CRUISER RV SHADOW CRUISER 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Cruiser Rv
NHTSA Campaign: 16V565000 SAFETY RECALL
649 Vehicles Affected
Recall Date: Jul 29, 2016
Safety Issue:

Cruiser RV (Cruiser) is recalling certain model year 2017 Shadow Cruiser, Fun Finder, MPG, Radiance, South Fork, and Stryker recreational trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

Potential Risk:
If the light overheats there would be an increased risk of a fire.
FREE Recall Solution:
Cruiser will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Cruiser customer service at 1-260-562-3500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CRUISER RV dealer to schedule your FREE recall repair.
Manufacturer: CRUISER RV
Mfg Campaign: 99-03-10
Notice Date: Sep 1, 2016
Recall Date: Jul 29, 2016

Consumer Complaints

2 Complaints
Cruiser Rv
Campaign: 11016089 Other
Aug 17, 2017
Defect Description:

POWER TRAIN

Potential Consequences:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Corrective Action:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Additional Notes:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Manufacturer: CRUISER RV
Mfg Campaign: 11016089
Notice Date: Aug 17, 2017
Recall Date: Aug 17, 2017
Cruiser Rv
Campaign: 11016089 Other
Aug 17, 2017
Defect Description:

WHEELS

Potential Consequences:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Corrective Action:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Additional Notes:

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

Manufacturer: CRUISER RV
Mfg Campaign: 11016089
Notice Date: Aug 17, 2017
Recall Date: Aug 17, 2017
Back to SHADOW CRUISER Years CRUISER RV Models All Makes

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

View All Attorneys
Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025
Read More Articles