Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 R 1250 RT, R 1250 R, R 1250 RS, R 1250 GS and R 1250 GS Adventure motorcycles. The tire pressure labels may not remain affixed to the motorcycle frame. As a result, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 20, 2020
Consumer Complaints
1 ComplaintBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The service indicator warning window obscures access to the TFT-display and the rider cannot use or see the display controls which include fuel tank levels, range etc. This is a potential hazard for an operator. The problem is exacerbated by limited availability of service appointments and in my case, the local dealer has been unable to upgrade/fix the BMW software needed to reset the service warning more than 10 days after the service appointment. An easy solution is to allow the operator to over-ride the service warning window once it shows and allow it to recur at the beginning of each start up period to continue warning the rider that a service is due. I recognize that the intention of the warning is good but it also conflicts with encouraging dependence on manufacturer driven services that are not always easily available,
Corrective Action:
The service indicator warning window obscures access to the TFT-display and the rider cannot use or see the display controls which include fuel tank levels, range etc. This is a potential hazard for an operator. The problem is exacerbated by limited availability of service appointments and in my case, the local dealer has been unable to upgrade/fix the BMW software needed to reset the service warning more than 10 days after the service appointment. An easy solution is to allow the operator to over-ride the service warning window once it shows and allow it to recur at the beginning of each start up period to continue warning the rider that a service is due. I recognize that the intention of the warning is good but it also conflicts with encouraging dependence on manufacturer driven services that are not always easily available,
Additional Notes:
The service indicator warning window obscures access to the TFT-display and the rider cannot use or see the display controls which include fuel tank levels, range etc. This is a potential hazard for an operator. The problem is exacerbated by limited availability of service appointments and in my case, the local dealer has been unable to upgrade/fix the BMW software needed to reset the service warning more than 10 days after the service appointment. An easy solution is to allow the operator to over-ride the service warning window once it shows and allow it to recur at the beginning of each start up period to continue warning the rider that a service is due. I recognize that the intention of the warning is good but it also conflicts with encouraging dependence on manufacturer driven services that are not always easily available,
Mfg Campaign: 11485081
Recall Date: Sep 18, 2022
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