Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain Accessory Windscreens, sold for installation on various motorcycles. Specifically being recalled is Windscreen model number 8531917, sold for use on model year 2012-2018 F700GS motorcycles, Windscreen model number 8544629, sold for use on model year 2015-2018 R1200R motorcycles, Windscreen model number 8546224, sold for use on model year 2014-2018 S1000R motorcycles, Windscreen model number 8551929, sold for use on model year 2015-2018 S1000XR motorcycles, Windscreen model number 8554726, sold for use on model year 2013-2018 R1200GS motorcycles, Windscreen model number 8554727 sold for use on model year 2014-2018 R1200GS Adventure motorcycles, Windscreen model number 8556927, sold for use on model year 2015-2018 R1200RS motorcycles, Windscreen model number 8559548, sold for use on model year 2017-2018 R1200GS motorcycles and Windscreen model number 8561755, sold for use on model year 2012-2018 F800GS motorcycles. These windscreens have extra tinting on them that may reduce the rider's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 21, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain accessory turn signals manufactured for 2006-2017 R1200GS, 2007-2008 and 2010-2017 R1200GS Adventure, 2017 F700GS and F800GS, 2013-2017 F800GT, 2015-2016 F800R, 2014-2017 F800GS Adventure, 2014-2016 S1000R, 2015-2017 R1200R, 2016-2017 R1200RS, and 2010-2017 S1000RR motorcycles. As designed, these accessory turn signals may be insufficiently visible to other drivers, and, as such, fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 21, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2017 F800R and F800GT motorcycles, 2014-2018 R1200GS and R1200GS Adventure motorcycles, 2016-2017 S1000XR motorcycles and 2015-2017 R1200R and R1200RS, 2008-2012 F650GS, 2008-2018 F800GS, and 2014-2017 F800GS Adventure motorcycles. When equipped with the optional aluminum luggage cases, the rear reflex reflectors may be partially blocked. The aluminum case mounts for the R1200GS and R1200GS Adventure may also partially block the reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 28, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2014-2017 BMW R1200GS and BMW R1200GS Adventure motorcycles. The motorcycle fixed fork tube may separate from the pressed in seal plug that secures the tube to the upper triple clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 10, 2017
Consumer Complaints
15 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brake on motorcycle does not stop the motorcycle. After three BMW dealer visits and rear brakes having been bled, the rear brake pedal becomes soft and does not stop the motorcycle. The same problem occurred each time within 2-3 months of the repair. The only way to stop the motorcycle is to use the front brake. The BMW service department cannot explain the reason this keeps happening.
Corrective Action:
Rear brake on motorcycle does not stop the motorcycle. After three BMW dealer visits and rear brakes having been bled, the rear brake pedal becomes soft and does not stop the motorcycle. The same problem occurred each time within 2-3 months of the repair. The only way to stop the motorcycle is to use the front brake. The BMW service department cannot explain the reason this keeps happening.
Additional Notes:
Rear brake on motorcycle does not stop the motorcycle. After three BMW dealer visits and rear brakes having been bled, the rear brake pedal becomes soft and does not stop the motorcycle. The same problem occurred each time within 2-3 months of the repair. The only way to stop the motorcycle is to use the front brake. The BMW service department cannot explain the reason this keeps happening.
Mfg Campaign: 11524564
Recall Date: May 31, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE REAR BRAKE BECOMES INEFFECTIVE. DEALER SAYS THAT AIR INVADES THE REAR BRAKE SYSTEM. BLEEDING THE OLD BRAKE FLUID AND REPLACING IT WITH NEW BRAKE FLUID SOLVES THE PROBLEM FOR A FEW MONTHS. THEN IT HAPPENS AGAIN AND THE BLEEDING MUST BE DONE AGAIN. FRONT BRAKE CONTINUES TO BE EFFECTIVE AT ALL TIMES.
Corrective Action:
THE REAR BRAKE BECOMES INEFFECTIVE. DEALER SAYS THAT AIR INVADES THE REAR BRAKE SYSTEM. BLEEDING THE OLD BRAKE FLUID AND REPLACING IT WITH NEW BRAKE FLUID SOLVES THE PROBLEM FOR A FEW MONTHS. THEN IT HAPPENS AGAIN AND THE BLEEDING MUST BE DONE AGAIN. FRONT BRAKE CONTINUES TO BE EFFECTIVE AT ALL TIMES.
