Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
PURCHASED 4.APEX 289TBSS, A COACHMEN/FOREST RIVER PRODUCT, NEW IN 29.2017 FOR $32,233 WITH EXTENDED WARRANTY. NOTICED TIRES NOT 'TRACKING' CORRECTLY'NOTIFIED COLRAIN RV (DEALER) 2017/2018: INFORMED THAT WERE INSTALLED UPSIDE DOWN, REPLACED. 2019/2020: CAMPER STILL NOT TRACKING CORRECTLY, UNEVEN TIRE WEAR, NOTIFIED COLRAIN AND MANUFACTURER. AXLES REPLACED WITH AXLES FROM ANOTHER CAMPER ON THE LOT UNTIL LARGER AXLES ARE DELIVERED. SUMMER 2020: LARGER AXLES AND NEW TIRES INSTALLED. NOVEMBER 17, 2020: CAMPER BACK TO COLRAIN FOR MINOR REPAIRS (INTERIOR LINOLEUM, SLIDE SPRING GUIDE). FEBRUARY 8, 2021: INFORMED WORK HAD BEEN DONE AND OK TO PICK UP. WENT TO COLRAIN TO PICK UP THE CAMPER AND UPON INSPECTION, THE WORK WAS NOT DONE. KELLEY (SERVICE ADVISOR), MARK BUCHS AWARE, APOLOGIZED AND RESCHEDULED PICK UP. MARCH 12, 2021: PICKED UP CAMPER MARCH 19, 2021: WENT TO LIBER STATE PARK WITH CAMPER MARCH 21, 2021: TIRE BLEW ON I70E ON WAY HOME. NOTICED THE SPRINGS WERE NOT CORRECT. MARCH 22, 2021: EMAILED COLRAIN MANAGEMENT AND APEX WITH PHOTOS AND WHAT HAPPENED. MARCH 25, 2021: SPOKE WITH BEN KRUIP AT APEX'HE STATED THAT THE LEAF SPRINGS ARE LIKELY THE WRONG SIZE. INSTRUCTED TO HAVE COLRAIN PICK UP CAMPER. MARCH 29, 2021: MARK BUCHS FROM COLRAIN PICKED UP CAMPER. I REQUESTED A MEETING THIS WEEK WITH GMS, SERVICE, AND APEX TO DISCUSS OPTIONS.
Corrective Action:
PURCHASED 4.APEX 289TBSS, A COACHMEN/FOREST RIVER PRODUCT, NEW IN 29.2017 FOR $32,233 WITH EXTENDED WARRANTY. NOTICED TIRES NOT 'TRACKING' CORRECTLY'NOTIFIED COLRAIN RV (DEALER) 2017/2018: INFORMED THAT WERE INSTALLED UPSIDE DOWN, REPLACED. 2019/2020: CAMPER STILL NOT TRACKING CORRECTLY, UNEVEN TIRE WEAR, NOTIFIED COLRAIN AND MANUFACTURER. AXLES REPLACED WITH AXLES FROM ANOTHER CAMPER ON THE LOT UNTIL LARGER AXLES ARE DELIVERED. SUMMER 2020: LARGER AXLES AND NEW TIRES INSTALLED. NOVEMBER 17, 2020: CAMPER BACK TO COLRAIN FOR MINOR REPAIRS (INTERIOR LINOLEUM, SLIDE SPRING GUIDE). FEBRUARY 8, 2021: INFORMED WORK HAD BEEN DONE AND OK TO PICK UP. WENT TO COLRAIN TO PICK UP THE CAMPER AND UPON INSPECTION, THE WORK WAS NOT DONE. KELLEY (SERVICE ADVISOR), MARK BUCHS AWARE, APOLOGIZED AND RESCHEDULED PICK UP. MARCH 12, 2021: PICKED UP CAMPER MARCH 19, 2021: WENT TO LIBER STATE PARK WITH CAMPER MARCH 21, 2021: TIRE BLEW ON I70E ON WAY HOME. NOTICED THE SPRINGS WERE NOT CORRECT. MARCH 22, 2021: EMAILED COLRAIN MANAGEMENT AND APEX WITH PHOTOS AND WHAT HAPPENED. MARCH 25, 2021: SPOKE WITH BEN KRUIP AT APEX'HE STATED THAT THE LEAF SPRINGS ARE LIKELY THE WRONG SIZE. INSTRUCTED TO HAVE COLRAIN PICK UP CAMPER. MARCH 29, 2021: MARK BUCHS FROM COLRAIN PICKED UP CAMPER. I REQUESTED A MEETING THIS WEEK WITH GMS, SERVICE, AND APEX TO DISCUSS OPTIONS.
Additional Notes:
PURCHASED 4.APEX 289TBSS, A COACHMEN/FOREST RIVER PRODUCT, NEW IN 29.2017 FOR $32,233 WITH EXTENDED WARRANTY. NOTICED TIRES NOT 'TRACKING' CORRECTLY'NOTIFIED COLRAIN RV (DEALER) 2017/2018: INFORMED THAT WERE INSTALLED UPSIDE DOWN, REPLACED. 2019/2020: CAMPER STILL NOT TRACKING CORRECTLY, UNEVEN TIRE WEAR, NOTIFIED COLRAIN AND MANUFACTURER. AXLES REPLACED WITH AXLES FROM ANOTHER CAMPER ON THE LOT UNTIL LARGER AXLES ARE DELIVERED. SUMMER 2020: LARGER AXLES AND NEW TIRES INSTALLED. NOVEMBER 17, 2020: CAMPER BACK TO COLRAIN FOR MINOR REPAIRS (INTERIOR LINOLEUM, SLIDE SPRING GUIDE). FEBRUARY 8, 2021: INFORMED WORK HAD BEEN DONE AND OK TO PICK UP. WENT TO COLRAIN TO PICK UP THE CAMPER AND UPON INSPECTION, THE WORK WAS NOT DONE. KELLEY (SERVICE ADVISOR), MARK BUCHS AWARE, APOLOGIZED AND RESCHEDULED PICK UP. MARCH 12, 2021: PICKED UP CAMPER MARCH 19, 2021: WENT TO LIBER STATE PARK WITH CAMPER MARCH 21, 2021: TIRE BLEW ON I70E ON WAY HOME. NOTICED THE SPRINGS WERE NOT CORRECT. MARCH 22, 2021: EMAILED COLRAIN MANAGEMENT AND APEX WITH PHOTOS AND WHAT HAPPENED. MARCH 25, 2021: SPOKE WITH BEN KRUIP AT APEX'HE STATED THAT THE LEAF SPRINGS ARE LIKELY THE WRONG SIZE. INSTRUCTED TO HAVE COLRAIN PICK UP CAMPER. MARCH 29, 2021: MARK BUCHS FROM COLRAIN PICKED UP CAMPER. I REQUESTED A MEETING THIS WEEK WITH GMS, SERVICE, AND APEX TO DISCUSS OPTIONS.
Mfg Campaign: 11405751
Recall Date: Mar 31, 2021
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