.
Reported in: LANDISBURG PA || Crash: Y || VIN #:
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to respond to deceleration attempts. the vehicle was not diagnosed or repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign number 14v154000 (service brakes , service brakes, hydraulic). the failure mileage was 38,000. updated 06/10/14*lj
Reported in: STREETSBORO OH || Crash: N || VIN #: 1D4RE4GG7BC
ELECTRICAL SYSTEM
i recently purchased a 2011 dodge durango. i love this vehicle. only problem i have encountered just recent, is the rear ac. for some reason, it will turn to high fan setting and the highest temperature possible. the rear controls are on cool and the fan is set to low. i also have the same settings for the front. i have read different forums online and seen several people talking about this matter. yesterday my daughter began to cry because the 3rd row was extremely hot from the heater being on. do you know of chrysler is aware of the possible problem. please respond if you can assist me.
Reported in: BEEVILLE TX || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated there were several attempts before the engine would start. the failure was a constant occurrence. the vehicle was taken to an authorized dealer, who stated that the totally integrated power module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 45,000. rk
Reported in: LAWRENCEVILLE GA || Crash: N || VIN #: 1D4SD6GT1BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated there were several attempts before the engine would start. the failure was a constant occurrence. the vehicle was taken to an authorized dealer, who stated that the totally integrated power module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the defect. the approximate failure mileage was 45,000. rk
Reported in: LAWRENCEVILLE GA || Crash: N || VIN #: 1D4SD6GT1BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact stated that while driving 50 mph, the driver attempted to engage the brake pedal and the brake pedal sank to the floor at which time the vehicle failed to stop. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 42,900.
Reported in: HIGHLAND MI || Crash: N || VIN #: 1D4SE5GT2BC
UNKNOWN OR OTHER
vehicle would not start, would start then it would shut off within a few seconds of being on, this would be repeated several times before the vehicle would stay on and we could drive it. sometimes it would be fine for the rest of the day, other times it would be a continued problem throughout the same day. this has been ongoing since the first incident back in april 2014 . we notified the dealer the problem still existed, but they did not find a solution. we informed the dealer of problems with the tipm module and that we felt this was the problem, the dealer denied this was the problem and said that the battery was the problem. we are extremely concerned that the fuel line relay remains active and engaged while the vehicle is standing, this could be potentially life threatening if it were to be rear ended or hit by a moving vehicle. we are concerned that our children, anyone in the vehicle could be seriously injured or killed if this were to happen. with hundreds of complaints from consumers with chrysler/dodge vehicles experiencing the very same problem and with a national back order on the very part that needs fixing, we find it unconscienable that there hasn't been a recall!!
Reported in: KILLEEN TX || Crash: N || VIN #: 1D4RD4GG3BC
ELECTRICAL SYSTEM
the vehicle started smoking while parked. vehicle will not start. it was taken to a collision center, but they couldn't figure out what the problem is. the vehicle was later taken to the dodge dealer and they still have not determined the problem or cause. their guess is that there was a shortage, or problems with the tipm (totally integrated power modules) and they also have not been able to start the vehicle.
Reported in: MIDLAND GA || Crash: N || VIN #: 1D4RD2GG1BC
ELECTRICAL SYSTEM
wont start just cranks and wont turn over. if start after sever times lost compresión and shut down even driving it. trembling and shaking when its starts if its starts. not to able to start,shuff of without warnings.
Reported in: RIVERVIEW FL || Crash: N || VIN #: 1D4SD6GTXBC
UNKNOWN OR OTHER
wont start just cranks and wont turn over. if start after sever times lost compresión and shut down even driving it. trembling and shaking when its starts if its starts. not to able to start,shuff of without warnings.
Reported in: RIVERVIEW FL || Crash: N || VIN #: 1D4SD6GTXBC
SERVICE BRAKES
chrysler issued a safety recall for the brake booster on my vehicle and said the dealership would install a protective brake booster shield to prevent water ingestion and premature corrosion. in the letter, mailed by chrysler, i was instructed to "contact my dealer right away to schedule a service appointment" and that the dealer would inspect my vehicle, and then either install the shield or replace the brake booster if required, free of charge. upon receiving the letter, i contacted the service department at ziegler chrysler dodge jeep at 208 w golf rd schaumburg, il 60195 (847) 882-8400. i was informed that they do not have any parts in stock and they told me the safety issue is not a problem until below freezing weather, and "that he didn't expect any below freezing weather for a while". and then he complained because every call he is getting today is about this recall. they claim to be a 5-star service dealer. shouldn't the recall process be more coordinated with dealerships? why don't they have the shields as indicated in the recall letter? the service adviser implied that i can wait until winter before finding out if there is a problem. that doesn't seem safe.
Reported in: DES PLAINES IL || Crash: N || VIN #: 1D4RE4GG6BC
EXTERIOR LIGHTING:TURN SIGNAL
tl* the contact owns a 2011 dodge durango. the contact stated that the turning signals would not operate, the vehicle would stall sporadically and the would occasionally fail to accelerate. the vehicle would operate normally once restarted after stalling, but the failure was recurring. the vehicle was taken to the dealer, who diagnosed that the totally integrated power module had malfunctioned. the vehicle was repaired but the failure was not remedied. the contact also indicated that the rear hatch would independently open and the door locks were also malfunctioning. the contact became locked in the vehicle for 20 minutes before the power door locks became operable. the vehicle was not repaired but was later diagnosed with a 4-wheel low lock switch failure when it rolled downhill while secured in park. the switch was replaced and the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 40,000.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
STRUCTURE:BODY:HATCHBACK/LIFTGATE
tl* the contact owns a 2011 dodge durango. the contact stated that the turning signals would not operate, the vehicle would stall sporadically and the would occasionally fail to accelerate. the vehicle would operate normally once restarted after stalling, but the failure was recurring. the vehicle was taken to the dealer, who diagnosed that the totally integrated power module had malfunctioned. the vehicle was repaired but the failure was not remedied. the contact also indicated that the rear hatch would independently open and the door locks were also malfunctioning. the contact became locked in the vehicle for 20 minutes before the power door locks became operable. the vehicle was not repaired but was later diagnosed with a 4-wheel low lock switch failure when it rolled downhill while secured in park. the switch was replaced and the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 40,000.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact stated that the turning signals would not operate, the vehicle would stall sporadically and the would occasionally fail to accelerate. the vehicle would operate normally once restarted after stalling, but the failure was recurring. the vehicle was taken to the dealer, who diagnosed that the totally integrated power module had malfunctioned. the vehicle was repaired but the failure was not remedied. the contact also indicated that the rear hatch would independently open and the door locks were also malfunctioning. the contact became locked in the vehicle for 20 minutes before the power door locks became operable. the vehicle was not repaired but was later diagnosed with a 4-wheel low lock switch failure when it rolled downhill while secured in park. the switch was replaced and the failure was remedied. the manufacturer was notified of the failure. the failure mileage was 40,000.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4SE4GT3BC
SERVICE BRAKES
i received a safety recall notice p14 / nhtsa 14v-154 related to the brake booster on my car. i called the local dealer (tate chrysler dodge in glen burnie, md) to schedule a repair and was told due to parts limitations (they were only able to order 1 part every 7 days) that it would be approximately 1 year before the repair can be made because i was around number 60 on the list. this means i will have to drive the vehicle throughout the winter, which is when the part failure is most likely to occur.
