CYBEX ATONG SWIVEL 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Columbus Trading-partners Usa, Inc.
NHTSA Campaign: 25C002000 SAFETY RECALL
23.2K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Columbus Trading-Partners USA, Inc. (CTP) is recalling certain Cybex Aton G, Aton G SensorSafe, Aton G Swivel, Aton G Swivel SensorSafe, Eos and Aton G Swivel Travel System, Eos and Aton G Travel System, Libelle and Aton G Travel System, and Beezy and Aton G Travel System child seats. The harness hip anchorage retention hooks may bend, causing the anchor pin to loosen, and the harness strap to detach.

Potential Risk:
A detached harness will not properly restrain a child, increasing the risk of injury.
FREE Recall Solution:
CTP will mail owners a remedy kit and installation instructions, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact CTP customer service at 877-242-5676.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local CYBEX dealer to schedule your FREE recall repair.
Manufacturer: CYBEX
Notice Date: Mar 17, 2025
Recall Date: Feb 14, 2025

Consumer Complaints

1 Complaint
Columbus Trading-partners Usa, Inc.
Campaign: 11668309 Other
Jun 21, 2025
Defect Description:

Chest Clip, Buckle, Harness

Potential Consequences:

Recall 25C002 was issued for this car seat and remedy kits were sent out. I have two identical car seats, both registered, but only received a kit for one. I reported the issue to Cybex and they indicated they would send another remedy kit, but it has been 6 weeks and I have not yet received it, and they have stopped replying to my messages. I am filing this complaint because they have not met their recall obligations in a timely manner.

Corrective Action:

Recall 25C002 was issued for this car seat and remedy kits were sent out. I have two identical car seats, both registered, but only received a kit for one. I reported the issue to Cybex and they indicated they would send another remedy kit, but it has been 6 weeks and I have not yet received it, and they have stopped replying to my messages. I am filing this complaint because they have not met their recall obligations in a timely manner.

Additional Notes:

Recall 25C002 was issued for this car seat and remedy kits were sent out. I have two identical car seats, both registered, but only received a kit for one. I reported the issue to Cybex and they indicated they would send another remedy kit, but it has been 6 weeks and I have not yet received it, and they have stopped replying to my messages. I am filing this complaint because they have not met their recall obligations in a timely manner.

Manufacturer: CYBEX
Mfg Campaign: 11668309
Notice Date: Jun 21, 2025
Recall Date: Jun 21, 2025

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