chevrolet hhr Problems

chevrolet hhr 2010 Complaints

UNKNOWN OR OTHER

consumer is unhappy with general motors. *gr the consumer stated the vehicle did not come equipped with a spare tire, jack or lug wrench. the consumer stated he specifically asked about the spare tire and the salesman stated one was provided. the consumer stated he did not personally check at the time. two to three weeks later after the purchase, the consumer wanted to check the pressure in the spare tire only to discover there was no spare tire in the spare tire storage area. instead, he found a tire sealant and inflator kit. *jb

Reported in: WEST SALEM OH || Crash: N || VIN #: 3GNBAADB4AS

ELECTRICAL SYSTEM

tl*the contact owns a 2010 chevrolet hhr. while driving at low speeds, the lights suddenly illuminate on the instrument panel. the vehicle was towed to an authorized dealership where the contact was informed that an electronic problem caused the failure. the vehicle had not been repaired at the time of the complaint. the vin was unavailable when the complaint was filed. the current mileage was approximately 550. the failure mileage was 470.

Reported in: WOODLAND MI || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the vehicle failed to start. after several attempts, the contact was able to start the vehicle with reduced power. the vehicle would not accelerate past 40 mph with the reduced engine power warning light illuminated. the vehicle was not repaired or taken to the dealer for repairs. in addition, the contact stated that when driving 45 mph and up, there was a very high noise level in the interior cabin. the manufacturer advised that the vehicle was designed to exhibit the noise. the current and failure mileage was 1,300.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 3GNBAADBXAS

TIRES

lost tire pressure in one tire (right rear) in brand new vehicle after 100 miles driving due to improperly installed air valve with tire pressure monitor system sensor attached to tire air valve. tire pressure monitor system alerted driver to a sudden loss of pressure. driver was able to drive to a tire repair shop after changing to spare tire. tire repair person found no leaks in tire, and upon dis-mounting the tire discovered the tire air valve was not properly seated. after properly installing the air valve and remounting the wheel on the vehicle, the tire had no further leakage until the end of the rental when we returned the vehicle to the rental agency, at 2600 miles. vehicle is a rental vehicle; one of many identical recently delivered to rental car agency. complainant was a renter, not the owner of the vehicle. the vehicle manual identifies the vehicle as a 2011 model year vehicle.

Reported in: ALBUQERUQUE NM || Crash: N || VIN #: 3GNBABFW8BS

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

lost tire pressure in one tire (right rear) in brand new vehicle after 100 miles driving due to improperly installed air valve with tire pressure monitor system sensor attached to tire air valve. tire pressure monitor system alerted driver to a sudden loss of pressure. driver was able to drive to a tire repair shop after changing to spare tire. tire repair person found no leaks in tire, and upon dis-mounting the tire discovered the tire air valve was not properly seated. after properly installing the air valve and remounting the wheel on the vehicle, the tire had no further leakage until the end of the rental when we returned the vehicle to the rental agency, at 2600 miles. vehicle is a rental vehicle; one of many identical recently delivered to rental car agency. complainant was a renter, not the owner of the vehicle. the vehicle manual identifies the vehicle as a 2011 model year vehicle.

Reported in: ALBUQERUQUE NM || Crash: N || VIN #: 3GNBABFW8BS

VISIBILITY

chevy hhr vehicle. dangerous window defect. windows implode for no apparent reason. shoddy workmanship on the window seals. were traveling in portland down highway 05 when the back drivers side window just imploded for no reason. glass was thrown all over the car. if there had been a passenger sitting there they could have been seriously hurt or blinded by flying glass. these vehicles should be recalled until this problem with the windows is fixed.

Reported in: OKLAHOMA CITY OK || Crash: N || VIN #:

ELECTRONIC STABILITY CONTROL

i had another car pull partially out of a driveway into the path of my 2010 hhr lt and there was not enough distance between me and the other vehicle to stop . there was another car in the other lane traveling towards me but there was enough space where i could get around the car that pulled out of the driveway and be out of the way of the car in the other lane, but when i turned the wheel rapidly to the left and tried to speed up the stability control came on and would not allow my 2010 hhr to gain speed almost resulting in a head on wreck.

Reported in: PINETOPS NC || Crash: N || VIN #: 3GNBABDB3AS

POWER TRAIN:AUTOMATIC TRANSMISSION

three weeks ago my 2007 chevy hhr began not shifting out of park. it takes at least 10 minutes each time i get in my car to shift into drive or reverse. i have tried everything. now the only way i get it out of park is to turn to key forward and press on the brake and push in the button on the shifter. after about 5 minutes it will finally go into gear. i need to understand what the issue is and if so many people are dealing with the same issue why isn't there any help out there from the manufacturer or a recall to fix this?

Reported in: LEXINGTON KY || Crash: N || VIN #:

AIR BAGS

tl*the contact owns a 2010 chevrolet hhr. while the driver was traveling approximately 40-45 mph, another vehicle crashed into the contact's vehicle on the side and front. no air bags deployed. a police report was filed. one passenger suffered injuries. the vehicle was towed to a body shop but due to the crash, the vehicle's computer shut down and the key could not be removed from the ignition. the vehicle had not been repaired. the vin was unavailable. the failure mileage was 34,500.

Reported in: WENDY POINT NY || Crash: Y || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

i have experienced the failure to shift from the park position into drive on a few occasions. had to shut the car off, restart and then press the brake pedal down firmly and hold. shift mechanism operated normally after that event. not sure if this is a mechanical or electrical issue? i would suspect electrical.

Reported in: HUNTERSVILLE NC || Crash: N || VIN #:

ELECTRICAL SYSTEM

the 2010 chevy hhr key became stuck in the ignition while the suv was running. we were unable to remove the key at all. it was very scary for us. the suv was turned on at 6:00 a.m. we were forced to leave it running until 8:30 a.m. when the dealer ship opened. i had stopped to put gas in the vehicle when i realized that it would not come out. after searching the web i found out that many other hhr owners are having the same thing happen to them.

Reported in: BRANDON MS || Crash: N || VIN #: 3GNBABDB4AS

POWER TRAIN:AUTOMATIC TRANSMISSION

tl* the contact owns a 2010 chevrolet hhr. while driving approximately 45 mph the gauges on the instrument cluster began to fluctuate abnormally as the transmission began to jump while shifting gears. the vehicle was taken to the dealer for the sporadic failure four times where the body control module, lubricated the high speed land modular connectors and replaced the power steering control module, all to no avail. the fourth visit to the dealer, per the manufacturer, the dealer was advised not to perform any further repairs. the manufacturer was contacted and advised that because the dealer was unable to duplicate the failure they were unable to provide any further assistance. the contact filed a complaint with the manufacturer. the vehicle was not further repaired. the failure mileage was 277 and the current mileage was 12,345.

Reported in: BARTLETT TN || Crash: N || VIN #: 3GNBACDV3AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. while driving approximately 45 mph the gauges on the instrument cluster began to fluctuate abnormally as the transmission began to jump while shifting gears. the vehicle was taken to the dealer for the sporadic failure four times where the body control module, lubricated the high speed land modular connectors and replaced the power steering control module, all to no avail. the fourth visit to the dealer, per the manufacturer, the dealer was advised not to perform any further repairs. the manufacturer was contacted and advised that because the dealer was unable to duplicate the failure they were unable to provide any further assistance. the contact filed a complaint with the manufacturer. the vehicle was not further repaired. the failure mileage was 277 and the current mileage was 12,345.

Reported in: BARTLETT TN || Crash: N || VIN #: 3GNBACDV3AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the keys were stuck in the ignition for two days while the engine stayed on and would not turn off. the engine continued running for two days. on the second day, the contact removed a fuse to turn the engine off. the contact stated that she contacted the dealer at the time of the failure and was told that there was nothing they could do to assist. the vehicle was then taken to another dealer who replaced the ignition switch. the manufacturer was contacted and a claim was filed. the failure mileage was 40,000.

Reported in: CHARLESTON WV || Crash: N || VIN #: 3GNBABDB1AS

ELECTRICAL SYSTEM

tl*the contact owns a 2010 chevrolet hhr. the contact stated the ignition switch malfunctioned causing the key to become stuck in the on position. the contact was only able to turn the vehicle off by removing the fuel pump fuse and disconnecting the battery. the contact took the vehicle to a dealer who replaced the entire ignition switch. the dealer confirm the cause of failure. the failure mileage was as 40,000.

Reported in: LEBANON TN || Crash: N || VIN #:

ELECTRICAL SYSTEM

the ignition interlock cylinder in our 2010 chevrolet hhr failed and the key became stuck. we were unable to remove the key or turn it to the "off" position. i had to remove the fuel pump fuse and battery to shut the vehicle off. this also disabled the airbags in the vehicle. gm stated they knew there was a problem and have issued "advisories" but no recall so the customer is responsible.

Reported in: CLAREMORE OK || Crash: N || VIN #: 3GNBABDB6AS

LATCHES/LOCKS/LINKAGES

the ignition interlock cylinder in our 2010 chevrolet hhr failed and the key became stuck. we were unable to remove the key or turn it to the "off" position. i had to remove the fuel pump fuse and battery to shut the vehicle off. this also disabled the airbags in the vehicle. gm stated they knew there was a problem and have issued "advisories" but no recall so the customer is responsible.

Reported in: CLAREMORE OK || Crash: N || VIN #: 3GNBABDB6AS

POWER TRAIN:AUTOMATIC TRANSMISSION

tl* the contact owns a 2010 chevrolet hhr lt. the contact stated that the vehicle would fail to start intermittently. in addition, the vehicle would slip gears with the illumination of the transmission warning light. the dealer indicated that there was a failure but was unable to diagnose the exact cause of failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 10,998 and the current mileage was 17,572.

Reported in: SALLISAW OK || Crash: N || VIN #: 3GNBATDV6AS

LATCHES/LOCKS/LINKAGES

bought a used 2010 chevrolet hhr on july 09, 2011 from a major dealer. on july 23,2011, drove two miles to super market. the engine would not shut off and i could not remove the key from the ignition. finally had to disconnect battery to stop the engine from running. had the vehicle towed to chevrolet dealer and was told the ignition lock cylinder was broken. fortunately, the vehicle was still under factory warranty and was repaired at no cost. the service advisor said this occurs frequently with this car and would no doubt happen again. great to know it will happen again, only you don't know where you will be when it happens or what time of day or night.

Reported in: LA QUINTA CA || Crash: N || VIN #: 3GNBABDB8AS

ELECTRICAL SYSTEM

bought a used 2010 chevrolet hhr on july 09, 2011 from a major dealer. on july 23,2011, drove two miles to super market. the engine would not shut off and i could not remove the key from the ignition. finally had to disconnect battery to stop the engine from running. had the vehicle towed to chevrolet dealer and was told the ignition lock cylinder was broken. fortunately, the vehicle was still under factory warranty and was repaired at no cost. the service advisor said this occurs frequently with this car and would no doubt happen again. great to know it will happen again, only you don't know where you will be when it happens or what time of day or night.

Reported in: LA QUINTA CA || Crash: N || VIN #: 3GNBABDB8AS

ELECTRICAL SYSTEM:IGNITION

key stuck in ignition in 2010 hhr. could not turn car off or remove key. had to take to dealership to have a new ignition put in. this is a known problem by gmc, but they will not cover repairs or issue recall. the ignition switches they use are defected and should be recalled. should not fail on new vehicles. could be a danger and cause harm. *kb

Reported in: KEMP TX || Crash: N || VIN #: 3GNBAADB1AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the key would not remove from the ignition. in order to stop the engine from running, the battery was disconnected and the fuel pump fuse was disengaged. the dealer and manufacturer were not notified. the vehicle was not taken to have the failure diagnosed or repaired either. the failure and current mileages were 57,000. the vin was unavailable.

Reported in: MAXTON NC || Crash: N || VIN #:

STEERING

when driving the power steering stops functioning and the steering becomes difficult to turn. when the car is turned off and restarted the power steering is operative for a short time and then fails again.

Reported in: DARIEN IL || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated the key was stuck in the ignition and she was unable to turn the vehicle off. the battery and a fuse had to be disconnected and the key could not be removed from the ignition. the vehicle was taken to the dealer who stated they had to replace the cylinder which would cost $240. there were no recalls related to the failure. the manufacturer was not notified. the vin was not available. the failure mileage was 50,000.

Reported in: CHARLESTON WV || Crash: N || VIN #:

FUEL SYSTEM, GASOLINE

the key will not turn to the off position, can not turn off vehicle, have to disconnect fuel pump power and then disconnect the vehicle battery. mfg knows of this problem and will not do anything with out charging large amount of money. i have been a mechanic for many years and have not seen this problem ever. i want to see a recall to correct this very dangerous condition.

Reported in: DICKSON TN || Crash: N || VIN #: 3GNBAADB3AS

ELECTRICAL SYSTEM

the key will not turn to the off position, can not turn off vehicle, have to disconnect fuel pump power and then disconnect the vehicle battery. mfg knows of this problem and will not do anything with out charging large amount of money. i have been a mechanic for many years and have not seen this problem ever. i want to see a recall to correct this very dangerous condition.

Reported in: DICKSON TN || Crash: N || VIN #: 3GNBAADB3AS

EXTERIOR LIGHTING

the key will not turn to the off position, can not turn off vehicle, have to disconnect fuel pump power and then disconnect the vehicle battery. mfg knows of this problem and will not do anything with out charging large amount of money. i have been a mechanic for many years and have not seen this problem ever. i want to see a recall to correct this very dangerous condition.

Reported in: DICKSON TN || Crash: N || VIN #: 3GNBAADB3AS

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

i went to turn of my car after taking my wife to work, and the ignition would not turn off. i had to sit in my car for 5 hrs at the repair shop till they opened. this repair cost me $452.00 was told that the ignition was bad and the housing that the tumlers set in was bad. the traction light comes on and after about 2 min will go off. tire monitor for tire pressure comes on and goes off now it is off for the left rear tire. *kb

Reported in: CLANTON AL || Crash: N || VIN #: 3GNBAADB5AS

ELECTRICAL SYSTEM:IGNITION

i went to turn of my car after taking my wife to work, and the ignition would not turn off. i had to sit in my car for 5 hrs at the repair shop till they opened. this repair cost me $452.00 was told that the ignition was bad and the housing that the tumlers set in was bad. the traction light comes on and after about 2 min will go off. tire monitor for tire pressure comes on and goes off now it is off for the left rear tire. *kb

Reported in: CLANTON AL || Crash: N || VIN #: 3GNBAADB5AS

ELECTRICAL SYSTEM

i went to turn of my car after taking my wife to work, and the ignition would not turn off. i had to sit in my car for 5 hrs at the repair shop till they opened. this repair cost me $452.00 was told that the ignition was bad and the housing that the tumlers set in was bad. the traction light comes on and after about 2 min will go off. tire monitor for tire pressure comes on and goes off now it is off for the left rear tire. *kb

Reported in: CLANTON AL || Crash: N || VIN #: 3GNBAADB5AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the vehicle would not turn off and he was unable to remove the key from the ignition. the contact mentioned that he had to disconnect the battery in order to stop the engine. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 44,000.

Reported in: CATONSVILLE MD || Crash: N || VIN #: 3GNBABDBXAS

ELECTRICAL SYSTEM

the key is stuck in the "on" position and there is no way to shut the vehicle off unless you pull the fuel pump fuse or disconnect the battery.

Reported in: CORONA CA || Crash: N || VIN #: 3GNBABDB9AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated the keys became stuck in the ignition in the on position and he was unable to turn the vehicle off. the battery had to be disconnected in order to turn the vehicle off. the vehicle was taken to the dealer who stated there were no related recalls or warranties. the vehicle will be repaired at the owners expense. the manufacturer was not notified of the failure. the failure mileage was 45,000.

Reported in: HOOVER AL || Crash: N || VIN #: 3GNBABDB0AS

POWER TRAIN

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the key would become stuck in the ignition, causing difficulty in shutting the vehicle off. the contact spoke with the dealer and was advised to let the vehicle run out of gas and then have the vehicle towed to the dealer. the vehicle was towed to the dealer where the dealer advised that the failure was a known problem, but the contact had not heard back from the dealer with a solution. the vin was not available. the failure and the current mileage was 17,000.

Reported in: AVONDALE LA || Crash: N || VIN #:

STEERING

i was driving down a busy street when my car starting beeping(warning chime) and the power steering light came on. i went to pull my car over to the next side street and found it very difficult to do so. i found i could turn my car off and wait 30 sec and the steering would come back, but within 3 min. i would lose it again and i would have to keep repeating the process. this has happened multiple times. the car is now at the dealer for repair. the steering is unsafe in this car.

Reported in: CALIFORNIA CITY CA || Crash: N || VIN #: 3GNBABDB3AS

STEERING

power steering went out at 42,000 purchased vehicle at 38,500 miles. vehicle is all electric power steering.

Reported in: ANTIOCH IL || Crash: N || VIN #: 3GNBABDBXAS

AIR BAGS

power steering went out at 42,000 purchased vehicle at 38,500 miles. vehicle is all electric power steering.

Reported in: ANTIOCH IL || Crash: N || VIN #: 3GNBABDBXAS

ENGINE AND ENGINE COOLING

my 2010 chevy hhr has experienced an ignition issue. the key, when the car is set to park, will not disengage. it remains on, with the only option being to let the car run out of gas/the battery to drain. the key will turn (as if to start the car), and the gear can be shifted from park to reverse, neutral, etc., but will not turn off. all systems stay on, potentially burning out electrical components or causing permanent engine damage. the only way to safely address the immediate issue is to disengage the fuses under the steering wheel, which many consumers may be unable to do.

Reported in: LOUISVILLE KY || Crash: N || VIN #:

UNKNOWN OR OTHER

my 2010 chevy hhr has experienced an ignition issue. the key, when the car is set to park, will not disengage. it remains on, with the only option being to let the car run out of gas/the battery to drain. the key will turn (as if to start the car), and the gear can be shifted from park to reverse, neutral, etc., but will not turn off. all systems stay on, potentially burning out electrical components or causing permanent engine damage. the only way to safely address the immediate issue is to disengage the fuses under the steering wheel, which many consumers may be unable to do.

Reported in: LOUISVILLE KY || Crash: N || VIN #:

ELECTRICAL SYSTEM

my 2010 chevy hhr has experienced an ignition issue. the key, when the car is set to park, will not disengage. it remains on, with the only option being to let the car run out of gas/the battery to drain. the key will turn (as if to start the car), and the gear can be shifted from park to reverse, neutral, etc., but will not turn off. all systems stay on, potentially burning out electrical components or causing permanent engine damage. the only way to safely address the immediate issue is to disengage the fuses under the steering wheel, which many consumers may be unable to do.

Reported in: LOUISVILLE KY || Crash: N || VIN #:

ELECTRICAL SYSTEM

my 2010 hhr has experienced an ignition issue as well. i cannot get the key to turn back to the off position. i got home from work at midnight, put the car in park and when i tried to shut the car off it would not turn back. the only option i had was to pull the ecm fuse and disconnect the battery (or let it run out of gas). the gear shifter will allow me to shift between all gears but it won't turn off. all the electrical stay on, i have only owned this car for 3 months.

Reported in: NEGLEY OH || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

my 2010 hhr has experienced an ignition issue as well. i cannot get the key to turn back to the off position. i got home from work at midnight, put the car in park and when i tried to shut the car off it would not turn back. the only option i had was to pull the ecm fuse and disconnect the battery (or let it run out of gas). the gear shifter will allow me to shift between all gears but it won't turn off. all the electrical stay on, i have only owned this car for 3 months.

Reported in: NEGLEY OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that after shutting the vehicle off, the key would not remove from the ignition. the vehicle was taken to the dealer, but the manufacturer was not notified. the vehicle was not repaired. the failure and current mileages were 47,000. the vin was unknown.

Reported in: HOUSTON TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

2010 chevrolet hhr with 19,060 miles. ignition was stuck in on position with engine running. drove to dealership and the ignition assembly was replaced. i was out of the dealership within one hour and the repair was covered under warranty.

Reported in: ORMOND BEACH FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the vehicle was parked, but he was unable to shut off the ignition or remove the key. the contact removed the fuel fuses and disconnected the battery to shut the vehicle off. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure and current mileages were 39,000.

Reported in: PORT ST LUCIE FL || Crash: N || VIN #: 3GNBABDB7AS

STEERING

the starter is messed up, it wont ignite back so i can turn my car off. i went to the dealership amd they did nothing.

Reported in: ROWLAND NC || Crash: N || VIN #: 3GNBABXAS59

ELECTRICAL SYSTEM

the starter is messed up, it wont ignite back so i can turn my car off. i went to the dealership amd they did nothing.

Reported in: ROWLAND NC || Crash: N || VIN #: 3GNBABXAS59

STEERING

on 1/13/2012 while on a road trip, i lost the power steering to my hhr and the dic displayed "power steering". i immediately pulled the car off the road, turned it off, and looked under the hood to see if i could find any problems with the belts. nothing was found and i restarted the engine and the problem was gone. two weeks later, the problem has returned. turning off the engine and restarting it will resolve the problem for a short time, then once driving, the power steering goes out again. the power steering motor in the hhr is the same model noted in the recall for the 2010 chevy cobolt noted in nhtsa action number: pe10005. there are many complaints of this same issue all over the internet. while i intend to have the problem repaired, it is imperative that investigation for this particular issue is considered as the colbolt and hhr share the same frame and are almost identical in schematic makeup. *tt

Reported in: CENTREVILLE VA || Crash: N || VIN #: 3GNBABDB0AS

UNKNOWN OR OTHER

i was at walmart my key would not turn at all. i called a chevy dealership they said that it was a recall but not on 2010 just 2009. i had the ignition switch replaced at my cost. today january 31 my key will not come out of the ignition switch which i'm for sure is defective parts on gms account this is a problem that many owners of complained on all over google. *tt

Reported in: BELLEVILLE MI || Crash: N || VIN #: 3GNBABDB1AS

ELECTRICAL SYSTEM:IGNITION

i was at walmart my key would not turn at all. i called a chevy dealership they said that it was a recall but not on 2010 just 2009. i had the ignition switch replaced at my cost. today january 31 my key will not come out of the ignition switch which i'm for sure is defective parts on gms account this is a problem that many owners of complained on all over google. *tt

Reported in: BELLEVILLE MI || Crash: N || VIN #: 3GNBABDB1AS

SERVICE BRAKES, HYDRAULIC

i was turning left at a duel left turn lanes, i was on the out side, as i turned and accelerated to 35 the big red truck on the inside lane came into my lane of travel. as i saw this big red truck going across my hood i tried to stop and down shift when the left front tire skidded and the car jerked to the left and the car and truck met.