Reported in: PASADENA MD || Crash: N || VIN #: 1D4RE4GG8BC
ELECTRICAL SYSTEM
car just shut off while pulling out into a busy intersection, would not restart. the starter would engage but it would not start the car...car engine would sputter continuously. loss of power, and electricity. almost caused me to get hit from the side while my 2 kids were in back seat!!!!!! the other car slammed on breaks stopping mere inches from the driver-side. a 5 car pile up behind him occurred due to this matter! a gentleman pushed me to the side of the road where i waited for a tow truck. before the tow truck arrived i researched problems this vehicle only to find that i'm not the only one that has had this happen!!!!! after the car was turned off for a while, i tried to start it and it would start after several attempts and my pumping the gas pedal to keep it at a idle until the engine caught on that it was supposed to be running. i avoided the tow fine but drove my car to the autozone 1/2 mile up the road (same side of the road...too scared to cross intersections). there was no diagnostic code found, which come to find out is also common when the tipm is faulty! every time 3 out of 5 times i try to start my car i have to go through the same thing. this car is not safe and it needs to be fixed asap. i have a family and a job that need this car to operate efficiently.
Reported in: RAEFORD NC || Crash: Y || VIN #: 1D4RE4GG7BC
SERVICE BRAKES
tl* the contact owns 2011 dodge durango. the contact received nhtsa recall number 14v154000 (service brakes , service brakes, hydraulic). the dealer informed the contact that parts were unavailable. there were no failures.
Reported in: FORT LEWIS WA || Crash: N || VIN #: 1D4RE2GGXBC
ENGINE
my 2011 dodge durango cranks but wont turn over after serveral tries it would start and after a few days it just wouldn't turn on at all.so i had to call a tow truck to tow it in to dealership.still had extended warranty on my durango so i took it back to dealership and they imformed me they would have to replace my tipm and all i had to pay was my deductible.so i picked it up when they fixed it. drove it home and put about 30 miles on it and my engine light came back on so i called and they had me take it back the next morning now they said it was an ignition coil and expected me to pay my deductible again. after some discussion they waved to fee.and i recieved my car back after another day in a half. i drove it home and as i got there we noticed the right front turn signal didnt work instead my fog lights would blink so i called dealership and they said they needed some codes to reprogram the turn signal. i had only put about 15 miles on it since i picked it up and my egine light is back on again. so here i go 4th day back to dealership and its so fustrating that no one cares after so many complaims on this part (tipm).i guess they are waiting till someone gets hurt or dies. like the case with gm and there faulty ignition switch. i was lucky my durango stopped working in my driveway and not on the road cause i have 3 small children and they are always with me.just pray to god that nothing happens to my children.
Reported in: CORPUS CHRISTI TX || Crash: N || VIN #:
ELECTRICAL SYSTEM
my 2011 dodge durango cranks but wont turn over after serveral tries it would start and after a few days it just wouldn't turn on at all.so i had to call a tow truck to tow it in to dealership.still had extended warranty on my durango so i took it back to dealership and they imformed me they would have to replace my tipm and all i had to pay was my deductible.so i picked it up when they fixed it. drove it home and put about 30 miles on it and my engine light came back on so i called and they had me take it back the next morning now they said it was an ignition coil and expected me to pay my deductible again. after some discussion they waved to fee.and i recieved my car back after another day in a half. i drove it home and as i got there we noticed the right front turn signal didnt work instead my fog lights would blink so i called dealership and they said they needed some codes to reprogram the turn signal. i had only put about 15 miles on it since i picked it up and my egine light is back on again. so here i go 4th day back to dealership and its so fustrating that no one cares after so many complaims on this part (tipm).i guess they are waiting till someone gets hurt or dies. like the case with gm and there faulty ignition switch. i was lucky my durango stopped working in my driveway and not on the road cause i have 3 small children and they are always with me.just pray to god that nothing happens to my children.
Reported in: CORPUS CHRISTI TX || Crash: N || VIN #:
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact stated that over the winter her service brakes were depressing to the floor and failing to properly engage intermittently. the contact took her vehicle to the dealership for diagnostic testing; however, the dealer could not duplicate the failure. several months later, the contact received nhtsa recall campaign notice 14v154000 (service brakes , service brakes, hydraulic). the dealer stated the parts were not available for repair. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was not available.
Reported in: COLOMBIA SC || Crash: N || VIN #: 1D4RD4GG7BC
ELECTRICAL SYSTEM
the truck don't star is a problem with the push star
Reported in: BRONX NY || Crash: N || VIN #:
UNKNOWN OR OTHER
durango had a difficult time starting, it would take several attempts to start especially after sitting over night or during the work day. before i could get it to a dealership, the truck failed to start (thankfully i was at home) and we had to have the truck towed to the dealership. after roughly 2 weeks the tipm was replaced/repaired and i picked up the truck on 6/10/14. the truck now starts fine, however, the signal lights do not work, now- and the fog lights flash when the signal lights are supposed to be on! in many cases i have heard this also affects my brake lights!! my legal vehicle is now illegal and not at my own fault but through chrysler/dodge.
Reported in: CENTENNIAL CO || Crash: N || VIN #:
ENGINE
while driving 65 mph on a highway, my durango citadel stalled in traffic, almost creating a horrible accident.
Reported in: TEMPE AZ || Crash: N || VIN #: 1D4SE5GT9BC
ELECTRICAL SYSTEM
while driving 65 mph on a highway, my durango citadel stalled in traffic, almost creating a horrible accident.
Reported in: TEMPE AZ || Crash: N || VIN #: 1D4SE5GT9BC
ELECTRICAL SYSTEM
on june 20, 2014, my dodge durango citadel stalled in traffic at 50 mph, almost causing a horrible accident. this was the 2nd time it had occurred. i coasted the vehicle to a side street.
Reported in: TEMPE AZ || Crash: N || VIN #: 1D4SE5GT9BC
ENGINE
on june 20, 2014, my dodge durango citadel stalled in traffic at 50 mph, almost causing a horrible accident. this was the 2nd time it had occurred. i coasted the vehicle to a side street.
