Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 23, 2016
Consumer Complaints
16 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11673979
Recall Date: Jul 16, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X4. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11673979
Recall Date: Jul 16, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW X4. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine temperature warning light was illuminated. The engine overheated, and the vehicle lost motive power. The contact stated that the vehicle was stuck in the middle of the street. The vehicle was restarted; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was later towed to the warranty company; however, the contact was informed that the failure was an electrical failure. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,777.
Corrective Action:
The contact owns a 2016 BMW X4. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine temperature warning light was illuminated. The engine overheated, and the vehicle lost motive power. The contact stated that the vehicle was stuck in the middle of the street. The vehicle was restarted; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was later towed to the warranty company; however, the contact was informed that the failure was an electrical failure. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,777.
Additional Notes:
The contact owns a 2016 BMW X4. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine temperature warning light was illuminated. The engine overheated, and the vehicle lost motive power. The contact stated that the vehicle was stuck in the middle of the street. The vehicle was restarted; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was later towed to the warranty company; however, the contact was informed that the failure was an electrical failure. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,777.
Mfg Campaign: 11646352
Recall Date: Mar 4, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11638252
Recall Date: Jan 24, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11638252
Recall Date: Jan 24, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609802
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609802
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609802
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 BMW X4. The contact stated that while driving at various speeds, an abnormal popping noise was coming from vehicle while driving over a speed bump or while turning the steering wheel in either direction. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic where a diagnostic test was performed; the diagnostic test showed that the control arm was defective. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2016 BMW X4. The contact stated that while driving at various speeds, an abnormal popping noise was coming from vehicle while driving over a speed bump or while turning the steering wheel in either direction. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic where a diagnostic test was performed; the diagnostic test showed that the control arm was defective. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2016 BMW X4. The contact stated that while driving at various speeds, an abnormal popping noise was coming from vehicle while driving over a speed bump or while turning the steering wheel in either direction. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic where a diagnostic test was performed; the diagnostic test showed that the control arm was defective. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 89,000.
Mfg Campaign: 11577529
Recall Date: Mar 15, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After starting vehicle and putting it into drive, I received a Parking Brake Malfunction error message. The electronic parking brake was engaged and it could not be release allowing the vehicle to move. I attempted to reset the electronic parking brake following the dealerships recommendations. 1) remove and replace the fuses for the parking system (3 fuses) and 2) disconnecting the battery for 30 minutes and re-connecting the battery in order to reset the computer. Neither of these methods worked, and there is no way to manually release the parking brake. Ultimately, the vehicle was towed to the local BMW dealership for service. They have not been able to diagnose or fix the issue. thankfully, the malfunction happened while pulling out of the garage, and not at speed on the interstate. That could have been disastrous. This appears to be a serious engineering flaw in BMW vehicles equipped with electronic parking brake systems.
Corrective Action:
After starting vehicle and putting it into drive, I received a Parking Brake Malfunction error message. The electronic parking brake was engaged and it could not be release allowing the vehicle to move. I attempted to reset the electronic parking brake following the dealerships recommendations. 1) remove and replace the fuses for the parking system (3 fuses) and 2) disconnecting the battery for 30 minutes and re-connecting the battery in order to reset the computer. Neither of these methods worked, and there is no way to manually release the parking brake. Ultimately, the vehicle was towed to the local BMW dealership for service. They have not been able to diagnose or fix the issue. thankfully, the malfunction happened while pulling out of the garage, and not at speed on the interstate. That could have been disastrous. This appears to be a serious engineering flaw in BMW vehicles equipped with electronic parking brake systems.
Additional Notes:
After starting vehicle and putting it into drive, I received a Parking Brake Malfunction error message. The electronic parking brake was engaged and it could not be release allowing the vehicle to move. I attempted to reset the electronic parking brake following the dealerships recommendations. 1) remove and replace the fuses for the parking system (3 fuses) and 2) disconnecting the battery for 30 minutes and re-connecting the battery in order to reset the computer. Neither of these methods worked, and there is no way to manually release the parking brake. Ultimately, the vehicle was towed to the local BMW dealership for service. They have not been able to diagnose or fix the issue. thankfully, the malfunction happened while pulling out of the garage, and not at speed on the interstate. That could have been disastrous. This appears to be a serious engineering flaw in BMW vehicles equipped with electronic parking brake systems.
Mfg Campaign: 11540779
Recall Date: Aug 25, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle was involved in a collision with right/ passenger front and side of vehicle. whole bumper knocked off. left front tire broke off during collision. Passenger side curtain air bag deployed. Stirring air bag did not deploy nor did the curtain airbag on driver side. Passenger injured with broken nose and face injury during collision.
