chevrolet equinox Problems

chevrolet equinox 2012 Complaints

VEHICLE SPEED CONTROL

tl* the contact owns a 2012 chevrolet equinox. while driving approximately 75 mph, the contacts erroneously brushed against the roller button for the cruise control. the cruise control activated and the vehicle accelerated abnormally. the contact stated that the failure occurred sporadically and was concerned with the placement of the cruise control switch, stating that the component was positioned awkwardly on the steering wheel where his hands were. the manufacturer was made aware of the failure and informed the contact that the vehicle was designed with the button in that manner and they were unable to assist. the contact stated he would have the cruise control disabled. the vehicle was not repaired. the approximate failure mileage was 100. updated 12/12/11*lj the consumer stated the cruise control would lock in at any speed if the cruise control roller switch was brushed against accidently while driving.but, often at times the speed that locked in was higher than the speed he was travelling.

Reported in: STERLING HEIGHTS MI || Crash: N || VIN #: 2GNFLEEK9C6

STRUCTURE

Reported in: STERLING HEIGHTS MI || Crash: N || VIN #: 2GNFLEEK9C6

STEERING

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while in reverse, the power steering system malfunctioned and made it difficult to steer the vehicle. the contact took the vehicle to the dealer where the dealer was unable to duplicate the problem. the contact stated the power steering system malfunctioned approximately four times since purchase. the failure mileage was 2,177. updated 12/16/11*lj updated 12/22/11

Reported in: NEEDVILLE TX || Crash: N || VIN #: 2GNALDEK1C6

POWER TRAIN

tl* the contact owns a 2012 chevrolet equinox. the contact was driving 70 mph when the vehicle decelerated abnormally with the illumination of the check engine warning light. the vehicle was towed to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileages were 2,048.

Reported in: WOOD CLIFF LAKE NJ || Crash: N || VIN #: 2GNFLCEK6C6

EQUIPMENT

chevy has known for almost 2 years that android and blackberry phones do not work with many new chevys. they have a software glitch that they can not repair. this means that owners are not able to safely use their phones while in their cars. i believe that there should be a recall to fix this problem. i personally purchased this vehicle with the knowledge that i had a bluetooth in it. i make and receive a lot of calls while in my car and i can not do this safely with the equinox.

Reported in: LOCKPORT NY || Crash: N || VIN #:

STRUCTURE

2012 chevy equinox. consumer writes in regards to vehicle blind spot *tgw the consumer stated he was not able to see pedestrians when they walked in front of the vehicle. the consumer stated the blind spot was caused by the side mirror and the door frame on the driver's side. *jb

Reported in: HUDSON FL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2012 chevrolet equinox. the contact stated that a groaning noise was emitted from the steering wheel whenever it was turned at low speeds or while stopped. the vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 1,100. updated 7/20/12 *cn updated 07/30/12

Reported in: HOLLYWOOD FL || Crash: N || VIN #: 2GNFLDE59C6

STRUCTURE:BODY

four different times the rear hatch was open and has unexpectedly come down and hit people in the back. no buttons have been pushed to start this action. one time the hatch raised unexpectedly. the chevy dealer has studied the problem and replaced two parts which did not solve the problem. the dealer says they cannot get more information from gm central on solving the problem. a person with a gm terrain had the same problem during the time i have had my equinox problem. i believe he is in philadelpha, but i have found him only by an internet name of "phillythekid" and don't know if his suv got fixed. i believe there must be a gm engineer who designed the hatch system, (which is terribly complicated), and this person could solve the problem. there are several control boxes involved, and numerous interlocks. but no one can reach this person through chevrolet dealers and customer assistance people, and that amazes me. the only reason i find for such a firewall is that gm doesn't want to spend time and money on a problem that is numbered in tens, not thousands. they would just as soon we few people go away and buy another brand. i can find seven instances of unexpected hatch actions on the net that are from various gm suvs. the gm dealers have found nothing in their gm sites. i want my car fixed so no one will be hurt.

