chevrolet impala Problems
chevrolet impala 2014 Complaints
VISIBILITY/WIPER
tl* the contact owns a 2014 chevrolet impala. the contact stated that the dashboard reflection appeared in the windshield, impairing the contact's vision. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 7. updated 9/23/13*cn
Reported in: SOUTH PLAINFIELD NJ || Crash: N || VIN #: 2G1155S31E9
STRUCTURE
tl* the contact owns a 2014 chevrolet impala. the contact stated that the dashboard reflection appeared in the windshield, impairing the contact's vision. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 7. updated 9/23/13*cn
Reported in: SOUTH PLAINFIELD NJ || Crash: N || VIN #: 2G1155S31E9
ENGINE
at 70 mph vehicle slowed on its own. vehicle information center read "stabilitrak and engine power is reduced". got yellow traction control system light on the instrument panel with a "malfunction indicator light" below the speedometer.engine running rough at ashland, va exit.engine was shut down then restarted with same warnings as before.approximately 45 mins later restarted to have a local chevrolet dealer look at the car. on restart, all warnings and indicator lights except for the "malfunction indicator light" were out and engine ran normally.dealer guessed that it was probably a "glitch" and it was probably ok to drive.the 800 or so miles to sarasota were without problems. on 8/5/2013 took car to local dealer approximately 3 miles from my home. on entering the dealer's parking lot at approximately 10 mph the problem reappeared i.e. "engine power reduced with stabilitrak" with warning lights as before. this is a safety issue as it can happen at any time!!
Reported in: SARASOTA FL || Crash: N || VIN #: 2G1155S3XE9
ELECTRONIC STABILITY CONTROL
at 70 mph vehicle slowed on its own. vehicle information center read "stabilitrak and engine power is reduced". got yellow traction control system light on the instrument panel with a "malfunction indicator light" below the speedometer.engine running rough at ashland, va exit.engine was shut down then restarted with same warnings as before.approximately 45 mins later restarted to have a local chevrolet dealer look at the car. on restart, all warnings and indicator lights except for the "malfunction indicator light" were out and engine ran normally.dealer guessed that it was probably a "glitch" and it was probably ok to drive.the 800 or so miles to sarasota were without problems. on 8/5/2013 took car to local dealer approximately 3 miles from my home. on entering the dealer's parking lot at approximately 10 mph the problem reappeared i.e. "engine power reduced with stabilitrak" with warning lights as before. this is a safety issue as it can happen at any time!!
Reported in: SARASOTA FL || Crash: N || VIN #: 2G1155S3XE9
AIR BAGS
i purchased my new 2014 chevrolet impala from hawthorne chevrolet in hawthorne, n.j. some four (4) months ago. i am the sole owner and driver of this vehicle. last week (around september 11, 2013) i noticed a crack in the vinyl toward the right of the gold colored chevrolet bow tie positioned in the center of the steering wheel area. the crack is a semi-circular line that has a slight depression to the immediate left of the crack. i immediately drove it to the hawthorne chevrolet and the very next day, they replaced the steering wheel air bag for me. this part includes the "rigid" black surface vinyl where you activate the horn. the horn takes an extraordinary amount of pressure to activate to make a sound due to the rigidity of the vinyl--where the horn icons (i.e., the raised "trumpets") are is extremely non yielding--in my opinion. i left the dealership after the replacement air bag was installed and 1/10 of a mile away, i noticed the slight depression and line demarcation already. hawthorne chevrolet's service director told me to return the following day and after a 2-1/2 hour wait the service director and a mechanic walked me out to another 2014 chevrolet impala and stated that all of their impalas are like this. i am worried about unpredictable steering wheel air bag deployment, difficulty in sounding my horn as i do much of my traveling on a busy/dangerous highway, and i worry about future/continued cracking of that vinyl surface covering where i am told by hawthorne chevrolet's service director is where the air bag deploys. again...the car is only 4 months old with only 2,200 miles when this cracking first occurred. i am worried that where this crack is located the air bag could exit. i contacted chevrolet's national customer service and there are 2 active service request numbers relating to the crack and the horn sounding matter.
Reported in: SADDLE RIVER NJ || Crash: N || VIN #: 2G1125S31E9
AIR BAGS
at 55 mph on a slippery right hand side curve (speed limit is 65 mph) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (to the left). i tried to get it back to the driving lane, it started to skid laterally to the right and slowed down until it hit a reflector post on the edge of the right lane and stopped. vehicle information on the dash board read "ice detected...". although the damage on the right door was a very minor dent, the car deployed all 4 head curtain airbags and 2 right side airbags, engine was shut down and front seat-belts were stuck. few minutes later, the engine ran normally with the "ice detected .." message still on. it seems that the airbags sensors were activated for no required reason for a minor dent on the door. also, the stability and the faulty braking system might be of a great safety issue on this vehicle.
