chevrolet silverado 2013 Complaints

ELECTRICAL SYSTEM

tl* the contact owns a 2013 chevrolet silverado. the contact stated that whenever a warning chime activated, it was extremely low and almost inaudible. the vehicle was taken to the dealer for diagnosis. the technician stated that the sound was transmitted through the radio. the radio was replaced but the sound continued to emit extremely low. the technician advised the contact that there was no further repair available to remedy the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 85.

Reported in: OXFORD PA || Crash: N || VIN #: 1GCNKPEA0DZ

AIR BAGS

hit a deer at 47mph on left front of vehicle. air bag light came on with code b0052 deployment commanded. no air or pretensioner deployed. contacted gm they sent an inspector out to retrieve crash data from recorder. they contacted me after they received the info from the inspector , and said i needed to take the vehicle to dealer to diagnose concern. there were no codes. they have not told me if there was a problem with the sdm that was replaced.

Reported in: ABELL MD || Crash: Y || VIN #: 3GCPKSE78DG

STRUCTURE:BODY

hit a deer at 47mph on left front of vehicle. air bag light came on with code b0052 deployment commanded. no air or pretensioner deployed. contacted gm they sent an inspector out to retrieve crash data from recorder. they contacted me after they received the info from the inspector , and said i needed to take the vehicle to dealer to diagnose concern. there were no codes. they have not told me if there was a problem with the sdm that was replaced.

Reported in: ABELL MD || Crash: Y || VIN #: 3GCPKSE78DG

SEAT BELTS

hit a deer at 47mph on left front of vehicle. air bag light came on with code b0052 deployment commanded. no air or pretensioner deployed. contacted gm they sent an inspector out to retrieve crash data from recorder. they contacted me after they received the info from the inspector , and said i needed to take the vehicle to dealer to diagnose concern. there were no codes. they have not told me if there was a problem with the sdm that was replaced.

Reported in: ABELL MD || Crash: Y || VIN #: 3GCPKSE78DG

STEERING

traveling 70 mph on freeway, naturally veering left to right went to correct to the right and steering wheel locked up. i could turn to the left more but could not correct back to the right. had to slow down to about 35 mph nearly causing someone to rear-end me, then it finally broke loose. the entire ordeal lasted aprox. 12 seconds before it was corrected.

Reported in: SPRINGPORT MI || Crash: N || VIN #: 3GCPKSE75DG

POWER TRAIN

tl* the contact owns a 2013 chevrolet silverado 1500. the contact stated that while parked on an incline, the vehicle erroneously shifted out of park and into neutral, made a clucking noise and suddenly shifted into drive. the failure was experienced numerous times. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 5,300 and the current mileage was 5,500.

Reported in: COLUMBIAVILLE ME || Crash: N || VIN #: 1GCNCPEX5DZ

ELECTRICAL SYSTEM

tl* the contact owns a 2013 chevrolet silverado 1500. the contact stated that while reversing with a hitch was installed, the backup sensor failed . the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 1,600. updated 6/17/13 *cn

Reported in: GREENWOOD MS || Crash: N || VIN #: 3GCPKSE75DG

UNKNOWN OR OTHER

had vehicle approx. 2 weeks on 4-10-13 would not start for several attempts. it started i pulled out into oncoming traffic and it died i was able to restart immediately. dealer had it one day said they could not duplicate issue so did nothing. second time it happened was about 3 weeks after that this time i was going about 45mph and with no warning it just died in the road almost got hit by 2 people behind me. took over 8 minutes to get restarted during which time several more people had to swerve to miss me. i drove about 1/2 mile to work parked, tried to restart it wouldn't start was towed to dealership. after couple days dealership said could not duplicate problem. i pressed the issue and made it clear this was extremely unsafe and someone was going to get seriously injured. after about one week they said the problem duplicated and the part i need is on back order (a module). this is where the truck is now. after 'googling' this issue the first time i found not starting is a common problem with the passlock system malfunction and the fix is one of two things one of which is the module being replaced now. i relayed this information to the dealership at the time of the first incident but nothing was done. i feel this is a serious safety issue especially considering it happens at speed with absolutely no warning. hopefully this will fix it but gm must be aware of this considering all the online forums pertaining to this precise issue and should be more eager to fix serious safety issues before someone gets hurt or killed even if it can't be duplicated while in the shop. (additional vehicle description--2500 hd diesel crew cab ltz)