Corrective Action:
Vehicle was involved in a collision with right/ passenger front and side of vehicle. whole bumper knocked off. left front tire broke off during collision. Passenger side curtain air bag deployed. Stirring air bag did not deploy nor did the curtain airbag on driver side. Passenger injured with broken nose and face injury during collision.
Additional Notes:
Vehicle was involved in a collision with right/ passenger front and side of vehicle. whole bumper knocked off. left front tire broke off during collision. Passenger side curtain air bag deployed. Stirring air bag did not deploy nor did the curtain airbag on driver side. Passenger injured with broken nose and face injury during collision.
Mfg Campaign: 11516411
Recall Date: Apr 10, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Corrective Action:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Additional Notes:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Mfg Campaign: 11423835
Recall Date: Jul 7, 2021
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Corrective Action:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Additional Notes:
Vehicle has stalled while in operation (at speed) 5 times since owning. All were very dangerous situations for my wife and surrounding drivers. All issues were apparently "fuel system" related. I purchased this vehicle on May 11, 2018 (POC) from Fields BMW South Orlando, FL. The car was most recently brought in for repair for a continued issue on May 3, 2021. Vehicle has never been in a wreck and has roughly 73K miles. •5/31/2018 – Issue with fuel system. Car started shaking and would not start. 2 weeks after purchase. •6/05/2018 – Issue with fuel system. Vehicle stalls while in operation. •8/21/2018 – Vehicle is losing acceleration while driving. Drive train malfunction light comes on. •3/5/2019 – Check engine light on. Faulty tank ventilation pressure switch. •6/23/2020 – Car stalls while driving (35 mph+) and strands me in the middle of an intersection. Car will not switch out of park. Police had to come to move the vehicle. Very dangerous situation. Wife is driving, 3 months pregnant at this time. •8/15/2020 – Car stalls while driving. Again, driving around 30+ mph. Wife had to quickly pull the car to the median. Dangerous situation. Car will not switch out of park. Wife is driving, 5 months pregnant. •5/3/2021 – Car stalls while driving. Luckily able to coast into a gas station under no power. Car will not switch out of park. Wife stranded with no AC with 3-month-old baby and 9 yr. old daughter. - 5/17/2021 - Transfer Case Needs Replacement Besides the fuel system issues, I believe there is a dangerous feature with this vehicle in that it cannot be switched out of park when it loses power. Being stuck in the middle of an intersection and unable to move a car into neutral (even with police officer) is extremely dangerous. Vehicle was inspected by a BMW TSE for transfer case issue. They say it needs to be replaced. This vehicle is a danger and should not be on the road.
Mfg Campaign: 11423835
Recall Date: Jul 7, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BMW X4. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE DROVE OVER A CURB CAUSING DAMAGE TO THE SUSPENSION. THE CONTACT HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS A FAULTY TIMING CHAIN. THE SUSPENSION DAMAGE WAS REPAIRED HOWEVER, THE ENGINE WAS NOT REPAIRED. BMW OF OWINGS MILLS (9702 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 902-8700) WAS CONTACTED AND PROVIDED AN ESTIMATE FOR THE ENGINE REPAIR/REPLACEMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BMW X4. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE DROVE OVER A CURB CAUSING DAMAGE TO THE SUSPENSION. THE CONTACT HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS A FAULTY TIMING CHAIN. THE SUSPENSION DAMAGE WAS REPAIRED HOWEVER, THE ENGINE WAS NOT REPAIRED. BMW OF OWINGS MILLS (9702 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 902-8700) WAS CONTACTED AND PROVIDED AN ESTIMATE FOR THE ENGINE REPAIR/REPLACEMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BMW X4. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE DROVE OVER A CURB CAUSING DAMAGE TO THE SUSPENSION. THE CONTACT HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS A FAULTY TIMING CHAIN. THE SUSPENSION DAMAGE WAS REPAIRED HOWEVER, THE ENGINE WAS NOT REPAIRED. BMW OF OWINGS MILLS (9702 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 902-8700) WAS CONTACTED AND PROVIDED AN ESTIMATE FOR THE ENGINE REPAIR/REPLACEMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mfg Campaign: 11416176
Recall Date: May 11, 2021
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Corrective Action:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Additional Notes:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Mfg Campaign: 11100244
Recall Date: Jun 6, 2018
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Corrective Action:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Additional Notes:
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Mfg Campaign: 11100244
Recall Date: Jun 6, 2018
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