Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2015-2019 X6 sDrive35i, X6 xDrive35i, X6 xDrive50i, and X6M vehicles equipped with rear seat lower anchor bars used in securing child restraint seats. The lower anchor bars may become damaged over time when used with an ISOFIX-type, rigid-style connector, child restraint system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 18, 2019
Consumer Complaints
10 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am reaching out regarding a serious issue with my 2016 BMW X6 M, which suffered a driveshaft failure. I understand that certain BMW models were recalled for similar issues, but my vehicle was not included. Given the severity of the damage and the number of similar complaints online, I believe this issue warrants further review. Recently, while driving on the freeway, my vehicle experienced a sudden failure, requiring it to be towed to a repair shop. There were no warnings or indications that anything was wrong. Upon inspection, the mechanics determined that the driveshaft had come loose, causing extensive damage to the undercarriage and transmission. Due to the severity of the issue, which literally renders my car as a complete loss due to a repair bill over $35,000. I am reaching out to you for assistance. I also contacted BMW's customer relations line which followed a standard script indicating that there were no recalls and no acceptance of any responsibility.
Corrective Action:
I am reaching out regarding a serious issue with my 2016 BMW X6 M, which suffered a driveshaft failure. I understand that certain BMW models were recalled for similar issues, but my vehicle was not included. Given the severity of the damage and the number of similar complaints online, I believe this issue warrants further review. Recently, while driving on the freeway, my vehicle experienced a sudden failure, requiring it to be towed to a repair shop. There were no warnings or indications that anything was wrong. Upon inspection, the mechanics determined that the driveshaft had come loose, causing extensive damage to the undercarriage and transmission. Due to the severity of the issue, which literally renders my car as a complete loss due to a repair bill over $35,000. I am reaching out to you for assistance. I also contacted BMW's customer relations line which followed a standard script indicating that there were no recalls and no acceptance of any responsibility.
Additional Notes:
I am reaching out regarding a serious issue with my 2016 BMW X6 M, which suffered a driveshaft failure. I understand that certain BMW models were recalled for similar issues, but my vehicle was not included. Given the severity of the damage and the number of similar complaints online, I believe this issue warrants further review. Recently, while driving on the freeway, my vehicle experienced a sudden failure, requiring it to be towed to a repair shop. There were no warnings or indications that anything was wrong. Upon inspection, the mechanics determined that the driveshaft had come loose, causing extensive damage to the undercarriage and transmission. Due to the severity of the issue, which literally renders my car as a complete loss due to a repair bill over $35,000. I am reaching out to you for assistance. I also contacted BMW's customer relations line which followed a standard script indicating that there were no recalls and no acceptance of any responsibility.
Mfg Campaign: 11657880
Recall Date: Apr 30, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Mfg Campaign: 11637573
Recall Date: Jan 22, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 BMW X6. The contact stated that the vehicle was running rough, with the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating a misfire in cylinder number #5, and the water pump had failed due to a ground short circuit failure. The contact replaced the spark plugs and recharged the battery, and the check engine warning light was reset; however, the vehicle scanner continued to retrieve diagnostic trouble codes indicating the water pump failure due to the short circuit of the electrical ground. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Mfg Campaign: 11637573
Recall Date: Jan 22, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 BMW X6. The contact stated while driving 35 MPH, there was an abnormal sound coming from the front of the vehicle. The contact pulled off the road. There was no warning light illuminated. The vehicle was towed to local mechanic who informed the contact that the driveshaft had detached from the vehicle. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V138000 (Power Train) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 150,000.
Corrective Action:
The contact owns a 2016 BMW X6. The contact stated while driving 35 MPH, there was an abnormal sound coming from the front of the vehicle. The contact pulled off the road. There was no warning light illuminated. The vehicle was towed to local mechanic who informed the contact that the driveshaft had detached from the vehicle. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V138000 (Power Train) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 150,000.
Additional Notes:
The contact owns a 2016 BMW X6. The contact stated while driving 35 MPH, there was an abnormal sound coming from the front of the vehicle. The contact pulled off the road. There was no warning light illuminated. The vehicle was towed to local mechanic who informed the contact that the driveshaft had detached from the vehicle. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V138000 (Power Train) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 150,000.
Mfg Campaign: 11575842
Recall Date: Mar 6, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 BMW X6. The contact stated while driving at an undisclosed speed, the contact attempted to use the turn signal while making a right turn however, the system failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the Instrument panel failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the instrument panel intermittently illuminated. The vehicle was taken back to the dealer where it was diagnosed but the failure could not be duplicated. The contact was concerned that the instrument panel could fail to display safety warnings. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the dealer. No further assistance was provided. The failure mileage was approximately 34,000. The consumer stated after replacing the instrument cluster, the dash dims and brightens for no reason. And dims when no sunlight is shining on the vehicle.