Reported in: EUGENE OR || Crash: Y || VIN #: 3GNBAEDB9AS

ELECTRONIC STABILITY CONTROL

we were driving our hhr on a clear sunny day and the ecs came on and off causing the vehicle to shake and become uncontrollable until we pulled off the road and shut the hhr off and turned it back on, this was the first indecent. we took the hhr to the dealer and they reprogrammed the computer, this worked for almost a year before it started doing this again. we have once again took it to the dealer and have been told there is nothing wrong with the hhr, i asked them what to do because the hhr is unsafe when the ecs fails because you have no control over the vehicle, and they told me they have no answers.

Reported in: BUCKSPORT ME || Crash: N || VIN #: 3GNBABDB2AS

STEERING

while driving apx. 25mph the warning "ding sound" came on & the display read "power steering". by putting the car in neutral and turning the key off & turning it back on & putting in drive, it temporarily remedies the problem but not for long. sometimes this has to be done 15-20 times. this is driving in town or interstate, it makes no difference. we purchased the car in july 30, 2011 with 45k miles on it. eight months later, we started having this problem. i've seen many forums with the same complaint and feel that there definitely needs to be a recall on this model. this is dangerous and sounds like a malfunction from the manufacturer and they should step up and recall. this needs to be investigated immediately! *js

Reported in: PARIS KY || Crash: N || VIN #: 3GNBABDBXAS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. while parked the contact attempted turn the key in the ignition to shut the vehicle off but to no avail. the vehicle was not taken to the dealer for diagnostics. the contact disconnected the battery cable in order to shut the vehicle off. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 37,000.

Reported in: EDGERTON OH || Crash: N || VIN #:

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. while the contact was driving approximately 70 mph when the vehicle decelerated to 40 mph without warning. the vehicle was taken to an authorized dealer twice for the failure. the technician was unable to duplicate the problem but the vehicle was not repaired. on a separate occasion, the air bags failed to deploy when the vehicle was involved in a crash. the vehicle was destroyed. the front seat driver sustained minor injuries to the right hand. in addition, the front seat passenger and and rear seat passenger both suffered minor head injuries. the manufacturer was notified of the defect. the approximate failure mileage was 18,000. the vin was unavailable.

Reported in: PLYMOUTH MA || Crash: Y || VIN #:

ENGINE AND ENGINE COOLING

tl* the contact owns a 2010 chevrolet hhr. while the contact was driving approximately 70 mph when the vehicle decelerated to 40 mph without warning. the vehicle was taken to an authorized dealer twice for the failure. the technician was unable to duplicate the problem but the vehicle was not repaired. on a separate occasion, the air bags failed to deploy when the vehicle was involved in a crash. the vehicle was destroyed. the front seat driver sustained minor injuries to the right hand. in addition, the front seat passenger and and rear seat passenger both suffered minor head injuries. the manufacturer was notified of the defect. the approximate failure mileage was 18,000. the vin was unavailable.

Reported in: PLYMOUTH MA || Crash: Y || VIN #:

ELECTRICAL SYSTEM

went to turn the ignition key to the off position and it would not shut off removed fuses to turn the vehicle off took it to the dealer they replaced the switch and it was covered under the warranty.

Reported in: FORT STEWART GA || Crash: N || VIN #: 3GNBAADB9AS

ELECTRICAL SYSTEM

went to turn the ignition key to the off position and it would not shut off removed fuses to turn the vehicle off took it to the dealer they replaced the switch and it was covered under the warranty.

Reported in: FORT STEWART GA || Crash: N || VIN #: 3GNBAADBXAS

ELECTRICAL SYSTEM

vehicle would not turn off when ignition key was turned had to remove the fuse. took it to the dealer and they replaced the switch it was covered under the warranty.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB6AS

ELECTRICAL SYSTEM

turned ignition key to turn off would not shut off took the fuse out to turn off engine took it to the dealer they replaced the ignition switch warranty covered the work.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB4AS

ELECTRICAL SYSTEM

went to turn ignition key to the off position and the vehicle would not shut off pulled fuse. took vehicle the the dealer ship replaced ignition lock was covered under warranty.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB0AS

ELECTRICAL SYSTEM

turned the ignition key to shut vehicle off and the engine kept running removed the fuse and later took to the dealer who replaced the ignition switch all was covered under warranty.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB0AS

ELECTRICAL SYSTEM

turned the ignition key to shut engine off engine continued to run. removed the fuse and later took to the dealer who replaced the ignition switch all was covered under warranty.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB6AS

ELECTRICAL SYSTEM

turned ignition key to shut vehicle off engine continued to run. removed the fuse than later took to the dealer who replaced the ignition switch all covered under the warranty.

Reported in: FT STEWART GA || Crash: N || VIN #: 3GNBAADB5AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that he was unable to turn the ignition off. the contact also stated that in order to turn off the ignition he had to disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileages were 46,000.

Reported in: IRONTON OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact notistated that the key could not be turned while inside the ignition and the vehicle could not be shut off. the contact had to disconect the fuel pump fuse from the fuel box in order to shut the vehicle off. the vehicle was taken to the dealer where the ignition switch was replaced. the current and the failure mileages were 34,000.

Reported in: GREER SC || Crash: N || VIN #: 3GNBABDB8AS

STEERING

i was driving my vehicle and suddenly dic displayed "power steering", and the steering became very hard to turn. i pulled over, turned off the vehicle and waited for a minute, then i restarted the vehicle & was working fine. then five minutes after the dic displayed "power steering". now i have to take my car to the mechanic and pay for the repair. it is my understanding that the hhr & chevrolet cobalt have the same similar power steering system, and a recall for the chevrolet cobalt has been issued. why not for the chevrolet hhr? thanks. *js

Reported in: MIAMI FL || Crash: N || VIN #:

STEERING

driving on interstate doing 65 mph, power steering indicator went off and lost my power steering. since the first time, it continues to do the same thing, sometimes 1-2/day sometimes too many times to count in one trip. i have to turn the car off and restart for the power steering to work again. *js

Reported in: STILLWATER OK || Crash: N || VIN #: 3GNBABDB2AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering light illuminated on the instrument panel and the steering wheel seized. the contact stated that the failure was intermittent. the vehicle was inspected by a mechanic, who stated that the electronic power assist module was failing. the vehicle had not been taken to the dealer. the failure and current mileages were 15,000.

Reported in: FAYETTEVILLE NC || Crash: N || VIN #: 3GNBABDB0AS

ELECTRICAL SYSTEM

i returned from the grocery store and my key couldn't switch off the ignition or be withdrawn. the car was running while i did some research and tried out the plunger release that worked for others. i discovered that the plunger to release the lock is working properly, so it must be the ignition lock itself that is defective. i found the fuse block and located the fuel pump fuse and pulled it to stall the engine. the ignition is still on, but since it's 9pm, i'll have to wait until tomorrow before i can get it checked.

Reported in: DAVENPORT IA || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering assist failed and the steering became difficult to turn. the power steering warning light illuminated before the failure occurred. the failure was experienced numerous times and the vehicle was taken to the dealer several times for the failure. a diagnostic was performed which was unable to locate a failure code. the vehicle was not repaired. the failure and the approximate current mileage was 42,000.

Reported in: DUMFRIES VA || Crash: N || VIN #: 3GNBABDB3AS

STEERING

as traveling down the interstate i59 the warning chime sounded and the power steering error showed on the dash. power steering was lost until auto was shut down and restarted. this is coming and going as the vehicle is driven.

Reported in: FORT PAYNE AL || Crash: N || VIN #: 3GNBACDV8AS

STRUCTURE:BODY:DOOR

i drive a 2010 chevy hhr. i noticed not to long after i purchased it new the door(drivers side passenger) would not open from outside or even inside when i would crawl inside and try to get it open. it would only do it on occasion. now it has ceased to happen at all in the past 6 months. on may 25th of this year the passenger side did the same thing. my mother and i were traveling to my daughters graduation and it completely locked her inside. she could not get the door opened at all even though i hit the unlock button and she tried many times to do the same thing on her side. the actual door lock was in the up position showing that the door appeared to be in the unlock position but when she went for the handle it was still locked. this happened several times on this day. it even set my alarm system on my car off because after it refused to unlock it eventually did and then refused to lock back. i go around after getting out of the vehicle making sure all my doors were secured and it was not locked even though the latch was in the down position and appeared to be secured. is this a computer problem with these vehicles? i have read about problems with the older model hhr's having this problem but not on a newer one of the year i have. what i want to know is can someone access my computer board in my vehicle and set those locks to mess up? it was almost like someone was maybe wanting in my vehicle and what a better way to do it than to mess with the locking system. i would have never known my vehicle was unlocked had i not went over and physically checked it that day because like i said it appeared to be locked. the lock actually went down when i hit my key fob to lock my doors that day. weird thing is...it hasn't done it since then....how does a vehicle fix itself?

Reported in: IRONTON OH || Crash: N || VIN #: 3GNBAADB0AS

LATCHES/LOCKS/LINKAGES

i drive a 2010 chevy hhr. i noticed not to long after i purchased it new the door(drivers side passenger) would not open from outside or even inside when i would crawl inside and try to get it open. it would only do it on occasion. now it has ceased to happen at all in the past 6 months. on may 25th of this year the passenger side did the same thing. my mother and i were traveling to my daughters graduation and it completely locked her inside. she could not get the door opened at all even though i hit the unlock button and she tried many times to do the same thing on her side. the actual door lock was in the up position showing that the door appeared to be in the unlock position but when she went for the handle it was still locked. this happened several times on this day. it even set my alarm system on my car off because after it refused to unlock it eventually did and then refused to lock back. i go around after getting out of the vehicle making sure all my doors were secured and it was not locked even though the latch was in the down position and appeared to be secured. is this a computer problem with these vehicles? i have read about problems with the older model hhr's having this problem but not on a newer one of the year i have. what i want to know is can someone access my computer board in my vehicle and set those locks to mess up? it was almost like someone was maybe wanting in my vehicle and what a better way to do it than to mess with the locking system. i would have never known my vehicle was unlocked had i not went over and physically checked it that day because like i said it appeared to be locked. the lock actually went down when i hit my key fob to lock my doors that day. weird thing is...it hasn't done it since then....how does a vehicle fix itself?

Reported in: IRONTON OH || Crash: N || VIN #: 3GNBAADB0AS

STEERING

driving down interstate 30 when power steering light came on. when pulling over noticed power steering not working. hard to steer in cornering. been a week not working. taking to shop tomorrow.

Reported in: NASH TX || Crash: N || VIN #: 3GNBABDB7AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the ignition failed. the contact was unable to turn the engine off or remove the key from the ignition switch. the battery and the engine power relay had to be disconnected in order to power the vehicle off. the vehicle was towed to the dealer here the contact was awaiting diagnosis. the vehicle was not repaired. the vin was not available. the approximate failure and the current mileage was 45,000.

Reported in: ASHVILLE AL || Crash: N || VIN #:

STEERING

while driving or parked i see the service air bag light come on. it has been going on and off. i haven't read where anyone else has been having this issue yet. but i have had the ignition stuck in the on position. i had to unplug the battery until the next morning. when i could go to the dealership. they fixed the car it was still under warranty at the time of incident. but now i am getting this service air bag light, when it does come on i can't see the mileage nor the temperature gauge. i want to know can this be fixed? *js

Reported in: GREENVILLE NC || Crash: N || VIN #: 3GNBABDB4AS

ELECTRICAL SYSTEM: INSTRUMENT PANEL

while driving or parked i see the service air bag light come on. it has been going on and off. i haven't read where anyone else has been having this issue yet. but i have had the ignition stuck in the on position. i had to unplug the battery until the next morning. when i could go to the dealership. they fixed the car it was still under warranty at the time of incident. but now i am getting this service air bag light, when it does come on i can't see the mileage nor the temperature gauge. i want to know can this be fixed? *js

Reported in: GREENVILLE NC || Crash: N || VIN #: 3GNBABDB4AS

AIR BAGS

while driving or parked i see the service air bag light come on. it has been going on and off. i haven't read where anyone else has been having this issue yet. but i have had the ignition stuck in the on position. i had to unplug the battery until the next morning. when i could go to the dealership. they fixed the car it was still under warranty at the time of incident. but now i am getting this service air bag light, when it does come on i can't see the mileage nor the temperature gauge. i want to know can this be fixed? *js

Reported in: GREENVILLE NC || Crash: N || VIN #: 3GNBABDB4AS

SERVICE BRAKES

on approximately march 26 2012 at night on a trip from phoenix az to reno nv my vehicle low beam headlamps went out, i drove from kingman az to indian springs nv with just my highbeams after stopping in indian springs and trying every knob and switch in the vehicle the front low beams came on. then in the month of april the low beams went out all together and after being in the shop for 2 days it was diagnosed with a relay problem and repair was made and i had low beams again, but now the horn doesn't function and after being pulled over by the police i was advised that my taillights are out. both problems possibly related to a fuse or relay problem but i haven't had it in the shop yet. now when i purchased the veh in september of 2011 i noticed that the vehicle would shutter to a stop when applying the brakes, sometimes violently. had a brake job done in march and was advised that the front rotors were warped. had them repaired and everything was fine until approximately june 1st when the shuttering/vibrating started up again and the sometimes violently at that. i am really concerned when i apply the brakes that something may break lose when i apply the brakes. i've read on the internet many complaints from chevrolet hhr (different year models) owners of the same complaints and that after having the brakes worked on that the vibrating/shuttering comes back within 3 months. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: RENO NV || Crash: N || VIN #:

ELECTRICAL SYSTEM

on approximately march 26 2012 at night on a trip from phoenix az to reno nv my vehicle low beam headlamps went out, i drove from kingman az to indian springs nv with just my highbeams after stopping in indian springs and trying every knob and switch in the vehicle the front low beams came on. then in the month of april the low beams went out all together and after being in the shop for 2 days it was diagnosed with a relay problem and repair was made and i had low beams again, but now the horn doesn't function and after being pulled over by the police i was advised that my taillights are out. both problems possibly related to a fuse or relay problem but i haven't had it in the shop yet. now when i purchased the veh in september of 2011 i noticed that the vehicle would shutter to a stop when applying the brakes, sometimes violently. had a brake job done in march and was advised that the front rotors were warped. had them repaired and everything was fine until approximately june 1st when the shuttering/vibrating started up again and the sometimes violently at that. i am really concerned when i apply the brakes that something may break lose when i apply the brakes. i've read on the internet many complaints from chevrolet hhr (different year models) owners of the same complaints and that after having the brakes worked on that the vibrating/shuttering comes back within 3 months. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: RENO NV || Crash: N || VIN #:

EXTERIOR LIGHTING

on approximately march 26 2012 at night on a trip from phoenix az to reno nv my vehicle low beam headlamps went out, i drove from kingman az to indian springs nv with just my highbeams after stopping in indian springs and trying every knob and switch in the vehicle the front low beams came on. then in the month of april the low beams went out all together and after being in the shop for 2 days it was diagnosed with a relay problem and repair was made and i had low beams again, but now the horn doesn't function and after being pulled over by the police i was advised that my taillights are out. both problems possibly related to a fuse or relay problem but i haven't had it in the shop yet. now when i purchased the veh in september of 2011 i noticed that the vehicle would shutter to a stop when applying the brakes, sometimes violently. had a brake job done in march and was advised that the front rotors were warped. had them repaired and everything was fine until approximately june 1st when the shuttering/vibrating started up again and the sometimes violently at that. i am really concerned when i apply the brakes that something may break lose when i apply the brakes. i've read on the internet many complaints from chevrolet hhr (different year models) owners of the same complaints and that after having the brakes worked on that the vibrating/shuttering comes back within 3 months. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: RENO NV || Crash: N || VIN #:

ELECTRICAL SYSTEM

returning home from dinner with my husband, he put the car in park, and the ignition switch would not turn off, though he repeatedly tried. with the engine still running, we had no recourse but for him to take it to a chevrolet dealer 30 miles away, where they said they would have to replace the ignition switch, and reprogram the computer and key fobs. this is a known defect with the hhr. why has there not been a recall? they have even manufactured a replacement part for this, so they know there is a problem. it will cost us over 300.00 to get this replaced, and i don't feel it is our fault that this has happened, to us, and the many other hhr owners who are wondering where is the recall?? our car is a 2010 model, so it is not that old.

Reported in: CROSS PLAINS TX || Crash: N || VIN #: 3GNCA23B69S

STEERING

power steering quit working going down the highway, pulled over shut the car off, restarted worked fine for about 2 day, then went out again, now it goes off all the time. this makes it hard to steer,could cause an accident. dealer said have to put on computer and find out what was doing it, all charges to me.i have looked online and was told that same steering is in other chevrolet vehicles that were recalled, not the hhr.

Reported in: SPOONER WI || Crash: N || VIN #: 3GNBABDB2AS

STEERING

arrived home from grocery shopping and i parked my vehicle. i tried to turn the ignition off and the key would not turn. i pulled the power cable off the fuse box under the hood to shut the vehicle off. i live in a townhouse sub-division and did not want to leave the key in the ignition so i removed the ignition cylinder. i called the dealer where i bought the car and they towed it to their shop. the looked at the vehicle and told me it was under oem warranty and they had it towed to a chevrolet dealer to have it fixed. the dealership said they would fix the ignition switch under warranty but the housing would have to be replaced at a cost to me. they replaced the parts and the vehicle would not start. the dealership called the next day and said the ecm (engine control module) would not hold its programming and needed to be replaced at my cost. total repair $1275.00.

Reported in: STAFFORD VA || Crash: N || VIN #: 3GNBABDB4AS

ELECTRICAL SYSTEM

arrived home from grocery shopping and i parked my vehicle. i tried to turn the ignition off and the key would not turn. i pulled the power cable off the fuse box under the hood to shut the vehicle off. i live in a townhouse sub-division and did not want to leave the key in the ignition so i removed the ignition cylinder. i called the dealer where i bought the car and they towed it to their shop. the looked at the vehicle and told me it was under oem warranty and they had it towed to a chevrolet dealer to have it fixed. the dealership said they would fix the ignition switch under warranty but the housing would have to be replaced at a cost to me. they replaced the parts and the vehicle would not start. the dealership called the next day and said the ecm (engine control module) would not hold its programming and needed to be replaced at my cost. total repair $1275.00.

Reported in: STAFFORD VA || Crash: N || VIN #: 3GNBABDB4AS

STEERING

driving down the highway at rush house, dashboard ding'd and power steering went out completely. i was lucky i was on a straight road but to make turns to get off the highway to safety was extremely difficult. brought it to monroe muffler, couldn't even park my hhr as the steering would not work. very dangerous. monroe muffler advised to bring it to a dealer because apparently these vehicles are all electronic without any fluids.. if your going to make them electronic then please make them be safer.

Reported in: OSWEGO NY || Crash: N || VIN #:

STEERING

driving straight at 55 mph. the power steering failed without warning, about 10 seconds into failure the warning indicator came on. dealer checked and advised the code indicated the ps motor overheated. had this happened in a turn or in a panic situation the results could have been deadly.

Reported in: APPLE VALLEY CA || Crash: N || VIN #: 3GNBABDB6AS

STEERING

while driving home the other night, the power steering warning came on and i almost veered off the road into a ditch. this has been happening numerous times since then. i have heard that gm has recalled the same eps in the pontiac g6, why not for the hhr. i have an appointment with my dealer to look into this problem, as it is dangerous on the roads around me (winding and deep ditches).

Reported in: SCARBOROUGH ME || Crash: N || VIN #: 3GNBABDB1AS

STRUCTURE:BODY:DOOR

my 2010 hhr : the drivers side interior door handle snapped off and have to put down the window to exit the car. when this happened there was no excessive pressure used to open the door. dissatisfied that it is composed of a soft plastic material. the cost to replace the handle requires an new door panel and 2+ hours of labor for a total of over $500.00.

Reported in: SHELTON WA || Crash: N || VIN #: 3GNBABDB8AS

ELECTRONIC STABILITY CONTROL

i was driving my car to the dollar store and was stopped at the red "left turn" arrow, and all of a sudden, the "power steering" sign flashed on my dashboard and my car made a "ding ding" noise. when the light turned green, i turned left and it was extremely hard for me to turn the wheel. it has been happening since. i will turn the car off, and when i turn the car back on, it drives fine for the first few minutes, and then the "power steering" sign came back on. the "power steering" sign has also appeared when i was making a right turn which caused the wheel to lock up in the middle of a turn. the car jerked and i almost crashed into a black sedan. i have a small child who sits in the back seat. i don't have much money, so i can not afford to pay the dealership to get this issue fixed. i took it to a cheap repair shop, and they could not find the issue. i have been looking online to find what ways i can fix this without it costing me a lot of money. have not been able to find a solution, so i am currently driving with no "power steering" which can be very dangerous. in addition to my power steering going out, a couple months ago, i went out to my car to get in my car, and put my key in the ignition and turned the car on. made it to the store, and when i was getting ready to get out of the car, the key would not come out of the ignition. i could not turn it, or anything. the car would not turn off. i had to have aaa disconnect my battery so that my car didn't have to stay running until the dealership opened in the morning. my key had to sit in the ignition over night, someone could have stolen my car. i took it to the dealership the next morning and they had to replace the whole ignition cylinder.

