Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Toyota - 23TA14
Recall Date: Dec 6, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 6, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Dec 19, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 2, 2022
Consumer Complaints
28 ComplaintsBmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On the driver's side the headlight's smaller light stopped working. I brought the car to BMW and they said the LED burned out, which also caused burn marks on the headlight assembly, so the entire headlight assembly needs to be replaced.
Corrective Action:
On the driver's side the headlight's smaller light stopped working. I brought the car to BMW and they said the LED burned out, which also caused burn marks on the headlight assembly, so the entire headlight assembly needs to be replaced.
Additional Notes:
On the driver's side the headlight's smaller light stopped working. I brought the car to BMW and they said the LED burned out, which also caused burn marks on the headlight assembly, so the entire headlight assembly needs to be replaced.
Mfg Campaign: 11668105
Recall Date: Jun 20, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 BMW X5. The contact stated that upon starting the vehicle, the contact noticed a fluid leak underneath the vehicle. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light and other unknown warning lights were illuminated. The messages " Drivetrain Malfunction" and "4-WD Component" and other unknown messages were displayed. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that while driving 40-50 MPH, with her one-year-old daughter in a car seat in the rear of the vehicle, the vehicle suddenly lost motive power. The contact stated that the failure recurred several times while driving, causing the contact to pull over to the side of the road several times. The contact stated that there were significant safety concerns and did not feel safe driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V821000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the dealer for assistance. The failure mileage was approximately 50,900.
Corrective Action:
The contact owns a 2023 BMW X5. The contact stated that upon starting the vehicle, the contact noticed a fluid leak underneath the vehicle. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light and other unknown warning lights were illuminated. The messages " Drivetrain Malfunction" and "4-WD Component" and other unknown messages were displayed. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that while driving 40-50 MPH, with her one-year-old daughter in a car seat in the rear of the vehicle, the vehicle suddenly lost motive power. The contact stated that the failure recurred several times while driving, causing the contact to pull over to the side of the road several times. The contact stated that there were significant safety concerns and did not feel safe driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V821000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the dealer for assistance. The failure mileage was approximately 50,900.
Additional Notes:
The contact owns a 2023 BMW X5. The contact stated that upon starting the vehicle, the contact noticed a fluid leak underneath the vehicle. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light and other unknown warning lights were illuminated. The messages " Drivetrain Malfunction" and "4-WD Component" and other unknown messages were displayed. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that while driving 40-50 MPH, with her one-year-old daughter in a car seat in the rear of the vehicle, the vehicle suddenly lost motive power. The contact stated that the failure recurred several times while driving, causing the contact to pull over to the side of the road several times. The contact stated that there were significant safety concerns and did not feel safe driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V821000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the dealer for assistance. The failure mileage was approximately 50,900.
Mfg Campaign: 11665727
Recall Date: Jun 9, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025
Corrective Action:
Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025
Additional Notes:
Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025
Mfg Campaign: 11653446
Recall Date: Apr 8, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Corrective Action:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Additional Notes:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Mfg Campaign: 11609660
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Corrective Action:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Additional Notes:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Mfg Campaign: 11609660
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Corrective Action:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Additional Notes:
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.
Mfg Campaign: 11609660
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 1, 2024, I was driving on the highway at about 70 MPH, when all of a sudden there was a loud boom and the glass on the panoramic sunroof blew out. Was not close to other vehicles, nor did I hear any impact from any object. Immediately drove my car to the local dealership. Dealership indicated it was not a known issue that they have seen and said it was outside influence that caused the issue. However, the glass was pointed upward and the glass exploded outward. Fortunately, I had my sunroof cover in the closed position so none of the glass dropped on me, but it could have been harmful to me, causing me to get into an accident. No vehicle warnings appeared just before the explosion.
Corrective Action:
On June 1, 2024, I was driving on the highway at about 70 MPH, when all of a sudden there was a loud boom and the glass on the panoramic sunroof blew out. Was not close to other vehicles, nor did I hear any impact from any object. Immediately drove my car to the local dealership. Dealership indicated it was not a known issue that they have seen and said it was outside influence that caused the issue. However, the glass was pointed upward and the glass exploded outward. Fortunately, I had my sunroof cover in the closed position so none of the glass dropped on me, but it could have been harmful to me, causing me to get into an accident. No vehicle warnings appeared just before the explosion.
Additional Notes:
On June 1, 2024, I was driving on the highway at about 70 MPH, when all of a sudden there was a loud boom and the glass on the panoramic sunroof blew out. Was not close to other vehicles, nor did I hear any impact from any object. Immediately drove my car to the local dealership. Dealership indicated it was not a known issue that they have seen and said it was outside influence that caused the issue. However, the glass was pointed upward and the glass exploded outward. Fortunately, I had my sunroof cover in the closed position so none of the glass dropped on me, but it could have been harmful to me, causing me to get into an accident. No vehicle warnings appeared just before the explosion.