Reported in: HENDERSONVILLE NC || Crash: N || VIN #: 2GNFLGE52C6

TIRES:SIDEWALL

sidewall damage to tire. purchased 03/12 and the vehicle has 1200 miles on it. no wrecks or accidents in car. *js

Reported in: MONROE LA || Crash: N || VIN #: 2GNALDEK1C1

POWER TRAIN

tl* the contact owns a 2012 chevrolet equinox. the contact stated that the vehicle experienced three separate sudden acceleration failures. the contact took the vehicle to the dealer, where the transmission control module and the power train control module were updated. the dealer stated that they could not guarantee the repairs would remedy the failure. the contact also stated that for the past 100 miles, the failure had not occurred. the failure mileage was unknown and the current mileage was 3,800.......updated 08-03-12 *bf

Reported in: GOOSE CREEK SC || Crash: N || VIN #: 2GNALPEKXC6

FUEL/PROPULSION SYSTEM

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while driving 65 mph, the check engine warning light illuminated. the vehicle stalled. the contact was unable to restart vehicle. the vehicle was towed to dealer where a faulty fuel pump was located. the vehicle was repaired however the failure recurred. the vehicle was taken to dealer again and the failure was related to bad wiring and a fractured terminal on the fuel line. the manufacturer was made aware of the issue and a claim was filed. the current mileage was 5,400. the failure mileage was 3,000.

Reported in: CLAY NY || Crash: N || VIN #: 2GNFLEEK3C6

FUEL/PROPULSION SYSTEM

tl* the contact owns a 2012 chevrolet equinox. the contact was driving 40 mph when road debris struck the fuel lines, cutting the lines into two. the contact stated that the fuel lines were exposed and could be compromised easily. the vehicle was towed to the dealer who advised the contact that the fuel lines needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 5,000 and the current mileage was 5,579. updated 09/11/12*lj updated 09/14/2012 *js

Reported in: NORTH FORT MYERS FL || Crash: N || VIN #: 2GNALDEK0C6

ELECTRICAL SYSTEM: INSTRUMENT PANEL

tl* the contact owns a 2012 chevrolet equinox. the contact stated that the instrument panel became blurry when the sun reflected on it. as a result, the contact was unable to see the gauges on the instrument panel. the vehicle was taken to the dealer; however they did not provide any further assistance. the manufacturer was made aware of the failure and they stated that the vehicle was operating as designed. the approximate failure and current mileages were 956. updated 9/10/12 *cn

Reported in: SYDNEY OH || Crash: N || VIN #: 2GNFLDE5XC6

STEERING

when stopped at a stop sign or red light sometimes the engine tries to cut out, and the car jerks like it is trying to stay cranked. i have a friend that has a gm terrain and hers does the same thing. when turning there is a knocking in the steering. the speakers have a rattling sound like they are busted, but it doesn't do it all of the time. i took my car to the dealer, but of course they couldn't find anything wrong with it, the car now has 23,000 and it still hasn't been fixed. (this has been going on since september of 2011 when i bought the car).

Reported in: CRYSTAL SPRINGS MS || Crash: N || VIN #: 2GNALBEK6C1

ENGINE

Reported in: CRYSTAL SPRINGS MS || Crash: N || VIN #: 2GNALBEK6C1

ELECTRICAL SYSTEM

Reported in: CRYSTAL SPRINGS MS || Crash: N || VIN #: 2GNALBEK6C1

STEERING

tl* the contact owns a 2012 chevrolet equinox. the contact stated that the steering wheel was exhibiting a loud growling noise while driving and the vehicle also abnormally vibrated. the vehicle was taken to the dealer several times for the defect. the dealer inspected the vehicle and was able to recreate the failure. the dealer added the power steering fluid however, the failure was not corrected. the manufacturer was made aware of the failure and stated that the steering noise was a characteristic of the vehicle. the failure mileage was 2,000 and the current mileage was 3,200. ..updated 09-21-12*bf the consumer stated the noise was heard when driving at a low sped. updated 09/25/12

Reported in: GALLION OH || Crash: N || VIN #: 2GNFLFE50C6

STEERING

adjustable telescopic steering wheel would not lock into position unless it was moved up and down in and out to find gear. dealer replaced steering column but problem still occurs. went back to dealer and they showed me an 2012 equinox on the showroom floor that did same thing. dealer said it is normal for equinox?

