buick lacrosse Problems

buick lacrosse 2010 Complaints

SEAT BELTS: REAR:BUCKLE ASSEMBLY

tl* the contact owns a 2010 buick lacrosse. while driving he noticed that the side mirrors have a large blind spot. also the seat belt connector latch was located too low inside of the vehicle. the vehicle was taken to the dealership where the contact was informed that the problems could not be serviced. the current and failure mileages were 400.

Reported in: PISCATAWAY NJ || Crash: N || VIN #: 1G4GC5EG8AF

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Reported in: PISCATAWAY NJ || Crash: N || VIN #: 1G4GC5EG8AF

VEHICLE SPEED CONTROL

quiet often, the edge of my shoe will catch on the rh side of the brake pedal when moving from the gas to the brake or vice-versa. the area of the foot impacted is near the ball of the foot. the issue seems worse when wearing dress shoes (as opposed to athletic shoes). this has raised some safety concerns for me - especially if i were to need to react quickly in an emergency situation. i don't know if the brake pedal needs to be moved away from the gas pedal laterally or if the two pedals need to be brought more into the same plane. i have submitted my concern to the manufacturer as well, and have not received feedback at this time.

Reported in: ROANOKE IL || Crash: N || VIN #: 1G4GE5GV9AF

FUEL SYSTEM, OTHER

i just purchased a new 2010 buick lacrosse cxs---i was not advised that the car is not equipped to give an automatic "low fuel level" warning!! the owners manual says it is equipped (but its not). verification has been made with local buick service dept.---it is very important that this feature be available.

Reported in: METAIRIE LA || Crash: N || VIN #: 1G4GE5EV3AF

ENGINE AND ENGINE COOLING:ENGINE

tl* the contact owns a 2010 buick lacrosse. while the contact was driving 80mph the contact noticed that the vehicle had suddenly shut off without warning and could not be restarted. the vehicle has not been taken to the dealership and there were no prior warnings. the current and failure mileages were 1494. bml

Reported in: PEORIAZ AZ || Crash: N || VIN #: 1G4GD5GG9AF

STEERING

purchased a brand new 2010 buick lacrosse on 4 december 2009. while driving, noticed that steering wheel had a lot of 'play' in it but thought that it was a part of the steering. while driving, kept hearing a slight 'thumping' noise but, because it was there from the start, i didn't associate it with anything other than car noise. by week three, the car's noise increased. before i reached 1000 miles, the car was very noisy and there was a loud noise, whenever you would make a left turn. took the vehicle back to dealership for maintenance. at first, the mechanic tried to convince me that it was normal road noise and wanted me to compare the sounds from my vehicle with a similar vehicle. but when the master mechanic and i went out for a ride in my car(with him driving), he made a u-turn to go back to the dealership and the car started whining so loud, he decided that there was no need to compare the two because the noise was total unique to my car. after a couple more hours of research and discussion with buick headquarters, the car was put up on the lift and the mechanics found that, not only did i have a faulty power steering pump, but the cables to the pump where damaged from thumping against the chassis. the pump was replaced a few days later and the cabling was re-done and insulated. there was no accident but i just wanted to get this information on record in case of future complaints.

Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 1G4GC5EG8AF

STEERING

c-complaint #10315355. i have the same power steering problem. i purchased my 2010 buick lacrosse on dec 5th. 2009 2-weeks later it was making noise while turning. i called the dealership. i was told the car is brand new not to worry, the noise got louder turned out there was no power steering fluids. i took the car back to the dealer and they couldn't find any problem with the car. 3/weeks later i had it towed to the dealership because my power steering locked (no fluids) they replaced my whole power steering rack & pinion. i was told they forgot to sealed the end. i'm still having the same noise and still working with the dealer trying to fix and to find the problem. i agreed 100% about the mirrors same with the gas/brake pedals. my main concern is the power steering.

Reported in: HAWTHORNE CA || Crash: N || VIN #: 1G4GC5EG2AF

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2010 buick lacrosse bought 02/10. started hearing loud pop with turning ignition month after buying car. taken to dealer 4 times but problem still exists. now i hear it with ignition off (within 15 minutes of stopping car) and while driving. dealer has replaced starter unit but did not help. gm rep and service manager state now the problem is "normal". hmmmm, why did they replace the starter then...i have never heard this loud pop in any other car i have ever driven or ridden in before, so i don't buy this. i wonder if this is what the toyota people told the people with the brake issues!!! do not buy gm!!! maybe the quality has gotten a little bit better but their service and willingness to take care of their customers still sucks...

Reported in: FRISCO TX || Crash: N || VIN #:

STRUCTURE

i purchase a 2010 buick lacrosse 4-30-2010. the car front glass has two blind spot, the a and b pillar. this blind spot prevent the drive from seeing the object from the left front window and the right front window. it appear to be a structure problem. what can i do about that. if not corrected can cause an accident.

Reported in: ADELPHI MD || Crash: N || VIN #: 1G4GC5EGXAF

ELECTRICAL SYSTEM

was driving down the interstate and everything in the dash flashed like when you first start the car. i didn't want to take my eyes off the road, but i think even the speed dial went down and up, again like when the car starts up. then the little information window in front of the steering wheel window flashed several things including "three keys programmed" and then it stayed on "tire monitor on" or something like that. it had previously been on the mph setting, so i had to roll it back to the mph setting. the car itself drove fine, but i was scared it would do something bizarre and i was in heavy traffic. it was like it rebooted itself.

