chevrolet suburban 2011 Complaints

ELECTRICAL SYSTEM

1.)when we were driving thru the mountains our electrical system started to go haywire and the lights started going in and out and the ignition started to act up car turned off a few times we had to restart it when we brought it to the dealership to get checked out they said there was coins in the radio. 2.) the defrosters for the front windshield doesn't defrost the window at all when driving in cold days the whole window fogs up and freezes making visibility to none and we have to stop wipe down the wind shield and drive again for ten minutes then this problem goes on and on the heater goes on full blast but no results that is a very unsafe and un drivable at times. coins in the radio? i was astonished and very upset how could an industry make a vehicle that if water is spilled on/or in the radio or coins dropped in the cd compartment that the whole electrical system goes out and starts going haywire especially here in alaska a lot snow and harsh winter driving conditions are not great and if the vehicle stalls do to the radio and defrosters not working or someone spilled something on the radio then the people and children would freeze to death then who would be at fault that means the company that makes the vehicle is gonna be liable for the consequences the defrosters not working doesn't help any we have to drive thru this weather out here 9months out of the year and have to suffer because of these situations that is inexcusable and very dangerous to public this needs to be fixed and resolved. we took it to the dealership a few times but the problem still consists doing the horrible dangerous things that the suburban does we have another appointment to take the vehicle in again because the radio is acting up again and defrosters are acting up this is a defect and needs to be fixed.

Reported in: HOMER AK || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 2011 chevrolet suburban. the contact stated that while stopped with the brake pedal depressed, the vehicle lurched forward. the vehicle was taken to the dealer for diagnosis. the technician was unable to duplicate the failure. additionally, the rear lift gate closed on its own while the contact was standing underneath. the contact sustained bruising to her face. also, the contact stated the vehicle hesitated to accelerate while depressing the accelerator pedal. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 23,000.

Reported in: BEAVERTON MI || Crash: N || VIN #: 1GNSKJE37BR

POWER TRAIN

tl* the contact owns a 2011 chevrolet suburban. the contact stated that while stopped with the brake pedal depressed, the vehicle lurched forward. the vehicle was taken to the dealer for diagnosis. the technician was unable to duplicate the failure. additionally, the rear lift gate closed on its own while the contact was standing underneath. the contact sustained bruising to her face. also, the contact stated the vehicle hesitated to accelerate while depressing the accelerator pedal. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 23,000.

Reported in: BEAVERTON MI || Crash: N || VIN #: 1GNSKJE37BR

VEHICLE SPEED CONTROL

i have noticed that when decelerating & applying my brakes when approaching a stop that my vehicle actually will accelerate all of the sudden. this has happened on several occasions, not always, but enough for me to be concerned. my daughter also experienced this sudden acceleration when she was driving my suburban. she, like me, said it happened when she was approaching a stop sign and was applying brake pressure. this should be investigated.

Reported in: SUGAR LAND TX || Crash: N || VIN #: 1GNSCJE00BR

SERVICE BRAKES

i have noticed that when decelerating & applying my brakes when approaching a stop that my vehicle actually will accelerate all of the sudden. this has happened on several occasions, not always, but enough for me to be concerned. my daughter also experienced this sudden acceleration when she was driving my suburban. she, like me, said it happened when she was approaching a stop sign and was applying brake pressure. this should be investigated.

Reported in: SUGAR LAND TX || Crash: N || VIN #: 1GNSCJE00BR

STRUCTURE

a small crack began on the driver side of dash board. within weeks, the crack became much bigger. after two more weeks, i noticed another crack on the passenger side of the dash. soon, it became much larger too. now, there are several cracks on the dashboard. this automobile was not involved in any type of accident or driving on rough terrain. i don not understand why the dashboard would crack. i have never owned a vehicle which has had this happen.

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 1GNSCKE09BR

VEHICLE SPEED CONTROL

this is becoming a recurring and reproducible problem. the unintended acceleration occurs while slowing down for a stop sign and depressing the brake pedal. the most reliable way to reproduce the problem is as follows. be driving about 15 miles per hour, up a slight slope. move your foot off the accelerator pedal and on to the brake pedal. depress the brake lightly. just as the vehicle starts to slow down you will feel the acceleration of the engine as if the vehicle is attempting to maintain the 15 mile per hour previous speed. this unexpected response will last about two seconds and then return to normal (idle) condition. this sudden and unexpected behavior is very unnerving and could lead to an accident if the road conditions were to be slippery.

Reported in: STONE MOUNTAIN GA || Crash: N || VIN #: 1GNSKHE3XBR

SERVICE BRAKES

this is becoming a recurring and reproducible problem. the unintended acceleration occurs while slowing down for a stop sign and depressing the brake pedal. the most reliable way to reproduce the problem is as follows. be driving about 15 miles per hour, up a slight slope. move your foot off the accelerator pedal and on to the brake pedal. depress the brake lightly. just as the vehicle starts to slow down you will feel the acceleration of the engine as if the vehicle is attempting to maintain the 15 mile per hour previous speed. this unexpected response will last about two seconds and then return to normal (idle) condition. this sudden and unexpected behavior is very unnerving and could lead to an accident if the road conditions were to be slippery.