Reported in: LARAMIE WY || Crash: Y || VIN #:
STEERING
at 55 mph on a slippery right hand side curve (speed limit is 65 mph) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (to the left). i tried to get it back to the driving lane, it started to skid laterally to the right and slowed down until it hit a reflector post on the edge of the right lane and stopped. vehicle information on the dash board read "ice detected...". although the damage on the right door was a very minor dent, the car deployed all 4 head curtain airbags and 2 right side airbags, engine was shut down and front seat-belts were stuck. few minutes later, the engine ran normally with the "ice detected .." message still on. it seems that the airbags sensors were activated for no required reason for a minor dent on the door. also, the stability and the faulty braking system might be of a great safety issue on this vehicle.
Reported in: LARAMIE WY || Crash: Y || VIN #:
SERVICE BRAKES
at 55 mph on a slippery right hand side curve (speed limit is 65 mph) vehicle under-steered and lost traction completely, without touching the brakes, it started to slow down and skidded to the outside of the curve (to the left). i tried to get it back to the driving lane, it started to skid laterally to the right and slowed down until it hit a reflector post on the edge of the right lane and stopped. vehicle information on the dash board read "ice detected...". although the damage on the right door was a very minor dent, the car deployed all 4 head curtain airbags and 2 right side airbags, engine was shut down and front seat-belts were stuck. few minutes later, the engine ran normally with the "ice detected .." message still on. it seems that the airbags sensors were activated for no required reason for a minor dent on the door. also, the stability and the faulty braking system might be of a great safety issue on this vehicle.
Reported in: LARAMIE WY || Crash: Y || VIN #:
SEATS
during a long trip i had my heated seats on high. i had hurt my back and the heat helped keep the back muscle loose. i had removed my coat, but still had a long sleeve shirt on. no bare skin was touching the seat. after about 8 hours on the road, i started feeling discomfort on my lower back like a sun burn. i showed my wife and she said i had 2 large (size of half dollar) blisters on my lower back. i had no idea this cold happen from a heated seat. there is n warning i could find that states this could happen . my heated seats do not turn off, they stay on until you turn the car off. i have pictures taken 9 days after incident. the areas still have skin missing.
Reported in: ROBINS IA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
tl* the contact owns a 2014 chevrolet impala. the contact stated that while driving 35 mph, the vehicle surged with hesitation. the failure recurred whenever traveling at the speed of 35 mph. the vehicle was taken to an authorized dealer, who stated that the vehicle functioned as designed. the manufacturer was not notified of the problem. the approximate failure mileage was 4,000. the vin was unavailable.
Reported in: DEARBORN MI || Crash: N || VIN #:
EXTERIOR LIGHTING
tl* the contact owns a 2014 chevrolet impala. the contact stated that the headlights failed to provide sufficient illumination to the sides of the vehicle. the vehicle was taken to the dealer where the technician stated that the vehicle was performing according to manufacturing specifications and that they were unable to alter the design of the vehicle. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 2,100. updated 2/5/14*cn the consumer stated the headlights pointed inward and did not provide adequate light to the side of the vehicle. the consumer stated only after the turn was completed the headlights illuminated the roadway. also, the brightness of the headlights were weak. updated 02/06/14 the consumer stated the lack of adequate light to the sides both right and left is a serious urgent safety issue. he almost ended up running off the road and into some trees, due to the inadequate light. when making right or left turns, the headlights did not light the arc of the turn to the sides. updated 02/24/14 the consumer stated the headlights pointed inward and did not provided adequate light to the sides of the vehicle. updated 07/23/14
Reported in: FLUSHING NY || Crash: N || VIN #: 2G1115SL0E9
EXTERIOR LIGHTING
tl - the contact owns a 2014 chevrolet impala. the contact stated that the head lights were too dim causing his visibility to be reduce. the vehicle was taken to the dealer. the technician stated that the vehicle was working up to specifications. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 10,000. pm
Reported in: JETERSVILLE VA || Crash: N || VIN #: 2G1115SLXE9
STRUCTURE:BODY
battery leaked down the frame and was eating the 2 trany cooler aluminum lines. autonation chevrolet superstition springs in mesa, az put a new battery and 2 new trany cooler lines on, but after the 4th attempt can not get all of the acid cleaned up. engine cradle still has no paint in spots and acid still showing on spots. after a day of rain. went out to the car the next day and when i opened up the drivers door there was a very bad odor. almost wanted to throw up. after looking all over the car found 2" of water were the spare tire is and all of the carpet wet in the trunk. took it to autonation chevrolet superstition springs in mesa, az. they had it for 2 weeks and they determined i did not have the trunk closed all the way. this trunk will not stay down. what i mean is the spring is so good it's ether closed all the way or open all the way. after that and some research i found gm has put out a #pi1133 trunk water leak. the seal around the rear tail light leaks water into the trunk. so i took it back to the dealer and had to tell them it was not me leaving the trunk opened.
Reported in: MESA AZ || Crash: N || VIN #: 1G1115SL8EU
ELECTRICAL SYSTEM
battery leaked down the frame and was eating the 2 trany cooler aluminum lines. autonation chevrolet superstition springs in mesa, az put a new battery and 2 new trany cooler lines on, but after the 4th attempt can not get all of the acid cleaned up. engine cradle still has no paint in spots and acid still showing on spots. after a day of rain. went out to the car the next day and when i opened up the drivers door there was a very bad odor. almost wanted to throw up. after looking all over the car found 2" of water were the spare tire is and all of the carpet wet in the trunk. took it to autonation chevrolet superstition springs in mesa, az. they had it for 2 weeks and they determined i did not have the trunk closed all the way. this trunk will not stay down. what i mean is the spring is so good it's ether closed all the way or open all the way. after that and some research i found gm has put out a #pi1133 trunk water leak. the seal around the rear tail light leaks water into the trunk. so i took it back to the dealer and had to tell them it was not me leaving the trunk opened.