Corrective Action:
The contact owns a 2016 BMW X6. The contact stated while driving at an undisclosed speed, the contact attempted to use the turn signal while making a right turn however, the system failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the Instrument panel failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the instrument panel intermittently illuminated. The vehicle was taken back to the dealer where it was diagnosed but the failure could not be duplicated. The contact was concerned that the instrument panel could fail to display safety warnings. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the dealer. No further assistance was provided. The failure mileage was approximately 34,000. The consumer stated after replacing the instrument cluster, the dash dims and brightens for no reason. And dims when no sunlight is shining on the vehicle.
Additional Notes:
The contact owns a 2016 BMW X6. The contact stated while driving at an undisclosed speed, the contact attempted to use the turn signal while making a right turn however, the system failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the Instrument panel failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the instrument panel intermittently illuminated. The vehicle was taken back to the dealer where it was diagnosed but the failure could not be duplicated. The contact was concerned that the instrument panel could fail to display safety warnings. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to contact the dealer. No further assistance was provided. The failure mileage was approximately 34,000. The consumer stated after replacing the instrument cluster, the dash dims and brightens for no reason. And dims when no sunlight is shining on the vehicle.
Mfg Campaign: 11509276
Recall Date: Feb 27, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the street and the drive shaft broke and when that broke it hit my exhaust and broke my transmission cooler
Corrective Action:
I was driving down the street and the drive shaft broke and when that broke it hit my exhaust and broke my transmission cooler
Additional Notes:
I was driving down the street and the drive shaft broke and when that broke it hit my exhaust and broke my transmission cooler
Mfg Campaign: 11451818
Recall Date: Feb 14, 2022
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
ON MANY BMW CARS YOU WILL SEE REPORTS OF THE AIR SUSPENSION FAILING. MINE FAILED DAYS AFTER THE WARRANTY EXPIRED BUT WITH LESS MILES THAN IN THE WARRANTY. STILL A LOW 4 FIGURE COST TO THE CONSUMER TO FIX. THIS SHOULD FIXED VIA A RECALL AND CONSUMERS REIMBURSED FOR COSTS ASSOCIATED. THIS PROBLEM IS EXPERIENCED BY THOUSANDS OF BMW OWNERS. IT CAUSES A LESS THAN SAFE OPERATION OF VEHICLE OR AN INOPERABLE VEHICLE. MY HEAD AND NECK WERE INJURED WHILE GOING 20MPH
Corrective Action:
ON MANY BMW CARS YOU WILL SEE REPORTS OF THE AIR SUSPENSION FAILING. MINE FAILED DAYS AFTER THE WARRANTY EXPIRED BUT WITH LESS MILES THAN IN THE WARRANTY. STILL A LOW 4 FIGURE COST TO THE CONSUMER TO FIX. THIS SHOULD FIXED VIA A RECALL AND CONSUMERS REIMBURSED FOR COSTS ASSOCIATED. THIS PROBLEM IS EXPERIENCED BY THOUSANDS OF BMW OWNERS. IT CAUSES A LESS THAN SAFE OPERATION OF VEHICLE OR AN INOPERABLE VEHICLE. MY HEAD AND NECK WERE INJURED WHILE GOING 20MPH
Additional Notes:
ON MANY BMW CARS YOU WILL SEE REPORTS OF THE AIR SUSPENSION FAILING. MINE FAILED DAYS AFTER THE WARRANTY EXPIRED BUT WITH LESS MILES THAN IN THE WARRANTY. STILL A LOW 4 FIGURE COST TO THE CONSUMER TO FIX. THIS SHOULD FIXED VIA A RECALL AND CONSUMERS REIMBURSED FOR COSTS ASSOCIATED. THIS PROBLEM IS EXPERIENCED BY THOUSANDS OF BMW OWNERS. IT CAUSES A LESS THAN SAFE OPERATION OF VEHICLE OR AN INOPERABLE VEHICLE. MY HEAD AND NECK WERE INJURED WHILE GOING 20MPH
Mfg Campaign: 11399512
Recall Date: Mar 6, 2021
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Corrective Action:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Additional Notes:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Mfg Campaign: 11251904
Recall Date: Aug 28, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Corrective Action:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Additional Notes:
'TAKATA RECALL' I WAS DRIVING MY 2016 BMW X6 XDRIVE 50I ON HIGHWAY ALL OF A SUDDEN, I HEARD A HITTING SOUND UNDER THE CAR. I PULLED OVER TO THE SHOULDER AND I REALIZED FRONT DRIVESHAFT HAD BROKEN OFF. FORTUNATELY, TRAFFIC WAS HEAVY AND MOVING SLOW THIS ALLOWED ME TO PULL OVER SAFELY.
Mfg Campaign: 11251904
Recall Date: Aug 28, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
STEERING TURN ALL THE WAY TO LEFT SHAKES AS WELL.
Corrective Action:
STEERING TURN ALL THE WAY TO LEFT SHAKES AS WELL.
Additional Notes:
STEERING TURN ALL THE WAY TO LEFT SHAKES AS WELL.
Mfg Campaign: 10967613
Recall Date: Mar 21, 2017
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