BMW X5 2024

Complete listing of complaints and recalls for this vehicle

196
Complaints
11
Recalls

Complaints & Recalls

196 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bmw Of North America, Llc
NHTSA Campaign: 24V739000 SAFETY RECALL
11.6K Vehicles Affected
Recall Date: Oct 2, 2024
Safety Issue:

BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 27, 2024
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V697000 SAFETY RECALL
309 Vehicles Affected
Recall Date: Sep 18, 2024
Safety Issue:

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Potential Risk:
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
Additional Details:

Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 13, 2024
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V327000 SAFETY RECALL
703 Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jul 9, 2024
Recall Date: May 10, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V138000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Feb 23, 2024
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

Potential Risk:
Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Apr 16, 2024
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
NHTSA Campaign: 24V104000 SAFETY RECALL
266.7K Vehicles Affected
Recall Date: Feb 12, 2024
Safety Issue:

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 28, 2024
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
NHTSA Campaign: 23V622000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Sep 7, 2023
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.

Potential Risk:
An air bag that does not deploy as intended can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 3, 2023
Recall Date: Sep 7, 2023
Bmw Of North America, Llc
NHTSA Campaign: 23V471000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jul 10, 2023
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.

Potential Risk:
A knee air bag that does not deploy as intended increases the risk of injury.
FREE Recall Solution:
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Sep 6, 2023
Recall Date: Jul 10, 2023

Consumer Complaints

196 Complaints
Bmw Of North America, Llc
Campaign: 11677455 Other
Jul 31, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

On [XXX], while my 2024 BMW X5 was parked and stationary in an uncovered lot in Fort Lee, NJ, a large crack suddenly formed on the windshield. The crack originated at the top edge and extended approximately 8 inches. There was no impact observed, and the windshield had no prior chips or damage. The vehicle was exposed to sustained outdoor temperatures near 100°F for multiple consecutive days due to an extreme heat dome over the region. I suspect a thermal stress fracture possibly related to glass quality or installation. This type of failure raises safety concerns about the structural integrity of the glass. I have contacted BMW and am awaiting their response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX], while my 2024 BMW X5 was parked and stationary in an uncovered lot in Fort Lee, NJ, a large crack suddenly formed on the windshield. The crack originated at the top edge and extended approximately 8 inches. There was no impact observed, and the windshield had no prior chips or damage. The vehicle was exposed to sustained outdoor temperatures near 100°F for multiple consecutive days due to an extreme heat dome over the region. I suspect a thermal stress fracture possibly related to glass quality or installation. This type of failure raises safety concerns about the structural integrity of the glass. I have contacted BMW and am awaiting their response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX], while my 2024 BMW X5 was parked and stationary in an uncovered lot in Fort Lee, NJ, a large crack suddenly formed on the windshield. The crack originated at the top edge and extended approximately 8 inches. There was no impact observed, and the windshield had no prior chips or damage. The vehicle was exposed to sustained outdoor temperatures near 100°F for multiple consecutive days due to an extreme heat dome over the region. I suspect a thermal stress fracture possibly related to glass quality or installation. This type of failure raises safety concerns about the structural integrity of the glass. I have contacted BMW and am awaiting their response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: BMW
Mfg Campaign: 11677455
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Bmw Of North America, Llc
Campaign: 11675863 Other
Jul 24, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Corrective Action:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Additional Notes:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Manufacturer: BMW
Mfg Campaign: 11675863
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Campaign: 11675863 Other
Jul 24, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Corrective Action:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Additional Notes:

On July 23, 2025, at around 10:50 AM, shortly after leaving my community and driving onto a main road, my BMW X5 suddenly experienced what felt like an emergency braking event and completely lost power. I was driving at approximately 40 mph when this happened. It caused surrounding vehicles to honk and make sudden maneuvers to avoid a collision, creating a dangerous situation. I was extremely frightened and shocked, and for a moment I panicked because there were cars all around me. With the help of a friend and my family, I contacted BMW Roadside Assistance. It took nearly five hours before my vehicle was finally towed about nine miles away to the Irvine BMW dealership for service. This incident has caused me extreme emotional distress, sleeplessness, and serious concerns about the safety and quality of the vehicle. I am seeking help and an official investigation into this issue.

Manufacturer: BMW
Mfg Campaign: 11675863
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Campaign: 11673884 Other
Jul 16, 2025
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11673884
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Bmw Of North America, Llc
Campaign: 11673884 Other
Jul 16, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Stop, the vehicle will be turning off" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11673884
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Bmw Of North America, Llc
Campaign: 11673752 Other
Jul 15, 2025
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11673752
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Bmw Of North America, Llc
Campaign: 11673752 Other
Jul 15, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11673752
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Bmw Of North America, Llc
Campaign: 11671218 Other
Jul 4, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Corrective Action:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Additional Notes:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Manufacturer: BMW
Mfg Campaign: 11671218
Notice Date: Jul 4, 2025
Recall Date: Jul 4, 2025
Bmw Of North America, Llc
Campaign: 11671218 Other
Jul 4, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Corrective Action:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Additional Notes:

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety implications of continuing to drive the vehicle

Manufacturer: BMW
Mfg Campaign: 11671218
Notice Date: Jul 4, 2025
Recall Date: Jul 4, 2025
Bmw Of North America, Llc
Campaign: 11670210 Other
Jun 30, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Corrective Action:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Additional Notes:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Manufacturer: BMW
Mfg Campaign: 11670210
Notice Date: Jun 30, 2025
Recall Date: Jun 30, 2025
Bmw Of North America, Llc
Campaign: 11670210 Other
Jun 30, 2025
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Corrective Action:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Additional Notes:

Rear cross traffic alert system never works whenever a car is approaching. Only works when it is too late. Definitely no pedestrian alert. Much cheaper vehicles with this feature actually sound an alert before any emergency activation. Dealer states system is working according to spec. BMW Forum has many complaints with this system that cost extra $s on my suv. THIS IS A SAFETY ISSUE & a Manufacturer quality issue.

