Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11643614
Recall Date: Feb 19, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11643614
Recall Date: Feb 19, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioning system has a very very foul musty smell when you first start the vehicle after sitting for a few hours. It will go away after a few minutes, but the dealer nor repair shops can fix the issue. System was cleaned, new micro air filter was installed, but still have the musty odor. Even the a/c drain was cleaned, all to no avail. This seems to be a class thing with all BMW vehicles according to the many BMW owners I have spoken with. But no one can fix the problem.
Corrective Action:
The air conditioning system has a very very foul musty smell when you first start the vehicle after sitting for a few hours. It will go away after a few minutes, but the dealer nor repair shops can fix the issue. System was cleaned, new micro air filter was installed, but still have the musty odor. Even the a/c drain was cleaned, all to no avail. This seems to be a class thing with all BMW vehicles according to the many BMW owners I have spoken with. But no one can fix the problem.
Additional Notes:
The air conditioning system has a very very foul musty smell when you first start the vehicle after sitting for a few hours. It will go away after a few minutes, but the dealer nor repair shops can fix the issue. System was cleaned, new micro air filter was installed, but still have the musty odor. Even the a/c drain was cleaned, all to no avail. This seems to be a class thing with all BMW vehicles according to the many BMW owners I have spoken with. But no one can fix the problem.
Mfg Campaign: 11610174
Recall Date: Aug 22, 2024
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BMW Z4. THE CONTACT STATED THAT WHILE HIS WIFE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED AN UNKNOWN NOISE WAS HEARD AS, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO THE REAR OF THE VEHICLE IN FRONT CAUSING THAT VEHICLE TO CRASHED INTO THE VEHICLE AHEAD OF IT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE DRIVER'S SIDE FRONTAL AND KNEE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THE CONTACT CALLED THE BMW OF TEMPLE DEALER (6006 S GENERAL BRUCE DR, TEMPLE, TX 76502) AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS THE CONTACT WAS AWAITING THE REPORT FROM THE EVENT DATA RECORDER (EDR) AND A CASE WAS OPENED. THE CONTACT WAS CONCERNED AS HE WANTED THE CAUSE OF THE FAILURE TO BE DIAGNOSED BEFORE THE VEHICLE WAS RETURNED TO HM. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BMW Z4. THE CONTACT STATED THAT WHILE HIS WIFE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED AN UNKNOWN NOISE WAS HEARD AS, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO THE REAR OF THE VEHICLE IN FRONT CAUSING THAT VEHICLE TO CRASHED INTO THE VEHICLE AHEAD OF IT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE DRIVER'S SIDE FRONTAL AND KNEE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THE CONTACT CALLED THE BMW OF TEMPLE DEALER (6006 S GENERAL BRUCE DR, TEMPLE, TX 76502) AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS THE CONTACT WAS AWAITING THE REPORT FROM THE EVENT DATA RECORDER (EDR) AND A CASE WAS OPENED. THE CONTACT WAS CONCERNED AS HE WANTED THE CAUSE OF THE FAILURE TO BE DIAGNOSED BEFORE THE VEHICLE WAS RETURNED TO HM. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BMW Z4. THE CONTACT STATED THAT WHILE HIS WIFE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED AN UNKNOWN NOISE WAS HEARD AS, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO THE REAR OF THE VEHICLE IN FRONT CAUSING THAT VEHICLE TO CRASHED INTO THE VEHICLE AHEAD OF IT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE DRIVER'S SIDE FRONTAL AND KNEE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THE CONTACT CALLED THE BMW OF TEMPLE DEALER (6006 S GENERAL BRUCE DR, TEMPLE, TX 76502) AND WAS TOLD TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS THE CONTACT WAS AWAITING THE REPORT FROM THE EVENT DATA RECORDER (EDR) AND A CASE WAS OPENED. THE CONTACT WAS CONCERNED AS HE WANTED THE CAUSE OF THE FAILURE TO BE DIAGNOSED BEFORE THE VEHICLE WAS RETURNED TO HM. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11317890
Recall Date: Mar 13, 2020
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
ABOUT 20% OF TIME, DRIVER SIDE SEAT BELT JAMS, WILL NOT RELEASE FROM RECESS/RETAINER BEHIND SEAT WITHOUT USING MY HAND FOR COUPLE MINUTES TO JIGGLE ENOUGH. NO PROBLEM ONCE I GET IT TO RELEASE. THEN FITS IN CONNECTOR AND ALSO RELEASES OK. TWO LOCAL DEALERS UNABLE TO FIX. ONE EVEN REPLACED ENTIRE MECHANISM, STILL JAMS. MANAGER SAID THIS MODEL SEEMS TO HAVE THIS PROBLEM. THIS OCCURS AT A STAND STILL, BEFORE PUTTING CAR IN GEAR, SOMETIMES WITH MOTOR ON, SOMETIME BEFORE I START THE ENGINE. SOMETIMES JUST OPENING THE DOOR CAUSES THE RELEASE. OTHER TIMES, I HAVE TO PUT MY HAND UNDER THE BELT AND MANEUVER THE BELT UNTIL IT RELATES FROM THE RETAINER INTO WHICH THE BELT RETRACTS. NO PICTURES INCLUDED. JUST A STANDARD SEAT BELT. HAD A BMW 3351 FOR 7 YEARS. NEVER HAD THIS PROBLEM ONCE.
Corrective Action:
ABOUT 20% OF TIME, DRIVER SIDE SEAT BELT JAMS, WILL NOT RELEASE FROM RECESS/RETAINER BEHIND SEAT WITHOUT USING MY HAND FOR COUPLE MINUTES TO JIGGLE ENOUGH. NO PROBLEM ONCE I GET IT TO RELEASE. THEN FITS IN CONNECTOR AND ALSO RELEASES OK. TWO LOCAL DEALERS UNABLE TO FIX. ONE EVEN REPLACED ENTIRE MECHANISM, STILL JAMS. MANAGER SAID THIS MODEL SEEMS TO HAVE THIS PROBLEM. THIS OCCURS AT A STAND STILL, BEFORE PUTTING CAR IN GEAR, SOMETIMES WITH MOTOR ON, SOMETIME BEFORE I START THE ENGINE. SOMETIMES JUST OPENING THE DOOR CAUSES THE RELEASE. OTHER TIMES, I HAVE TO PUT MY HAND UNDER THE BELT AND MANEUVER THE BELT UNTIL IT RELATES FROM THE RETAINER INTO WHICH THE BELT RETRACTS. NO PICTURES INCLUDED. JUST A STANDARD SEAT BELT. HAD A BMW 3351 FOR 7 YEARS. NEVER HAD THIS PROBLEM ONCE.
Additional Notes:
ABOUT 20% OF TIME, DRIVER SIDE SEAT BELT JAMS, WILL NOT RELEASE FROM RECESS/RETAINER BEHIND SEAT WITHOUT USING MY HAND FOR COUPLE MINUTES TO JIGGLE ENOUGH. NO PROBLEM ONCE I GET IT TO RELEASE. THEN FITS IN CONNECTOR AND ALSO RELEASES OK. TWO LOCAL DEALERS UNABLE TO FIX. ONE EVEN REPLACED ENTIRE MECHANISM, STILL JAMS. MANAGER SAID THIS MODEL SEEMS TO HAVE THIS PROBLEM. THIS OCCURS AT A STAND STILL, BEFORE PUTTING CAR IN GEAR, SOMETIMES WITH MOTOR ON, SOMETIME BEFORE I START THE ENGINE. SOMETIMES JUST OPENING THE DOOR CAUSES THE RELEASE. OTHER TIMES, I HAVE TO PUT MY HAND UNDER THE BELT AND MANEUVER THE BELT UNTIL IT RELATES FROM THE RETAINER INTO WHICH THE BELT RETRACTS. NO PICTURES INCLUDED. JUST A STANDARD SEAT BELT. HAD A BMW 3351 FOR 7 YEARS. NEVER HAD THIS PROBLEM ONCE.
Mfg Campaign: 10908777
Recall Date: Sep 22, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025