buick enclave Problems
buick enclave 2011 Complaints
POWER TRAIN:AUTOMATIC TRANSMISSION
tl* the contact owns a 2011 buick enclave. the contact stated that he was sitting on an incline with the brakes depressed. as he released the brakes, the vehicle abnormally rolled backward approximately 300 feet. the failure would occur sporadically when on an incline. the dealer was contacted and advised that the failure was normal. he then called the manufacturer and was advised to take the vehicle to the dealer for diagnostic testing. the vehicle was not repaired. the failure mileage was 300 and the current mileage was 369.
Reported in: WATERFORD WORKS NJ || Crash: N || VIN #: 5GAKRBED4BJ
POWER TRAIN
the vehicle rolls back on any incline. there is no hand brake in the center console, and according to dot safety this is not legal. most crossovers and or suvs of this size roll back a few inches before the transmission pins engage and stop the roll back. i was told from gmc that the component was remove so that the transmission doesn't have to be serviced for 100000 miles. gmc told us the only thing they are willing to do is install and after-market hand control and will pay a percentage toward the cost. to me this sounds like a band-aid fix to a bigger problem.
Reported in: HUDSON MA || Crash: N || VIN #: 5GAKVCED0BJ
ENGINE AND ENGINE COOLING:ENGINE
tl* the contact owns a 2011 buick enclave. the contact stated that while driving 50 mph, the vehicle began to overheat. he then discovered that engine antifreeze was leaking all over the engine and hood because the fans were still operating. the vehicle was towed to the dealer who diagnosed that the radiator was puncture and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vin was not available. the vehicle was repaired. the failure mileage was 10,000 and the current mileage was 11,000.
Reported in: MARIETTA GA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
tl* the contact owns a 2011 buick enclave. the contact stated that while driving at any speed with the cruise control engaged, the vehicle would fluctuate between driving 5 mph faster or 4 mph slower than the intended speed. while driving uphill, the vehicle would drive approximately 4 mph slower than the intended speed. while driving downhill, the vehicle would drive approximately 5 mph faster than the intended speed. the vehicle was taken to an authorized dealer where the contact was informed that the vehicle was operating as intended. the vehicle was not repaired. the failure mileage was 750. the vin was unavailable.
Reported in: FREMONT WI || Crash: N || VIN #:
STRUCTURE
i purchased a new buick enclave on or about 4 feb. 2011, on or about 12 april 2011 i had the back window down without knowing it as i hit about 45 mph this horrible noise appeared in the car. i pulled off the road thinking that the engine blew up, but this was not the case. the sound came from having the back window down. i contacted the dealer about this and was told there was nothing that could be done about it. i later took decibel readings of this and they are at 94 db at 45 mph. as speed is increased the decibel readings also increased. i could only take the readings up to 60 mph as the decibel meter i had did not go above 120 db. this will cause hearing loss and possibly permanent hearing loss to small children and babies. this problem needs to be fixed as soon as possible. also the whole car shakes and is very distracting to the driver. status update. 08/30/11
Reported in: WASILLA AK || Crash: N || VIN #: 5GAKVAED9B1
VEHICLE SPEED CONTROL
tl* the contact owns a 2011 buick enclave. the contact stated that the accelerator pedal got stuck in a partially depressed position and the brakes would not stop the vehicle when engaged. the vehicle was placed into neutral before crashing. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure, but the physical damages were repaired. the failure mileage was 2,000 and the current mileage was 2,700.
Reported in: YARDLEY PA || Crash: Y || VIN #: 5GAKRBED2BJ
POWER TRAIN:AUTOMATIC TRANSMISSION
tl* the contact owns a 2011 buick enclave. the contact stated while driving on an incline with his your foot on the brake pedal, the vehicle would roll backwards. the vehicle was taken to the dealer who stated the failure was normal for a manual vehicle. the manufacturer stated there was no failure and the vehicle was functioning normally. the failure mileage was 80. updated 09/19/11 *bf updated 11/02/11
Reported in: SOUTH BEND IN || Crash: N || VIN #: 5GAKRBED0BJ
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2011 buick enclave. consumer writes in regards to a missing compass *tgw gm informed the consumer, the vehicle did not come equipped with a compass, because it has a navigation option and therefore was redundant. *jb
Reported in: BREA CA || Crash: N || VIN #: 5GAKRCED8BJ
POWER TRAIN:AUTOMATIC TRANSMISSION
my 2011 buick enclave rolls forward and backward on an incline when in drive. this is a serious safety concern as the rollback is not restricted and can reach dangerous speeds depending on the level of decline. this requires the driver to keep firm and consistent pressure on the brake when on an incline to avoid rolling into other vehicles and also, go heavy on gas to overpower the roll when taking off. this is even worse than a manual transmission vehicle as at least they will stop if they snub out.
Reported in: MILWAUKEE WI || Crash: N || VIN #:
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 buick enclave with auto trans. vehicle rolls backwards on an incline when foot is removed from the brake. requires driver to apply excessive throttle power upon taking foot off of brake with danger of rolling into cars behind it.
Reported in: TAMPA FL || Crash: N || VIN #: 5GAKRBED3BJ
EQUIPMENT
missing easy to view navigation compass in buick enclave driver information center display. because we ordered the optional navigation system to obtain the rear view camera display, our dealer advised us that the compass display cannot be added to the dic display at this time. the nav compass display is hard to view on the left upper screen display, non-intuitive, and unsafe for the driver taking their eyes off the road. and, you must have the nav display enabled. our 2002 buick rendezvous had this dic compass display and the 2011 cadillac srx that we were considering buying. buick marketing/product development made a poor safety decision in not having a redundant compass display for a msrp $48.5k vehicle. i used this dic compass display in unfamiliar driving areas frequently. a market focus customer survey group would have disclosed this issue. we filed a customer complaint form with buick's cac center. but, the dealer advised me the case file would be sent to the dealer instead of to buick marketing/product development! the roominess and value were the main reasons for selecting the enclave. mounting an aftermarket compass in a luxury vehicle is a poor solution! *kb
Reported in: WHEATON IL || Crash: N || VIN #: 5GAKVBEDXBJ
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
missing easy to view navigation compass in buick enclave driver information center display. because we ordered the optional navigation system to obtain the rear view camera display, our dealer advised us that the compass display cannot be added to the dic display at this time. the nav compass display is hard to view on the left upper screen display, non-intuitive, and unsafe for the driver taking their eyes off the road. and, you must have the nav display enabled. our 2002 buick rendezvous had this dic compass display and the 2011 cadillac srx that we were considering buying. buick marketing/product development made a poor safety decision in not having a redundant compass display for a msrp $48.5k vehicle. i used this dic compass display in unfamiliar driving areas frequently. a market focus customer survey group would have disclosed this issue. we filed a customer complaint form with buick's cac center. but, the dealer advised me the case file would be sent to the dealer instead of to buick marketing/product development! the roominess and value were the main reasons for selecting the enclave. mounting an aftermarket compass in a luxury vehicle is a poor solution! *kb
Reported in: WHEATON IL || Crash: N || VIN #: 5GAKVBEDXBJ
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 buick enclave rolls unabated on hills while in gear - drive or reverse. very hard to control. requires very quick move from brake to accelerator and "2-foot" driving which is dangerous and wears brakes and transmission. there is no "hill hold" feature and drivetrain provides no resistance.