Reported in: BURNSVILLE MN || Crash: N || VIN #: 3GNBABDB8AS

STEERING

i was driving my car to the dollar store and was stopped at the red "left turn" arrow, and all of a sudden, the "power steering" sign flashed on my dashboard and my car made a "ding ding" noise. when the light turned green, i turned left and it was extremely hard for me to turn the wheel. it has been happening since. i will turn the car off, and when i turn the car back on, it drives fine for the first few minutes, and then the "power steering" sign came back on. the "power steering" sign has also appeared when i was making a right turn which caused the wheel to lock up in the middle of a turn. the car jerked and i almost crashed into a black sedan. i have a small child who sits in the back seat. i don't have much money, so i can not afford to pay the dealership to get this issue fixed. i took it to a cheap repair shop, and they could not find the issue. i have been looking online to find what ways i can fix this without it costing me a lot of money. have not been able to find a solution, so i am currently driving with no "power steering" which can be very dangerous. in addition to my power steering going out, a couple months ago, i went out to my car to get in my car, and put my key in the ignition and turned the car on. made it to the store, and when i was getting ready to get out of the car, the key would not come out of the ignition. i could not turn it, or anything. the car would not turn off. i had to have aaa disconnect my battery so that my car didn't have to stay running until the dealership opened in the morning. my key had to sit in the ignition over night, someone could have stolen my car. i took it to the dealership the next morning and they had to replace the whole ignition cylinder.

Reported in: BURNSVILLE MN || Crash: N || VIN #: 3GNBABDB8AS

ENGINE AND ENGINE COOLING

i went to a meeting and when i parked and tried to turn the car off, it wouldn't let me turn it off. i am a female and didn't know what to do , so i had to call my husband and he came and had to disconnect the battery so it would shut off. then we had to call a wrecker service and have it towed to a dealership to have it repaired.

Reported in: MT. AIRY NC || Crash: N || VIN #: 3GNBABDB2AS

STEERING

i was driving home on a secondary road in the foot hills of north carolina while it was raining last night when i was going in a curve and suddenly the power steering cut out and i couldn't turn the vehicle properly. i was traveling approx. 35 mph going into the curve at the time of the problem, due to the sudden problem, i had crossed the center line of the road due to the loss of proper steering and the wet roads, even though i applied the brakes and tried to turn. i heard a chime and saw the trouble indicator showing a problem with the power steering. i fortunately didn't have any on coming traffic or anyone behind me at the time or there could have been a serious injury accident. living in the foot hills of nc with many curves and hills this is a definite safety issue that needs to be corrected with the power steering and hhr vehicles. i was only a mile from home so i drove there and checked to see what was happening. when i restarted the vehicle, the power steering appears to have corrected itself. checking on line for possible reasons for the problem, i am made aware that the hhr's and other vehicles that use the electric power steering have had similar issues (even recalls) for a while now. i find it unacceptable not to include the hhr vehicle since this is a known issue with this model vehicle. as an individual who works in the safety & health field, i strive to keep incidents from occurring that could lead to fatalities, injuries and or property damage and feel that a recall should be done to prevent the potential loss of life from occurring. i am also a certified defensive driver instructor through the nc safety council for cars and transfer trucks. responding to vehicle accidents is part of my job and i must emphasize that the issue of steering control on any vehicle should not be debated or sat upon until lives are lost.

Reported in: CONNELLYS SPRINGS NC || Crash: N || VIN #: 3GNBACDV5AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. while driving approximately 35 mph, the steering wheel became difficult to maneuver. the contact was able to stop the vehicle in a parking area. after inspecting the vehicle and restarting the engine the steering functioned normally. the failure persisted intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 27,500.

Reported in: BLUFF CITY TN || Crash: N || VIN #: 3GNBABDB8AS

STEERING

the power steering went out on the car at high or low speeds. you can turn the car off and restart it and the steering comes back, but 15 seconds later it goes out. canada has a recall on the same issue why do not we. also the same part is in the chevy cobalt and that is recalled.

Reported in: HAMMONTON NJ || Crash: N || VIN #: 3GNBABDB2AS

STEERING

i was coming home and heard a chime, then the power steering light came on and i lost control of the steering. could not turn the wheel, i turned off the car and restarted it, worked for a few minutes, long enough so i could park it. i had the car towed to the dealership the next day, they ran diagnostics and repaired it under warranty. i was thankful for that, but i am concerned about other car owners that do not know about the problem and may be driving on the freeway at a much faster speed when the power steering shuts down. there should be a total recall on this defect!

Reported in: EULESS TX || Crash: N || VIN #: 3GNBABDB8AS

STEERING

my power steering just cuts out for no reason,,any time it wants to,,first the chime goes off and than the dash reads ( power steering ) as the steering get hard as a rock to turn ,,,if the vehicle is shut off and restarted the power comes back,,,sometimes for days sometimes for minutes after 2 trips to the dealer to have this fixed...of course the problem will not happen,,,with my luck it only happens at night when the dealer is closed,,and i am not about to leave it outside running all night. this very unsafe because you have no idea when its about to go powerless ,,,on the highway ,,while making a turn in traffic,,,there is no reason in anyone mind that this should be a recall with all the complaints i have read on this site or is it that someone has to die first before anyone gets up and does something about this.

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

AIR BAGS

after starting the vehicle one morning last year the airbag light come on after going to the dealer he says the harness under the seat was loose and unplugged it and repluged it and also cleared the computer,,, well after 6 months later the light is on again,,,this time it cost me $218 for a new harness = $18 for the harness and $200 for labor $200 for labor ??? or i wouldn't get my inspection sticker for my car after loads of complaints i have read on the hhr network and the fact that the airbag will not work when this light is on,,,why is there not a recall on these bad harnesses.

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

STEERING

becomes hard to steer. ?fuse---2nd time this happened.

Reported in: NORFOLK VA || Crash: N || VIN #:

AIR BAGS

air bag connector went bad when the car was 2 yrs old. some unknown electrical problem has caused a 5 yr battery to be dead after 2 yrs of normal usage. dealer says air bag connector is not covered under warranty and that the battery is dead.

Reported in: CONNERSVILLE IN || Crash: N || VIN #: 3GNBACDV2AS

ELECTRICAL SYSTEM

air bag connector went bad when the car was 2 yrs old. some unknown electrical problem has caused a 5 yr battery to be dead after 2 yrs of normal usage. dealer says air bag connector is not covered under warranty and that the battery is dead.

Reported in: CONNERSVILLE IN || Crash: N || VIN #: 3GNBACDV2AS

STEERING

same issues as others. key will not turn to off position, will not release from ignition. issue is noted all over the internet. they have acknowledged and issued a service bulletin for 2009 model year, but not for any other model years. why not for other years when obviously it is the same issue with the same part, over several of their models?

Reported in: LACEY WA || Crash: N || VIN #: 3GNBABDB9AS

ELECTRICAL SYSTEM

same issues as others. key will not turn to off position, will not release from ignition. issue is noted all over the internet. they have acknowledged and issued a service bulletin for 2009 model year, but not for any other model years. why not for other years when obviously it is the same issue with the same part, over several of their models?

Reported in: LACEY WA || Crash: N || VIN #: 3GNBABDB9AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while parked she was unable to remove the key from the ignition because it was stuck in the on position. the contact mentioned that in order to temporarily remedy the failure she had to remove the fuel fuse and disconnect the battery. the vehicle was not taken to the dealer for diagnostics. the manufacturer was made aware of the failure who did not offer any assistance.the vehicle was not repaired. the failure mileage was 54,000.

Reported in: MIDVALE UT || Crash: N || VIN #: 3GNBABDB3AS

STEERING

while driving at approx 40 mph the power steering went out on the car making it very hard to turn. the warning alarm sounded and the word "power steering" lit up on the dash panel. i pulled the car over to the shoulder and shut it off. the steering worked properly upon restart. this has happened 4 times now.

Reported in: MARYDEL DE || Crash: N || VIN #: 3GNBABDB5AS

STEERING

i was driving down the road, the power steering warning came on, and the power steering went out. this has happened multiple times a day for the last four days.

Reported in: COLUMBIA LA || Crash: N || VIN #: 3GNBABDB0AS

STEERING

yesterday morning coming home from church our 2010 hhr power steering went out. we were in the middle of a turn and thank god no one was coming in the other lane. in the midst of the turn the warning bell sounded and the display showed "poor steering", no other warnings beforehand. and all power steering was gone. it will comeback for a few seconds if you turn the car off, but goes right back out everytime. i looked on the internet to find i am not alone, 1000?s of people have complained and had this same exact experience. why has this not been recalled, does someone have to die first? my whole family could have been injured (me, my husband, our 17 year old son, and 2 grandbabies!) we took the car in today (10-29-12) to be looked at (that cost $85.00) and they said the power steering motor has to be replaced and that will be another $250.00!

Reported in: BELMONT NC || Crash: N || VIN #: 3GNBABDB5AS

STEERING

while driving on the interstate at app. 70-75 miles per hour in moderate to heavy traffic the power steering turned off. i was able to pull off onto the shoulder and park. i shut down the engine to check under the hood and under the car but could find nothing obvious. when i restarted the car to drive to the next off-ramp the power steering was back. the problem repeated 3 more times that trip. shutting off the car and restarting always corrects the problem. since than we have had the same problem occur intermittently. no pattern as to when problem occurs.

Reported in: OROVILLE CA || Crash: N || VIN #:

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. while the vehicle was parked the contact noticed that the air bag light had illuminated on the instrument panel. the vehicle was not taken to the dealer for diagnostic testing. the approximate failure mileage was 40,000. .....updated 01/14/13 *bf updated 01/17/2013 *js

Reported in: PULASKI VA || Crash: N || VIN #: 3GNBAADB7AS

STEERING

i've been having the same problem as the 29 other noted complaints on this site, have had. power steering works fine one minute then warning chime sounds, power steering msg. appears at the same time steering goes out. i have to reset it by turning off and on the ignition switch. some times it happens at various times in a day, to nothing for a few months. i was kinda hoping the problem fixed itself, but hah, wishful thinking on my part, cause it's doing it again. how many more complaints has to happen before this problem is recalled?? i really like the car otherwise.

Reported in: SACRAMENTO CA || Crash: N || VIN #: 3GNCA23B49S

POWER TRAIN

while driving and making my turn the powersteering went out on my 2010 chevy hhr .this has happened a few times now,the chime would sound and power steering showed in the dashboard and after restarting the car it seemed okay .i see there is alot of complaints on this safety issue and this needs to be address before someone is killed because it is very hard to complete a turn with no power steering and you just don't expect that to happen which is more scarier.

Reported in: EASTPOINTE MI || Crash: N || VIN #: 3GNBABDBXAS

STEERING

electronic power steering assist went out twice over the past weekend. the first time in a parking structure while trying to turn into a tight spot. later will driving at approximately 35 miles per hour. power steering returned to normal function each time after turning off the ignition. nobody was hurt in either event, but with snow coming to the midwest i fear what might have happened on a snow-covered road. i understand this is a common issue and that gm refuses to recognize this issue in the united states for this make and model despite a recall in canada.

Reported in: WAUWATOSA WI || Crash: N || VIN #:

STEERING

slow speed made u turn power steering light came on hard to steer,took to a repair shop near by they came back and told me electric motor needs replaced, vehicle only has 45500 miles on it..

Reported in: MICHIGAN CITY IN || Crash: N || VIN #: 3GNBABDB8AS

AIR BAGS

air bag warning light constantly coming on, had it fixed in october 2012, after arguing with the dealer that it should be covered under the warranty. 2 months later the light is back on. ## vin failed ##

Reported in: CONNERSVILLE IN || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 10 mph, the power steering failed. the vehicle was moved to the shoulder and restarted and it began to function normally. the vehicle was taken to the dealer for inspection and they stated that the power steering motor needed to be replaced. the vehicle was repaired. the manufacturer was notified but they provided no assistance. the failure mileage was 46,000.

Reported in: CELINA OH || Crash: N || VIN #: 3GNBABDB1AS

STEERING

while driving the vehicle at various speeds, suddenly the warning chime dings and the message "power steering" flashes on the drivers information console. at that same moment there is a complete loss of the electric power steering making the vehicle difficult to control while driving and impossible to control when parking. it can be reset by stopping the vehicle and restarting the engine. the power steering returns and randomly fails again. it may occur again in a few minutes,miles or wait til your next trip. now intermittently occurring on a daily basis. vehicle is now scheduled to have a chevrolet dealer service this issue.

Reported in: WHITEHALL PA || Crash: N || VIN #: 3GNBABDB2AS

STEERING

vehicle shut down due to power steering. light came on, manual says to turn off engine and restart and it will clear light. however, when reaching speed of 40mph the power steering was again hard to turn. again light came on. vehicle is very hard to turn and get over to side of road especially if you are in the left hand lane and the power steering quits working. upon the second time this happened, almost causing a wreck, it was extremely difficult to steer vehicle and get it off the roadway. took vehicle to dealership and was told the vehicle needs power steering repair. costing $365.00. what a costly repair on a new vehicle. i have had older vehicles that never had the power steering needing repair. also ask that transmission be checked again. vehicle has already had rebuilt transmission installed by gm/ chevrolet. transmission is still slipping when trying to get on freeway. when slowing down from high speed, the transmission will sound like it is slipping into another gear.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #:

POWER TRAIN

vehicle shut down due to power steering. light came on, manual says to turn off engine and restart and it will clear light. however, when reaching speed of 40mph the power steering was again hard to turn. again light came on. vehicle is very hard to turn and get over to side of road especially if you are in the left hand lane and the power steering quits working. upon the second time this happened, almost causing a wreck, it was extremely difficult to steer vehicle and get it off the roadway. took vehicle to dealership and was told the vehicle needs power steering repair. costing $365.00. what a costly repair on a new vehicle. i have had older vehicles that never had the power steering needing repair. also ask that transmission be checked again. vehicle has already had rebuilt transmission installed by gm/ chevrolet. transmission is still slipping when trying to get on freeway. when slowing down from high speed, the transmission will sound like it is slipping into another gear.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #:

SERVICE BRAKES

after backing out of a parking space, stopping, and proceeding forward i attempted to again apply the brake after about 150 feet of moving forward. the brake pedal was hard but the brakes were not being applied at all. it made no difference even when applying much additional pressure to the pedal. it felt like the abs was preventing the brakes from working as i coasted to a stop. after a brief amount of time the brakes seemed to work normally. it has now happened two additional times after the car has been sitting for a number of hours.

Reported in: LONDONDERRY NH || Crash: N || VIN #: 3GNCA73XX9S

FUEL/PROPULSION SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that fuel fumes were emitted into the vehicle. also, the contact mentioned that she noticed fuel had leaked on the floor and the vehicle hesitated when started. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 55,000.

Reported in: STEWART OH || Crash: N || VIN #: 3GNBABDB8AS

STEERING

i was pulling out of a parking lot at about 5 mph then i thought my engine stalled because i couldn't turn the wheel. it turns out the engine was on, and power steering appeared on the display. i pulled over to see what was wrong. after turning the car off, then on, the problem went away (i think for only a temporary period).

Reported in: CAROL STREAM IL || Crash: N || VIN #: 3GNBABDB3AS

ENGINE AND ENGINE COOLING

i was pulling out of a parking lot at about 5 mph then i thought my engine stalled because i couldn't turn the wheel. it turns out the engine was on, and power steering appeared on the display. i pulled over to see what was wrong. after turning the car off, then on, the problem went away (i think for only a temporary period).

Reported in: CAROL STREAM IL || Crash: N || VIN #: 3GNBABDB3AS

STEERING

having alot of noise from front passenger side of car, sounds if something is loose, sound is at low speeds, have heard chevy is having alot of problems with loose steering columns and has posted a tsb 04-03-08-006e, to dealers. i believe so many owners are having the problem with this that chevy should have to recall and fix all cars with problem.

Reported in: LYONS NY || Crash: N || VIN #: 3GNBAADB0AS

STRUCTURE:BODY

water started coming in vehicle from hood release lever on driver side kick panel while driving in the rain. vehicle was taken to dealer, repaired. however during the next severe rain storm approximately 5 month later it again failed and leaked again. dealer stated it was repaired the second time, however again 4 months later during a severe rain storm it again failed and leaked. it was not repaired the third time, dealer stating that it was not leaking, and nothing was wrong with the car. dealer refuses to honor washington lemon law. dealer initiated a trade for the vehicle, however only want to give 1/2 what paid for the vehicle 11 months earlier. have found multiple references that this is a known issue but no recall done on vehicle, only stopped manufacturing it.

Reported in: RENTON WA || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side plastic interior door handle failed and the contact could not exit the vehicle. the contact took the vehicle to the dealer where they stated that the entire door panel needed to be replaced. the vehicle was not repaired. the failure and current mileage was 20,766.

Reported in: MCALLEN TX || Crash: N || VIN #: 3GNBACDV9AS

STEERING

at low speeds in a sharp turn and/or on bumpy roads and sometimes during breaking at high speed, i notice a rattle in the steering column. i told the dealer that i thought my front rotors may be worn but they checked out ok. i think its the electric steering column box with a worn nylon bushing the same as the g6 steering problems. because my mileage went over 36000 and this problem was not initially diagnosed as a steering problem and not being a power train problem, chevy indicated that its not covered under warranty and there is no recall for this issue. my parents have an 07 hhr that is having overheating issues in their power-steering, along with the back lashing in the column caused by, i think, the nylon bushing going bad.

Reported in: HAGERSTOWN MD || Crash: N || VIN #: 3GNBAADB8AS

AIR BAGS

on 3/7/13 my service air bag light came on the next day my door handle broke off and i called gm and they stated they had been no recalls for these problems. after looking online i saw that people were having all kinds of problems with these issues and they are both big safety issues. i feel like gm is not wanting to take care of these issues. the air bag could deploy at any time and the if i was in a wreck or auto was on fire i'd have no way of getting out the vehicle with the door handle broke off. they just told me it was up to me or i'd have to wait until they was enough complaints. that doesn't seem right now i'm having to leave the car sitting cause of these safety issues since i'm on a limited income and gm should be responsible for these safety issues. thank you very much

Reported in: LIVINGSTON TN || Crash: N || VIN #: 3GNBAADB8AS

STRUCTURE:BODY

on 3/7/13 my service air bag light came on the next day my door handle broke off and i called gm and they stated they had been no recalls for these problems. after looking online i saw that people were having all kinds of problems with these issues and they are both big safety issues. i feel like gm is not wanting to take care of these issues. the air bag could deploy at any time and the if i was in a wreck or auto was on fire i'd have no way of getting out the vehicle with the door handle broke off. they just told me it was up to me or i'd have to wait until they was enough complaints. that doesn't seem right now i'm having to leave the car sitting cause of these safety issues since i'm on a limited income and gm should be responsible for these safety issues. thank you very much

Reported in: LIVINGSTON TN || Crash: N || VIN #: 3GNBAADB8AS

STEERING

2010 hhr 2lt (manual trans / flex fuel) bought new. problem began summer 2012 @ 10,200 mi. clicking & thud metal noises heard & felt (jerky & resonance of metal striking) coming from low down in both front sections. initially occurred erratically during driving, then consistently. occurred: reversing; and accelerating from 1st gear into 2nd, 3rd, 4th; downshifting from 4th to lower; and during slow stops shifting from 3rd, 2nd, or 1st into neutral. on 9/14/12 at 11,242 mi., dealer found "too much clearance between hub & cv shaft" and an existing service bulletin #09-04--95-001. replaced both wheel drive shaft washers. (note: noise & feeling has erratically returned. however, dealer did not hear it during 3/4/13 test drive at 13,313 miles. but i heard it on the way home a couple of times. and last year, it was erratic before becoming consistent....).

Reported in: LANSDOWNE PA || Crash: N || VIN #: 3GNBAGDV9AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the key became lodged in the ignition switch and the vehicle could not be powered off. the contact mentioned that in order to turn off the vehicle, he had to disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 60,000.

Reported in: FAIRFIELD NE || Crash: N || VIN #: 3GNBACDV6AS

ELECTRICAL SYSTEM:IGNITION:SWITCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the key became lodged in the ignition switch and the vehicle could not be powered off. the contact mentioned that in order to turn off the vehicle, he had to disconnect the battery. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 60,000.

Reported in: FAIRFIELD NE || Crash: N || VIN #: 3GNBACDV6AS

STEERING

power steering stops working at all speeds and conditions. dash lights up saying power steering and from that point on until vehicle is restarted there is no power steering. it has happen many times over the last week dealer states that the power steering motor is bad and needs to be replaced at a cost of $265. there are 1000s of complaints of this happening why is nothing being done. canadian hhr has a recall on this but not us hhr. its not the money its the safety of the motoring public that is question here.if not for the fact i have driven a car not equipped with power steering before it could have been really bad when it turned off in a turn.

Reported in: CHESTERFIELD TWP MI || Crash: N || VIN #:

POWER TRAIN

power steering stops working at all speeds and conditions. dash lights up saying power steering and from that point on until vehicle is restarted there is no power steering. it has happen many times over the last week dealer states that the power steering motor is bad and needs to be replaced at a cost of $265. there are 1000s of complaints of this happening why is nothing being done. canadian hhr has a recall on this but not us hhr. its not the money its the safety of the motoring public that is question here.if not for the fact i have driven a car not equipped with power steering before it could have been really bad when it turned off in a turn.

Reported in: CHESTERFIELD TWP MI || Crash: N || VIN #:

STRUCTURE

i tried to open my drivers side door and the handle broke off in my hand. i have done research and i don't understand why gm hasn't fixed the problem. it has been a defect since 2006 in hhr door handles. then they wonder why we buy foreign cars!

