Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Zinger travel trailers. The furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22-431
Recall Date: Apr 13, 2022
Consumer Complaints
1 ComplaintKeystone Rv Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11559143
Recall Date: Dec 8, 2023
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