Reported in: MABSCOTT WV || Crash: N || VIN #: 1GC1KYE84DF

TIRES

recently purchased silverado 3500hd truck, i had no idea it did not have tire pressure monitoring system until i got home and was going through the vehicle driver information center. i thought all consumer vehicles has this safety feature. as it turns out everyone at the dealership was also surprised. chevrolet has this listed as an option for a 3500hd, however they say it is not a supported configuration. i think the nhtsa needs to revise their tpms to all vehicles sold not just those below 10,000lbs. tire pressure monitoring is a big safety issue for all vehicles, and can help avoid many mistakes. i appreciated it in my previous vehicle, i was alerted to a nail in leak and found a nail, i could have easily driven on the tire and had it fail while driving. nearest i can tell, the components except for the sensors are in the truck as it is the same as the 2500hd, gm just refuses to make the required software changes to support adding tpms to my new truck. i've gotten every excuse under the sun until i got the its not a supported configuration, note i was not told it was not possible. (though someone did, stating the tires were the issue, but the tires on this vehicle are the same as on the 2500hd).

Reported in: DENVER CO || Crash: N || VIN #: 1GC4K0C83DF

WHEELS

recently purchased silverado 3500hd truck, i had no idea it did not have tire pressure monitoring system until i got home and was going through the vehicle driver information center. i thought all consumer vehicles has this safety feature. as it turns out everyone at the dealership was also surprised. chevrolet has this listed as an option for a 3500hd, however they say it is not a supported configuration. i think the nhtsa needs to revise their tpms to all vehicles sold not just those below 10,000lbs. tire pressure monitoring is a big safety issue for all vehicles, and can help avoid many mistakes. i appreciated it in my previous vehicle, i was alerted to a nail in leak and found a nail, i could have easily driven on the tire and had it fail while driving. nearest i can tell, the components except for the sensors are in the truck as it is the same as the 2500hd, gm just refuses to make the required software changes to support adding tpms to my new truck. i've gotten every excuse under the sun until i got the its not a supported configuration, note i was not told it was not possible. (though someone did, stating the tires were the issue, but the tires on this vehicle are the same as on the 2500hd).

Reported in: DENVER CO || Crash: N || VIN #: 1GC4K0C83DF

VISIBILITY/WIPER

april, 2013 - truck was parked out side, and i left for a 70 mile trip early in the morning, after the dew had fallen. june, 2013 - a tropical storm swept through the area, dumping tons of rain; causing the humidity to rise a few hours later as well as causing everything to be moist/wet. both events were either in the early morning hours or in the evening after the sun went down, and involve wetness/moisture, humidity, and the inability to "dry" the windshield. problem: there is a "condensation film" that forms on the windshield due to the outside elements being more moist and humid than the inside of the windshield. usually, when turning on the defroster, this will "dry" the windshield and make the condensation film go away. however, the defroster on this model does not "dry" the windshield on the right side (passenger) of the vehicle. the air coming out of the defroster on the right side is not as strong as the left. there is a constant condensation film that forms and remains. the wipers will clear the wetness/moisture away, temporarily, but the film remains and the moisture/wetness returns. this makes the visibility on the right side of the truck non-existent, and when turning a right hand corner, or entering an intersection, you can not see out of the right hand side of the windshield. this is a liability and accident waiting to happen....... confirmation/manufacturer knowledge: i took my vehicle into the dealer - twice - and was told this was "normal" for this model. i contacted the gm hotline, who escalated the claim to the engineering claims department and was told that this is a recurring problem, that they were aware of it, and told the dealer not to do any repairs at this time. i also talked to the dealers head mechanic who said that he has seen this numerous times in the past. is gm waiting for a death before fixing? pictures available...

Reported in: MULBERRY FL || Crash: N || VIN #: 1GCRCSE00DZ

STRUCTURE

april, 2013 - truck was parked out side, and i left for a 70 mile trip early in the morning, after the dew had fallen. june, 2013 - a tropical storm swept through the area, dumping tons of rain; causing the humidity to rise a few hours later as well as causing everything to be moist/wet. both events were either in the early morning hours or in the evening after the sun went down, and involve wetness/moisture, humidity, and the inability to "dry" the windshield. problem: there is a "condensation film" that forms on the windshield due to the outside elements being more moist and humid than the inside of the windshield. usually, when turning on the defroster, this will "dry" the windshield and make the condensation film go away. however, the defroster on this model does not "dry" the windshield on the right side (passenger) of the vehicle. the air coming out of the defroster on the right side is not as strong as the left. there is a constant condensation film that forms and remains. the wipers will clear the wetness/moisture away, temporarily, but the film remains and the moisture/wetness returns. this makes the visibility on the right side of the truck non-existent, and when turning a right hand corner, or entering an intersection, you can not see out of the right hand side of the windshield. this is a liability and accident waiting to happen....... confirmation/manufacturer knowledge: i took my vehicle into the dealer - twice - and was told this was "normal" for this model. i contacted the gm hotline, who escalated the claim to the engineering claims department and was told that this is a recurring problem, that they were aware of it, and told the dealer not to do any repairs at this time. i also talked to the dealers head mechanic who said that he has seen this numerous times in the past. is gm waiting for a death before fixing? pictures available...

