Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain Accessory Windscreens, sold for installation on various motorcycles. Specifically being recalled is Windscreen model number 8531917, sold for use on model year 2012-2018 F700GS motorcycles, Windscreen model number 8544629, sold for use on model year 2015-2018 R1200R motorcycles, Windscreen model number 8546224, sold for use on model year 2014-2018 S1000R motorcycles, Windscreen model number 8551929, sold for use on model year 2015-2018 S1000XR motorcycles, Windscreen model number 8554726, sold for use on model year 2013-2018 R1200GS motorcycles, Windscreen model number 8554727 sold for use on model year 2014-2018 R1200GS Adventure motorcycles, Windscreen model number 8556927, sold for use on model year 2015-2018 R1200RS motorcycles, Windscreen model number 8559548, sold for use on model year 2017-2018 R1200GS motorcycles and Windscreen model number 8561755, sold for use on model year 2012-2018 F800GS motorcycles. These windscreens have extra tinting on them that may reduce the rider's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 21, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2017 F800R and F800GT motorcycles, 2014-2018 R1200GS and R1200GS Adventure motorcycles, 2016-2017 S1000XR motorcycles and 2015-2017 R1200R and R1200RS, 2008-2012 F650GS, 2008-2018 F800GS, and 2014-2017 F800GS Adventure motorcycles. When equipped with the optional aluminum luggage cases, the rear reflex reflectors may be partially blocked. The aluminum case mounts for the R1200GS and R1200GS Adventure may also partially block the reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 28, 2017
Consumer Complaints
4 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW R 1200 GS. The contact stated while riding the motorcycle at an undisclosed speed, the RPM's decreased and the motorcycle lost motive power. In addition, the contact stated that the failure had occurred several times. The contact pulled over to the shoulder of the road. The motorcycle was taken to the dealer where it was diagnosed with corrosion on the Dynamic Motor Engine (DME) connector pins. The contact was informed that the DME connector pins needed to be cleaned. The motorcycle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,500.
Corrective Action:
The contact owns a 2018 BMW R 1200 GS. The contact stated while riding the motorcycle at an undisclosed speed, the RPM's decreased and the motorcycle lost motive power. In addition, the contact stated that the failure had occurred several times. The contact pulled over to the shoulder of the road. The motorcycle was taken to the dealer where it was diagnosed with corrosion on the Dynamic Motor Engine (DME) connector pins. The contact was informed that the DME connector pins needed to be cleaned. The motorcycle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,500.
Additional Notes:
The contact owns a 2018 BMW R 1200 GS. The contact stated while riding the motorcycle at an undisclosed speed, the RPM's decreased and the motorcycle lost motive power. In addition, the contact stated that the failure had occurred several times. The contact pulled over to the shoulder of the road. The motorcycle was taken to the dealer where it was diagnosed with corrosion on the Dynamic Motor Engine (DME) connector pins. The contact was informed that the DME connector pins needed to be cleaned. The motorcycle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,500.
Mfg Campaign: 11661315
Recall Date: May 15, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle reported engine fault and cut engine power while on freeway (commonly known as "limp mode"). It was extremely dangerous trying to find somewhere to pull over with very little engine power. It has happened several times now. Vehicle is now longer safe for freeway use. It also happened once mid corner which upsets the chassis and is quite dangerous on a motorcycle. Dealer performed a software update and cleared codes on 10/29/2020 which clearly did not fix anything. No warning is given. Power is just suddenly removed.
Corrective Action:
Vehicle reported engine fault and cut engine power while on freeway (commonly known as "limp mode"). It was extremely dangerous trying to find somewhere to pull over with very little engine power. It has happened several times now. Vehicle is now longer safe for freeway use. It also happened once mid corner which upsets the chassis and is quite dangerous on a motorcycle. Dealer performed a software update and cleared codes on 10/29/2020 which clearly did not fix anything. No warning is given. Power is just suddenly removed.
Additional Notes:
Vehicle reported engine fault and cut engine power while on freeway (commonly known as "limp mode"). It was extremely dangerous trying to find somewhere to pull over with very little engine power. It has happened several times now. Vehicle is now longer safe for freeway use. It also happened once mid corner which upsets the chassis and is quite dangerous on a motorcycle. Dealer performed a software update and cleared codes on 10/29/2020 which clearly did not fix anything. No warning is given. Power is just suddenly removed.