Reported in: HILLSBOROUGH NJ || Crash: N || VIN #: 2GNALDEK5C6

POWER TRAIN

after applying the brakes to make a right turn, i then applied the gas to go around a corner. upon applying the gas, the engine revved up much faster than it would normally. i quickly applied the brakes, and stopped forward movement. however,the engine continued to "rev". i put the gear in "neutral" and then "park", the motor continuing to "rev". i drove about 50 ft to the top of the hill, put the gear in neutral, then park, and then shut the motor off. i let the car sit about 30 seconds and started the engine. the engine "revved" as before so i did the neutral, park, engine off sequence again and waited about 30 seconds to start the engine. same problem. after shutting off the engine this time, however, i waited about 4 or 5 minutes to start the engine. this time the engine speed was normal so i drove home. the dealer was notified, and the dealer had the car towed to its dealership where it is at this time. the dealer is van chevrolet-cadillac in kansas city, mo.

Reported in: KANSAS CITY MO || Crash: N || VIN #: 2GNALPEK6C6

VEHICLE SPEED CONTROL

Reported in: KANSAS CITY MO || Crash: N || VIN #: 2GNALPEK6C6

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

2012 chverolet equinox. consumer states problem with towing the vehicle *tgw the consumer stated according to the manual, that in order to tow the vehicle on all four wheels, the number 32 fuse must be removed. however, when it was removed, the 12 volt receptacle was disconnected which rendered the brake buddy non-functional.*jb updated 11/27/12 updated 02/11/13.

Reported in: ZEPHYRHILLS FL || Crash: N || VIN #: 2GNALDEK6C6

SERVICE BRAKES

Reported in: ZEPHYRHILLS FL || Crash: N || VIN #: 2GNALDEK6C6

ELECTRICAL SYSTEM

the night sandy hit on the east coast, it was windy in michigan. our city was doing leaf pickup around that time so leaves were accumulated at the edges of the roads. the car was being driven through a subdivision on a paved road and it just caught on fire. gm will take no responsibility for the fire. they say leaves blew up under the car and they are what caught on fire. how can vulnerable areas not be shielded from this? the car was about a month old!!! the fire burnt for about 7 minutes. the dealership says that there is nothing they can do. a team from gm inspected the car and they will not even let us see their report. we haven't had a car for over a month and i for one am furious! they tell us if we have the car repaired we lose any right to pursue legal proceedings.... we have to pay $500 (our insurance deductible) to start repairs even though they wont tell us what is damaged even though we purchased additional insurance at the time of purchase through the dealer to cover our deductible in the event of damage... all they say is that it was our fault for not reading the manual regarding driving or parking over leaves... we found reference to it in the off road portion of the manual. the car had never been driven off road.

Reported in: GRAND BLANC MI || Crash: N || VIN #: 2GNALBEK5C6

STEERING

Reported in: GRAND BLANC MI || Crash: N || VIN #: 2GNALBEK5C6

AIR BAGS

i was stopped in traffic when a vehicle rear ended my vehicle while traveling around 40-50 mph at the time of impact. the force of the impact pushed me forward into the vehicle in front of mine causing extensive damage to my vehicle and the causing vehicle and minor damage to the vehicle in front of mine. the impact caused the airbags to activate which prompted onstar to come on. the airbags never actually activated. the amount of damage caused by the crash was $17,000 to repair which caused the vehicle to be totaled. the amount of damage upon inspection shows that the airbags should have deployed.

Reported in: CANAL WINCHESTER OH || Crash: Y || VIN #: 2GNALDEK9C6

CHILD SEAT

the crotch buckle on my child's car seat gets stuck at times which makes it nearly impossible to get my son out. it's happened several times and there doesn't seem to be any reason to why or when it happens. in order to get the buckle to release i have to use so much force that it hurts me and i fear that eventually i will not be able to unlatch it and i will have to cut my son out. i also worry that this will happen during an emergency. i have notified the manufacturer but have not received a reply.