Reported in: MULBERRY FL || Crash: N || VIN #: 1GCRCSE00DZ

EQUIPMENT ADAPTIVE

april, 2013 - truck was parked out side, and i left for a 70 mile trip early in the morning, after the dew had fallen. june, 2013 - a tropical storm swept through the area, dumping tons of rain; causing the humidity to rise a few hours later as well as causing everything to be moist/wet. both events were either in the early morning hours or in the evening after the sun went down, and involve wetness/moisture, humidity, and the inability to "dry" the windshield. problem: there is a "condensation film" that forms on the windshield due to the outside elements being more moist and humid than the inside of the windshield. usually, when turning on the defroster, this will "dry" the windshield and make the condensation film go away. however, the defroster on this model does not "dry" the windshield on the right side (passenger) of the vehicle. the air coming out of the defroster on the right side is not as strong as the left. there is a constant condensation film that forms and remains. the wipers will clear the wetness/moisture away, temporarily, but the film remains and the moisture/wetness returns. this makes the visibility on the right side of the truck non-existent, and when turning a right hand corner, or entering an intersection, you can not see out of the right hand side of the windshield. this is a liability and accident waiting to happen....... confirmation/manufacturer knowledge: i took my vehicle into the dealer - twice - and was told this was "normal" for this model. i contacted the gm hotline, who escalated the claim to the engineering claims department and was told that this is a recurring problem, that they were aware of it, and told the dealer not to do any repairs at this time. i also talked to the dealers head mechanic who said that he has seen this numerous times in the past. is gm waiting for a death before fixing? pictures available...

Reported in: MULBERRY FL || Crash: N || VIN #: 1GCRCSE00DZ

STEERING

tl* the contact owns a 2013 chevrolet silverado. the contact stated that the power steering assist failed without warning and the steering wheel became hard to turn. the failure recurred intermittently. the dealer test drove the vehicle but was unable to duplicate the failure. the manufacturer was made aware of the failure. the failure mileage was 3,289 and current mileage was 11,500.

Reported in: CANOGA PARK CA || Crash: N || VIN #: 3GCPCSE02DG

POWER TRAIN

transmission down shifts multiple gears when i decelerate. the first occurrence happened at 70 mph causing a very hard deceleration and near loss of control of the truck. i have had three other like incidences at speeds between 45 and 70 mph. these happened on dry pavement and i was able to slow safely. had this occurred on wet or snow covered roads, i have no doubt there would have been an accident. 2 . at times when i accelerate there is no throttle response for several seconds. when the engine does respond, the truck accelerates as if i have the throttle floored. again this has happened on dry pavement. slick conditions would have caused a spin out. 3. vehicle surges between 20 and 45 mph. engine rpm continually jumps 200-300 rpm causing constant surging. besides being very annoying, it would be dangerous on icy roads.

Reported in: KENNEWICK WA || Crash: N || VIN #: 1GCRKSE71DZ

VEHICLE SPEED CONTROL

transmission down shifts multiple gears when i decelerate. the first occurrence happened at 70 mph causing a very hard deceleration and near loss of control of the truck. i have had three other like incidences at speeds between 45 and 70 mph. these happened on dry pavement and i was able to slow safely. had this occurred on wet or snow covered roads, i have no doubt there would have been an accident. 2 . at times when i accelerate there is no throttle response for several seconds. when the engine does respond, the truck accelerates as if i have the throttle floored. again this has happened on dry pavement. slick conditions would have caused a spin out. 3. vehicle surges between 20 and 45 mph. engine rpm continually jumps 200-300 rpm causing constant surging. besides being very annoying, it would be dangerous on icy roads.

Reported in: KENNEWICK WA || Crash: N || VIN #: 1GCRKSE71DZ

SERVICE BRAKES

tl* the contact owns a 2013 chevrolet silverado. the contact stated that while driving 70 mph downhill, the grade brake activated. the vehicle was taken to the dealer for diagnosis where it was stated that the feature was built to function in the manner in which it did. the contact was advised to disable the feature manually. the manufacturer was notified. the vin was not available. the approximate failure mileage was 12,000.

