Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jan 18, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 R 1250 GS, GS Adventure and R 1250 RT, 2020 S 1000 RR and S 1000 XR motorcycles. The front brake calipers may leak brake fluid when parked. As such, these motorcycles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 122, "Motorcycle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 13, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2020 RnineT Scrambler and RnineT, 2020 R1250R and R1250RS, 2019-2020 Rnine T Pure, R1250GS,R1250GS Adventure and R1250RT and 2018 RnineT Racer motorcycles. The brake fluid reservoir cap may not clearly state the required type of brake fluid and the process for filling the reservoir, possibly leading to an improper maintenance procedure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 122, "Motorcycle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 19, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain Motorcycle Accessory Brake Fluid Reservoir Covers, part numbers 8405-752, 8405-753, 8405-754 and 9829547 designed to fit certain 2019-2020 BMW R 1250 motorcycles, and part numbers 8404-098, 8405-100, 8405-102, and 1542056 designed to fit certain 2018-2020 BMW Rnine T motorcycles. The brake fluid reservoir cap may not clearly state the required type of brake fluid and the process for filling the reservoir, possibly leading to an improper maintenance procedure. As such, these caps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 122, "Motorcycle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 19, 2020
Consumer Complaints
9 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hill Start Control malfunction this feature Hold the bike when it comes to a stop uphill or downhill of 5' degree gradient or more for max 2.5 minute, when auto mode on the brake will automatically hold the bike when it comes to a stop on a gradient and release when cultch lever release bike take off, when hill hold suddenly release without warning the bike roll backward or forward depending on the situation cause crash because your hand or foot are not on the brake you rely on HSC. My 2019 BMW R1250RT HSC stop working at 15000 miles at that time intermittently once or twice a month as time goes on it getting more frequently now happen every time at any gradient and random time will release the brake suddenly from 2,3,5,10,15,20,25 seconds very annoying and scary when I'm on a uphill, at 30000 miles I bring my bike in for repair for the first time, dealer program it works for two week and stop working, second time program again I could not make it home HSC not working, 3rd time they bleed the brake system and told me the bike works as design no fault in abs system because I had the auto HSC on cause this complaint. The fact is HSC not working with auto mode turn on or off, when I pickup my bike the manager rode test and verified HSC not working in both mode, the next day dealer call me they going to order the ABS module it took two months. Fourth repair 10/13/21 replace the ABS module/pump I pickup the bike did not make it home HSC not working. I almost crash/drop my bike many times, No warring light on dash, I ride my bike seven days a week now 42000 miles on the odometer.
Corrective Action:
Hill Start Control malfunction this feature Hold the bike when it comes to a stop uphill or downhill of 5' degree gradient or more for max 2.5 minute, when auto mode on the brake will automatically hold the bike when it comes to a stop on a gradient and release when cultch lever release bike take off, when hill hold suddenly release without warning the bike roll backward or forward depending on the situation cause crash because your hand or foot are not on the brake you rely on HSC. My 2019 BMW R1250RT HSC stop working at 15000 miles at that time intermittently once or twice a month as time goes on it getting more frequently now happen every time at any gradient and random time will release the brake suddenly from 2,3,5,10,15,20,25 seconds very annoying and scary when I'm on a uphill, at 30000 miles I bring my bike in for repair for the first time, dealer program it works for two week and stop working, second time program again I could not make it home HSC not working, 3rd time they bleed the brake system and told me the bike works as design no fault in abs system because I had the auto HSC on cause this complaint. The fact is HSC not working with auto mode turn on or off, when I pickup my bike the manager rode test and verified HSC not working in both mode, the next day dealer call me they going to order the ABS module it took two months. Fourth repair 10/13/21 replace the ABS module/pump I pickup the bike did not make it home HSC not working. I almost crash/drop my bike many times, No warring light on dash, I ride my bike seven days a week now 42000 miles on the odometer.
Additional Notes:
Hill Start Control malfunction this feature Hold the bike when it comes to a stop uphill or downhill of 5' degree gradient or more for max 2.5 minute, when auto mode on the brake will automatically hold the bike when it comes to a stop on a gradient and release when cultch lever release bike take off, when hill hold suddenly release without warning the bike roll backward or forward depending on the situation cause crash because your hand or foot are not on the brake you rely on HSC. My 2019 BMW R1250RT HSC stop working at 15000 miles at that time intermittently once or twice a month as time goes on it getting more frequently now happen every time at any gradient and random time will release the brake suddenly from 2,3,5,10,15,20,25 seconds very annoying and scary when I'm on a uphill, at 30000 miles I bring my bike in for repair for the first time, dealer program it works for two week and stop working, second time program again I could not make it home HSC not working, 3rd time they bleed the brake system and told me the bike works as design no fault in abs system because I had the auto HSC on cause this complaint. The fact is HSC not working with auto mode turn on or off, when I pickup my bike the manager rode test and verified HSC not working in both mode, the next day dealer call me they going to order the ABS module it took two months. Fourth repair 10/13/21 replace the ABS module/pump I pickup the bike did not make it home HSC not working. I almost crash/drop my bike many times, No warring light on dash, I ride my bike seven days a week now 42000 miles on the odometer.
