Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. is recalling certain 2020 Coachmen Beyond, 2017-2019 Coachmen CrossFit, and 2016-2020 Galleria motorhomes. The awning may deploy while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 225-1217
Recall Date: Aug 14, 2020
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Coachmen Galleria recreational vehicles, manufactured October 27, 2015, through August 31, 2016. The affected vehicles have an incorrect Cargo Carrying Capacity Federal placard indicating two seat-belted locations when the vehicle has up to five additional designated seating areas, causing the cargo capacity listed to be inaccurate. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 225-10062016-0253
Recall Date: Oct 12, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016 Coachmen Galleria motorhomes manufactured from October 30, 2015, through February 15, 2016. The Federal Placards on the affected vehicles incorrectly lists the number of seatbelts as zero. Additionally, the placards did not factor in the fresh water capacity in the vehicle weight calculation and the Gross Vehicle Weight Rating (GVWR) is missing from the label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 225-02102016-0134
Recall Date: Feb 18, 2016
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Potential Consequences:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Mfg Campaign: 11119551
Recall Date: Aug 13, 2018
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 COACHMEN GALLERIA. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PULLED OVER, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE STRAPS FOR THE WATER TANK WERE FRACTURED AND WERE DRAGGING ON THE ROADWAY, CAUSING THE SPARKS. THE VEHICLE WAS TOWED TO HOLIDAY WORLD OF KATY (28909 KATY FWY, KATY, TX 77494, (281) 371-7200) WHO STATED THAT THE STRAPS FRACTURED DUE TO RUST AND NEEDED REPLACEMENT. THE CONTACT WAS UNABLE TO CONFIRM FROM THE DEALER IF THEY WOULD SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE A PERMANENT REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Mfg Campaign: 11119551
Recall Date: Aug 13, 2018
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