Additional Notes:
THE REAR BRAKE BECOMES INEFFECTIVE. DEALER SAYS THAT AIR INVADES THE REAR BRAKE SYSTEM. BLEEDING THE OLD BRAKE FLUID AND REPLACING IT WITH NEW BRAKE FLUID SOLVES THE PROBLEM FOR A FEW MONTHS. THEN IT HAPPENS AGAIN AND THE BLEEDING MUST BE DONE AGAIN. FRONT BRAKE CONTINUES TO BE EFFECTIVE AT ALL TIMES.
Mfg Campaign: 11245377
Recall Date: Aug 21, 2019
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Corrective Action:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Additional Notes:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Mfg Campaign: 11092238
Recall Date: May 7, 2018
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Corrective Action:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Additional Notes:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Mfg Campaign: 11092238
Recall Date: May 7, 2018
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Corrective Action:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Additional Notes:
WHILE RIDING THE MOTORCYCLE AT HIGHWAY SPEEDS, THE ENGINE GOES INTO A FAULTED STATE SPONTANEOUSLY WITH NO WARNING PRIOR, THE ECU IS FAULTING AND PUTTING THE ENGINE INTO "LIMP MODE" WHICH IS ALMOST EQUIVALENT OF COMPLETELY KILLING THE ENGINE THE WAY IT IS CURRENTLY DONE, AND YOU ARE LEFT TO NAVIGATE OFF THE HIGHWAY IN A SEVERELY DEBILITATED STATE OF OPERATION. THE ENGINE IS PROGRAMMED WITH A "LIMP MODE" FAULT I ASSUME TO SAVE THE ENGINE? BUT MY COMPLAINT IS , THE WAY IT CURRENTLY OPERATES ON THE MOTORCYCLE,IT IS PATENTLY "UNSAFE" AND PUTS THE RIDER OR OPERATOR AND PASSENGER IN A VERY DANGEROUS SITUATION SHOULD THE "LIMP MODE" FAULT BE ENGAGED . I DON'T UNDERSTAND THE NEED FOR THIS, WITHOUT ANY NOTICEABLE CHANGE IN THE WAY THE MOTOR IS RUNNING INITIALLY, WHATEVER THE ENGINE CONTROL COMPUTER IS SEEING, IS AN ANOMALY . IN THE CASE OF MY PERSONAL INCIDENT, I WAS DRIVING HOME FROM THE DEALERSHIP AND IN TRAFFIC ON A 4 LANE HIGHWAY . THE MOTORCYCLE WAS RUNNING FLAWLESSLY AND JUST SUDDENLY IT FELT AS IF THE SWITCH WAS TURNED OFF. THE THROTTLE WAS NON RESPONSIVE INITIALLY, AND AFTER, ONLY MINUTELY. I WAS ABLE TO NAVIGATE OFF THE HIGHWAY TO THE SHOULDER OF THE ROADWAY, AS LUCKILY THE TRAFFIC WAS VERY LIGHT AT THIS PLACE AND TIME. HAD I BEEN IN HEAVY TRAFFIC UNDER DIFFERENT CONDITIONS, THIS COULD HAVE ENDED VERY DIFFERENTLY AND I DON'T MEAN THAT IN A GOOD WAY. IT HAS SUBSEQUENTLY BEEN IN THE REPAIR SHOP OF BMW DEALERS 2X FOR THIS ISSUE, AND NOW IS IN FOR THE 3RD TIME AS THEY HAVE TO DATE, BEEN UNSUCCESSFUL IN FINDING AND CORRECTING THE ROOT CAUSE OF THE ISSUE. THERE ARE APPARENTLY MALFUNCTIONS WITHIN THE ELECTRICAL COMPONENTS ON THE MOTORCYCLE, THAT ARE FALSE READINGS, MOMENTARY "BLIPS" , OR SOMETHING LIKE THAT -- WHICH FOOLS THE COMPUTER AND TRIGGERS THE "LIMP MODE" FAULT TO ENGAGE.
Mfg Campaign: 11092238
Recall Date: May 7, 2018
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I WAS NEVER NOTIFIED ABOUT AN IMPORTANT SAFETY RECALL. NO NOTIFICATION VIA MAIL, EMAIL, PHONE CALL, ETC. I WAS ONLY ALERTED TO THIS RECALL WHEN I BROUGHT MY BMW MOTORCYCLE BACK TO THE BMW DEALER FOR NON-RELATED WARRANTY WORK. THE DEALER WAS VERY SURPRISED I HAD NOT HAD THE FRONT FORK RECALL DONE, AND MY REPLY WAS THAT I WAS NEVER NOTIFIED. THIS IS SAFETY RECALL # 17V-438, FYI. THIS RECALL BEGAN IN AUGUST, 2017. NO NOTIFICATION IS VERY SURPRISING AND UPSETTING TO ME, AS I PURCHASED THIS BMW MOTORCYCLE BRAND NEW AT THIS DEALER, SO BMW CLEARLY HAS MY INFORMATION ON FILE. MY INFO HAS NOT CHANGED SINCE PURCHASE OF THIS MOTORCYCLE IN AUGUST OF 2016. IN MY OPINION, THIS IS A VERY IMPORTANT SAFETY RECALL DEALING WITH THE FRONT FORKS OF A MOTORCYCLE. WHAT WENT WRONG HERE WITH NO NOTIFICATION??? I HAVE RECEIVED WRITTEN NOTIFICATION OF RECALLS ON MANY OTHER VEHICLES OVER THE YEARS (SUCH AS TAKATA INFLATORS), BUT NOTHING FROM BMW ON THIS MOTORCYCLE, EXCEPT BEING SURPRISED BY THE DEALER OVER 5 MONTHS AFTER THE RECALL BEGAN.
Corrective Action:
I WAS NEVER NOTIFIED ABOUT AN IMPORTANT SAFETY RECALL. NO NOTIFICATION VIA MAIL, EMAIL, PHONE CALL, ETC. I WAS ONLY ALERTED TO THIS RECALL WHEN I BROUGHT MY BMW MOTORCYCLE BACK TO THE BMW DEALER FOR NON-RELATED WARRANTY WORK. THE DEALER WAS VERY SURPRISED I HAD NOT HAD THE FRONT FORK RECALL DONE, AND MY REPLY WAS THAT I WAS NEVER NOTIFIED. THIS IS SAFETY RECALL # 17V-438, FYI. THIS RECALL BEGAN IN AUGUST, 2017. NO NOTIFICATION IS VERY SURPRISING AND UPSETTING TO ME, AS I PURCHASED THIS BMW MOTORCYCLE BRAND NEW AT THIS DEALER, SO BMW CLEARLY HAS MY INFORMATION ON FILE. MY INFO HAS NOT CHANGED SINCE PURCHASE OF THIS MOTORCYCLE IN AUGUST OF 2016. IN MY OPINION, THIS IS A VERY IMPORTANT SAFETY RECALL DEALING WITH THE FRONT FORKS OF A MOTORCYCLE. WHAT WENT WRONG HERE WITH NO NOTIFICATION??? I HAVE RECEIVED WRITTEN NOTIFICATION OF RECALLS ON MANY OTHER VEHICLES OVER THE YEARS (SUCH AS TAKATA INFLATORS), BUT NOTHING FROM BMW ON THIS MOTORCYCLE, EXCEPT BEING SURPRISED BY THE DEALER OVER 5 MONTHS AFTER THE RECALL BEGAN.