Mfg Campaign: 11437250
Recall Date: Oct 18, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased 2019 BMW R1250RT on August 1, 2019. Noticed brake fluid leaking from day one but really didn't think anything of it at first. Fast forward to December 2020 and was doing a routine search on another vehicle and I thought I should check for recalls on my bike. Thats when I found Recall Campaign No: 20V-476. Bike has been sitting in garage ever since with 920 miles on it. I paid over 27,000.00 grand total. I took the bike to the dealer yesterday and asked about repairs and owner told me BMW are replacing brake rotors with Brembo brakes. Ok, great do it! Owner states that they are not available. I asked him if he and BMW were going to buy my bike back given that I cant ride it or sell it. He stated that I would have to take it up with BMW Corporation. I finally decided to just sell it to him at $17000.00. So now I am going after BMW for the other $10,000.00.
Corrective Action:
Purchased 2019 BMW R1250RT on August 1, 2019. Noticed brake fluid leaking from day one but really didn't think anything of it at first. Fast forward to December 2020 and was doing a routine search on another vehicle and I thought I should check for recalls on my bike. Thats when I found Recall Campaign No: 20V-476. Bike has been sitting in garage ever since with 920 miles on it. I paid over 27,000.00 grand total. I took the bike to the dealer yesterday and asked about repairs and owner told me BMW are replacing brake rotors with Brembo brakes. Ok, great do it! Owner states that they are not available. I asked him if he and BMW were going to buy my bike back given that I cant ride it or sell it. He stated that I would have to take it up with BMW Corporation. I finally decided to just sell it to him at $17000.00. So now I am going after BMW for the other $10,000.00.
Additional Notes:
Purchased 2019 BMW R1250RT on August 1, 2019. Noticed brake fluid leaking from day one but really didn't think anything of it at first. Fast forward to December 2020 and was doing a routine search on another vehicle and I thought I should check for recalls on my bike. Thats when I found Recall Campaign No: 20V-476. Bike has been sitting in garage ever since with 920 miles on it. I paid over 27,000.00 grand total. I took the bike to the dealer yesterday and asked about repairs and owner told me BMW are replacing brake rotors with Brembo brakes. Ok, great do it! Owner states that they are not available. I asked him if he and BMW were going to buy my bike back given that I cant ride it or sell it. He stated that I would have to take it up with BMW Corporation. I finally decided to just sell it to him at $17000.00. So now I am going after BMW for the other $10,000.00.
Mfg Campaign: 11420550
Recall Date: Jun 11, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
EXISTING NHTSA RECALL NUMBER IS 20V476 RECALL WAS STARTED AUG 2020. BMW ISSUED STOP SALE ON MY MODEL AND RELATED MODELS. FOUND OUT DURING SERVICE OCT 2020 THAT MY BIKE WAS AFFECTED. BMW TODAY MARCH 4TH 2021 TOLD ME THEY DON'T HAVE A DATE FOR REPLACEMENT BRAKE PARTS. I CANNOT TRADE OR SELL THIS BIKE WITH THIS RECALL AND BMW HAS NO REMEDY. BMW HAS HAD MORE THAN ENOUGH TIME TO FIX THIS RECALL PERMANENTLY AND AS SUCH I THINK THEY SHOULD BE FORCED TO BUY BACK CUSTOMER'S MOTORCYCLES. EXISTING NHTSA RECALL NUMBER IS 20V476