Reported in: CINCINNATI OH || Crash: N || VIN #: 5GAKVCED2BJ
POWER TRAIN
buick enclave 2011: the car rolls down uncontrollably on hills while in gear whether in drive or reverse, and is very hard to control. this also requires very quick movement from brake to accelerator. there is no "hill hold" feature and drivetrain provides no resistance. we deal with this problem every day while driving our driveway and into our garage. the minute we attempt to pull up to the garage, the car/suv starts rolling backwards and you have to conduct a couple of quick steps to stop it. i imagine this causes wear and tear on the brakes and other parts of the vehicle. a service rep at the dealership said this was normal and told me about other manufacturers that have the same problem from gmc. i drive a second car and it never does this. i believe this is a buick enclave problem.
Reported in: SPRING HILL FL || Crash: N || VIN #:
SEATS
*purchased new in august 2010, reported back to dealership there was movement in seat back/bottom or both. have returned and communicated with selling dealership and general motors (service request #71-929161000) on this ongoing problem as movement still exists in seat. attempted to repair seat three times and failed. problem is still exists and gm headquarters in detroit is standing by their field service rep and the dealship saying there is no problem in their view. having said this, no one has seen the vehicle to examine if in fact repairs were successful after their last attempt at replacing parts on the seat frame. no representative from , gm field service manager or anyone else representing gm. so, i dont know how they can say the problem is fixed if they are still receiving complaints and have not examined the seat for warrants of this complaint. additionally i have taken this vehicle to a privately owned auto service center: i am thankful to not only provided great service but has also detected the root problem in the seat and provided their option on what should be done to remedy this problem - replace the seat. when i provided this information to gm headquarters, they reviewed the information and came back with the same repeated response indicating that although they understand i am not satisfied with their response, they have nothing more to add in terms of correcting this problem i have experienced since i purchased this vehicle from the dealership. i am concerned as to the seat providing stability when stopping in an emergency when needed most in addition to the seat wearing out well before its time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *tt
Reported in: LAKE BLUFF IL || Crash: N || VIN #: 5GAKVCED8BJ
POWER TRAIN
on incline when in drive -- rolls backward, indefinitely. on decline when in reverse -- rolls forward, indefinitely. this makes the vehicle extremely dangerous to parallel park on an incline/decline, as at some point you will need to take your foot off the brake to get going and when you do, the vehicle will roll forward (hopefully not hitting the car in front of you) and the accelerator will need to be applied enough to move the heavy vehicle against the grade (hopefully not so forcefully that you will risk hitting the car behind you). service department at local dealership pointed me to owner's manual (9-25): "if the vehicle is stopped on a hill, with your foot off the brake pedal, the vehicle may roll. this is normal and is due to the torque converter designed to improve fuel economy and performance. use the brake to hold the vehicle on a hill. do not use the accelerator pedal." however, this owner's manual entry is in the "drive" section, and similar statements are not mentioned within the section about "reverse."
Reported in: PORTLAND OR || Crash: N || VIN #: 5GAKVBED4BJ
POWER TRAIN
2011 buick enclave rolls uncontrollable on hills while in gear - drive or reverse. very hard to manage. requires very quick move from brake to accelerator and "2-foot" driving which is dangerous and wears brakes and transmission. there is no "hill hold" feature and drivetrain provides no resistance. this is a serious safety concern as the rollback is not restricted and can reach dangerous speeds depending on the level of decline. this requires the driver to keep firm and consistent pressure on the brake when on an incline to avoid rolling into other vehicles and also, go heavy on gas to overpower the roll when taking off. this is even worse than a manual transmission vehicle as at least they will stop if they snub out.
Reported in: LA GRANGE TX || Crash: N || VIN #: 5GAKVBED4BJ
AIR BAGS
air bag light kept coming on. love buick, columbia sc replaced module. several days later air bag light came on again with a message " service airbag ". above dealer now has this vehicle in service and says they need to keep it several days for more diagnostics.
Reported in: LEXINGTON SC || Crash: N || VIN #: 5GAKRBED8BJ
VEHICLE SPEED CONTROL
slowing down to stop for red light the car speeded up by itself. i had to press very hard on the brakes to stop the car .
Reported in: EAST MEADOW NY || Crash: N || VIN #: 5GAKRAED0BJ
POWER TRAIN
2011 buick enclave rolls unabated on hills while in gear - drive or reverse. very hard to control. requires very quick move from brake to accelerator and "2-foot" driving which is dangerous and wears brakes and transmission. there is no "hill hold" feature and drivetrain provides no resistance.
Reported in: HOPEWELL JUNCTION NY || Crash: N || VIN #: 5GAKVBED1BJ
STRUCTURE:BODY
i was exiting the freeway and started to touch the front window button down but it was the rear window button and immediately the whole car started this shaking and vibrating. i was shocked and shook-up by this event and immediately pulled over to the side.luckily, down the road a bit, i saw a buick dealership and proceeded to it. the service mgr. told me buick is aware of this problem which he called "wind abatement".one of his associates even asked me if he could come with me so he could witness this event. so we did go back to the freeway,let rear window down, and he witnessed it himself.the buick dealer denied any defects in the car and advised me to crack a front window about an inch, then let the rear window down. this whole episode has left me in a state of shock and not knowing if this vehicle is safe to drive.