Reported in: INVERNESS FL || Crash: N || VIN #: 3GNBABDB3AS

STEERING

after making a turn the car beeped, "power steering" showed on the display, and i lost power steering. restarting the car causes power steering to resume functioning but it will cut out again within a minute.

Reported in: PEORIA IL || Crash: N || VIN #: 3GNBABDBXAS

STRUCTURE:BODY:DOOR

upon opening driver's door, handle snapped off in my hand. two days later, the same thing happened to passenger door. this makes it impossible to open doors without window being down.

Reported in: LEXINGTON KY || Crash: N || VIN #: 3GNBABDB3AS

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the air bag light warning light would illuminate constantly. the vehicle was taken to the dealer, who ran a diagnostic test but was unable to determine a failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 36,900 and the current mileage was 37,159.

Reported in: AULT CO || Crash: N || VIN #: 3GNBAADBXAS

ELECTRICAL SYSTEM

while going around a bend in the road at approx 35/40mph, the power steering in my 2010 chevy hhr went out. there was a ding and then it was very difficult to turn the wheel. i almost hit a jeep that was turning into a subdivision opposite of us because i could not turn the wheel to get in the passing area. this resulted in me going off of the road. i pulled onto the next side road i saw. checked for any issues and restarted. i regained power steering and was able to be on my way. in approx. another mile or so it went out again. it did so intermittently all the way to the dealer. the dealer was of no help basically saying it was an operator error. there was a steering recall that i had taken care of earlier in the year and my mechanic said that it looks like it was replaced with equally defective parts. my mechanic also said that it's not a "wear part" and nothing that i did could have caused it to do that. it is a short on the motor/computer for the power steering.

Reported in: NORTH BEACH MD || Crash: N || VIN #: 3GNBABDB1AS

STEERING

while going around a bend in the road at approx 35/40mph, the power steering in my 2010 chevy hhr went out. there was a ding and then it was very difficult to turn the wheel. i almost hit a jeep that was turning into a subdivision opposite of us because i could not turn the wheel to get in the passing area. this resulted in me going off of the road. i pulled onto the next side road i saw. checked for any issues and restarted. i regained power steering and was able to be on my way. in approx. another mile or so it went out again. it did so intermittently all the way to the dealer. the dealer was of no help basically saying it was an operator error. there was a steering recall that i had taken care of earlier in the year and my mechanic said that it looks like it was replaced with equally defective parts. my mechanic also said that it's not a "wear part" and nothing that i did could have caused it to do that. it is a short on the motor/computer for the power steering.

Reported in: NORTH BEACH MD || Crash: N || VIN #: 3GNBABDB1AS

STEERING

while driving my power steering will stop working. it doesn't happen every time we drive our hhr but at least once or twice a week. it has almost caused 4 accidents that could have been avoided if the power steering would work properly. the power steering alert will show up on our vehicle and we have to shut off the vehicle and restart in order for it to work again. i'm scared to drive this vehicle now after what has happened tonight.

Reported in: PEARCY AR || Crash: N || VIN #: 3GNBAADB1AS

STEERING

driving down road coming to stop light. chime went off & power steering was indicated on my information system. my car lost all power steering- was very difficult to steer. glad i was not in the middle of a curve or turn when that happened.

Reported in: BEDFORD OH || Crash: N || VIN #:

STEERING

i have had two issues with this car and it has made me feel unsafe when driving it. the first involves the brakes. when braking after driving at 45mph or more, the steering wheel begins shaking. i was told the brake pads needed to be changed. i did and the problem still continued. last month, the power steering light came on the dashboard. for a couple of days, it went away but soon the steering wheel became too hard to turn. took it to mechanic who changed the power steering module as indicated by the diagnostics test. once the change was done, the service esc light came on and the car has been crazy ever since. i have yet to resolve the issue as nobody knows what is wrong with my car. it has been almost a month already. i am unhappy with this car and would not recommend to anybody. after looking it up, i see that many have this same issue. it is very unsafe since this can happen at any moment while driving!

Reported in: MIAMI FL || Crash: N || VIN #: 3GNBABDB8AS

ELECTRONIC STABILITY CONTROL

i have had two issues with this car and it has made me feel unsafe when driving it. the first involves the brakes. when braking after driving at 45mph or more, the steering wheel begins shaking. i was told the brake pads needed to be changed. i did and the problem still continued. last month, the power steering light came on the dashboard. for a couple of days, it went away but soon the steering wheel became too hard to turn. took it to mechanic who changed the power steering module as indicated by the diagnostics test. once the change was done, the service esc light came on and the car has been crazy ever since. i have yet to resolve the issue as nobody knows what is wrong with my car. it has been almost a month already. i am unhappy with this car and would not recommend to anybody. after looking it up, i see that many have this same issue. it is very unsafe since this can happen at any moment while driving!

Reported in: MIAMI FL || Crash: N || VIN #: 3GNBABDB8AS

SERVICE BRAKES

i have had two issues with this car and it has made me feel unsafe when driving it. the first involves the brakes. when braking after driving at 45mph or more, the steering wheel begins shaking. i was told the brake pads needed to be changed. i did and the problem still continued. last month, the power steering light came on the dashboard. for a couple of days, it went away but soon the steering wheel became too hard to turn. took it to mechanic who changed the power steering module as indicated by the diagnostics test. once the change was done, the service esc light came on and the car has been crazy ever since. i have yet to resolve the issue as nobody knows what is wrong with my car. it has been almost a month already. i am unhappy with this car and would not recommend to anybody. after looking it up, i see that many have this same issue. it is very unsafe since this can happen at any moment while driving!

Reported in: MIAMI FL || Crash: N || VIN #: 3GNBABDB8AS

STRUCTURE:BODY:DOOR

while trying to open the drivers door the handle broke off. handle was made of plastic. this would be a problem if involved in fiery crash and you could not get out of car.

Reported in: ZELLWOOD FL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 15 mph, the power steering warning light illuminated and the steering wheel became difficult to maneuver. the vehicle was taken to a local mechanic, who stated that the power steering motor would have to be replaced. the vehicle was repaired. the approximate failure mileage was 43,441.

Reported in: BEMUS POINT NY || Crash: N || VIN #: 3GNBAADB9AS

STEERING

i was turning in the driveway of an apartment building and a bell went off and the steering got really hard to turn. i looked at the dash and saw the power steering light had come on. i got out my book and it says the power steering doesn't need maintenance, but to call the dealer if it happens. well, i restarted the car and the light went out, so i drove to the store a few blocks away and it did it again. luckily i wasn't going fast or in heavy traffic or a really bad accident could have happened and lives could have been lost. i have had ignition problems, i couldn't turn off the vehicle, loss of engine power, rotor replaced. two of the same side broken inside driver door handles and bad gas mileage. the steering has been the most dangerous so far. i read on-line how many people this has happened to and i wonder when they will recall this vehicle. when someone dies?

Reported in: FT. WORTH TX || Crash: N || VIN #: 3GNBAADB6AS

STEERING

while driving the car on sat 04/27/2013 at a rate of 45 mph i went to make a turn and the steering froze up making it very difficult to make any kind of turn. i found out then that it had a power steering motor vs a reservoir or anything like that. took it the next day to my mechanic who said fuses checked out good he believes it is the power steering motor. calling chevrolet but getting the run around not good for a part that can cause a major accident.

Reported in: DELTONA FL || Crash: N || VIN #: 3GNBAADBXAS

STEERING

while driving the car the power steering light comes on, there is a ding, and suddenly the power steering goes out. it first happened 10 days ago and happens at random times everything the car is driven. the power steering will reset if the engine is shut off and restarted, but it will soon go out again within seconds or minutes. this is a very dangerous issue and has caused us near accidents. i see that there are many, many complaints about this issue on hhr's of multiple model years. please address this issue. i have never had power steering on a vehicle just go out before. this is a late model car and an issue of this type and of this frequency definitely points to a defect and not a wear and tear issue. a recall is needed!

Reported in: CEDAR PARK TX || Crash: N || VIN #: 1D7HA18P07S

STRUCTURE:BODY:DOOR

i was returning home and parked the car to get out and the door handle broke off in my hand. i have to open the window to exit my vehicle. the rear door also sticks at times from the outside causing me and my wife to be unable to get out daughter out of the car.

Reported in: HONOLULU HI || Crash: N || VIN #: 3GNBABDB2AS

SEAT BELTS

my seat belt continued to get stuck on the drivers side of my hhr. (what if i were to have had a wreck and couldn't get out?) took vehicle into a dealership monday 4/29/2013 evening around 5 to have them look at it to see if there was anything stuck etc. with the buckle itself. service writer looked at it and managed to get it stuck and from then i could not get the buckle unbuckled so therefore i have had to drive around sitting on my seat belt. the service writer determined that it was the mechanism in the buckle itself causing the seat belt to get stuck. since my warranty is up because i am over 14,000 miles i am having to foot the bill for this item. the car is only 3 years old has never had a wreck nor have i spilled anything or done damage to this buckle. i feel that this is a safety issue that needs to be looked at and paid for by chevy. cars from the 60's and 70's still have their original buckles so therefore why am i having to replace one that is 3 years old?! i also called around to wrecking yards to possibly locate the part and come to find out i am not the only one having this issue because the guy at the shop knew exactly the part i was looking for and which side i was looking for as soon as i said hhr.

Reported in: LEWISVILLE TX || Crash: N || VIN #: 3GNBACDV5AS

ELECTRICAL SYSTEM

i was at the shopping center and went to cut the car off and the vehicle wouldn't cut off. the key would not come out of the ignition. the key would only turn forward, but not backward to the cut off position. i took it to a local mechanic because it was about 8 pm, the dealership was closed. they said they couldn't do any, i needed to take it to the dealer. they had seen this happened before with this vehicle.

Reported in: RIVERDALE GA || Crash: N || VIN #: 3GNBAADB0AS

SERVICE BRAKES

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the anti-skid traction control system engaged without warning. the contact was barely able to maintain control of the vehicle. the vehicle was taken to the dealer, who was unable to diagnose the failure. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 62,000.

Reported in: FORT WORTH TX || Crash: N || VIN #: 3GNBABDB2AS

STEERING

driving down interstate at 65mph when the electronic power steering failed without warning. could barely get maneuver car off road onto exit. shut car down to check out, restarted car, everything worked fine and power steering was functioning. turned back around to go home and park car, power steering went out again - this time as i was turning off main road, into my subdivision. almost had car in the ditch as wheel jerked back and power steering went out again. got car to driveway and shut down. restarted car and everything came back online again. drove car down subdivision street to test the problem. could not go more than 5-10 seconds before power steering shut off. very dangerous. i am a 6'2", 225 lb guy and i struggled to get car off the road. when steering, the car is not like an older car without power steering, it turns like you have to fight the wheel. if someone is not aware of the problem and it goes out for the first time in mid-turn, this could definitely cause an accident or kill someone.

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 3GNBABDBXAS

STRUCTURE:BODY:DOOR

was at dollar store and tried to open the door as normal and the door handle broke off the only way i could get out was to roll down the window and open it from the outside this has to be some kind of defect i've never owned a car where this has happened from the what i have seen on the internet this seems like a very common thing with the hhr design.

Reported in: COLUMBIA TN || Crash: N || VIN #: 3GNBAADB0AS

STEERING

bought used 2010 chevy hhr in early february 2013 from a dealer. shortly after the 30 day warranty is over, message lights up on the dash while driving "power steering" then the power steering turns off. i almost crashed as i was turning the first time i experienced this! the power steering is restored when you restart the car. this happens sporadically all the time, at any speed and sometimes several times in just a 10 minute drive. the car is hard to steer when the power steering goes off and is seriously dangerous!

Reported in: WOODLAND HILLS CA || Crash: N || VIN #: 3GNBABDB6AS

STEERING

while driving on the highway my power steering stopped working i heard a 3 beep warning looked down at the dash and on the display "power steering" was displayed. i called the dealer and i was told that my car was 304 miles over my warranty and that this was not recalled. i went home and started to do research and to my surprise i wasn't the only one with this issue, there are thousands of them online with the same issue. this is very scary for me because i have a 4 year old and a 1 1/2 year old. i don't want this to be a reason for me to have an accident. chevy isn't helping me in anyway, i need help. thank you for your time.

Reported in: BORDENTOWN NJ || Crash: N || VIN #: 3GNBACDV8AS

STRUCTURE:BODY:DOOR

in occurence to the first incident the passenger inside handle broke first, thinking that it may have a wear, but on 06/15/2013 the driver inside handle was opened at a normal and it broke. now the front doors of my car does not have handles. the drop box are not allowing me to be more accurate on the make, model and year of my vehicle and also cannot put the appropriate defective parts.

Reported in: BUTLER GA || Crash: N || VIN #: 3GNBABDB3AS

AIR BAGS

i was driving the vehicle and the service air bag light just came on. it was under warranty so i took it back to the dealer to look at the issue (3 times) and the light went out and came back on. now the car is out of warranty and the light is on steady. i tried disconnecting the battery but that did not clear the light. since i have the history established with the dealership, i think that they should fix the problem.

Reported in: PARKER CO || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 60 mph, the steering wheel became difficult to maneuver. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 48,000.

Reported in: BARTLESVILLE OK || Crash: N || VIN #:

VISIBILITY:SUN ROOF ASSEMBLY

sunroof would not close.

Reported in: WASHINGTON DC || Crash: N || VIN #:

STEERING

entering a roundabout at only 27mph and power steering quit making it very difficult to control my car. any other situation at higher speed could have been catastrophic . there is a recall for the cobalt model gm but not the hhr model.

Reported in: APALACHIN NY || Crash: N || VIN #: 3GNBABDB4AS

STEERING

while driving the power steering warning light dinged and i had been making a turn which almost caused a accident not knowing why it went out. i can drive the car for 1 or 2 miles and it keeps going out and i have to restart the car for it to be working again but im told it some type of module that controls it and its not covered by any warranty. i think chevy needs to correct this issue before someone is killed for a steering issue . i see i am not the only one with this issue there have been others.

Reported in: EASTPOINTE MI || Crash: N || VIN #: 3GNBABDBXAS

STEERING

i was driving down the road at 60 miles an hour when i heard a ding ding i look at my message board and it said power steering. i had a hard time steering and making turns. i shut my car off and the message went a way and i could steer again. about 5 miles down the road i heard a ding ding and it was my power steering light again i had a hard time steering. luckily i mad it home. i only have 73,000 and no power steering.

Reported in: GLADWIN MI || Crash: N || VIN #: 3GNBABDB0AS

STEERING:HYDRAULIC POWER ASSIST SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 20 mph, the power steering warning light illuminated as the contact lost power steering assist. the vehicle was not taken to the dealer for inspection and was not repaired. the manufacturer was notified of the failure. the failure mileage was 35,050. updated 8/21/13 *cn the dealer replaced the power steering motor. updated 09/05/13

Reported in: EAST HAVEN CT || Crash: N || VIN #: 3GNBACDV8AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 20 mph, the power steering warning light illuminated as the contact lost power steering assist. the vehicle was not taken to the dealer for inspection and was not repaired. the manufacturer was notified of the failure. the failure mileage was 35,050. updated 8/21/13 *cn the dealer replaced the power steering motor. updated 09/05/13

Reported in: EAST HAVEN CT || Crash: N || VIN #: 3GNBACDV8AS

STEERING

in the last week the power steering has went out 5+ times while driving it on city streets. i will be driving around 40 mph then i will here a dinging sound then look at the dash and it says power steering. after it says power steering there will be a complete loss in power steering assist from the electronic power steering. this is a big safety hazard because it could easily cause a wreck if driving around a curve when it goes out.

Reported in: CONWAY AR || Crash: N || VIN #: 3GNBABDB9AS

STEERING

the power steering on my 2010 chevy hhr failed as i was driving causing me to hit another driver. chevy has problems with the cobalt and the hhr has many similarities to the cobalt. i think a recall is needed before someone dies. if you look online many hhr owners are having issues! please help us the innocent consumer.

Reported in: CHICAGO IL || Crash: Y || VIN #: 3GNBABDB8AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 30 mph, the steering wheel failed and tightened with the illumination of the power steering warning light. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 69,000.

Reported in: SOUTH DUZBURY VT || Crash: N || VIN #: 3GNBAADB0AS

STEERING

power steering light comes on while im driving. im unable to turn my wheel w/o using alot of force.

Reported in: DENVER CO || Crash: N || VIN #: 3GNCA23BX9S

ELECTRICAL SYSTEM

we arrived at home and when to turn the ignition off and it would not turn off. we had to remove the fuel fuse and disconnect the battery in order for it to turn it off. the key is still in the ignition switch.

Reported in: LOST CREEK WV || Crash: N || VIN #: 3GNBAADB6AS

STEERING

i was driving on the expressway and my power steering warning came on and vehicle was tighter, after exiting the expressway the vehicle became even harder to steer. i pulled into a has station checked all the fuses all we're fine, restarted the vehicle power steering worked again, after a few miles the power steering light came back on and was difficult to turn. this is very dangerous i had 3 small children in my vehicle and could have been a very bad situation.

Reported in: ECORSE MI || Crash: N || VIN #:

POWER TRAIN

the power steering (electrical) warning light came on and my power steering failed as i was pulling out of a gas station making a left hand turn. i was able to put the car in reverse and back into the parking lot. i turned the car off and restarted it. the same warning flashed and the power steering failed again. my wife, eight-year old daughter, and i were getting ready to get onto the expressway before this occurred. after doing research, i have uncovered the fact that gm has had this type of problem with the cobalt and other models (including many hhr owners) but have yet to recall the hhr for this problem even though there are many online complaints about the same exact problem occurring around the 45,000-60,000 mile mark. the fact that gm knows that certain components are failing and have not yet recalled the vehicle is troubling. if this malfunction were to happen at high speed (with no previous warning light of a potential problem until actual power steering failure), or in the middle of a turn in a busy intersection, the results will be catastrophic. i would like to hope that gm would be more proactive in protecting the lives of its customers and families. i really hope that it won't take a tragic "loss of life" event to get gm and the federal government to take the appropriate precautions to protect americans who drive this vehicle.

Reported in: VALPARAISO IN || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

on june 29, 2013, i put my key into the ignition, the key wouldn't go all the way into the ignition. the recalled ignition had been replaced at gmc buick, hilltop. when i called gmc buick, hilltop richmond ca, on june 29, 2013, and spoke to [xxx] at gmc buick, hilltop richmond ca, she stated it was probably a different problem but to bring the car in to get it checked out. when i arrived at gmc buick, i was then told it would be $ 150.00 up front to just check out the car. i scheduled a service appointment with bay city chevrolet in oakland ca on 7/8/13. it was determined by bay city chevrolet, " cust recall n120045- ignition was removed , no grease was applied during recall; bay city applied correct lock cylinder grease. i was charged $ 45.00. this recalled ignition that was replaced june 6, 2012, by hilltop buick whom failed to put grease in the replaced ignition resulting in possible damage to the replaced recall ignition. i was also charged $ 45.00. hilltop buick gmc was negligent in not putting grease in the replaced ignition. this recalled ignition had been on my chevy hhr from 6/4/12 to 7/8/13, without grease in the lock cylinder of this recalled ignition. i want the recalled ignition replaced and reimbursed my $45 by hilltopbuick or gmc. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: SAN PABLO CA || Crash: N || VIN #: 3GNBABDBXAS

STRUCTURE:BODY:DOOR

door handles are junk. driver side broke at 58k. switched with rear driver. at 74k that one broke. 75k passenger side broke. handles are brittle. i have never encounter such a problem with any other car. it is an "american" car and people expect a certain standard so i am really disappointed.

Reported in: NAPLES FL || Crash: N || VIN #: 3GNBAADB2AS

STRUCTURE:BODY:DOOR

the hhr inside door handle broke off while opening door.had this happened under other conditions it could have resulted in a tragedy. looking this up on the internet breaking inside door handles appears to be a common problem for the hhr .handles are made of light plastic.

Reported in: WAKEFIELD RI || Crash: N || VIN #: 3GNBABDB2AS

ELECTRICAL SYSTEM

ignition stuck, car wont shut off , can't remove key.

Reported in: MOBERLY MO || Crash: N || VIN #: 3GNBABDB4AS

ELECTRICAL SYSTEM

i have a 2010 chevy hhr and apparently an electrical issue. it started with my inside lights on my dashboard randomly blinking. then one headlamp went out, the next day after replacing the headlamp, my inside middle dome light went out. today my window would not roll back up. this is all within 3 weeks span. gotta be an electrical issue, right? what is my next step? no recall?

Reported in: PASCAGOULA MS || Crash: N || VIN #: 3GNBABDB3AS

ELECTRICAL SYSTEM

when i place my car into park "p" all the doors unlock. when i press my remote fob (keyless entry/alarm) only the driver side door unlocks. cbs reported on a new trend called gas station sliders, they are targeting lady's pocketbooks. http://www.cbsnews.com/8301-504083_162-57597704-504083/sliders-slipping-into-cars-stealing-pursues-while-women-pump-gas-says-ny-report/ >> i recommend general motors "gm" come out with a computer memory flash that would allow the same control over my door locks, when i put it in park "p", as i get when i press my remote once. one door open, instead of all four.

Reported in: DENNISPORT MA || Crash: N || VIN #:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side interior door handle became fractured. the contact mentioned that in order to open the door, he had to open window and use the exterior handle. the vehicle was taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 34,000. updated 09/18/13*lj the consumer stated the door handle broke off in his hand. the door handle was replaced, by the dealer.

Reported in: DOWNINGTOWN PA || Crash: N || VIN #: 3GNBAADB1AS

STRUCTURE:BODY

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side interior door handle became fractured. the contact mentioned that in order to open the door, he had to open window and use the exterior handle. the vehicle was taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 34,000. updated 09/18/13*lj the consumer stated the door handle broke off in his hand. the door handle was replaced, by the dealer.