Corrective Action:
EXISTING NHTSA RECALL NUMBER IS 20V476 RECALL WAS STARTED AUG 2020. BMW ISSUED STOP SALE ON MY MODEL AND RELATED MODELS. FOUND OUT DURING SERVICE OCT 2020 THAT MY BIKE WAS AFFECTED. BMW TODAY MARCH 4TH 2021 TOLD ME THEY DON'T HAVE A DATE FOR REPLACEMENT BRAKE PARTS. I CANNOT TRADE OR SELL THIS BIKE WITH THIS RECALL AND BMW HAS NO REMEDY. BMW HAS HAD MORE THAN ENOUGH TIME TO FIX THIS RECALL PERMANENTLY AND AS SUCH I THINK THEY SHOULD BE FORCED TO BUY BACK CUSTOMER'S MOTORCYCLES. EXISTING NHTSA RECALL NUMBER IS 20V476
Additional Notes:
EXISTING NHTSA RECALL NUMBER IS 20V476 RECALL WAS STARTED AUG 2020. BMW ISSUED STOP SALE ON MY MODEL AND RELATED MODELS. FOUND OUT DURING SERVICE OCT 2020 THAT MY BIKE WAS AFFECTED. BMW TODAY MARCH 4TH 2021 TOLD ME THEY DON'T HAVE A DATE FOR REPLACEMENT BRAKE PARTS. I CANNOT TRADE OR SELL THIS BIKE WITH THIS RECALL AND BMW HAS NO REMEDY. BMW HAS HAD MORE THAN ENOUGH TIME TO FIX THIS RECALL PERMANENTLY AND AS SUCH I THINK THEY SHOULD BE FORCED TO BUY BACK CUSTOMER'S MOTORCYCLES. EXISTING NHTSA RECALL NUMBER IS 20V476
Mfg Campaign: 11399085
Recall Date: Mar 4, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11396660
Recall Date: Feb 17, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 BMW R 1250 RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V476000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GO AZ MOTORCYCLES (15500 N HAYDEN RD, SCOTTSDALE, AZ 85260; (480)609-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11396660
Recall Date: Feb 17, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LEAKING BREAK CALIPERS AFTER 618 MILES. THE ISSUE WAS DISCOVERED DURING MY INITIAL 600 MILE MAINTENANCE SCHEDULE. BMW IS SELLING THESE BIKES WITH KNOW BREAK ISSUE THAT AFFECTS THE R1250RT AND R1250GS MODELS. BMW HAS ISSUED A SERVICE BULLETIN, BUT HAS NOT SELLING THESE BIKE OR ISSUED A RECALL. NEW REPLACEMENT CALIPERS HAVE BEEN ORDER FOR 30 DAY NOW. NEW CALIPERS WILL HAVE DIFFERENT PART NUMBER DUE TO THE ORIGINAL PART HAVING A FAULTING DESIGN AS I UNDERSTAND IT.
Corrective Action:
LEAKING BREAK CALIPERS AFTER 618 MILES. THE ISSUE WAS DISCOVERED DURING MY INITIAL 600 MILE MAINTENANCE SCHEDULE. BMW IS SELLING THESE BIKES WITH KNOW BREAK ISSUE THAT AFFECTS THE R1250RT AND R1250GS MODELS. BMW HAS ISSUED A SERVICE BULLETIN, BUT HAS NOT SELLING THESE BIKE OR ISSUED A RECALL. NEW REPLACEMENT CALIPERS HAVE BEEN ORDER FOR 30 DAY NOW. NEW CALIPERS WILL HAVE DIFFERENT PART NUMBER DUE TO THE ORIGINAL PART HAVING A FAULTING DESIGN AS I UNDERSTAND IT.
Additional Notes:
LEAKING BREAK CALIPERS AFTER 618 MILES. THE ISSUE WAS DISCOVERED DURING MY INITIAL 600 MILE MAINTENANCE SCHEDULE. BMW IS SELLING THESE BIKES WITH KNOW BREAK ISSUE THAT AFFECTS THE R1250RT AND R1250GS MODELS. BMW HAS ISSUED A SERVICE BULLETIN, BUT HAS NOT SELLING THESE BIKE OR ISSUED A RECALL. NEW REPLACEMENT CALIPERS HAVE BEEN ORDER FOR 30 DAY NOW. NEW CALIPERS WILL HAVE DIFFERENT PART NUMBER DUE TO THE ORIGINAL PART HAVING A FAULTING DESIGN AS I UNDERSTAND IT.