Additional Notes:
I WAS NEVER NOTIFIED ABOUT AN IMPORTANT SAFETY RECALL. NO NOTIFICATION VIA MAIL, EMAIL, PHONE CALL, ETC. I WAS ONLY ALERTED TO THIS RECALL WHEN I BROUGHT MY BMW MOTORCYCLE BACK TO THE BMW DEALER FOR NON-RELATED WARRANTY WORK. THE DEALER WAS VERY SURPRISED I HAD NOT HAD THE FRONT FORK RECALL DONE, AND MY REPLY WAS THAT I WAS NEVER NOTIFIED. THIS IS SAFETY RECALL # 17V-438, FYI. THIS RECALL BEGAN IN AUGUST, 2017. NO NOTIFICATION IS VERY SURPRISING AND UPSETTING TO ME, AS I PURCHASED THIS BMW MOTORCYCLE BRAND NEW AT THIS DEALER, SO BMW CLEARLY HAS MY INFORMATION ON FILE. MY INFO HAS NOT CHANGED SINCE PURCHASE OF THIS MOTORCYCLE IN AUGUST OF 2016. IN MY OPINION, THIS IS A VERY IMPORTANT SAFETY RECALL DEALING WITH THE FRONT FORKS OF A MOTORCYCLE. WHAT WENT WRONG HERE WITH NO NOTIFICATION??? I HAVE RECEIVED WRITTEN NOTIFICATION OF RECALLS ON MANY OTHER VEHICLES OVER THE YEARS (SUCH AS TAKATA INFLATORS), BUT NOTHING FROM BMW ON THIS MOTORCYCLE, EXCEPT BEING SURPRISED BY THE DEALER OVER 5 MONTHS AFTER THE RECALL BEGAN.
Mfg Campaign: 11066189
Recall Date: Feb 1, 2018
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
ON MAY 13, 2017, WHILE RIDING MY 2016 BMW R1200GS WITH 11500 MILES, ONE OF MY RIDING PARTNERS NOTICED OIL LEAKING FROM THE SUSPENSION FORK TUBES. AFTER PEELING THE RUBBER BOOTS THAT COVER THE STANCHIONS, WE NOTICED THAT BOTH STANCHIONS ON THE BIKE HAD SEPARATED. I WOULDN'T HAVE KNOWN ABOUT IT, EXCEPT ONE OF THE PERSONS WITH WHOM I WAS RIDING, HAD THE SAME ISSUE HAPPEN WITH HIS 2013 BMW R1200GS. I STILL HAD TO RIDE 170 MILES HOME WITH 15 MILES OF IT ON DIRT. I RODE STRAIGHT TO THE DEALERSHIP AND THEY WOULDN'T LET ME TAKE THE BIKE BECAUSE THEY CONSIDER THIS A VERY DANGEROUS SITUATION. AND, DEALERSHIP KNEW OF THE ISSUE BECAUSE IT HAPPENED TO OTHER CUSTOMERS. THIS IS DEFECTIVE DESIGN. ONE PERSON BECOMING PERMANENTLY INJURED OR DYING IS ONE TOO MANY. BMW CANNOT PLEAD IGNORANCE. BMW REPLACED THE STANCHIONS ON UNDER WARRANTY AND I COLLECTED THE REPAIRED BIKE ON JUNE 6TH. THE FOLLOWING WEEKEND, JUNE ON 11, AFTER LESS THAN 300 MILES OF RIDING, BOTH STANCHIONS SEPARATED, AGAIN. BMW ROADSIDE SERVICE TOWED BIKE TO THE SHOP FOR REPAIR. THIS IS DANGEROUS SITUATION THAT REQUIRES A RECALL.
Corrective Action:
ON MAY 13, 2017, WHILE RIDING MY 2016 BMW R1200GS WITH 11500 MILES, ONE OF MY RIDING PARTNERS NOTICED OIL LEAKING FROM THE SUSPENSION FORK TUBES. AFTER PEELING THE RUBBER BOOTS THAT COVER THE STANCHIONS, WE NOTICED THAT BOTH STANCHIONS ON THE BIKE HAD SEPARATED. I WOULDN'T HAVE KNOWN ABOUT IT, EXCEPT ONE OF THE PERSONS WITH WHOM I WAS RIDING, HAD THE SAME ISSUE HAPPEN WITH HIS 2013 BMW R1200GS. I STILL HAD TO RIDE 170 MILES HOME WITH 15 MILES OF IT ON DIRT. I RODE STRAIGHT TO THE DEALERSHIP AND THEY WOULDN'T LET ME TAKE THE BIKE BECAUSE THEY CONSIDER THIS A VERY DANGEROUS SITUATION. AND, DEALERSHIP KNEW OF THE ISSUE BECAUSE IT HAPPENED TO OTHER CUSTOMERS. THIS IS DEFECTIVE DESIGN. ONE PERSON BECOMING PERMANENTLY INJURED OR DYING IS ONE TOO MANY. BMW CANNOT PLEAD IGNORANCE. BMW REPLACED THE STANCHIONS ON UNDER WARRANTY AND I COLLECTED THE REPAIRED BIKE ON JUNE 6TH. THE FOLLOWING WEEKEND, JUNE ON 11, AFTER LESS THAN 300 MILES OF RIDING, BOTH STANCHIONS SEPARATED, AGAIN. BMW ROADSIDE SERVICE TOWED BIKE TO THE SHOP FOR REPAIR. THIS IS DANGEROUS SITUATION THAT REQUIRES A RECALL.
