BMW X7 2023

Complete listing of complaints and recalls for this vehicle

61
Complaints
10
Recalls

Complaints & Recalls

61 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bmw Of North America, Llc
NHTSA Campaign: 24V739000 SAFETY RECALL
11.6K Vehicles Affected
Recall Date: Oct 2, 2024
Safety Issue:

BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 27, 2024
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V697000 SAFETY RECALL
309 Vehicles Affected
Recall Date: Sep 18, 2024
Safety Issue:

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Potential Risk:
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
Additional Details:

Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 13, 2024
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V104000 SAFETY RECALL
266.7K Vehicles Affected
Recall Date: Feb 12, 2024
Safety Issue:

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 28, 2024
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
NHTSA Campaign: 23V294000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Apr 26, 2023
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.

Potential Risk:
A loose connection between the exhaust system and catalytic converter increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the gasket between the exhaust system and the catalytic converter, and tighten the fasteners, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 22, 2023
Recall Date: Apr 26, 2023
Bmw Of North America, Llc
NHTSA Campaign: 22V820000 SAFETY RECALL
47 Vehicles Affected
Recall Date: Nov 2, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.

Potential Risk:
An electrical short-circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Dec 30, 2022
Recall Date: Nov 2, 2022
Bmw Of North America, Llc
NHTSA Campaign: 22V725000 SAFETY RECALL
3.3K Vehicles Affected
Recall Date: Sep 29, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2023 X7 xDrive40i, and X7 M60i vehicles. In certain vehicle operating conditions, only one of the two front parking lights may remain illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A loss of illumination from one of the parking lights can reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the electronic control unit for the front parking lights, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 18, 2022
Recall Date: Sep 29, 2022
Bmw Of North America, Llc
NHTSA Campaign: 22V267000 SAFETY RECALL
61.2K Vehicles Affected
Recall Date: Apr 20, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
FREE Recall Solution:
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 20, 2022
Recall Date: Apr 20, 2022

Consumer Complaints

61 Complaints
Bmw Of North America, Llc
Campaign: 11629718 Other
Dec 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Recall has been active since Feb 2024 and no fix has been made available.

Corrective Action:

Recall has been active since Feb 2024 and no fix has been made available.

Additional Notes:

Recall has been active since Feb 2024 and no fix has been made available.

Manufacturer: BMW
Mfg Campaign: 11629718
Notice Date: Dec 9, 2024
Recall Date: Dec 9, 2024
Bmw Of North America, Llc
Campaign: 11627496 Other
Nov 26, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11627496
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Campaign: 11627496 Other
Nov 26, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11627496
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
Bmw Of North America, Llc
Campaign: 11622528 Other
Oct 29, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11622528
Notice Date: Oct 29, 2024
Recall Date: Oct 29, 2024
Bmw Of North America, Llc
Campaign: 11622528 Other
Oct 29, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11622528
Notice Date: Oct 29, 2024
Recall Date: Oct 29, 2024
Bmw Of North America, Llc
Campaign: 11621180 Other
Oct 22, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11621180
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Campaign: 11621180 Other
Oct 22, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11621180
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Campaign: 11620287 Other
Oct 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Recall 24V-104 was issue in February 2024 and no remedy is available as of October 2024

Corrective Action:

Recall 24V-104 was issue in February 2024 and no remedy is available as of October 2024

Additional Notes:

Recall 24V-104 was issue in February 2024 and no remedy is available as of October 2024

Manufacturer: BMW
Mfg Campaign: 11620287
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Campaign: 11620482 Other
Oct 17, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I received a recall notice in Feb of 2024 for a faulty integrated brake module and issues with the antilock breaking system which may result in seemingly catastrophic issues. There is still no fix for this issue-- 9 months seems like a long time to be driving around a car which may "lose control". I'm not sure if I am safe in my car. I'm not totally sure if this is a reasonable amount of time? But I wanted to report this because it seems worthy of a complaint... Thank you for your time.

Corrective Action:

I received a recall notice in Feb of 2024 for a faulty integrated brake module and issues with the antilock breaking system which may result in seemingly catastrophic issues. There is still no fix for this issue-- 9 months seems like a long time to be driving around a car which may "lose control". I'm not sure if I am safe in my car. I'm not totally sure if this is a reasonable amount of time? But I wanted to report this because it seems worthy of a complaint... Thank you for your time.

Additional Notes:

I received a recall notice in Feb of 2024 for a faulty integrated brake module and issues with the antilock breaking system which may result in seemingly catastrophic issues. There is still no fix for this issue-- 9 months seems like a long time to be driving around a car which may "lose control". I'm not sure if I am safe in my car. I'm not totally sure if this is a reasonable amount of time? But I wanted to report this because it seems worthy of a complaint... Thank you for your time.

