Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain Accessory Windscreens, sold for installation on various motorcycles. Specifically being recalled is Windscreen model number 8531917, sold for use on model year 2012-2018 F700GS motorcycles, Windscreen model number 8544629, sold for use on model year 2015-2018 R1200R motorcycles, Windscreen model number 8546224, sold for use on model year 2014-2018 S1000R motorcycles, Windscreen model number 8551929, sold for use on model year 2015-2018 S1000XR motorcycles, Windscreen model number 8554726, sold for use on model year 2013-2018 R1200GS motorcycles, Windscreen model number 8554727 sold for use on model year 2014-2018 R1200GS Adventure motorcycles, Windscreen model number 8556927, sold for use on model year 2015-2018 R1200RS motorcycles, Windscreen model number 8559548, sold for use on model year 2017-2018 R1200GS motorcycles and Windscreen model number 8561755, sold for use on model year 2012-2018 F800GS motorcycles. These windscreens have extra tinting on them that may reduce the rider's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 21, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain accessory turn signals manufactured for 2006-2017 R1200GS, 2007-2008 and 2010-2017 R1200GS Adventure, 2017 F700GS and F800GS, 2013-2017 F800GT, 2015-2016 F800R, 2014-2017 F800GS Adventure, 2014-2016 S1000R, 2015-2017 R1200R, 2016-2017 R1200RS, and 2010-2017 S1000RR motorcycles. As designed, these accessory turn signals may be insufficiently visible to other drivers, and, as such, fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 21, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2017 F800R and F800GT motorcycles, 2014-2018 R1200GS and R1200GS Adventure motorcycles, 2016-2017 S1000XR motorcycles and 2015-2017 R1200R and R1200RS, 2008-2012 F650GS, 2008-2018 F800GS, and 2014-2017 F800GS Adventure motorcycles. When equipped with the optional aluminum luggage cases, the rear reflex reflectors may be partially blocked. The aluminum case mounts for the R1200GS and R1200GS Adventure may also partially block the reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 28, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2014-2017 BMW R1200GS and BMW R1200GS Adventure motorcycles. The motorcycle fixed fork tube may separate from the pressed in seal plug that secures the tube to the upper triple clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 10, 2017
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 BMW R1200 GS Adventure. The contact stated while riding at approximately 65 MPH, there was an abnormal "clunking" sound coming from the rear of the motorcycle. The contact stated that immediately the motorcycle started to lose motive power. While attempting to accelerate, the motorcycle started to vibrate without accelerating properly. The contact stated there was no warning lights illuminated. The contact stated that he coasted to the side of the road and turned off the motorcycle. The contact noticed that a rubber grommet that covered the universal joint connection to the final drive was torn. The contact had the motorcycle towed to a local dealer, where it was diagnosed and determined that the universal joint and driveshaft needed to be replaced. The motorcycle had been repaired. The contact also noticed an oil leak and had to return the motorcycle to the same dealer to have additional bearings and seals replaced. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA ID Number: 10218351 (Power Train). The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2017 BMW R1200 GS Adventure. The contact stated while riding at approximately 65 MPH, there was an abnormal "clunking" sound coming from the rear of the motorcycle. The contact stated that immediately the motorcycle started to lose motive power. While attempting to accelerate, the motorcycle started to vibrate without accelerating properly. The contact stated there was no warning lights illuminated. The contact stated that he coasted to the side of the road and turned off the motorcycle. The contact noticed that a rubber grommet that covered the universal joint connection to the final drive was torn. The contact had the motorcycle towed to a local dealer, where it was diagnosed and determined that the universal joint and driveshaft needed to be replaced. The motorcycle had been repaired. The contact also noticed an oil leak and had to return the motorcycle to the same dealer to have additional bearings and seals replaced. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA ID Number: 10218351 (Power Train). The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2017 BMW R1200 GS Adventure. The contact stated while riding at approximately 65 MPH, there was an abnormal "clunking" sound coming from the rear of the motorcycle. The contact stated that immediately the motorcycle started to lose motive power. While attempting to accelerate, the motorcycle started to vibrate without accelerating properly. The contact stated there was no warning lights illuminated. The contact stated that he coasted to the side of the road and turned off the motorcycle. The contact noticed that a rubber grommet that covered the universal joint connection to the final drive was torn. The contact had the motorcycle towed to a local dealer, where it was diagnosed and determined that the universal joint and driveshaft needed to be replaced. The motorcycle had been repaired. The contact also noticed an oil leak and had to return the motorcycle to the same dealer to have additional bearings and seals replaced. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA ID Number: 10218351 (Power Train). The failure mileage was approximately 40,000.