Reported in: DOWNINGTOWN PA || Crash: N || VIN #: 3GNBAADB1AS

STEERING

i was driving and the power steering light went on, the car started to smell like it was on fire and the power steering was gone. lost control of the vehicle and hit a curb. no injuries and no other damage to vehicle. could have been worse if inexperienced driver or elderly person was behind the wheel.

Reported in: PHOENIX AZ || Crash: N || VIN #: 3GNBABDB6AS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the driver¿s side interior door handle fractured and separated from the door frame as the contact opened the door. the vehicle was taken to the dealer, who advised that the door handle needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 76,000. .... updated 10-17-13 *bf

Reported in: FORT WORTH TX || Crash: N || VIN #: 3GNBAADB5AS

STEERING

on the highway i heard some warning beeps and my info screen said "power steering". my steering became increasingly more difficult to use especially after i got off the highway. after turning off the car and turning the car back on the steering worked again. now it goes out every so often. seems to be a common problem on the hhr, but no recall yet.

Reported in: PORTLAND ME || Crash: N || VIN #: 3GNBACDV0AS

STEERING

during normal driving conditions, the power steering will fail making steering difficult. the problem reset with a key cycle. this intermittent problem has become more frequent during the last month.

Reported in: YPSILANTI MI || Crash: N || VIN #: 3GNBABDB0AS

ELECTRICAL SYSTEM

car stalls at any speed. sometimes starts right back up and other times will not for a while. my car died as i was getting on the freeway ramp in a construction zone at 45 mph and climbing. suddenly died and i had to star it back up. traffic was heavy and i almost got into a serious accident. died 7 times in less than 15 miles. no warning lights. oil good, fuel good, it just dies without notice.

Reported in: CONROE TX || Crash: N || VIN #: 3GNBAEDB9AS

ELECTRONIC STABILITY CONTROL

the electrical power system in my 2010 chevy hhr completely failed 3 days ago while driving down the road. we were unable to steer this vehicle and it almost caused a bad traffic accident. the power system failed at 68,000 miles. it is apparent that numerous hhr owners has experienced this problem but gm has taken no action to recall this part on this vehicle. researching the electronic power system part number 19257875 i discovered that gm has other vehicles that have a recall applicable to the hhr that match the part number in question. buick, cadillac, pontiac, cobalt have recalls on this same part number which cover a life time warranty. this is a very serious problem with the hhr and the electronic power system and gm should have initiated a recall on the electronic power system ages ago. what are they waiting for. someone to be seriously injured or killed.

Reported in: OCALA FL || Crash: N || VIN #: 3GNBABDB6A8

STRUCTURE:BODY

tl* the contact owns a 2010 chevrolet hhr. the contact stated that as he exited the vehicle, the interior door handle became detached. the vehicle was taken to an authorized dealer where the entire door panel was replaced. the manufacturer was notified of the problem. the approximate failure mileage was 47,500.

Reported in: PINOLE CA || Crash: N || VIN #: 3GNBABDB6AS

WHEELS

all spokes on tire rim broke while vehicle was being driven. i have pictures if you would like to see, and also the tire rim.

Reported in: CLEVELAND OH || Crash: N || VIN #: 3GNBABDB8AS

STEERING

for no reason the power steering just stopped working ,,making the vehicle impossible to steer,,after you shut the vehicle off and restart it,, the power steering came back on only to stop again when it felt like it ,,at slow speeds as well as high,,if it were snowing or on slippery roads this could of been a major fatality,,,very unsafe if children are in the vehicle

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

AIR BAGS

for no reason the chime started to chime and the airbag lite come on,,,the cause of this lite coming on was a harness under the passenger seat not making a connection ,,,but intill i found out what it was i drove in fear that the airbag was going to deploy for no reason and cause me to have an accident,, iam not the only one this happened to ,,,i found out on the hhr network its a common defect with chevy hhrs

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated the engine would not shut off and the key could not be released from the ignition switch. the battery had to be removed in order to shut the engine off. the dealer advised that the ignition cylinder needed to be replaced. the approximate failure and current mileage was 32,000.

Reported in: CLEARFILED PA || Crash: N || VIN #: 3GNBABDB8AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 40 mph, the power steering system malfunctioned and caused the steering wheel to seize. the contact stated that after shutting the vehicle off, the vehicle was restarted and resumed without failure. the contact did not take the vehicle to a mechanic or a dealer. the failure mileage was 40,000. updated 2/11/14*cn

Reported in: CENTERLINE MI || Crash: N || VIN #: 3GNBAADB5AS

STEERING

2010 hhr with 35,000 miles, steering message came on and car wouldn't steer. stopped car and steering came back on for a while then went out again. did this several times over weekend making steering almost impossible. took car to dealer, they replaced the motor stating it was overheating, per computer. cost me 271.00, i am retired and it has put me in a financial squeeze. reason i bought a new car to avoid having problems like this, still making car payments. definitely believe this is a major defect on this car.

Reported in: SLATERSVILLE RI || Crash: N || VIN #: 3GNBABDBAS5

STEERING

power steering intermittently goes out. the car dings 3 times, the console flashes "power steering" and the car becomes very heavy and hard to turn. turning the car off and back on resolves the issue in the short term, but it continues to happen at random.

Reported in: DULUTH GA || Crash: N || VIN #:

STEERING

10/1/13 as i left work, heading home, the car drove fine for approx. the first five minutes. out of nowhere, the steering became tight, as if it locked up. i could not turn the wheel left or right, the car almost instantly produced more heat, i felt the heat around my feet and it came through the vents. i looked at the dic panel and power steering was flashing. there was a smell as if the car was burning. with force, i was able to maneuver the car to a parking lot to sit. after reading through the user manual, i followed the suggestions from the manual, turned the wheel left and right hoping it would loosen and letting the car sit idle. after about two hours of sitting, my brother drove the car home with no problem. 10/2/13 i took the car, early morning, to be inspected by a local repair company. after running diagnostics on the car, i was told that once diagnostics began immediately power steering control circuit was diagnosed as an issue, the only issue from the diagnostic report, that had malfunctioned. i was also informed that could be the reason why one minute power steering malfunctioned and hours later it worked fine. i was also told that normally something like this is recalled by the automaker.

Reported in: MIAMI GARDENS FL || Crash: N || VIN #: 3GNBAADB0AS

ELECTRICAL SYSTEM

10/1/13 as i left work, heading home, the car drove fine for approx. the first five minutes. out of nowhere, the steering became tight, as if it locked up. i could not turn the wheel left or right, the car almost instantly produced more heat, i felt the heat around my feet and it came through the vents. i looked at the dic panel and power steering was flashing. there was a smell as if the car was burning. with force, i was able to maneuver the car to a parking lot to sit. after reading through the user manual, i followed the suggestions from the manual, turned the wheel left and right hoping it would loosen and letting the car sit idle. after about two hours of sitting, my brother drove the car home with no problem. 10/2/13 i took the car, early morning, to be inspected by a local repair company. after running diagnostics on the car, i was told that once diagnostics began immediately power steering control circuit was diagnosed as an issue, the only issue from the diagnostic report, that had malfunctioned. i was also informed that could be the reason why one minute power steering malfunctioned and hours later it worked fine. i was also told that normally something like this is recalled by the automaker.

Reported in: MIAMI GARDENS FL || Crash: N || VIN #: 3GNBAADB0AS

STEERING

while driving the vehicle will lose power steering. dash indicator says "power steering". i turn the car off and turn back on and it fixes the issue everytime.

Reported in: WAHIAWA HI || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 55 mph, the steering wheel became difficult to maneuver. the power steering warning light illuminated. the vehicle was taken to the dealer for diagnosis where the technician stated that the power steering motor would have to be replaced. the manufacturer was made aware of the failure. the vehicle was repaired. the approximate failure mileage was 62,000.

Reported in: ANTIOCH CA || Crash: N || VIN #: 3GNBAADB1AS

STEERING

while stopped at stop light, three chimes and power steering message on wheel. power steering failed. could still operate the car but hard to turn. after turning off engine and turning on again, power steering was re-enabled. have not yet driven the car since the failure so i don't know if it is one time or recurring. however, this exact issue is listed many times on this site. why is nothing being done?

Reported in: ALBANY OR || Crash: N || VIN #: 3GNBAADB4AS

STEERING

at approx. 5:30pm , my wife was driving east on us-10 from m-18, to the garfield rd exit at auburn mi when the chimes rang and power steering came on the dic panel. it should be noted that at the time it was raining causing her to be uneasy also note that it did not clear up for approx. 2 hrs.

Reported in: AUBURN MI || Crash: N || VIN #: 3GNBABDV6AS

STEERING

while driving the electronic power steering shut off causing the vehicle to jerk to the right causing us to hit a row of mail boxes. this has been a reoccurring problem ever since.

Reported in: LAKE CITY FL || Crash: Y || VIN #:

STEERING

power steering went out and the power steering warning message came on as i made a left turn into heavy traffic. steering got very stiff, but usable. pulled into a parking lot and turned off the car. when i restarted, the power steering was again working and got me 25 miles home. there seems to be a lot of these incidents!

Reported in: BATAVIA OH || Crash: N || VIN #: 3GNBAADB3AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 15 mph, the power steering assist failed. the vehicle was towed to the dealer for inspection where they stated that the steering wheel motor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 160,000. the vin was unavailable.

Reported in: WINNSBORO SC || Crash: N || VIN #:

STEERING

my son had borrowed the car to go to work. about 1/2 mile form home he called me to tell me the "power steering" message came on the screen and the car felt really stiff to turn. after returning home and taking another vehicle, i took the car out and it failed within 1/2 mile. i took it to a meeting the next day, same result. the steering worked after being parked during the lunch meeting, but failed again within about 1 mile.

Reported in: MURPHY TX || Crash: N || VIN #: 3GNBABDBXAS

STEERING

i was parking my car ,and message came power steering.the car was very hard to handle and could not park the car.i went slowly drifting to a parking space to park.the car was very hard to park .the steering wheel very hard to turn i finally parked the car.i went to a meeting,came back in about two hours,the steering problem was not there.afraid that this would happen again,my husband drove the car home with no problem.this seem to be a problem with this car. i went online to see if other drivers of this car had problems and the answer is yes. if it keeps happening there could be an accident.there should be a recall because there is defect in this car. the car has less than 75,000 on it..please correct before someone is injured.

Reported in: RANDALLSTOWN MD || Crash: N || VIN #: 3GNBABDB6AS

STEERING

it has happened 3 times in the last 2 days. started up the car, and heard a couple beeps and on the information center it said "power steering" and could barely move the steering wheel. i have read that chevy had a recall on the cobalt which uses the same parts as the hhr for steering, why is this not recalled also. it makes no sense. i've also read of people having accidents in hhrs due to this issue. my daughter also was driving the car and the steering just went out on her at about 20 mph. this is very dangerous and seems pretty common on these vehicles.

Reported in: OAK FOREST IL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 10 mph, she attempted to make a turn and there was a loss of power steering with the illumination of the warning indicator. the vehicle was maneuvered to the side of the road. the engine was turned off and when restarted, the vehicle resumed normally until the failure recurred three times. the vehicle was taken to an authorized dealer where the power steering motor was replaced. the manufacturer was notified of the problem. the approximate failure mileage was 55,227.

Reported in: LUMBERTON NC || Crash: N || VIN #: 3GNBABDB0AS

STEERING

i was driving the car got up to 25 mph and the steering went out, the car was hard to steer i turnaround for home. i turn the car off took the key out of the ignition put it back in started the car up and it work for one minute and went out again.

Reported in: ATLANTA GA || Crash: N || VIN #: 3GNBABDB5AS

ELECTRONIC STABILITY CONTROL

i was driving the car got up to 25 mph and the steering went out, the car was hard to steer i turnaround for home. i turn the car off took the key out of the ignition put it back in started the car up and it work for one minute and went out again.

Reported in: ATLANTA GA || Crash: N || VIN #: 3GNBABDB5AS

ELECTRICAL SYSTEM

i was driving the car got up to 25 mph and the steering went out, the car was hard to steer i turnaround for home. i turn the car off took the key out of the ignition put it back in started the car up and it work for one minute and went out again.

Reported in: ATLANTA GA || Crash: N || VIN #: 3GNBABDB5AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 55 mph, the power steering assist failed and the steering wheel became very tight without warning. the vehicle was towed to an independent mechanic, who diagnosed that the power steering motor failed. the vehicle was repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 57,398.

Reported in: MARIETTA GA || Crash: N || VIN #: 3GNBAADB6AS

STEERING

i was driving at approx 40 mph on a surface street. i heard a click and the power steering message came on the display and then the wheel became extremely hard to turn. i restarted the car and the power steering came back. the power steering messsage continues to come on and the power steering goes out after driving the car less than 5 min each time i have driven it since the initial inicident.

Reported in: COLUMBUS OH || Crash: N || VIN #: 3GNBABDB7AS

STEERING

when i drive my chevy hhr is was not sound alert only the power steering light come on and hard to drive almost had on accident,when i try to check the fluid is nothing so i call the local dealer and told me that kind the car no use power steering fluid is electric my concern is post to have same kind of alert before used in my case is happened on a busy street . maybe you guys help to this not happen again how i don't know maybe with the chevrolet company because i heard i not the first person this is happen can be a defect in the car...... thanks for u time i try to write correct.

Reported in: MARSHALLTOWN IA || Crash: N || VIN #: 1GNDT13SX22

ELECTRICAL SYSTEM

key is stuck in the cylinder with the engine running. i can not turn off the engine, on a sunday night. no options, but to leave the car at the dealership with the car running and unlocked. cost was $499.50 to replace, plus loss of work the following monday. today's date is november 30, 2013, happened again with the car off, (about two years later). i found hundreds of reported incidents of this known defect on the internet and is not considered a reason for the manufacture to recall the defect, as it does not meet a safety issue as outlined by nhtsa.

Reported in: REDWOOD CITY CA || Crash: N || VIN #: 3GNBABDB3AS

STRUCTURE:BODY

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the driver's side interior door handle became fractured when engaged. in order for the contact to exit the vehicle, the front seat passenger released the exterior door handle to open the door. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 20,500.

Reported in: INDIAN HARBOR BEACH FL || Crash: N || VIN #: 3GNBACDV6AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the steering wheel failed several times and became hard to turn. the information system alerted a power steering failure after the failure had occurred. the contact's personal mechanic replaced the steering wheel sensor however the failure was not corrected. the vin was not available. the failure and current mileage was 58,000.

Reported in: FRESNO CA || Crash: N || VIN #:

STEERING

on nov. 26 ,2013 i was turning car around in a lot at 1 mph and power steering stopped working and dash light came on power steering. i drove highway for 5 miles to a garage with steering difficulty to get it checked, turned motor off. mechanic said to pull in garage. when i started it up power steering worked and he could not check it since it was working at that time. dealer said if its ps motor including steering column it could cost $1500 or more. i wrote to gmc motors and they phoned and said they never recalled for this " because there were not enough complaints filed.". bob fisher chevrolet where i purchased the auto , rt 61 reading pa assistant manager, [xxx] told me they have had quite a few hhr's in with this problem. gmc only wants to pay only first hour of diagnostic which i am not satisfied with. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BIRDSBORO PA || Crash: N || VIN #: 3GNBAADB1AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while traveling various speeds, the power steering suddenly failed. the vehicle was taken to the dealer where it was found that the power steering motor needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 26,000. ...updated 03/07/14 *bf

Reported in: DALLAS TX || Crash: N || VIN #: 3GNBAADB0AS

VEHICLE SPEED CONTROL

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 45 mph, the engine stalled without warning. the vehicle was taken to the dealer for inspection where they stated that the throttle body needed to be cleaned. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 55,000.

Reported in: FERNLEY NV || Crash: N || VIN #: 3GNBABDBXAS

ENGINE

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 45 mph, the engine stalled without warning. the vehicle was taken to the dealer for inspection where they stated that the throttle body needed to be cleaned. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 55,000.

Reported in: FERNLEY NV || Crash: N || VIN #: 3GNBABDBXAS

STEERING

steering went out all at once while rounding curves became hard to keep from wrecking or to move to shoulder of road.

Reported in: LOUDON TN || Crash: N || VIN #: 3GNBABDB9AS

STEERING

i,was driving on the fwy!lucky on the exit at ramona blvd from the 605 fwy my car power wheel star to turning hard to turn right and the light on the panel show power steering and lucky me! i,manage to turned very hard but,i did turn the wheel and park my car on shoulder, i,turn off the car and turned on again and the wheel turn soft again!so i,cut drive safe to my home from there!!but i am afraid going to the fwy again!!this happen 01_14_2014 please give to me any feedback from this matter!!scare driver..( this is the third time happen) i am afraid to something happens to me!!!

Reported in: BALDWIN PARK CA || Crash: N || VIN #: 3GNBABDB3AS

ELECTRONIC STABILITY CONTROL

i,was driving on the fwy!lucky on the exit at ramona blvd from the 605 fwy my car power wheel star to turning hard to turn right and the light on the panel show power steering and lucky me! i,manage to turned very hard but,i did turn the wheel and park my car on shoulder, i,turn off the car and turned on again and the wheel turn soft again!so i,cut drive safe to my home from there!!but i am afraid going to the fwy again!!this happen 01_14_2014 please give to me any feedback from this matter!!scare driver..( this is the third time happen) i am afraid to something happens to me!!!

Reported in: BALDWIN PARK CA || Crash: N || VIN #: 3GNBABDB3AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering warning lamp illuminated as the engine was powered on. the power steering assist also failed while the contact was driving 35 mph. the contact powered off the vehicle and the steering began to function properly once restarted. the vehicle was not taken for inspection or repairs. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. updated 2/26/14*cn

Reported in: TARBORO NC || Crash: N || VIN #: 3GNBABDB5AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the ignition key became stuck in the ignition switch, causing the vehicle not to shut off. the contact removed the fuse and disconnected the battery to shut off the vehicle. the contact did not call the manufacturer. the failure mileage was unknown. the vin was not available.

Reported in: PALMER MA || Crash: N || VIN #:

VISIBILITY

exterior "sun visor" started to vibrate at high speed (70 mph) . the 2 adhesive posts that are attached to the windshield detached from the windshield. vibrations caused the windshield to crack.

Reported in: MORGANTON NC || Crash: N || VIN #:

STRUCTURE:BODY

exterior "sun visor" started to vibrate at high speed (70 mph) . the 2 adhesive posts that are attached to the windshield detached from the windshield. vibrations caused the windshield to crack.

Reported in: MORGANTON NC || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 20 mph, there was a loss of power steering in addition to the illumination of the warning indicator. the vehicle continued in operation with force being applied to the steering wheel. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the defect. the approximate failure mileage was 42,000. the vin was unavailable.

Reported in: WASHINGTON DC || Crash: N || VIN #:

STEERING

i have been having issues with the power steering light coming on the dash as i am driving. it occurs randomly, but after reading several websites i am very concerned that this is a common problem that needs to be addressed and a recall issued. once i turn off the car, and turn it back on the steering wheel softens from its previous rigid state. i never know when it might occur and that is disturbing. through research i have found that this is the same system that is in the chevy cobalt and a recall was issued, so why not the hhr? it appears that a lot of consumers are experiencing this and we need corrective action!!!

Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 3GNBABDBXAS

ELECTRONIC STABILITY CONTROL

on two occasions within the 3yr/36,000mile warranty, the esc and antilock temporarily went out with dashboard notification. no esc problems since, so it was not taken to dealership. in the meantime, we have a power steering problem that only occurred once during the warranty period at 35,000 miles. now, at 40,000, the problem has worsened so the power steering fails every trip. the car steers hard when this occurs, obviously. restarting the car resolves the problem for a few minutes.

Reported in: LAKE ORION MI || Crash: N || VIN #: 3GNBABDB4AS

STEERING

on two occasions within the 3yr/36,000mile warranty, the esc and antilock temporarily went out with dashboard notification. no esc problems since, so it was not taken to dealership. in the meantime, we have a power steering problem that only occurred once during the warranty period at 35,000 miles. now, at 40,000, the problem has worsened so the power steering fails every trip. the car steers hard when this occurs, obviously. restarting the car resolves the problem for a few minutes.

Reported in: LAKE ORION MI || Crash: N || VIN #: 3GNBABDB4AS

SERVICE BRAKES

on two occasions within the 3yr/36,000mile warranty, the esc and antilock temporarily went out with dashboard notification. no esc problems since, so it was not taken to dealership. in the meantime, we have a power steering problem that only occurred once during the warranty period at 35,000 miles. now, at 40,000, the problem has worsened so the power steering fails every trip. the car steers hard when this occurs, obviously. restarting the car resolves the problem for a few minutes.

Reported in: LAKE ORION MI || Crash: N || VIN #: 3GNBABDB4AS

ELECTRICAL SYSTEM

after returning home the car could not be turned off, nor could the key be removed from the ignition after disconnecting the battery to stop the engine.

Reported in: FRIENDSHIP ME || Crash: N || VIN #: 3GNBAADB7AS

SERVICE BRAKES, HYDRAULIC

first the car wouldn't start, brakes smelt on fire, also noisy brakes, car never started until 4 turns, car pulls a few inches to right with no control of steering car would go dead at anytime even while driving. electrical would happen random on sunroof, wipers, windows, and blinkers. scary car, especially if i were going down a hill with no control. 2 years later dealership could never resolve problem. paid $17,000 and needs $3,200 in work. not sure if i fix these problems the car will work properly. stressful car and dangerous.

Reported in: ANAHEIM CA || Crash: N || VIN #: 3GNBACDV0AS

ELECTRICAL SYSTEM

first the car wouldn't start, brakes smelt on fire, also noisy brakes, car never started until 4 turns, car pulls a few inches to right with no control of steering car would go dead at anytime even while driving. electrical would happen random on sunroof, wipers, windows, and blinkers. scary car, especially if i were going down a hill with no control. 2 years later dealership could never resolve problem. paid $17,000 and needs $3,200 in work. not sure if i fix these problems the car will work properly. stressful car and dangerous.

