Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Corrective Action:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Additional Notes:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Mfg Campaign: 11538081
Recall Date: Aug 12, 2023
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Corrective Action:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Additional Notes:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Mfg Campaign: 11538081
Recall Date: Aug 12, 2023
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Corrective Action:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Additional Notes:
The rear sensor system design on the X6 does not work as described and the complaint was acknowledged by our BMW dealer “with nothing they can do”. When backing up out of a parking space, it does not alert for persons walking or driving by behind you unless they are only inches away. This has caused personal conflicts with persons walking who thought we should have stopped. And, we nearly had a horrible accident when changing lanes at freeway speeds in front of a semi - a pickup cut us off by jumping in our blind spot and no alert was received. Had I not finally seen him and took evasive action, we would have collided in front of the semi. I have seen similar unsatisfied owner complaints on the forums and there are likely other similar reports here. Thank you. We are selling this vehicle to get something safer.
Mfg Campaign: 11538081
Recall Date: Aug 12, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2022 BMW X6. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE DESIGN. THE CONSUMER WAS PERPLEXED ON HOW BMW MADE THEIR DETERMINATION IF THE VEHICLE WAS NEVER EXAMINED.
Corrective Action:
2022 BMW X6. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE DESIGN. THE CONSUMER WAS PERPLEXED ON HOW BMW MADE THEIR DETERMINATION IF THE VEHICLE WAS NEVER EXAMINED.
Additional Notes:
2022 BMW X6. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE DESIGN. THE CONSUMER WAS PERPLEXED ON HOW BMW MADE THEIR DETERMINATION IF THE VEHICLE WAS NEVER EXAMINED.
Mfg Campaign: 11503550
Recall Date: Jan 25, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When slowing the vehicle, at about 4-5 mph, the car seems to engage the auto-start system and force the car to lurch forward (adding power to the wheels) potentially causing an accident by forcing the car forward when the driver is attempting to slow the vehicle. This only happens 15% of the time (estimated). I have taken it back to two different BMW dealerships a total of four times, having the vehicle off the road for over 5 weeks. I have notified BMW North America, as well. They all say the vehicle is operating as intended. I feel that the car adding power to the wheels when a driver is intending to stop the vehicle is incredibly dangerous and will, at some point cause an accident or hit a pedestrian.
Corrective Action:
When slowing the vehicle, at about 4-5 mph, the car seems to engage the auto-start system and force the car to lurch forward (adding power to the wheels) potentially causing an accident by forcing the car forward when the driver is attempting to slow the vehicle. This only happens 15% of the time (estimated). I have taken it back to two different BMW dealerships a total of four times, having the vehicle off the road for over 5 weeks. I have notified BMW North America, as well. They all say the vehicle is operating as intended. I feel that the car adding power to the wheels when a driver is intending to stop the vehicle is incredibly dangerous and will, at some point cause an accident or hit a pedestrian.
Additional Notes:
When slowing the vehicle, at about 4-5 mph, the car seems to engage the auto-start system and force the car to lurch forward (adding power to the wheels) potentially causing an accident by forcing the car forward when the driver is attempting to slow the vehicle. This only happens 15% of the time (estimated). I have taken it back to two different BMW dealerships a total of four times, having the vehicle off the road for over 5 weeks. I have notified BMW North America, as well. They all say the vehicle is operating as intended. I feel that the car adding power to the wheels when a driver is intending to stop the vehicle is incredibly dangerous and will, at some point cause an accident or hit a pedestrian.
Mfg Campaign: 11481559
Recall Date: Aug 27, 2022
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