buick lucerne Problems
buick lucerne 2008 Complaints
ELECTRICAL SYSTEM:BATTERY
tl*the contact owns a 2008 buick lucerne. after purchasing the vehicle, the contact realized that the battery was located under the rear passenger seat. the contact stated that if a crash occurred, battery fumes and acids could be released into the passenger compartment. the dealer and manufacturer have not been notified. there had been no failure to date. the current mileage was 25.
Reported in: LIBERTY MO || Crash: N || VIN #: 1G4HP57298U
SERVICE BRAKES, HYDRAULIC:ANTILOCK
there is a clunking of the driverside front brakes followed with a scraping sound in the engine compartment accompanied with a hesitation in maintaining driving speed. the car will then show a warning to service the stabilitrack system. when this occurs brakes feel like there is something loose that is between brake pad and disc. dealership said it needed to reprogram the module. they did but problem persists. now module needs replacing. the vehicle is a hazard should brakes fail or lock up.
Reported in: MONTGOMERY AL || Crash: N || VIN #: 1G4HD57238U
ELECTRICAL SYSTEM
i purchased a new 2008 buick lucerne and unable to read instrument panel gauges especially speed, gas, etc during daylight periods with bright sun and/or hazy when auto running lights are on. driver is unable to observe the auto's speed, amount of fuel and other instruments on panel. this is caused by the instrument panel being install to far back into the console , therefore in deep shadow . also there is no back lighting when the auto running lights are on. this iis a major safety day time concern as driver is unable to proper judge his speed as well as being able to observe other instrument panel monitors.
Reported in: HUNTINGTON NY || Crash: N || VIN #: 1G4HD572X8U
POWER TRAIN:AUTOMATIC TRANSMISSION
this is a report of a design flaw that might result in a safety issue. i recently took delivery of a 2008 buick lucerne cxl. i purchased the optional six-passenger version which means that the gearshift lever is mounted on the steering column instead of on a floor console, like most other cars. when the gearshift lever is in the "drive" position, the view of the radio display is obscured, causing me to move my head to look around the gearshift lever to view the display. as a result, my attention to the road is much more distracted than if i had an unobstructed view of the radio display. this could lead to an accident.
Reported in: ELK GROVE CA || Crash: N || VIN #:
VISIBILITY
this is a report of a design flaw that might result in a safety issue. i recently took delivery of a 2008 buick lucerne cxl. i purchased the optional six-passenger version which means that the gearshift lever is mounted on the steering column instead of on a floor console, like most other cars. when the gearshift lever is in the "drive" position, the view of the radio display is obscured, causing me to move my head to look around the gearshift lever to view the display. as a result, my attention to the road is much more distracted than if i had an unobstructed view of the radio display. this could lead to an accident.
Reported in: ELK GROVE CA || Crash: N || VIN #:
ELECTRICAL SYSTEM: INSTRUMENT PANEL
tl*the contact owns a 2008 buick lucerne. the contact noticed that the lighting on the instrument control panel had a constant low intensity, resulting in poor illumination. as a result, he was unable to see the warning lights and other important information on the instrument control panel. he took the vehicle to the dealer and they stated that it was a characteristic of the vehicle. the failure mileage was 90 and current mileage was 1,300. update 10/01/08 *cw updated 10/02/08. *jb
Reported in: FLORISSANT MO || Crash: N || VIN #: 1G4HP57258U
ELECTRICAL SYSTEM: INSTRUMENT PANEL
on a sunny day it is not possible to read the instrument panel under the cowl. most important : one cannot read the speedometer so that you can only judge your speed by whether you are passing everyone or they are passing you. nor are any of the other instruments readable. at night there is no problem as the instrument lights are fine, but the instrument lights do nothing to help the day problem. these are all accidents waiting to happen. i spoke with buick in detroit and also my local buick dealer. detroit said they were aware of the problem but had no suggestion. my dealer also had no suggestion. this is clearly a design flaw that needs correction.
Reported in: MALIBU CA || Crash: N || VIN #:
STRUCTURE:BODY
tl*the contact owns a 2008 buick lucerne. the vehicle was purchased new with excessive scratches on the exterior paint. the scratches covered the entire body of the vehicle. the sales representative observed the defects during the new vehicle inspection. immediately, the authorized dealer collision center inspected the vehicle and stated that the scratches were due to faulty paint workmanship. the manufacturer was notified of the defective exterior paint and refused to repair the vehicle. the contact was displeased to know that there was no remedy for the defect once it was reported to the dealer at the time of sale. the failure mileage was 456 and current mileage was 4,000.
Reported in: WILBRAHAM MA || Crash: N || VIN #: 1G4HE57Y68U
ENGINE AND ENGINE COOLING:COOLING SYSTEM
defroster vents improperly positioned to keep front windshield clear in near zero conditions. window wiper blades park in an area below the heated portion of the windshield. wipers froze to the window, during the delay in the interrupted operation, while driving in a snow storm at 3 deg. temp. window actually became totally frozen over and visibility became impossible. on the passenger side, ice accumulated in the wiper pave in the lower right corner, about 3 x 6 x 1/4 thick and the wiper had to navigate up and over this frozen mass.
Reported in: FALCONER NY || Crash: N || VIN #: 1G4HE57Y68U
VISIBILITY
defroster vents improperly positioned to keep front windshield clear in near zero conditions. window wiper blades park in an area below the heated portion of the windshield. wipers froze to the window, during the delay in the interrupted operation, while driving in a snow storm at 3 deg. temp. window actually became totally frozen over and visibility became impossible. on the passenger side, ice accumulated in the wiper pave in the lower right corner, about 3 x 6 x 1/4 thick and the wiper had to navigate up and over this frozen mass.
Reported in: FALCONER NY || Crash: N || VIN #: 1G4HE57Y68U
FUEL SYSTEM, GASOLINE
i purchased an 08 buick lucerne in sept. of 08. my concern deals with the accelerator. this model i am told has an all electronically controlled accelerator. i find it almost impossible to hold an even speed on the highway as it is constantly either speeding up or slowing down, and i have no perception of ever moving the pedal. at stop signs/lights it will sometimes leap out with a "jack rabbit" start which was totally unplanned for. this i feel is a major safety issue plus i also think it has a lot to do with the poor mileage i am experiencing. i am only getting 15-23 mpg which is far from the 23-29 i got on my 05 lasabre with the same engine. i have had it to two dealerships and they basically tell me this is all electronic and there is nothing they can do. i find this answer unacceptable and hope that you can possibly help. thank you
Reported in: N. FT. MYERS FL || Crash: N || VIN #: 1G4HD57288U
VISIBILITY
during freezing rain or snow conditions there is a build-up of ice at the base of the windshield below the point of the defrosters. heat from the defroster system cannot reach the area of build-up causing the wipers to constantly pass over the ice and become clogged with ice which is then dragged across the windshield causing poor visibility and a potential driving hazard. in just a few miles of driving it was necessary to pull over and scrape the windshield and clear the ice from the wipers in order to have adequate visibility. this is a potential safety condition due to the limiting of visibility and the repeated stops to clear the ice.