Additional Notes:
ON MAY 13, 2017, WHILE RIDING MY 2016 BMW R1200GS WITH 11500 MILES, ONE OF MY RIDING PARTNERS NOTICED OIL LEAKING FROM THE SUSPENSION FORK TUBES. AFTER PEELING THE RUBBER BOOTS THAT COVER THE STANCHIONS, WE NOTICED THAT BOTH STANCHIONS ON THE BIKE HAD SEPARATED. I WOULDN'T HAVE KNOWN ABOUT IT, EXCEPT ONE OF THE PERSONS WITH WHOM I WAS RIDING, HAD THE SAME ISSUE HAPPEN WITH HIS 2013 BMW R1200GS. I STILL HAD TO RIDE 170 MILES HOME WITH 15 MILES OF IT ON DIRT. I RODE STRAIGHT TO THE DEALERSHIP AND THEY WOULDN'T LET ME TAKE THE BIKE BECAUSE THEY CONSIDER THIS A VERY DANGEROUS SITUATION. AND, DEALERSHIP KNEW OF THE ISSUE BECAUSE IT HAPPENED TO OTHER CUSTOMERS. THIS IS DEFECTIVE DESIGN. ONE PERSON BECOMING PERMANENTLY INJURED OR DYING IS ONE TOO MANY. BMW CANNOT PLEAD IGNORANCE. BMW REPLACED THE STANCHIONS ON UNDER WARRANTY AND I COLLECTED THE REPAIRED BIKE ON JUNE 6TH. THE FOLLOWING WEEKEND, JUNE ON 11, AFTER LESS THAN 300 MILES OF RIDING, BOTH STANCHIONS SEPARATED, AGAIN. BMW ROADSIDE SERVICE TOWED BIKE TO THE SHOP FOR REPAIR. THIS IS DANGEROUS SITUATION THAT REQUIRES A RECALL.
Mfg Campaign: 11000804
Recall Date: Jun 23, 2017
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Corrective Action:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Additional Notes:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Mfg Campaign: 10990628
Recall Date: May 19, 2017
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Corrective Action:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Additional Notes:
I WAS TRAVELING IN ON A STRAIGHT PORTION OF PACIFIC COAST HIGHWAY IN HUNTINGTON BEACH. THERE WAS NO TRAFFIC AROUND AND NO DEBRIS IN THE ROAD. I WAS TRAVELING APPROXIMATELY 40 MPH WHEN THE HANDLEBAR ON MY MOTORCYCLE VIOLENTLY JERKED TO THE LEFT FOR A SPLIT SECOND AND CORRECTED ITSELF. THIS WAS NOT NORMAL AND VERY DANGEROUS. I LOOKED AT THE HANDLEBAR AND NOTICED THAT IT WASN'T STRAIGHT OR SQUARE TO THE DIRECTION I WAS TRAVELING. A SECOND AFTER SEEING THE HANDLE BAR THE BIKE JERKED TO THE LEFT AGAIN, THIS TIME CAUSING ME TO LOSE CONTROL AND CRASH. IT WAS OBVIOUS TO ME THAT SOMETHING VERY UNUSUAL HAPPENED. WHEN I LOOKED AT THE BIKE AFTER THE CRASH I SAW THE FORK WAS SEPARATED (SEE ATTACHED PICTURES). I BEGAN RESEARCHING ABOUT FORK SEPARATION AND BMW 1200 GS MOTORCYCLES AND FOUND THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Mfg Campaign: 10990628
Recall Date: May 19, 2017
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
POTENTIAL CRITICAL FAILURE IN UPPER FORK TUBE STANCHIONS.