Manufacturer: BMW
Mfg Campaign: 11620482
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Campaign: 11619810 Other
Oct 15, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11619810
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Campaign: 11619810 Other
Oct 15, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact stated while her husband was driving at an undisclosed speed, the automatic emergency braking system engaged while there was no nearby obstacle or vehicle. The vehicle was taken to the dealer, where the contact was advised that the forward collision avoidance system was sensitive and needed to be adjusted in the infotainment settings. No further assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11619810
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Campaign: 11619682 Other
Oct 14, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

While driving on a highway the message power train malfunction appears on screen and engine shut off only allowing me seconds to coast to edge of road it was at night we could have been hit from behind we were able to push it further off the highway I tried restarting it over and over about 10 minutes went by it started we proceeded to get to a safer area then had it towed in to bmw dealership [XXX] then dealer called said fixed pickup on 9/10 they said it was a update problem I drove out went about 3 miles exact thing happened again and I was on a very busy city intersection with people yelling at me to go thru light I started and restarted about 8 times then I proceeded back to dealership scared to death they took the car back then it stayed this time for 21 days they said this time it was Valvetronic and Mechatronic totally 8,887.50 but under warranty my car only had 6,736 miles on it I have all the invoice if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While driving on a highway the message power train malfunction appears on screen and engine shut off only allowing me seconds to coast to edge of road it was at night we could have been hit from behind we were able to push it further off the highway I tried restarting it over and over about 10 minutes went by it started we proceeded to get to a safer area then had it towed in to bmw dealership [XXX] then dealer called said fixed pickup on 9/10 they said it was a update problem I drove out went about 3 miles exact thing happened again and I was on a very busy city intersection with people yelling at me to go thru light I started and restarted about 8 times then I proceeded back to dealership scared to death they took the car back then it stayed this time for 21 days they said this time it was Valvetronic and Mechatronic totally 8,887.50 but under warranty my car only had 6,736 miles on it I have all the invoice if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While driving on a highway the message power train malfunction appears on screen and engine shut off only allowing me seconds to coast to edge of road it was at night we could have been hit from behind we were able to push it further off the highway I tried restarting it over and over about 10 minutes went by it started we proceeded to get to a safer area then had it towed in to bmw dealership [XXX] then dealer called said fixed pickup on 9/10 they said it was a update problem I drove out went about 3 miles exact thing happened again and I was on a very busy city intersection with people yelling at me to go thru light I started and restarted about 8 times then I proceeded back to dealership scared to death they took the car back then it stayed this time for 21 days they said this time it was Valvetronic and Mechatronic totally 8,887.50 but under warranty my car only had 6,736 miles on it I have all the invoice if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: BMW
Mfg Campaign: 11619682
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
Bmw Of North America, Llc
Campaign: 11617237 Other
Sep 30, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11617237
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Bmw Of North America, Llc
Campaign: 11617237 Other
Sep 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11617237
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Bmw Of North America, Llc
Campaign: 11614703 Other
Sep 15, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Corrective Action:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Additional Notes:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Manufacturer: BMW
Mfg Campaign: 11614703
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Bmw Of North America, Llc
Campaign: 11614703 Other
Sep 15, 2024
Defect Description:

ENGINE

Potential Consequences:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Corrective Action:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Additional Notes:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Manufacturer: BMW
Mfg Campaign: 11614703
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Bmw Of North America, Llc
Campaign: 11614703 Other
Sep 15, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Corrective Action:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Additional Notes:

We are unable to sell the car because it’s listed as unsalable because of the recall and we are unable to drive the vehicle. BMW should replace the vehicle at their cost.

Manufacturer: BMW
Mfg Campaign: 11614703
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Bmw Of North America, Llc
Campaign: 11614530 Other
Sep 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I took my X7 to Habberstad BMW to have this brake safety recall done. The dealer said they do not have the parts available and have no ETA. I do not feel safe driving this car with the braking system not working 100% efficiency. I am on month 24 of a 36 month lease with BMW financial and I would like BMW to buy back this car and terminate my lease. This recall has been announced for a few months now and to not have a fix yet for a braking safety issue is unacceptable.

Corrective Action:

I took my X7 to Habberstad BMW to have this brake safety recall done. The dealer said they do not have the parts available and have no ETA. I do not feel safe driving this car with the braking system not working 100% efficiency. I am on month 24 of a 36 month lease with BMW financial and I would like BMW to buy back this car and terminate my lease. This recall has been announced for a few months now and to not have a fix yet for a braking safety issue is unacceptable.

Additional Notes:

I took my X7 to Habberstad BMW to have this brake safety recall done. The dealer said they do not have the parts available and have no ETA. I do not feel safe driving this car with the braking system not working 100% efficiency. I am on month 24 of a 36 month lease with BMW financial and I would like BMW to buy back this car and terminate my lease. This recall has been announced for a few months now and to not have a fix yet for a braking safety issue is unacceptable.

Manufacturer: BMW
Mfg Campaign: 11614530
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Bmw Of North America, Llc
Campaign: 11614246 Other
Sep 12, 2024
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11614246
Notice Date: Sep 12, 2024
Recall Date: Sep 12, 2024
Bmw Of North America, Llc
Campaign: 11614246 Other
Sep 12, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while reversing out of parking space at approximately 3 MPH, the brake pedal was depressed to stop the vehicle to shift to drive; however, the brake pedal was difficult to depress. The contact stated that several unknown warning lights were illuminated. The messages "Reduced Braking Assist", "Parking Brake Malfunction", and “Service Required” messages were displayed. The contact stated that the vehicle stopped when the parking brake independently engaged. The contact drove the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11614246
Notice Date: Sep 12, 2024
Recall Date: Sep 12, 2024

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