Reported in: EAU CLAIRE WI || Crash: N || VIN #: 1G4HD57278U
ELECTRICAL SYSTEM
i took delivery of a 2008 buick lucerne.last year. almost immediately i had problems. i proceeded under pa. lemon law due to electrical issues (engine light indicating a problem) represented by counsel. i was told the problem was fixed and settled for a flat amount. since that time i have had additional engine light issues but this time it has been diagnosed (and documented) as a problem completely different than that which occurred previously. the original problem was well in excess of five times and close to 30 days down time. this new problem is now on its second occurrence and now i am in rental car. i have informed gm and the dealer that this vehicle is an accident waiting to happen. it is a potential death trap. the dealer finally admits today that this vehicle is defective. however, gm has taken a position that the first incident was settled that they refuse to acknowledge that there is a new & second problem not fixed by the first recall. i have even offered to give them their settlement money back on the first occurrence i am so disgusted. the car is a danger not only to myself but to others that i am on the road with as a travel the pa tpk. everyday for work. gm refuses to listen to their dealer who now admits that this vehicle is defective and confirms a new and second problem. gm will not listen to their dealer nor take this seriously. one problem solved another electrical problem (supposedly involving an emission systems breakdown) to go. can someone at the agency please help me?
Reported in: FURLONG PA || Crash: N || VIN #: 1G4HD57268U
AIR BAGS
on march 11, the accelerator stuck on my mother's 2008 buick lucerne and she jumped a rr tie barrier and crossed the front yard and hit an oak tree at perhaps 30 mph. she thinks she turned off the engine in attempt to prevent vehicle from going down a steep hill and into the street. she's not sure she was wearing a seatbelt. airbag did not deploy. she sustained serious injury to hip and pelvis. i don't know if airbag should have deployed or if it would have saved her from serious injury, but i would like an independent party investigate the black box data to see what light could be shed.
Reported in: JACKSON MS || Crash: Y || VIN #: 1G4HD57238U
STEERING
tl*the contact owns a 2008 buick lucerne. the contact was driving approximately 35 mph in severe rainy weather conditions. suddenly, the steering wheel locked without warning. the driver exerted greater effort to turn the steering wheel. the speed was reduced and the vehicle was pulled over to the side of the road with caution. the gear shift was placed into " neutral" position and then to the "drive" position. the vehicle was able to resume normal operation. whenever the vehicle was in operation in rainy weather conditions the failure occurred. the vehicle was taken to an authorized dealer for inspection. the failure was contributed to the water seepage to the steering serpentine belt. the vehicle has not been repaired for the malfunction. the contact had concerns of the safety risk involved. the failure mileage was 16,000 and the current mileage was 17,500.
Reported in: ST. PETERSBURG FL || Crash: N || VIN #: 1G4HD57268U
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
tl*the contact owns a 2008 buick lucerne. while driving 20 mph his vehicle shut off and would not restart. the vehicle was towed to the dealer. the vehicle was repaired at no cost to the owner. the failure mileage 13,600. updated 1/28/10 *cn the consumer stated upon entering a highway from an entrance ramp, as he tried to merge with traffic, he discovered he was unable to accelerate and completely lost power without any warning or lights on the dash. the vehicle was towed to the dealer where the fuel pump module was replaced. the consumer stated the vehicle was repaired in a timely fashion. updated 02/03/10.*jb
Reported in: SOUTHINGTON CT || Crash: N || VIN #: 1G4HP57278U
INTERIOR LIGHTING
i have an 08 buick lucerne cxl under warranty. at times the instrument panel lights are so dim you cannot read the panel when the sun shines on them a bit. i took it to dealer and they replaced panel light. no help. they said buick will not help them. took it back and explained problem and they said yes, you and a thousand others. i contacted buick division and they file my email and give me a long number. dealer agrees it is a safety problem. when driving in mountains i want to know my speed, gear i'm in etc. it don't happen all the time so i am sure there is a simple fix. a switch or computer or something similiar. thankyou.
Reported in: SUTTON NE || Crash: N || VIN #: 1G4HD57248U
ELECTRICAL SYSTEM: INSTRUMENT PANEL
i have an 08 buick lucerne cxl under warranty. at times the instrument panel lights are so dim you cannot read the panel when the sun shines on them a bit. i took it to dealer and they replaced panel light. no help. they said buick will not help them. took it back and explained problem and they said yes, you and a thousand others. i contacted buick division and they file my email and give me a long number. dealer agrees it is a safety problem. when driving in mountains i want to know my speed, gear i'm in etc. it don't happen all the time so i am sure there is a simple fix. a switch or computer or something similiar. thankyou.
Reported in: SUTTON NE || Crash: N || VIN #: 1G4HD57248U
INTERIOR LIGHTING
during daylight hours the instrumental panel lights will be dim or go dim while driving. you will not be able to read any information on the dash when sun shines on or near the panel. dealer replaced panel but it did no good. went back to dealer but he said they could not fix it.
Reported in: SUTTON NE || Crash: N || VIN #: 1G4HD57248U
ELECTRICAL SYSTEM: INSTRUMENT PANEL
during daylight hours the instrumental panel lights will be dim or go dim while driving. you will not be able to read any information on the dash when sun shines on or near the panel. dealer replaced panel but it did no good. went back to dealer but he said they could not fix it.
Reported in: SUTTON NE || Crash: N || VIN #: 1G4HD57248U
VISIBILITY
this complaint is an exact copy of another one because we experience the exact same issue. during freezing rain or snow conditions there is a build-up of ice at the base of the windshield below the point of the defrosters. heat from the defroster system cannot reach the area of build-up causing the wipers to constantly pass over the ice and become clogged with ice which is then dragged across the windshield causing poor visibility and a potential driving hazard. in just a few miles of driving it was necessary to pull over and scrape the windshield and clear the ice from the wipers in order to have adequate visibility. this is a potential safety condition due to the limiting of visibility and the repeated stops to clear the ice.
Reported in: MAPLEWOOD MN || Crash: N || VIN #:
FUEL SYSTEM, OTHER
after fuel gauge gets down to full ,shut engine off,restart engine fuel gauge will drop one eighth,shut engine off, restart engine gauge will read up one eighth or back to where it was. it reads up1/8 then down 1/8 then back up 1/8.