Reported in: WACO TX || Crash: N || VIN #:

VISIBILITY

filled up my gas tank and when tank was filled and paid for put in d and a huge bang was heard, looked in my rearview mirror to find the glass was shattered. three gentlemen came right to the car and asked what happened cause the heard the bang. one of the men cleaned the glass out of my window so i could go 15 miles home. i then made a claim to my insurance company after call the dealership where it was purchased and them telling me it was anything they did, report it to your insurance company.

Reported in: WEST WINFIELD NY || Crash: N || VIN #: 2GNFLGEK5C6

FUEL/PROPULSION SYSTEM

the fuel line on the 2012 equinox (is a flex fuel, don't know if that makes any difference) is plastic and not protected from road hazards. the line runs close to the frame on the driver's side from the rear to front of the car. about where the driver side passenger door is, the fuel line has blue plastic connectors fastening the plastic fuel line. this section of fuel line and the blue connector tabs sit lower than the vehicle frame. (there is also another section in from the rear tire that sits a little higher, but still unprotected) . road hazards such as ice chunks, hard snow, dirt/gravel roads with ruts or high center, dirt clots, rocks, dead animals or anything that is about 7- 8 inches or higher ( or gets knocked up there) will break these plastic connectors or fuel line and gas will pour out of the vehicle. my fuel line broke by hitting a small mound of snow that had frozen overnight, by backing out of my driveway. after quickly noticing the fuel leak i rushed to a local auto shop (less than 4 miles) and lost about a full tank of gas before getting there. none of the local dealers had this part, was without a vehicle for 3 days.

Reported in: MACON MO || Crash: N || VIN #:

POWER TRAIN

upon acceleration, when the transmission upshifts into 2nd gear it will go into neutral. the engine will rev up but the vehicle just coasts. if you take your foot completely off the gas it will eventually slam into gear and will resume driving but has erratic and hard gear changes and may also go back into neutral again. this will last for the entire drive cycle unless you pull over and turn the ignition off and restart the vehicle which resets the system. it does not turn on the cel light or store any failure codes or information. it is a intermittent issue with no set pattern. very dangerous when you are pulling out into traffic or attempting to merge or pass another vehicle. i traded in a 2011 equinox with the exact same problem for this 2012 equinox when the dealer could not correct it. i have checked various equinox forums and i am not the only person that is having this issue. just a matter of time before someone gets run over because the vehicle will not accelerate.

Reported in: GRANBURY TX || Crash: N || VIN #: 2GNALFEK9C6

ENGINE

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while driving approximately 45 mph, the vehicle stalled and the service battery charging system warning light illuminated. the vehicle was towed to the dealer where the failure was unable to be replicated. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 22,000.

Reported in: SUCCASUNNA NJ || Crash: N || VIN #: 2GNFLGE50C6

FUEL/PROPULSION SYSTEM

when the car is excelling from a stopped position, around the time the car is reaching 10 mph, braking for a complete stop than having to accelerate before coming to a complete stop; such as when a stopping for a red light and the light turns green, or slowing down from exiting the interstate the vehicle will shift hard, making a 'clunk' type sound. also, while driving under normal conditions the steering wheel will make sudden small jerking motion. both problems have occurred multiple times, in various driving conditions. the cruise has been on and off when the steering issue has occurred; the traction control has been on and off when the steering issue has occurred. i drive in 'eco' mode regularly. and i am not including sudden stops in this complaint.

Reported in: LEBANON TN || Crash: N || VIN #: 2GNALBEK1C1

STEERING

Reported in: LEBANON TN || Crash: N || VIN #: 2GNALBEK1C1

VEHICLE SPEED CONTROL

Reported in: LEBANON TN || Crash: N || VIN #: 2GNALBEK1C1

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

tl* the contact owns a 2012 chevrolet equinox. the contact stated that the tire pressure monitoring system failed as the contact rotated the tires. the system failed to notify of any pressure issues with the tires. the dealer advised the contact that the tires needed to be rotated again to correct the tire monitoring failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 7,000 and the current mileage was 28,000.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 2GNALBEK9C1

SEAT BELTS

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while traveling various speeds, the passenger rear seat belt continuously tightened and constricted the passenger. the vehicle was taken to the dealer where the seat belt was replaced. the manufacturer was not contacted about the failure. the failure mileage was 19,000.