Reported in: TEMPE AZ || Crash: N || VIN #: 1D4SE5GT9BC
ELECTRICAL SYSTEM
problems i've seen over the last year that seem to be related to faulty tipm: - failure to detect key - thinks key has left vehicle - remote start disabled - failure to start vehicle - "key battery low" message (key batteries are in fact full charge) - while driving: - battery light comes on (nearly every time the vehicle is driven) - entire dash 'reboots' or resets completely - have had alternator and remote start module replaced (under warranty) - paid to have battery replaced at about 2.5 years into ownership not once has any service person even mentioned tipm
Reported in: HILLSBORO OR || Crash: N || VIN #: 1D4SE4GT7BC
ELECTRICAL SYSTEM
my 2011 dodge durango has been having trouble starting over the past few days. it would not start and just kept trying to turn over. eventually after a few attempts it would start. then today it started and after i left the house and was driving with my 3yr old in the car, the durango stalled in the middle of the road. thankfully i was approaching a stop sign so i was not going very fast. it started up again but now tonight it sounds like there is a fan running under my car, and the car is off. i am very concerned about all of the things i have been reading about this issue and i believe this is a huge safety concern that needs to be addressed immediately!!!!
Reported in: ELMHURST IL || Crash: N || VIN #:
ELECTRICAL SYSTEM
on saturday morning i attempted to crank my 2011 dodge durango my push start and it tried to crank but would not. i had to remove the push start button and crank the car manually, which took several attempts. after i got it started i had not more trouble that day. on sunday the problem got worse. it again had to remove the remote start botton because the car would continuously try to start without success. when we would get the car started it would immediately die. after several attempts and pressing the gas we were able to get the car started. i began to read online and found that thousands of people are having the same issue and that it is a fualty tipm. i contacted the dodge dealer and have an appointment o take my car in. not happy!!
Reported in: ATLANTA TX || Crash: N || VIN #:
ENGINE
woke up the day before the fourth of july and got myself and the kids ready to travel out of town. loaded everyone in the car and the truck wouldn't start. i pushed the button and it acted like it would start but it would never turn over. i tried for twenty minutes and could not get it started. i had to get it towed to the dealership. they first said it was a wiring and it would be couple of days. but then they called back today and said it is the tipm and they are not sure how long it will be because they have to order the part and it will take "awhile" to get it in. this is my only vehicle to get me to work and three kids to all the places they have to be. this is going to be a headache and the price went from 200 dollars to over 1,000 dollars. i could take that and use it on a downpayment for something else. chrysler is way out of line allowing consumers to deal with a problem that they created.
Reported in: HATTIESBURG MS || Crash: N || VIN #:
ELECTRICAL SYSTEM
woke up the day before the fourth of july and got myself and the kids ready to travel out of town. loaded everyone in the car and the truck wouldn't start. i pushed the button and it acted like it would start but it would never turn over. i tried for twenty minutes and could not get it started. i had to get it towed to the dealership. they first said it was a wiring and it would be couple of days. but then they called back today and said it is the tipm and they are not sure how long it will be because they have to order the part and it will take "awhile" to get it in. this is my only vehicle to get me to work and three kids to all the places they have to be. this is going to be a headache and the price went from 200 dollars to over 1,000 dollars. i could take that and use it on a downpayment for something else. chrysler is way out of line allowing consumers to deal with a problem that they created.
Reported in: HATTIESBURG MS || Crash: N || VIN #:
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repairs was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. djr updated 8/27/14*cn updated 8/29/2014 *js
Reported in: WARREN OH || Crash: N || VIN #: 1D4RE2GG3BC
ENGINE
when attempting to use the push button ignition to start the vehicle, the vehicle crank over to start and then stutter out or crank to start and get stuck cranking until operator shut it down- sometimes would not shut down immediately but keep stuttering for a short period of time. upon bringing to dealership, the mechanic identified issues w/ lariant #5 stating need to be replaced with the new style lariant #6. dealership informed me- not covered under any type of warranty. why not? what is wrong with lariant #5 that needed to be upgraded to a new version? after researching online, multiple owners of the 2011 durango have reported issues of this same part. an investigation needs to be performed on this faulty part from the factory. dodge is aware of this safety issue and has done nothing to resolve and no recall has been issued. this has resulted in heavy consumer out of pocket costs for a newer vehicle.
Reported in: METHUEN MA || Crash: N || VIN #: 1D4RE4GG8BC
POWER TRAIN
when attempting to use the push button ignition to start the vehicle, the vehicle crank over to start and then stutter out or crank to start and get stuck cranking until operator shut it down- sometimes would not shut down immediately but keep stuttering for a short period of time. upon bringing to dealership, the mechanic identified issues w/ lariant #5 stating need to be replaced with the new style lariant #6. dealership informed me- not covered under any type of warranty. why not? what is wrong with lariant #5 that needed to be upgraded to a new version? after researching online, multiple owners of the 2011 durango have reported issues of this same part. an investigation needs to be performed on this faulty part from the factory. dodge is aware of this safety issue and has done nothing to resolve and no recall has been issued. this has resulted in heavy consumer out of pocket costs for a newer vehicle.
Reported in: METHUEN MA || Crash: N || VIN #: 1D4RE4GG8BC
ELECTRICAL SYSTEM
when attempting to use the push button ignition to start the vehicle, the vehicle crank over to start and then stutter out or crank to start and get stuck cranking until operator shut it down- sometimes would not shut down immediately but keep stuttering for a short period of time. upon bringing to dealership, the mechanic identified issues w/ lariant #5 stating need to be replaced with the new style lariant #6. dealership informed me- not covered under any type of warranty. why not? what is wrong with lariant #5 that needed to be upgraded to a new version? after researching online, multiple owners of the 2011 durango have reported issues of this same part. an investigation needs to be performed on this faulty part from the factory. dodge is aware of this safety issue and has done nothing to resolve and no recall has been issued. this has resulted in heavy consumer out of pocket costs for a newer vehicle.
Reported in: METHUEN MA || Crash: N || VIN #: 1D4RE4GG8BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a notification of nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to service the vehicle under the recall. the dealer was uncertain of when the part was to become available. the manufacturer was not notified of the delay. the contact did not experience failure.
Reported in: GAYLORDSVILLE CT || Crash: N || VIN #: 1D4RE4GG3BC
FUEL/PROPULSION SYSTEM
from the purchase of the durango i have had issues with the key fab not being recognized, not starting, and the rear camera not working. three weeks ago i put the car in reverse and it started turning over (trying to start again, while on). since its a push button start i tried to turn it off and tried for about 5 minutes before it finally would go back into park and turn off. i have been in contact with two dealers for the duration of the issue and both have either ignored the problem or charged me to fix something. the most recent was having a "no start situation" where the fuel relay needed to be replaced. supposedly this was going to fix all my problems. the day after getting the car back, it failed. no start while sitting in front of a customers house. and of course, the three warranty's i have do not cover the issue and since they never "diagnosed" the problem when i brought it in days after purchase i am to pay all out of pocket fees.
