Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2025 Coachmen Catalina, 2020-2025 Aurora, and 2025 Puma travel trailers. The Gross Vehicle Weight Rating (GVWR) on the Federal placard may exceed the safety chain rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 110, "Tire Selection and Rims" and 120, "Wheels and Rims - Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 51-1895
Recall Date: Feb 21, 2025
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 COACHMEN CATALINA. AFTER PURCHASING THE CAMPER IN MARCH OF 2018, IT WAS IMMEDIATELY USED TO GO ON A LONG DISTANCE TRIP. WHILE TRAVELING, IT WAS DISCOVERED THAT THE PROPANE FUEL HAD LEAKED OUT THE CONTAINER. THE PROPANE CONTAINER WAS REFILLED, BUT THE FAILURE CONTINUED. THE CONTACT DISCOVERED THAT THE RUBBER PROPANE LINE WAS MAKING CONTACT WITH THE FRONT DRIVER SIDE, WHICH CAUSED A SIX INCH HOLE IN THE LINE. THE CONTACT PERFORMED A TEMPORARY REPAIR AND CONTINUED THE TRIP. IT WAS ALSO DISCOVERED THAT THE BRAKE LINE WAS MAKING CONTACT WITH THE PASSENGER SIDE LEAF SPRING. THE MANUFACTURER AND AN UNKNOWN RECREATIONAL VEHICLE DEALER WERE NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 COACHMEN CATALINA. AFTER PURCHASING THE CAMPER IN MARCH OF 2018, IT WAS IMMEDIATELY USED TO GO ON A LONG DISTANCE TRIP. WHILE TRAVELING, IT WAS DISCOVERED THAT THE PROPANE FUEL HAD LEAKED OUT THE CONTAINER. THE PROPANE CONTAINER WAS REFILLED, BUT THE FAILURE CONTINUED. THE CONTACT DISCOVERED THAT THE RUBBER PROPANE LINE WAS MAKING CONTACT WITH THE FRONT DRIVER SIDE, WHICH CAUSED A SIX INCH HOLE IN THE LINE. THE CONTACT PERFORMED A TEMPORARY REPAIR AND CONTINUED THE TRIP. IT WAS ALSO DISCOVERED THAT THE BRAKE LINE WAS MAKING CONTACT WITH THE PASSENGER SIDE LEAF SPRING. THE MANUFACTURER AND AN UNKNOWN RECREATIONAL VEHICLE DEALER WERE NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 COACHMEN CATALINA. AFTER PURCHASING THE CAMPER IN MARCH OF 2018, IT WAS IMMEDIATELY USED TO GO ON A LONG DISTANCE TRIP. WHILE TRAVELING, IT WAS DISCOVERED THAT THE PROPANE FUEL HAD LEAKED OUT THE CONTAINER. THE PROPANE CONTAINER WAS REFILLED, BUT THE FAILURE CONTINUED. THE CONTACT DISCOVERED THAT THE RUBBER PROPANE LINE WAS MAKING CONTACT WITH THE FRONT DRIVER SIDE, WHICH CAUSED A SIX INCH HOLE IN THE LINE. THE CONTACT PERFORMED A TEMPORARY REPAIR AND CONTINUED THE TRIP. IT WAS ALSO DISCOVERED THAT THE BRAKE LINE WAS MAKING CONTACT WITH THE PASSENGER SIDE LEAF SPRING. THE MANUFACTURER AND AN UNKNOWN RECREATIONAL VEHICLE DEALER WERE NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125. *TT *TR
Mfg Campaign: 11091909
Recall Date: May 4, 2018
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Mfg Campaign: 11089653
Recall Date: Apr 23, 2018
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER COACHMEN CATALINA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT). THE CONTACT CALLED KIDDE CUSTOMER SERVICE AT 1-855-262-3540 AS WELL AS FOREST RIVER AT 1-800-348-7440 TO RECEIVE A REPLACEMENT FIRE EXTINGUISHER. THE CONTACT NEVER RECEIVED A REPLACEMENT FIRE EXTINGUISHER AFTER SEVERAL ATTEMPTS. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: C-2993367. THE VIN AND MODEL NUMBER WERE NOT AVAILABLE.
Mfg Campaign: 11089653
Recall Date: Apr 23, 2018
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