Reported in: LELAND NC || Crash: N || VIN #: 1G4HD57228U
ELECTRICAL SYSTEM
2008 buick lucerne. consumer writes regarding recall and class action suit involving gm *tgw the consumer stated the heated washer fluid system (hwfs) was a marketing feature on the gm product. the proposed solution of permanently disabling and removing the heated washer fluid system is neither acceptable nor just. *jb
Reported in: CINCINNATI OH || Crash: N || VIN #: 1G4HE57Y48U
VISIBILITY:REAR WINDOW WIPER/WASHER
the heated windshield washer recall 10153 is not sufficient. they are not offering a repair but to disable it. i and many others who have this option are not going to get the recall done because we want this feature to work. because of this many are at risk. what if someone does not get it done and parks their vehicle under an apartment complex garage and it ignites? even people who that do not have this car are at risk. i bought a much more expensive car then i really needed because of this feature. gm should be forced to find a new vendor to design a replacement module. it's being disabled because it is cheaper for them to give you $100 then to redesign and fix the problem. what will be next, if the abs modules start to burn and the vendor goes out of business will they then have a recall to disable the abs? i plead with you to not let gm get away with this. thank you
Reported in: NEW YORK NY || Crash: N || VIN #: 1G4HD57238U
ELECTRICAL SYSTEM
the heated windshield washer recall 10153 is not sufficient. they are not offering a repair but to disable it. i and many others who have this option are not going to get the recall done because we want this feature to work. because of this many are at risk. what if someone does not get it done and parks their vehicle under an apartment complex garage and it ignites? even people who that do not have this car are at risk. i bought a much more expensive car then i really needed because of this feature. gm should be forced to find a new vendor to design a replacement module. it's being disabled because it is cheaper for them to give you $100 then to redesign and fix the problem. what will be next, if the abs modules start to burn and the vendor goes out of business will they then have a recall to disable the abs? i plead with you to not let gm get away with this. thank you
Reported in: NEW YORK NY || Crash: N || VIN #: 1G4HD57238U
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
tl* the contact owns a 2008 buick lucerne. the contact stated when refueling the vehicle, gasoline would spew back out from the filler tube and onto the contact. the dealer advised that the vehicle was repaired but the failure persisted. in addition, the front driver window was abnormally slow in opening and would squeak. the driver seat has no padding and when exiting the vehicle, she would have to tilt the steering wheel upward in order to exit. the vehicle was not repaired. the failure and current mileage was 19,950. updated 12/7/10 *cn the consumer also stated the traction light illuminated and the door locks had to repaired. updated evoq 03/01/11
Reported in: LAKE DELTON WI || Crash: N || VIN #: 1G4HP57298U
TRACTION CONTROL SYSTEM
tl* the contact owns a 2008 buick lucerne. the contact stated when refueling the vehicle, gasoline would spew back out from the filler tube and onto the contact. the dealer advised that the vehicle was repaired but the failure persisted. in addition, the front driver window was abnormally slow in opening and would squeak. the driver seat has no padding and when exiting the vehicle, she would have to tilt the steering wheel upward in order to exit. the vehicle was not repaired. the failure and current mileage was 19,950. updated 12/7/10 *cn the consumer also stated the traction light illuminated and the door locks had to repaired. updated evoq 03/01/11
Reported in: LAKE DELTON WI || Crash: N || VIN #: 1G4HP57298U
FUEL SYSTEM, GASOLINE
tl* the contact owns a 2008 buick lucerne. the contact stated when refueling the vehicle, gasoline would spew back out from the filler tube and onto the contact. the dealer advised that the vehicle was repaired but the failure persisted. in addition, the front driver window was abnormally slow in opening and would squeak. the driver seat has no padding and when exiting the vehicle, she would have to tilt the steering wheel upward in order to exit. the vehicle was not repaired. the failure and current mileage was 19,950. updated 12/7/10 *cn the consumer also stated the traction light illuminated and the door locks had to repaired. updated evoq 03/01/11
Reported in: LAKE DELTON WI || Crash: N || VIN #: 1G4HP57298U
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
tl* the contact owns a 2008 buick lucerne. the contact stated when refueling the vehicle, gasoline would spew back out from the filler tube and onto the contact. the dealer advised that the vehicle was repaired but the failure persisted. in addition, the front driver window was abnormally slow in opening and would squeak. the driver seat has no padding and when exiting the vehicle, she would have to tilt the steering wheel upward in order to exit. the vehicle was not repaired. the failure and current mileage was 19,950. updated 12/7/10 *cn the consumer also stated the traction light illuminated and the door locks had to repaired. updated evoq 03/01/11
Reported in: LAKE DELTON WI || Crash: N || VIN #: 1G4HP57298U
VEHICLE SPEED CONTROL
tl*the contact owns a 2008 buick lucerne. while driving approximately 2 mph with her foot on the brake pedal the vehicle surged forward, resulting in a crash. a police report was not filed and there were no injuries. the vehicle was towed to an independent repair shop but the failure was not diagnosed. the vehicle was not repaired. the failure and current mileages were 13,800. the vin was unavailable.
Reported in: EVANSVILLE IN || Crash: Y || VIN #:
VISIBILITY:WINDSHIELD WIPER/WASHER
tl*the contact owns a 2008 buick lucerne cxl. the contact noticed that the windshield washer was inoperable. the dealer was informed and advised the contact to leave the vehicle in his garage. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the current and failure mileages were approximately 16,000. updated 03/25/11*lj updated 05/03/11*lj the consumer stated the windshield wiper fluid freezes and there is no way to prevent it. updated 08/05/11 updated 09/19/11
Reported in: GIBSONIA PA || Crash: N || VIN #: 1G4HD57238U
SERVICE BRAKES, HYDRAULIC
tl* the contact owns a 2008 buick lucerne. the contact was driving approximately 30 mph and applying the brakes when the vehicle exhibited an abnormal thumping noise. the vehicle was taken to the dealer and the dealer advised the contact that the rear rotors would need replacing. the vehicle was repaired. the failure mileage was 18,641 and the current mileage was 19,512. updated 03/02/11 *bf updated 03/08/11*jb updated 12/14/11 *cn
Reported in: BREINIGSVILLE PA || Crash: N || VIN #: 1G4HP572X8U
LATCHES/LOCKS/LINKAGES
when opening driver's door the handle came apart in my hand. i had my mechanic put it back together. this has happened twice so i am really afraid to open this door. will buick replace this door handle? updated ivoq 02/24/11 *ln
Reported in: OSCEOLA PA || Crash: N || VIN #: 1G4HD57238U
STRUCTURE:BODY:DOOR
with only 85 miles left on my warranty for my 2008 buick lucerne the driver's side door handle fell off. my husband was able to temporarily push it back on. we immediately drove to the dealership. they replaced the door handle under the warranty. the bill would have been $94 otherwise. no way should a door handle fall off a vehicle which is still barely new.
Reported in: EAST BANGOR PA || Crash: N || VIN #: 1G4HP57208U
AIR BAGS
tl* the contact owned a 2008 buick lucerne. while driving approximately 45 mph, the vehicle was involved in a crash in which the air bags did not deploy. the contact was transported to the hospital via ambulance to treat serious injuries. a police report was filed and the contact was the only person reported injured. the vehicle was destroyed and towed to an insurance lot. the failure was never diagnosed. the failure and current mileage was 28,248. updated 5/24/11 *cn updated 06/03/11
Reported in: CONCORD GA || Crash: Y || VIN #: 1G4HD57228U
STEERING
clunk in steering when turning steering wheel when parked or moving. can also hear the clunk noise when driving on rough roads. this is a problem that does not go away.
Reported in: SOMERVILLE TN || Crash: N || VIN #: 1G4HD57288U
STRUCTURE:BODY:DOOR
i was getting back into my car and went to open the driver's side door, when the door handle mechanism pulled out of the door. i was shocked....never experience this in 41years of driving.