Reported in: SOD WV || Crash: N || VIN #:

STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

i purchased a 2013 silverado, while taking possession of the truck i noticed the undercoating had fallen off of the frame rail above the right rear tire and had begun to rust. i immediately complained, but was told they would contact gm. i immediately filed a complaint with gm. the repair was to spray after market under coating from a spray can on the already rusty parts. i complained again and was told that was all they were going to do to remedy the problem. this vehicle if left on the road for the next 10 yrs will end in someone's death as the frame will be completely rusted through. *tt

Reported in: LEXINGTON KY || Crash: N || VIN #:

STEERING

traveling at about ten miles per hour. vehicle became unresponsive to any attempt to steer and a loud ding noise played. vehicle struck concrete light pole. had been driving the vehicle for an hour and had just came off of the interstate. pulled into a parking lot and that is when steering quit working. *jb

Reported in: STERLING IL || Crash: Y || VIN #: 1GCRKSE78DZ

ENGINE

tl* the contact owns a 2013 chevrolet silverado. the contact stated that while driving at various speeds, the motor of the vehicle hesitated to accelerate intermittently without warning. in addition, the accelerator failed to respond to acceleration attempts. the vehicle was taken to the dealer and the mechanic stated that the vehicle was equipped with a fuel integration system which allowed the vehicle to switch from v8 to v4 for better fuel mileage and that the problem was normal. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 500. the current mileage was 3,100. .... updated 10-17-13 *bf updated 10/24/2013*js

Reported in: PERU IN || Crash: N || VIN #: 1GCRKSE75DZ

POWER TRAIN

tl* the contact owns a 2013 chevrolet silverado. the contact stated that while the vehicle was parked, the contact heard a loud clicking noise from the vehicle as vehicle rolled away and down a busy highway. the contact was a police officer and had to chase the vehicle across the highway to avoid a severe crash. the contact also mentioned that the failure was recurring. the vehicle was taken to a dealer and the mechanic stated that the parking haul was completely fractured and needed replacing. the manufacturer was aware of the failure. the failure mileage was 6,000. the current mileage was 9,100. the vin was not provided.

Reported in: BEEBE AR || Crash: N || VIN #:

POWER TRAIN

since i purchased this truck in june 2013, i've had several occasions where when the truck sits without being used for several days, when i back out of my driveway and put the transmission in drive, the transmissions slips. the truck won't move for a second, the engine rpm's race and then when the transmission catches, it will actually squeal the tires. then at times it will continue to do this for the first several times i stop at a light or stop sign. this doesn't seem to happen once the truck has been driven for a distance, and it doesn't happen everytime the truck is used. i've talked to the service manager at the dealership and he says they've not had any issues with other trucks. i'm actually going to pick up the service manager and have him with me when i start my truck today after it has set for four days. i hope it does this with him in the vehicle so he can feel what's happening. i've been a loyal chevy owner for over 30 years but i'm really disappointed in this truck which costs $45,000.

Reported in: JONESBORO AR || Crash: N || VIN #: 3GCPKTE77DG

SEATS

the driver and passenger headrest square in the middle are hard as a rock. i feel in the event of an accident when the occupants head hits the headrest it will definitely cause harm to the back of the persons head. there is next to no cushioning in the center, the sides are soft but not the middle. i feel this is a big safety issue in the event of an accident.

Reported in: ALPHARETTA GA || Crash: N || VIN #: 3GCPKSE76DG

VEHICLE SPEED CONTROL

tl* the contact owns a 2013 chevrolet silverado. the contact stated that while driving in first gear and taking the foot off the accelerator pedal to apply the brakes, the engine rpm's would not decrease and the throttle would not release for approximately 3-4 seconds. the failure caused abnormal forward movement from the vehicle. the contact also stated that while driving in first gear and shifting into neutral, the engine rpm's increased by approximately 200 ripens before decreasing. the vehicle was diagnosed at the dealer but the cause of the defect could not be determined. the contact stated that a representative from the manufacturer came to the home and drove the vehicle. the representative experienced the defect while driving the vehicle but did not identify the cause of the defect. the vehicle was not repaired. the failure mileage was 20. updated 03/11/14*lj the consumer stated by the time his foot reached the brake pedal, the engine was holding a constant 1400 rpm, resulting in not only trying to slow the mass of the vehicle, but also attempting to brake against an engine locked at 1400 rpm. the consumer also stated that he removed his foot from the accelerator as a test and then popped the steering column gear shifter into neutral and the engine gained another 200 rpm for 3-4 seconds. updated 03/13/14