Reported in: ROLLA MO || Crash: N || VIN #: 1G4GE5GV6AF

WHEELS

2010 buick lacrosse cxs the other evening as i was driving home with my wife a little before sunset at about 30 mph i heard a thump and assumed i had hit something. neither my wife or i had seen anything in the street. i continued to drive home (3 blocks) and the car drove normally - no change. when i got home i examined the front of the car (drivers side) and saw nothing unusual but noticed the back right tire was flat. i got out the jack and changed to the spare. upon looking at the tire i found no apparent damage to the tire other than it was obvious i was driving with the tire flat. upon closer examination of the wheel itself i found a gash in the wheel about 6" long and elevated up into the tire area over an inch. of course all of the air escaped through the gash - no blowout. went to the dealer (3800 miles on the cxs) and they determined i had hit something in the street - no warranty coverage. cost for new wheel and tire - $1002.00 went back to examine the road (no potholes) and finally found a rock off the side of the road that apparently caused the problem. it was a rock, flat on both sides about 2 1/2" thick and about the size of a red brick only oblong. have no idea how it hit the back tire and not the front. i am convinced that had the tire been an older 15" or 16" tire the tire would of absorbed the hit and not damaged the wheel. of course it may have blown a tire but the wheel would of been in good shape. with the roads becoming so bumpy with potholes i now worry about hitting a bad spot in the road and having the same thing happen again. i carry a $1000 deductible insurance so insurance will not be involved. (in 50 years of driving i have not had an accident that was my fault or any other damage to one of my cars - so i carry a high deductible). just a word of warning to those who have the 19" tires (and probably the 18") that a bump in the road may do more damage to the fancy aluminum wheel that the tire.

Reported in: SAN JOSE CA || Crash: N || VIN #: 1G4GE5GV2AF

ELECTRICAL SYSTEM

i was driving the 2010 buick lacrosse in rush hour on a very busy street in our town and while stopped an electrical malfunction occurred where all of the dash board lights and warning lights started flashing and the car would not move. i put it in park and then it would not come out of park and went into anti theft lock down. i made several attempts to turn off the car and restart it to try and reset of clear the issue and it remained locked down and not able to move. it was very strange how the key in the ignition was vibrating and buzzing at a high frequency and they would stop. after a few minutes the engine shut down. now stuck in the middle of the busy road and cars nearly rear ending me and honking at me i thought i would be hit. my son was in the car and i had to wait for the light change to let him flee to safety. worse yes the safety flashers would not work and the trunk would not open to signal a stalled car. i called on star and they were not helpful as i indicated it was an emergency and they sent a tow truck that arrived an hour later. the police showed up 20 minutes later to protect me and the car from accident. the police called a tow truck that arrived in 15 minutes. the car was towed to the dealer and they are being generally non responsive. i had this problem a few weeks before not in traffic and took into the dealer and they said there did not find an error code. this is a complete random failure and represents a serious safety issue.

Reported in: WOODBURY MN || Crash: N || VIN #:

POWER TRAIN

driving on expressway @ 60 mph. car engine, radio, working, suddenly no transmission. pulled to shoulder, towed to buick dealer. although nothing found was told to wait 10 minutes and restart if this happens again. was also told this happened to one other person locally.

Reported in: CLERMONT FL || Crash: N || VIN #: 1G4GC5EGXAF

ENGINE AND ENGINE COOLING

tl*the contact owns a 2010 buick lacrosse. the contact stated that while in traffic the park assist and the check engine light flashed on the instrument panel and the vehicle would not accelerate pass 9 mph. the contact drove onto the emergency lane and shut the vehicle off. the contact restarted the vehicle and it continued to travel at 9 mph; therefore, the contact towed the vehicle to a dealer. the contact took the vehicle to the dealer who reprogrammed the tcm which caused the vehicle to slow down due to an engine malfunction. a month later while driving 60 mph the vehicle slowed down again without warning. the park assist and the check engine light illuminated again on the instrument panel and the vehicle towed to a dealer. the dealer was adjusting the selector cable when the complaint was file because it was too tight. the failure mileage was 13,000.

Reported in: CHICAGO IL || Crash: N || VIN #: 1G4GC5EG2AF

ELECTRICAL SYSTEM

tl*the contact owns 2010 buick lacrosse. when the contact drove in reverse he noticed that the back up sensor indicator was a defective. the reverse sensor indicator should recognize any object 10 inches high, 12 feet or 21 inches high. the vehicle was taken back to the dealer who stated that they couldn't adjust the sensor because it was factory set. the manufacturer stated that the vehicle was operating according to the design. the contact stated that the system was defective and gave a false sense of security. the failure mileage was 2,000 and the current mileage was 2,200. updated 12/22/10 *bf the back up sensors were not detecting objects. updated 12/30/10

Reported in: IONIA MI || Crash: N || VIN #: 1G4GD5EG0AF

AIR BAGS

tl* the contact owns a 2010 buick lacrosse. the contact stated that the air bag warning light illuminated, followed by an illumination of every warning light on the instrument panel. the contact shut off the vehicle and when restarting the lights were no longer illuminated. the failure occurred the following day. the vehicle was taken to an authorized dealer who advised that the vehicle was safe to drive yet the failure recurred. the vehicle was taken back to the authorized dealer where they were unable to diagnose the failure. the contact was told that the vehicle was safe to drive. the contact had not spoken with the manufacturer. the failure mileage was 7,450 and the current mileage was approximately 8,700. updated 12/22/10 *bf updated 12/30/10*jb

Reported in: PANAMA CITY FL || Crash: N || VIN #: 1G4GE5EV9AF

POWER TRAIN

today, while driving my 2010 buick lacrosse on atl highway 75 south, my car's transmission stopped working. i could not accelerate and had to coast off the freeway. the car stopped moving as i rolled into a driveway. it would not go any further. also, when i first purchased the vehicle, the dealership repaired wiring from the transmission pump and replaced the defective pump because the steering was loose and sloppy, and everytime i made a left turn, the car made a loud noise. also, the passenger side lock jammed and would not open.

Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 1G4GC5EG8AF

POWER TRAIN:AUTOMATIC TRANSMISSION

i filed a complaint on 13 september 2010 under odi id number : 10355399. i have recently learned, from the buick service representative at hennessey buick, that the mechanic took the transmission apart and what he found was that the 'reverse belt' fell off, disabling the vehicle. the service rep indicated that he had not heard of this happening before.

Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 1G4GC5EG8AF

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2010 buick lacrosse. the contact stated while driving 35 mph the steering became progressively loose and loud whenever the vehicle made a left turn. the contact took the vehicle to the dealer. the dealer checked the power steering pump and noticed that it was damaged and that it also had loose wiring from the chassis. the dealer replaced the power steering pump and repaired the loose wiring. the contact has not had a problem with the steering since the repair. the contact also stated that while driving 55 mph he heard a loud bang underneath the vehicle. as a result of the loud bang the vehicle lost all power and the contact coasted to the side of the road. the vehicle was towed to a dealer who stated that the reversal belt on the transmission feel off. the vehicle was being dealer being repaired by the dealer. the contact stated this vehicle is very unsafe to drive. the failure mileage was 18,199.

Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 1G4GC5EG8AF

STEERING:HYDRAULIC POWER ASSIST:PUMP

Reported in: FAYETTEVILLE GA || Crash: N || VIN #: 1G4GC5EG8AF

ELECTRICAL SYSTEM:IGNITION

tl* the contact owns a 2010 buick lacrosse. the contact was driving approximately 55 mph as he attempted to locate the dashboard dimmer switch. as the contact reached around the steering column, he inadvertently engaged the push to start button and the vehicle shut off while still in motion. the contact attempted to restart the vehicle yet the shift to park warning message was illuminated. the contact then shifted into neutral and depressed the push to start button three times before the vehicle began to operate as normal. the vehicle was not taken to be examined for the cause of failure and was not repaired. the failure and current mileage was 12,000.

Reported in: WHITE OAK TX || Crash: N || VIN #: 1G4GE5EVXAF

FUEL SYSTEM, GASOLINE

2010 buick lacrosse - slow, delayed, hesitation response during various accelerating driving times.

Reported in: ACWORTH GA || Crash: N || VIN #: 1G4GC5EGXAF

AIR BAGS

tl* the contact owns a 2010 buick lacrosse. the contact was traveling 60 mph when he a deer. the air bags did not deploy however, the air bag deployment light illuminated on the dashboard. there were no injuries. the current and failure mileage was 13,000. updated 01/24/11 *bf the consumer also stated the seat belt did not retrain him properly and he hit the steering wheel. updated 02/03/11

Reported in: KOKOMO IN || Crash: Y || VIN #: 1G4GC5EG5AF

SEAT BELTS:FRONT

Reported in: KOKOMO IN || Crash: Y || VIN #: 1G4GC5EG5AF

STEERING

lost steering on my 2007 buick lacrosse on the highway while taken a sharp turn the steering would not turn which resulted in a high speed crash.

Reported in: JOHNSTON RI || Crash: Y || VIN #: 2G4WE587371

ENGINE AND ENGINE COOLING

tl*the contact owns a 2010 buick lacrosse. while the vehicle was parked, it suddenly caught fire. the fire department extinguished the fire; a report was filed. the vehicle was destroyed. the origin of the fire was unknown. the manufacturer sent a representative who inspected the vehicle but could not find the acuse. the failure mileage was 7,800. updated 3/7/11 *cn updated 04/25/11

Reported in: AKRON OH || Crash: N || VIN #: 1G4GE5GV9AF

VISIBILITY

tl*the contact owns a 2010 buick lacrosse. the contact stated that the rear window defroster failed. the dealer disconnected the battery and rebooted the computer which was only a temporary fix. the contact took the vehicle back to the dealer where it was being held and checked for possible electrical problems. the current and failure mileages were 2,558.

Reported in: CHICAGO IL || Crash: N || VIN #: 1G4GE5EV9AF

UNKNOWN OR OTHER

as i was driving down a main route with high traffic travelling approximately 35 mph the car felt as if someone stepped on the brakes twice. the car slowed down abruptly almost to a stop. i pulled over to the side of the road and shut off the vehicle. i was 1/2 mile from my house so i decided to proceed home. i started up the car and slowly drove down the road. within minutes the brakes automatically applied themselves again slowing the vehicle dramatically. i proceeded to drive to my garage and called the dealership in the morning. they sent a tow truck and towed it to the dealership to repair where it has been since 12/23/10. this is a major safety problem. i will never drive that car again.

Reported in: BRIDGEWATER MA || Crash: N || VIN #: 1G4GE5EV9AF

UNKNOWN OR OTHER

Reported in: BRIDGEWATER MA || Crash: N || VIN #: 1G4GE5EV9AF

UNKNOWN OR OTHER

Reported in: BRIDGEWATER MA || Crash: N || VIN #: 1G4GE5EV9AF

STEERING

purchased vehicle new as a demo, has been back to the dealership over 5 times and are unable to correct the issue. the issue is a hard pull to the left. it is noticeable at any speed but when it really becomes an issue is at expressway speeds. the vehicle is a safety issue as it will not stay in line and any interruption could case the vehicle to travel in another lane not just a drift in what you would expect but a hard left turn, hopefully nobody is there when it happens.