Reported in: OWENSBORO KY || Crash: N || VIN #: 1G4HD57268U
SERVICE BRAKES, HYDRAULIC
while driving at 55 m.p.h. going downhill at a 6% grade vehicle's front end and steering column started vibrating violently. pulled over and let car sit for 30-45 minutes, then traveled on. took car to buick dealer and found rotors severely warped. rotors were turned(machined) and car brakes were ok for next 2-3000 miles. driving at 55m.p.h. noticed pulsation/vibration when applying brakes. took car to local dealer and they did not seem it was anything to worry about. drove car at 55 m.p.h. on highway and vibration and pulsation became worse. took car to a national retailer and had to have rotors replaced with heat dissipating rotors. car should have had these type rotors to begin with due to size and weight. this problem could cause a fire or the inability to stop when needed, causing possible serious accidents. *kb
Reported in: COVINGTON KY || Crash: N || VIN #: 1G4HG57298U
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
while driving at 55 m.p.h. going downhill at a 6% grade vehicle's front end and steering column started vibrating violently. pulled over and let car sit for 30-45 minutes, then traveled on. took car to buick dealer and found rotors severely warped. rotors were turned(machined) and car brakes were ok for next 2-3000 miles. driving at 55m.p.h. noticed pulsation/vibration when applying brakes. took car to local dealer and they did not seem it was anything to worry about. drove car at 55 m.p.h. on highway and vibration and pulsation became worse. took car to a national retailer and had to have rotors replaced with heat dissipating rotors. car should have had these type rotors to begin with due to size and weight. this problem could cause a fire or the inability to stop when needed, causing possible serious accidents. *kb
Reported in: COVINGTON KY || Crash: N || VIN #: 1G4HG57298U
AIR BAGS
damage was extensive enough to total out the car, but air bags never deployed.
Reported in: ORLANDO FL || Crash: Y || VIN #:
ENGINE AND ENGINE COOLING
i understand there is a recall to disable and remove the heated windshield solution from the car. this is a feature that cost extra when buying the car and i feel you should repair it, not just remove the feature. is there any repair instead of removal? if not how do you compensate owners for the loss of functionality of the heated windshield system. i live in the northeast and use it occasionally in the winter.
Reported in: MANLIUS NY || Crash: N || VIN #: 1G4HE57Y08U
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM
i understand there is a recall to disable and remove the heated windshield solution from the car. this is a feature that cost extra when buying the car and i feel you should repair it, not just remove the feature. is there any repair instead of removal? if not how do you compensate owners for the loss of functionality of the heated windshield system. i live in the northeast and use it occasionally in the winter.
Reported in: MANLIUS NY || Crash: N || VIN #: 1G4HE57Y08U
ELECTRONIC STABILITY CONTROL
while driving a highway speed,my 2008 buick lucerne showed a service stabilitrak light.this caused a loss of traction and i had to slowly bring the vehicle under control manually. this condition lasted a few seconds and then returned to normal. this has happened several times at highway speed up to the present date. i took the vehicle to my dealer(karp buick). they were unable to replicate the problem.the condition still exists. it also sometimes shows a stabilitrak not ready light and causes the same loss of control.i understand the buick lacrosse,the gmc acadia and the gmc sierra had similar problems. *js
Reported in: HOWARD BEACH NY || Crash: N || VIN #: 1GHP57238U1
ELECTRICAL SYSTEM
purchased vehicle 4/2/12. 6/30/12 car would not start. full power and crank but would not engage. car towed and diagnosed as fuel pump/relay. the relay was melted. repaired without incident. july 23,2012 car repeated. no start. car towed again and relay is melted again. researching it seems to be a common event occurring in 2008 v8. mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay.
Reported in: ROCHESTER HILLS MI || Crash: N || VIN #: 1G4HE57Y78U
FUEL/PROPULSION SYSTEM
purchased vehicle 4/2/12. 6/30/12 car would not start. full power and crank but would not engage. car towed and diagnosed as fuel pump/relay. the relay was melted. repaired without incident. july 23,2012 car repeated. no start. car towed again and relay is melted again. researching it seems to be a common event occurring in 2008 v8. mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay.
Reported in: ROCHESTER HILLS MI || Crash: N || VIN #: 1G4HE57Y78U
FUEL/PROPULSION SYSTEM
fuel gauge is inaccurate. reads up to 1/4 to 1/2 tank too full or too empty. took it to gm repair facility (dealer) 5 times where numerous and different repairs were done over the course of about 7 months, but still not fixed. have to keep filling the tank since fuel level is unknown. collision hazard if run out of fuel while driving.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
STRUCTURE:BODY
horizontal exterior chrome door trims loose at the ends at time of purchase and have worsened. took car in to gm repair facility (dealer) 3 times who replaced them, but condition always returned. was told that if i brought it in again for replacement, it would happen again. cannot have car washed by a facility that uses rotating brushes since the brushes would probably tear off the door trims and damage the exterior paint with them. have to wash car by hand.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
STRUCTURE:BODY
outside driver's chrome door handle pulls off when opening the door. took it to a gm repair facility (dealer) who replaced it, but same problem returned with the new handle. was told by an employee at a gm dealer that they are aware of the problem with the chrome door handle. hazard: if a thief pulls on the handle while car is in a parking lot, or when car is stopped at a traffic light, the handle would come off and expose the inner workings of the lock, possibly allowing the door to be opened.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
STRUCTURE:BODY
inside center pillar (column between front and rear) trims had gaps where trims didn't cover the opening. took car to a gm repair facility (dealer) 4 times. they installed clips but still there is a gap on one.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
while driving home after purchasing the car, the onstar system kept stating that we were off course (it didn't recognize where the car was). onstar attempted to repair it remotely, which didn't work. took car to a gm repair facility (dealer) who attempted a repair. after that, onstar would occasionally dial a number by itself using the built in cell phone without my initiating the call, and also would hang up by itself while i was talking to an onstar representative. the gm repair facility (dealer) said there was no problem, but onstar verified that they called the dealer and advised them that there was a problem.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
SERVICE BRAKES
brakes lights would come on by themselves while driving or while parked without depressing the brake pedal. also cruise control would be disabled without using the brake or any switch to disable it. took it to a gm repair facility (dealer) who recalibrated the brake pedal switch, but the condition returned. took it to an independent repair facility who recalibrated the brake pedal sensor. that independent repair facility thought that the cruise control problem was related to the brake lights coming on by themselves. hazard: someone driving behind could confuse the brake lights coming on as a sign that the car was suddenly stopping, which might cause the car following to slam on their brakes and causing an accident.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
VEHICLE SPEED CONTROL
brakes lights would come on by themselves while driving or while parked without depressing the brake pedal. also cruise control would be disabled without using the brake or any switch to disable it. took it to a gm repair facility (dealer) who recalibrated the brake pedal switch, but the condition returned. took it to an independent repair facility who recalibrated the brake pedal sensor. that independent repair facility thought that the cruise control problem was related to the brake lights coming on by themselves. hazard: someone driving behind could confuse the brake lights coming on as a sign that the car was suddenly stopping, which might cause the car following to slam on their brakes and causing an accident.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
ELECTRICAL SYSTEM
three door locks ceased working at various times regardless of using a key fob or the switch on the inside of the door. two were repaired at a gm repair facility (dealer). that gm repair facility attempted to fix the 3rd one, but was unsuccessful. it is aggravating to have to look at all 4 doors each time the car is unlocked or locked to check the position of the lock knob. hazard: if the door would not lock when the car is left parked, it might be easily broken into, or if the door didn't unlock in an emergency, it might trap someone inside.