Reported in: CANTON GA || Crash: N || VIN #: 2GNALBEK6C1

POWER TRAIN

2012 chevrolet equinox. consumer writes in regards to vehicle transmission issues. *smd a month after purchasing the vehicle, the consumer stated the vehicle was sluggish, as the transmission was not shifting correctly. the next occurrence happened on january 2, 2013. the consumer stated before she could come to a complete stop, the vehicle stopped on its own, as if she hit a stone wall. the vehicle was taken back to the dealer, but they were unable to find a problem. also, the vehicle would stall, when slowing down. there was a noise coming from the front end. the dealer called the consumer to let her know, they ordered some bolts, so they could be bolted to the frame. on another occasion, while the cruise control was set, the consumer applied the brake, but the vehicle did not stop. the consumer returned to the dealer, because of a grinding/grating noise coming from the vehicle. on several occasions, the vehicle went into a high rate of rate speed and applying the brakes, did not stop the vehicle. updated 03/27/14

Reported in: AMENIA NY || Crash: N || VIN #:

VEHICLE SPEED CONTROL

Reported in: AMENIA NY || Crash: N || VIN #:

STRUCTURE

Reported in: AMENIA NY || Crash: N || VIN #:

SEATS

tl* the contact owns a 2012 chevrolet equinox. the contact stated that both the driver and passenger's side head rests remained stationary and could not be maneuvered. the dealer informed the contact that the head rest was functioning as designed. the manufacturer was not notified of the problem. the approximate failure mileage was 20,000. the vin was unavailable.

Reported in: JACKSONVILLE FL || Crash: N || VIN #:

AIR BAGS

i was traveling south as another car was traveling north. the car traveling north made a rapid left turn directly in my traveling path. we collided and my car was totaled. i hit the steering wheel pretty hard because the airbag did not deploy. how should i proceed?

Reported in: MINNEAPOLIS MN || Crash: Y || VIN #: 2GNALBEKXC1

WHEELS

on first visit in august 2012 was told it was a wheel noise and that it would go away .days later noise was back .took it back to dealer service manager rode with me heard noise. car was kept a day on picking it up was told it was a "moaning noise" and it was due to rubber seal drying and rubbing on metal sleeve right rear hub replaced .noise returned!!!!!car taken back "third time" car kept overnite tech did not hear noise again service manager rode with me did not hear noise was told to bring it back if noise occurs .noise has occurred not feeling "safe"driving this car taking car back noise occurs to often!!!friends and family hears it also they say it sounds like "door" with hinges loose.

Reported in: CHARLOTTE NC || Crash: N || VIN #:

STRUCTURE:BODY

i was pulling into a parking lot at an angle to the curb with my foot on the brake and all of a sudden the vehicle accelerated causing it to jump the curb and hit a tree near the curb causing causing over $6000 worth of damage.

Reported in: PAWLEYS ISLAND SC || Crash: Y || VIN #: 2GNALPEK2C1

ELECTRICAL SYSTEM

2012 chevrolet equinox - 43,600 miles. driving normally along a residential road and all inside electrical begin flashing like a strobelight. vehicle dies soon after. taken to mechanic, analysis done and faulty alternator is the culprit. gm claims vehicle is out of warranty and i have to pay for repair out of pocket. after less than 1.5 years of ownership (and buying brand new), already have to replace a major electrical component.

Reported in: LINCOLN NE || Crash: N || VIN #: 2GNFLEE53C6

STRUCTURE:BODY

we were sitting still at train crossing when we were struck from the rear and was shoved forward 8-10 feet into the car in front of us. the car is a total loss. with all of the rear and front damage, none of the airbags were deployed. also, both front seats broke loose from the seat brackets that hold the seats to the floor. my wife (passenger seat) not only broke loose but the seat twisted.