Mfg Campaign: 11511858
Recall Date: Mar 14, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I EXPERIENCED THREE INSTANCES OF THE ENGINE WARNING LIGHTS COMING ON AND THE ENGINE LOSING POWER AND THROTTLE CONTROL. THE MOTOR CONTINUED TO RUN BUT WAS RESTRICTED TO A FAST IDLE OF APPROX. 2000RPM AND NO THROTTLE. SPEED WAS THEREFORE RESTRICTED TO 2000 RPM DEPENDING ON WHAT GEAR WHICH WAS ABOUT 5-10 MPH.. ONE EVENT HAPPENED AT SLOW SPEED AND TWO WERE AT HIGHWAY SPEED OF 55 MPH ALL HAPPENING IN A SPAN OF ABOUT 30 MILES. I WAS FORTUNATE TO BE ON A RURAL HIGHWAY WITH LIGHT TRAFFIC AS THERE WAS NO WARNING AND NO POSSIBILITY TO LOOK FOR A SAFE PULL OFF SPOT. EACH TIME I WAS ABLE TO RESTART THE MOTOR AND RETURN TO NORMAL OPERATION AFTER SHUTTING OFF THE IGNITION FOR A SHORT TIME AND RESTARTING, MOTOR RAN FINE WITH WARNING LIGHTS. I WAS ABLE TO GET IT TO A BMW REPAIR FACILITY AND HAD THE ENGINE CODES DOWNLOADED BUT THEY WERE NOT ABLE TO DIAGNOSE A CAUSE. I WAS TOLD TO CONTINUE RIDING IT AND IF IT HAPPENS AGAIN TO NOT START IT BUT HAVE IT TOWED TO THE DEALER. I FEEL THIS IS A BIT DANGEROUS AS IF IT WAS TO HAPPEN IN THE CENTER LANE OF A BUSY INTERSTATE THE RESULTS COULD HAVE BEEN MUCH WORSE. I HAVE NOT BEEN ABLE TO RIDE IT SINCE RETURNING FROM THE REPAIR FACILITY BUT THE DEALER PUT ABOUT 50 MILES ON IT WITHOUT IT REOCCURRING. I DON'T FEEL REAL CONFIDENT OR SAFE AS NOTHING WAS DONE TO PREVENT IT FROM HAPPENING AGAIN.
Corrective Action:
I EXPERIENCED THREE INSTANCES OF THE ENGINE WARNING LIGHTS COMING ON AND THE ENGINE LOSING POWER AND THROTTLE CONTROL. THE MOTOR CONTINUED TO RUN BUT WAS RESTRICTED TO A FAST IDLE OF APPROX. 2000RPM AND NO THROTTLE. SPEED WAS THEREFORE RESTRICTED TO 2000 RPM DEPENDING ON WHAT GEAR WHICH WAS ABOUT 5-10 MPH.. ONE EVENT HAPPENED AT SLOW SPEED AND TWO WERE AT HIGHWAY SPEED OF 55 MPH ALL HAPPENING IN A SPAN OF ABOUT 30 MILES. I WAS FORTUNATE TO BE ON A RURAL HIGHWAY WITH LIGHT TRAFFIC AS THERE WAS NO WARNING AND NO POSSIBILITY TO LOOK FOR A SAFE PULL OFF SPOT. EACH TIME I WAS ABLE TO RESTART THE MOTOR AND RETURN TO NORMAL OPERATION AFTER SHUTTING OFF THE IGNITION FOR A SHORT TIME AND RESTARTING, MOTOR RAN FINE WITH WARNING LIGHTS. I WAS ABLE TO GET IT TO A BMW REPAIR FACILITY AND HAD THE ENGINE CODES DOWNLOADED BUT THEY WERE NOT ABLE TO DIAGNOSE A CAUSE. I WAS TOLD TO CONTINUE RIDING IT AND IF IT HAPPENS AGAIN TO NOT START IT BUT HAVE IT TOWED TO THE DEALER. I FEEL THIS IS A BIT DANGEROUS AS IF IT WAS TO HAPPEN IN THE CENTER LANE OF A BUSY INTERSTATE THE RESULTS COULD HAVE BEEN MUCH WORSE. I HAVE NOT BEEN ABLE TO RIDE IT SINCE RETURNING FROM THE REPAIR FACILITY BUT THE DEALER PUT ABOUT 50 MILES ON IT WITHOUT IT REOCCURRING. I DON'T FEEL REAL CONFIDENT OR SAFE AS NOTHING WAS DONE TO PREVENT IT FROM HAPPENING AGAIN.