Reported in: TALLAHASSEE FL || Crash: N || VIN #:
ELECTRICAL SYSTEM
as i was turning a corner in this vehicle the engine suddenly stopped running. as i was on a lightly traveled street inside a development i was able to stop near the curb. i attempted to restart the car but it would not start. i called for assistance and a flat bed tow truck came after 1 hour. the car was taken to a buick dealer that i normally use. the problem was diagnosed as the failure of the ignition module and 3 ignition coils that were supposedly damaged by the failing ignition coil. i feel that this is a serious problem as the sudden loss of power caused the power steering and braking to cease. if i had been on a busy highway or interstate it could have resulted in an crash as a result of the lack of control of the vehicle. i believe i was fortunate to be on a lightly traveled road inside a development.
Reported in: THE VILLAGES FL || Crash: N || VIN #: 1G4HD57278U
SERVICE BRAKES
the brake lights would periodically come on while driving without me touching the brake pedal at all. it also continually tripped my cruise control. gm dealership did the repairs.
Reported in: FORDLAND MO || Crash: N || VIN #: 1G4HP572X8U
FUEL/PROPULSION SYSTEM
when my wife was parking the car in a shopping center parking lot, the engine roared (even though she had her foot on the brake) and the vehicle jumped over the curb and struck small bushes and trees in the median between the stein mart and home dept parking lots causing damage to the front grill and driver side front fender. my wife was not injured luckily. had this event occurred under normal driving conditions somebody could have been seriously injured and or killed depending upon the circumstances. i had a similiar instance about a year ago when the car surged forward while i was stopped at a intersection. my foot was on the brake and i got the car stopped. i continued to drive the car and did not experience any further problems. i thought it might have been a stuck accelerator linkage that cleared. i've since learned the newer vehicles are drive by wire controlled. their is no direct throttle linkage from the gas pedal. the vehicle is currently at a buick dealers body shop being repaired.. their service manager stated they would read the computer codes and use a scan tool to determine what caused the accident. an accident report was recorded by the local police department.
Reported in: INDIAN TRAIL NC || Crash: Y || VIN #: 1G4HD57298U
STRUCTURE:BODY
when my wife was parking the car in a shopping center parking lot, the engine roared (even though she had her foot on the brake) and the vehicle jumped over the curb and struck small bushes and trees in the median between the stein mart and home dept parking lots causing damage to the front grill and driver side front fender. my wife was not injured luckily. had this event occurred under normal driving conditions somebody could have been seriously injured and or killed depending upon the circumstances. i had a similiar instance about a year ago when the car surged forward while i was stopped at a intersection. my foot was on the brake and i got the car stopped. i continued to drive the car and did not experience any further problems. i thought it might have been a stuck accelerator linkage that cleared. i've since learned the newer vehicles are drive by wire controlled. their is no direct throttle linkage from the gas pedal. the vehicle is currently at a buick dealers body shop being repaired.. their service manager stated they would read the computer codes and use a scan tool to determine what caused the accident. an accident report was recorded by the local police department.
Reported in: INDIAN TRAIL NC || Crash: Y || VIN #: 1G4HD57298U
STRUCTURE:BODY
tl* the contact owns a 2008 buick lucerne. the contact stated that while entering the vehicle, the driver's side door handle detached from the vehicle. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 85,000.
Reported in: FORT WAYNE IN || Crash: N || VIN #: 1G4HP57288U
VISIBILITY/WIPER
i was stopped with engine running and air conditioner fan on high. i turned the wipers on to clean windshield. immediately i was overcome with extreme burning in my eyes i could not open them. i reached for door handle and got out. i was in a panic, having no idea what happened. i asked 2 people for help,the second person came to my car and we searched car for something burning and found nothing. i was afraid to get back into my car.i have never experienced a burning in my eyes as this. i felt helpless because no one witnessed this freak incident. finally i used wet paper towels and covered all the ac vents and drove home in fear that it was going to happen again. there is no doubt what so ever if i was driving when this happened i would of crashed. i could not see. when tubing broke the fluid landed on a hot engine paet and the water evaporated and the methanol vapors came through the ac vents directly into my face. the buick dealer didn't mention or discuss this plastic tubing be replaced. he just put a piece of rubber to hold the ends of broken plastic tubing. im very uncomfortable using wipers now because as i mentioned if it were to happen while driving i might as well be blind. i want to know if the tubing is not suppose to ever break and more so, why did it come through the ac vents that was on high.?
Reported in: LEES SUMMIT MO || Crash: N || VIN #: 1G4HP57208U
SUSPENSION
i was stopped with engine running and air conditioner fan on high. i turned the wipers on to clean windshield. immediately i was overcome with extreme burning in my eyes i could not open them. i reached for door handle and got out. i was in a panic, having no idea what happened. i asked 2 people for help,the second person came to my car and we searched car for something burning and found nothing. i was afraid to get back into my car.i have never experienced a burning in my eyes as this. i felt helpless because no one witnessed this freak incident. finally i used wet paper towels and covered all the ac vents and drove home in fear that it was going to happen again. there is no doubt what so ever if i was driving when this happened i would of crashed. i could not see. when tubing broke the fluid landed on a hot engine paet and the water evaporated and the methanol vapors came through the ac vents directly into my face. the buick dealer didn't mention or discuss this plastic tubing be replaced. he just put a piece of rubber to hold the ends of broken plastic tubing. im very uncomfortable using wipers now because as i mentioned if it were to happen while driving i might as well be blind. i want to know if the tubing is not suppose to ever break and more so, why did it come through the ac vents that was on high.?
Reported in: LEES SUMMIT MO || Crash: N || VIN #: 1G4HP57208U
WHEELS
owner put new goodyear assurance tires on the vehicle on 12/31/10 at a goodyear dealership. in spring 2013 all four tires started losing air, and the low tire pressure light on the dash illuminated. the owner brought the car back to the goodyear dealer, who stated that the tires are fine, but that the oem chrome wheels are degrading, causing small gaps for the air to leak out. now in summer 2013 the air leaks out so quickly that the low tire pressure lights come on in less than one week after a complete refilling. the goodyear dealer states that the only way to fix this problem will be to replace the wheels.
Reported in: MARION MA || Crash: N || VIN #: 1G4HD57258U
TIRES
owner put new goodyear assurance tires on the vehicle on 12/31/10 at a goodyear dealership. in spring 2013 all four tires started losing air, and the low tire pressure light on the dash illuminated. the owner brought the car back to the goodyear dealer, who stated that the tires are fine, but that the oem chrome wheels are degrading, causing small gaps for the air to leak out. now in summer 2013 the air leaks out so quickly that the low tire pressure lights come on in less than one week after a complete refilling. the goodyear dealer states that the only way to fix this problem will be to replace the wheels.
Reported in: MARION MA || Crash: N || VIN #: 1G4HD57258U
FUEL SYSTEM, GASOLINE
my car drove perfectly fine in the morning. early afternoon i went to drive the car and although it cranked, it did not and would not start. i took it the dealer who informed me that the fuel pump pulled too much amperage, causing the relay and the fuse box to burn. he stated i was lucky the car did not catch on fire. he further advised me that i had to change all three parts at a cost of over $1600!! i did further research and discovered that this is a known and common problem with the 2008 buick lucerne. i am amazed that i was not advised of this potential life threatening problem and that even with the knowledge, gm did not issue a recall. i have asked gm to pay for the fixing of this problem, but thus far there has not been any decision as to what they will do. i need gm to first pay to fix the problem, and second to issue a recall before someone gets killed.