Corrective Action:
POTENTIAL CRITICAL FAILURE IN UPPER FORK TUBE STANCHIONS.
Additional Notes:
POTENTIAL CRITICAL FAILURE IN UPPER FORK TUBE STANCHIONS.
Mfg Campaign: 10985656
Recall Date: May 15, 2017
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE LEFT STANCHION HAS COME LOOSE FROM THE CRIMPED CONNECTION AT THE TOP OF THE UPPER TUBE. I HAVE SEEN MANY OTHER PROBLEMS WITH THIS DESIGN ON OTHER BIKES ON THE SOCIAL MEDIA FORUM I TRACK. GS GIANTS ON FACEBOOK, AND ALSO ON ADVRIDER.COM. I TOOK IT TO THE BMW SHOP TODAY IN TULSA OK. I HAD TO SHOW THEM EXACTLY HOW IT WAS LOOSE. I HAVE NOT BEEN IN AN ACCIDENT WITH THIS BIKE. I DO RIDE IT ON ROUGH GRAVEL ROADS, BUT THE BIKE IS DESIGNED FOR THIS TYPE OF ENVIRONMENT.
Corrective Action:
THE LEFT STANCHION HAS COME LOOSE FROM THE CRIMPED CONNECTION AT THE TOP OF THE UPPER TUBE. I HAVE SEEN MANY OTHER PROBLEMS WITH THIS DESIGN ON OTHER BIKES ON THE SOCIAL MEDIA FORUM I TRACK. GS GIANTS ON FACEBOOK, AND ALSO ON ADVRIDER.COM. I TOOK IT TO THE BMW SHOP TODAY IN TULSA OK. I HAD TO SHOW THEM EXACTLY HOW IT WAS LOOSE. I HAVE NOT BEEN IN AN ACCIDENT WITH THIS BIKE. I DO RIDE IT ON ROUGH GRAVEL ROADS, BUT THE BIKE IS DESIGNED FOR THIS TYPE OF ENVIRONMENT.
Additional Notes:
THE LEFT STANCHION HAS COME LOOSE FROM THE CRIMPED CONNECTION AT THE TOP OF THE UPPER TUBE. I HAVE SEEN MANY OTHER PROBLEMS WITH THIS DESIGN ON OTHER BIKES ON THE SOCIAL MEDIA FORUM I TRACK. GS GIANTS ON FACEBOOK, AND ALSO ON ADVRIDER.COM. I TOOK IT TO THE BMW SHOP TODAY IN TULSA OK. I HAD TO SHOW THEM EXACTLY HOW IT WAS LOOSE. I HAVE NOT BEEN IN AN ACCIDENT WITH THIS BIKE. I DO RIDE IT ON ROUGH GRAVEL ROADS, BUT THE BIKE IS DESIGNED FOR THIS TYPE OF ENVIRONMENT.
