Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall Date: May 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 XM vehicles. The tailgate panel may detach from the mounting structure due to improper adhesive bonding that occurred during manufacturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Consumer Complaints
8 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.
Corrective Action:
I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.
Additional Notes:
I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.
Mfg Campaign: 11633680
Recall Date: Jan 2, 2025
Bmw Of North America, Llc
Defect Description:
TIRES
Potential Consequences:
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627609
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Corrective Action:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Additional Notes:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Mfg Campaign: 11625126
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Corrective Action:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Additional Notes:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Mfg Campaign: 11625126
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Corrective Action:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Additional Notes:
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Mfg Campaign: 11625126
Recall Date: Nov 14, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.
Corrective Action:
Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.
Additional Notes:
Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.
Mfg Campaign: 11613208
Recall Date: Sep 7, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Corrective Action:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Additional Notes:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Mfg Campaign: 11579496
Recall Date: Mar 26, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Corrective Action:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Additional Notes:
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Mfg Campaign: 11579496
Recall Date: Mar 26, 2024
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