Reported in: DAVIE FL || Crash: N || VIN #: 1G4HD57288U
ELECTRICAL SYSTEM
my car drove perfectly fine in the morning. early afternoon i went to drive the car and although it cranked, it did not and would not start. i took it the dealer who informed me that the fuel pump pulled too much amperage, causing the relay and the fuse box to burn. he stated i was lucky the car did not catch on fire. he further advised me that i had to change all three parts at a cost of over $1600!! i did further research and discovered that this is a known and common problem with the 2008 buick lucerne. i am amazed that i was not advised of this potential life threatening problem and that even with the knowledge, gm did not issue a recall. i have asked gm to pay for the fixing of this problem, but thus far there has not been any decision as to what they will do. i need gm to first pay to fix the problem, and second to issue a recall before someone gets killed.
Reported in: DAVIE FL || Crash: N || VIN #: 1G4HD57288U
LATCHES/LOCKS/LINKAGES
tl* the contact owns a 2008 buick lucerne. the contact stated that after exiting the vehicle, she manually locked the passenger and the rear doors. when the contact returned to the vehicle, the doors were unlocked. the vehicle was taken to taken to the dealer for diagnosis. the contact was advised that the latch lock assemblies were faulty. the vehicle was not repaired. the manufacturer was notified of the incident. the approximate failure mileage was 56000.
Reported in: CLARKSVILLE PA || Crash: N || VIN #: 1G4HP57298U
STRUCTURE:BODY:DOOR
went to open driver side door when the handle pulled out from the car.
Reported in: EAU CLAIRE` WI || Crash: N || VIN #: 1G4HP57248U
SEATS
sometime between 1998 and 2008 the buick line, and almost all other lines, enlarged the size of the columns supporting the roof, modified the front side windows to add a small triangle of material at the front of the windows, and raised the height of the side mirrors and raised the height of the "dash" above the instrument cluster. i am in excess of 6 ft tall and this had little impact on my field of vision. my wife is less than 5 ft and age is taking a toll on both of us and this has a severe impact on her field of vision, even with the use of booster pillows. the current models have the same design flaw, except for the honda civic and the ford fusion. i have personally "tested" this condition by locating myself at an intersection where several crashes, some fatal, and "scrooching" down as best i could to simulate a 5 ft person with the seat at its max height, and there is a critical loss of visibility, particularly to the right. there were three crashes, all involved seniors, that were in a collision because they proceeding, after stopping, to cross the intersection in front of oncoming traffic. i heartily support your proposal to develop some type of recommendations, or "rating", for vehicles that are the most appropriate for seniors. thank you.
Reported in: JEFFERSON CITY MO || Crash: N || VIN #: 1G4HD57248U
STRUCTURE:BODY
sometime between 1998 and 2008 the buick line, and almost all other lines, enlarged the size of the columns supporting the roof, modified the front side windows to add a small triangle of material at the front of the windows, and raised the height of the side mirrors and raised the height of the "dash" above the instrument cluster. i am in excess of 6 ft tall and this had little impact on my field of vision. my wife is less than 5 ft and age is taking a toll on both of us and this has a severe impact on her field of vision, even with the use of booster pillows. the current models have the same design flaw, except for the honda civic and the ford fusion. i have personally "tested" this condition by locating myself at an intersection where several crashes, some fatal, and "scrooching" down as best i could to simulate a 5 ft person with the seat at its max height, and there is a critical loss of visibility, particularly to the right. there were three crashes, all involved seniors, that were in a collision because they proceeding, after stopping, to cross the intersection in front of oncoming traffic. i heartily support your proposal to develop some type of recommendations, or "rating", for vehicles that are the most appropriate for seniors. thank you.
Reported in: JEFFERSON CITY MO || Crash: N || VIN #: 1G4HD57248U
VISIBILITY/WIPER
sometime between 1998 and 2008 the buick line, and almost all other lines, enlarged the size of the columns supporting the roof, modified the front side windows to add a small triangle of material at the front of the windows, and raised the height of the side mirrors and raised the height of the "dash" above the instrument cluster. i am in excess of 6 ft tall and this had little impact on my field of vision. my wife is less than 5 ft and age is taking a toll on both of us and this has a severe impact on her field of vision, even with the use of booster pillows. the current models have the same design flaw, except for the honda civic and the ford fusion. i have personally "tested" this condition by locating myself at an intersection where several crashes, some fatal, and "scrooching" down as best i could to simulate a 5 ft person with the seat at its max height, and there is a critical loss of visibility, particularly to the right. there were three crashes, all involved seniors, that were in a collision because they proceeding, after stopping, to cross the intersection in front of oncoming traffic. i heartily support your proposal to develop some type of recommendations, or "rating", for vehicles that are the most appropriate for seniors. thank you.
Reported in: JEFFERSON CITY MO || Crash: N || VIN #: 1G4HD57248U
ELECTRICAL SYSTEM
car would not start, and the fuel relay fuse had blown, damaging the fuse box. fuse was replaced and on dec 4, 2013 the car would not start again. new fuse block had to be installed. mechanic's diagnoses said the fuel pump was not receiving good voltage at time, further inspection and testing showed under the rear seal left side fuse block is receiving good voltage but sending a low voltage signal to the fuel pump. further investigation shows a burnt and melted high resistance connection at the fuel pump relay. normally, i understand the fuse next to the relay should have blown. problem seems to stem with the fuse box and there was only one available in the united states on 12/4/2013 which i got. my mechanic was told they are on national backorder and it could take up to 6 months to receive one. so there is an obvious problem with these fuse boxes.
Reported in: ERIE CO || Crash: N || VIN #: 1G4HD57228U
FUEL SYSTEM, GASOLINE
car would not start, and the fuel relay fuse had blown, damaging the fuse box. fuse was replaced and on dec 4, 2013 the car would not start again. new fuse block had to be installed. mechanic's diagnoses said the fuel pump was not receiving good voltage at time, further inspection and testing showed under the rear seal left side fuse block is receiving good voltage but sending a low voltage signal to the fuel pump. further investigation shows a burnt and melted high resistance connection at the fuel pump relay. normally, i understand the fuse next to the relay should have blown. problem seems to stem with the fuse box and there was only one available in the united states on 12/4/2013 which i got. my mechanic was told they are on national backorder and it could take up to 6 months to receive one. so there is an obvious problem with these fuse boxes.
Reported in: ERIE CO || Crash: N || VIN #: 1G4HD57228U
ELECTRICAL SYSTEM: INSTRUMENT PANEL
instrument panel gauges are difficult to read on 2008 buick lucerne i have a 2008 buick lucerne with an instrument panel lighting problem. most of the time the gauges are very difficult to read. buick has an ongoing problem with this problem. the earliest cars that i've found to exhibit this problem are 2003 buicks. the latest is 2013. buick does not acknowledge this problem and stonewalls when asked to asked correct it. i believe it is a safely issue and should be corrected. below are two of the many sites where owners address the problem. http://car-and-safety.com/buick-digital-instrument-panel.htm http://www.aboutautomobile.com/complaint/2006/buick/lucerne/instrument+panel.