Reported in: STONE MOUNTAIN GA || Crash: N || VIN #: 1GNSKHE3XBR

VEHICLE SPEED CONTROL

tl* the contact owns a 2011 chevrolet suburban. the contact stated that an abnormal and overpowering odor was present in the rear interior of the vehicle. the contact¿s four small children were asleep in the rear row seats and when called upon, did not awaken to respond. the contact exited the vehicle to inspect further and discovered the odor. additionally, all four children had become asphyxiated by the fumes. two of the four children were transported to the hospital where it was discovered that the children's asthma reacted to the overpowering odor, and were given medication for treatment. the vehicle was taken to one dealer where it was diagnosed that the rear differential fluid had overheated. the vehicle was taken to another dealer for the repairs where the technician stated that there was no failure and no repairs were performed. the contact also experienced rapid acceleration failure while sitting at a traffic stop. the contact stated that the vehicle was taken to the dealer ten times yet the failure was unable to be replicated each time. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 400 and the current mileage was 55,000. the vin was not available.

Reported in: ARLINGTON TX || Crash: N || VIN #:

POWER TRAIN

tl* the contact owns a 2011 chevrolet suburban. the contact stated that an abnormal and overpowering odor was present in the rear interior of the vehicle. the contact¿s four small children were asleep in the rear row seats and when called upon, did not awaken to respond. the contact exited the vehicle to inspect further and discovered the odor. additionally, all four children had become asphyxiated by the fumes. two of the four children were transported to the hospital where it was discovered that the children's asthma reacted to the overpowering odor, and were given medication for treatment. the vehicle was taken to one dealer where it was diagnosed that the rear differential fluid had overheated. the vehicle was taken to another dealer for the repairs where the technician stated that there was no failure and no repairs were performed. the contact also experienced rapid acceleration failure while sitting at a traffic stop. the contact stated that the vehicle was taken to the dealer ten times yet the failure was unable to be replicated each time. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 400 and the current mileage was 55,000. the vin was not available.

Reported in: ARLINGTON TX || Crash: N || VIN #:

FUEL/PROPULSION SYSTEM

the accelerator hesitates when pressed. the car does not move and will then accelerate rapidly when at a stop and trying to accelerate through intersections. dealer could not duplicate for repairs. recurring issue. also has a popping or clunking noise in back passenger side. dealer has duplicated but not repaired.

Reported in: SAGINAW MN || Crash: N || VIN #:

ENGINE

the accelerator hesitates when pressed. the car does not move and will then accelerate rapidly when at a stop and trying to accelerate through intersections. dealer could not duplicate for repairs. recurring issue. also has a popping or clunking noise in back passenger side. dealer has duplicated but not repaired.

Reported in: SAGINAW MN || Crash: N || VIN #:

VEHICLE SPEED CONTROL

the accelerator hesitates when pressed. the car does not move and will then accelerate rapidly when at a stop and trying to accelerate through intersections. dealer could not duplicate for repairs. recurring issue. also has a popping or clunking noise in back passenger side. dealer has duplicated but not repaired.

Reported in: SAGINAW MN || Crash: N || VIN #:

VEHICLE SPEED CONTROL

while driving on the highway i was using the cruise control and the car began to increase in speed without my control. it went from 65 to 90 in a few seconds and i had to slam on the breaks to get it to stop. this has happened several times. also we can never let the gas get lower then a quarter of a tank or the car just shuts down like its empty. sometimes the engine will just rev up for no reason and other times it doesn't accelerate properly. you can push the gas and it feels like the speed is delayed but then will catch up.

Reported in: NORMAL IL || Crash: N || VIN #: 1GNSKJE38BR

ELECTRONIC STABILITY CONTROL

while driving on the highway i was using the cruise control and the car began to increase in speed without my control. it went from 65 to 90 in a few seconds and i had to slam on the breaks to get it to stop. this has happened several times. also we can never let the gas get lower then a quarter of a tank or the car just shuts down like its empty. sometimes the engine will just rev up for no reason and other times it doesn't accelerate properly. you can push the gas and it feels like the speed is delayed but then will catch up.

Reported in: NORMAL IL || Crash: N || VIN #: 1GNSKJE38BR

ENGINE

while driving on the highway i was using the cruise control and the car began to increase in speed without my control. it went from 65 to 90 in a few seconds and i had to slam on the breaks to get it to stop. this has happened several times. also we can never let the gas get lower then a quarter of a tank or the car just shuts down like its empty. sometimes the engine will just rev up for no reason and other times it doesn't accelerate properly. you can push the gas and it feels like the speed is delayed but then will catch up.

Reported in: NORMAL IL || Crash: N || VIN #: 1GNSKJE38BR