Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X6 sDrive40i, xDrive40i, X6 M50i and X6M vehicles. The rear spoiler may not be appropriately bonded to its mounting plate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X6 sDrive40i, X6 xDrive40i, and X6 xDrive50i vehicles. The rear spoiler may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
8 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Corrective Action:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Additional Notes:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Mfg Campaign: 11668539
Recall Date: Jun 23, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Corrective Action:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Additional Notes:
The contact owns a 2020 BMW X6. The contact stated that the vehicle failed to start, with the message "Check Control - Repeat Start Attempt" displayed. In addition, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 59,900.
Mfg Campaign: 11668539
Recall Date: Jun 23, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Corrective Action:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Additional Notes:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Mfg Campaign: 11630662
Recall Date: Dec 13, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Corrective Action:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Additional Notes:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Mfg Campaign: 11630662
Recall Date: Dec 13, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Corrective Action:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Additional Notes:
I’ve been having issues with the front end since I purchased the vehicle. The dealership had not diagnosed this issue yet in 3 years. It had caused my vehicle to be in the shop continuously, my front driver side tire is worn out. I had to replace all brakes and rotors after 2 years, numerous sensor issues, radiator loses fluid as well as software issues.
Mfg Campaign: 11630662
Recall Date: Dec 13, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Duluth BMW Dealership service department repaired a recall thats directly related to an issue due to a water pump leak. My X6 currently has a water pump leak for which they are charging me $1600.00 to repair. However, it is the water pump leak is what causes the potential for the engine to overheat and start the vehicle to catch fire. I purchased my 2020 in 2019 which was the first batch to be made by BMW. Apparently they're stating the X3, X4 and X5. My X6 have this very same issue and BMW have the responsibility to fix this water pump issue. It's not only the X3,4 and 5. Please help me. It's unfair that BMW pass their known problems on to the consumers who already pay an outstanding large amounts of monies for their vehicles. I kept up with my maintenance service ad scheduled and I am perplexed that they did not see that issue when I brought it in in March 2024. It is now October 2024. PLEASE HELP!
Corrective Action:
Duluth BMW Dealership service department repaired a recall thats directly related to an issue due to a water pump leak. My X6 currently has a water pump leak for which they are charging me $1600.00 to repair. However, it is the water pump leak is what causes the potential for the engine to overheat and start the vehicle to catch fire. I purchased my 2020 in 2019 which was the first batch to be made by BMW. Apparently they're stating the X3, X4 and X5. My X6 have this very same issue and BMW have the responsibility to fix this water pump issue. It's not only the X3,4 and 5. Please help me. It's unfair that BMW pass their known problems on to the consumers who already pay an outstanding large amounts of monies for their vehicles. I kept up with my maintenance service ad scheduled and I am perplexed that they did not see that issue when I brought it in in March 2024. It is now October 2024. PLEASE HELP!
Additional Notes:
Duluth BMW Dealership service department repaired a recall thats directly related to an issue due to a water pump leak. My X6 currently has a water pump leak for which they are charging me $1600.00 to repair. However, it is the water pump leak is what causes the potential for the engine to overheat and start the vehicle to catch fire. I purchased my 2020 in 2019 which was the first batch to be made by BMW. Apparently they're stating the X3, X4 and X5. My X6 have this very same issue and BMW have the responsibility to fix this water pump issue. It's not only the X3,4 and 5. Please help me. It's unfair that BMW pass their known problems on to the consumers who already pay an outstanding large amounts of monies for their vehicles. I kept up with my maintenance service ad scheduled and I am perplexed that they did not see that issue when I brought it in in March 2024. It is now October 2024. PLEASE HELP!
Mfg Campaign: 11618276
Recall Date: Oct 5, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On July 27, 2024, the parking brake on this car would not disengage, thus, I was unable to drive my car. We had to turn off the car for 15 minutes and then step on the gas and brake at the same time at which point the park brake "disengaged." I believe this is a safety/manufacturer issue that needs to be addressed and should be under a broader warranty protection (like 100,000 miles or more).
Corrective Action:
On July 27, 2024, the parking brake on this car would not disengage, thus, I was unable to drive my car. We had to turn off the car for 15 minutes and then step on the gas and brake at the same time at which point the park brake "disengaged." I believe this is a safety/manufacturer issue that needs to be addressed and should be under a broader warranty protection (like 100,000 miles or more).
Additional Notes:
On July 27, 2024, the parking brake on this car would not disengage, thus, I was unable to drive my car. We had to turn off the car for 15 minutes and then step on the gas and brake at the same time at which point the park brake "disengaged." I believe this is a safety/manufacturer issue that needs to be addressed and should be under a broader warranty protection (like 100,000 miles or more).
Mfg Campaign: 11606171
Recall Date: Aug 2, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
On December 28, 2023, the "Fasten Seat Belt" sign (rear passenger side seat) and sensor in my BMW x6 starting buzzing even though no one is seating on that seat. I subsequently brought my car to the dealership and the service consultant did an ocular inspection of my seat belt and looked inside the buckle with a flashlight because the seat belt will not lock in place. I was subsequently told that the metal that is supposed to hold the seat belt in the buckle is missing or stuck. Because at that time my car has 59,000 miles, I was told that the warranty has now expired (50,000) and that I have to pay for the diagnoses and fixing of the car seat. Now, the "Fasten Seat belt: sensor for the rear middle seat is also lighted and making the "buzzing sound" even though no one is seating in the middle seat. I believe that my seat belts have become defective and given that I purchased my car around May 10, 2020 - I should not have to pay for fixing seat belt problems for a new car given the safety need for these belts. I would like NTSB to compel BMW to fix my seatbelts.
Corrective Action:
On December 28, 2023, the "Fasten Seat Belt" sign (rear passenger side seat) and sensor in my BMW x6 starting buzzing even though no one is seating on that seat. I subsequently brought my car to the dealership and the service consultant did an ocular inspection of my seat belt and looked inside the buckle with a flashlight because the seat belt will not lock in place. I was subsequently told that the metal that is supposed to hold the seat belt in the buckle is missing or stuck. Because at that time my car has 59,000 miles, I was told that the warranty has now expired (50,000) and that I have to pay for the diagnoses and fixing of the car seat. Now, the "Fasten Seat belt: sensor for the rear middle seat is also lighted and making the "buzzing sound" even though no one is seating in the middle seat. I believe that my seat belts have become defective and given that I purchased my car around May 10, 2020 - I should not have to pay for fixing seat belt problems for a new car given the safety need for these belts. I would like NTSB to compel BMW to fix my seatbelts.
Additional Notes:
On December 28, 2023, the "Fasten Seat Belt" sign (rear passenger side seat) and sensor in my BMW x6 starting buzzing even though no one is seating on that seat. I subsequently brought my car to the dealership and the service consultant did an ocular inspection of my seat belt and looked inside the buckle with a flashlight because the seat belt will not lock in place. I was subsequently told that the metal that is supposed to hold the seat belt in the buckle is missing or stuck. Because at that time my car has 59,000 miles, I was told that the warranty has now expired (50,000) and that I have to pay for the diagnoses and fixing of the car seat. Now, the "Fasten Seat belt: sensor for the rear middle seat is also lighted and making the "buzzing sound" even though no one is seating in the middle seat. I believe that my seat belts have become defective and given that I purchased my car around May 10, 2020 - I should not have to pay for fixing seat belt problems for a new car given the safety need for these belts. I would like NTSB to compel BMW to fix my seatbelts.
Mfg Campaign: 11564425
Recall Date: Jan 9, 2024
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