Mfg Campaign: 11319565
Recall Date: Mar 28, 2020
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED THE MOTORCYCLE IN EARLY MARCH 2020. I LEFT THE MOTORCYCLE ON ITS CENTER AT MY RELATIVE'S RESIDENCE, IN SOUTHERN CALIFORNIA. TWO AND A HALF WEEKS LATER I RETURNED TO MY RELATIVE'S RESIDENCE TO RETRIEVE IT AND NOTICED AN ACCUMULATION OF BRAKE FLUID ON THE FRONT WHEEL, AT THE 6 O'CLOCK POSITION. I CLEANED THE FLUID AND INSPECTED THE BRAKE CALIPER. I DID NOT THINK OF TAKING PHOTOS OF MY FINDINGS AT THE TIME. I RETURNED HOME WITH THE MOTORCYCLE. ON 3-27-2020 I RODE THE MOTORCYCLE TO THE BMW MOTORCYCLES OF CONCORD, CA. THE TECHNICIAN INSPECTED THE FRONT BRAKE CALIPERS AND CONFIRMED BOTH CALIPERS HAD EVIDENCE OF FLUID LEAKAGE. I WAS TOLD BY BECKY, A SERVICE REPRESENTATIVE, BMW IS AWARE OF THE ISSUE BUT DOESN'T HAVE THE PARTS TO FIX THE PROBLEM AT THIS MOMENT. FOR THE SAFETY OF OTHERS, IT IS IMPERATIVE THE POWERS THAT BE, WHETHER BMW OR NHTSA, LAUNCH AN OFFICIAL RECALL FOR THIS POTENTIAL GRAVE DEFECT.
Corrective Action:
I PURCHASED THE MOTORCYCLE IN EARLY MARCH 2020. I LEFT THE MOTORCYCLE ON ITS CENTER AT MY RELATIVE'S RESIDENCE, IN SOUTHERN CALIFORNIA. TWO AND A HALF WEEKS LATER I RETURNED TO MY RELATIVE'S RESIDENCE TO RETRIEVE IT AND NOTICED AN ACCUMULATION OF BRAKE FLUID ON THE FRONT WHEEL, AT THE 6 O'CLOCK POSITION. I CLEANED THE FLUID AND INSPECTED THE BRAKE CALIPER. I DID NOT THINK OF TAKING PHOTOS OF MY FINDINGS AT THE TIME. I RETURNED HOME WITH THE MOTORCYCLE. ON 3-27-2020 I RODE THE MOTORCYCLE TO THE BMW MOTORCYCLES OF CONCORD, CA. THE TECHNICIAN INSPECTED THE FRONT BRAKE CALIPERS AND CONFIRMED BOTH CALIPERS HAD EVIDENCE OF FLUID LEAKAGE. I WAS TOLD BY BECKY, A SERVICE REPRESENTATIVE, BMW IS AWARE OF THE ISSUE BUT DOESN'T HAVE THE PARTS TO FIX THE PROBLEM AT THIS MOMENT. FOR THE SAFETY OF OTHERS, IT IS IMPERATIVE THE POWERS THAT BE, WHETHER BMW OR NHTSA, LAUNCH AN OFFICIAL RECALL FOR THIS POTENTIAL GRAVE DEFECT.
Additional Notes:
I PURCHASED THE MOTORCYCLE IN EARLY MARCH 2020. I LEFT THE MOTORCYCLE ON ITS CENTER AT MY RELATIVE'S RESIDENCE, IN SOUTHERN CALIFORNIA. TWO AND A HALF WEEKS LATER I RETURNED TO MY RELATIVE'S RESIDENCE TO RETRIEVE IT AND NOTICED AN ACCUMULATION OF BRAKE FLUID ON THE FRONT WHEEL, AT THE 6 O'CLOCK POSITION. I CLEANED THE FLUID AND INSPECTED THE BRAKE CALIPER. I DID NOT THINK OF TAKING PHOTOS OF MY FINDINGS AT THE TIME. I RETURNED HOME WITH THE MOTORCYCLE. ON 3-27-2020 I RODE THE MOTORCYCLE TO THE BMW MOTORCYCLES OF CONCORD, CA. THE TECHNICIAN INSPECTED THE FRONT BRAKE CALIPERS AND CONFIRMED BOTH CALIPERS HAD EVIDENCE OF FLUID LEAKAGE. I WAS TOLD BY BECKY, A SERVICE REPRESENTATIVE, BMW IS AWARE OF THE ISSUE BUT DOESN'T HAVE THE PARTS TO FIX THE PROBLEM AT THIS MOMENT. FOR THE SAFETY OF OTHERS, IT IS IMPERATIVE THE POWERS THAT BE, WHETHER BMW OR NHTSA, LAUNCH AN OFFICIAL RECALL FOR THIS POTENTIAL GRAVE DEFECT.
