Array ( [0] => Array ( [CMPLID] => 1065770 [ODINO] => 10588643 [MFR_NAME] => General Motors LLC [MAKETXT] => BUICK [MODELTXT] => ENCORE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140421 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM:IGNITION [CITY] => HAMILTON [STATE] => MI [VIN] => KL4CJASB5EB [DATEA] => 20140515 [LDATE] => 20140515 [MILES] => 200 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE IGNITION KEY FAILED TO TURN WHICH CAUSED THE VEHICLE TO NOT BE ABLE TO START. THE FAILURE OCCURRED ON TWO OCASSIONS. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. DRRK [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1080144 [ODINO] => 10606632 [MFR_NAME] => General Motors LLC [MAKETXT] => BUICK [MODELTXT] => ENCORE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140612 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => LEWES [STATE] => DE [VIN] => KL4CJFSB2EB [DATEA] => 20140628 [LDATE] => 20140628 [MILES] => 425 [OCCURENCES] => 0 [CDESCR] => INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT, WHILE WEARING SUNGLASSES, IS INSUFFICIENT. IN ORDER TO READ THE SPEEDOMETER EITHER ON THE ANALOG DIAL OR ON THE SMALL DIGITIAL DISPLAY WHILE DRIVING, REQUIRES THE REMOVAL OF THE SUNGLASSES, TAKE YOUR EYES OFF THE ROAD, AND PEER INTO THE PANEL IN ORDER TO READ THE SPEEDOMETER. THE GAS AND TEMPERATURE GAGES ARE NOT VISIBLE AT ALL. ADJUSTING THE INTENSITY SWITCH HAS NO EFFECT DURING DAYLIGHT HOURS. THIS ISSUE HAS BEEN REPORTED TO THE LOCAL BUICK SERVICE DEPARTMENT AS WELL AS BUICK HEADQUARTERS. THEY SAID THEY WILL INFORM THE ENGINEERING DEPARTMENT OF THIS PROBLEM. THIS LIGHTING ISSUE WAS VERIFIED ON OTHER NEW ENCORE'S IN THE DEALERS LOT. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1088621 [ODINO] => 10615607 [MFR_NAME] => General Motors LLC [MAKETXT] => BUICK [MODELTXT] => ENCORE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140303 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => ADAMS [STATE] => MA [VIN] => [DATEA] => 20140723 [LDATE] => 20140723 [MILES] => 4000 [OCCURENCES] => 0 [CDESCR] => THE VEHICLE WAS PURCHASED NEW IN NOVEMBER 2013. THE VEHICLE HAS BEEN SERVICED AT A LOCAL DEALERSHIP 6 TIMES SINCE THE BEGINNING OF MARCH FOR PROBLEMS WITH THE BRAKES. AT SLOW SPEEDS (BETWEEN 1 AND 25 MPH) WHEN THE BRAKE PEDAL IS DEPRESSED OR RELEASED A WHISTLING, WHIRRING, AND GRINDING SOUND GENERATES FROM THE FRONT OF THE VEHICLE. (THE NOISE STARTED 4 MONTHS AFTER THE PURCHASE OF THE CAR.) THE NOISE IS SO LOUD THAT IS CAN BE HEARD OVER A RADIO SET AT SOUND LEVEL 18 AND DISRUPTS CONVERSATION IN THE VEHICLE BECAUSE OF THE EAR PIERCING NOISE THAT IS PRODUCED. A BRAKE HOSE, THE BRAKE VACUUM PUMP, AND FRONT PADS AND ROTORS WERE ALL REPLACED. THE GRINDING SOUND HAS STOPPED BUT THE WHISTLING AND WHIRRING SOUND CONTINUES AND NOW GETS LOUDER THE MORE THE BRAKES ARE USED AND THE MORE TIME THAT IS SPENT IN CITY OR STOP AND GO TRAFFIC. TODAY, WHILE STOPPED ON AN INCLINE IN TRAFFIC, THE WHISTLING AND WHIRRING SOUND STARTED AND THE BRAKE PEDAL STARTED TO MOVE LOWER TO THE FLOOR. AS THE WHISTLING NOISE CONTINUED AND BECAME LOUDER, THE BRAKE PEDAL BECAME SOFTER AND MOVED CLOSER TO THE FLOOR AND THE CAR STARTED TO ROLL. REAPPLICATION OF THE BRAKE PEDAL RESULTED IN THE SAME RESPONSE OF THE LOUD WHISTLING NOISE AND THE CAR ROLLING FORWARD. IF THE TRAFFIC LIGHT DIDN'T CHANGE THE CAR WOULD HAVE ROLLED INTO THE VEHICLE IN FRONT OF IT. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) buick encore Problems

buick encore Problems

buick encore 2014 Complaints

ELECTRICAL SYSTEM:IGNITION

tl* the contact owns a 2014 buick encore. the contact stated that upon starting the vehicle, the ignition key failed to turn which caused the vehicle to not be able to start. the failure occurred on two ocassions. the vehicle was taken to a dealer however it was not diagnosed. the manufacturer was not notified of the failure. the approximate failure mileage was 200. drrk

Reported in: HAMILTON MI || Crash: N || VIN #: KL4CJASB5EB

EXTERIOR LIGHTING

instrument panel lighting in bright daylight, while wearing sunglasses, is insufficient. in order to read the speedometer either on the analog dial or on the small digitial display while driving, requires the removal of the sunglasses, take your eyes off the road, and peer into the panel in order to read the speedometer. the gas and temperature gages are not visible at all. adjusting the intensity switch has no effect during daylight hours. this issue has been reported to the local buick service department as well as buick headquarters. they said they will inform the engineering department of this problem. this lighting issue was verified on other new encore's in the dealers lot.

Reported in: LEWES DE || Crash: N || VIN #: KL4CJFSB2EB

SERVICE BRAKES

the vehicle was purchased new in november 2013. the vehicle has been serviced at a local dealership 6 times since the beginning of march for problems with the brakes. at slow speeds (between 1 and 25 mph) when the brake pedal is depressed or released a whistling, whirring, and grinding sound generates from the front of the vehicle. (the noise started 4 months after the purchase of the car.) the noise is so loud that is can be heard over a radio set at sound level 18 and disrupts conversation in the vehicle because of the ear piercing noise that is produced. a brake hose, the brake vacuum pump, and front pads and rotors were all replaced. the grinding sound has stopped but the whistling and whirring sound continues and now gets louder the more the brakes are used and the more time that is spent in city or stop and go traffic. today, while stopped on an incline in traffic, the whistling and whirring sound started and the brake pedal started to move lower to the floor. as the whistling noise continued and became louder, the brake pedal became softer and moved closer to the floor and the car started to roll. reapplication of the brake pedal resulted in the same response of the loud whistling noise and the car rolling forward. if the traffic light didn't change the car would have rolled into the vehicle in front of it.

Reported in: ADAMS MA || Crash: N || VIN #: