COACHMEN NOVA 2022

Complete listing of complaints and recalls for this vehicle

4
Complaints
8
Recalls

Complaints & Recalls

4 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 24V040000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Jan 25, 2024
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.

Potential Risk:
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 225-1723
Notice Date: Feb 9, 2024
Recall Date: Jan 25, 2024
Forest River, Inc.
NHTSA Campaign: 23V286000 SAFETY RECALL
1K Vehicles Affected
Recall Date: Apr 21, 2023
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021-2023 Coachmen Galleria, Beyond, Forester, Sunseeker, and 2021-2024 Nova motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Potential Risk:
A gas leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 17, 2023. Owners may contact Cummins at: (800) CUMMINS OR (800) 286-6467. Owners may contact Forest River Customer Service at 1-574-206-7600, or Coachmen Class B customer service at 1-574-825-8602. Forest River's number for this recall is 51-1626.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-1626
Notice Date: May 17, 2023
Recall Date: Apr 21, 2023
Forest River, Inc.
NHTSA Campaign: 22V737000 SAFETY RECALL
962 Vehicles Affected
Recall Date: Oct 4, 2022
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Beyond, Galleria, and Nova recreational vehicles, equipped with certain Multiplex Electronic Control Modules (ECM). The ECM software may cause the awning to unintentionally extend or retract when the vehicle is parked.

Potential Risk:
An awning that unintentionally extends or retracts increases the risk of injury.
FREE Recall Solution:
Dealers will update the Electronic Control Module (ECM), free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact Forest River customer service at 1-574-825-4995; Firefly customer service at 1-574-825-4600; or Coachmen customer service at 1-574-825-6319 or 574-825-6225. Forest River's number for this recall is 225-1538.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 225-1538
Notice Date: Oct 24, 2022
Recall Date: Oct 4, 2022
Forest River, Inc.
NHTSA Campaign: 22V361000 SAFETY RECALL
162 Vehicles Affected
Recall Date: May 20, 2022
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Galleria, Beyond, and Nova motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the cooktop, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Forest River Customer Service Phone Number 1-574-825-6319. Forest River's number for this recall is 51-1513.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-1513
Notice Date: Jun 15, 2022
Recall Date: May 20, 2022
Forest River, Inc.
NHTSA Campaign: 21V692000 SAFETY RECALL
175 Vehicles Affected
Recall Date: Sep 3, 2021
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Nova motorhomes. The Absorbed Glass Mat (AGM) battery was incorrectly installed inside the vehicle, which can allow hydrogen gas to enter the vehicle.

Potential Risk:
Hydrogen gas inside the vehicle can increase the risk of injury.
FREE Recall Solution:
Dealers will install a lithium battery, free of charge. Owners were notified of the defect on September 27, 2021. Owner notification letters were mailed November 1, 2021. Owners may contact Forest River customer service at 1-574-825-6319 or 1-574-825-6625. Forest River's number for this recall is 225-1416.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 225-1416
Notice Date: Nov 1, 2021
Recall Date: Sep 3, 2021

Consumer Complaints

4 Complaints
Forest River, Inc.
Campaign: 11547752 Other
Oct 2, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2022 Coachmen Nova RV. The contact stated that he received notification of NHTSA Campaign Number: 23V286000 (Fuel System, Gasoline), and the RV was taken to the dealer, where the recall repair was completed; however, the contact stated that 40 days later, while the RV was parked with the generator running, he smelled a strong gasoline odor. The contact stated that upon inspecting underneath the RV, he noticed that gasoline was leaking significantly from the generator. The contact turned off the generator. The contact was able to drive the RV to the campsite, where it was plugged into an electrical source. The contact stated that he was concerned for his safety because the recall remedy was inadequate to provide safety while using the RV. The dealer was notified of the failure and an appointment was scheduled. The RV was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,500. The VIN was unavailable.

Corrective Action:

The contact owns a 2022 Coachmen Nova RV. The contact stated that he received notification of NHTSA Campaign Number: 23V286000 (Fuel System, Gasoline), and the RV was taken to the dealer, where the recall repair was completed; however, the contact stated that 40 days later, while the RV was parked with the generator running, he smelled a strong gasoline odor. The contact stated that upon inspecting underneath the RV, he noticed that gasoline was leaking significantly from the generator. The contact turned off the generator. The contact was able to drive the RV to the campsite, where it was plugged into an electrical source. The contact stated that he was concerned for his safety because the recall remedy was inadequate to provide safety while using the RV. The dealer was notified of the failure and an appointment was scheduled. The RV was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,500. The VIN was unavailable.

