CROSSROADS ZINGER 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 22V242000 SAFETY RECALL
248 Vehicles Affected
Recall Date: Apr 13, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Zinger travel trailers. The furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.

Potential Risk:
Carbon monoxide inside the vehicle can increase the risk of injury or death.
FREE Recall Solution:
Dealers will inspect and install the exterior vent panel, as necessary, free of charge. Owner notification letters were mailed May 19, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-431.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CROSSROADS dealer to schedule your FREE recall repair.
Manufacturer: CROSSROADS
Mfg Campaign: 22-431
Notice Date: May 19, 2022
Recall Date: Apr 13, 2022

Consumer Complaints

1 Complaint
Keystone Rv Company
Campaign: 11559143 Other
Dec 8, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.

Corrective Action:

The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.

Additional Notes:

The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled off the roadway and used duct tape to secure the siding. The contact stated that the plywood under the siding had rotted and that the siding fasteners had pulled out of the degraded plywood. The dealer visually inspected the RV and advised that the frame and body would require repairs to make the RV roadworthy. The RV was repaired but was not yet retrieved by the contact. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.

Manufacturer: CROSSROADS
Mfg Campaign: 11559143
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023

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