Mfg Campaign: 11601556
Recall Date: Jul 12, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed. It was daylight and I was not near an overpass, so no one could have thrown a rock to cause the damage. The moon roof clearly failed for no apparent reason. I was fortunate that the moon roof was closed because the vinyl part of the moon roof prevented all of the glass from falling into the car while I was driving. I have looked on line and there are several, perhaps many, such instances reported. BMW seems to be unaware of this issue.
Corrective Action:
When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed. It was daylight and I was not near an overpass, so no one could have thrown a rock to cause the damage. The moon roof clearly failed for no apparent reason. I was fortunate that the moon roof was closed because the vinyl part of the moon roof prevented all of the glass from falling into the car while I was driving. I have looked on line and there are several, perhaps many, such instances reported. BMW seems to be unaware of this issue.
Additional Notes:
When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed. It was daylight and I was not near an overpass, so no one could have thrown a rock to cause the damage. The moon roof clearly failed for no apparent reason. I was fortunate that the moon roof was closed because the vinyl part of the moon roof prevented all of the glass from falling into the car while I was driving. I have looked on line and there are several, perhaps many, such instances reported. BMW seems to be unaware of this issue.
Mfg Campaign: 11597100
Recall Date: Jun 26, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Corrective Action:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Additional Notes:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Mfg Campaign: 11589578
Recall Date: May 20, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Corrective Action:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Additional Notes:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Mfg Campaign: 11589578
Recall Date: May 20, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Corrective Action:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Additional Notes:
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BUT the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
Mfg Campaign: 11589578
Recall Date: May 20, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drivetrain failure reported on dash. Car stutter during drive but continued without any breakdown.
Corrective Action:
Drivetrain failure reported on dash. Car stutter during drive but continued without any breakdown.
Additional Notes:
Drivetrain failure reported on dash. Car stutter during drive but continued without any breakdown.
Mfg Campaign: 11566159
Recall Date: Jan 17, 2024
Bmw Of North America, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2023 BMW X5 equipped with Continental Tires, Tire Line: Premium Contact 6 SSR, Front Passenger's Side Tire Size: 275/40R/21, DOT Number: A349D74A, Rear Passenger's Side Tire Size: 315/35/R21 YXL, DOT Number: A372D74B. The contact stated while driving 25 MPH, there was an abnormal clunk while the tires were rotating, and a message indicating that the tire pressure was low was displayed. The contact pulled in front of the residence and parked the vehicle. Upon inspecting the tires, the contact noticed that there was a large bulge on the tread of the front passenger's side tire. The vehicle was towed to the dealer, where the front passenger's side tire was replaced. The tire was original equipment. The contact stated that while starting the vehicle on another occasion a message indicating that the tire pressure was low, was displayed. Upon inspecting the vehicle, the contact noticed that there was a bulge on the tread of the rear passengers' side tire. The vehicle was taken to another dealer, BMW of Sarasota (5151 Clark Rd, Sarasota, FL 34233), where the tire was replaced. The tire was original equipment. The vehicle manufacturer was notified of the failure and referred the contact to the tire manufacturer. The tire manufacturer was not notified of the failure. The front passenger's side tire failure mileage was approximately 5,700. The rear passenger's side tire failure mileage was approximately 7,400.
Corrective Action:
The contact owns a 2023 BMW X5 equipped with Continental Tires, Tire Line: Premium Contact 6 SSR, Front Passenger's Side Tire Size: 275/40R/21, DOT Number: A349D74A, Rear Passenger's Side Tire Size: 315/35/R21 YXL, DOT Number: A372D74B. The contact stated while driving 25 MPH, there was an abnormal clunk while the tires were rotating, and a message indicating that the tire pressure was low was displayed. The contact pulled in front of the residence and parked the vehicle. Upon inspecting the tires, the contact noticed that there was a large bulge on the tread of the front passenger's side tire. The vehicle was towed to the dealer, where the front passenger's side tire was replaced. The tire was original equipment. The contact stated that while starting the vehicle on another occasion a message indicating that the tire pressure was low, was displayed. Upon inspecting the vehicle, the contact noticed that there was a bulge on the tread of the rear passengers' side tire. The vehicle was taken to another dealer, BMW of Sarasota (5151 Clark Rd, Sarasota, FL 34233), where the tire was replaced. The tire was original equipment. The vehicle manufacturer was notified of the failure and referred the contact to the tire manufacturer. The tire manufacturer was not notified of the failure. The front passenger's side tire failure mileage was approximately 5,700. The rear passenger's side tire failure mileage was approximately 7,400.