Additional Notes:

The contact owns a 2022 Coachmen Nova RV. The contact stated that he received notification of NHTSA Campaign Number: 23V286000 (Fuel System, Gasoline), and the RV was taken to the dealer, where the recall repair was completed; however, the contact stated that 40 days later, while the RV was parked with the generator running, he smelled a strong gasoline odor. The contact stated that upon inspecting underneath the RV, he noticed that gasoline was leaking significantly from the generator. The contact turned off the generator. The contact was able to drive the RV to the campsite, where it was plugged into an electrical source. The contact stated that he was concerned for his safety because the recall remedy was inadequate to provide safety while using the RV. The dealer was notified of the failure and an appointment was scheduled. The RV was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,500. The VIN was unavailable.

Manufacturer: COACHMEN
Mfg Campaign: 11547752
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Forest River, Inc.
Campaign: 11543929 Other
Sep 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: COACHMEN
Mfg Campaign: 11543929
Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023
Forest River, Inc.
Campaign: 11543929 Other
Sep 11, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I parked my 2022 Coachman Nova 20C at the Scenic Overlook on [XXX] at approx 11:15 AM. As I opened the right side sliding door, the CAREFREE, Freedom RM, awning spontaneously extended. The Firefly touchpad next to the door was unresponsive to retracting touch command. Once extended, no attempt to retract the awning myself was effective. No warning of the status of the awning was given. A warning is only given when keys are in the ignition which was not the case. The wind at the overlook caught the awning tossing it up over the vehicle, causing bolts to pop loose. To prevent the awning from flying into passing traffic or scenic spectators in the parking lot, I used a kitchen knife to cut long slits in the fabric to relieve leverage affect of the wind on the awning. Truly, a local mechanic arrived with his truck and ratchet straps. We managed to cut away the fabric from the aluminum frame, pull the structure closed and secured it with ratchet straps. Once secured, I removed the awning fuse. This occurred on Memorial Day when dealership offices and usual means of assistance were not available. Product Identification: [XXX] , [XXX] : [XXX] , Pn: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: COACHMEN
Mfg Campaign: 11543929
Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023
Forest River, Inc.
Campaign: 11542193 Other
Sep 1, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

This vehicle is the chassis for a 2022 Coachmen Nova RB. When driving down the road, my Carefree van awning rapidly extended about 8-10 ft on its own. Fortunately, I was on my street and able to drive and park in my driveway. There were no other cars close on the road or it could have caused a serious accident or hit a pedestrian walking along the road. The awning would not retract and I had to contact a technician to manually retract the awning, zip tie it to the van and I removed the fuse. This has happened to a multitude of other camper van owners with this chassis. It is a serious issue and I encourage you to investigate this matter before a fatality or serious injury occurs.

Corrective Action:

This vehicle is the chassis for a 2022 Coachmen Nova RB. When driving down the road, my Carefree van awning rapidly extended about 8-10 ft on its own. Fortunately, I was on my street and able to drive and park in my driveway. There were no other cars close on the road or it could have caused a serious accident or hit a pedestrian walking along the road. The awning would not retract and I had to contact a technician to manually retract the awning, zip tie it to the van and I removed the fuse. This has happened to a multitude of other camper van owners with this chassis. It is a serious issue and I encourage you to investigate this matter before a fatality or serious injury occurs.

Additional Notes:

This vehicle is the chassis for a 2022 Coachmen Nova RB. When driving down the road, my Carefree van awning rapidly extended about 8-10 ft on its own. Fortunately, I was on my street and able to drive and park in my driveway. There were no other cars close on the road or it could have caused a serious accident or hit a pedestrian walking along the road. The awning would not retract and I had to contact a technician to manually retract the awning, zip tie it to the van and I removed the fuse. This has happened to a multitude of other camper van owners with this chassis. It is a serious issue and I encourage you to investigate this matter before a fatality or serious injury occurs.

Manufacturer: COACHMEN
Mfg Campaign: 11542193
Notice Date: Sep 1, 2023
Recall Date: Sep 1, 2023

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