Reported in: FALLBROOK CA || Crash: N || VIN #: 1D4RD4GG3BC
UNKNOWN OR OTHER
from the purchase of the durango i have had issues with the key fab not being recognized, not starting, and the rear camera not working. three weeks ago i put the car in reverse and it started turning over (trying to start again, while on). since its a push button start i tried to turn it off and tried for about 5 minutes before it finally would go back into park and turn off. i have been in contact with two dealers for the duration of the issue and both have either ignored the problem or charged me to fix something. the most recent was having a "no start situation" where the fuel relay needed to be replaced. supposedly this was going to fix all my problems. the day after getting the car back, it failed. no start while sitting in front of a customers house. and of course, the three warranty's i have do not cover the issue and since they never "diagnosed" the problem when i brought it in days after purchase i am to pay all out of pocket fees.
Reported in: FALLBROOK CA || Crash: N || VIN #: 1D4RD4GG3BC
ELECTRICAL SYSTEM
car has problems started. but not always.
Reported in: VALLEY CENTER CA || Crash: N || VIN #: 1D4SD4GT9BC
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2011 dodge durango. the contact received a recall notice for nhtsa campaign number: 14v15400 (service brakes, hydraulic); however, the part was unavailable to repair the vehicle. the manufacturer was notified. the contact had not experienced a failure.
Reported in: CAMAS WA || Crash: N || VIN #: 1D4SE5GT5BC
ELECTRICAL SYSTEM
tipm module is starting to fail. vehicle is currently having issues starting.
Reported in: CANTONMENT FL || Crash: N || VIN #: 1D4RD2GGXBC
ELECTRICAL SYSTEM
vehicle extremely hard to start - can spend over 10 minutes pushing start button with no success. fuel pump remains on when vehicle is off and parked. i am not comfortable driving this vehicle with these problems, as i can be stranded anywhere when the vehicle won't start.
Reported in: HAUGHTON LA || Crash: N || VIN #: 1D4SD4GT3BC
ELECTRICAL SYSTEM
vehicle does not start. and, when it starts it stalls. totally integrated power module is faulty and does not send electricity to the fuel pump, thus starving the engine. after a month the car is totally unusable.
Reported in: HERNDON VA || Crash: N || VIN #: 1D4RD4GG3BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received recall notification for nhtsa campaign id number 14v15400 (service brakes, hydraulic) and stated that the part needed was unavailable. the manufacturer was not notified. the vin was unavailable. there were no failures at this time. updated 08/27/14*lj
Reported in: WARREN OH || Crash: N || VIN #: 1D4RE2GG3BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a notification for nhtsa campaign id number: 14v154000 ( service brakes , service brakes, hydraulic ) and stated that the part needed was unavailable to service the vehicle under the recall. the dealer was uncertain when the part would become available. the manufacturer was notified of the issue. the contact did not experience a failure.
Reported in: SALEM OR || Crash: N || VIN #: 1D4RE4GG8BC
ELECTRICAL SYSTEM
defective tipm. i'm posting these comments shortly after receiving a call from my local dodge service center advising me of the cause of my vehicle not starting. if this is a problem that has been experienced by many chrysler owners (tipm), then i find it shameful that chrysler has not implemented a fix. fortunately i have an extended warranty to cover the repair, but i dislike having to use it for a known problem.
Reported in: HAMPTON VA || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRONIC STABILITY CONTROL
defective tipm. i'm posting these comments shortly after receiving a call from my local dodge service center advising me of the cause of my vehicle not starting. if this is a problem that has been experienced by many chrysler owners (tipm), then i find it shameful that chrysler has not implemented a fix. fortunately i have an extended warranty to cover the repair, but i dislike having to use it for a known problem.
Reported in: HAMPTON VA || Crash: N || VIN #: 1D4RD4GG2BC
ELECTRICAL SYSTEM
i have taking my truck to the dealership 3 times now and still have a starting issue. they replaced the win module and that did not work. they read some codes from it and did nothing. i was making a right hand turn from a light last week and i went to hit the gas and the suv just stalled. also the other day i was sitting in line at a drive through and it just went off. it is very hard to get it to start 95% of the time. it takes me 10 to 15 mins every morning to get it started.
Reported in: HARPERS FERRY WV || Crash: N || VIN #: 1D4RE4GG4BC
VEHICLE SPEED CONTROL
i have taking my truck to the dealership 3 times now and still have a starting issue. they replaced the win module and that did not work. they read some codes from it and did nothing. i was making a right hand turn from a light last week and i went to hit the gas and the suv just stalled. also the other day i was sitting in line at a drive through and it just went off. it is very hard to get it to start 95% of the time. it takes me 10 to 15 mins every morning to get it started.
Reported in: HARPERS FERRY WV || Crash: N || VIN #: 1D4RE4GG4BC
ELECTRICAL SYSTEM
when the key is put inside the ignition, it takes a couple of tries for the engine to start (if at all) after failing multiple times. after it starts, sometimes the engine shuts down completely when i am driving at 30+mph and when i hit a stop sign/red light! this is very dangerous and needs to be fixed!
Reported in: MILPITAS CA || Crash: N || VIN #:
ENGINE
when the key is put inside the ignition, it takes a couple of tries for the engine to start (if at all) after failing multiple times. after it starts, sometimes the engine shuts down completely when i am driving at 30+mph and when i hit a stop sign/red light! this is very dangerous and needs to be fixed!
Reported in: MILPITAS CA || Crash: N || VIN #:
ELECTRONIC STABILITY CONTROL
when the key is put inside the ignition, it takes a couple of tries for the engine to start (if at all) after failing multiple times. after it starts, sometimes the engine shuts down completely when i am driving at 30+mph and when i hit a stop sign/red light! this is very dangerous and needs to be fixed!
Reported in: MILPITAS CA || Crash: N || VIN #:
UNKNOWN OR OTHER
the truck will not turn over or start. it has been towed to the shop 3 times due to this. noticed that when the truck does not want to start, the truck is having issues with changing gears - example is going into reverse, there is a huge thump, the truck will not move, and then all of a sudden will go when it wants to. then the starting issues begin. once that truck is not in the "mood" to start, it will not do anything for me. the battery is good because all accessories come on, but the truck will not turn over. the shop does not give me a reason for the issue, but just tries different things. one was transmission flushed, the other was a computer reset and it's in the shop again while i wait to figure this one out.