Reported in: SUN CITY WEST AZ || Crash: N || VIN #: 5GAKRAED9BJ
AIR BAGS
tl* the contact owns a 2011 buick enclave. while parked, the front passenger side air bag warning light illuminated. the failure recurred intermittently. the vehicle was taken to the dealer for diagnostics where the technician advised that the failure could have occurred because a cell phone was in close proximity to the front passenger side seat. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 1,000.
Reported in: UNION NJ || Crash: N || VIN #: 5GAKVBED9BJ
POWER TRAIN
tl* the contact owns a 2011 buick enclave. the contact stated that while in reverse with the brakes depressed, the vehicle rolled forward. also, when the gear was in drive the vehicle would roll backward. the accelerator pedal had to be depressed with force in order for the vehicle not to roll away when gear was in drive. the failure was experienced numerous times. the vehicle was taken to the dealer for a diagnostic, but the dealer was unable to locate a failure code. the vehicle was also test driven but the dealer was unable to duplicate the failure. the manufacturer was made not made aware of the failure. the vehicle was not repaired. the failure mileage was 400 and the current mileage was 6100.
Reported in: CRYSTAL MN || Crash: N || VIN #: 5GAKVCED1BJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
passenger side front window and door defective; sporadic and recurrent non-function; dealership will not repair because they cannot duplicate the problem. safety issue; as driving and unable to reach passenger side, noticed door unlocked. dealership said would cost 800-900 dollars to replace electrical harness and will not replace.
Reported in: ROSEVILLE MI || Crash: N || VIN #:
LATCHES/LOCKS/LINKAGES
passenger side front window and door defective; sporadic and recurrent non-function; dealership will not repair because they cannot duplicate the problem. safety issue; as driving and unable to reach passenger side, noticed door unlocked. dealership said would cost 800-900 dollars to replace electrical harness and will not replace.
Reported in: ROSEVILLE MI || Crash: N || VIN #:
ELECTRICAL SYSTEM
passenger side front window and door defective; sporadic and recurrent non-function; dealership will not repair because they cannot duplicate the problem. safety issue; as driving and unable to reach passenger side, noticed door unlocked. dealership said would cost 800-900 dollars to replace electrical harness and will not replace.
Reported in: ROSEVILLE MI || Crash: N || VIN #:
POWER TRAIN
while stopped at stop sign; vehicle rolls. while taking off , you must keep your foot on the brake to prevent vehicle from rolling backward into vehicle behind while accelerating too. this vehicle is like driving a manual vehicle.
Reported in: GLADSTONE IL || Crash: N || VIN #:
STRUCTURE:BODY
the front driver and passenger doors have a very sharp plastic edge sticking out past the metal body of the door. this has caused injury to three people including myself. the plastic is so sharp that it has cut deep wounds into the legs of the person getting in or out of this vehicle. i have tried to find out if anyone else has had this problem and no one has brought this forward for review. i just can't believe that no one else has had this problem. maybe they figure they were clumsy and it was their fault. i cut the corners off and sanded them to a smooth finish to correct this problem.
Reported in: CAPE CORAL FL || Crash: N || VIN #: 5GAKRAED9BJ
POWER TRAIN
transmission does not hold at all - will move forward while in reverse at the slightest incline - also does not shift down to pass other vehicles - very sloppy sluggish transmission.
Reported in: MOKENA IL || Crash: N || VIN #: 5GAKRBED9BJ
EXTERIOR LIGHTING
hid lights turn off after our 2011 buick enclave is driven after 30 seconds. headlights come on when vehicle is first started at 4:30 a.m. and turns off as indicated above. issue has been addressed by the buick dealership but cannot determine the cause of the issue on three visits. there are no recalls from the manufacturer, as stated by the service advisor. manipulating the controls is the only workaround. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: BETHLEHEM PA || Crash: N || VIN #: 5GAKRBED7BJ
AIR BAGS
2011 buick enclave. consumer states problem with vehicle air bag *tgw the vehicle was taken to the dealer five times for the same air bag problem.
Reported in: WEST DEPTFORD NJ || Crash: N || VIN #: 5GAKRBED2BJ
AIR BAGS
the day we purchased this vehicle, the service air bag light came on when we test drove the vehicle but the sales man ensured us that they could fix that. well we thought they did and keep saying that everytime we leave the dealership for the same issue. we have had our vehicle to the shop for this same 'service air bag light' at least 10 times since november 25, 2011. very frustrating!!
Reported in: ST.ANSGAR IA || Crash: N || VIN #:
AIR BAGS
over the pat few months our 2011 enclaves check air bag indicator, intermittently comes on. it occurs when the car is initially started, and stays on throughout the time it is being operated. it may or may not be on the next time the vehicle is used. the vehicle was never in an accident or had the air bags deployed for any reason.
Reported in: PALM BEACH GARDENS FL || Crash: N || VIN #:
ELECTRICAL SYSTEM
our buick enclave 2011 had just started down the driveway when it got slightly stuck in a small amount of snow. the car was turned off and my husband went to get a shovel to release the snow by the wheel. when he turned around, black smoke was coming from the car! he immediately called the fire department. it only took a few seconds and flames burst from the car and it made popping noises. the engine of the car and the entire inside, (seats, steering wheel, glove compartment etc.) were completely destroyed. the fireman stated that it was an electrical fire. we purchased the car in october, 2010. we have now found similar fires on the internet but have not seen 2011. we feel this information should be made public and gmc must fix it before someone is seriously injured. my husband would have been driving down a steep hill and if the fire started there he would not have been able to get out!
Reported in: BRANTINGHAM NY || Crash: N || VIN #: 5GAKVBED4BJ
SEATS
tl* the contact owns a 2011 buick enclave. the contact stated that the molding cover for the driver's side seat controls failed. the contact stated the seat did not stop operating, but the wires for the controls were exposed haphazardly. the contact took the vehicle to the dealer and the part was replaced. the dealer stated that the controls would have failed if they were not repaired. the vin was not available. the failure and the current mileages were 20,000.
Reported in: FREDRICKSBURG VA || Crash: N || VIN #:
POWER TRAIN
vehicle rolls backwards when i let off brake on slight grade at stop.
