Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Consumer Complaints
14 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11674611
Recall Date: Jul 18, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted on several occasions; however, the contact was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11674611
Recall Date: Jul 18, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unknown: Dealership replaced my brakes however they weren’t working properly I reported it 3 times BMW said it was common about 2 weeks later I was involved in a car accident where the brakes failed to respond and I rear ended another car.
Corrective Action:
Unknown: Dealership replaced my brakes however they weren’t working properly I reported it 3 times BMW said it was common about 2 weeks later I was involved in a car accident where the brakes failed to respond and I rear ended another car.
Additional Notes:
Unknown: Dealership replaced my brakes however they weren’t working properly I reported it 3 times BMW said it was common about 2 weeks later I was involved in a car accident where the brakes failed to respond and I rear ended another car.
Mfg Campaign: 11667515
Recall Date: Jun 17, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water pump completely failed and no longer working. I had to pull off of road on a busy interstate. Firestone confirmed water pump no longer working. Vehicle is at BMW service center. No warning until vehicle overheated and warning came on.
Corrective Action:
Water pump completely failed and no longer working. I had to pull off of road on a busy interstate. Firestone confirmed water pump no longer working. Vehicle is at BMW service center. No warning until vehicle overheated and warning came on.
Additional Notes:
Water pump completely failed and no longer working. I had to pull off of road on a busy interstate. Firestone confirmed water pump no longer working. Vehicle is at BMW service center. No warning until vehicle overheated and warning came on.
Mfg Campaign: 11664164
Recall Date: Jun 1, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Mfg Campaign: 11656823
Recall Date: Apr 25, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle there was a burning odor coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
Mfg Campaign: 11656823
Recall Date: Apr 25, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646510
Recall Date: Mar 5, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646510
Recall Date: Mar 5, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626924
Recall Date: Nov 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626924
Recall Date: Nov 22, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Mfg Campaign: 11626932
Recall Date: Nov 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after starting the vehicle, the vehicle occasionally failed to move. The vehicle was not diagnosed or repaired. VIN tool confirms parts not available.
Mfg Campaign: 11626932
Recall Date: Nov 22, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 BMW X4. The contact stated that when she would stop the vehicle for a traffic signal, the vehicle would independently shift into park (P). The contact stated that the failure had started as an intermittent failure but had gradually become a recurring failure. The contact stated no warning light was illuminated. The contact stated that the failure had been the cause of a recent crash at a traffic signal. The contact's vehicle had slipped into park (P) when the signal light changed to green her vehicle did not move forward and the vehicle behind her crashed into the rear bumper. The contact stated that there was minor damage to the other vehicle's front bumper and no damage to her vehicle, both vehicle's were able to drive away. The contact had taken the vehicle to a local dealer after the first failures, where it was diagnosed and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she drove the vehicle back to the same dealer following the crash and the dealer diagnosed that the crank position sensor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 BMW X4. The contact stated that when she would stop the vehicle for a traffic signal, the vehicle would independently shift into park (P). The contact stated that the failure had started as an intermittent failure but had gradually become a recurring failure. The contact stated no warning light was illuminated. The contact stated that the failure had been the cause of a recent crash at a traffic signal. The contact's vehicle had slipped into park (P) when the signal light changed to green her vehicle did not move forward and the vehicle behind her crashed into the rear bumper. The contact stated that there was minor damage to the other vehicle's front bumper and no damage to her vehicle, both vehicle's were able to drive away. The contact had taken the vehicle to a local dealer after the first failures, where it was diagnosed and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she drove the vehicle back to the same dealer following the crash and the dealer diagnosed that the crank position sensor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 BMW X4. The contact stated that when she would stop the