Reported in: AVON IN || Crash: Y || VIN #: 2GNALDEKXC6

SEATS

Reported in: AVON IN || Crash: Y || VIN #: 2GNALDEKXC6

AIR BAGS

Reported in: AVON IN || Crash: Y || VIN #: 2GNALDEKXC6

SUSPENSION

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while driving approximately 10 mph, the front driver's side of the vehicle dropped to the ground. the brakes and steering wheel also became unresponsive as the vehicle proceeded to crash into another vehicle. the vehicle came to a stop when the contact crashed into a curb. there were no injuries. the police reported to the scene and confirmed that the axle was fractured and caused the failure. in addition, the front driver's side wheel had collapsed under the vehicle. the vehicle was towed to the dealer. the manufacturer was made aware of the failure and advised that the engineers had determined that the crash could have been caused by road debris. the vehicle was not repaired. the approximate failure mileage was 16,391.

Reported in: CUMBERLAND MD || Crash: Y || VIN #: 2GNFLGEK1C6

ELECTRICAL SYSTEM

tl-the contact owns a 2012 chevrolet equinox. the contact stated that while driving approximately 20 mph. the vehicle all wheel drive indicator light illuminated and became inoperable. the contact called onstar roadside assistance. the contact had to turn off his vehicle and turn it back on, for the vehicle to reset the computer. the vehicle was able to be driven home. the contact stated that the failure had not recurred. the vehicle was not taken to a dealer for diagnosis of repairs. the manufacturer had not been made aware of the problem. the approximate failure mileage was 25,000.lj

Reported in: SCOTTS MILLS OR || Crash: N || VIN #: 2GNFLGEK2C6

FUEL/PROPULSION SYSTEM

tl* the contact owns a 2012 chevrolet equinox. the contact stated that while driving 25 mph, the check engine warning light illuminated as the vehicle stalled. the vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired. the approximate failure and current mileage was 90,000.

Reported in: SYPERSS TX || Crash: N || VIN #: 2GNALBEK3C1

POWER TRAIN

while driving i slowed down to stop for light , light changed so i accelerated when i step on gas vehicle hesitated and lurched forward with an impact similar to being rear ended at a high rate of speed. on another occasion when accelerating vehicle almost stalled before transmission engaged. on another occasion the vehicle was at a dead stop and when i stepped on gas peddle vehicle did not move immediately . this has been an intermittent problem going on for over 2 years and 30000 miles. every time i took it in for maintenance i would complain about problem to no help from dealer they could not duplicate. i contacted gm about problem they sent me to selling dealer who kept it for one and a half days and could not duplicate .the service manager told me his wife had the same problem and they are trading there vehicle in on the same vehicle with a 6 cylinder. the service writer who wrote up my vehicle has the same problem in a different model but he just lives with it. we feel this vehicle has become very unsafe and we do not know how to get this resolved. i have contacted gm again and they had not responded. we have found several other people experiencing the same problem on several websites including chevy forum .

Reported in: LILBURN GA || Crash: N || VIN #: 2GNALDEK6C1

EQUIPMENT ADAPTIVE

the 2012 chevy equinox stall constantly below 30 mph. it stalls at least 2 to 3 times trying to back out of garage to move it 10 feet. the idle startes off smooth but within 10 seconds the equinox starts idling rough and jerking, then it stalls. when stopped at stop light the equinox jerks back and forth, when i give it gas to go, the equinox jerks foward and usually dies on me. it burns a large amout of gas and oil, i have to refill the oil up at least once a week.i have changed the oil myself and found the oil is saturated with metal filings. the check engine light comes on and off repeatedly. i have already replaced the battery twice because of a dead cell. i have replaced the front right tire due to a blow-out at 24,000 miles and dealership refused to replace it, saying i hit something and it could not have blown out. the entire navigation system in out and the lights flicker in the cup holders. the tire pressure sensors when out for at least 5 days and it started working again with no repair of the system. this is not a safe vehicle to drive considering, i don't know when it is going to stall drining down the highway. a recall is mandatory for full replacement!!!!