COACHMEN PRISM 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
14
Recalls

Complaints & Recalls

4 Complaints 14 Recalls

Official Safety Recalls - Important!

14 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 20V727000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Nov 23, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral and Shasta, 2019-2020 Coachmen Concord and Orion, 2020-2021 Coachmen Cross Trek and Forest River Berkshire, 2019-2021 Coachmen Freelander, Leprechaun and Prism, 2020 Coachmen Mirada, Pursuit and Sportscoach, Dynamax Force, DX3, Dynaquest XL and Isata and Forest River Wildwood and 2008 and 2020 Forest River Salem vehicles equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 11, 2021. Owners may contact Forest River customer service at 1-574-825-4995, or Dometic customer service at 1-574-293-0681. Forest River's number for this recall is 51-1259.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-1259
Notice Date: Jan 11, 2021
Recall Date: Nov 23, 2020
Forest River, Inc.
NHTSA Campaign: 20V477000 SAFETY RECALL
412 Vehicles Affected
Recall Date: Aug 14, 2020
Safety Issue:

Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Potential Risk:
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
FREE Recall Solution:
Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-1206
Notice Date: Sep 21, 2020
Recall Date: Aug 14, 2020
Forest River, Inc.
NHTSA Campaign: 20V358000 SAFETY RECALL
392 Vehicles Affected
Recall Date: Jun 16, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.

Potential Risk:
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Notice Date: Jun 25, 2020
Recall Date: Jun 16, 2020

Consumer Complaints

4 Complaints
Forest River, Inc.
Campaign: 11458376 Other
Mar 25, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Corrective Action:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Additional Notes:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Manufacturer: COACHMEN
Mfg Campaign: 11458376
Notice Date: Mar 25, 2022
Recall Date: Mar 25, 2022
Forest River, Inc.
Campaign: 11458376 Other
Mar 25, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Corrective Action:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Additional Notes:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Manufacturer: COACHMEN
Mfg Campaign: 11458376
Notice Date: Mar 25, 2022
Recall Date: Mar 25, 2022
Forest River, Inc.
Campaign: 11458376 Other
Mar 25, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Corrective Action:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Additional Notes:

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Manufacturer: COACHMEN
Mfg Campaign: 11458376
Notice Date: Mar 25, 2022
Recall Date: Mar 25, 2022
Forest River, Inc.
Campaign: 11406065 Other
Apr 2, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE RV WAS LATER DRIVEN TO THE LOCAL RV REPAIR SHOP APPALACHIAN RV REPAIR LOCATED AT 5606 NC 226 S, MARION, NC 28752, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS INVALID.*DT

Corrective Action:

TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE RV WAS LATER DRIVEN TO THE LOCAL RV REPAIR SHOP APPALACHIAN RV REPAIR LOCATED AT 5606 NC 226 S, MARION, NC 28752, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS INVALID.*DT

Additional Notes:

TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE RV WAS LATER DRIVEN TO THE LOCAL RV REPAIR SHOP APPALACHIAN RV REPAIR LOCATED AT 5606 NC 226 S, MARION, NC 28752, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS INVALID.*DT

Manufacturer: COACHMEN
Mfg Campaign: 11406065
Notice Date: Apr 2, 2021
Recall Date: Apr 2, 2021

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