Reported in: ANAHEIM CA || Crash: N || VIN #: 3GNBACDV0AS

STEERING

i was driving at approx 35 mph and the power steering went out. when i first turn the car on it works but for only about 10-20 seconds then goes off again. it is infuriating that it isn't covered in my warranty. the power steering motor needs to be recalled!!!

Reported in: COVINA CA || Crash: N || VIN #:

STEERING

power steering unit went out when driving without warning. pulled hhr over to the curb to get the car off the road and damaged tire on curb. car very hard to steer and could not control when pulling vehicle off road. this is a serious safety hazard especially for my wife who does not have the upper arm strength to control the vehicle. same power steering unit in the chevy cruze and pontiac g6 has been recalled. do not understand why the hhr has not been included in the recall. same problem reported on the internet by many other owners.

Reported in: MANCHESTER MO || Crash: Y || VIN #: 3GNBABDB8AS

UNKNOWN OR OTHER

power steering unit went out when driving without warning. pulled hhr over to the curb to get the car off the road and damaged tire on curb. car very hard to steer and could not control when pulling vehicle off road. this is a serious safety hazard especially for my wife who does not have the upper arm strength to control the vehicle. same power steering unit in the chevy cruze and pontiac g6 has been recalled. do not understand why the hhr has not been included in the recall. same problem reported on the internet by many other owners.

Reported in: MANCHESTER MO || Crash: Y || VIN #: 3GNBABDB8AS

ELECTRICAL SYSTEM

power steering unit went out when driving without warning. pulled hhr over to the curb to get the car off the road and damaged tire on curb. car very hard to steer and could not control when pulling vehicle off road. this is a serious safety hazard especially for my wife who does not have the upper arm strength to control the vehicle. same power steering unit in the chevy cruze and pontiac g6 has been recalled. do not understand why the hhr has not been included in the recall. same problem reported on the internet by many other owners.

Reported in: MANCHESTER MO || Crash: Y || VIN #: 3GNBABDB8AS

STEERING

power steering constantly goes off without warning. resets after turning car off but goes out after a few minutes. contacted chevrolet for information on recall since there are hundreds of complaints about it. they said there isn't any available. cobalt had recalls for the same issue and hhr have the same power steering motor. this is very dangerous and gm needs to do something about it before people get hurt.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 3GNBABDB9AS

ELECTRICAL SYSTEM

tl - the contact owns a 2010 chevrolet hhr. the contact stated while at a traffic light, she accidentally brushed the key against her leg causing the vehicle to stall. the vehicle was taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 93,000. rk

Reported in: AGENCY MO || Crash: N || VIN #: 3GNBABDB0AS

STEERING

i was driving down the road when all of a sudden the power steering light came on. i went to pull into a parking lot and the car hit a curb because the power steering shut off. i shut the car off and turned it back on and the power steering worked again. started driving home and with in 5 miles it happened again. drove it direct to the mechanic. they said it was the power steering motor.

Reported in: SYRACUSE NY || Crash: Y || VIN #:

POWER TRAIN

driving down the road, no noise or indication of a problem then power steering indicator came on. no power steering. pulled over, turned off the car and checked under the hood. everything was intact. got back in, steering was working again. maybe 2 minutes down the road and got the power steering warning again. power steering was gone again. 4 year old car should not have this issue-would like to see recall.

Reported in: CRESTVIEW FL || Crash: N || VIN #:

STEERING

driving down the road, no noise or indication of a problem then power steering indicator came on. no power steering. pulled over, turned off the car and checked under the hood. everything was intact. got back in, steering was working again. maybe 2 minutes down the road and got the power steering warning again. power steering was gone again. 4 year old car should not have this issue-would like to see recall.

Reported in: CRESTVIEW FL || Crash: N || VIN #:

SERVICE BRAKES

the srs light was red and stood lit for one month and then it went away, i have 3 children under 17 years of age and this problem just worries me and has me worried about the safety of my family while in this car. we had the ignition replace by the dealer about a year ago, because my wife could not turn off the car. no other problems reported by my wife. we love our hhr. great family car. we might need to go bigger since our growing family. hope this problem of srs gets fixed or does not become a future problem.

Reported in: FRESNO CA || Crash: N || VIN #: 3GNBABDB4AS

AIR BAGS

the srs light was red and stood lit for one month and then it went away, i have 3 children under 17 years of age and this problem just worries me and has me worried about the safety of my family while in this car. we had the ignition replace by the dealer about a year ago, because my wife could not turn off the car. no other problems reported by my wife. we love our hhr. great family car. we might need to go bigger since our growing family. hope this problem of srs gets fixed or does not become a future problem.

Reported in: FRESNO CA || Crash: N || VIN #: 3GNBABDB4AS

SEAT BELTS

the srs light was red and stood lit for one month and then it went away, i have 3 children under 17 years of age and this problem just worries me and has me worried about the safety of my family while in this car. we had the ignition replace by the dealer about a year ago, because my wife could not turn off the car. no other problems reported by my wife. we love our hhr. great family car. we might need to go bigger since our growing family. hope this problem of srs gets fixed or does not become a future problem.

Reported in: FRESNO CA || Crash: N || VIN #: 3GNBABDB4AS

ELECTRICAL SYSTEM

the srs light was red and stood lit for one month and then it went away, i have 3 children under 17 years of age and this problem just worries me and has me worried about the safety of my family while in this car. we had the ignition replace by the dealer about a year ago, because my wife could not turn off the car. no other problems reported by my wife. we love our hhr. great family car. we might need to go bigger since our growing family. hope this problem of srs gets fixed or does not become a future problem.

Reported in: FRESNO CA || Crash: N || VIN #: 3GNBABDB4AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 70 mph, the power steering warning light illuminated as the steering wheel became difficult to turn. the vehicle was shut off and when restarted, the power steering assist resumed normally. the failure was recurring. the vehicle was taken to the dealer where it was diagnosed that the power steering motor was defective. the power steering motor was replaced and the failure was remedied. the manufacturer was not notified. the failure mileage was 25,557. updated 05/06/14 ma updated 05/09/2014 *js

Reported in: AVANA FL || Crash: N || VIN #: 3GNBABDB3AS

STEERING

i own a 2010 chevrolet hhr. while driving approximately 75 mph in the fast lane on i-75n. the power steering sensor light had illuminated and the power steering suddenly malfunctioned making the steering wheel stiff and almost impossible to move. i was somehow able to safely across 3 lanes to off ramp, luckily immediately to the right was able to glide into a parking lot. parked the vehicle and turned ignition off, checked all fluids under hood, read manual and advised to take keys out and restart. so i restarted the engine and the vehicle operated as normal, the warning signal was gone and wheel was moving. i reported this to gm immediately and have taken vehicle to dealership, where they do not seem to be acting as if this is urgent. they have stalled 2 days now without diagnosing, they will not provide me with a loaner vehicle and therefore i have no choice then to continue to drive the vehicle, knowing the severe threat it has to myself and others on the road. this car is a death trap. i have had numerous issues with this vehicle. i take it in for an issue atleast every other month. also since steering issue have had the "air bag service" light has come on several times. will have dealership check this malfunction out too. i think this means if my steering goes out and i crash, then i will not have an airbag to save me.. i call this car "christine"!! i am very upset that gm and the dealership do not handle this malfunction more seriously. death trap!

Reported in: WYANDOTTE MI || Crash: N || VIN #:

AIR BAGS

i own a 2010 chevrolet hhr. while driving approximately 75 mph in the fast lane on i-75n. the power steering sensor light had illuminated and the power steering suddenly malfunctioned making the steering wheel stiff and almost impossible to move. i was somehow able to safely across 3 lanes to off ramp, luckily immediately to the right was able to glide into a parking lot. parked the vehicle and turned ignition off, checked all fluids under hood, read manual and advised to take keys out and restart. so i restarted the engine and the vehicle operated as normal, the warning signal was gone and wheel was moving. i reported this to gm immediately and have taken vehicle to dealership, where they do not seem to be acting as if this is urgent. they have stalled 2 days now without diagnosing, they will not provide me with a loaner vehicle and therefore i have no choice then to continue to drive the vehicle, knowing the severe threat it has to myself and others on the road. this car is a death trap. i have had numerous issues with this vehicle. i take it in for an issue atleast every other month. also since steering issue have had the "air bag service" light has come on several times. will have dealership check this malfunction out too. i think this means if my steering goes out and i crash, then i will not have an airbag to save me.. i call this car "christine"!! i am very upset that gm and the dealership do not handle this malfunction more seriously. death trap!

Reported in: WYANDOTTE MI || Crash: N || VIN #:

STEERING

the power steering assist went out on my hhr while driving down the road. i have seen hundreds of complaints online about this and feel that it should be a factory recall because it is a safety hazard. gm should appreciate their customers if they wish to keep us.

Reported in: LAKE WALES FL || Crash: N || VIN #:

STEERING

since purchasing this vehicle as a rental return, there have been repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

since purchasing this vehicle as a rental return, there have been repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

SERVICE BRAKES

since purchasing this vehicle as a rental return, there have been repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM:IGNITION

i could not turn off the ignition after starting the car. dealer who replaced the switch told me the "ignition had exploded, that happens all the time with this car." he would not show me the unit he had removed, and said "they have to send it the gm." it was not a gm warranty replacement. i had to pay the deductible for the aftermarket service contract.

Reported in: OAKLAND CA || Crash: N || VIN #: 3GNBABDB2AS

STRUCTURE:BODY

i attempted to open my 2010 chevy hhr's rear passenger door. the door would not open. all other doors are opening ok. the rear driver's side passenger door would not open under any circumstances. this an extremely dangerous situation. not being to exit a vehicle under emergency circumstances can cause serious injury or death. it is my understanding that although gm is aware of this problem they have done nothing about it. the gm dealer i brought the vehicle to told me it was my problem, not gm's. i have faced multiple issues with this vehicle; key stuck in ignition, power steering fail while driving, multiple sets of brakes burnt out, inside driver's door handle breaking off and now this new issue with the door. the nhtsa really needs to urgently address the multiple problems with this vehicle and hold gm responsible for their poor engineering and quality control, before someone else loses their life.

Reported in: COBLESKILL NY || Crash: N || VIN #: 3GNBABDB5AS

UNKNOWN OR OTHER

hello, i would like to report the intolerable odor coming out of the ac vent in my car, which is affecting my health (eg: throat infection) and well being. the car has ~32000 miles in it and out of warranty by ~10 months. i found a tsb (#99-01-39-004c) on this issue. the tsb advisory states gm to install an after blower kit if the customers complain. these after blower kits are installed in some of the cars and not others depending on the location of sales. i bought this as a new car at cincinnati during 2010 and moved to charlotte during 2011 time frame. during mar 2013, i started noticing the bad odor, but i convinced myself that this will go away during summer and didn't take it to a dealer at that time. later, however it got worse and i took it to the dealer during dec/2013. the dealer recommended dehumidifying the evaporator core and i went ahead did it. it cost me ~$110. it seemed to work fine for a week or so, but the bad odor returned. i was getting sick with throat infection(s). on further investigation, i came to know about this tsb that i mentioned above. but the dealer didn't disclose about this tsb to me in first place, when i took the car there during dec/2013. i complained about this to gm and mentioned that it is their responsibility to install the missing after blower kit. gm replied to me saying that they can offer a cost assistance program to install this missing kit and cover 1/2 the costs because my car is out of warranty. to me, this is a clear design and manufacturing issue. gm didn't advise me (during purchase of this car) if i move out of cincinnati area, i may need this after blower kit to avoid mold and mildew build up in the ac system. please advise as i don't want to pay for expensive fix that is not my fault to begin with.

Reported in: CHARLOTTE NC || Crash: N || VIN #: 3GNBAADB4AS

STEERING

i placed a complaint here in february regarding the power steering motor going out. i had this happen to my 2010 chevy hhr and the recall is only for the vehicles made in the us not in mexico like mine was. please have gm look into this. under the nhtsa campaign number: 14v153000, in the letter section 573.6 (c)(5) states exactly what happened to my vehicle. sounds like gm is not owning up to all the vehicles they intalled cheap defective parts into. thank you.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 3GNBABDB9AS

ELECTRONIC STABILITY CONTROL

lost power steering very hard to turn steering wheel

Reported in: NORWALK CA || Crash: N || VIN #: 3GNBACDV6AS

STEERING

lost power steering very hard to turn steering wheel

Reported in: NORWALK CA || Crash: N || VIN #: 3GNBACDV6AS

STEERING

you tell me that there are recalls on my 2010 chevy hhr and when i call the chevy dealer that i bought it from ( deery brother chevrolet) in pleasanthill ia. and chevrolet motors they tell me there are no recalls on my vehicle.

Reported in: ALTOONA IA || Crash: N || VIN #: 3GNBABDB2AS

ELECTRICAL SYSTEM

you tell me that there are recalls on my 2010 chevy hhr and when i call the chevy dealer that i bought it from ( deery brother chevrolet) in pleasanthill ia. and chevrolet motors they tell me there are no recalls on my vehicle.

Reported in: ALTOONA IA || Crash: N || VIN #: 3GNBABDB2AS

STEERING

this is on of repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. a chime sounds, a message appears on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the right front hub was replaced. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be escalated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

SERVICE BRAKES

this is on of repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. a chime sounds, a message appears on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the right front hub was replaced. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be escalated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

this is on of repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. a chime sounds, a message appears on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the right front hub was replaced. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be escalated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

SERVICE BRAKES

for the second time in a week, the vehicle is being serviced because the electronic stability control (esc) activated several times since the last service while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the dealer could not duplicate the problem. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

STEERING

for the second time in a week, the vehicle is being serviced because the electronic stability control (esc) activated several times since the last service while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the dealer could not duplicate the problem. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

for the second time in a week, the vehicle is being serviced because the electronic stability control (esc) activated several times since the last service while traveling straight on dry pavement at speeds between 15 and 30 mph. the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the dealer could not duplicate the problem. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be elevated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

please include repairing this issue in the recall of 2010 hhr vehicles. this is the most recent of multiple incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. as a chime sounds, and a message is flashed on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. on this occasion, the servicer found the female connectors to the abs speed sensor were not making proper contact. he crimped the new ones tightly when installing the replacement ends. the service advisor admitted that my car is not the only one with this issue, he had seen this problem repeatedly. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

STEERING

please include repairing this issue in the recall of 2010 hhr vehicles. this is the most recent of multiple incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. as a chime sounds, and a message is flashed on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. on this occasion, the servicer found the female connectors to the abs speed sensor were not making proper contact. he crimped the new ones tightly when installing the replacement ends. the service advisor admitted that my car is not the only one with this issue, he had seen this problem repeatedly. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

SERVICE BRAKES

please include repairing this issue in the recall of 2010 hhr vehicles. this is the most recent of multiple incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. as a chime sounds, and a message is flashed on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. on this occasion, the servicer found the female connectors to the abs speed sensor were not making proper contact. he crimped the new ones tightly when installing the replacement ends. the service advisor admitted that my car is not the only one with this issue, he had seen this problem repeatedly. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

STEERING

as i was driving down the offramp of the freeway the front of my car started to shake and rattle. a couple minutes later after turning a corner, only going 30mi/hr, the cars power steering then turned off. every time i turn my car on and take a trip the power steering goes off at least twice. which is about 5-6 times a day.

Reported in: HENDERSON NV || Crash: N || VIN #: 3GNBAADB3AS

ELECTRICAL SYSTEM

as i was driving down the offramp of the freeway the front of my car started to shake and rattle. a couple minutes later after turning a corner, only going 30mi/hr, the cars power steering then turned off. every time i turn my car on and take a trip the power steering goes off at least twice. which is about 5-6 times a day.

Reported in: HENDERSON NV || Crash: N || VIN #: 3GNBAADB3AS

STEERING

our 2010 hhr's power steering went out while my wife was in our neighborhood. she was able to get the car parked on the side of the road but the strength needed to steer the car was greater then she feels she could safely operate the vehicle. if you restart the car the power steering will work again. since that time the power steering will randomly go out at least every other day while driving at highway or in the neighborhood.

Reported in: TULSA OK || Crash: N || VIN #: 3GNBABDB7AS

STEERING

the power steering keeps shutting off? i will be driving when i will hear this brief chiming sound and my odometer readout on the dashboard is replaced with a flashing "power steering" message. suddenly the vehicle is a bear to steer? it almost takes a muscle man to drive the vehicle at this point. it used to occur only once in a while. now the power steering is constantly out. i'm taking this car in to the dealer now... the service rep stated that if my issue is a "power steering motor" replacement that it will cost me $325.00 including parts. however if the complete "steering column" needs replacement, the guy laughed and stated that i should consider taking a second out on my home, that this would be pricey. and that if both parts needed to be replaced...? well... let's not go there he said... just bring it in and we'll run a series of computer diagnostics on it. oh boy... my first chevrolet...

Reported in: SAN DIEGO CA || Crash: N || VIN #: 3GCAAADB7AS

AIR BAGS

i was driving my hhr about 35 miles an hour. the dash display said check airbag and the red airbag indicator light came on. it stayed on for about 2 minutes. the next morning after i started the hhr , the airbad display and the red indicator light stayed on.

Reported in: GODFREY IL || Crash: N || VIN #: 3GNBABDBXAS

STEERING

my vehicle is on gms recall list because of an ignition problem. i was driving down a small hill on friday may 2, 2014, when my car shut off. i had nothing on my ignition key ring when this happened and had just my key in the ignition when this happened. i called gm and let them know what had happened they offered to give me a rental car that they will pay for until my car is fixed . my concern is that these cars should not be on the road because they are a safety hazard to not only the person driving these cars but also to the people on the road with them, i know gm is doing all that it can to fix the problem and wonder why they are being allowed to be driven on the roads when they are unsafe. i do not feel comfortable driving my car because of the risk it poses not only to me but to others on the road and will be getting a rental . oh and by the way when my car shut off, it was all i could do to steer it around the corner because off course my power steering was gone making it difficult to steer.

Reported in: ALLENTOWN PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

my vehicle is on gms recall list because of an ignition problem. i was driving down a small hill on friday may 2, 2014, when my car shut off. i had nothing on my ignition key ring when this happened and had just my key in the ignition when this happened. i called gm and let them know what had happened they offered to give me a rental car that they will pay for until my car is fixed . my concern is that these cars should not be on the road because they are a safety hazard to not only the person driving these cars but also to the people on the road with them, i know gm is doing all that it can to fix the problem and wonder why they are being allowed to be driven on the roads when they are unsafe. i do not feel comfortable driving my car because of the risk it poses not only to me but to others on the road and will be getting a rental . oh and by the way when my car shut off, it was all i could do to steer it around the corner because off course my power steering was gone making it difficult to steer.

Reported in: ALLENTOWN PA || Crash: N || VIN #:

ENGINE

my vehicle is on gms recall list because of an ignition problem. i was driving down a small hill on friday may 2, 2014, when my car shut off. i had nothing on my ignition key ring when this happened and had just my key in the ignition when this happened. i called gm and let them know what had happened they offered to give me a rental car that they will pay for until my car is fixed . my concern is that these cars should not be on the road because they are a safety hazard to not only the person driving these cars but also to the people on the road with them, i know gm is doing all that it can to fix the problem and wonder why they are being allowed to be driven on the roads when they are unsafe. i do not feel comfortable driving my car because of the risk it poses not only to me but to others on the road and will be getting a rental . oh and by the way when my car shut off, it was all i could do to steer it around the corner because off course my power steering was gone making it difficult to steer.

Reported in: ALLENTOWN PA || Crash: N || VIN #:

AIR BAGS

when driving at any speed the "service airbag" warning comes on then goes off and comes back on randomly.

Reported in: OCALA FL || Crash: N || VIN #: 3GCAAADB2AS

ELECTRONIC STABILITY CONTROL

while driving down the interstate at 70 mph,i had a warning light and the display read svc esc. shortly after, the power steering display came on in the vehicle. i then immediately lost control of vehicle. it took great force to steer the vehicle off of the highway to a safe location. i then used the onstar service, they ran a quick diagnostic - result came back that they were unable to connect to the power steering system - the power steering system had lost electrical connection or had failed completely - they were unable to let me know without having it diagnosed further at a local chevy dealership. the vehicle was then towed to the local chevy dealer. they ran a diagnostic and found that my entire steering column needed to be replaced. they also explained that other models of the hhr were recalled for the same issue that i experienced, however my model was considered "safe".

Reported in: HOLLISTER MO || Crash: N || VIN #: 3GNBAADXAS6

UNKNOWN OR OTHER

while driving down the interstate at 70 mph,i had a warning light and the display read svc esc. shortly after, the power steering display came on in the vehicle. i then immediately lost control of vehicle. it took great force to steer the vehicle off of the highway to a safe location. i then used the onstar service, they ran a quick diagnostic - result came back that they were unable to connect to the power steering system - the power steering system had lost electrical connection or had failed completely - they were unable to let me know without having it diagnosed further at a local chevy dealership. the vehicle was then towed to the local chevy dealer. they ran a diagnostic and found that my entire steering column needed to be replaced. they also explained that other models of the hhr were recalled for the same issue that i experienced, however my model was considered "safe".

Reported in: HOLLISTER MO || Crash: N || VIN #: 3GNBAADXAS6

STEERING

while driving down the interstate at 70 mph,i had a warning light and the display read svc esc. shortly after, the power steering display came on in the vehicle. i then immediately lost control of vehicle. it took great force to steer the vehicle off of the highway to a safe location. i then used the onstar service, they ran a quick diagnostic - result came back that they were unable to connect to the power steering system - the power steering system had lost electrical connection or had failed completely - they were unable to let me know without having it diagnosed further at a local chevy dealership. the vehicle was then towed to the local chevy dealer. they ran a diagnostic and found that my entire steering column needed to be replaced. they also explained that other models of the hhr were recalled for the same issue that i experienced, however my model was considered "safe".