Mfg Campaign: 10983838
Recall Date: May 6, 2017
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
ENGINE WARNING LIGHT AND LOSS OF ENGINE POWER ON 6 INCIDENCES. 2 INCIDENTS - IN MOTION ON I-81 HIGHWAY 1 INCIDENT ' STATIONARY ON I-81 HIGHWAY 1 INCIDENT - IN MOTION TN-68 HIGHWAY 1 INCIDENT ' STATIONARY TN-68 HIGHWAY 1 INCIDENT ' IN MOTION VA-55
Corrective Action:
ENGINE WARNING LIGHT AND LOSS OF ENGINE POWER ON 6 INCIDENCES. 2 INCIDENTS - IN MOTION ON I-81 HIGHWAY 1 INCIDENT ' STATIONARY ON I-81 HIGHWAY 1 INCIDENT - IN MOTION TN-68 HIGHWAY 1 INCIDENT ' STATIONARY TN-68 HIGHWAY 1 INCIDENT ' IN MOTION VA-55
Additional Notes:
ENGINE WARNING LIGHT AND LOSS OF ENGINE POWER ON 6 INCIDENCES. 2 INCIDENTS - IN MOTION ON I-81 HIGHWAY 1 INCIDENT ' STATIONARY ON I-81 HIGHWAY 1 INCIDENT - IN MOTION TN-68 HIGHWAY 1 INCIDENT ' STATIONARY TN-68 HIGHWAY 1 INCIDENT ' IN MOTION VA-55
Mfg Campaign: 10938524
Recall Date: Dec 29, 2016
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
CRUISE CONTROL ENGAGED AT 75 MPH U.S. 59N. THE ENGINE BEHAVES AS IF IT SHUTS OFF. I ENGAGE THE CLUTCH AND COAST TO THE SHOULDER OF THE ROAD. I WAS SURPRISED THAT THE ENGINE WAS STILL RUNNING, WITH A SURGING IDLE FROM 1000-2000 RPMS. THE INSTRUMENT PANEL HAD TWO WARNINGS ILLUMINATED, YELLOW "WARNING" TRIANGLE AND AN ENGINE SYMBOL WHICH BMW DESCRIBES AS "ENGINE IN EMERGENCY-OPERATING MODE". I TURNED OFF THE ENGINE USING THE KEYLESS IGNITION BUTTON. I RESTARTED THE ENGINE AND OPERATION WAS NORMAL. NO WARNINGS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BIKE IS RELATIVELY NEW. I OWNED IT ABOUT 6 WEEKS AND HAD ACCUMULATED APPROXIMATELY 700 MILES. SINCE THE BIKE WAS RUNNING NORMAL AND THERE WAS NO NEARBY BMW SERVICE I CONTINUED ON. I COMPLETED MY 10 DAY TRIP ACCUMULATING ANOTHER 4000 MILES WITHOUT ANOTHER OCCURRENCE. ON MY RETURN I TOOK THE BIKE TO MY BMW DEALERSHIP WHERE A DIAGNOSTIC COMPUTER WAS CONNECTED. THE READ OUT CONFIRMED THE FAULT AS: 21F982 THROTTLE VALVE 1 MAINTENANCE NOTES: CHECKED THROTTLE VALVE, OK PLUG CONNECTION, OK CLEARED FAULT CODE, DID NOT COME BACK BIKE=OK NO RECOMMENDATIONS I KNOW THERE ARE NUMEROUS INSTANCES SIMILAR TO MY EXPERIENCE. THE BMW OWNERS MANUAL PAGES 30,31 DESCRIBE THIS CONDITION AS AN "ACCIDENT HAZARD". I WAS FORTUNATE THAT TRAFFIC WAS LIGHT AND I HAD A PAVED ROAD SHOULDER ON WHICH TO STOP.
Corrective Action:
CRUISE CONTROL ENGAGED AT 75 MPH U.S. 59N. THE ENGINE BEHAVES AS IF IT SHUTS OFF. I ENGAGE THE CLUTCH AND COAST TO THE SHOULDER OF THE ROAD. I WAS SURPRISED THAT THE ENGINE WAS STILL RUNNING, WITH A SURGING IDLE FROM 1000-2000 RPMS. THE INSTRUMENT PANEL HAD TWO WARNINGS ILLUMINATED, YELLOW "WARNING" TRIANGLE AND AN ENGINE SYMBOL WHICH BMW DESCRIBES AS "ENGINE IN EMERGENCY-OPERATING MODE". I TURNED OFF THE ENGINE USING THE KEYLESS IGNITION BUTTON. I RESTARTED THE ENGINE AND OPERATION WAS NORMAL. NO WARNINGS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BIKE IS RELATIVELY NEW. I OWNED IT ABOUT 6 WEEKS AND HAD ACCUMULATED APPROXIMATELY 700 MILES. SINCE THE BIKE WAS RUNNING NORMAL AND THERE WAS NO NEARBY BMW SERVICE I CONTINUED ON. I COMPLETED MY 10 DAY TRIP ACCUMULATING ANOTHER 4000 MILES WITHOUT ANOTHER OCCURRENCE. ON MY RETURN I TOOK THE BIKE TO MY BMW DEALERSHIP WHERE A DIAGNOSTIC COMPUTER WAS CONNECTED. THE READ OUT CONFIRMED THE FAULT AS: 21F982 THROTTLE VALVE 1 MAINTENANCE NOTES: CHECKED THROTTLE VALVE, OK PLUG CONNECTION, OK CLEARED FAULT CODE, DID NOT COME BACK BIKE=OK NO RECOMMENDATIONS I KNOW THERE ARE NUMEROUS INSTANCES SIMILAR TO MY EXPERIENCE. THE BMW OWNERS MANUAL PAGES 30,31 DESCRIBE THIS CONDITION AS AN "ACCIDENT HAZARD". I WAS FORTUNATE THAT TRAFFIC WAS LIGHT AND I HAD A PAVED ROAD SHOULDER ON WHICH TO STOP.