Reported in: PLYMOUTH IN || Crash: N || VIN #: 5GAKVCED0BJ
STRUCTURE:BODY
the back automatic lift gate was activated. the lift gate opened properly but when it was opened completely the locking mechanism failed and the door fell closed. luckily i was not standing in the door opening. i tried the lift gate once more and it responded exactly the same way and i tried to stop the gate from closing and could not, the door closed even though i was trying tom hold it up. i have taken the car to the buick dealer and it has been repaired.
Reported in: PENSACOLA FL || Crash: N || VIN #:
AIR BAGS
the service airbag soon light came on, at which time i took the vehicle to a local dealer. after they repaired the vehicle, the same light came on within 2 weeks. since that time i have taken the vehicle in approximately 6 more times for the same issue. the last time the dealership advised that they had replaced everything and now were replacing the computer for the airbag system. after the last repair, the light has come back on. this time the vehicle made it approximately 3 weeks.
Reported in: KANSAS CITY MO || Crash: N || VIN #: 5GAKVCED5BJ
TIRES
my vehicle was originally equipped with michelin latitude tour 255/60r19 tires. at just over 16,000 miles i noticed cracks in the sidewalls. at 20,000 miles a representative from michelin assured me that it was not a concern. at 22,000 miles i presented the vehicle to the selling dealer and was provided with a service bulletin which stated that the stance of the manufacturer was that the condition was only incidental environmental damage and posed no safety concern. since that time, i have contacted both the tire and vehicle manufacturers with no resolution. i can provide case numbers and emails. the tire manufacturer has issued a recall for this model tire but they tell me that the numerical run of my tires is not included. possibly the scope of the recall is too narrow. my contention is that this is a defective product and a major safety concern for myself, my family, and other motorists. because the condition has worsened so much in so few miles, i feel that michelin and general motors need to address the problem immediately. the tires should be replaced under warranty, not at the pro-rate policy now in place. any assistance with this situation would be greatly appreciated thank you
Reported in: EGG HARBOR TOWNSHIP NJ || Crash: N || VIN #: 5GAKRBED2BJ
POWER TRAIN
when car is on a incline when you take your foot of brake it rolls backward,just purchase the car on 8/8/2013 took it back to dealer they say that's how it is,nothing wrong.(safety hazard??)
Reported in: PARMA HTS OH || Crash: N || VIN #: 5GAKVCED9BJ
SERVICE BRAKES
when car is on a incline when you take your foot of brake it rolls backward,just purchase the car on 8/8/2013 took it back to dealer they say that's how it is,nothing wrong.(safety hazard??)
Reported in: PARMA HTS OH || Crash: N || VIN #: 5GAKVCED9BJ
AIR BAGS
my air bag light came on when i started my buick enclave never went off the whole time driving. this is the second time it's happened
Reported in: INDIANAPOLIS IN || Crash: N || VIN #:
VEHICLE SPEED CONTROL
tl* the contact owns a 2011 buick enclave. the contact stated that while at a stop sign, the vehicle accelerated independently. the contact was unable to control the vehicle and crashed into the side of a house. there were no injuries and a police report t was not filed. there vehicle was neither diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 36,000.
Reported in: ONTARIO OH || Crash: Y || VIN #: 5GAKVBED3BJ
POWER TRAIN
driving off of a highway. sudden engine seize steering lock and zero power. car rolled to a complete stop. luckily we were in a turning lane and were able to roll into a safe waiting area. no one in the vehicle were injured bodily yet the mental anguish and fear was unbearable. had this happened on the highway five minutes earlier , with the heavy traffic, i am sure there would have been much more serious outcome. the car has since been serviced. replaced were a broken engine belt., and bad tensioner. what i don't understand is how a 3 year old car could fail so terribly. i am now petrified to drive my enclave for fear of other faulty parts. service was performed at ferman gmc on november 11, 2013 in lutz florida. this was their first encounter with such a problem. very scary experience for all involved. every time i see a buck i recall that night in my mind. i still have not driven the car since it has been repaired and home. not sure i can ever trust this brand again. i was told a faulty tensioner caused the engine belt to snap. horrible.
Reported in: WESLEY CHAPEL FL || Crash: N || VIN #: 5GAKRBED5BJ
STEERING
driving off of a highway. sudden engine seize steering lock and zero power. car rolled to a complete stop. luckily we were in a turning lane and were able to roll into a safe waiting area. no one in the vehicle were injured bodily yet the mental anguish and fear was unbearable. had this happened on the highway five minutes earlier , with the heavy traffic, i am sure there would have been much more serious outcome. the car has since been serviced. replaced were a broken engine belt., and bad tensioner. what i don't understand is how a 3 year old car could fail so terribly. i am now petrified to drive my enclave for fear of other faulty parts. service was performed at ferman gmc on november 11, 2013 in lutz florida. this was their first encounter with such a problem. very scary experience for all involved. every time i see a buck i recall that night in my mind. i still have not driven the car since it has been repaired and home. not sure i can ever trust this brand again. i was told a faulty tensioner caused the engine belt to snap. horrible.
Reported in: WESLEY CHAPEL FL || Crash: N || VIN #: 5GAKRBED5BJ
ENGINE
driving off of a highway. sudden engine seize steering lock and zero power. car rolled to a complete stop. luckily we were in a turning lane and were able to roll into a safe waiting area. no one in the vehicle were injured bodily yet the mental anguish and fear was unbearable. had this happened on the highway five minutes earlier , with the heavy traffic, i am sure there would have been much more serious outcome. the car has since been serviced. replaced were a broken engine belt., and bad tensioner. what i don't understand is how a 3 year old car could fail so terribly. i am now petrified to drive my enclave for fear of other faulty parts. service was performed at ferman gmc on november 11, 2013 in lutz florida. this was their first encounter with such a problem. very scary experience for all involved. every time i see a buck i recall that night in my mind. i still have not driven the car since it has been repaired and home. not sure i can ever trust this brand again. i was told a faulty tensioner caused the engine belt to snap. horrible.
Reported in: WESLEY CHAPEL FL || Crash: N || VIN #: 5GAKRBED5BJ
ENGINE
water pump failed, car overheated. stranded wife and daughter 2 hours. part fixed under recall gm campaign 13079. never notified of recall prior to incident.