Reported in: HOLLISTER MO || Crash: N || VIN #: 3GNBAADXAS6

UNKNOWN OR OTHER

intermittent "service air bags". service light goes on and off sometimes it will change multiple times in just a 20 mile commute. sometimes the service light will not turn on/off for a month. no common factor found. my vin is not yet covered on the hhr recall list. intermittent "power steering" loss - service light turns on and off. it can be hot, cold, dry, raining, driving 30 miles per hour or driving 50 miles per hour. very difficult to control vehicle. my vin is not yet covered on the hhr recall list. a couple of times my car key got stuck in the ignition. once it took five minutes to turn the hhr off. this is covered on the current hhr recall list. there currently is no fix for the problem. it could be two months before it can be repaired.

Reported in: CRYSTAL LAKE IL || Crash: N || VIN #:

STEERING

intermittent "service air bags". service light goes on and off sometimes it will change multiple times in just a 20 mile commute. sometimes the service light will not turn on/off for a month. no common factor found. my vin is not yet covered on the hhr recall list. intermittent "power steering" loss - service light turns on and off. it can be hot, cold, dry, raining, driving 30 miles per hour or driving 50 miles per hour. very difficult to control vehicle. my vin is not yet covered on the hhr recall list. a couple of times my car key got stuck in the ignition. once it took five minutes to turn the hhr off. this is covered on the current hhr recall list. there currently is no fix for the problem. it could be two months before it can be repaired.

Reported in: CRYSTAL LAKE IL || Crash: N || VIN #:

AIR BAGS

intermittent "service air bags". service light goes on and off sometimes it will change multiple times in just a 20 mile commute. sometimes the service light will not turn on/off for a month. no common factor found. my vin is not yet covered on the hhr recall list. intermittent "power steering" loss - service light turns on and off. it can be hot, cold, dry, raining, driving 30 miles per hour or driving 50 miles per hour. very difficult to control vehicle. my vin is not yet covered on the hhr recall list. a couple of times my car key got stuck in the ignition. once it took five minutes to turn the hhr off. this is covered on the current hhr recall list. there currently is no fix for the problem. it could be two months before it can be repaired.

Reported in: CRYSTAL LAKE IL || Crash: N || VIN #:

POWER TRAIN

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 25 mph, the vehicle suddenly failed to accelerate and stalled. the vehicle was taken to the dealer, who diagnosed that the transmission fluid was leaking due to a fractured transmission coolant hose. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 106,774.

Reported in: KINGS PORT TN || Crash: N || VIN #: 3GNBAADB3AS

STRUCTURE:BODY:DOOR

tl* the contact owns a 2010 chevrolet hhr. the contact stated that both the driver and passenger interior door handles broke. the vehicle was taken to the dealer and the technician diagnosed the door handle needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000. the current mileage was 70,000. updated 8/11/14*cn updated 08/22/2014 *js

Reported in: GRAND HAVEN MI || Crash: N || VIN #: 3GNBAADB6AS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that both the driver and passenger interior door handles broke. the vehicle was taken to the dealer and the technician diagnosed the door handle needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000. the current mileage was 70,000. updated 8/11/14*cn updated 08/22/2014 *js

Reported in: GRAND HAVEN MI || Crash: N || VIN #: 3GNBAADB6AS

STRUCTURE:BODY

tl* the contact owns a 2010 chevrolet hhr. the contact stated that when driving at various speeds with the windows opened, the vehicle vibrated causing his ears to ache. the vehicle was taken to the dealer and the failure was unable to be replicated. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000 and the current mileage was 129,000.the vin was not available.

Reported in: SAINT STEPHEN SC || Crash: N || VIN #:

ELECTRICAL SYSTEM

air bag light will come on and say service air bags. it comes and goes and can be reset manually. had it serviced and it had a bad connector. the dealership re pined the connector for $155.00 labor i felt ripped off. safty equipment falls under differant category the the radio not working.

Reported in: LANSING MI || Crash: N || VIN #:

AIR BAGS

air bag light will come on and say service air bags. it comes and goes and can be reset manually. had it serviced and it had a bad connector. the dealership re pined the connector for $155.00 labor i felt ripped off. safty equipment falls under differant category the the radio not working.

Reported in: LANSING MI || Crash: N || VIN #:

STEERING

as i was driving down the street my power steering sign came on and i had difficulty steering. after parking and letting my car sit when i started it again i was able to drive for several miles before the power steering sign came on again.

Reported in: SOUTH BEND IN || Crash: N || VIN #: 3GNBAADB1AS

STEERING

as i was driving, the power steering light came on and the power steering went out. the next day, i took it to a repair shop. the problem had disappeared. several weeks later, the problem recurred. i was advised to take it to a gmc dealership. the dealership replaced the electronic motor assist motor (recalled on other vin numbers). and they charged me a hefty fee for the replacement.

Reported in: CATAWISSA MO || Crash: N || VIN #: 3GNBABDB0AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact received notification of nhtsa campaign id number: 14v171000 (electrical system) and stated that there had been numerous attempts to schedule a recall repair four different authorized dealers, but to no avail due to a lack of part availability. the manufacturer was also contacted and could not provide an estimated date for when the contact could expect to receive the recall repairs. the contact believed that the recall repair had exceeded a reasonable amount of time. the contact had not experienced a failure.

Reported in: MERIDEN CT || Crash: N || VIN #: 3GNBABDB3AS

STEERING:ELECTRIC POWER ASSIST SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering warning light had suddenly illuminated before the power steering malfunctioned making the steering wheel very difficult to turn. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Reported in: BRANCHVILLE SC || Crash: N || VIN #: 3GNBABDB3AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering warning light had suddenly illuminated before the power steering malfunctioned making the steering wheel very difficult to turn. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Reported in: BRANCHVILLE SC || Crash: N || VIN #: 3GNBABDB3AS

SERVICE BRAKES

driving straight ahead on dry asphalt street at about 28 mph. the brakes began applying themselves very hard over and over and over. made car buck and nearly stopped me dead in traffic. dashboard message center said "esc active". it was the electronic stability control activating itself for no reason at all. i fortunately know where the esc off switch is, pressed and held it in until "esc off" came up on the message center. this halted the rogue braking. if i had been on the freeway, a total loss of would seem likely.

Reported in: MINNEAPOLIS MN || Crash: N || VIN #: 3GNBABDBXAS

STEERING

while driving at any speed at all there would be a chime and a message on the dash then my power steering would be totally gone, you have about a 4 second warning when this happens. i took the vehicle and had it repaired, it was the power steering motor. i contacted chevrolet directly after having it repaired complaining that this very problem had been recalled in canada but not the us. i was told to keep the repair receipt (which i did) in case there was a later recall. so when the recall happened in the us my vehicle wasn't included. it was clearly a faulty power steering motor yet no recall on my vehicle. i believe there are more out there that gm isn't recalling. if mine done it then there are more out on the road that this has either happened to already or it will.

Reported in: SPRINGFIELD MO || Crash: N || VIN #: 3GNBAADB6AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated while driving 10 mph and making a left turn, the power steering warning light illuminated as the steering wheel became difficult to turn. the contact restarted the vehicle and it functioned properly. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 58,409.

Reported in: INVERNESS FL || Crash: N || VIN #: 3GNBABDB0AS

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the vehicle stalled and caused the contact to crash. the air bags did not deploy. the approximate speed at the time of failure was 40 mph. the contact was injured and required medical attention. the vehicle was taken to a dealer for diagnostic testing. the dealer stated they were not at fault, and no solution was offered. the approximate failure mileage was 29,000.

Reported in: CORSICANA TX || Crash: Y || VIN #: 3GNBABDB3AS

ENGINE

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the vehicle stalled and caused the contact to crash. the air bags did not deploy. the approximate speed at the time of failure was 40 mph. the contact was injured and required medical attention. the vehicle was taken to a dealer for diagnostic testing. the dealer stated they were not at fault, and no solution was offered. the approximate failure mileage was 29,000.

Reported in: CORSICANA TX || Crash: Y || VIN #: 3GNBABDB3AS

STEERING

on 03/30/2014 the power steering light went on my hhr panel and the power steering went out. at that time i could power off the car and the power steering would work for one to two days. within a week of this, the power steering would go out each time the car was started and driven within 5 minutes or less. it occurs if you are driving at 5 mph to 65 mph and if the car is cold or hot. this is becoming more of a safety issue as it requires extra strength to maneuver the car since no power steering is available. at this time chevrolet has announced a recall on 03/31 for the 2010 hhr but nothing has shown up when i put my vin number on their website. i am concerned about not having power steering but we need the car for transportation. today is june 5 and this issue occurs every day and no recall notice has happened with my vin. the mileage was adjusted from the original complaint

Reported in: BROKEN ARROW OK || Crash: N || VIN #: 3GNBABDB7AS

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. the contact received notification of nhtsa campaign id number: 14v047000 (air bags, electrical system). the contact stated that the recall had exceeded a reasonable amount of time for the repair. the dealer indicated parts were not available. the manufacturer was not notified of the delay. the contact had not experienced a failure.

Reported in: MARSH FIELD MO || Crash: N || VIN #: 3GNBAADB3AS

STEERING

power steering assist went out making vehicle very difficult to steer.

Reported in: LANSING IL || Crash: N || VIN #: 3GNBAADBXAS

UNKNOWN OR OTHER

greetings nhtsa, i am writing to document some things about our 2010 chevrolet hhr. yes, it was part of the recall, but i need for you to be inform of some things, that i pray can help someone else: 1. power issues: the power would act so crazy that we never knew when it was going to shut off. exp. this past winter, the blower motor would blow cold air, while it was freezing outside! or it would not work at all, then, the blower heater would come on, just by turning the ignition on. . and it would blow hot air. and it would not turn off, unless the key was out of the ignition. the dash would get very hot, showing a potential for a fire. apparently, each time a fuse had blown out. we would replace it and in three weeks it would go out again. something electrical must of been going on. there was also, power steering concerns. 2. we took it in to serra chevrolet in southfield, michigan to have the ignition switch replace. we were given a rental, and it took over three weeks for the part to arrive. we were hoping that the ignition switch was causing the problem and that it would go away, once replaced. 3. on june 4th, 2014-the parts came in.. 4. on thursday, june 5th, 2014, the new ignition switch was replaced. the next day, june 6th, 2014, the blower motor went crazy again, and the airbag warning light came on. ( with all of the issues with the car, the airbag light never came on until the new ignition switch was installed. 5. afraid of an airbag disaster today, june 9th, 2014, my husband took the car back to serra chevrolet in southfield, michigan. they are so backed up, with cars. they cannot even look at it until tomorrow. my husband was dropped off, no rental no loaner! and now we are without a car, thank you. and "be blessed" pastor deborah satterwhite c/o edwin satterwhite-consumers-2010 chevrolet hhr owner

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #: 3GNBAADBXAS

ELECTRICAL SYSTEM

greetings nhtsa, i am writing to document some things about our 2010 chevrolet hhr. yes, it was part of the recall, but i need for you to be inform of some things, that i pray can help someone else: 1. power issues: the power would act so crazy that we never knew when it was going to shut off. exp. this past winter, the blower motor would blow cold air, while it was freezing outside! or it would not work at all, then, the blower heater would come on, just by turning the ignition on. . and it would blow hot air. and it would not turn off, unless the key was out of the ignition. the dash would get very hot, showing a potential for a fire. apparently, each time a fuse had blown out. we would replace it and in three weeks it would go out again. something electrical must of been going on. there was also, power steering concerns. 2. we took it in to serra chevrolet in southfield, michigan to have the ignition switch replace. we were given a rental, and it took over three weeks for the part to arrive. we were hoping that the ignition switch was causing the problem and that it would go away, once replaced. 3. on june 4th, 2014-the parts came in.. 4. on thursday, june 5th, 2014, the new ignition switch was replaced. the next day, june 6th, 2014, the blower motor went crazy again, and the airbag warning light came on. ( with all of the issues with the car, the airbag light never came on until the new ignition switch was installed. 5. afraid of an airbag disaster today, june 9th, 2014, my husband took the car back to serra chevrolet in southfield, michigan. they are so backed up, with cars. they cannot even look at it until tomorrow. my husband was dropped off, no rental no loaner! and now we are without a car, thank you. and "be blessed" pastor deborah satterwhite c/o edwin satterwhite-consumers-2010 chevrolet hhr owner

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #: 3GNBAADBXAS

AIR BAGS

greetings nhtsa, i am writing to document some things about our 2010 chevrolet hhr. yes, it was part of the recall, but i need for you to be inform of some things, that i pray can help someone else: 1. power issues: the power would act so crazy that we never knew when it was going to shut off. exp. this past winter, the blower motor would blow cold air, while it was freezing outside! or it would not work at all, then, the blower heater would come on, just by turning the ignition on. . and it would blow hot air. and it would not turn off, unless the key was out of the ignition. the dash would get very hot, showing a potential for a fire. apparently, each time a fuse had blown out. we would replace it and in three weeks it would go out again. something electrical must of been going on. there was also, power steering concerns. 2. we took it in to serra chevrolet in southfield, michigan to have the ignition switch replace. we were given a rental, and it took over three weeks for the part to arrive. we were hoping that the ignition switch was causing the problem and that it would go away, once replaced. 3. on june 4th, 2014-the parts came in.. 4. on thursday, june 5th, 2014, the new ignition switch was replaced. the next day, june 6th, 2014, the blower motor went crazy again, and the airbag warning light came on. ( with all of the issues with the car, the airbag light never came on until the new ignition switch was installed. 5. afraid of an airbag disaster today, june 9th, 2014, my husband took the car back to serra chevrolet in southfield, michigan. they are so backed up, with cars. they cannot even look at it until tomorrow. my husband was dropped off, no rental no loaner! and now we are without a car, thank you. and "be blessed" pastor deborah satterwhite c/o edwin satterwhite-consumers-2010 chevrolet hhr owner

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #: 3GNBAADBXAS

VEHICLE SPEED CONTROL

tl* the contact owns a 2010 chevrolet hhr. the contact stated while driving 40 mph the speed decreased to 20 mph. the contact had to shut the vehicle off and restart it in order to correct the failure. the traction warning indicator illuminated whenever the failure occurred. the vehicle was taken to a dealer who could not duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 28,000.

Reported in: KENOSHA WI || Crash: N || VIN #: 3GNBABDB2AS

UNKNOWN OR OTHER

i have contacted gm to get the recall done for the ignition switch on my 2010 chevy hhr. i have been told that the parts will not be available and have to be ordered. time to make the repairs will be 4 to 6 weeks. thought you should know.

Reported in: SARASOTA FL || Crash: N || VIN #: 3GCAAADB1AS

UNKNOWN OR OTHER

this is an update to file# 10597005 you already have the information about our 2010 chevy hhr, electrical issues, and about things shutting down before the new ignition switch was installed. and i informed you that the air bag warning light came on after the new switch was in, making it very dangerous to drive. on the week of june 10th, 2014, i informed you that we were left with no car for a day and a half, because serra chevrolet in southfield, michigan was too backed up. like they have been since the recall. update, as of today, june 18th, 2014: 1. the airbag fuse was missing. the airbag light still comes on, periodically as well as the anti-theft light. 2. on june 14th, 2014, my husband edwin was stranded and had to be towed because of the new keys to the ignition switch, stopped working and the car would not start. once home, after being towed, our son, suggested trying the other key. and it worked. something is wrong with the brand new keys. we are here, wondering, when will the second key go out, stop working while driving etc.!!! 3. we need to take the car in. but we were told that because we just got a notice about the power steering, that it's best to wait until we bring that in for that. but..once again, the parts are not in!!!!! gm need to take this car back, or give us something else to drive until it can be fixed. we do not feel safe at all!!!!! thank you. pastor deborah satterwhite c/o edwin satterwhite-consumer

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #: 3GNBAADBXAS

ELECTRICAL SYSTEM

this is an update to file# 10597005 you already have the information about our 2010 chevy hhr, electrical issues, and about things shutting down before the new ignition switch was installed. and i informed you that the air bag warning light came on after the new switch was in, making it very dangerous to drive. on the week of june 10th, 2014, i informed you that we were left with no car for a day and a half, because serra chevrolet in southfield, michigan was too backed up. like they have been since the recall. update, as of today, june 18th, 2014: 1. the airbag fuse was missing. the airbag light still comes on, periodically as well as the anti-theft light. 2. on june 14th, 2014, my husband edwin was stranded and had to be towed because of the new keys to the ignition switch, stopped working and the car would not start. once home, after being towed, our son, suggested trying the other key. and it worked. something is wrong with the brand new keys. we are here, wondering, when will the second key go out, stop working while driving etc.!!! 3. we need to take the car in. but we were told that because we just got a notice about the power steering, that it's best to wait until we bring that in for that. but..once again, the parts are not in!!!!! gm need to take this car back, or give us something else to drive until it can be fixed. we do not feel safe at all!!!!! thank you. pastor deborah satterwhite c/o edwin satterwhite-consumer

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #: 3GNBAADBXAS

UNKNOWN OR OTHER

car would not start for days. had it jumped several times. finally started running again, than it appeared to have an exhaust leak. nope...direct fit converter... over 600$ plus being towed 2xs. another battery, aaa towing and jumping, already had egin switch replaced, now my kids and i have to worry about power steering! thought i loved this vech, but its cost us an arm and a leg just to fix problems, not to mention im still paying for it! chevy 2010 had 7miles on it when purchased, has approx 70 now, could of had more, if not for fixing and buying parts! never again.

Reported in: PEMBERTON NJ || Crash: N || VIN #: 3GNBABDB3AS

UNKNOWN OR OTHER

experienced sudden loss of power when entering freeway onramp. warning chimes sounded, dash message reads trac control. road conditions bare and dry. code c0280. dealer replaced yaw rate sensor.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

experienced sudden loss of power when entering freeway onramp. warning chimes sounded, dash message reads trac control. road conditions bare and dry. code c0280. dealer replaced yaw rate sensor.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

key stuck in ignition, could not shut down engine. dealer replace ignition cylinder.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

ELECTRONIC STABILITY CONTROL

this is one of repeated incidents where the electronic stability control (esc) activates while traveling straight on dry pavement at speeds between 15 and 30 mph. a chime sounds, a message appears on the display, the vehicle briefly loses steering and pulls to the right while brake is involuntarily activated. after turning the car off and restarting, the car continues normally. fortunately, this has not yet caused an accident. on this occasion, the right front hub was replaced. the dealer has variously attributed the problem to mismatched tires (replaced with all new), bad hubs (both replaced), bad speed sensors (replaced), bad alignment (fixed) and a wrongly calibrated steering position sensor (re-calibrated). the vehicle has been towed, repaired repeatedly, and the problem is back again. this needs to be escalated to a recall.

Reported in: CHANDLER AZ || Crash: N || VIN #: 3GNBABDB6AS

STRUCTURE:BODY:DOOR

tl * the contact owns a 2010 chevrolet hhr. the contact stated that the interior handle for the driver's side door fractured. the vehicle was taken to the dealer. the technician verified the failure and stated that the handle needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 45,'000.

Reported in: KAPOLEI HI || Crash: N || VIN #:

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the steering wheel became difficult to maneuver without any warning. the vehicle was taken to a dealer where it was diagnosed that the electric power steering needed to be replaced. the manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 14v153000 (steering). the failure mileage was 55,000 and the current mileage was 60,000.

Reported in: CANTON MI || Crash: N || VIN #: 3GNBABDB9AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact received notification of nhtsa campaign numbers: 14v047000 ( electrical system) and 14v153000 (steering). the contact indicated that there was a delay to receive the ignition switch part for longer than thirty days. the vehicle was being repaired after waiting for thirty days and the contact was later notified of a safety recall for the steering. the parts for the second recall were also unavailable. the contact was driving a rental vehicle while waiting for the local dealer to complete the ignition and steering recalls. the manufacturer was notified of the safety concern and parts delay to no avail. there were no failures.

Reported in: SAINT LOUIS MO || Crash: N || VIN #: 3GNBACDV1AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact received notification of nhtsa campaign numbers: 14v047000 ( electrical system) and 14v153000 (steering). the contact indicated that there was a delay to receive the ignition switch part for longer than thirty days. the vehicle was being repaired after waiting for thirty days and the contact was later notified of a safety recall for the steering. the parts for the second recall were also unavailable. the contact was driving a rental vehicle while waiting for the local dealer to complete the ignition and steering recalls. the manufacturer was notified of the safety concern and parts delay to no avail. there were no failures.

Reported in: SAINT LOUIS MO || Crash: N || VIN #: 3GNBACDV1AS

UNKNOWN OR OTHER

my vehicle is currently under 3 safety recalls with gm. when i contacted gm to inquire about a possible loaner vehicle until it can be repaired, i was told the dealerships were authorized to provide loaner vehicles. when i called the dealership they stated that they were only providing loaner vehicles for those whose cars were inoperable. when i contacted gm for clarification on this, they stated that loaner vehicles are available for those cars under safety recalls, of which my car is included, and sent me back to the dealership. the dealership still refuses to provide a loaner vehicle and gm is not assisting, just sending me back to the dealership. this car is under recalls in which there were serious accidents and deaths involved. there is no way i am driving this car. can you help with this situation?

Reported in: WORCESTER MA || Crash: N || VIN #: 3GNBAADB1AS

AIR BAGS

my vehicle is currently under 3 safety recalls with gm. when i contacted gm to inquire about a possible loaner vehicle until it can be repaired, i was told the dealerships were authorized to provide loaner vehicles. when i called the dealership they stated that they were only providing loaner vehicles for those whose cars were inoperable. when i contacted gm for clarification on this, they stated that loaner vehicles are available for those cars under safety recalls, of which my car is included, and sent me back to the dealership. the dealership still refuses to provide a loaner vehicle and gm is not assisting, just sending me back to the dealership. this car is under recalls in which there were serious accidents and deaths involved. there is no way i am driving this car. can you help with this situation?