Additional Notes:
I EXPERIENCED THREE INSTANCES OF THE ENGINE WARNING LIGHTS COMING ON AND THE ENGINE LOSING POWER AND THROTTLE CONTROL. THE MOTOR CONTINUED TO RUN BUT WAS RESTRICTED TO A FAST IDLE OF APPROX. 2000RPM AND NO THROTTLE. SPEED WAS THEREFORE RESTRICTED TO 2000 RPM DEPENDING ON WHAT GEAR WHICH WAS ABOUT 5-10 MPH.. ONE EVENT HAPPENED AT SLOW SPEED AND TWO WERE AT HIGHWAY SPEED OF 55 MPH ALL HAPPENING IN A SPAN OF ABOUT 30 MILES. I WAS FORTUNATE TO BE ON A RURAL HIGHWAY WITH LIGHT TRAFFIC AS THERE WAS NO WARNING AND NO POSSIBILITY TO LOOK FOR A SAFE PULL OFF SPOT. EACH TIME I WAS ABLE TO RESTART THE MOTOR AND RETURN TO NORMAL OPERATION AFTER SHUTTING OFF THE IGNITION FOR A SHORT TIME AND RESTARTING, MOTOR RAN FINE WITH WARNING LIGHTS. I WAS ABLE TO GET IT TO A BMW REPAIR FACILITY AND HAD THE ENGINE CODES DOWNLOADED BUT THEY WERE NOT ABLE TO DIAGNOSE A CAUSE. I WAS TOLD TO CONTINUE RIDING IT AND IF IT HAPPENS AGAIN TO NOT START IT BUT HAVE IT TOWED TO THE DEALER. I FEEL THIS IS A BIT DANGEROUS AS IF IT WAS TO HAPPEN IN THE CENTER LANE OF A BUSY INTERSTATE THE RESULTS COULD HAVE BEEN MUCH WORSE. I HAVE NOT BEEN ABLE TO RIDE IT SINCE RETURNING FROM THE REPAIR FACILITY BUT THE DEALER PUT ABOUT 50 MILES ON IT WITHOUT IT REOCCURRING. I DON'T FEEL REAL CONFIDENT OR SAFE AS NOTHING WAS DONE TO PREVENT IT FROM HAPPENING AGAIN.
Mfg Campaign: 11280930
Recall Date: Nov 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR REFLECTOR RECALL. THE DEALER WILL NOT INSTALL THE MOUNTING RACK FOR THE REAR SIDES LUGGAGE OR THE LUGGAGE WITH MY NEW BIKE. THEY ARE WAITING ON THE FIX BEFORE THEY WILL RELEASE THESE PARTS. BEEN WAITING FOR MONTHS????
Corrective Action:
REAR REFLECTOR RECALL. THE DEALER WILL NOT INSTALL THE MOUNTING RACK FOR THE REAR SIDES LUGGAGE OR THE LUGGAGE WITH MY NEW BIKE. THEY ARE WAITING ON THE FIX BEFORE THEY WILL RELEASE THESE PARTS. BEEN WAITING FOR MONTHS????
Additional Notes:
REAR REFLECTOR RECALL. THE DEALER WILL NOT INSTALL THE MOUNTING RACK FOR THE REAR SIDES LUGGAGE OR THE LUGGAGE WITH MY NEW BIKE. THEY ARE WAITING ON THE FIX BEFORE THEY WILL RELEASE THESE PARTS. BEEN WAITING FOR MONTHS????
Mfg Campaign: 11042277
Recall Date: Nov 2, 2017
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