Reported in: BURTON MI || Crash: N || VIN #: 1G4GC5EG2AF

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving and lowering the rear power windows, the vehicle exhibited an unusually loud noise. the contact mentioned that the noise was so loud that it nearly burst his ear drums. the vehicle was taken to the dealer yet they were unable to diagnose the failure. the dealer advised the contact not to lower the windows. the manufacturer was contacted and they did not have any complaints in regards to the specific failure. the vehicle was not repaired. the failure and current mileage was 3,400. updated 2/23/11 *cn updated 02/28/11

Reported in: MILLEDGEVILLE GA || Crash: N || VIN #: 1G4GC5EG4AF

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

tl*the contact owns a 2010 buick lacrosse. the contact stated that while driving 30 mph, the rear defroster malfunctioned. the failure occurred three times and affected the contact's vision while driving. the vehicle was taken to an authorized dealer each time the defroster failed and repaired under tsb #pic5308c. the failure continued. the failure mileage was 5,600.

Reported in: EDISON NJ || Crash: N || VIN #: 1G4GE5GV2AF

ELECTRICAL SYSTEM

the battery goes dead. when it was taken to the dealer, we were told that we did not drive enough. the second incident occurred in 12/2010. this time there were 21 low voltage hits when the dealership was troubleshooting. i also submitted a complaint to gm. it appears that their solution is to place a trickle charge on the battery to ensure the battery is at full capacity. i am in the process of purchasing a solar powered battery charge at this time. in order for my wife to drive this vehicle, she will always have to deal with the charger. to have this problem on a state of the art automobile is extremely frustrating.

Reported in: BATON ROUGE LA || Crash: N || VIN #: 1G4GC5EG4AF

STEERING

i bought a 2010 buick lacrosse in december of 2010. i noticed a pull to the left on the way home that very day. i have had this vehicle into the dealership 4 times looking to have this issue resolved. the service department contacted gm tech support, case #[xxx] to see if there has been a report of a steering problem. there had been and they recommended making the camber split higher. after several attempts to remedy this problem, i was told to take the car to a different gm dealer to see if maybe they could find the problem. i drove with the service technician and he said that there have been many 2010 lacrosse and enclave vehicles with the same pull to the left. he had spent alot of time trying to fix the problem. after discussions and test drives with several gm field technicians, the issue remains and i have been told that according to the district field representative, the issue has been documented as a "characteristic of a buick". i hope that gm does not wait for a fatal accident before they take this problem seriously. the pull to the left is very distinct and if you get distracted or even take you hand off the wheel, you will end up in the left lane. the pull seems to be more prevalent when driving on concrete than asphalt. the crown of the road has nothing to do with the pull either. there is a distinct need to apply pressure to the steering wheel in able to keep the car driving straight. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: SAINT MICHAEL MN || Crash: N || VIN #: 1G4GC5EG1AF

ELECTRICAL SYSTEM

there are blind spots on right and left windshield. also when the temperature is below freezing the heated mirrors and rear windshield do not defrost until the vehicle is totally warm and driven 50km.

Reported in: ONTARIO 00 || Crash: N || VIN #:

VISIBILITY

Reported in: ONTARIO 00 || Crash: N || VIN #:

VISIBILITY:WINDSHIELD

tl* the contact owns a 2010 buick lacrosse. the contact stated that a rock struck the front windshield on the passenger side while driving 70 mph. the windshield fractured into several small pieces and the contact stated the windshield was made out of plain glass. the insurance company replaced the windshield nd the manufacturer was not contacted. the failure mileage was 14,000.

Reported in: ODESSA TX || Crash: N || VIN #: 1G4GC5EG8AF

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

tl* the contact owns a 2010 buick lacrosse. the contact was driving 40 mph with the heated seats activated when the seat overheated and burned the contact. the contact sought medical attention for the burns and the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 3,500 and the current mileage was 5,000. updated 8/29/11 *cn updated 09/21/11

Reported in: YOUNGWOOD PA || Crash: N || VIN #: 1G4GC5GG2AF

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

tl*the contact owns a 2010 buick lacrosse. the contact stated that the head rest on the front passenger seat was too big and when he looked to his right it would block his vision. the vehicle was not inspected by a dealer nor was it repaired. the dealer was aware of the failure and advised him that they could not change it. the vehicle was not repaired. the failure mileage was approximately 1,045. updated 07/08/11*lj updated 07/20/11

Reported in: DAYTON OH || Crash: N || VIN #: 1G4GC5GG2AF

ENGINE AND ENGINE COOLING

2010 buick lacrosse. (lawyer on behalf of client) consumer has several defects with vehicle such as back firing, malfunction light, car falls dead in traffic, steering wheel locks *tgw

Reported in: OPELOUSAS LA || Crash: N || VIN #:

STEERING

2010 buick lacrosse. (lawyer on behalf of client) consumer has several defects with vehicle such as back firing, malfunction light, car falls dead in traffic, steering wheel locks *tgw

Reported in: OPELOUSAS LA || Crash: N || VIN #:

UNKNOWN OR OTHER

had driven the car for about 24 miles. stopped at a garden store. several minutes later an employee yelled your car is on fire. by the time fire dept. got there the whole front end of car has burned off, fenders, bumper, hood and broke winshield. no fire got into passenger compartment except smoke

Reported in: STANWOOD WA || Crash: N || VIN #: 1G4GC5EG3AF

UNKNOWN OR OTHER

Reported in: STANWOOD WA || Crash: N || VIN #: 1G4GC5EG3AF

UNKNOWN OR OTHER

Reported in: STANWOOD WA || Crash: N || VIN #: 1G4GC5EG3AF

ELECTRICAL SYSTEM

tl* the contact owns a 2010 buick lacrosse. while driving approximately 65 mph the vehicle suddenly decelerated and all of the warning lights on the instrument panel began flashing erratically. the door locks also began to lock and unlock rapidly; however, the vehicle began to function normally on its own. the vehicle was taken to the dealer previously for diagnostic testing because it would not start and the body module was replaced. the vehicle was not repaired. the approximate failure mileage was 23,000. updated 09/21/2011 *ln

Reported in: MOSCOW PA || Crash: N || VIN #: 1G4GB5EG6AF

SUSPENSION

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving 30 mph the service suspension soon light illuminated on the instrument panel. the vehicle was taken to an authorized dealer where they were not able to diagnose the failure because the light was no longer illuminating. the speed sensors for the wheels were replaced, but the failure continued. the failure mileage was 1,600. the vin was unavailable.