Reported in: PRINCE GEORGE VA || Crash: N || VIN #: 1D4SE5GT3BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. djr
Reported in: MIAMI FL || Crash: N || VIN #: 1D4RD2GG7BC
ELECTRICAL SYSTEM
after several instances of the car not starting for no apparent reason (i have push button ignition), i suspected an electrical problem. today, upon arriving home and shutting my vehicle off and exiting i found that my vehicles fuel pump did not shut off. it continued to run for 3 hours, until i pulled the fuse that controls the fuel pump. this is not an uncommon problem with chryslers tipm in 2011 durango models, as well as other chrysler models using the same module. the danger that a defective tipm presents is quite significant, especially to those who use their suv to transport their small children. it is incredibly unsafe to not address the faulty nature of a system that controls the electrical stimulus of a vehicle, and could potentially deploy airbags in a non life threatening scenario or stall the engine, or present another defect at an inopportune time that would result in injury. the auditing of these defective systems should be a priority and i most definitely do not feel safe transporting my family in this vehicle, given the high volume of complaints against the electrical and tipm system. chrysler has a responsibility to investigate these issues and rectify the problems that their negligence has presented to trusting consumers. i thought the automotive industry realized that safety over profits was of monumental importance, not only for their profit margin but for their reputation. i'm pretty sure no one has forgotten the ford pinto, it is a prime example in all business management literature of how not to operate in an ethical manner. chrysler is openly neglecting the responsibility they have to provide a reliable product to their consumer, as proved by my inquires to their organization. tipm is defective, it needs to be replaced on a mass scale, and chrysler ignores the potential and actual damages.
Reported in: HAYWARD CA || Crash: N || VIN #: 1D4SE5GT6BC
FUEL/PROPULSION SYSTEM
after several instances of the car not starting for no apparent reason (i have push button ignition), i suspected an electrical problem. today, upon arriving home and shutting my vehicle off and exiting i found that my vehicles fuel pump did not shut off. it continued to run for 3 hours, until i pulled the fuse that controls the fuel pump. this is not an uncommon problem with chryslers tipm in 2011 durango models, as well as other chrysler models using the same module. the danger that a defective tipm presents is quite significant, especially to those who use their suv to transport their small children. it is incredibly unsafe to not address the faulty nature of a system that controls the electrical stimulus of a vehicle, and could potentially deploy airbags in a non life threatening scenario or stall the engine, or present another defect at an inopportune time that would result in injury. the auditing of these defective systems should be a priority and i most definitely do not feel safe transporting my family in this vehicle, given the high volume of complaints against the electrical and tipm system. chrysler has a responsibility to investigate these issues and rectify the problems that their negligence has presented to trusting consumers. i thought the automotive industry realized that safety over profits was of monumental importance, not only for their profit margin but for their reputation. i'm pretty sure no one has forgotten the ford pinto, it is a prime example in all business management literature of how not to operate in an ethical manner. chrysler is openly neglecting the responsibility they have to provide a reliable product to their consumer, as proved by my inquires to their organization. tipm is defective, it needs to be replaced on a mass scale, and chrysler ignores the potential and actual damages.
Reported in: HAYWARD CA || Crash: N || VIN #: 1D4SE5GT6BC
ELECTRICAL SYSTEM
the tipm! i need to say no more. we need a recall to protect us.
Reported in: YUCAIPA CA || Crash: N || VIN #: 1D4RD4GG3BC
ELECTRICAL SYSTEM
the issue started with intermittent issues when starting the vehicle (the vehicle would crank, but never turn over) in addition to other problems such as random puttering while driving and the horn going off for no apparent reason. on the date that the vehicle had to be towed to a dodge dealer, i was unable to get the vehicle to start at all. the dealership's service department discovered that the issues were due to a defective tipm. upon researching this part, i discovered that this is an extremely widespread issue for this vehicle and that there was actually a national shortage of the part for several months due to the overwhelming number of failures resulting from this defective part. despite multiple class action lawsuits and the high number of reported incidents, chrysler has taken no action up to this point to recall the part.
Reported in: ODESSA FL || Crash: N || VIN #: 1D4RD4GG6BC
FUEL/PROPULSION SYSTEM
the issue started with intermittent issues when starting the vehicle (the vehicle would crank, but never turn over) in addition to other problems such as random puttering while driving and the horn going off for no apparent reason. on the date that the vehicle had to be towed to a dodge dealer, i was unable to get the vehicle to start at all. the dealership's service department discovered that the issues were due to a defective tipm. upon researching this part, i discovered that this is an extremely widespread issue for this vehicle and that there was actually a national shortage of the part for several months due to the overwhelming number of failures resulting from this defective part. despite multiple class action lawsuits and the high number of reported incidents, chrysler has taken no action up to this point to recall the part.
Reported in: ODESSA FL || Crash: N || VIN #: 1D4RD4GG6BC
ELECTRICAL SYSTEM
tipm module faulty. vehicle hard starts when cold. not covered under chrysler 100000 mile extended warranty. almost all 2011 - 2012 jeeps/dodges affected. this is bogus and needs to be recalled!
Reported in: OXFORD MA || Crash: N || VIN #: 1D4SE4GT9BC
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
tl * the contact owns a 2011 dodge durango. while driving 35 mph, the engine stalled and all of the warning indicators illuminated on the instrument panel. the dealer recommended that the alternator be replaced. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 49,863.
Reported in: LAFITTE LA || Crash: N || VIN #: 1D4RD2GG8BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure.
Reported in: SAINT MARTINVILLE LA || Crash: N || VIN #: 1D4SD4GT0BC
UNKNOWN OR OTHER
went to start my 2011 dodge durango citadel.... it would not start. it has 62000 miles on it. had it towed and was told it was the tipm module. it would cost 1250. not covered under my warranty. i found out that a lot of these cars are having the same problem. called chrysler they have washed their hands of it. they did give me a case number in case it does get enough complaints and then they will recall it. meanwhile i am out the money.
Reported in: WILDWOOD MO || Crash: N || VIN #: 1D4SE5GT5BC
SERVICE BRAKES, HYDRAULIC
2011 dodge durango. attorney representing consumer writes in regards to brake booster recall notice. *smd the consumer took the vehicle to two different dealerships in june pursuant to a recall notice he received in the mail. each dealership informed the consumer, they had heard nothing from chrysler about the recall, and they did not have the necessary parts for the recall. *jb
Reported in: PLAINFIELD IN || Crash: N || VIN #: 1D4SE5GT5BC
SERVICE BRAKES
2011 dodge durango. attorney representing consumer writes in regards to brake booster recall notice. *smd the consumer took the vehicle to two different dealerships in june pursuant to a recall notice he received in the mail. each dealership informed the consumer, they had heard nothing from chrysler about the recall, and they did not have the necessary parts for the recall. *jb
Reported in: PLAINFIELD IN || Crash: N || VIN #: 1D4SE5GT5BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact stated that after having the vehicle repaired according to nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and having the brake booster replaced, the "push to start" button malfunctioned. the contact mentioned that the brake pedal did not have to be depressed in order to start the vehicle. in addition, the brake lights were constantly illuminated, as if the brakes were engaged, and the forward collision warning alert system was disabled. also, the abs would activate continuously, but only on the front driver side wheel. the vehicle was taken back to the dealer, but the cause of the failures could not be diagnosed. the manufacturer was not notified. the vin was not available. the approximate failure mileage was 56,100.