vehicle for a traffic signal, the vehicle would independently shift into park (P). The contact stated that the failure had started as an intermittent failure but had gradually become a recurring failure. The contact stated no warning light was illuminated. The contact stated that the failure had been the cause of a recent crash at a traffic signal. The contact's vehicle had slipped into park (P) when the signal light changed to green her vehicle did not move forward and the vehicle behind her crashed into the rear bumper. The contact stated that there was minor damage to the other vehicle's front bumper and no damage to her vehicle, both vehicle's were able to drive away. The contact had taken the vehicle to a local dealer after the first failures, where it was diagnosed and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she drove the vehicle back to the same dealer following the crash and the dealer diagnosed that the crank position sensor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11534537
Recall Date: Jul 26, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I got 2018 bmw x4 and 7year/80000km warranty from the bmw store in vancouver on jun 25,2019.I used to drive to seattle to shopping and eating. I and my husband drived this car from vancouver to edmonton on jun 1,2022. On jun 4,the engine sign and change oil sign all light up . on jun 6 we drived to the bmw edmonton to maintanance.on jun 7 they told me this car eccentric shaft faulty,the car mechanic show us the eccentric shaft already broken ,if i direct drived back to vancouver the engine maybe suddenly shut down or slower down on the highwat.and I must repair car in edmonton and pay total repair fee later back to vancouver to claim the warranty ,i called the bmw store vancouver rep he said ok.that time this car is 64500 km. when I back to the bmw store vancouver to claim this case.they answer me this case is my fault ,i was not done the maintenance for a while, so on july 20 2022 i sued thr bmw store. A trail will be held on oct 12,2022. today i do this complaint i just want to know the reason for eccentric shaft faulty ,what cause this engine problem,it possible make engine suddenly shut down or slower down ,very dangerous ,sometimes somebody will not immediately to change oil. actually i did regular maintance on 45000km,51800km,59000km. just give me a email back before the trail day oct 12,2022 ,thanks a lot.
Corrective Action:
I got 2018 bmw x4 and 7year/80000km warranty from the bmw store in vancouver on jun 25,2019.I used to drive to seattle to shopping and eating. I and my husband drived this car from vancouver to edmonton on jun 1,2022. On jun 4,the engine sign and change oil sign all light up . on jun 6 we drived to the bmw edmonton to maintanance.on jun 7 they told me this car eccentric shaft faulty,the car mechanic show us the eccentric shaft already broken ,if i direct drived back to vancouver the engine maybe suddenly shut down or slower down on the highwat.and I must repair car in edmonton and pay total repair fee later back to vancouver to claim the warranty ,i called the bmw store vancouver rep he said ok.that time this car is 64500 km. when I back to the bmw store vancouver to claim this case.they answer me this case is my fault ,i was not done the maintenance for a while, so on july 20 2022 i sued thr bmw store. A trail will be held on oct 12,2022. today i do this complaint i just want to know the reason for eccentric shaft faulty ,what cause this engine problem,it possible make engine suddenly shut down or slower down ,very dangerous ,sometimes somebody will not immediately to change oil. actually i did regular maintance on 45000km,51800km,59000km. just give me a email back before the trail day oct 12,2022 ,thanks a lot.
Additional Notes:
I got 2018 bmw x4 and 7year/80000km warranty from the bmw store in vancouver on jun 25,2019.I used to drive to seattle to shopping and eating. I and my husband drived this car from vancouver to edmonton on jun 1,2022. On jun 4,the engine sign and change oil sign all light up . on jun 6 we drived to the bmw edmonton to maintanance.on jun 7 they told me this car eccentric shaft faulty,the car mechanic show us the eccentric shaft already broken ,if i direct drived back to vancouver the engine maybe suddenly shut down or slower down on the highwat.and I must repair car in edmonton and pay total repair fee later back to vancouver to claim the warranty ,i called the bmw store vancouver rep he said ok.that time this car is 64500 km. when I back to the bmw store vancouver to claim this case.they answer me this case is my fault ,i was not done the maintenance for a while, so on july 20 2022 i sued thr bmw store. A trail will be held on oct 12,2022. today i do this complaint i just want to know the reason for eccentric shaft faulty ,what cause this engine problem,it possible make engine suddenly shut down or slower down ,very dangerous ,sometimes somebody will not immediately to change oil. actually i did regular maintance on 45000km,51800km,59000km. just give me a email back before the trail day oct 12,2022 ,thanks a lot.
Mfg Campaign: 11487774
Recall Date: Oct 3, 2022
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