Reported in: CHELSEA MI || Crash: N || VIN #: 1GCNKPEA4DZ

POWER TRAIN

tl* the contact owns a 2013 chevrolet silverado. the contact stated that while driving in first gear and taking the foot off the accelerator pedal to apply the brakes, the engine rpm's would not decrease and the throttle would not release for approximately 3-4 seconds. the failure caused abnormal forward movement from the vehicle. the contact also stated that while driving in first gear and shifting into neutral, the engine rpm's increased by approximately 200 ripens before decreasing. the vehicle was diagnosed at the dealer but the cause of the defect could not be determined. the contact stated that a representative from the manufacturer came to the home and drove the vehicle. the representative experienced the defect while driving the vehicle but did not identify the cause of the defect. the vehicle was not repaired. the failure mileage was 20. updated 03/11/14*lj the consumer stated by the time his foot reached the brake pedal, the engine was holding a constant 1400 rpm, resulting in not only trying to slow the mass of the vehicle, but also attempting to brake against an engine locked at 1400 rpm. the consumer also stated that he removed his foot from the accelerator as a test and then popped the steering column gear shifter into neutral and the engine gained another 200 rpm for 3-4 seconds. updated 03/13/14

Reported in: CHELSEA MI || Crash: N || VIN #: 1GCNKPEA4DZ

STRUCTURE:BODY

tl* the contact owns a 2013 silverado. the contact stated that the rubber coating on the rear frame was becoming detached from the vehicle. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 11,940.

Reported in: MARSHFIELD MO || Crash: N || VIN #: 3GCPCSE01DG

POWER TRAIN

tl* the contact owns a 2013 chevrolet silverado. the contact stated that she shifted into park, turned the vehicle off and was attempting to exit but the vehicle began to roll away. the contact then restarted the vehicle and secured the vehicle in park once again. the vehicle was later taken to the dealer where they advised that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 4,000.

Reported in: WOLVERINE MI || Crash: N || VIN #: 3GCPKSE72DG

VISIBILITY/WIPER

the passenger windshield wiper does not touch the windshield to the extreme right in the lower position. this causes a streaked windshield and ice build up in the winter. it makes it hard to so a car approaching from the right in rain and almost impossible to see in the winter weather conditions. i've taken it to the dealer. they replaced the blade but the new blade still doesn't wipe the full windshield. i've called gm and they siad there is nothing that they can do since it must be a design flaw in the wiper system. i am afraid to drive at night in a rain and in the winter when there is any ice or snow. there are two websites that are gm truck owners and there are several comments very close to the problems i am having with my windshield wipers.

Reported in: NEW LONDON MO || Crash: N || VIN #: 3GCPKTE75DG

VISIBILITY/WIPER

my wiper blade was damaged from ice and road spray during a storm. i tried to buy a replacement. found wiper uses an odd vehicle specific mount. wiper blade seems to be only available from chevy. not even a delco blade is available. there is no reason to use a new style mount, the basic arm and blade are the same as always. not having the ability to quickly replace a damaged blade during bad weather creates a real safety issue especially nights and weekends when chevy dealers are closed.

Reported in: SAUGERTIES NY || Crash: N || VIN #: 1GCRKSE72DZ

SERVICE BRAKES

i was traveling at 55 miles per hour on a 2 lane highway. vehicle became unresponsive to steering and brakes were not working correctly. peddle had to be pushed all the way to the floor. got vehicle slowed down and turned off. once restarting steering was very tight but functional. similar incident in 2013 resulted in an accident. several more steering issues since december of 2013. has been taken in for service and nothing has ever been fixed.

Reported in: RADCLIFF KY || Crash: N || VIN #: 1GCRKSE78DZ

ELECTRICAL SYSTEM

i was traveling at 55 miles per hour on a 2 lane highway. vehicle became unresponsive to steering and brakes were not working correctly. peddle had to be pushed all the way to the floor. got vehicle slowed down and turned off. once restarting steering was very tight but functional. similar incident in 2013 resulted in an accident. several more steering issues since december of 2013. has been taken in for service and nothing has ever been fixed.

Reported in: RADCLIFF KY || Crash: N || VIN #: 1GCRKSE78DZ

STEERING

i was traveling at 55 miles per hour on a 2 lane highway. vehicle became unresponsive to steering and brakes were not working correctly. peddle had to be pushed all the way to the floor. got vehicle slowed down and turned off. once restarting steering was very tight but functional. similar incident in 2013 resulted in an accident. several more steering issues since december of 2013. has been taken in for service and nothing has ever been fixed.