Mfg Campaign: 11319554
Recall Date: Mar 27, 2020
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN JANUARY 2020, I WAS ADDING SOME ACCESSORIES TO MY BIKE IN THE GARAGE AND NOTICED BRAKE FLUID ON THE BOTTOMS OF THE FRONT BRAKE CALIPERS. UPON FURTHER INSPECTION, THE BRAKE MOUNTING BRACKETS AT THE END OF THE FORKS WERE STAINED FROM LEAKING FLUID. I REPORTED IT TO THE DEALER, EUROCYCLES OF SONOMA. THEY HAD ME BRING IN THE BIKE ON FEBRUARY 8TH. ACCORDING TO THE SERVICE TECH, THEY TOOK THE CALIPERS APART AND REPLACED SEALS AND PISTONS FOLLOWED BY PRESSURE TESTING. THEY INFORMED ME THAT THE FRONT CALIPERS NEEDED TO BE REPLACED. I WAS TOLD THE REPLACEMENTS WOULD ARRIVE IN THE 9TH WEEK OF 2020. I JUST FOLLOWED UP(3-4-20) WITH THE SERVICE DEPT AND THEY ARE STILL ON BACK ORDER WITH A NEW ETA OF THE 2ND WEEK OF MARCH. ON THE BMW RIDERS FORUMS, MANY 2019 R SERIES OWNERS ARE REPORTING LEAKING BRAKES.
Corrective Action:
IN JANUARY 2020, I WAS ADDING SOME ACCESSORIES TO MY BIKE IN THE GARAGE AND NOTICED BRAKE FLUID ON THE BOTTOMS OF THE FRONT BRAKE CALIPERS. UPON FURTHER INSPECTION, THE BRAKE MOUNTING BRACKETS AT THE END OF THE FORKS WERE STAINED FROM LEAKING FLUID. I REPORTED IT TO THE DEALER, EUROCYCLES OF SONOMA. THEY HAD ME BRING IN THE BIKE ON FEBRUARY 8TH. ACCORDING TO THE SERVICE TECH, THEY TOOK THE CALIPERS APART AND REPLACED SEALS AND PISTONS FOLLOWED BY PRESSURE TESTING. THEY INFORMED ME THAT THE FRONT CALIPERS NEEDED TO BE REPLACED. I WAS TOLD THE REPLACEMENTS WOULD ARRIVE IN THE 9TH WEEK OF 2020. I JUST FOLLOWED UP(3-4-20) WITH THE SERVICE DEPT AND THEY ARE STILL ON BACK ORDER WITH A NEW ETA OF THE 2ND WEEK OF MARCH. ON THE BMW RIDERS FORUMS, MANY 2019 R SERIES OWNERS ARE REPORTING LEAKING BRAKES.
Additional Notes:
IN JANUARY 2020, I WAS ADDING SOME ACCESSORIES TO MY BIKE IN THE GARAGE AND NOTICED BRAKE FLUID ON THE BOTTOMS OF THE FRONT BRAKE CALIPERS. UPON FURTHER INSPECTION, THE BRAKE MOUNTING BRACKETS AT THE END OF THE FORKS WERE STAINED FROM LEAKING FLUID. I REPORTED IT TO THE DEALER, EUROCYCLES OF SONOMA. THEY HAD ME BRING IN THE BIKE ON FEBRUARY 8TH. ACCORDING TO THE SERVICE TECH, THEY TOOK THE CALIPERS APART AND REPLACED SEALS AND PISTONS FOLLOWED BY PRESSURE TESTING. THEY INFORMED ME THAT THE FRONT CALIPERS NEEDED TO BE REPLACED. I WAS TOLD THE REPLACEMENTS WOULD ARRIVE IN THE 9TH WEEK OF 2020. I JUST FOLLOWED UP(3-4-20) WITH THE SERVICE DEPT AND THEY ARE STILL ON BACK ORDER WITH A NEW ETA OF THE 2ND WEEK OF MARCH. ON THE BMW RIDERS FORUMS, MANY 2019 R SERIES OWNERS ARE REPORTING LEAKING BRAKES.
Mfg Campaign: 11316146
Recall Date: Mar 4, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS WHEN TRYING TO LEAVE A RED LIGHT AFTER THE LIGHT TURNS GREEN AND MOVES A FEW FEET.
Corrective Action:
ENGINE STALLS WHEN TRYING TO LEAVE A RED LIGHT AFTER THE LIGHT TURNS GREEN AND MOVES A FEW FEET.
Additional Notes:
ENGINE STALLS WHEN TRYING TO LEAVE A RED LIGHT AFTER THE LIGHT TURNS GREEN AND MOVES A FEW FEET.
Mfg Campaign: 11230958
Recall Date: Jul 11, 2019
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