Reported in: WINDCREST TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2010 buick lacrosse. while driving, the contact stated that the speedometer and fuel gauge would fluctuate and she was unable to determine how fast or slow she was traveling or how much gasoline was actually in the vehicle. she also noticed that the service stability track and service rear axle indicator lights would illuminate on the instrument panel. the dealer made six attempts to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 23,438. the approximate failure mileage was 1,006.

Reported in: CANTON MI || Crash: N || VIN #: 1G4GD5GG2AF

EXTERIOR LIGHTING

tl* the contact owns a 2010 buick lacrosse. the contact was driving 45 mph when the exterior and interior lights illuminated on and off intermittently. the vehicle was taken to the dealer, but the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 2,800 and the current mileage is 8,250. updated 12/16/11*lj updated 12/22/11

Reported in: EVANSVILLE IN || Crash: N || VIN #: 1G4GC5EG8AF

ELECTRICAL SYSTEM

Reported in: EVANSVILLE IN || Crash: N || VIN #: 1G4GC5EG8AF

POWER TRAIN

tl* the contact owns a 2010 buick lacrosse cxl awd. the contact stated while driving approximately 40 mph the vehicle suddenly stalled. the vehicle was taken to a dealer who advised her that the internal mode switch manual shift and d-dent lever needed to be replaced. the shift and the lever were repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 13,360.

Reported in: ERWING PA || Crash: N || VIN #: 1G4GD5EG4AF

POWER TRAIN

while driving on busy freeway 2010 buick lacrosse loss all power, wouldn't accelerate, couldn't do anything besides panic and coast off freeway to meridian, very unsafe and scary situation. but i was told it was a module switch that didn't tell the transmission what to do. but a new transmission was replace prior to that incident and still having problem afraid to drive car, it might shut down again while driving just feel unsafe to drive the car, im terrify of what would happen next.

Reported in: ADELANTO CA || Crash: N || VIN #: 1G4GC5EG0AF

ELECTRICAL SYSTEM

i purchased a buick lacrosse in may 2010. i began having issues with the vehicle june 27, 2011. i've had multiple mechanical issues with the car. the electric heater in the seats have gone out 3 times and been repaired and is now not working again. the last repair on the heater in the driver seat was january 2012. on august 1, 2011 the car was towed to the dealership due to the battery leaking acid all over the wires and several other parts. the was kept for almost 10 days. the visor for the moon roof started malfunctioning and had to be repaired. the engine had a knocking sound and i was told that's how he care sounds. the door handle had to be replaced, the car has had ongoing electrical issues and gm has not worked openly and honestly with me. gm has repeatedly told me the care is not eligible to be bout back but will not give a explanation why. i repeatedly requested to speak with a supervisor and was denied opportunity by a gm rep name [xxx] for several weeks. i have repeatedly asked for something in writing and gm refuses to put anything in writing. "when i explained that i wanted them to buy the care back due to the ongoing electrical issues and not to just extend the warranty i was told by the gm rep that i was trying to play a all or nothing game and may end up walking away with nothing." after that comment i felt bullied into excepting a offer of two car payments and a extension of the warranty to 45,000 additional miles. i later withdrew my acceptance of the offer due to the seats malfunctioning again and feeling as though i was forced to take the offer with the gm rep denying me the ability to speak with a supervisor for weeks and making the statement that he made during a conference on 2/24/12. this is the second gm vehicle that i bought in the past 4 yrs that had electrical issues. my 07 saturn aura had electrical issues lost $9000. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: ROMULU MI || Crash: N || VIN #: 1G4GE5EV1AF

ENGINE AND ENGINE COOLING

2010 buick lacrosse. consumer states vehicle stalls while driving *tgw the consumer stated while driving, the vehicle would loose all power. all the lights on the dashboard would illuminate and he would have to let the vehicle sit for 5-15 minutes before starting it again. when he did restart the vehicle, the check engine light stayed on. the consumer stated the vehicle was taken to the dealer three times. the last time, the dealer recommended replacing the ecm. *jb

Reported in: CHAMBERSBURG PA || Crash: N || VIN #: 1G4GC5GG4AF

ENGINE

tl* the contact owned a 2010 buick lacrosse. the contact stated that moments after parking the vehicle in a garage, the front end caught on fire. the contact also stated that the fire burned down her home before the fire department could extinguish it. there were no reported injuries. the vehicle had not been inspected to determine what caused the fire. the failure and current mileages were 36,000.

Reported in: GREENVILLE KY || Crash: N || VIN #: 1G4GC5EG8AF

ELECTRICAL SYSTEM

the battery is dead. so i can get into the car at all..not even to jump it or take it to the dealer.. now i have to get it towed..and getout of work to do it.

Reported in: TUCSON AZ || Crash: N || VIN #: 1G4GC5EG4AF

ENGINE

engine failed to turnover intermittently five times over a four month period. returned to the buick dealer four times who claimed to fix the problem 4 times. it is currently in the dealer repair shop for further diagnosis and repair. this is a dangerous situation for a 72 year old women who is left stranded with the car engine dead and not turning over depending on the neighborhood and time of the day or night when this intermittent problem occurs. the car will generally start most of the time and then goes dead without turning over and after many attempts it sometimes will turnover and start.