Reported in: RADCLIFF KY || Crash: N || VIN #: 1GCRKSE78DZ

STRUCTURE:BODY

on tuesday march 18, 2014 i was driving a 2013 chevy silverado and rear ended a chevy tahao at approximately 20 mph without hitting my brakes. conditions at the time were clear and dry although very windy. i was the only passenger in my truck. i was wearing my seatbelt. i hit the steering wheel with my chest. the onstar system called to say they could see i was in an accident and help was on the way. i exchanged info with the other driver and returned to my vehicle. the seatbelt was in the extended position and would not extend further or retract. on the display panel it had an 'airbag deployed' icon and message 'service airbag'. my insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a gm representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. i called gm and spoke with walter in customer service. he arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. raytheon representative 'jeff" called me sunday march 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on wednesday march 23. on wednesday march 23 i called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. i asked him if i was supposed to hit the steering wheel and he stated he did not agree or disagree.

Reported in: CORPUS CHRISTI TX || Crash: Y || VIN #: 3GCPCSE07DG

AIR BAGS

on tuesday march 18, 2014 i was driving a 2013 chevy silverado and rear ended a chevy tahao at approximately 20 mph without hitting my brakes. conditions at the time were clear and dry although very windy. i was the only passenger in my truck. i was wearing my seatbelt. i hit the steering wheel with my chest. the onstar system called to say they could see i was in an accident and help was on the way. i exchanged info with the other driver and returned to my vehicle. the seatbelt was in the extended position and would not extend further or retract. on the display panel it had an 'airbag deployed' icon and message 'service airbag'. my insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a gm representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. i called gm and spoke with walter in customer service. he arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. raytheon representative 'jeff" called me sunday march 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on wednesday march 23. on wednesday march 23 i called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. i asked him if i was supposed to hit the steering wheel and he stated he did not agree or disagree.

Reported in: CORPUS CHRISTI TX || Crash: Y || VIN #: 3GCPCSE07DG

SEAT BELTS

on tuesday march 18, 2014 i was driving a 2013 chevy silverado and rear ended a chevy tahao at approximately 20 mph without hitting my brakes. conditions at the time were clear and dry although very windy. i was the only passenger in my truck. i was wearing my seatbelt. i hit the steering wheel with my chest. the onstar system called to say they could see i was in an accident and help was on the way. i exchanged info with the other driver and returned to my vehicle. the seatbelt was in the extended position and would not extend further or retract. on the display panel it had an 'airbag deployed' icon and message 'service airbag'. my insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a gm representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. i called gm and spoke with walter in customer service. he arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. raytheon representative 'jeff" called me sunday march 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on wednesday march 23. on wednesday march 23 i called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. i asked him if i was supposed to hit the steering wheel and he stated he did not agree or disagree.

Reported in: CORPUS CHRISTI TX || Crash: Y || VIN #: 3GCPCSE07DG

STRUCTURE:BODY

tl* the contact owns a 2013 chevrolet silverado. the contact stated that upon inspection, it was found that the frame was rusted. the vehicle was taken to the dealer where it was repaired. exact repair information was unavailable. the manufacturer was contacted about the failure. the failure mileage was 26,632.

Reported in: DANBURY CT || Crash: N || VIN #: 3GCPKSE70DG

VEHICLE SPEED CONTROL

tl* the contact owns a 2013 chevrolet silverado 1500. the contact stated that while driving approximately 50 mph, the vehicle unexpectedly accelerated. the vehicle failed to decelerate when the brake pedal was depressed. as a result, the contact crashed into a mail box and two utility poles. there was no personal injury. a police report was filed of the incident and the vehicle was towed to an independent mechanic for further investigation. the manufacturer was not notified of the defect. the approximate failure mileage was 10,100. the vin was unavailable.

Reported in: WILLARDS MD || Crash: Y || VIN #:

STEERING

traveling at 55 mph steering locked up and was unable to steer the vehicle. 15 minutes later did the same thing at 45 mph during busy traffic and again approximately 10 minutes later at 45 mph

Reported in: RADCLIFF KY || Crash: N || VIN #: 1GCRKSE78DZ

STEERING

the problem i have been having has been going on for almost a year. the steering wheel seems to have a "dead spot" in it when the steering wheel is turned 3/4 turn to 1 complete turn. you can feel the slack in the steering box when making a turn(left or right)the steering wheel will have up to 2 1/2 inches of "free play" when turning(there is no "free play" when driving straight) it has been doing this since the day i bought the pickup new off of the lot. i have had it looked at since then and been told by gm mechanics that it is the steering gear. if you tighten up the steering gear it will take the "free play" out, but the steering will be more sensitive when driving down the road. so tightening up the steering gear solves one problem but causes problems elsewhere??? according to the federal motor carrier safety administration(fmcsa) section 393.209 steering wheel systems. that(depending on the size of steering wheel) the steering wheel lash shall not exceed 14 degrees angular rotation for manual steering or 30 degrees angular rotation for power steering systems at any given position of the steering wheel. with rules and regulations like that on commercial vehicles, how is my personal vehicle considered "safe" with 2 1/2 inches of "free play" in the steering wheel???