Reported in: LOS ALAMITOS CA || Crash: N || VIN #: 1G4HD57218U
EXTERIOR LIGHTING
instrument panel gauges are difficult to read on 2008 buick lucerne i have a 2008 buick lucerne with an instrument panel lighting problem. most of the time the gauges are very difficult to read. buick has an ongoing problem with this problem. the earliest cars that i've found to exhibit this problem are 2003 buicks. the latest is 2013. buick does not acknowledge this problem and stonewalls when asked to asked correct it. i believe it is a safely issue and should be corrected. below are two of the many sites where owners address the problem. http://car-and-safety.com/buick-digital-instrument-panel.htm http://www.aboutautomobile.com/complaint/2006/buick/lucerne/instrument+panel.
Reported in: LOS ALAMITOS CA || Crash: N || VIN #: 1G4HD57218U
ELECTRICAL SYSTEM
2008 buick lucerne. consumer writes in regards to door locking problems. *smd the consumer stated the doors would lock on their own. a few weeks ago, the doors locked with the consumer still inside the vehicle, and she was unable to get out, even though she pressed the unlock button. the door lock problem was intermittent. also, the vehicle stalled, and the vehicle had to be towed. the ignition , module was replaced. *jb
Reported in: WAMPUM PA || Crash: N || VIN #:
ELECTRICAL SYSTEM
tl* the contact owns a 2008 buick lucerne. the contact stated while traveling 55 mph, there was a burning smell throughout the vehicle. a private mechanic replaced the starter relay switch; however when the contact started the vehicle the following day the fuse box was burned out. the vehicle was not repaired. the manufacturer was notified and stated that the fuse box needed to be replaced. the failure mileage was 42,000 and the current mileage 44,000.
Reported in: FITZGERALD GA || Crash: N || VIN #: 1G4HD57248U
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
tl* the contact owns a 2008 buick lucerne. the contact stated while traveling 55 mph, there was a burning smell throughout the vehicle. a private mechanic replaced the starter relay switch; however when the contact started the vehicle the following day the fuse box was burned out. the vehicle was not repaired. the manufacturer was notified and stated that the fuse box needed to be replaced. the failure mileage was 42,000 and the current mileage 44,000.
Reported in: FITZGERALD GA || Crash: N || VIN #: 1G4HD57248U
VEHICLE SPEED CONTROL
while accelerating on the on ramp to a busy interstate highway, accelerator pedal stuck to floor. (no floor mats or other items were in the any way responsible for this.) car continued accelerating, and pedal continued to stick to the floor despite repeated attempts to get it to release. rpm's were over 4500. since i couldn't get the accelerator pedal to release, i shifted to neutral. about 20 seconds after shifting, rpm's went down to normal and pedal released. at that time i could get the car to slow down to a normal speed.
Reported in: FORT WAYNE IN || Crash: N || VIN #: 1G4HE57Y48U
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
tl* the contact owns a 2008 buick lucerne. the contact started the ignition and a few moments later the engine stalled. the contact was a certified mechanic, who replaced the burned fuel pump relay switch. the failure recurred twice and the vehicle was repaired each time. the manufacturer was not notified of the defect. the approximate failure mileage was 60,000.
Reported in: GLASGOW KY || Crash: N || VIN #: 1G4HD57248U
FUEL/PROPULSION SYSTEM
tl* the contact owns a 2008 buick lucerne. the contact started the ignition and a few moments later the engine stalled. the contact was a certified mechanic, who replaced the burned fuel pump relay switch. the failure recurred twice and the vehicle was repaired each time. the manufacturer was not notified of the defect. the approximate failure mileage was 60,000.
Reported in: GLASGOW KY || Crash: N || VIN #: 1G4HD57248U
TIRES
one tire shredded at 70 mph with less than 12,000 miles on them. had full pressure one moment and failed the next. i noticed all 3 other tires developed bubbles close to the tread and 2 others started leaking a week later. sumitomo dealer locally refused to replace or honor warranty.
Reported in: LEXINGTON KY || Crash: N || VIN #: 1G4HD57288U
AIR BAGS
tl* the contact owns a 2008 buick lucerne. the contact stated that while driving approximately 50 mph, another vehicle crashed into the contact¿s vehicle when it failed to yield the right-of-way. the front fender and ball joint were damaged. additionally, the driver's side front and side air bags failed to deploy. the contact was uninjured and the vehicle was repaired. the manufacturer was not notified. the failure mileage was 60,000. updated 8/15/14*cn updated 08/26/2014 *js
Reported in: TORONTO OH || Crash: Y || VIN #: 1G4HD57288U
ELECTRICAL SYSTEM
i have a 2008 buick lucerne. i had approximately 78,200 miles on the car. in december 2013 i was playing music in my vehicle with out the car being on. the car battery was drained but, what surprising to me was the fact that i couldn't get the key to move (up or down/ in or out ) the ignition . after waiting 45 minutes for aaa, all it took was a jump, and the key was released . so i
Reported in: ORLANDO FL || Crash: N || VIN #: 1GH4D57238U
ELECTRICAL SYSTEM
in december of 2013 i was playing music in my vehicle, ( 2008, buick lucerne) the battery got go drained. the thing that surprised me was the fact that after, the battery was drained the ignition ceased. i couldnt move the key up/down or in/out of the ignition. i think that this could have been very serious if i had lost power on the high way. (alternato or battery) when aaa came on the scene as soon as they hooked up my vehicle to a portable battery and, turned it on the key was released immediately.
Reported in: ORLANDO FL || Crash: N || VIN #: 1GH4D57238U
AIR BAGS
i ran off road and hit a tree. noted white smoke but airbag did not deploy. seat belt in use. only minor injuries. insurance company totaled car. reported incident to gm. they replied with phone number which led to voice mail and no answer.