Reported in: MILWAUKEE WI || Crash: N || VIN #: 1G4GE5EV9AF

ENGINE

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving approximately 30 mph, the engine warning indicator illuminated on the instrument panel until the engine was turned off. the vehicle was taken to an authorized dealer who stated rodents chewed through the oxygen 2 sensor wire. the vehicle was not repaired. the manufacturer was notified of the problem who did not offer any assistance since the failure was not cover under warranty. the approximate failure mileage was 37,000.

Reported in: NEWARK NJ || Crash: N || VIN #: 1G4GC5EG7AF

STRUCTURE:BODY

i travel this highway everyday going and coming home. the road crew was working on repairing the road. the tar that they was putting down got on my car. i tried to wash it off but the tar would not come off. so a road crew member told me who to contact. i have been call them for a month now and never got a answer until today 10/25/12 @11:47 a.m.

Reported in: RED SPRINGS NC || Crash: N || VIN #: 1G4GC5EG2AF

AIR BAGS

the passenger front air-bag"on-light" will not always come on. if my wife sits in the passenger seat,it will not come on (she weighs 120 lbs.) if i sit there it does come on. ( i weigh 185 lbs.). i took the car to the buick dealer. they kept it for three days. they could not duplicate the problem.

Reported in: TERRYTOWN LA || Crash: N || VIN #: 1G4GB5EG7AF

SERVICE BRAKES

while driving several times the electronic stabilitrak control system engage unexpectedly - while driving at different speeds the brakes engaged, the engine sounded different and traffic behind me had to quickly brake, prior to these incidents the service stabilitrak - so i took it to the dealer and they said they couldn't find anything gave it back to me and hour later it occurred again returned it to dealer again gave back to me took it to another dealer - it's in the shop now since 2/28/13 and i have rental thanks.

Reported in: ALEXANDRIA VA || Crash: N || VIN #: 1G4GE5GV1AF

AIR BAGS

while travelling at highway speeds the side (driver and passenger side roof rail and headrest) airbags deployed. no accident or road hazard triggered deployment. there was a warning ("service airbag") message that came up in the driver information display moments before the airbags deployed. the driver was struck by the airbag but was able to maintain control of the vehicle. vehicle continued to operate, driver was able to get the vehicle to safety where the vehicle was then towed.

Reported in: MALDEN MA || Crash: N || VIN #: 1G4GE5GVXAF

STEERING

describe what happened vehicle pulls left continuously

Reported in: WASHINGTON DC || Crash: N || VIN #: 1G4GC5GG6AF

EQUIPMENT ADAPTIVE

describe what happened vehicle pulls left continuously

Reported in: WASHINGTON DC || Crash: N || VIN #: 1G4GC5GG6AF

SUSPENSION

i was driving on a two-lane country road. to avoid a dead animal in the road (possibly woodchuck), i swerved hard left at which time the vehicle began to shake violently, so much so i thought it would roll over. the car bounces at every little bump, pulls sharply right when braking, wobbles at the slightest excuse, and is very unstable. there is a kerplunk noise at the smallest road indentation (which may be because an odd tire was put on the car). it is very hard to see vehicles passing on the right because of the large headrests, huge mirror and post between doors. not a safe car! please avoid this car.

Reported in: WELLSVILLE NY || Crash: N || VIN #: 1G4GC5EG2AF

STEERING

Reported in: WELLSVILLE NY || Crash: N || VIN #: 1G4GC5EG2AF

ELECTRONIC STABILITY CONTROL

Reported in: WELLSVILLE NY || Crash: N || VIN #: 1G4GC5EG2AF

ELECTRONIC STABILITY CONTROL

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving approximately 25 mph, the stability control warning light illuminated and the vehicle would not accelerate. the vehicle was taken to the dealer for diagnosis. the technician stated that the stability control sensor would have to be replaced. the vehicle was repaired however, the failure recurred. the technician then stated that the stability control module would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 85,000. *jb

Reported in: AHOSKIE NC || Crash: N || VIN #:

ELECTRONIC STABILITY CONTROL

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving 35 mph, the stability warning light illuminated. the vehicle began to shake violently and the vehicle decelerated independently. the contact powered off the engine and once restarted, the vehicle operated normally for approximately 5 miles before the failure recurred. the vehicle was taken to a dealer for diagnosis where the contact was informed that a harness and sensor would need to be replaced. the vehicle was repaired but before the contact left the dealer, the failure recurred. the dealer then stated that a module would need to be replaced. the vehicle was repaired. the vin was unavailable. the failure and current mileage was 87,000.

Reported in: AHOSKIE NC || Crash: N || VIN #:

VEHICLE SPEED CONTROL

i believe the vehicle has something that may or may not ever be found by a test drive at dealer by service mechanic. i also believe this started before the posted mileage above but i do not have all paperwork from dealership that serviced it. vehicle will bog down after you start to accelerate on hills, around curves, at take off. sometimes this enables traction control light but not always. i will have no acceleration for seconds and is very unsafe as the last time it did it i was coming around a dangerous curve with a dump truck behind me and couldn't speed up because had no power when pushing the gas pedal. i also had it happen as i was passing another vehicle and it all but stopped beside the vehicle i was attempting to pass. no acceleration can lead to severe injury or death depending on circumstances at time of incident. i have take to dealer more than 3 times for same issue to be told its nothing and they cant duplicate the problem. even i know that some cars have issues that are never fixed or found! i have contacted gm to get the run around for weeks then finally be told nothing can be done because they aren't prepared to drop the engine because it may cost $4000. if i get hurt in this vehicle it is going to cost a whole heck of a lot more than that! i do not want the engine dropped i am filing a lemon law complaint and will consider a dealer buy back but i am not dropping this because i am not imagining this as the dealer said... i have read same issues online so i know i am not the first with the buick problem. the car is unsafe so we will just let the attorneys hash this out! *js