Reported in: MESA AZ || Crash: N || VIN #: 1G1115SL8EU
ELECTRICAL SYSTEM
i find my link very difficult to use as compare to my 2011 buick regal control knob vs touch screen. the ipod i use in the buick or the usb drive was easier to use and navigate. i spoken to apple and microsoft techs about creating playlists but the function does not work in my impala. this is a problem in 2014 chevrolet impala and the my link system that need correction. the i tune and media player is incompatible with mylink and gm should provide software/app that will work. to change a selection in mylink can cause distracted driving.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
EQUIPMENT
i find my link very difficult to use as compare to my 2011 buick regal control knob vs touch screen. the ipod i use in the buick or the usb drive was easier to use and navigate. i spoken to apple and microsoft techs about creating playlists but the function does not work in my impala. this is a problem in 2014 chevrolet impala and the my link system that need correction. the i tune and media player is incompatible with mylink and gm should provide software/app that will work. to change a selection in mylink can cause distracted driving.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
STRUCTURE
my trunk has sprung a leak. i noticed a smell and them i had to track the water down. my spare tire well was full of water. i am taking the car to the dealership next week.
Reported in: DECATUR GA || Crash: N || VIN #:
STRUCTURE:BODY
upon signing the initial papers for delivery of the purchase of a new vehicle, i conducted an inventory of the vehicle and found a full trunk load of water in the location where the spare tire is kept. the salesman assumed the car had been washed and the trunk left open. water was removed by salesman, and nothing was documented as an issue at the dealership. this was in october of 2013 on the property of the dealership. in february of 2014, after a day of rain, i randomly checked the spare tire well and found the same problem. since my car is kept in my garage every day after working, i knew this had to be an issue with this particular model. i took the vehicle back to the dealership for diagnosis and was given a loaner vehicle. i was told that it would be about a week before i could be provided an answer. just want to mention that nothing else inside of the trunk was ever wet beside the spare tire and the entire spare tire well. the cover to the spare tire well was always dry. first incident on 19 oct 2013; second incident on 21 feb 2014.
Reported in: FORT MITCHELL AL || Crash: N || VIN #:
ELECTRICAL SYSTEM
high beam lights will not activate. the indicator light turns on only.
Reported in: WILSON WI || Crash: N || VIN #: 2G1155S38E9
EXTERIOR LIGHTING
high beam lights will not activate. the indicator light turns on only.
Reported in: WILSON WI || Crash: N || VIN #: 2G1155S38E9
SERVICE BRAKES
tl* the contact owns a 2014 chevrolet impala. the contact was using the vehicle as a rental. the contact was driving 20 mph when the brakes independently seized. the vehicle came to a complete stop then eventually resumed proper function. the next day the failure recurred while driving 40 mph, the contact heard 3 to 4 beeps followed by the brakes independently seizing. as a result, another vehicle crashed into the rear of the contact¿s vehicle. there were no injuries and a police report was not filed of the incident. the dealer and manufacturer were notified of the failure. the approximate failure mileage was 2,500.
Reported in: NEVIS MN || Crash: Y || VIN #: 2G1115SL8E9
UNKNOWN OR OTHER
the rear view window is defective. moisture collects under certain conditions making for a total lack of visibility. here in hawaii, it takes 5 mins of defrosting for the window to clear.
Reported in: KIHEI HI || Crash: N || VIN #:
UNKNOWN OR OTHER
we were merging onto the highway when the driver lightly bumped the key or key chain causing the ignition to move out of run and the car to lose all power. we were able to pull over safely but the car had to come to a complete stop, be placed into "park", and then restarted. this incident seems similar to the circumstances of the current gm recall even though this make and model is not currently included in the recall class. this vehicle was a rental vehicle. the rental agency was told about the incident and the car was removed from service according to their agent.
Reported in: EVANSTON IL || Crash: N || VIN #: 2G1125S3XE9
UNKNOWN OR OTHER
i kept on blaming my family for spilling water in the back seat of my car. i keep many items in the trunk of my car, to include my camera. my car was smelling awful. i did not think to look in the trunk. i went in the trunk, and all my items were wet, and molded. mentally, i am torn, because i traded my ss2008 for this 2014 vehicle. mentally, i feel that i was beat. now i am going to receive a car back that has been patched up. i still must pay the full payments, for a faulty vehicle. i receive a letter dated march 2014, on 14 april 2014. i called the dealer and was informed that they knew about this issue since february. why was i not contacted. even if they fix this problem, i will not be satisfied paying the monthly payments required for a faulty vehicle. i purchased this car in june 2013. the entire inside of the car is and under the seats are wet and molded. some many of my fraternity papers and clothing's were damaged.
