Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist. Full mechanical braking (without assist) remains available.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 2, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 Z4 sDrive30i, Z4 M40i and 2020 Toyota Supra vehicles. The headlamps are able to be adjusted horizontally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 27, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota: 20TA09
Recall Date: Jun 15, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i, 330i xDrive, and 2019 Z4 vehicles. The needle roller bearings of the counterbalance shafts may have been improperly installed, potentially causing the counterbalance shaft to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 15, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
6 ComplaintsBmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
Reporting premature part fail. -The 2019 BMW has 14,300 miles. The vehicle recently failed VT state inspection for "Play in control arm ball joints" Normal ball joint replacement is usually in the 60,000 mile range. The 1st recommended check of steering components per BMW service manual is is "6th engine oil service (approx 60,000 miles)". There was no warning of the premature fail. The failed parts will be replaced and used parts preserved for inspection if needed.
Corrective Action:
Reporting premature part fail. -The 2019 BMW has 14,300 miles. The vehicle recently failed VT state inspection for "Play in control arm ball joints" Normal ball joint replacement is usually in the 60,000 mile range. The 1st recommended check of steering components per BMW service manual is is "6th engine oil service (approx 60,000 miles)". There was no warning of the premature fail. The failed parts will be replaced and used parts preserved for inspection if needed.
Additional Notes:
Reporting premature part fail. -The 2019 BMW has 14,300 miles. The vehicle recently failed VT state inspection for "Play in control arm ball joints" Normal ball joint replacement is usually in the 60,000 mile range. The 1st recommended check of steering components per BMW service manual is is "6th engine oil service (approx 60,000 miles)". There was no warning of the premature fail. The failed parts will be replaced and used parts preserved for inspection if needed.
Mfg Campaign: 11599320
Recall Date: Jul 5, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My grill shutters are faulty and the problem has been persistent and the vehicle is only at 30,000 miles. This is the same part that was issued an extended service contract by BMW for various other models. I believe my model is rare enough to not be included but it should. The existing recall/warranty is “SIB 01 12 19 FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES” and I believe mine should be included in this as it is the same engine as these various models. The grill shutters are experiencing the same fault and they do not open and close properly as the models listed. I receive code P05AF which is signals the lower shutters are not closing.
Corrective Action:
My grill shutters are faulty and the problem has been persistent and the vehicle is only at 30,000 miles. This is the same part that was issued an extended service contract by BMW for various other models. I believe my model is rare enough to not be included but it should. The existing recall/warranty is “SIB 01 12 19 FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES” and I believe mine should be included in this as it is the same engine as these various models. The grill shutters are experiencing the same fault and they do not open and close properly as the models listed. I receive code P05AF which is signals the lower shutters are not closing.
Additional Notes:
My grill shutters are faulty and the problem has been persistent and the vehicle is only at 30,000 miles. This is the same part that was issued an extended service contract by BMW for various other models. I believe my model is rare enough to not be included but it should. The existing recall/warranty is “SIB 01 12 19 FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES” and I believe mine should be included in this as it is the same engine as these various models. The grill shutters are experiencing the same fault and they do not open and close properly as the models listed. I receive code P05AF which is signals the lower shutters are not closing.
Mfg Campaign: 11585790
Recall Date: Apr 29, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Corrective Action:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Additional Notes:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Mfg Campaign: 11441010
Recall Date: Nov 19, 2021
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Corrective Action:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Additional Notes:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Mfg Campaign: 11441010
Recall Date: Nov 19, 2021
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Corrective Action:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Additional Notes:
The automatic emergency did not engage the brakes as described to by the dealer, BMW genius and the BMW website. The car was in a collision at low speed (under 35mph) with the car in front of me which put me at risk. BMW sent an engineer from N.J. to inspect the car. The is under warranty and it was in perfect working order. The engineer determined that the system did not engage because the accelerator was depressed, I was told that the system does not work when the accelerator is depressed but that is not how the system is advertised and it is not how it was described in ALL of the BMW marketing materials.
Mfg Campaign: 11441010
Recall Date: Nov 19, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
MY NEW CAR CHECK ENGINE LIGHT GOES ON AND I HAVE BOUGHT IT INTO SERVICE APPOX 5 TIMES. THE LIGHT GOES OFF AND WHEN I GET IT HOME IT GOES ON AGAIN WHEN I START THE CAR. I THOUGHT IT WAS FIXED. HOWEVER IT CAME ON AGAIN AND I AM AFRAID TO DRIVE IT.
Corrective Action:
MY NEW CAR CHECK ENGINE LIGHT GOES ON AND I HAVE BOUGHT IT INTO SERVICE APPOX 5 TIMES. THE LIGHT GOES OFF AND WHEN I GET IT HOME IT GOES ON AGAIN WHEN I START THE CAR. I THOUGHT IT WAS FIXED. HOWEVER IT CAME ON AGAIN AND I AM AFRAID TO DRIVE IT.
Additional Notes:
MY NEW CAR CHECK ENGINE LIGHT GOES ON AND I HAVE BOUGHT IT INTO SERVICE APPOX 5 TIMES. THE LIGHT GOES OFF AND WHEN I GET IT HOME IT GOES ON AGAIN WHEN I START THE CAR. I THOUGHT IT WAS FIXED. HOWEVER IT CAME ON AGAIN AND I AM AFRAID TO DRIVE IT.
Mfg Campaign: 11301139
Recall Date: Jan 22, 2020
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