COACHMEN GALLERIA 2018

Complete listing of complaints and recalls for this vehicle

6
Complaints
2
Recalls

Complaints & Recalls

6 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 20V479000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Aug 14, 2020
Safety Issue:

Forest River, Inc. is recalling certain 2020 Coachmen Beyond, 2017-2019 Coachmen CrossFit, and 2016-2020 Galleria motorhomes. The awning may deploy while the vehicle is moving.

Potential Risk:
An awning that deploys while the vehicle is moving increases the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a circuit interrupter, free of charge. This recall began September 23, 2020. Owners may contact Forest River customer service at 1-574-825-6310. Forest Rivers's number for this recall is 225-1217.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 225-1217
Notice Date: Sep 23, 2020
Recall Date: Aug 14, 2020
Forest River, Inc.
NHTSA Campaign: 17V825000 SAFETY RECALL
41 Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Coachmen Galleria motorhomes, models GAB24FLM, GAB24QM and GAB24TM. The inverter was installed using a lead wire that may not be able to handle the amperage draw.

Potential Risk:
If the lead wire cannot handle the draw, the lead wire may melt, increasing the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will replace the lead wire, free of charge. The recall began on January 19, 2018. Owners may contact Forest River customer service at 1-574-825-8590. Forest River's number for this recall is 225-0587.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 225-0587
Notice Date: Jan 19, 2018
Recall Date: Dec 19, 2017

Consumer Complaints

6 Complaints
Forest River, Inc.
Campaign: 11543688 Other
Sep 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I, the complainant, own a 2018 Coachmen Galleria, a recreational vehicle (RV) outfitted on a 2017 Mercedes Benz Sprinter 3500 van. Coachmen Galleria outfitted the van with a water tank, attached to the underside. On 7/28/2023, while driving approx. 25 mph, I had to brake abruptly, due to an animal crossing the road. I then heard a sound coming from underneath the RV and a scraping noise when I took my foot off the brake. I discovered that the water tank had fallen to the ground. I took the RV to an independent mechanic, and the water tank was firmly re-attached. Below, I will cover very briefly the form questions: * The water tank collapsed to the ground due to inadequate support. Coachmen Galleria apparently MODIFIED its post-2018 vehicles outfitted with the same water tanks-- but with NO NOTICE to 2018 owners. * Safety is indisputably at stake when a water tank collapses to the ground while driving. That collapse OCCURRED MULTIPLE TIMES, involving 2018 owners if not other model years. See two other complaints: NHTSA ID # 11491660 (10/23/2022) and ID # 11542381 (9/3/2023). In addition, several Galleria owners have posted to a Facebook group about the recurring problem, with a STRONG CONSENSUS: Coachmen Galleria did not adequately support its water tank. At least 2-3 other 2018 owners have had collapses. INJURIES OR WORSE may occur, unless NHTSA compels remediation. * The problem has been clearly confirmed by Facebook group posts and obviously by the incidents themselves. * My vehicle was inspected by a mechanic who re-attached the water tank with strong supports. * No prior warnings or symptoms. Coachmen Galleria's customer service reps tried disingenuously to conflate general advice about water contributing to vehicle weight with the ABSENCE of any advice or warning about water tanks on 2018s. They refuse to acknowledge the defect and blame the owners. I plan to send additional information ( Facebook posts + emails). Thanks for attention. The contact wants to disregard their earlier compla

Corrective Action:

I, the complainant, own a 2018 Coachmen Galleria, a recreational vehicle (RV) outfitted on a 2017 Mercedes Benz Sprinter 3500 van. Coachmen Galleria outfitted the van with a water tank, attached to the underside. On 7/28/2023, while driving approx. 25 mph, I had to brake abruptly, due to an animal crossing the road. I then heard a sound coming from underneath the RV and a scraping noise when I took my foot off the brake. I discovered that the water tank had fallen to the ground. I took the RV to an independent mechanic, and the water tank was firmly re-attached. Below, I will cover very briefly the form questions: * The water tank collapsed to the ground due to inadequate support. Coachmen Galleria apparently MODIFIED its post-2018 vehicles outfitted with the same water tanks-- but with NO NOTICE to 2018 owners. * Safety is indisputably at stake when a water tank collapses to the ground while driving. That collapse OCCURRED MULTIPLE TIMES, involving 2018 owners if not other model years. See two other complaints: NHTSA ID # 11491660 (10/23/2022) and ID # 11542381 (9/3/2023). In addition, several Galleria owners have posted to a Facebook group about the recurring problem, with a STRONG CONSENSUS: Coachmen Galleria did not adequately support its water tank. At least 2-3 other 2018 owners have had collapses. INJURIES OR WORSE may occur, unless NHTSA compels remediation. * The problem has been clearly confirmed by Facebook group posts and obviously by the incidents themselves. * My vehicle was inspected by a mechanic who re-attached the water tank with strong supports. * No prior warnings or symptoms. Coachmen Galleria's customer service reps tried disingenuously to conflate general advice about water contributing to vehicle weight with the ABSENCE of any advice or warning about water tanks on 2018s. They refuse to acknowledge the defect and blame the owners. I plan to send additional information ( Facebook posts + emails). Thanks for attention. The contact wants to disregard their earlier compla