Reported in: SPRING LAKE NC || Crash: N || VIN #:
SERVICE BRAKES
tl- the contact owns a 2014 chevrolet impala. the contact stated that while idling at a stop light, she took her foot off of the break pedal and attempted to drive but the vehicle would not move. the contact depressed on the accelerator pedal with force until the vehicle moved. the contact the took the vehicle to dealer but they were unable to determine the cause of failure. there were no repairs made. the manufacture was notified of the failure but they did not provide a remedy. the failure mileage 14,000. lg
Reported in: WEST CALDWELL NJ || Crash: N || VIN #: 2G1115SLXE9
EQUIPMENT ADAPTIVE
while driving on texas highway 287, southbound, my anti-collision alert system activated. it sounded a loud beeping, followed by a full application of all brakes. startled, i was able to apply the accelerator pedal to resume my speed. approximately 5 miles further, the incident repeated it self. during the first incident, there were no vehicles in front of me, none. the road was dry, straight and free of any obstacles. there was no traffic behind me. the second time the car automatically locked up my brakes, there was a car behind me, but he was able to swerve and avoid rear-ending me. again, there was no traffic of any type ahead of me and the road was flat, dry and straight. again i was able to apply the accelerator pedal to regain control of the car and pull over to the side where i .shut off the engine. i restarted the engine and proceeded to my destination in springtown, texas without further incident. i took the car to the dealership the next week for a diagnostic search and repair of the incident. they had the car for three days and told me nothing was wrong with the car. i'm filing this complaint, because i believe that this is a potential deadly threat to me, my passengers, or other drivers.
Reported in: LIVINGSTON TX || Crash: N || VIN #: 1G1155S33EU
SERVICE BRAKES
while driving on texas highway 287, southbound, my anti-collision alert system activated. it sounded a loud beeping, followed by a full application of all brakes. startled, i was able to apply the accelerator pedal to resume my speed. approximately 5 miles further, the incident repeated it self. during the first incident, there were no vehicles in front of me, none. the road was dry, straight and free of any obstacles. there was no traffic behind me. the second time the car automatically locked up my brakes, there was a car behind me, but he was able to swerve and avoid rear-ending me. again, there was no traffic of any type ahead of me and the road was flat, dry and straight. again i was able to apply the accelerator pedal to regain control of the car and pull over to the side where i .shut off the engine. i restarted the engine and proceeded to my destination in springtown, texas without further incident. i took the car to the dealership the next week for a diagnostic search and repair of the incident. they had the car for three days and told me nothing was wrong with the car. i'm filing this complaint, because i believe that this is a potential deadly threat to me, my passengers, or other drivers.
Reported in: LIVINGSTON TX || Crash: N || VIN #: 1G1155S33EU
ELECTRICAL SYSTEM
tl* the contact owns a 2014 chevrolet impala. the contact stated that while driving 55 mph, the front collision alert warning lamp illuminated followed by a beeping alarm. the contact mentioned that every time the failure occurred there was never a vehicle in front of it. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 1,000 and the current mileage was 2,000.
Reported in: WAUSEON OH || Crash: N || VIN #:
AIR BAGS
the passenger air bag sensor is not working right. there is no person in the seat, or object and the light says the passenger air bag is on. sometimes the chime goes off for the non-occupant to put on their seatbelt, but most the time it does not. i have had it back to the dealer 2 times. the first time, they said they check the sensor's 'readings' and there was zero information from it. that was all that was done. the second time i took the car in they said they fixed it and on the ride home and everyday since then, the light is on for the airbag with no occupant. also, the second time i took it in was because of water/mold damage to the entire bottom inside of my trunk because of the recall of the tail light gasket. i was given a loaner car the 10 days they had mine and the trunk of that 2014 impala was full of water in the spare tire area and mold on the top of trunk carpeting. i am afraid that the passenger airbag may not deploy in an accident.
Reported in: BETHEL OH || Crash: N || VIN #:
WHEELS
while traveling at highway speed in light blowing snow, vehicle began to vibrate. vibration was extreme and constant. after contacting two chevrolet dealerships we were advised it was a common problem with snow building up on rims. we were advised to power wash the inside of the rims. this was done and the problem was fixed. during the approximate 800 mile trip in and out of snow this had to be done twice. chevrolet was contacted and we were advised there was nothing they could do. the vibration becomes violent enough that highway speeds are not obtainable and the vehicle is hard to control. this forced us to travel below the posted minimum freeway speed until an exit with a power wash available.
Reported in: MARQUETTE MI || Crash: N || VIN #: 1G1125S35EU
SERVICE BRAKES
while traveling at highway speed in light blowing snow, vehicle began to vibrate. vibration was extreme and constant. after contacting two chevrolet dealerships we were advised it was a common problem with snow building up on rims. we were advised to power wash the inside of the rims. this was done and the problem was fixed. during the approximate 800 mile trip in and out of snow this had to be done twice. chevrolet was contacted and we were advised there was nothing they could do. the vibration becomes violent enough that highway speeds are not obtainable and the vehicle is hard to control. this forced us to travel below the posted minimum freeway speed until an exit with a power wash available.