Reported in: NORTH BEND NE || Crash: N || VIN #: 1GC1KXCG3DF

STRUCTURE:BODY

since i purchased this truck in 12/2013, the rubber door gaskets develop a very strong chemical smell when truck sits in the sun, or when weather is warm, which is most of the time here in florida. it smells bad enough to cause nausea, which is a distraction when driving the vehicle. i would like to know if there is a remedy to this problem.

Reported in: ALACHAU FL || Crash: N || VIN #: 1GCRKSEA6DZ

ENGINE

i have a concern about the 5.3 liter engine in my 2013 chevy silverado. i am encountering piston slap for up to 5 minutes when starting vehicle. i have contacted gm multiple times, and i have had the piston slap noise documented at roy robinson chevrolet in marysville wa. i am attempting to get my defective engine replaced under warranty, but gm does not seem to care. i am concerned one of the pistons could fail, causing engine failure, putting myself or a family member in a fatal situation. i believe this issue is important to have documented. any assistance would be appreciated. thank you

Reported in: MUKILTEO WA || Crash: N || VIN #: 3GCPKSE76DG

AIR BAGS

tl* the contact owns a 2013 chevrolet silverado. the contact stated while driving approximately 35 mph a drunk driver crashed into the contacts vehicle. the air bags did not deploy. the passenger sustained a broken foot and was taken to the hospital. the approximate failure mileage was 22,000.

Reported in: RIO RICO AZ || Crash: Y || VIN #: 1GC1KXC81DF

POWER TRAIN

tl* the contact owns a 2013 chevrolet silverado. the contact stated that the parking warning light illuminated and there was a sudden increase in engine rpms. the contact mentioned that when the failure occured the vehicle jerked violently. the vehicle was taken to a dealer. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the failure mileage 12,758 and the current mileage was 19,433.

Reported in: MILFORD OH || Crash: N || VIN #: 3GCPKTE79DG

POWER TRAIN

when the vehicle's transmission was placed in park, it would roll on its own even with the parking brake firmly applied (our driveway is rather steep), as though the transmission was in neutral. we tried several times over the next couple of days to re-engage the transmission to work properly, however; nothing changed. we reported it immediately to the dealer the following monday, but, their mechanic could find nothing wrong with the vehicle upon inspection.

Reported in: ROSEVILLE CA || Crash: N || VIN #: 1GCRKSE78DZ

WHEELS

i want to file a safety complaint i have a vibration problem with this truck and believe the is a problem with the goodyear tires the dealer has changed 11 tires and one rim on my truck the when driving at highway speeds there is a strong vibration and the longer you drive the worse it gets i think because the tires are heating and making the tire weak there is only one tire available in the size that gm posted on door sticker goodyear wrangler sr-a lt265/60r20e i purchased this truck new gm says vibration is normal the vibration gets to the point where it feels like the wheel want to come off there is a lot of people with the same issues on line gm trucks .com

Reported in: DANVERS MA || Crash: N || VIN #: 1GC2KYEGXDZ

UNKNOWN OR OTHER

we have many problems with our truck. i dont remember all the dates so i am starting with the most recent and will work back. on 7/17/14 i was driving down the highway when the steering wheel of my truck locked up on me and the truck would no longer accelerate. i could no longer steer. had i not been trying to make a lane change when it happened, i would have been ran over by 2 semis who then had to scramble to avoid hitting me. one took the turn lane while the other almost ran a car off the road to get around me. everything else on the truck was still working, lights, ac, radio, windows, everything, just not steering. one time i turned on my truck and could not switch through the gears so that i could drive and the dash had no information on it (no compass, temp reading, mileage). it would move through the gears but it wouldn't drive. i had to turn my truck on and off 3 times before i could drive. our driver side window no longer auto rolls down, our bumper is falling apart and we have never been in an accident, the drivers door leaks when it rains, and our door locks will occasionally not disengage so when we go to shut the door it just bounces of the latch. this has caused one of our doors to come off the hinges and almost fall off our truck. we have had all 4 door locks replaced and they are still doing it.