Reported in: SYOSSET NY || Crash: N || VIN #: 5GAKVBED1BJ
ELECTRONIC STABILITY CONTROL
driving on highway. warning light for stabilitrack came on, then engine power reduced light. in seconds no power to vehicle. could not accelerate at all and vehicle slowed on its own. extremely dangerous in traffic when trying to pull over with no power. manual says turn off car wait 15 seconds to correct problem. assuming you don't get killed pulling over first, nice idea. doesn't work. had to stop vehicle more than ten times on way home due to same problem. brought vehicle into dealer. same problem persists.
Reported in: CHICAGO IL || Crash: N || VIN #:
AIR BAGS
tl* the contact owns a 2011 buick enclave. the contact stated that while driving 50 mph, the air bag light illuminated. the vehicle was taken to the dealer for inspection and they stated that the air bag sensor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 3,000. the vin was unavailable.
Reported in: GILBERT AZ || Crash: N || VIN #:
STEERING
reported issue to dealer of car making whining noise at low speeds. dealer says i need a new power steering rack, hoses and possibly a new pump! the car is a is only a 2011 and very well maintained! spoke with gm - they contacted dealer wondering why no recall since every single forum i read has hundreds of people complaining about this same exact issue. i was furious that they refuse to acknowledge this as a problem. they say that there are not enough power steering noise problems reported to require them to issue a recall. they say that they are not responsible for this decision. it is a federal safety issue and that they issue recalls based on numbers, however, this has not happened often enough to issue a recall. they are offering me a "deal" to get the car fixed at my dealer. they will pay all but $500 toward the rack and labor. i need to cover the hoses and possibly the pump if it is bad. also, if there is a recall in the future i will be reimbursed retroactively for my expenses. isn't this an admission that there is a problem??? i am so angry! my dealer, however sings a different tune from gm. says that this problem exists quite frequently in the enclave, acadia and the chevy traverse...... i am not sure that i believe or trust anything they have to say! i have a 2011 enclave (which i absolutely loved up until now!) with 60k on it. now out of warranty - eventually this will have to be fixed - leaving a very large dent in my pocket and a hole in my heart because i really thought i would have this car for a long time. however, once it is paid off i am dumping it. no more buicks or gm cars for me. not ever! i really wish that someone would begin investigating gm and this issue. it is a huge safety concern, not to mention a very expensive fix. please contact me to discuss and let me know what concerned folks such as myself can do to deal with this! thank you!!!!!
Reported in: KATONAH NY || Crash: N || VIN #: 5GAKVBED4BJ
AIR BAGS
upon ignition, the dash prompted "service air bags." after driving approximately a mile, it went off, then reappeared soon after. in light of reported fatalities due to airbag failure, general motors must provide a manufacturer's recall.
Reported in: FREDERICKSBURG VA || Crash: N || VIN #:
ELECTRICAL SYSTEM
upon ignition, the dash prompted "service air bags." after driving approximately a mile, it went off, then reappeared soon after. in light of reported fatalities due to airbag failure, general motors must provide a manufacturer's recall.
Reported in: FREDERICKSBURG VA || Crash: N || VIN #:
ENGINE
while driving on i-85 in atlanta, ga...doing 75mph in the fast lane....the engine just died...saying the engine power had been reduced....i immediately pulled over to the left lane & stopped on a divider @ exit 95(entrance to i-285) very busy area....i dialed on-star ...they said they would send a dot-hero vehicle...it never came after 1 1/2hrs...so i called aaa ...they came in 15 minutes with a flat bed truck & took me to the dealership...i was scared to death that in that intersection of hwy's someone was going to slam into me...they replaced my ignition coil #3!!!!
Reported in: ATLANTA GA || Crash: N || VIN #: 5GAKRCEDXBJ
SEAT BELTS
turned corner on ironwood46615 and rear ended car that stopped suddenly. crushed my front end back to puncturing the radiator. no air bag deployed and no seat belt on impact. my knees hit the dash under the steering wheel. no onstar as no airbag deployed. holding steering wheel was my only deterrent to hitting forward. repairs cost $5000.+ and gm dealer insisted airbag and seat belt were functioning. knees still hurt. and seen doctor about knees and going again soon. i am reporting this after hearing that there are recalled on seat belts and airbags on driver side.
Reported in: SOUTH BEND IN || Crash: Y || VIN #: 5GAKVBEDXBJ
STRUCTURE:BODY
turned corner on ironwood46615 and rear ended car that stopped suddenly. crushed my front end back to puncturing the radiator. no air bag deployed and no seat belt on impact. my knees hit the dash under the steering wheel. no onstar as no airbag deployed. holding steering wheel was my only deterrent to hitting forward. repairs cost $5000.+ and gm dealer insisted airbag and seat belt were functioning. knees still hurt. and seen doctor about knees and going again soon. i am reporting this after hearing that there are recalled on seat belts and airbags on driver side.
Reported in: SOUTH BEND IN || Crash: Y || VIN #: 5GAKVBEDXBJ
AIR BAGS
turned corner on ironwood46615 and rear ended car that stopped suddenly. crushed my front end back to puncturing the radiator. no air bag deployed and no seat belt on impact. my knees hit the dash under the steering wheel. no onstar as no airbag deployed. holding steering wheel was my only deterrent to hitting forward. repairs cost $5000.+ and gm dealer insisted airbag and seat belt were functioning. knees still hurt. and seen doctor about knees and going again soon. i am reporting this after hearing that there are recalled on seat belts and airbags on driver side.
Reported in: SOUTH BEND IN || Crash: Y || VIN #: 5GAKVBEDXBJ
STEERING
steering column was whining. took it in and was told the steering gear was leaking and it would cost $1500 to repair. according to gm forums this is a very very common complaint that gm has done nothing about. why is a recall not being instituted?
Reported in: NASHVILLE TN || Crash: N || VIN #: 5GAKRBEDXBJ
STEERING
i began to make loud squeaking noises when making left and right turns. in addition, as time progressed i would feel pressure when turning the steering wheel. due to fear of steering wheel not being able to turn, i took the vehicle to the dealership. the dealership said that the vehicle needed a new steering pump and rack. gm said they would not cover the entire cost. the total cost was $2600 and gm said it would only cover $1600. owner feels gm should cover the entire cost since this is a safety issue and the car is only 2,000 miles over 50,000 mile warranty. this is not a usual wear and tear car issue.