Reported in: MARQUETTE MI || Crash: N || VIN #: 1G1125S35EU
SUSPENSION
while traveling at highway speed in light blowing snow, vehicle began to vibrate. vibration was extreme and constant. after contacting two chevrolet dealerships we were advised it was a common problem with snow building up on rims. we were advised to power wash the inside of the rims. this was done and the problem was fixed. during the approximate 800 mile trip in and out of snow this had to be done twice. chevrolet was contacted and we were advised there was nothing they could do. the vibration becomes violent enough that highway speeds are not obtainable and the vehicle is hard to control. this forced us to travel below the posted minimum freeway speed until an exit with a power wash available.
Reported in: MARQUETTE MI || Crash: N || VIN #: 1G1125S35EU
SERVICE BRAKES
parking brake would not release (supposed to do so automatically, also would not release manually) on multiple occassions. had burning brake smell while driving. brake calipers worn down. no service codes set. parking brake working as designed at the time of service. gm technical assist started case #71-1290786709.
Reported in: ACCOKEEK MD || Crash: N || VIN #: 2G1155S39E9
EQUIPMENT ADAPTIVE
on multiple occasions my 2014 impala indicated imminent crash by flashing a red light from dash into the front windshield and sounding an alarm with 3 or 4 beeps. the first couple of times i thought maybe the sensor was picking up a shadow or parked car but as it happened a few more times i came to the realization that it was not operating correctly. on clear sunny days with no cars in front of me it began to occur. i've owned the car for 2 months and it has probably happened 15 to 20 times. after doing a little research it sounds like i'm not the only one in the country to have this problem and in fact if my car was equipped with automatic braking function i'm confident that it would have applied the brakes and caused an accident.
Reported in: DIXON CA || Crash: N || VIN #: 1G1155S31EU
ELECTRICAL SYSTEM
tl* the contact owns a 2014 chevrolet impala. the contact stated that while traveling approximately 30 mph, the vehicle stalled without warning. the contact was not able to restart the vehicle. the stable light track and engine power reduced warning lights were illuminated as the contact attempted to restart the vehicle. the vehicle was towed to an authorized dealer, who was not able to neither replicate nor diagnose the failure. the vehicle was not included in nhtsa campaign id number: 14v047000 (electrical system) but had experienced the same failure. the vin was not available. the manufacturer was notified of the failure several times and the contact was awaiting further inspection of the vehicle. the approximate failure mileage was 4000. updated 6/18/14*cn
Reported in: DETROIT MI || Crash: N || VIN #: 1G1115SL2EU
ELECTRICAL SYSTEM
tl* the contact owns a 2014 chevrolet impala. the contact stated that the vehicle was being used as a loaner vehicle by the dealer. the contact was driving at an unknown speed when he slightly touched the key while in the ignition. the vehicle then stalled without warning. the contact was able to restart the vehicle and notified the dealer of the safety concern with the loaner vehicle. the manufacturer was contacted and did not indicate if the vehicle was included in nhtsa campaign id number: 14v171000 (electrical system). the approximate failure mileage was 18,800.
Reported in: PHOENIX AZ || Crash: N || VIN #: 1G1125S31EU
EQUIPMENT ADAPTIVE
experience on multiple occasions the forward collision avoidance activation of a flashing a red light from dash into the front windshield and sounding an alarm with three or four beeps. referring to this as phantom braking activated by the forward collision avoidance system causing autonomous brake activation and the cruise control disengagement. it is unknown if the activation of brake lamps occur i hope they work when this happen. my service manager suggestion is to deactivate feature. chevrolet customer assistance center 71-1299424541 me back to the dealer with no solution/explanation.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
COMMUNICATIONS:HORN ASSEMBLY
tl * the contact owns a 2014 chevrolet impala. the contact recently purchased the vehicle and noticed that the horn failed to sound. the dealer stated that the air bag was in the way. the manufacturer was notified. the vin was unavailable. the approximate failure mileage was unavailable.
Reported in: WHITE PLAINS NY || Crash: N || VIN #:
ELECTRICAL SYSTEM
on three separate occasions, i have started my new 2014 chevrolet impala and the parking brake will automatically be on. these have been completely random occurrences.
Reported in: MADISON, IN IN || Crash: N || VIN #: 1G11Y5SL4EU
EXTERIOR LIGHTING:HEADLIGHTS
tl* the contact owns 2014 chevrolet impala. the contact stated that the headlights did not provide sufficient visibility while driving at night. when the contact used the high beams, the light was pointing upward instead of eye level. the contact also stated that the high beams remained pointed to the left or right which displayed very poor lighting. the vehicle was taken to the dealer who stated that the lights were compliant with federal regulations. the manufacturer was notified of the failure. the approximate failure mileage was 13,000. the consumer stated there was no lighting on the sides of the vehicle. so, when making a right turn onto a street it became a guessing game as to where the curb was. updated 08/14/14 updated 08/29/14*lj
Reported in: DENVER CA || Crash: N || VIN #: 1G1125S37EU
EXTERIOR LIGHTING
tl* the contact owns 2014 chevrolet impala. the contact stated that the headlights did not provide sufficient visibility while driving at night. when the contact used the high beams, the light was pointing upward instead of eye level. the contact also stated that the high beams remained pointed to the left or right which displayed very poor lighting. the vehicle was taken to the dealer who stated that the lights were compliant with federal regulations. the manufacturer was notified of the failure. the approximate failure mileage was 13,000. the consumer stated there was no lighting on the sides of the vehicle. so, when making a right turn onto a street it became a guessing game as to where the curb was. updated 08/14/14 updated 08/29/14*lj
Reported in: DENVER CA || Crash: N || VIN #: 1G1125S37EU
EXTERIOR LIGHTING
tl* the contact owns a 2014 chevrolet impala. the contact stated that while driving at night and operating the head lights, both the low beam and high beam lights would not illuminate far enough in front of the vehicle to see on coming vehicles. the vehicle was taken to the dealer but no defect was diagnosed. the contact was informed that the head lights were operating as normal. the manufacturer was notified. the failure mileage was 9,000. pam
Reported in: CHARLOTTE NC || Crash: N || VIN #: 2G1125S37E9
EXTERIOR LIGHTING:HEADLIGHTS
tl* the contact owns a 2014 chevrolet impala. the contact stated that while driving at night and operating the head lights, both the low beam and high beam lights would not illuminate far enough in front of the vehicle to see on coming vehicles. the vehicle was taken to the dealer but no defect was diagnosed. the contact was informed that the head lights were operating as normal. the manufacturer was notified. the failure mileage was 9,000. pam
Reported in: CHARLOTTE NC || Crash: N || VIN #: 2G1125S37E9
ENGINE
as a rental vehical to use while warrenty repairs where being performed on my traverse; i had been rented a 2014 impala. to my surprise the following morning i came to a stop and the engine quite, there was a clear lane within site that i figured i could push the dead vehical to. i opened the door, while keeping my foot on the brake and positioned myself in the door frame to push. then i removed my foot off the brake to reach in and place it into neuteral and start pushing. to my supprise the vehical started by its self and accellerated away from me, the door frame almost knocking me down, yet luckelly i was able to catch the car and get back to the brake before the car crashed. i came to find out that this was an economic feature on that vehical. i feel great concern that this car started when my seat belt had been removed and door opened, would they have at least considered some sort of precaution from this occuring. please take this serious, i know that i was not advised of this feature, and had i not caught the car or gotten knocked down and run over, the outcome would have been much more serious.
Reported in: LAKE ORION MI || Crash: N || VIN #: 1G11C5SL3EF
ELECTRICAL SYSTEM
as a rental vehical to use while warrenty repairs where being performed on my traverse; i had been rented a 2014 impala. to my surprise the following morning i came to a stop and the engine quite, there was a clear lane within site that i figured i could push the dead vehical to. i opened the door, while keeping my foot on the brake and positioned myself in the door frame to push. then i removed my foot off the brake to reach in and place it into neuteral and start pushing. to my supprise the vehical started by its self and accellerated away from me, the door frame almost knocking me down, yet luckelly i was able to catch the car and get back to the brake before the car crashed. i came to find out that this was an economic feature on that vehical. i feel great concern that this car started when my seat belt had been removed and door opened, would they have at least considered some sort of precaution from this occuring. please take this serious, i know that i was not advised of this feature, and had i not caught the car or gotten knocked down and run over, the outcome would have been much more serious.
Reported in: LAKE ORION MI || Crash: N || VIN #: 1G11C5SL3EF
SERVICE BRAKES
as a rental vehical to use while warrenty repairs where being performed on my traverse; i had been rented a 2014 impala. to my surprise the following morning i came to a stop and the engine quite, there was a clear lane within site that i figured i could push the dead vehical to. i opened the door, while keeping my foot on the brake and positioned myself in the door frame to push. then i removed my foot off the brake to reach in and place it into neuteral and start pushing. to my supprise the vehical started by its self and accellerated away from me, the door frame almost knocking me down, yet luckelly i was able to catch the car and get back to the brake before the car crashed. i came to find out that this was an economic feature on that vehical. i feel great concern that this car started when my seat belt had been removed and door opened, would they have at least considered some sort of precaution from this occuring. please take this serious, i know that i was not advised of this feature, and had i not caught the car or gotten knocked down and run over, the outcome would have been much more serious.
Reported in: LAKE ORION MI || Crash: N || VIN #: 1G11C5SL3EF
ELECTRICAL SYSTEM
this was a rental car that i picked up on sunday, june 22nd from national car rental at the reagan national airport. i was driving around 35 mph on a two lane road near stafford, va. at 4:20 pm on the 25th when the entire car shut off. i shifted into neutral to try and start it, but no luck. i applied heavy pressure on the now non powered brakes and came to a complete stop. i shifted into park and started the car. no further incident and turned the car in on the 26th and informed them of the incident. they marked the car so it would not be put back into the fleet until repaired.
Reported in: LEAWOOD KS || Crash: N || VIN #: 2G1125S36E9
SERVICE BRAKES
the parking brake will not disengage the rear brakes after pressing the electronic parking brake button. the red parking brake light on the dash goes out but the rear brakes are still engaged. the driver will be unaware that the problem exists until smoke begins rolling out of the rear wheels. this is a safety hazard that should be investigated by nhtsa due to the number of similar complaints already reported.