Mfg Campaign: 11429961
Recall Date: Aug 21, 2021
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
WITHOUT WARNING THE MOTORCYCLE STEERING WENT INTO WHAT IS COMMONLY KNOW AS "DEATH WOBBLE" OR "TANK SLAPPING" WITH THE STEERING UNCONTROLLABLE RAPIDLY MOVING RIGHT TO LEFT AND IMMEDIATELY CRASHING CAUSING SEVERE INJURIES TO DRIVER.
Corrective Action:
WITHOUT WARNING THE MOTORCYCLE STEERING WENT INTO WHAT IS COMMONLY KNOW AS "DEATH WOBBLE" OR "TANK SLAPPING" WITH THE STEERING UNCONTROLLABLE RAPIDLY MOVING RIGHT TO LEFT AND IMMEDIATELY CRASHING CAUSING SEVERE INJURIES TO DRIVER.
Additional Notes:
WITHOUT WARNING THE MOTORCYCLE STEERING WENT INTO WHAT IS COMMONLY KNOW AS "DEATH WOBBLE" OR "TANK SLAPPING" WITH THE STEERING UNCONTROLLABLE RAPIDLY MOVING RIGHT TO LEFT AND IMMEDIATELY CRASHING CAUSING SEVERE INJURIES TO DRIVER.
Mfg Campaign: 11373443
Recall Date: Nov 6, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS IS IN REFERENCE TO TICKET # 11363230. RELATED TO THIS SAME VEHICLE. I WENT FOR A RIDE TODAY AND THE SAME THING HAPPENED, WITH THE ENGINE SUDDENLY SHUTTING ALMOST COMPLETELY DOWN. LUCKILY, IT WAS ON A DESERTED COUNTRY ROAD AND NOT IN RUSH HOUR TRAFFIC. I AM ATTACHING A PDF OF THE OBD SCAN I TOOK UPON RETURNING HOME TODAY. ALSO, PLEASE NOTE THAT THIS DEFECT IS SHOWING UP ON A NUMBER OF THESE BIKES--THERE IS A THREAD DISCUSSING THE ISSUE AT: HTTPS://FORUMS.BMWMOA.ORG/SHOWTHREAD.PHP?98612-2018-R1200RT-WITH-INTERMITTENT-CHECK-ENGINE-LIGHT&P=1223053#POST1223053
Corrective Action:
THIS IS IN REFERENCE TO TICKET # 11363230. RELATED TO THIS SAME VEHICLE. I WENT FOR A RIDE TODAY AND THE SAME THING HAPPENED, WITH THE ENGINE SUDDENLY SHUTTING ALMOST COMPLETELY DOWN. LUCKILY, IT WAS ON A DESERTED COUNTRY ROAD AND NOT IN RUSH HOUR TRAFFIC. I AM ATTACHING A PDF OF THE OBD SCAN I TOOK UPON RETURNING HOME TODAY. ALSO, PLEASE NOTE THAT THIS DEFECT IS SHOWING UP ON A NUMBER OF THESE BIKES--THERE IS A THREAD DISCUSSING THE ISSUE AT: HTTPS://FORUMS.BMWMOA.ORG/SHOWTHREAD.PHP?98612-2018-R1200RT-WITH-INTERMITTENT-CHECK-ENGINE-LIGHT&P=1223053#POST1223053
Additional Notes:
THIS IS IN REFERENCE TO TICKET # 11363230. RELATED TO THIS SAME VEHICLE. I WENT FOR A RIDE TODAY AND THE SAME THING HAPPENED, WITH THE ENGINE SUDDENLY SHUTTING ALMOST COMPLETELY DOWN. LUCKILY, IT WAS ON A DESERTED COUNTRY ROAD AND NOT IN RUSH HOUR TRAFFIC. I AM ATTACHING A PDF OF THE OBD SCAN I TOOK UPON RETURNING HOME TODAY. ALSO, PLEASE NOTE THAT THIS DEFECT IS SHOWING UP ON A NUMBER OF THESE BIKES--THERE IS A THREAD DISCUSSING THE ISSUE AT: HTTPS://FORUMS.BMWMOA.ORG/SHOWTHREAD.PHP?98612-2018-R1200RT-WITH-INTERMITTENT-CHECK-ENGINE-LIGHT&P=1223053#POST1223053
Mfg Campaign: 11363484
Recall Date: Oct 8, 2020
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