Reported in: ROANOKE VA || Crash: N || VIN #:
AIR BAGS
my enclave was stopped at a red light. the vehicle behind me was rearended by the vehicle behind them and then rearended my vehicle. immediately i heard a low air release sound and smelled a gun powder smell, but my airbag did not deploy. the red indicator light for airbag came on after the wreck.
Reported in: GLEN ROSE TX || Crash: Y || VIN #: 5GAKRCEDXBJ
POWER TRAIN
regarding 2011 buick enclave: power steering rack is leaking and pump faulty requiring replacement. only 53k on car; bought it brand new in 2011. luckily i have extended warranty although dealer trying to argue their responsibility. this is very upsetting for several reasons: this a $45,000 car, i pointed this issue out 2 weeks prior during my regular oil change visit and was blown off until i pressed the matter, and i have seen several posts recently regarding this exact issue with this type vehicle. additionally there is admitted fault by gmc regarding several mechanical issues related to power steering and as evidenced by multitude of recent recalls. i hate to say it but this is my first american car and likely my last. my 2004 nissan with 180k miles runs great!!
Reported in: PLAINFIELD IL || Crash: N || VIN #:
STEERING
regarding 2011 buick enclave: power steering rack is leaking and pump faulty requiring replacement. only 53k on car; bought it brand new in 2011. luckily i have extended warranty although dealer trying to argue their responsibility. this is very upsetting for several reasons: this a $45,000 car, i pointed this issue out 2 weeks prior during my regular oil change visit and was blown off until i pressed the matter, and i have seen several posts recently regarding this exact issue with this type vehicle. additionally there is admitted fault by gmc regarding several mechanical issues related to power steering and as evidenced by multitude of recent recalls. i hate to say it but this is my first american car and likely my last. my 2004 nissan with 180k miles runs great!!
Reported in: PLAINFIELD IL || Crash: N || VIN #:
STEERING
on march 27 2014 my buick enclave gave me an error message on the dash while driving on the highway traction control off, stability transmission needs service, and reduced power came on.the car went from 60 mph to 50 mph suddenly but then cleared up.i took the car into the dealer to be serviced on 03/28/2014. the local dealer stated that they found the issue and corrected it.on april 16 2014 i had the same issue however the event was much worst. i was on the a major highway doing 65 mph. the car did not give me any indication of any isssue. the dashboard displayed traction control off, service traction, and service stabilitrak and very quick and suddenly i lost all power to the car while traveling down the highway at 65 mph. the speedometer stated i was still at 65 mph however the car was not traveling at 65. i tried pulling on my hazard lights but they did not work at the time. the power steeling on the vehicle did not work. the gas pedal did not excel the car. i was almost hit by a tractor trailor who was traveling behind me. i tried moving to the slow lane however the car had no power sterring but the engine was on and the gas pedal was to the floor but the car was not acceleration. i had no power in the car, i was able to get to a safe spot were i tried turning the car off and back on. that did not solve any issues except for the hazard lights. i was then able to put on my hazard lights. the car never gave me an error that i had reduced power. everything occurred in about 2 minutes. i immediately contacted the dealer to have the car towed. i have major safety concerns about the 2011 buick enclaves!!!!! i am very lucky that i was not killed on hwy 540. i don't think my air bags would have deployed if i were hit by a tractor trailer or car. nothing was working in the car. please call me with any questions!!
Reported in: RALEIGH NC || Crash: N || VIN #: 5GAKRCED7BJ
ELECTRONIC STABILITY CONTROL
on march 27 2014 my buick enclave gave me an error message on the dash while driving on the highway traction control off, stability transmission needs service, and reduced power came on.the car went from 60 mph to 50 mph suddenly but then cleared up.i took the car into the dealer to be serviced on 03/28/2014. the local dealer stated that they found the issue and corrected it.on april 16 2014 i had the same issue however the event was much worst. i was on the a major highway doing 65 mph. the car did not give me any indication of any isssue. the dashboard displayed traction control off, service traction, and service stabilitrak and very quick and suddenly i lost all power to the car while traveling down the highway at 65 mph. the speedometer stated i was still at 65 mph however the car was not traveling at 65. i tried pulling on my hazard lights but they did not work at the time. the power steeling on the vehicle did not work. the gas pedal did not excel the car. i was almost hit by a tractor trailor who was traveling behind me. i tried moving to the slow lane however the car had no power sterring but the engine was on and the gas pedal was to the floor but the car was not acceleration. i had no power in the car, i was able to get to a safe spot were i tried turning the car off and back on. that did not solve any issues except for the hazard lights. i was then able to put on my hazard lights. the car never gave me an error that i had reduced power. everything occurred in about 2 minutes. i immediately contacted the dealer to have the car towed. i have major safety concerns about the 2011 buick enclaves!!!!! i am very lucky that i was not killed on hwy 540. i don't think my air bags would have deployed if i were hit by a tractor trailer or car. nothing was working in the car. please call me with any questions!!
Reported in: RALEIGH NC || Crash: N || VIN #: 5GAKRCED7BJ
VEHICLE SPEED CONTROL
on march 27 2014 my buick enclave gave me an error message on the dash while driving on the highway traction control off, stability transmission needs service, and reduced power came on.the car went from 60 mph to 50 mph suddenly but then cleared up.i took the car into the dealer to be serviced on 03/28/2014. the local dealer stated that they found the issue and corrected it.on april 16 2014 i had the same issue however the event was much worst. i was on the a major highway doing 65 mph. the car did not give me any indication of any isssue. the dashboard displayed traction control off, service traction, and service stabilitrak and very quick and suddenly i lost all power to the car while traveling down the highway at 65 mph. the speedometer stated i was still at 65 mph however the car was not traveling at 65. i tried pulling on my hazard lights but they did not work at the time. the power steeling on the vehicle did not work. the gas pedal did not excel the car. i was almost hit by a tractor trailor who was traveling behind me. i tried moving to the slow lane however the car had no power sterring but the engine was on and the gas pedal was to the floor but the car was not acceleration. i had no power in the car, i was able to get to a safe spot were i tried turning the car off and back on. that did not solve any issues except for the hazard lights. i was then able to put on my hazard lights. the car never gave me an error that i had reduced power. everything occurred in about 2 minutes. i immediately contacted the dealer to have the car towed. i have major safety concerns about the 2011 buick enclaves!!!!! i am very lucky that i was not killed on hwy 540. i don't think my air bags would have deployed if i were hit by a tractor trailer or car. nothing was working in the car. please call me with any questions!!
