Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Cfmoto Powersports, Inc.
Safety Issue:
CFMOTO POWERSPORTS, INC. (CFMOTO) is recalling certain 2023 450SS motorcycles. The telematics box (T-box) may fall onto the front steering forks, which can cause a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SAF-2024-01
Recall Date: Feb 13, 2024
Consumer Complaints
3 ComplaintsCfmoto Powersports, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Lafayette PowerSports is not ordering my recall part. Been since April 22nd that I first contacted them about it. A month and a half later, I went in person, and they never ordered it. They said they'll order it and should be here by 4 days. Waited a week, called them, rep told me they can't check and have to wait for the manager to get back and they'll call me. It's been a week later and still nothing. This is a recall part that can fall into my forks and effect my steering. Pretty serious and they're not taking it serious
Corrective Action:
Lafayette PowerSports is not ordering my recall part. Been since April 22nd that I first contacted them about it. A month and a half later, I went in person, and they never ordered it. They said they'll order it and should be here by 4 days. Waited a week, called them, rep told me they can't check and have to wait for the manager to get back and they'll call me. It's been a week later and still nothing. This is a recall part that can fall into my forks and effect my steering. Pretty serious and they're not taking it serious
Additional Notes:
Lafayette PowerSports is not ordering my recall part. Been since April 22nd that I first contacted them about it. A month and a half later, I went in person, and they never ordered it. They said they'll order it and should be here by 4 days. Waited a week, called them, rep told me they can't check and have to wait for the manager to get back and they'll call me. It's been a week later and still nothing. This is a recall part that can fall into my forks and effect my steering. Pretty serious and they're not taking it serious
Mfg Campaign: 11597018
Recall Date: Jun 26, 2024
Cfmoto Powersports, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Corrective Action:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Additional Notes:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Mfg Campaign: 11589277
Recall Date: May 17, 2024
Cfmoto Powersports, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Corrective Action:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Additional Notes:
The contact owns a 2023 CF Moto 450SS Motorcycle. The contact stated that while riding at 15 MPH, the rear brakes failed to operate while attempting to stop the motorcycle. There was no warning light illuminated. Due to the failure, the contact attempted to take the motorcycle to the dealer for service. Upon entering a parking lot, the front brake handles began to stick. Due to the failure, the motorcycle was difficult to accelerate. The contact made it to the dealer where a diagnostic test was performed. The mechanic stated that the brake light pressure switch had failed and caused the rear brake defect. The contact was then informed that the front brake handle defect was caused by a brake master cylinder failure. The motorcycle was repaired under warranty. Recently, the contact stated that while riding 45 MPH, the motorcycle shut off without warning. The contact engaged the clutch to safely pull off to the shoulder of the road. The failure nearly caused the contact to be thrown off the bike. Due to the failure, the motorcycle was towed to the dealer however, the motorcycle was not yet diagnosed. The motorcycle had yet to be repaired. The motorcycle remained in the possession of the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Mfg Campaign: 11589277
Recall Date: May 17, 2024
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