Reported in: BLOOMINGTON IL || Crash: N || VIN #: 1G1155S38EU
ELECTRICAL SYSTEM
i've owned my vehicle for over a year and on 3 occasions the emergency parking brake would be applied on its own after i would turn off the vehicle.
Reported in: ORANGE CA || Crash: N || VIN #: 1G1155S31EU
SERVICE BRAKES
i've owned my vehicle for over a year and on 3 occasions the emergency parking brake would be applied on its own after i would turn off the vehicle.
Reported in: ORANGE CA || Crash: N || VIN #: 1G1155S31EU
ENGINE
this vehicle has a push button engine shut off button. i went to a shopping mall and forgot to shut off the engine. when i returned approx. 1 hour later, the engine was still running. i am concerned should this happen when i park the auto in my closed garge which is located directly below a bedroom. the engine will be running all night and the bedroom will be filled with carbon monoxide resulting in death to the occupants. the vehicle needs a time delay shut off should the driver forget to shut off the engine. the time delay could be set by the manufacturer and should be approximately 15 to 20 minutes otherwise the engine will run forever.
Reported in: FAIR LAWN, NJ NJ || Crash: N || VIN #: 1G1145SL8EU
EXTERIOR LIGHTING:BRAKE LIGHTS
tl* the contact owns a 2014 chevrolet impala. when the cruise control was activated, the vehicle came to a complete stop and the brake lights failed to illuminate. the failure occurred multiple times. the dealer stated that the transmission was slowing down the vehicle. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 30.
Reported in: CHARLOTTE NC || Crash: N || VIN #: 2G1155S33E9
POWER TRAIN
tl* the contact owns a 2014 chevrolet impala. when the cruise control was activated, the vehicle came to a complete stop and the brake lights failed to illuminate. the failure occurred multiple times. the dealer stated that the transmission was slowing down the vehicle. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 30.
Reported in: CHARLOTTE NC || Crash: N || VIN #: 2G1155S33E9
UNKNOWN OR OTHER
i started noticing a very bad odor of mold and mildew coming from the a/c vents. i took the car into the dealer i purchased in early 2014. the dealer said they looked at it and could not find anything wrong. after i took it in again for a bad odor, they said there was a recall on the rear tail lights letting water in the trunk. a couple months later i checked the trunk and the carpet was all wet, when i checked the spare tire compartment it was 2 inches of water. i started checking everywhere and found the carpet in the front driver seat very wet. i took the car in again this time i knew it was going to be a big problem to fix, the car was now smelling so bad with mildew and mold even the service technician could hardly stand to sit in it at all. they have tried to change the underlay, and it still smells bad. the dealer says they had a gm service specialist come to the dealer to look at it. they have no solution to fix the water leaking or to get the mold out of the car. it has now been 6 weeks and i do not have my car!! i asked the dealer to please let me out of my lease so i can go get a car that actually i can use. the dealer is refusing to offer any assistance, and either is gm when i call customer support. i am now hiring an attorney and planning on taking this to the dealer and gm, as this is an major health concern at the very least to my family.
Reported in: HANOVER MD || Crash: N || VIN #: 2G1155S31E9
STRUCTURE:BODY
i started noticing a very bad odor of mold and mildew coming from the a/c vents. i took the car into the dealer i purchased in early 2014. the dealer said they looked at it and could not find anything wrong. after i took it in again for a bad odor, they said there was a recall on the rear tail lights letting water in the trunk. a couple months later i checked the trunk and the carpet was all wet, when i checked the spare tire compartment it was 2 inches of water. i started checking everywhere and found the carpet in the front driver seat very wet. i took the car in again this time i knew it was going to be a big problem to fix, the car was now smelling so bad with mildew and mold even the service technician could hardly stand to sit in it at all. they have tried to change the underlay, and it still smells bad. the dealer says they had a gm service specialist come to the dealer to look at it. they have no solution to fix the water leaking or to get the mold out of the car. it has now been 6 weeks and i do not have my car!! i asked the dealer to please let me out of my lease so i can go get a car that actually i can use. the dealer is refusing to offer any assistance, and either is gm when i call customer support. i am now hiring an attorney and planning on taking this to the dealer and gm, as this is an major health concern at the very least to my family.
Reported in: HANOVER MD || Crash: N || VIN #: 2G1155S31E9
SEATS
i started noticing a very bad odor of mold and mildew coming from the a/c vents. i took the car into the dealer i purchased in early 2014. the dealer said they looked at it and could not find anything wrong. after i took it in again for a bad odor, they said there was a recall on the rear tail lights letting water in the trunk. a couple months later i checked the trunk and the carpet was all wet, when i checked the spare tire compartment it was 2 inches of water. i started checking everywhere and found the carpet in the front driver seat very wet. i took the car in again this time i knew it was going to be a big problem to fix, the car was now smelling so bad with mildew and mold even the service technician could hardly stand to sit in it at all. they have tried to change the underlay, and it still smells bad. the dealer says they had a gm service specialist come to the dealer to look at it. they have no solution to fix the water leaking or to get the mold out of the car. it has now been 6 weeks and i do not have my car!! i asked the dealer to please let me out of my lease so i can go get a car that actually i can use. the dealer is refusing to offer any assistance, and either is gm when i call customer support. i am now hiring an attorney and planning on taking this to the dealer and gm, as this is an major health concern at the very least to my family.