Reported in: STILLWATER MN || Crash: N || VIN #:
ELECTRICAL SYSTEM
car died while driving electric module fried there us a class action lawsuit someine will die in the future uf car shuts diwn while driving fast on interstate
Reported in: FARGO ND || Crash: N || VIN #: 1D4RE2GG6BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. when the brakes were engaged, the stopping distance increased and made it difficult to stop the vehicle. the contact mentioned that the vehicle was included in nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 59,000.
Reported in: WARSAW IN || Crash: N || VIN #: 1D4SE5GT2BC
ENGINE
we attempted to start our vehicle, but the engine would not start. after several minutes vehicle started but stuttered, as if their was no fuel going to the engine. there had been no engine or service lights at the time. i researched the issue online and found that many durango and cherokee owners have experienced similar issues, and the cause was the tipim. i took my vehicle to the dealership and they tested it, and found it was a problem with the tipim, which was failing to engage the fuel pump. luckily our car was parked at the time the problem started. my wife generally drives this vehicle with my two small children. our warranty ended at 36000 miles, so it was not covered. my options were to replace the tipim for 1200 dollars, or pay 428 dollars to have an external relay installed to bypass the faulty tipim (chrysler star case #s1308000399). we chose to have the bypass installed. vehicle is running fine at this point, but we are worried other issues (air bags deployed etc) will be a future problem.
Reported in: MANTECA CA || Crash: N || VIN #: 1D4RD2GGXBC
ELECTRICAL SYSTEM
tipm problem
Reported in: DIAMOND BAR CA || Crash: N || VIN #: 1D4RD4GGXBC
ELECTRICAL SYSTEM
problems starting car. intermittently the vehicle would crank but not start. didn't matter if the car was in a garage or outside. could take upwards of 20 minutes to get the engine running. diagnosed as tipm failure and module replaced.
Reported in: LAKE IN THE HILLS IL || Crash: N || VIN #: 1D4SE4GT1BC
ELECTRICAL SYSTEM
on the above date my wife was driving through the town of pax, wv when our 2011 dodge durango stalled in the middle of the street, on an incline. thankfully she was near a church and was able to coast into the parking lot. since that time i have had to purchase a new battery ( $200) because our fuel pump will not shut off, even when the car is turned off. i have to unhook the positive battery leads to get it to go off. i have had 2 diagnostics run on it and they both came up with negative results ( one was run by a local mechanic the other by a registered chrysler dealer at $99). i took it to a third mechanic who told me it was my tipm and it would have to be changed at a dealership so that it could be programmed correctly. this part will cost $852 and with labor will cost me around $1100. this is extra money i should not be having to spend seeing as how i have owned this car for less than a year. chrysler knows the problem is there they should be made to do something before someone is killed!
Reported in: SHADY SPRING WV || Crash: N || VIN #: 1D4SE4GT9BC
ELECTRICAL SYSTEM
when trying to start the vehicle, it cranks continuously with out starting. this has happened multiple times. the vehicle starts when it wants to. i brought the auto to the dealership and was told it was a faulty tipm..the dealership does not have the part,and it is on back order..approximately $1400 to repair.
Reported in: SMITHTOWN NY || Crash: N || VIN #: 1D4SE5GT7BC
ELECTRICAL SYSTEM
on july 30th, 2014 my wife went shopping and when she came out the car was running. i asked her if she was sure she shut it off. she said yes. then a few day's later we went to eat and upon trying to start the car to leave it would not start. it said press start. it did and nothing. after several attempts it started with the security alarm going off. i shut off and re-started and all appeared ok. today august 27, 2014 i went to a store and when i came out the car again was running. i am 100% positive that i did shut off and also locked the car. the car was running and the message was to press the start, with the car already running! on the way home, it seemed warm with the ac going. i had pushed the auto button and noticed the ac showed off. on the way home i tested the ac by pushing auto and the ac went off. i pushed just the ac and it stayed on. this is and incidental issue with my main concern being the "ghost" starting and the trouble starting. i was trying to check my vin for any recalls or complaints and found that there are many complaints on this vehicle with the tipm module. it appears from reading other complaints that we could be in store for more issues, some possibly dangerous. i am trying inquire with the dealer service to see what they say. i have been waiting for 2 hours for them to call me (they were busy when i called and the operator left them my message and to call me).
Reported in: CROSSVILLE TN || Crash: N || VIN #: 1D4RE5GG1BC
ELECTRICAL SYSTEM
apparently my tipm had malfunctioned, causing ignition problems in my vehicle. i am aware that this is a ongoing issue with a mulitude of dodge vehicles and dodge refuses to address this problem. unaceptable!!!!!!!!!!
Reported in: WINDER GA || Crash: N || VIN #: 1D4SD5GT8BC
ELECTRICAL SYSTEM
this used vehicle (no full factory warranty) was purchased at a local dodge dealer in the south houston, texas area on tuesday august 26, 2014 with 39,332 miles on it. the drive home was about 96 miles +-. the next morning wednesday august 27, 2014 i went out to the 2011 dodge durango citadel i just purchased and when i attempted to start the durango, the starter just cranked & cranked with no starting, so the start button had to be pushed to stop the cranking so the starter would not burn up. this is one of the known problem with the ticm (totally intergraded power module) that chrysler is aware of, and it is known that the engine could possible shut down while driving. chrysler/dodge must be required to have a recall before someone get killed. it is also believed that the dealer knew fully well that the problem existed when they sold me the car, as they had the vehicle for about 7-9 day's before listing it for sale.
Reported in: BRENHAM TX || Crash: N || VIN #: 1D4SD5GT4BC
UNKNOWN OR OTHER
i went to start the durango and it wouldn't start. like an older car does when it is cold. after several tries it will start. throughout the day it usually starts up. after football practice a couple days ago i had the same issue. i have been having trouble mostly in the mornings. it has started to turn into an everyday thing. it is taking longer and longer to start the durango. one evening as i pulled out of my driveway the durango died. i was halfway pulled out into the road and it took almost 10 minutes to get it started. cars had to go around me. i was very concerned for my children (13 months, and 8 years) and my own safety. after further investigation i have found others have had the same issues with durangos. i really think you should recall the tipm!
Reported in: MUSKOGEE OK || Crash: N || VIN #: 1D2RD4GG6BC
ELECTRICAL SYSTEM
yesterday, after my oil change, the engine would not start. it has done this several times before at various times but never right after an oil change. it cranked and cranked but would not start. tried many times. it finally started after about 5 minutes and i went home. once home, i started it three times just to make sure it would start. then, this morning, it would not start. have tried several times today and still won't start no matter what. there is a red lightning bolt and it says key not detected message. the keys have new batteries. have checked internet for complaints. there are many like this. please do a recall and fix the issue or pay me for the towing and repairs i have to make to this vehicle. thank you.
