Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0610
Recall Date: Jan 12, 2018
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR
Corrective Action:
OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR
Additional Notes:
OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR
Mfg Campaign: 11329631
Recall Date: Jun 18, 2020
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Mfg Campaign: 11162637
Recall Date: Dec 20, 2018
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