COACHMEN PRISM 2018

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 17V756000 SAFETY RECALL
365.9K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-0544
Notice Date: Dec 27, 2017
Recall Date: Nov 22, 2017
Forest River, Inc.
NHTSA Campaign: 17V513000 SAFETY RECALL
184 Vehicles Affected
Recall Date: Aug 18, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Dynamax, Forester, Sunseeker, and Coachmen Prism vehicles built on Mercedes-Benz Sprinter vans. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and authorized Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the tire pressure label with correct tire inflation pressure, free of charge. The recall began on September 5, 2017. Owners may contact Forest River customer service at 1-854-888-3214. Forest River's number for this recall is 35.55.215-0491.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 35.55.215-0491
Notice Date: Sep 5, 2017
Recall Date: Aug 18, 2017

Consumer Complaints

2 Complaints
Forest River, Inc.
Campaign: 11509872 Other
Mar 2, 2023
Defect Description:

WHEELS

Potential Consequences:

2018 Coachman Prism 14K miles. I've always had issued maintaining the correct air pressure in my rear tires. On 3/3/23 I took my RV to Discount Tire to have my tires checked. The technician pointed out where the rims were leaking at the welds. This same defect was observed on the wheel next to it. Discount Tires has provided a written statement of their findings. I called the service advisor at my local sprinter dealer; they informed me that this issue would NOT be under warranty. Although my tires appear to be in good condition, the effects of running tires on low pressure could significantly reduce tire life and increase risk to operator and passenger safety. Currently there are 6 Complaints submitted for the same issue. At what point does this get escalated to an investigation?

Corrective Action:

2018 Coachman Prism 14K miles. I've always had issued maintaining the correct air pressure in my rear tires. On 3/3/23 I took my RV to Discount Tire to have my tires checked. The technician pointed out where the rims were leaking at the welds. This same defect was observed on the wheel next to it. Discount Tires has provided a written statement of their findings. I called the service advisor at my local sprinter dealer; they informed me that this issue would NOT be under warranty. Although my tires appear to be in good condition, the effects of running tires on low pressure could significantly reduce tire life and increase risk to operator and passenger safety. Currently there are 6 Complaints submitted for the same issue. At what point does this get escalated to an investigation?

Additional Notes:

2018 Coachman Prism 14K miles. I've always had issued maintaining the correct air pressure in my rear tires. On 3/3/23 I took my RV to Discount Tire to have my tires checked. The technician pointed out where the rims were leaking at the welds. This same defect was observed on the wheel next to it. Discount Tires has provided a written statement of their findings. I called the service advisor at my local sprinter dealer; they informed me that this issue would NOT be under warranty. Although my tires appear to be in good condition, the effects of running tires on low pressure could significantly reduce tire life and increase risk to operator and passenger safety. Currently there are 6 Complaints submitted for the same issue. At what point does this get escalated to an investigation?

Manufacturer: COACHMEN
Mfg Campaign: 11509872
Notice Date: Mar 2, 2023
Recall Date: Mar 2, 2023
Forest River, Inc.
Campaign: 11081232 Other
Mar 26, 2018
Defect Description:

EQUIPMENT

Potential Consequences:

TL* THE CONTACT OWNS A 2018 COACHMEN PRISM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AT 855-262-3540 WHERE IT WAS ADVISED THAT THE PART WOULD BE SENT OUT HOWEVER, THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT

Corrective Action:

TL* THE CONTACT OWNS A 2018 COACHMEN PRISM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AT 855-262-3540 WHERE IT WAS ADVISED THAT THE PART WOULD BE SENT OUT HOWEVER, THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT

Additional Notes:

TL* THE CONTACT OWNS A 2018 COACHMEN PRISM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AT 855-262-3540 WHERE IT WAS ADVISED THAT THE PART WOULD BE SENT OUT HOWEVER, THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT

Manufacturer: COACHMEN
Mfg Campaign: 11081232
Notice Date: Mar 26, 2018
Recall Date: Mar 26, 2018

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