Reported in: RALEIGH NC || Crash: N || VIN #: 5GAKRCED7BJ
FUEL/PROPULSION SYSTEM
gas gauge wasn't working on my 2011 buick enclave especially when weather was cold. gas gauge would show less than was in the tank. happened once or twice in 2012, but i thought it was a fluke. then, several times in winter of 2013- so, i finally took it in in dec 2013 after getting a message in the car of a sensor failure. they quoted $517.27 to fix it and said they didn't have time that day. took back in early jan. warranty just expired by 3000 miles, so i argued it should be covered. dealership made me pay $100 towards it. they replaced the fuel level sensor. i have had it happen once again since, so i am wondering if they fixed the right part, although i would want to see it happen again to be sure before i complain again, although waiting to make sure there was a problem was what got me out of warranty when i originally took in it to have fixed. as i see the recent recall in may 2014 of only the 2013 buick enclave models for the same gas gauge issue, i am frustrated. obviously, the problem is more pervasive than just the 2013 models. safety of this model seems to be an issue. now, i saw there is airbag recall, although i haven't been notified yet. i had water pump issue fail the week after i had it checked for recall notice and they had said it was fine and didn't need fixed. scary as i got notice all of a sudden that car was shutting down and it did - luckily, i wasn't on the freeway and could pull off quickly, but i was still stranded without warning. frustrating after i just took it in for this recall issue and was told it was fine. i've also had the liftgate issue (release switch failed), issue with driver's side door, and a/c issue - all in a car that isn't that old.
Reported in: CHESTERFIELD MO || Crash: N || VIN #: 5GAKRBED2BJ
AIR BAGS
tl* the contact owns a 2011 buick enclave. the contact stated that while driving approximately 10 mph, another vehicle crashed into the front driver¿s side. the air bags did not deploy. the contact suffered head, neck and shoulder injuries and was transported for medical treatment. a police report was filed of the incident. the vehicle was towed to a collision center but was not inspected to determine the cause of the air bag failure. the contact later received notification of nhtsa campaign number 14v118000 (air bags). the manufacturer was not notified of the failure. the approximate failure mileage was 23,000. updated 07/15/14 ma
Reported in: METAIRIE LA || Crash: Y || VIN #: 5GAKRBED6BJ
ELECTRICAL SYSTEM
similar to the recently announced recall on 2014 buick enclaves for a faulty gas guage, the same problem occurs on the 2011 model that i just purshased as well. i have owned the vehicle for 6 weeks and 3 times have experienced the gas guage indicate an inaccurate amount of fuel. twice after the vehicle was turned off and turned back on, the guage reset to an accurate ready. however one after turning the vehicle off twice, the gas guage did not reset.....it was not until the following day that the gas guage gave a accurate reading.
Reported in: ABSECON NJ || Crash: N || VIN #: 5GAKRAED5BJ
FUEL/PROPULSION SYSTEM
similar to the recently announced recall on 2014 buick enclaves for a faulty gas guage, the same problem occurs on the 2011 model that i just purshased as well. i have owned the vehicle for 6 weeks and 3 times have experienced the gas guage indicate an inaccurate amount of fuel. twice after the vehicle was turned off and turned back on, the guage reset to an accurate ready. however one after turning the vehicle off twice, the gas guage did not reset.....it was not until the following day that the gas guage gave a accurate reading.
Reported in: ABSECON NJ || Crash: N || VIN #: 5GAKRAED5BJ
AIR BAGS
entered 4 way intersection after light turned green. struck on driver side front area by a vehicle running a red light ( driver cited) traveling at approximately 45 mph. none of the air bags deployed. injuries to me include fractured ribs, torn rotator cuff and injured left knee. required hospital visit.
Reported in: CINCINNATI OH || Crash: Y || VIN #: 5GAKVAED2BJ
ELECTRICAL SYSTEM
my vehicle struck the back of a stopped semi at 25 mph. had sever damage to hood, driver side headlight, fender, door, window, driver side windshield, front frame, wiper motor and front bumper. only had ignition shut off airbag and on star was not notified. after two recalls for airbags one in june or july of 2013. i took the vehicle for the second recall later that day i was hit while making a right turn by a vehicle that ran a red. i was turning from a stop. no notification again.
Reported in: MCALLEN TX || Crash: Y || VIN #: 5GAKRCED7BJ
AIR BAGS
my vehicle struck the back of a stopped semi at 25 mph. had sever damage to hood, driver side headlight, fender, door, window, driver side windshield, front frame, wiper motor and front bumper. only had ignition shut off airbag and on star was not notified. after two recalls for airbags one in june or july of 2013. i took the vehicle for the second recall later that day i was hit while making a right turn by a vehicle that ran a red. i was turning from a stop. no notification again.
Reported in: MCALLEN TX || Crash: Y || VIN #: 5GAKRCED7BJ
ENGINE
my vehicle struck the back of a stopped semi at 25 mph. had sever damage to hood, driver side headlight, fender, door, window, driver side windshield, front frame, wiper motor and front bumper. only had ignition shut off airbag and on star was not notified. after two recalls for airbags one in june or july of 2013. i took the vehicle for the second recall later that day i was hit while making a right turn by a vehicle that ran a red. i was turning from a stop. no notification again.
