Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1380
Recall Date: Jul 9, 2021
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1203
Recall Date: Aug 18, 2020
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017 Coachmen Cross Country, 2017-2019 Coachmen Sportscoach and Forest River Berkshire and Legacy and 2017-2018 Forest River Charleston motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0893
Recall Date: Oct 19, 2018
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV
Corrective Action:
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV
Additional Notes:
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximately 1year to date the lights signals for the DEF failure came on on the East side of Baton Rouge. We once again were able to go to the same repair facility in Mississippi but this time the repair could not be made and we were forced to camp at the repair facility yard for 3 days due to the weekend and now are told our Motorhome has to be towed to a Freightliner facility 25 miles further East from where we are We understand there is a bypass code through Cummings and don’t understand why we have experienced 4 DEF sensor failures and the previous Freightliner facilities have not corrected the problem on our RV
Mfg Campaign: 11488442
Recall Date: Oct 8, 2022
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