Reported in: HANOVER MD || Crash: N || VIN #: 2G1155S31E9
SERVICE BRAKES
tl* the contact owns a 2014 chevrolet impala. the contact stated that smoke started to emit from the rear of the vehicle and shortly after a fire started. the fire department was contacted and the fire extinguished on its own. the vehicle was towed to an authorized dealer. the technician stated that the brakes, brake pads and brake lines needed to be replaced. the manufacturer was notified of the failure and the contact was awaiting further inspection of the vehicle. the approximate failure mileage was 6,000.
Reported in: LAVONIA GA || Crash: N || VIN #: 2G1125S34E9
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
tl* the contact owns a 2014 chevrolet impala. the contact stated that smoke started to emit from the rear of the vehicle and shortly after a fire started. the fire department was contacted and the fire extinguished on its own. the vehicle was towed to an authorized dealer. the technician stated that the brakes, brake pads and brake lines needed to be replaced. the manufacturer was notified of the failure and the contact was awaiting further inspection of the vehicle. the approximate failure mileage was 6,000.
Reported in: LAVONIA GA || Crash: N || VIN #: 2G1125S34E9
STEERING
tl* the contact owns a 2014 chevrolet impala. the contact stated that while making a rapid left turn, the steering wheel seized causing the contact to crash into another vehicle. the contact also stated that the power steering warning light illuminated and a chime sounded. a police report was filed. the contact sustained a burn from the air bag deployment and did not require medical attention. the contact was able to drive the vehicle from the crash. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 29,000.
Reported in: GREENSBORO NC || Crash: Y || VIN #: 2G1125S31E9
UNKNOWN OR OTHER
forward collision avoidance system inappropriate activation on several occasions at different locations. there were no other vehicle in front. there were three beeps/red light flash on windshield. the cruise control would deactivate and car would decelerate by three to five mile. the tail lamps are not activated to warn drivers following. this is my second complaint the dealer solution is to turn off the feature. it work when it should the inappropriate activation is a nuisance.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
VEHICLE SPEED CONTROL
forward collision avoidance system inappropriate activation on several occasions at different locations. there were no other vehicle in front. there were three beeps/red light flash on windshield. the cruise control would deactivate and car would decelerate by three to five mile. the tail lamps are not activated to warn drivers following. this is my second complaint the dealer solution is to turn off the feature. it work when it should the inappropriate activation is a nuisance.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
EQUIPMENT ADAPTIVE
forward collision avoidance system inappropriate activation on several occasions at different locations. there were no other vehicle in front. there were three beeps/red light flash on windshield. the cruise control would deactivate and car would decelerate by three to five mile. the tail lamps are not activated to warn drivers following. this is my second complaint the dealer solution is to turn off the feature. it work when it should the inappropriate activation is a nuisance.
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S30EU
STEERING
tl* the contact owns a 2014 chevrolet impala. the contact stated that while driving 35 mph, the power steering failed. the steering wheel became hard to maneuver. the vehicle was towed to a dealer, who replaced the steering rack and pinion. the manufacturer was not notified of the failure. the approximate failure mileage was 9,000.
Reported in: BELLVILLE OH || Crash: N || VIN #: 2G1155S3XE9
ENGINE
tl* the contact owns a 2014 chevrolet impala. the contact stated that while parking the vehicle, smoke started to emit from the engine compartment. the failure recurred numerous times. the vehicle was taken to the dealer. the technician repaired the exhaust but the failure recurred. the vehicle was taken back to the dealer. however, the parts needed to do the repair were unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 634.
Reported in: ATLANTA GA || Crash: N || VIN #: 2G1125S36E9
ELECTRICAL SYSTEM
tl- the contact owns a 2014 chevrolet impala. the contact stated that the crash avoidance engaged without an object being in front of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 4,000. djr
Reported in: UTICA NY || Crash: N || VIN #: 2G1155S34E9
UNKNOWN OR OTHER
was driving home with my kids from the store and turned the a/c down. all the sudden we noticed a pugnant smell. this can not be good for my family. it has happened several times since. also my trunk is wet, the spare tire and jack are rusted from being wet.
Reported in: PINE BLUFF AR || Crash: N || VIN #: 2G1125S39E9
ELECTRICAL SYSTEM
i was going to work and on the way a message saying my traction contol needed to be checked came on. also, today as i was going to town another message came on saying my parking assist needed to be checked.
Reported in: PINE BLUFF AR || Crash: N || VIN #: 2G1125S39E9
ELECTRONIC STABILITY CONTROL
i was going to work and on the way a message saying my traction contol needed to be checked came on. also, today as i was going to town another message came on saying my parking assist needed to be checked.
Reported in: PINE BLUFF AR || Crash: N || VIN #: 2G1125S39E9
STEERING
tl - the contact owns a 2014 chevrolet impala. the contact stated that while driving at least 45 mph the vehicle would vibrate violently. the contact mentioned the vehicle was vibrating uncontrollable that it was difficult to operate the vehicle correctly. the vehicle was taken to dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 15. bt
Reported in: DETROIT MI || Crash: N || VIN #: 1G1125S3XEU