Additional Notes:
CRUISE CONTROL ENGAGED AT 75 MPH U.S. 59N. THE ENGINE BEHAVES AS IF IT SHUTS OFF. I ENGAGE THE CLUTCH AND COAST TO THE SHOULDER OF THE ROAD. I WAS SURPRISED THAT THE ENGINE WAS STILL RUNNING, WITH A SURGING IDLE FROM 1000-2000 RPMS. THE INSTRUMENT PANEL HAD TWO WARNINGS ILLUMINATED, YELLOW "WARNING" TRIANGLE AND AN ENGINE SYMBOL WHICH BMW DESCRIBES AS "ENGINE IN EMERGENCY-OPERATING MODE". I TURNED OFF THE ENGINE USING THE KEYLESS IGNITION BUTTON. I RESTARTED THE ENGINE AND OPERATION WAS NORMAL. NO WARNINGS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BIKE IS RELATIVELY NEW. I OWNED IT ABOUT 6 WEEKS AND HAD ACCUMULATED APPROXIMATELY 700 MILES. SINCE THE BIKE WAS RUNNING NORMAL AND THERE WAS NO NEARBY BMW SERVICE I CONTINUED ON. I COMPLETED MY 10 DAY TRIP ACCUMULATING ANOTHER 4000 MILES WITHOUT ANOTHER OCCURRENCE. ON MY RETURN I TOOK THE BIKE TO MY BMW DEALERSHIP WHERE A DIAGNOSTIC COMPUTER WAS CONNECTED. THE READ OUT CONFIRMED THE FAULT AS: 21F982 THROTTLE VALVE 1 MAINTENANCE NOTES: CHECKED THROTTLE VALVE, OK PLUG CONNECTION, OK CLEARED FAULT CODE, DID NOT COME BACK BIKE=OK NO RECOMMENDATIONS I KNOW THERE ARE NUMEROUS INSTANCES SIMILAR TO MY EXPERIENCE. THE BMW OWNERS MANUAL PAGES 30,31 DESCRIBE THIS CONDITION AS AN "ACCIDENT HAZARD". I WAS FORTUNATE THAT TRAFFIC WAS LIGHT AND I HAD A PAVED ROAD SHOULDER ON WHICH TO STOP.
Mfg Campaign: 10899372
Recall Date: Aug 29, 2016
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. WHILE DRIVING VARIOUS SPEEDS, THE HORN FAILED TO OPERATE INTERMITTENTLY. WHEN THE VEHICLE WAS RESTARTED, THE HORN OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. WHILE DRIVING VARIOUS SPEEDS, THE HORN FAILED TO OPERATE INTERMITTENTLY. WHEN THE VEHICLE WAS RESTARTED, THE HORN OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. WHILE DRIVING VARIOUS SPEEDS, THE HORN FAILED TO OPERATE INTERMITTENTLY. WHEN THE VEHICLE WAS RESTARTED, THE HORN OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 10860318
Recall Date: Apr 19, 2016
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. ON SEVERAL OCCASIONS, THE HORN FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 650.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. ON SEVERAL OCCASIONS, THE HORN FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 650.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BMW R1200 GS. ON SEVERAL OCCASIONS, THE HORN FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 650.
Mfg Campaign: 10859803
Recall Date: Apr 15, 2016
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