COACHMEN FREEDOM EXPRESS 2018

Complete listing of complaints and recalls for this vehicle

2
Complaints
1
Recalls

Complaints & Recalls

2 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 18V051000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jan 12, 2018
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Potential Risk:
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
FREE Recall Solution:
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at recall@lci1.com. Forest River's number for this recall is 51-0610.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local COACHMEN dealer to schedule your FREE recall repair.
Manufacturer: COACHMEN
Mfg Campaign: 51-0610
Notice Date: Feb 20, 2018
Recall Date: Jan 12, 2018

Consumer Complaints

2 Complaints
Forest River, Inc.
Campaign: 11329631 Other
Jun 18, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR

Corrective Action:

OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR

Additional Notes:

OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR

Manufacturer: COACHMEN
Mfg Campaign: 11329631
Notice Date: Jun 18, 2020
Recall Date: Jun 18, 2020
Forest River, Inc.
Campaign: 11162637 Other
Dec 20, 2018
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB

Manufacturer: COACHMEN
Mfg Campaign: 11162637
Notice Date: Dec 20, 2018
Recall Date: Dec 20, 2018
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