Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Cargo Mate Cargo Trailers and Continental Cargo Trailers. The safety chains do not meet the Gross Vehicle Weight Rating (GVWR) and could potentially break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 700-1530
Recall Date: Jul 6, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Continental and Cargo Mate Cargo trailers. The coupler was improperly welded, which may cause the trailer to separate from the tow vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 700-1438
Recall Date: Nov 12, 2021
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2021 CONTINENTAL CARGO TRAILER. THE CONTACT STATED WHILE AT A STANDSTILL RIGHT AND LEFT TIRE WAS LOW (ONLY 2 TIRES ON THE SINGLE AXEL). THE VEHICLE WAS TAKEN TO LOCAL MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING FENDER BOLTS AND TIRES TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 0. CONSUMER STATED ALL 4 TIRES WERE PURCHASED ON 2019 AND DISCONTINUED ON 2020 PEPBOYS CASE NUMBER [XXX], INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
TL* THE CONTACT OWNS A 2021 CONTINENTAL CARGO TRAILER. THE CONTACT STATED WHILE AT A STANDSTILL RIGHT AND LEFT TIRE WAS LOW (ONLY 2 TIRES ON THE SINGLE AXEL). THE VEHICLE WAS TAKEN TO LOCAL MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING FENDER BOLTS AND TIRES TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 0. CONSUMER STATED ALL 4 TIRES WERE PURCHASED ON 2019 AND DISCONTINUED ON 2020 PEPBOYS CASE NUMBER [XXX], INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
TL* THE CONTACT OWNS A 2021 CONTINENTAL CARGO TRAILER. THE CONTACT STATED WHILE AT A STANDSTILL RIGHT AND LEFT TIRE WAS LOW (ONLY 2 TIRES ON THE SINGLE AXEL). THE VEHICLE WAS TAKEN TO LOCAL MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING FENDER BOLTS AND TIRES TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 0. CONSUMER STATED ALL 4 TIRES WERE PURCHASED ON 2019 AND DISCONTINUED ON 2020 PEPBOYS CASE NUMBER [XXX], INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11413038
Recall Date: Apr 20, 2021
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