Reported in: S. BLOOMINGVILLE OH || Crash: N || VIN #: 1G4GC5EG5AF

POWER TRAIN

tl* the contact owns a 2010 buick lacrosse. the contact stated while driving approximately 65 mph the vehicle stalled without warning. the contact maneuvered the vehicle to the side of the road. the vehicle was taken to a dealer; however, the failure occurred three times over a two year period. the mechanic diagnosed that the computer module had to be replaced. the vehicle was repaired three times for the identical failure. the manufacturer was not made aware of the failure. the approximate failure mileage was 23,591. updated 1/29/14*cn vehicle continues to have a feel of losing power via gas pedal, but so far, hasn't stopped again, but does slow down when this happens. all other info on form is good. updated 01/29/14

Reported in: VANCOVER WA || Crash: N || VIN #: 1G4GC5EG9AF

ENGINE

Reported in: VANCOVER WA || Crash: N || VIN #: 1G4GC5EG9AF

ELECTRONIC STABILITY CONTROL

service stability light comes on. car made a slight grinding noise when turning right seconds before warning light came on this has happened more than one time. service stability warning stays on until car is turned off. talked with service manager at dealership. he says it could be a number of things. i am unsure if it is safe to continue to drive car.

Reported in: ALAMO TX || Crash: N || VIN #: 1G4GB5GG0AF

ENGINE

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving 50 mph, the check engine warning light illuminated. the vehicle was taken to the dealer for inspection where they stated that the catalytic converter needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 90,000.

Reported in: POCONO LAEK PA || Crash: N || VIN #: 1G4GC5EG0AF

ELECTRICAL SYSTEM

this vehicle has been in the shop at mckinney buick gmc, and gateway buick gmc. the battery was the first thing to go, it was replaced under warranty. the second item to go was the alternator, it was replaced under warranty. the windshield washer tank cracked, was a recall, it was replaced. the steering column went out totally, because of the tilt lever, it was replaced under warranty. the rear wheel hubs went out, they were replaced under warranty. the a/c compressor went out this last summer 2013, it was replace under extended warranty, i purchased. now the heater control switch, or something just went out with the system, because the fan has quit working. so now i'll have to spend another 300.00 dollars are so to get the vehicle fixed. this car has been a lemon, i bought it certified used, from lone star buick gmc, when they were in transition to mckinney buick gmc, i have had nothing but problems with this model. owned two buick century's prior to this vehicle, very reliable, replaced a blower motor in my 1999 buick c, and a battery in my 2004 buick c. unlike this piece of crap 2010 buick lemon nightmare. could you possibly help me out with this problem. this vehicle showed via car fax report to have been in the shop six times prior my purchase. it only had about 16500 miles on it, when i purchased it in may of 2011.

Reported in: MESQUITE TX || Crash: N || VIN #: 1G4GB5EG8AF

ENGINE

i moved my car out of the driveway so my neighbor could plow our driveway. he said he smelled something. i parked the car across from our driveway put it in park, pushed the button to shut the car off, as my vehicle filled with smoke, i grabbed the door handle and jumped out. my neighbor ran to my vehicle telling me to disengage the hood, i complied. flames jumped up and out from the passenger side of the car under the hood. he threw a lot of snow on the fire to extinguish the flame. we inhaled fumes. car will not start. after this, my husband came out and my neighbor explained and my husband unhooked battery.

Reported in: OSWEGATCHIE NY || Crash: N || VIN #: 1G4GD5EG9AF

ELECTRICAL SYSTEM

Reported in: OSWEGATCHIE NY || Crash: N || VIN #: 1G4GD5EG9AF

ELECTRICAL SYSTEM

i moved my car out of the driveway so my neighbor could plow. he said he smelled something while i was in my car across from our driveway. i put the vehicle in park, pushed shut off/turn off button, vehicle instantaneously filled with dark rolls of smoke coming from the passenger side from the front of the vehicle under the hood. i grabbed the door handle jumped out. my neighbor came running telling me to disengage the hood, i complied. flames shot up and out from under the hood as it was being released. he threw a lot of snow on the fire extinguishing it. we inhaled the most obnoxious fumes from any automobile i have had the displeasure of having in my company. car will not start. after this, my husband came out to see what all the yelling was about. my neighbor explained it to him and he unhooked the battery. the car is still parked at the scene of the fire. today is 2/22/2014 and no insurance adjuster has been here yet. our town fire department was called and the fire chief assistant came the very day incident occurred and filled out a form, i contacted buick and i have a claim number and am awaiting further contact from them. our town highway department placed cones around my vehicle.

Reported in: OSWEGATCHIE NY || Crash: N || VIN #: 1G4GD5EG9AF

ENGINE

Reported in: OSWEGATCHIE NY || Crash: N || VIN #: 1G4GD5EG9AF

SERVICE BRAKES

abs braking and stabilitrac service lights came on and both systems failed on ice covered road. vehicle slid off road into snow pile. no injuries or damage.

Reported in: NOVI MI || Crash: N || VIN #: 1G4GE5EV1AF

ELECTRONIC STABILITY CONTROL

abs braking and stabilitrac service lights came on and both systems failed on ice covered road. vehicle slid off road into snow pile. no injuries or damage.