Reported in: BROOKLET GA || Crash: N || VIN #: 1D4RD4GG0BC
FUEL/PROPULSION SYSTEM
i have a 2011 dodge durange that has a failing tipm (totally integrated power module) and dodge is aware of this problem however, will continue to sell the cars without fixing so we get so spend over 1,000.00 to fix it!
Reported in: LEXINGTON TX || Crash: N || VIN #: 1D4RD2GG7BC
ENGINE
i have a 2011 dodge durange that has a failing tipm (totally integrated power module) and dodge is aware of this problem however, will continue to sell the cars without fixing so we get so spend over 1,000.00 to fix it!
Reported in: LEXINGTON TX || Crash: N || VIN #: 1D4RD2GG7BC
ELECTRICAL SYSTEM
i have a 2011 dodge durange that has a failing tipm (totally integrated power module) and dodge is aware of this problem however, will continue to sell the cars without fixing so we get so spend over 1,000.00 to fix it!
Reported in: LEXINGTON TX || Crash: N || VIN #: 1D4RD2GG7BC
ELECTRICAL SYSTEM
the initial indication of a problem was the vehicles inability to start (usually took 3-4 tries). once it started the first time it would shutter then shut off again. finally starting okay after serveral stumbling starts. it would randomly cut off while driving (makes the power brakes and steering very difficult to handle). the final time was when the transmission would not go back into drive (or park). it would act as if in nutral except there was an audible buzzing when clicked back to park. the initial engine issues turned out to be the tipm (total integrated power module). the fuel pump was being shut down by the tipm. the second issue with the transmission was due to a 4 low nutral switch being stuck in the down position. both are being fixed my our expence now as they are no longer covered under warentee. these parts are expencive and caused some safety of use issues as an unexperianced driver may have had an accident when the power steering and brakes were difficult to handle.
Reported in: LAYTON UT || Crash: N || VIN #: 1D4SE4GT2BC
ENGINE
tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start during the daytime or when the vehicle was hot. the problem has occurred numerous of times. the vehicle was not taken to the dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not notified about the failure. the approximate failure was 59,000.
Reported in: WILMINGTON NC || Crash: N || VIN #: 1D4RD5GG3BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Reported in: NEW LENOX IL || Crash: N || VIN #: 1D4RE4GG7BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Reported in: NEW LENOX IL || Crash: N || VIN #: 1D4RE4GG7BC
ELECTRICAL SYSTEM
tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic) and campaign id number: 14v391000 (lighting). however, the parts were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. the contact was not experiencing a failure.
Reported in: DALEVILLE AL || Crash: N || VIN #: 1D4SD5GT3BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic). however, the part to do the repair was unavailable. the part was ordered multiple times. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Reported in: MONROEVILLE PA || Crash: N || VIN #: 1D4RE4GG8BC
SERVICE BRAKES
you sent out a recall on my vehicle. i called and made an appt., with dealership for june 2014. when i showed for my appt., i was informed that they did not have parts needed to fix my vehicle. i was told to call them in august because that's when the parts would be in. i called in august and was told they are only getting a few parts at a time and for me to check back periodically. i just called them and they now have put me on a waiting list stating they still do not have parts and that several are in front of me on list. your letter states that i need to file a complaint if the problem is not fixed without charge and in a timely manner.
Reported in: BECKLEY WV || Crash: N || VIN #: 1D4RE4GG6BC
ENGINE
the problem first manifested itself in an occasional difficulty starting the vehicle, typically after it sat overnight. upon pressing the start button the starter would engage but the engine would not start. pressing the start button again to stop the cranking and then re-pressing the button would get the engine to start. weeks would sometimes go by without the problem recurring. around the middle of july 2014 the problem started to get much worse, the car sometimes not starting multiple times during the day even after short stops. around the end of july my wife had the problem happen to her, got the vehicle started, but as she backed out of a parking spot the vehicle stalled in the traffic lane. after that incident i took the vehicle to a dodge dealership where they "cleared several fault codes" and sent me on my way. three days later the vehicle once again wouldn't start, but the "reset and repress" tactic would work and the vehicle would run. around august 7 2014 the problem got much worse. the vehicle took multiple attempts and 1-2 minutes to get running on several mornings, now though the vehicle would stall once started and before moving. once running, in gear, and moving the car would run fine. car failed to start then each morning aug 15-17, taking 1-2 minutes each morning and multiple stalls. on afternoon of august 17, 5 minutes after making a dealer apt for next morning, i was driving at about 10 miles per hour and the engine died completely, power steering and brakes went out as well. only after 3 minutes did finally using the remote start function on the key fob get the vehicle to start and run, this on a very busy roadway blocking a lane of traffic. next day vehicle would not start at the dealer either, they diagnosed a bad tipm module and offered me a new module for $1200 or a "relay kit" for $587. new module cured problem for now.
Reported in: ORLANDO FL || Crash: N || VIN #: 1D4SD5GT8BC
ELECTRICAL SYSTEM
the problem first manifested itself in an occasional difficulty starting the vehicle, typically after it sat overnight. upon pressing the start button the starter would engage but the engine would not start. pressing the start button again to stop the cranking and then re-pressing the button would get the engine to start. weeks would sometimes go by without the problem recurring. around the middle of july 2014 the problem started to get much worse, the car sometimes not starting multiple times during the day even after short stops. around the end of july my wife had the problem happen to her, got the vehicle started, but as she backed out of a parking spot the vehicle stalled in the traffic lane. after that incident i took the vehicle to a dodge dealership where they "cleared several fault codes" and sent me on my way. three days later the vehicle once again wouldn't start, but the "reset and repress" tactic would work and the vehicle would run. around august 7 2014 the problem got much worse. the vehicle took multiple attempts and 1-2 minutes to get running on several mornings, now though the vehicle would stall once started and before moving. once running, in gear, and moving the car would run fine. car failed to start then each morning aug 15-17, taking 1-2 minutes each morning and multiple stalls. on afternoon of august 17, 5 minutes after making a dealer apt for next morning, i was driving at about 10 miles per hour and the engine died completely, power steering and brakes went out as well. only after 3 minutes did finally using the remote start function on the key fob get the vehicle to start and run, this on a very busy roadway blocking a lane of traffic. next day vehicle would not start at the dealer either, they diagnosed a bad tipm module and offered me a new module for $1200 or a "relay kit" for $587. new module cured problem for now.