Manufacturer: BMW
Mfg Campaign: 11670210
Notice Date: Jun 30, 2025
Recall Date: Jun 30, 2025
Bmw Of North America, Llc
Campaign: 11669447 Other
Jun 26, 2025
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11669447
Notice Date: Jun 26, 2025
Recall Date: Jun 26, 2025
Bmw Of North America, Llc
Campaign: 11669447 Other
Jun 26, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BMW
Mfg Campaign: 11669447
Notice Date: Jun 26, 2025
Recall Date: Jun 26, 2025
Bmw Of North America, Llc
Campaign: 11667487 Other
Jun 17, 2025
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2024 BMW X5. The contact stated that while driving 60 MPH with no vehicles around, the sunroof suddenly exploded while the sunroof was closed. The glass fell on the driver. There were no reported injuries. There were chards of glass scattered throughout the vehicle. There were three-quarters of the glass missing. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact an unidentified object might have struck the glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 13,000.

Corrective Action:

The contact owns a 2024 BMW X5. The contact stated that while driving 60 MPH with no vehicles around, the sunroof suddenly exploded while the sunroof was closed. The glass fell on the driver. There were no reported injuries. There were chards of glass scattered throughout the vehicle. There were three-quarters of the glass missing. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact an unidentified object might have struck the glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 13,000.

Additional Notes:

The contact owns a 2024 BMW X5. The contact stated that while driving 60 MPH with no vehicles around, the sunroof suddenly exploded while the sunroof was closed. The glass fell on the driver. There were no reported injuries. There were chards of glass scattered throughout the vehicle. There were three-quarters of the glass missing. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact an unidentified object might have struck the glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 13,000.

Manufacturer: BMW
Mfg Campaign: 11667487
Notice Date: Jun 17, 2025
Recall Date: Jun 17, 2025
Bmw Of North America, Llc
Campaign: 11663458 Other
May 28, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Corrective Action:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Additional Notes:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Manufacturer: BMW
Mfg Campaign: 11663458
Notice Date: May 28, 2025
Recall Date: May 28, 2025
Bmw Of North America, Llc
Campaign: 11663458 Other
May 28, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Corrective Action:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Additional Notes:

SAFETY RECALL HAS BEEN ISSUED FOR OVER A YEAR AND MY VEHICLE HAS STILL NOT BEEN REPAIRED.

Manufacturer: BMW
Mfg Campaign: 11663458
Notice Date: May 28, 2025
Recall Date: May 28, 2025
Bmw Of North America, Llc
Campaign: 11662248 Other
May 21, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Corrective Action:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Additional Notes:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Manufacturer: BMW
Mfg Campaign: 11662248
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Bmw Of North America, Llc
Campaign: 11662248 Other
May 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Corrective Action:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Additional Notes:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Manufacturer: BMW
Mfg Campaign: 11662248
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Bmw Of North America, Llc
Campaign: 11662248 Other
May 21, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Corrective Action:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Additional Notes:

I purchased this vehicle under my company to rent and make some extra income for my family. We also had a baby in August of 2024 so wanted a larger vehicle for the family. We purchased the vehicle on Feb 20,2024 and the recall was issued on Feb 14,2024. We were sold a lemon. I went to the dealership and told them they said they will have a solution in a year. Still no solution and I still cannot rent my vehicle because it has an open recall. Me and my family do not feel safe in this vehicle. Please can someone help. I am willing to return the car or even exchange for a vehicle that doesn’t have a recall as soon as I drive off the lot. Thank you.

Manufacturer: BMW
Mfg Campaign: 11662248
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Bmw Of North America, Llc
Campaign: 11656594 Other
1 Vehicles Affected
Apr 24, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owned a 2024 BMW X5. The contact stated that while driving approximately 40 MPH through an intersection, another vehicle ran a red light and t-boned the contact's vehicle on the front passenger side to the partial front rear door. The vehicle spun and crashed into a medium, causing the vehicle to come to a stop. No air bags deployed. The vehicle was towed and totaled. A police report was not filed. The contact received a concussion and injuries to their left arm that required medical attention. The contact was unsure if the other driver received any injuries or medical attention. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

Corrective Action:

The contact owned a 2024 BMW X5. The contact stated that while driving approximately 40 MPH through an intersection, another vehicle ran a red light and t-boned the contact's vehicle on the front passenger side to the partial front rear door. The vehicle spun and crashed into a medium, causing the vehicle to come to a stop. No air bags deployed. The vehicle was towed and totaled. A police report was not filed. The contact received a concussion and injuries to their left arm that required medical attention. The contact was unsure if the other driver received any injuries or medical attention. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

Additional Notes:

The contact owned a 2024 BMW X5. The contact stated that while driving approximately 40 MPH through an intersection, another vehicle ran a red light and t-boned the contact's vehicle on the front passenger side to the partial front rear door. The vehicle spun and crashed into a medium, causing the vehicle to come to a stop. No air bags deployed. The vehicle was towed and totaled. A police report was not filed. The contact received a concussion and injuries to their left arm that required medical attention. The contact was unsure if the other driver received any injuries or medical attention. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

Manufacturer: BMW
Mfg Campaign: 11656594
Notice Date: Apr 24, 2025
Recall Date: Apr 24, 2025

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