Additional Notes:

I, the complainant, own a 2018 Coachmen Galleria, a recreational vehicle (RV) outfitted on a 2017 Mercedes Benz Sprinter 3500 van. Coachmen Galleria outfitted the van with a water tank, attached to the underside. On 7/28/2023, while driving approx. 25 mph, I had to brake abruptly, due to an animal crossing the road. I then heard a sound coming from underneath the RV and a scraping noise when I took my foot off the brake. I discovered that the water tank had fallen to the ground. I took the RV to an independent mechanic, and the water tank was firmly re-attached. Below, I will cover very briefly the form questions: * The water tank collapsed to the ground due to inadequate support. Coachmen Galleria apparently MODIFIED its post-2018 vehicles outfitted with the same water tanks-- but with NO NOTICE to 2018 owners. * Safety is indisputably at stake when a water tank collapses to the ground while driving. That collapse OCCURRED MULTIPLE TIMES, involving 2018 owners if not other model years. See two other complaints: NHTSA ID # 11491660 (10/23/2022) and ID # 11542381 (9/3/2023). In addition, several Galleria owners have posted to a Facebook group about the recurring problem, with a STRONG CONSENSUS: Coachmen Galleria did not adequately support its water tank. At least 2-3 other 2018 owners have had collapses. INJURIES OR WORSE may occur, unless NHTSA compels remediation. * The problem has been clearly confirmed by Facebook group posts and obviously by the incidents themselves. * My vehicle was inspected by a mechanic who re-attached the water tank with strong supports. * No prior warnings or symptoms. Coachmen Galleria's customer service reps tried disingenuously to conflate general advice about water contributing to vehicle weight with the ABSENCE of any advice or warning about water tanks on 2018s. They refuse to acknowledge the defect and blame the owners. I plan to send additional information ( Facebook posts + emails). Thanks for attention. The contact wants to disregard their earlier compla

Manufacturer: COACHMEN
Mfg Campaign: 11543688
Notice Date: Sep 10, 2023
Recall Date: Sep 10, 2023
Forest River, Inc.
Campaign: 11542381 Other
Sep 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Corrective Action:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Additional Notes:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Manufacturer: COACHMEN
Mfg Campaign: 11542381
Notice Date: Sep 3, 2023
Recall Date: Sep 3, 2023
Forest River, Inc.
Campaign: 11542381 Other
Sep 3, 2023
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Corrective Action:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Additional Notes:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Manufacturer: COACHMEN
Mfg Campaign: 11542381
Notice Date: Sep 3, 2023
Recall Date: Sep 3, 2023
Forest River, Inc.
Campaign: 11542381 Other
Sep 3, 2023
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK

Potential Consequences:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Corrective Action:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Additional Notes:

Coachmen Galleria is a class B motorhome equipped with a 30 gallon freshwater tank that is mount to the underside of the vehicle on the driver side. the tank is made of plastic and held in place by a metal frame and the frame is bolted in place to the frame in the front and the back. two bolts in front and 2 bolts on back. As a was driving the vehicle. the 2 front bolts became lose and fell out, allowing the frame and water tank to fall to the pavement on interstate 95 south at a speed of 65 mph! The heavy tank and frame was plowing the asphalt along under my vehicle. It could have caused a serious accident!!! I was able to quickly move over to the emergency lane where I was protected by 2 police cars and towed away. My RV dealer indicated it will take 8 hours to dismantle the frame and plumbing and make the repair. I have not yet had it fixed I have heard of this same problem from other Coachmen Galleria owners on the Galleria Facebook page.

Manufacturer: COACHMEN
Mfg Campaign: 11542381
Notice Date: Sep 3, 2023
Recall Date: Sep 3, 2023
Forest River, Inc.
Campaign: 11491660 Other
Oct 31, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Corrective Action:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Additional Notes:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Manufacturer: COACHMEN
Mfg Campaign: 11491660
Notice Date: Oct 31, 2022
Recall Date: Oct 31, 2022
Forest River, Inc.
Campaign: 11491660 Other
Oct 31, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK

Potential Consequences:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Corrective Action:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Additional Notes:

The straps that hold the water tank broke while I was driving on the highway. It could have caused me to have an accident.

Manufacturer: COACHMEN
Mfg Campaign: 11491660
Notice Date: Oct 31, 2022
Recall Date: Oct 31, 2022

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