Reported in: MCALLEN TX || Crash: Y || VIN #: 5GAKRCED7BJ
STEERING
tl* the contact owns a 2011 buick enclave. the contact stated that while driving 15 mph, the steering wheel started to make a squeaky noise. the vehicle was taken to a dealer. the technician diagnosed that the steering gear failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 40,000 and the current mileage was 62,000. updated 08/19/14*lj
Reported in: SOMERSET KY || Crash: N || VIN #: 5GAKRBED6BJ
AIR BAGS
2011 buick enclave. consumer writes in regards to front passenger seat indicator for the "service air bag" and seat belt warning indicator light comes on for no reason. *smd the consumer stated the warning indicators sounded, when there was no one sitting in the passenger seat. before the consumer could get to the dealer, the indicators went out on their own. *jb
Reported in: KIRKMAN IA || Crash: N || VIN #: 5GAKRBED4BJ
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
2011 buick enclave. consumer writes in regards to front passenger seat indicator for the "service air bag" and seat belt warning indicator light comes on for no reason. *smd the consumer stated the warning indicators sounded, when there was no one sitting in the passenger seat. before the consumer could get to the dealer, the indicators went out on their own. *jb
Reported in: KIRKMAN IA || Crash: N || VIN #: 5GAKRBED4BJ
AIR BAGS
tl - the contact owns a 2011 buick enclave. the contact stated while driving at unknown speed, the vehicle crashed into a deer causing the vehicle to catch on fire and the air bags failed to deploy. a police report was filed. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 56,000. pam
Reported in: QUINCY IL || Crash: Y || VIN #: 5GAKVCED6BJ
UNKNOWN OR OTHER
when my buick has been on incline in the drive or reverse gear, my buick rolls backwards or forwards depending on the direction of the incline without stopping. it makes it necessary to hold the brake with one foot and accelerate with the other. the problem used to be a small roll back but has recently become to a point where the car doesn't stop rolling. this is extremely dangerous as it does not allow the driver to have control of the car. i'm extremely worried in residential areas with driveways on an incline as it will make it hard to stop the car if a kid is either in front or behind the car when this occurs.
Reported in: SPRINGFIELD VA || Crash: N || VIN #:
SERVICE BRAKES
when my buick has been on incline in the drive or reverse gear, my buick rolls backwards or forwards depending on the direction of the incline without stopping. it makes it necessary to hold the brake with one foot and accelerate with the other. the problem used to be a small roll back but has recently become to a point where the car doesn't stop rolling. this is extremely dangerous as it does not allow the driver to have control of the car. i'm extremely worried in residential areas with driveways on an incline as it will make it hard to stop the car if a kid is either in front or behind the car when this occurs.
Reported in: SPRINGFIELD VA || Crash: N || VIN #:
POWER TRAIN
when my buick has been on incline in the drive or reverse gear, my buick rolls backwards or forwards depending on the direction of the incline without stopping. it makes it necessary to hold the brake with one foot and accelerate with the other. the problem used to be a small roll back but has recently become to a point where the car doesn't stop rolling. this is extremely dangerous as it does not allow the driver to have control of the car. i'm extremely worried in residential areas with driveways on an incline as it will make it hard to stop the car if a kid is either in front or behind the car when this occurs.
Reported in: SPRINGFIELD VA || Crash: N || VIN #:
SERVICE BRAKES
tl* the contact owns a 2011 buick enclave. the contact stated that while having a routine maintenance, the dealer informed the contact that the rear brakes were worn out and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 25,000.
Reported in: BRISTOLVILLE OH || Crash: N || VIN #: 5GAKVAED2BJ
UNKNOWN OR OTHER
vehicle experience severe roll back when on an incline. it is very dangerous and that has happened to me multiple times and i am afraid that i will hit the car or structure behind me. reading buick forums it seems line many others are experiencing this problem as well.
Reported in: PITTSBURGH PA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
this particular problem is with the cruise control mechanism and it's ability to manage the command which is given. the 1st occurrence happened in 01/2014, on the 1st drive of the day. temperature was 44°, sunny and roads were dry. i locked in the cruise control at 55 mph and when i went to decrease the speed and lock it in at 45 mph, the cars speed increased 10 mph after one press of the cruise control button. the car quickly increased its speed until i realized what was happening and pressed the brake. the following week it happened 2 other times at different speeds (50 mph and 40 mph). in the first instance the cruise was set at 40 mph and i wanted to increase it to 55 mph. after only pressing the butto twice, it jumped 15 mph displaying a cruise speed of 65 mph. in the 2nd instance, i was decreasing speed from 55 mph down to match traffic (no specific speed was intended) and it increased the speed 10 mph after the 4th or 5th press of the cruise control button. i have actually witnessed the speed change on the display and add 5, 10 our 15 mph quite a few times now. each time the car will increase its speed after a few seconds delay. there has also been multiple incidents where i was trying to increase speed and it actually decreased speed. after multiple instances, i brought the car to the gm dealership in carson city, nv and expressed my concern. they said they could do nothing as they couldn't duplicate the problem. though this happens quite frequently, it does not do it every time. it must be noted that it does not happen at a particular speed, and happens both on increasing as well as decreasing your speed. thank you for your time and consideration on this matter.
Reported in: SO. LAKE TAHOE CA || Crash: N || VIN #: 5GAKVBED3BJ
POWER TRAIN
tl* the contact owns a 2011 buick enclave. the contact stated that after stopping at a stop sign on a flat road and slowly disengaged the brake, the vehicle started rolling backwards. the contact mentioned that a great amount of pressure had to be used in order for the vehicle to move forward. the problem persisted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 73,000.
Reported in: PICAYUNE MS || Crash: N || VIN #: 5GAKVCED0BJ
SEAT BELTS
driver exiting a parking lot did not see my vehicle and did not stop. hit my vehicle mid way on the passenger side pushing my vehicle sideways causing it to hit a light pole on the driver side front fender and hood. air bags did not deploy and seat belt did not work causing me to hit the steering wheel with my chest and my knee on the dash. i was taken to emergency room. nothing was broken but had extensive soft tissue, muscle strains and cartilage damage. am still receiving treatment at this time.
Reported in: SAN ANGELO TX || Crash: Y || VIN #: 5GAKRCED7BJ
AIR BAGS
driver exiting a parking lot did not see my vehicle and did not stop. hit my vehicle mid way on the passenger side pushing my vehicle sideways causing it to hit a light pole on the driver side front fender and hood. air bags did not deploy and seat belt did not work causing me to hit the steering wheel with my chest and my knee on the dash. i was taken to emergency room. nothing was broken but had extensive soft tissue, muscle strains and cartilage damage. am still receiving treatment at this time.
Reported in: SAN ANGELO TX || Crash: Y || VIN #: 5GAKRCED7BJ