Reported in: WORCESTER MA || Crash: N || VIN #: 3GNBAADB1AS

AIR BAGS

tl* the contact owns a 2010 chevrolet hhr. the contact received a recall notification for nhtsa campaign number 14v047000 (air bags , electrical system) and stated the that the part was unavailable. the dealer stated that the remedy would not be available for two months. the manufacturer was not notified of the delay. there were no failures.

Reported in: MOUND BAYOU MS || Crash: N || VIN #: 3GNBAADB8AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact received a recall notification for nhtsa campaign number 14v047000 (air bags , electrical system) and stated the that the part was unavailable. the dealer stated that the remedy would not be available for two months. the manufacturer was not notified of the delay. there were no failures.

Reported in: MOUND BAYOU MS || Crash: N || VIN #: 3GNBAADB8AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact received a notification of nhtsa campaign id number: 14v171000 (electrical system) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Reported in: SAN PEDRO CA || Crash: N || VIN #: 3GNBABDB1AS

STEERING

no accident has occurred; i would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated april 2014 from gm regarding the ignition switch. the next recall letter was received on may 11, 2014 and i immediately called my local gm (cecil clarke chevrolet) in leesburg, florida to be put on the 'list' for the required parts/replacements. on june 17th, i called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. now i have a safety recall for june reference the eps and that parts are not currently available. i have done what i need to do, i drive only when i have to now, and although i follow the safety rules reference removing all items from the ignition key, i do not feel safe while driving anymore. please can you find out why it takes so long to get parts for a very safety related issue. i thank you in advance.

Reported in: LEESBURG FL || Crash: N || VIN #: 3GNBABDB7AS

AIR BAGS

no accident has occurred; i would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated april 2014 from gm regarding the ignition switch. the next recall letter was received on may 11, 2014 and i immediately called my local gm (cecil clarke chevrolet) in leesburg, florida to be put on the 'list' for the required parts/replacements. on june 17th, i called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. now i have a safety recall for june reference the eps and that parts are not currently available. i have done what i need to do, i drive only when i have to now, and although i follow the safety rules reference removing all items from the ignition key, i do not feel safe while driving anymore. please can you find out why it takes so long to get parts for a very safety related issue. i thank you in advance.

Reported in: LEESBURG FL || Crash: N || VIN #: 3GNBABDB7AS

ELECTRICAL SYSTEM

no accident has occurred; i would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated april 2014 from gm regarding the ignition switch. the next recall letter was received on may 11, 2014 and i immediately called my local gm (cecil clarke chevrolet) in leesburg, florida to be put on the 'list' for the required parts/replacements. on june 17th, i called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. now i have a safety recall for june reference the eps and that parts are not currently available. i have done what i need to do, i drive only when i have to now, and although i follow the safety rules reference removing all items from the ignition key, i do not feel safe while driving anymore. please can you find out why it takes so long to get parts for a very safety related issue. i thank you in advance.

Reported in: LEESBURG FL || Crash: N || VIN #: 3GNBABDB7AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated while starting the ignition, the power steering warning indicator illuminated and a chime sounded with an immediate loss of power steering. the failure was related to recall nhtsa campaign id number 14v153000 (steering). the contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was notified of the problem. the vin was unavailable. the approximate failure mileage was 100,000.

Reported in: BAPH NY || Crash: N || VIN #:

STEERING

i was backing up out of a parking stall the power steering suddenly stopped working , that is on recall along with the ignition switch we called may 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering ..... sunday july6 2014 at 11:30 am power steering suddenly went out call gm road side assistance got a tow to h&h chevy omaha ne . then first thing monday morning went in and got a loaner car. the service guy stated that gm does't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a chevy cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. i think gm needs to just scrap all these cars and buy them back from the ppl and pay off there loans. i am looking into buying a different brand of car. one the corporation will communicate better then gm is now the company of we wont say a word til you get hurt. dealerships telling owners to just drive your cars but becareful til they do get the part in

Reported in: OMAHA NE || Crash: N || VIN #:

ELECTRICAL SYSTEM

i was backing up out of a parking stall the power steering suddenly stopped working , that is on recall along with the ignition switch we called may 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering ..... sunday july6 2014 at 11:30 am power steering suddenly went out call gm road side assistance got a tow to h&h chevy omaha ne . then first thing monday morning went in and got a loaner car. the service guy stated that gm does't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a chevy cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. i think gm needs to just scrap all these cars and buy them back from the ppl and pay off there loans. i am looking into buying a different brand of car. one the corporation will communicate better then gm is now the company of we wont say a word til you get hurt. dealerships telling owners to just drive your cars but becareful til they do get the part in

Reported in: OMAHA NE || Crash: N || VIN #:

STEERING

i was driving to work this morning i go to make a turn and the steering wheel just looked.the power steering alert came up, it would not unlock until i turned car off. it was very very scary the steering wheel became very very heavy i had to to struggle to turn, i was praying and sweating profusely, i really felt my life was in danger

Reported in: PHILA PA || Crash: N || VIN #: 3GNBABDB0AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the steering wheel was extremely difficult to maneuver and the power steering failed. the failure occurred on multiple occasions. the contact received notification of nhtsa campaign id number: 14v153000 (steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the dealer stated that the recall remedy was unavailable and that it would take approximately three months for an appointment to be scheduled. the manufacturer was notified of the issue. the failure mileage was 105,000..updated 08-26-14 *bf updated 8/29/2014 *js

Reported in: HOLBROOKE NY || Crash: N || VIN #: 3GNBABDB4AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering failed as the steering wheel became hard to maneuver. the power steering warning light illuminated. the contact mentioned that she received a notification for recall nhtsa campaign number: 14v153000 (steering). however, the part was not available for repair. the vin was not available. the approximate failure and current mileage was 59,000.

Reported in: MAYFIELD NY || Crash: N || VIN #:

STEERING

on my lunch break for work my powersteering once again has given out on me i have contacted chevrolet numerous time trying to get them to understand how unsafe it is to keep driving the car when there is already a known issue with powersteering of my car but chevrolet has refused to provide a rental car to me due to me not feeling safe to drive the car they are not able to give me a time when the parts should be in

Reported in: DANVILLE VA || Crash: N || VIN #:

UNKNOWN OR OTHER

on my lunch break for work my powersteering once again has given out on me i have contacted chevrolet numerous time trying to get them to understand how unsafe it is to keep driving the car when there is already a known issue with powersteering of my car but chevrolet has refused to provide a rental car to me due to me not feeling safe to drive the car they are not able to give me a time when the parts should be in

Reported in: DANVILLE VA || Crash: N || VIN #:

UNKNOWN OR OTHER

the inside door handle broke off for the 2nd time in less than a year, i think this is the maker fault and the customer shouldn't be held responsible for this.

Reported in: SAINT LOUIS MO || Crash: N || VIN #: 3GNBAADB5AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that she received nhtsa campaign number: 14e021000 (ignition switch). the contact stated that after the vehicle was serviced for the recall, the vehicle engine stalled when stopping for traffic lights. the contact also mentioned that all of the warning lights, including the "disabled air bag" warning light, illuminated prior to the engine stalling. the vehicle was able to restart. the failure recurred on multiple occasions. the vehicle was taken to the dealer where the failure was undetermined. in addition, the vehicle was taken to an independent mechanic where they diagnosed that the security feature chip needed to be replaced which was the cause of all the security lights illuminating. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was unavailable.

Reported in: SCOTTSBURG IN || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that after the vehicle was repaired according to nhtsa campaign numbers: 14v047000 (air bags, electrical system) and 14v171000 (electrical system) it began experiencing steering failure. the contact had to turn the steering wheel and change gears in order to start the vehicle. the contact stated that the steering wheel became difficult to turn and the power steering sensor illuminated intermittently. the contact had to turn the vehicle off and then back on in order to reset the electric power steering. the contact received a recall notice for nhtsa campaign number: 14v153000 (steering), but the dealer did not have the parts available. the manufacturer and dealer could not provide an estimated date of arrival for the parts. the vehicle was not repaired. the approximate failure mileage was 21,053.

Reported in: BREAUX BRIDGE LA || Crash: N || VIN #: 3GNBAADBXAS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that after the vehicle was repaired according to nhtsa campaign numbers: 14v047000 (air bags, electrical system) and 14v171000 (electrical system) it began experiencing steering failure. the contact had to turn the steering wheel and change gears in order to start the vehicle. the contact stated that the steering wheel became difficult to turn and the power steering sensor illuminated intermittently. the contact had to turn the vehicle off and then back on in order to reset the electric power steering. the contact received a recall notice for nhtsa campaign number: 14v153000 (steering), but the dealer did not have the parts available. the manufacturer and dealer could not provide an estimated date of arrival for the parts. the vehicle was not repaired. the approximate failure mileage was 21,053.

Reported in: BREAUX BRIDGE LA || Crash: N || VIN #: 3GNBAADBXAS

ELECTRICAL SYSTEM:IGNITION

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the key was removed from the ignition without the vehicle being in park. the vehicle was taken to a dealer and repaired under nhtsa campaign id number 14v171000(electrical system), however this failure continued to occur. the contact stated he was told by service rep at the dealer that a new ignition was not placed in his vehicle. however contact paper work states a ignition switch replacement. the manufacturer was notified of the failure. the approximate failure mileage was 82,578.

Reported in: MUKWONHEO WI || Crash: N || VIN #: 3GNBABDB3AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving 45 mph, the steering wheel seized and the power steering warning light illuminated. the vehicle was taken to the dealer where it was diagnosed. the contact referenced nhtsa campaign id number: 14v153000(steering), however the vehicle was not repaired because the part was unavailable. the manufacturer was not made aware of the failure. the failure mileage was 66,000.

Reported in: RIVERVIEW FL || Crash: N || VIN #: 3GNBACDV4AS

STEERING

sudden lose of power steering with power steering light coming on and engine stopping. luckily we were exiting a shopping area and was on a downhill grade and was able to coast to the side without incident (except the irritated traffic behind me). we were able to restart the car with no difficulty but the power steering light immediately came on and indeed there was no power steering. went to a local auto parts place who said the fuse looked good, but we changed it anyway, hoping this would fix the problem, but no such luck. i live in the city and work in a metropolitan area, this is my only mode of transportation and at this point my biceps and shoulders are getting pretty sore. very difficult to pull in and out of my driveway. looking back, i see how this could have been disasterous. what if my 16 year old had been behind the wheel? hope it doesn't take long to get repaired.

Reported in: FORT THOMAS KY || Crash: N || VIN #:

UNKNOWN OR OTHER

having received several letters from gm regarding the recall of this vehicle, i contacted the local gm dealer only to be shown that the letter stated that i would be contacted again when the part(s) were available. the dealer told me to go away and wait for a follow-up letter in spite of the danger of driving the car in its current condition.

Reported in: CHAMPAIGN IL || Crash: N || VIN #: 3GNBABDB1AS

STEERING

driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruse control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to gm no response very afraid to drive this car because i don't know what it will do on any given day but i have a loan on this car i pray every day i get in in and attemp to go to work praying i make it safe to and from work shelia tillman

Reported in: COLUMBUS OH || Crash: N || VIN #: 3GNBACDV9AS

VISIBILITY/WIPER

driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruse control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to gm no response very afraid to drive this car because i don't know what it will do on any given day but i have a loan on this car i pray every day i get in in and attemp to go to work praying i make it safe to and from work shelia tillman

Reported in: COLUMBUS OH || Crash: N || VIN #: 3GNBACDV9AS

ELECTRICAL SYSTEM

driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruse control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to gm no response very afraid to drive this car because i don't know what it will do on any given day but i have a loan on this car i pray every day i get in in and attemp to go to work praying i make it safe to and from work shelia tillman

Reported in: COLUMBUS OH || Crash: N || VIN #: 3GNBACDV9AS

UNKNOWN OR OTHER

on sunday, march 31st, 2013, my vehicle was locked in the running position and it was impossible to get my key out of the ignition. the vehicle continued to run until i was able to contact a local car expert who was able to pull the fuel pump fuse to get the engine to stop running. the next day, this same person took the vehicle in to his shop and replaced the "ignition lock cylinder" per a "silent" gm recall. soon after this incident, i began hearing about a gm recall on the "ignition switch". i was then sent a letter from gm to that effect. the letter also stated that i could be reimbursed for work done if i had repairs made on my own. when i applied for a refund for the labor cost that i incurred, i was notified by the team chevy of valparaiso, in dealership and told that i would not be compensated for by expenses because the current recall was for the "ignition switch" and not the "lock cylinder". i tried to explain that the other part was also a part of a previous recall; however, the rep refused to acknowledge the issue with the "lock cylinder". after doing some online research, i have found that many people have also experienced this same "locking in the run position issue". for this reason, and the fact that gm is once again slow to acknowledge a dangerous defect in a vehicle with a history of dangerous defects, i am writing to file an official complaint. at this point, i do not feel safe in my vehicle. i currently have two recalls out on my car and have already replaced by power steering assist motor after it failed on a busy highway in the middle of a left hand turn. there are a series of major flaws with this vehicle and gm needs to take responsibility for the safety of its customers and make this right. i would also hope that the nhtsa can influence gm to expand their recall to cover all ignition related problems.

Reported in: VALPARAISO IN || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact received a recall notice for nhtsa campaign number: 14v171000 (electrical system); however, the part needed for the repair was unavailable. the dealer did not know when the part would arrive. the manufacturer was notified. the contact had not experienced a failure.

Reported in: ASHLAND PA || Crash: N || VIN #: 3GNBABDB7AS

ELECTRICAL SYSTEM:IGNITION:SWITCH

tl * the contact owns a 2010 chevrolet hhr. the contact was driving at an unknown speed when the steering wheel seized and the vehicle crashed into a truck. the contact sustained minor injuries to the legs, neck, and back. one of the passengers sustained injuries to the lower back and hands. the other passenger sustained injuries to the lower back and thighs. medical attention was received and a police report was filed. after the crash, the contact received recall notices for nhtsa campaign numbers: 14v153000 (steering) and 14e021000 (electrical system: ignition switch); however, the parts were unavailable. the vehicle was not diagnosed or repaired. the approximate failure mileage was 102,000.

Reported in: SAN ANTONIO TX || Crash: Y || VIN #: 3GNBABDBXAS

STEERING

tl * the contact owns a 2010 chevrolet hhr. the contact was driving at an unknown speed when the steering wheel seized and the vehicle crashed into a truck. the contact sustained minor injuries to the legs, neck, and back. one of the passengers sustained injuries to the lower back and hands. the other passenger sustained injuries to the lower back and thighs. medical attention was received and a police report was filed. after the crash, the contact received recall notices for nhtsa campaign numbers: 14v153000 (steering) and 14e021000 (electrical system: ignition switch); however, the parts were unavailable. the vehicle was not diagnosed or repaired. the approximate failure mileage was 102,000.

Reported in: SAN ANTONIO TX || Crash: Y || VIN #: 3GNBABDBXAS

TRACTION CONTROL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. while driving at an unknown speed, the vehicle began to jerk and would not accelerate. the service traction warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 89,000.

Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 3GNBAADB2AS

POWER TRAIN

tl* the contact owns a 2010 chevrolet hhr. while driving at an unknown speed, the vehicle began to jerk and would not accelerate. the service traction warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 89,000.

Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 3GNBAADB2AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact received notfication of nhtsa campaign id number: 14v153000 (steering) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure.

Reported in: WILLOW SPRING NC || Crash: N || VIN #: 3GNBABDB8AS

UNKNOWN OR OTHER

david stanely chevrolet oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. they said it would take 6-8 weeks to get the parts. as of the 4th of august they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on sep 18th. is this how gm is handling all these recalls?

Reported in: MOORE OK || Crash: N || VIN #: 3GNBACDV7AS

ELECTRICAL SYSTEM

david stanely chevrolet oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. they said it would take 6-8 weeks to get the parts. as of the 4th of august they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on sep 18th. is this how gm is handling all these recalls?

Reported in: MOORE OK || Crash: N || VIN #: 3GNBACDV7AS

STEERING

david stanely chevrolet oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. they said it would take 6-8 weeks to get the parts. as of the 4th of august they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on sep 18th. is this how gm is handling all these recalls?

Reported in: MOORE OK || Crash: N || VIN #: 3GNBACDV7AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering failed intermittently. the power steering, air bag, and service engine sensors were all illuminated and the contact had a difficult time turning the steering wheel. there was a loud clicking noise that was heard each time the steering wheel was turned. the vin was excluded from nhtsa campaign numbers: 14v153000 (steering) and 14v047000 (air bags, electrical system). the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 150,000.

Reported in: OAKLEY CA || Crash: N || VIN #: 3GNBABDB6AS

ELECTRICAL SYSTEM

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the power steering failed intermittently. the power steering, air bag, and service engine sensors were all illuminated and the contact had a difficult time turning the steering wheel. there was a loud clicking noise that was heard each time the steering wheel was turned. the vin was excluded from nhtsa campaign numbers: 14v153000 (steering) and 14v047000 (air bags, electrical system). the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 150,000.

Reported in: OAKLEY CA || Crash: N || VIN #: 3GNBABDB6AS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the interior front driver side door handle became fractured. the vehicle was taken to the dealer where the technician verified the failure and replaced the door handle. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 51,000.

Reported in: PINOLE CA || Crash: N || VIN #: 3GNBADD86AS

UNKNOWN OR OTHER

we've had both inside door handles crumble & break in our hands & the car company wanted almost $400.- to fix them (which i cannot afford). now i & my passenger have to roll the electric windows down, in order to get out of the car...danger... and no one cares!!! i read where others are having the same problems... what the heck??? this is not right!!!

Reported in: PORT ARANSAS TX || Crash: N || VIN #: 3GNBAADB5AS

UNKNOWN OR OTHER

we've had both inside door handles crumble & break in our hands & the car company wanted almost $400.- to fix them (which i cannot afford). now i & my passenger have to roll the electric windows down, in order to get out of the car...danger... and no one cares!!! i read where others are having the same problems... what the heck??? this is not right!!!

Reported in: PORT ARANSAS TX || Crash: N || VIN #: 3GNBAADB5AS

AIR BAGS

airbag harness under passenger seat defective ,,making airbag light come on and stopping airbags from working in a time of a crash

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

UNKNOWN OR OTHER

inside drivers door handle defective ,,will not let driver out of car in a time of a crash

Reported in: EAST BOSTON MA || Crash: N || VIN #: 3GNBAADB4AS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 chevrolet hhr. the contact stated that the front driver and passenger side interior door handles fractured. the contact mentioned that the doors could only be opened by using the exterior handles. the dealer stated that the door handles needed to be replaced. the vehicle was not repaired. the manufacturer was not notified about the issue. the approximate failure mileage was 58,000.

Reported in: CORPUS CHRISTI TX || Crash: N || VIN #: 3GNBABDB9AS

SERVICE BRAKES

i was driving to an appointment, when my power steering flashed on the dash screen and my steering wheel went from fluid to stiff. i pulled over to the side of the road as soon as it happened and turned off the car. when i turned it back on, the steering was fluid again, but the air bag light had came on as well as the abs and traction. the steering wheel was fluid only for a few minuets, and then after making a few turns, i lost the steering once again. i have learned of a recall on the hhr's power steering and starter. i will go to the dealer and ask them what they can do. i am filing this so it is noted in the records of the happenings.

Reported in: ROYAL PALM BEACH FL || Crash: N || VIN #: 3GNBAADB6AS

AIR BAGS

i was driving to an appointment, when my power steering flashed on the dash screen and my steering wheel went from fluid to stiff. i pulled over to the side of the road as soon as it happened and turned off the car. when i turned it back on, the steering was fluid again, but the air bag light had came on as well as the abs and traction. the steering wheel was fluid only for a few minuets, and then after making a few turns, i lost the steering once again. i have learned of a recall on the hhr's power steering and starter. i will go to the dealer and ask them what they can do. i am filing this so it is noted in the records of the happenings.

Reported in: ROYAL PALM BEACH FL || Crash: N || VIN #: 3GNBAADB6AS

STEERING

i was driving to an appointment, when my power steering flashed on the dash screen and my steering wheel went from fluid to stiff. i pulled over to the side of the road as soon as it happened and turned off the car. when i turned it back on, the steering was fluid again, but the air bag light had came on as well as the abs and traction. the steering wheel was fluid only for a few minuets, and then after making a few turns, i lost the steering once again. i have learned of a recall on the hhr's power steering and starter. i will go to the dealer and ask them what they can do. i am filing this so it is noted in the records of the happenings.

Reported in: ROYAL PALM BEACH FL || Crash: N || VIN #: 3GNBAADB6AS

STEERING

tl* the contact owns a 2010 chevrolet hhr. the contact stated that while driving approximately 45 mph, the steering wheel locked causing the vehicle to crashed into a fire hydrant, a mailbox, and landed into a ditch. a police report was filed and no injuries were reported. the vehicle was destroyed. the vehicle was towed to a collision center. the manufacturer was not notified of the failure. the approximate failure mileage was 62,000.

Reported in: ATHENS AL || Crash: Y || VIN #: 3GNBAADB8AS

STEERING

was driving down highway and suddenly the power assist steering quit working and could not steer vehicle. sometime power assist works and sometimes it doesn't.. at times it locks up. had to have a mechanic get vehicle to chevrolet garage because i was not strong enough to steer it.

Reported in: COLUMBIA KY || Crash: N || VIN #: 3GNBABDB4AS

STEERING

power steering goes out while in drive. comes back on when car is turned off and restarted, then goes out again. repeatedly.

Reported in: NORMAN OK || Crash: N || VIN #: 3GNBABDB3AS