Reported in: STUART FL || Crash: Y || VIN #: 1G4HD57208U
ELECTRICAL SYSTEM
2008 buick lucerne. consumer writes in regards to vehicle stopped several times while driving. *smd the consumer stated four mechanic's worked on the vehicle, and they were unable to fix it. the consumer no longer owns the vehicle. *jb
Reported in: DEER PARK WA || Crash: N || VIN #: 1G4HP572980
ENGINE
2008 buick lucerne. consumer writes in regards to vehicle stopped several times while driving. *smd the consumer stated four mechanic's worked on the vehicle, and they were unable to fix it. the consumer no longer owns the vehicle. *jb
Reported in: DEER PARK WA || Crash: N || VIN #: 1G4HP572980
ELECTRICAL SYSTEM
in august of 2011 i purchased what was supposed to be a certified preowned buick superior buick (owned by hendrick automotive group, now re-named hendrick buick gmc cadillac, it is in kansas city mo off of state line), . i had numerous problems that. i tried to get fixed under warranty(suspension, thermostat, air bags, steering etc.) or good faith(only brakes) just to name a few, and tried to get a refund under my warranty or different car within the first 72 hours/150 miles of resigning my contract and was denied . i made numerous trips to the dealership to get these problems serviced and was told everytime that nothing was wrong, they found debri here a screw there, tightened this, blamed it on this etc. they never fixed or replaced anything but a water pump and a couple of electrical bulbs(the same ones). after at least 5 attempts to get it fixed( per laws set forth) i r had a couple of face to face meetings with the g.m./part owner louis faller. during these meetings he tells me everything from you got a lemon, that he believed the car was wrecked prior, to that he fired a couple of employees for putting bad cars on his lot and not fixing them properly under warranty, amongst other things. so after no luck with a refund i began to get @nd opinions which uncovered everything from prior damage to several things wrong with the suspension in late 2012 etc. so in late 2013 after all the things progressed to really bad and i got my x-mas bonus i began fixing it and reached out to hendrick corporate. they lied to me and said they would give me at least the money for fixing what i already fixed and that i had to get rest from dealership. they later took it back cause i wasn't signing over no rights because i still had several thousand in damages. so i reached out g.m. customer service and executive branches. they were like automated puppets. please refer to attachments
Reported in: OLATHE KS || Crash: Y || VIN #:
STEERING
in august of 2011 i purchased what was supposed to be a certified preowned buick superior buick (owned by hendrick automotive group, now re-named hendrick buick gmc cadillac, it is in kansas city mo off of state line), . i had numerous problems that. i tried to get fixed under warranty(suspension, thermostat, air bags, steering etc.) or good faith(only brakes) just to name a few, and tried to get a refund under my warranty or different car within the first 72 hours/150 miles of resigning my contract and was denied . i made numerous trips to the dealership to get these problems serviced and was told everytime that nothing was wrong, they found debri here a screw there, tightened this, blamed it on this etc. they never fixed or replaced anything but a water pump and a couple of electrical bulbs(the same ones). after at least 5 attempts to get it fixed( per laws set forth) i r had a couple of face to face meetings with the g.m./part owner louis faller. during these meetings he tells me everything from you got a lemon, that he believed the car was wrecked prior, to that he fired a couple of employees for putting bad cars on his lot and not fixing them properly under warranty, amongst other things. so after no luck with a refund i began to get @nd opinions which uncovered everything from prior damage to several things wrong with the suspension in late 2012 etc. so in late 2013 after all the things progressed to really bad and i got my x-mas bonus i began fixing it and reached out to hendrick corporate. they lied to me and said they would give me at least the money for fixing what i already fixed and that i had to get rest from dealership. they later took it back cause i wasn't signing over no rights because i still had several thousand in damages. so i reached out g.m. customer service and executive branches. they were like automated puppets. please refer to attachments
Reported in: OLATHE KS || Crash: Y || VIN #:
SUSPENSION
in august of 2011 i purchased what was supposed to be a certified preowned buick superior buick (owned by hendrick automotive group, now re-named hendrick buick gmc cadillac, it is in kansas city mo off of state line), . i had numerous problems that. i tried to get fixed under warranty(suspension, thermostat, air bags, steering etc.) or good faith(only brakes) just to name a few, and tried to get a refund under my warranty or different car within the first 72 hours/150 miles of resigning my contract and was denied . i made numerous trips to the dealership to get these problems serviced and was told everytime that nothing was wrong, they found debri here a screw there, tightened this, blamed it on this etc. they never fixed or replaced anything but a water pump and a couple of electrical bulbs(the same ones). after at least 5 attempts to get it fixed( per laws set forth) i r had a couple of face to face meetings with the g.m./part owner louis faller. during these meetings he tells me everything from you got a lemon, that he believed the car was wrecked prior, to that he fired a couple of employees for putting bad cars on his lot and not fixing them properly under warranty, amongst other things. so after no luck with a refund i began to get @nd opinions which uncovered everything from prior damage to several things wrong with the suspension in late 2012 etc. so in late 2013 after all the things progressed to really bad and i got my x-mas bonus i began fixing it and reached out to hendrick corporate. they lied to me and said they would give me at least the money for fixing what i already fixed and that i had to get rest from dealership. they later took it back cause i wasn't signing over no rights because i still had several thousand in damages. so i reached out g.m. customer service and executive branches. they were like automated puppets. please refer to attachments
Reported in: OLATHE KS || Crash: Y || VIN #:
SERVICE BRAKES
tl* the contact owns a 2008 buick lucerne. the contact stated that while engaging the brakes, the brakes malfunctioned causing the vehicle to surge forward. the contact indicated that the failure was intermittent. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 45,000.
Reported in: EWING NJ || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2008 buick lucerne. the contact stated that while driving approximately 35 mph, the vehicle stalled without warning. the vehicle was not able to restart and was towed to an independent mechanic. the technician diagnosed that the clutch fuse assembly, insulator harness and insulator coil needed to be replaced. the manufacturer had not been notified. the approximate failure mileage was 70,000.
Reported in: FAIRLAND OK || Crash: N || VIN #: 1G4HD57298U
ENGINE
tl* the contact owns a 2008 buick lucerne. the contact stated that while driving approximately 35 mph, the vehicle stalled without warning. the vehicle was not able to restart and was towed to an independent mechanic. the technician diagnosed that the clutch fuse assembly, insulator harness and insulator coil needed to be replaced. the manufacturer had not been notified. the approximate failure mileage was 70,000.
Reported in: FAIRLAND OK || Crash: N || VIN #: 1G4HD57298U
ELECTRICAL SYSTEM
tl-the contact owns a 2008 buick lucerne. the contact stated while driving approximately 15 mph, the brake pedal was depressed and failed to respond. as a result, the contact crashed into four vehicles and the air bags failed to deploy. a police report was filed. the vehicle was towed to an independent mechanic for repairs. the front end, the front driver's side door and mirror were replaced. the contact received a notification for recall nhtsa campaign id number: 14v355000 (electrical system). however, the parts needed for the repairs were unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 63,000. pam
Reported in: BLUE ISLAND IL || Crash: Y || VIN #: 1G4HP57248U
ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS
tl* the contact owns a 2008 buick lucerne. while driving at an unknown speed, the engine stalled. the vehicle was towed to an independent mechanic. the technician diagnosed that the fuse block was defective and caused the fuel pump module to fail. the vehicle was repaired and the manufacturer was notified. the approximate failure mileage was 77,602.
Reported in: HARDIN MO || Crash: N || VIN #: 1G4HD57278U
ELECTRICAL SYSTEM
2008 buick lucerne. consumer writes in regards to dashboard lights issues and vehicle key fob recall notice. *smd the consumer stated the dashboard lights would go out. especially, in the evening. by the time he arrived at the dealer, the lights would come back on. the parts for the recall, were not available. *jb
Reported in: VANCOUVER WA || Crash: N || VIN #: 1G4HD57268U
AIR BAGS
tl- the contact owns a 2008 buick lucerne. the contact stated that while driving approximately 30 mph while changing lanes a second vehicle crashed into the driver side of the vehicle. the contact indicated that during the crash the side air bags did not deploy. the driver suffered back and neck injuries during the incident. a police report was taken at the scene. the vehicle was taken to an independent mechanic who indicated that the air bags did not deploy due to a faulty ignition switch. the manufacturer was not notified of the failure. the failure mileage was 93,000. jft
Reported in: RICHMOND VA || Crash: Y || VIN #: 1G4HE57YX8U