Reported in: BRYAN TX || Crash: N || VIN #: 3GCPKSE74DG

STEERING

we have many problems with our truck. i dont remember all the dates so i am starting with the most recent and will work back. on 7/17/14 i was driving down the highway when the steering wheel of my truck locked up on me and the truck would no longer accelerate. i could no longer steer. had i not been trying to make a lane change when it happened, i would have been ran over by 2 semis who then had to scramble to avoid hitting me. one took the turn lane while the other almost ran a car off the road to get around me. everything else on the truck was still working, lights, ac, radio, windows, everything, just not steering. one time i turned on my truck and could not switch through the gears so that i could drive and the dash had no information on it (no compass, temp reading, mileage). it would move through the gears but it wouldn't drive. i had to turn my truck on and off 3 times before i could drive. our driver side window no longer auto rolls down, our bumper is falling apart and we have never been in an accident, the drivers door leaks when it rains, and our door locks will occasionally not disengage so when we go to shut the door it just bounces of the latch. this has caused one of our doors to come off the hinges and almost fall off our truck. we have had all 4 door locks replaced and they are still doing it.

Reported in: BRYAN TX || Crash: N || VIN #: 3GCPKSE74DG

ENGINE

vehicle unexpectedly accelerated at a gradual increase form 25 to 40 mph on its own accord. vehicle did decelerate once brakes were applied. manufacture notified through the visit to the dealer ,and

Reported in: ROANOKE VA || Crash: N || VIN #: 1GCNKPE0XDZ

FUEL/PROPULSION SYSTEM

vehicle unexpectedly accelerated at a gradual increase form 25 to 40 mph on its own accord. vehicle did decelerate once brakes were applied. manufacture notified through the visit to the dealer ,and

Reported in: ROANOKE VA || Crash: N || VIN #: 1GCNKPE0XDZ

VEHICLE SPEED CONTROL

vehicle unexpectedly accelerated at a gradual increase form 25 to 40 mph on its own accord. vehicle did decelerate once brakes were applied. manufacture notified through the visit to the dealer ,and

Reported in: ROANOKE VA || Crash: N || VIN #: 1GCNKPE0XDZ

ENGINE

on acceleration from a stop, the rpm's race while shifting. vehicle acts as if the transmission is slipping from 1-2. early in the life of the vehicle i thought this was only something that happened the first time shifting after pulling out of the garage however, as the truck gets more miles on it, the problem happens more often and when taking off from stops when hot. vehicle was brought to dealer to diagnose complaint and was told there was a bulletin to address this problem but since the tech couldn't verify it, they didn't do anything. dealer said i have a good powertrain warranty so if something breaks later i should be covered. not only is this unprofessional and poor customer service, they literally did nothing to attempt to diagnose or confirm the problem. there seems to be numerous complaints on this site related to rpm racing complaints.

Reported in: CEDAR SPRINGS MI || Crash: N || VIN #: 1GC2KXCG1DZ

POWER TRAIN

on acceleration from a stop, the rpm's race while shifting. vehicle acts as if the transmission is slipping from 1-2. early in the life of the vehicle i thought this was only something that happened the first time shifting after pulling out of the garage however, as the truck gets more miles on it, the problem happens more often and when taking off from stops when hot. vehicle was brought to dealer to diagnose complaint and was told there was a bulletin to address this problem but since the tech couldn't verify it, they didn't do anything. dealer said i have a good powertrain warranty so if something breaks later i should be covered. not only is this unprofessional and poor customer service, they literally did nothing to attempt to diagnose or confirm the problem. there seems to be numerous complaints on this site related to rpm racing complaints.

Reported in: CEDAR SPRINGS MI || Crash: N || VIN #: 1GC2KXCG1DZ

FUEL/PROPULSION SYSTEM

on acceleration from a stop, the rpm's race while shifting. vehicle acts as if the transmission is slipping from 1-2. early in the life of the vehicle i thought this was only something that happened the first time shifting after pulling out of the garage however, as the truck gets more miles on it, the problem happens more often and when taking off from stops when hot. vehicle was brought to dealer to diagnose complaint and was told there was a bulletin to address this problem but since the tech couldn't verify it, they didn't do anything. dealer said i have a good powertrain warranty so if something breaks later i should be covered. not only is this unprofessional and poor customer service, they literally did nothing to attempt to diagnose or confirm the problem. there seems to be numerous complaints on this site related to rpm racing complaints.

Reported in: CEDAR SPRINGS MI || Crash: N || VIN #: 1GC2KXCG1DZ