Reported in: NOVI MI || Crash: N || VIN #: 1G4GE5EV1AF

UNKNOWN OR OTHER

the first time i took car in a soechting motors buick dealer for stabilitrac came up and then the check engine light came on. the replaced lt ft speed sensor and told me that they could not fine why the engine light was on. last week i'm getting same problem with the stabilitrac and yellow/orange slippery light came on.

Reported in: SEGUIN TX || Crash: N || VIN #: 1G4GB5EG8AF

ENGINE

Reported in: SEGUIN TX || Crash: N || VIN #: 1G4GB5EG8AF

ELECTRONIC STABILITY CONTROL

Reported in: SEGUIN TX || Crash: N || VIN #: 1G4GB5EG8AF

UNKNOWN OR OTHER

the transmission does forceful jerking while going 30-35 mph. also was told that it was normal as gm designed the transmission this way. i find that hard to believe.

Reported in: SAINT LOUIS MO || Crash: N || VIN #: 1G4GE5GV4AF

SERVICE BRAKES

i haven't had and accident, but i notice when i put on brakes going down hill the front end was shaking, just had car service and check out and i was inform that everything was a okay their did a front end alignment is there a recall on brakes problems? this is not the first time this happen. .

Reported in: MCDONOUGH GA || Crash: N || VIN #: 1G4GC5EG4AF

ENGINE

2010 buick lacrosse. consumer writes in regards to "malfunction indicator lamp" came on while driving then engine cut off. *smd the consumer stated she was able to coast into the right lane, and eventually made it into a parking lot. the consumer was able to re-start the vehicle, and was able to drive the vehicle to the dealer. the vehicle was at the dealer for five days, where it was diagnosed as an internal mode switch short. the dealer replaced the mode switch. the consumer stated she experienced the same problem a year prior.*jb

Reported in: SUMMERVILLE SC || Crash: N || VIN #: 1G4GB5EG7AF

ELECTRICAL SYSTEM

Reported in: SUMMERVILLE SC || Crash: N || VIN #: 1G4GB5EG7AF

AIR BAGS

when passenger seat was occupied, air bag light showed "off". this occurred about 95% of the time. passenger weight is approximately 150 lbs. i had the local dealership check this and they found no problem. (approximate date 4/1/14). i took the car back to the dealership around 4/10 and had the service manager sit in the passenger seat and the passenger air bag light indicated that the air bag was "off". to repair this problem, they replaced the passenger seat (installed 20861568 n-modual kit (14865-b) and replaced passenger presence module.

Reported in: PORTAGE MI || Crash: N || VIN #: 1G4GB5GG2AF

ELECTRICAL SYSTEM

i was traveling on the highway at 5:30am with minimal traffic. while traveling at 66mph, i put the car into cruise control. then i pulled my foot off the gas pedal that placed it flat footed with me leg towards the seat. i am a short person. i have 3 house keys on a ring attached to the car key. i felt my knee touch the dangling keys. at that moment, the electrical system and car shut down. i had no power brakes or no power steering, etc. i was in the lane closest to the breakdown lane. i was able get the car into the breakdown lane and cost to a stop. (fortunately no traffic passed me until i finally stopped.) the ignition key and switch was in the on position when i stopped. i was able to restart the car by placing the car in park and restarting the car. i brought the car to the dealership. they looked at the car and found no error codes. they could not duplicate my problem. they told me i must have shut off the ignition switch with my knee. i attempted to do this an cannot turn the key off with my knee. i addition, my knee does not reach the switch without lifting it up at least a couple inches. i only brushed the bottom of the dangling house keys. 2010 should be included in the recall!!!

Reported in: WINDHAM NH || Crash: N || VIN #: 1G4GB5EG4AF

SERVICE BRAKES

tl* the contact owns a 2010 buick lacrosse. the contact stated that while driving at a low speeds, the service parking assist warning light flashed on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 67,000. updated 8/28/14*cn

Reported in: SOLEDAD CA || Crash: N || VIN #: 1G4GC5EG6AF

ELECTRICAL SYSTEM

tl* the contact owns a 2010 buick lacrosse. while driving approximately 60 mph, the vehicle stalled and the electrical system failed without warning. the vehicle resumed normal operation when it was restarted. the failure occurred twice. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 1,000.

Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 1G4GE5GV6AF

ENGINE

Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 1G4GE5GV6AF

ENGINE

this complaint is being marked for deletion because it is an inadvertent duplicate of odi# 10621693 *jcc tl* the contact owns a 2010 buick lacrosse. while driving approximately 60 mph, the vehicle stalled and the electrical system failed without warning. the vehicle resumed normal operation when it was restarted. the failure occurred twice. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 1,000.

Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 1G4GE5GV6AF

ELECTRICAL SYSTEM

Reported in: DENHAM SPRINGS LA || Crash: N || VIN #: 1G4GE5GV6AF

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

tl* the contact owns a 2010 buick lacrosse. the contact stated that the accelerator pedal was haphazardly depressed as the contact attempted to depress the brake pedal. the contact mentioned that the brake pedal and the accelerator pedal were too close in proximity. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 49,000.

Reported in: SMETHPORT PA || Crash: N || VIN #: 1G4GB5EG8AF

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Reported in: SMETHPORT PA || Crash: N || VIN #: 1G4GB5EG8AF

The information contained on lemonlaw.org is for general information and advertising purposes only and is not to be considered legal advice nor does it substitute for the advice of an attorney. All legal questions and e-mails may be forwarded to a consumer advocacy group for review by qualified and licensed attorneys, however transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. This site does not have any affiliation, recommend or make any representations, positive or negative, about the attorneys listed on this website or those to whom your inquiry is forwarded. Rather, the hiring of a lawyer is an important decision that should not be based solely upon advertisements such as lemonlaw.org. Before you decide, ask any lawyer you are considering to send you free written information about their qualifications and experience.