Additional Notes:
The contact owns a 2023 BMW X5 equipped with Continental Tires, Tire Line: Premium Contact 6 SSR, Front Passenger's Side Tire Size: 275/40R/21, DOT Number: A349D74A, Rear Passenger's Side Tire Size: 315/35/R21 YXL, DOT Number: A372D74B. The contact stated while driving 25 MPH, there was an abnormal clunk while the tires were rotating, and a message indicating that the tire pressure was low was displayed. The contact pulled in front of the residence and parked the vehicle. Upon inspecting the tires, the contact noticed that there was a large bulge on the tread of the front passenger's side tire. The vehicle was towed to the dealer, where the front passenger's side tire was replaced. The tire was original equipment. The contact stated that while starting the vehicle on another occasion a message indicating that the tire pressure was low, was displayed. Upon inspecting the vehicle, the contact noticed that there was a bulge on the tread of the rear passengers' side tire. The vehicle was taken to another dealer, BMW of Sarasota (5151 Clark Rd, Sarasota, FL 34233), where the tire was replaced. The tire was original equipment. The vehicle manufacturer was notified of the failure and referred the contact to the tire manufacturer. The tire manufacturer was not notified of the failure. The front passenger's side tire failure mileage was approximately 5,700. The rear passenger's side tire failure mileage was approximately 7,400.
Mfg Campaign: 11556411
Recall Date: Nov 22, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On Nov 1, 2023 while accelerating on a freeway entrance ramp so as to merge into traffic on the interstate, vehicle suddenly lost all engine acceleration power and was steered to the side of the ramp so traffic behind could proceed. Vehicle stayed "on" but no engine response from the accelerator pedal being depressed, just idling of the motor. There were no messages or warning lights illuminated prior to, during or after the event. Vehicle was switched off and restarted, function resumed as normal. Dealer has not been able to reproduce the issue and no electronic trace of the incident was recorded by the vehicle on subsequent dealer inspection.
Corrective Action:
On Nov 1, 2023 while accelerating on a freeway entrance ramp so as to merge into traffic on the interstate, vehicle suddenly lost all engine acceleration power and was steered to the side of the ramp so traffic behind could proceed. Vehicle stayed "on" but no engine response from the accelerator pedal being depressed, just idling of the motor. There were no messages or warning lights illuminated prior to, during or after the event. Vehicle was switched off and restarted, function resumed as normal. Dealer has not been able to reproduce the issue and no electronic trace of the incident was recorded by the vehicle on subsequent dealer inspection.
Additional Notes:
On Nov 1, 2023 while accelerating on a freeway entrance ramp so as to merge into traffic on the interstate, vehicle suddenly lost all engine acceleration power and was steered to the side of the ramp so traffic behind could proceed. Vehicle stayed "on" but no engine response from the accelerator pedal being depressed, just idling of the motor. There were no messages or warning lights illuminated prior to, during or after the event. Vehicle was switched off and restarted, function resumed as normal. Dealer has not been able to reproduce the issue and no electronic trace of the incident was recorded by the vehicle on subsequent dealer inspection.
Mfg Campaign: 11553513
Recall Date: Nov 3, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Corrective Action:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Additional Notes:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Mfg Campaign: 11523714
Recall Date: May 24, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Corrective Action:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Additional Notes:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Mfg Campaign: 11523714
Recall Date: May 24, 2023
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Corrective Action:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Additional Notes:
The car had been preconditioned and driven within 45 minutes of my starting a route to the gym, all surface streets/neighborhood. I was in electric mode. I came to a stop at an intersection and when the light turned green, I pulled into the intersection to turn left and the car stalled. No power, no power steering. I put it in park and tried to restart in sport (ICE) mode and nothing happenned. After a few tries it did start to limp and I cleared the intersection and pulled over. I was still unable to restart in sport mode, and kept getting red screens, or blank screens. After a few minutes, the car was able to start as if everything was normal, and I continued to drive. It was a very dangerous situation, and there were no further warnings or alerts. I was able to drive it home and to the dealership where it is now.
Mfg Campaign: 11523714
Recall Date: May 24, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2023 BMW X5. The contact stated that while driving at approximately 60 MPH, the sunroof inadvertently exploded. No warning lights were illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2023 BMW X5. The contact stated that while driving at approximately 60 MPH, the sunroof inadvertently exploded. No warning lights were illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2023 BMW X5. The contact stated that while driving at approximately 60 MPH, the sunroof inadvertently exploded. No warning lights were illuminated. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11515353
Recall Date: Apr 4, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Corrective Action:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Additional Notes:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Mfg Campaign: 11515326
Recall Date: Apr 3, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Corrective Action:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Additional Notes:
The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.
Mfg Campaign: 11515326
Recall Date: Apr 3, 2023
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