Reported in: ORLANDO FL || Crash: N || VIN #: 1D4SD5GT8BC
FUEL/PROPULSION SYSTEM
the problem first manifested itself in an occasional difficulty starting the vehicle, typically after it sat overnight. upon pressing the start button the starter would engage but the engine would not start. pressing the start button again to stop the cranking and then re-pressing the button would get the engine to start. weeks would sometimes go by without the problem recurring. around the middle of july 2014 the problem started to get much worse, the car sometimes not starting multiple times during the day even after short stops. around the end of july my wife had the problem happen to her, got the vehicle started, but as she backed out of a parking spot the vehicle stalled in the traffic lane. after that incident i took the vehicle to a dodge dealership where they "cleared several fault codes" and sent me on my way. three days later the vehicle once again wouldn't start, but the "reset and repress" tactic would work and the vehicle would run. around august 7 2014 the problem got much worse. the vehicle took multiple attempts and 1-2 minutes to get running on several mornings, now though the vehicle would stall once started and before moving. once running, in gear, and moving the car would run fine. car failed to start then each morning aug 15-17, taking 1-2 minutes each morning and multiple stalls. on afternoon of august 17, 5 minutes after making a dealer apt for next morning, i was driving at about 10 miles per hour and the engine died completely, power steering and brakes went out as well. only after 3 minutes did finally using the remote start function on the key fob get the vehicle to start and run, this on a very busy roadway blocking a lane of traffic. next day vehicle would not start at the dealer either, they diagnosed a bad tipm module and offered me a new module for $1200 or a "relay kit" for $587. new module cured problem for now.
Reported in: ORLANDO FL || Crash: N || VIN #: 1D4SD5GT8BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact stated that while driving approximately 35 mph, the brake pedal was depressed and failed to respond immediately. the vehicle resumed normal operation shortly after. the failure recurred twice. the contact was aware of recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). however, the part needed to do the repair was unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 45,000.
Reported in: QUEEN CREEK AZ || Crash: N || VIN #: 1D4RD4GG9BC
SERVICE BRAKES
tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Reported in: ROGERS AZ || Crash: N || VIN #: 1D4RE4GG3BC
ELECTRICAL SYSTEM
since new this car has had intermittent no start condition. we returned to dealer more than once. had fobs replaced etc. dealer was unable to resolve. we had made an appt for a week out to get the dealer (quickest they would give us). car again went into no start mode. we took to a different dealer . they told us they have seen the issue and would repair by adding a relay so fuel could get to engine. (star case #s130800039). they made the repair. we have not had issue again. this is a safety issue being left stranded with a car that will not start. please require dodge to recall and repair all like vehicles. also require dodge to reimburse those of us left holding the bill for repairs completed! thank you.
Reported in: SIOUX CENTER IA || Crash: N || VIN #: 1D4RE4GG9BC
ELECTRICAL SYSTEM
my car was having trouble accelerating and/or jerking during driving before finally not starting at times. the problem turned out to be the totally integrated power module; which has been documented as a problem by many dodge owners in several vehicles, but there has been no recall, it as if the company is waiting on someone to stall in traffic and cause an accident or death before they respond to the issue. the service reps even denied any on going issue with the part in their vehicles, but when you search the web the complaints are well documented.
Reported in: KERNERVILLE NC || Crash: N || VIN #: 1D4RE4GG1BC
FUEL/PROPULSION SYSTEM
vehicle stalled a few times and had a issue with restarting.took it to dodge that following wednesday to get diagnosed they found a couple issues the main one being the relay to the fuel pump located in the tipm was inop and causing the no start issue that made the vehicle eventually totally shut off. replaced the vehicle battery the next week and the same issue exists. every time when the vehicle was jumstarted it remained to operate until the night when it was dead no response. seems as though the vehicle times out and defaults to the totally dead mode until jumpstarted the next day.
Reported in: ODENTON MD || Crash: N || VIN #: 1D4RD4GG9BC
ELECTRICAL SYSTEM
vehicle stalled a few times and had a issue with restarting.took it to dodge that following wednesday to get diagnosed they found a couple issues the main one being the relay to the fuel pump located in the tipm was inop and causing the no start issue that made the vehicle eventually totally shut off. replaced the vehicle battery the next week and the same issue exists. every time when the vehicle was jumstarted it remained to operate until the night when it was dead no response. seems as though the vehicle times out and defaults to the totally dead mode until jumpstarted the next day.
Reported in: ODENTON MD || Crash: N || VIN #: 1D4RD4GG9BC
ELECTRICAL SYSTEM
vehicle tipm failure. vehicle hesitates to start or fails to start. fuel pump stays engaged until battery is disconnected.
Reported in: FORT STEWART GA || Crash: N || VIN #: 1D4RD2GG1BC
UNKNOWN OR OTHER
vehicle will not start or if it starts it turns back off. it takes sometime up to 4 times before it will start.
Reported in: HOLLY GROVE AR || Crash: N || VIN #: 1D4RD4GG3BC
ELECTRICAL SYSTEM
noticed a vehicle starting problem sometime in early 2014. the starter would just crank the engine without it firing. i did notice the lightning bolt warning illuminated as the vehicle failed to start. i had to let off the brake and push the start button to disengage the starter from turning the engine over. i then repeated the process to start the vehicle and it started right up with no further problems & no lights. this issue happened several more times over the months with the same outcome until august 31, 2014. on this date, the vehicle would not start after 3 or 4 times, also noting the lightning bolt illuminated. i then placed the vehicle in neutral and it started with warning lights extinguished. this happened again the next day on september 1, 2014 and again had to start the vehicle in neutral. while driving the vehicle that day i noticed the fcw light illuminate for about 10-15 mins then went away for the remainder of the drive. i have noticed this light intermittently while driving before and after september 1st. the start problem has become a recurring issue. september 9, 2014, it took about 15 attempts to finally start the vehicle with the electronic throttle control (lightning bolt) light steadily illuminated until the vehicle started. once it started, the following warning lights remain illuminated: 1) anti-lock brake system, 2) electronic stability control, 3) brake, and 4) both left & right mirror blind spot warning triangles. in addition, the electronic speedometer read zero while driving. i drove a half mile to the store and turned the vehicle off for 10 mins. it then started normally with no warning lights illuminated. i drove about another mile to my house without any issues. i've have found numerous people with the same type of issues on chrysler products and almost all have led to a faulty tipm with repair costs over $1,000.
Reported in: GRAND FORKS AFB ND || Crash: N || VIN #: 1D4SE5GT8BC
SERVICE BRAKES
tl-the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Reported in: MICHIGAN CITY IN || Crash: N || VIN #: 1D4SE5GT4BC
ELECTRICAL SYSTEM
2011 durango with the tipm issue. chrysler dodge basically said i'm sol and so did the local dealership mac haik georgetown. parts on back order and will cost $1200. no help from either parties. how many customers have to be in accidents be for they take action? i get a recall for a vanity light wire that may short after a headliner repairs....really, what about the fact that my durango may shut down without notice, loss all power and possibly crash, possibly injuring my family or some one else? i left chevrolet for defects and poor customer relations and now i will leave chrysler. american tax payers bail these guys out and this is how they treat the people how kept them from dissolving.
Reported in: ROUND ROCK TX || Crash: N || VIN #: 1D4SD4GT2BC