BMW M5 2019

Complete listing of complaints and recalls for this vehicle

9
Complaints
5
Recalls

Complaints & Recalls

9 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bmw Of North America, Llc
NHTSA Campaign: 19V883000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Dec 11, 2019
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2019-2020 M5 and 2020 M8 Gran Coupe, M8 Coupe, and M8 Convertible vehicles. The transmission wiring harness can become damaged, resulting in an electrical short circuit.

Potential Risk:
An electrical short circuit can cause the transmission to shift to neutral resulting in a loss of propulsion, increasing the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace any damaged transmission harnesses. All harnesses will be rerouted and secured. These repairs will be performed, free of charge. The recall is expected to begin February 3, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Feb 7, 2020
Recall Date: Dec 11, 2019
Bmw Of North America, Llc
NHTSA Campaign: 19V684000 SAFETY RECALL
257.5K Vehicles Affected
Recall Date: Sep 27, 2019
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lack of an image in the back-up camera display increases the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 8, 2019
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
NHTSA Campaign: 19V513000 SAFETY RECALL
115 Vehicles Affected
Recall Date: Jul 3, 2019
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Aug 27, 2019
Recall Date: Jul 3, 2019

Consumer Complaints

9 Complaints
Bmw Of North America, Llc
Campaign: 11610646 Other
Aug 24, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Corrective Action:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Additional Notes:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Manufacturer: BMW
Mfg Campaign: 11610646
Notice Date: Aug 24, 2024
Recall Date: Aug 24, 2024
Bmw Of North America, Llc
Campaign: 11610646 Other
Aug 24, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Corrective Action:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Additional Notes:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Manufacturer: BMW
Mfg Campaign: 11610646
Notice Date: Aug 24, 2024
Recall Date: Aug 24, 2024
Bmw Of North America, Llc
Campaign: 11610646 Other
Aug 24, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Corrective Action:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Additional Notes:

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Manufacturer: BMW
Mfg Campaign: 11610646
Notice Date: Aug 24, 2024
Recall Date: Aug 24, 2024
Bmw Of North America, Llc
Campaign: 11600471 Other
Jul 9, 2024
Defect Description:

ENGINE

Potential Consequences:

Despite following the manufacturer’s recommended maintenance schedule and having the car serviced at authorized BMW dealerships, I am facing an engine failure that BMW has quoted $44,000 to repair. BMW is only offering $4,000 towards this repair, leaving us with an overwhelming out-of-pocket expense. My insurance provider has informed me that they will not cover the cost of these repairs, placing us in a difficult financial position. Given the extensive history of issues and consistent maintenance of the vehicle, this situation is both unexpected and unacceptable. The car was even under the factory warranty when many of these issues were first reported. The vehicle has a documented history of engine-related issues, which are as follows: 1. February 25, 2023: The car exhibited a drivetrain malfunction warning and check engine light. The diagnosis revealed an issue with cylinder 6 fuel injector, which had an internal electrical fault. The fuel injector was replaced, and the problem was temporarily resolved. 2. February 27, 2023: Another drivetrain malfunction warning occurred. The diagnosis showed a misfire in cylinder 6 due to a faulty ignition coil and spark plug. Both the ignition coil and spark plug were replaced. 3. May 12, 2023: The car experienced a drivetrain malfunction and reduced engine alert. The diagnosis indicated multiple issues, including the need to replace the fuel injector, and perform service on the spark plugs, brake pads, and other components. 4. June 7, 2024: The vehicle made an abnormal clicking noise when idle, and there were complaints about the wobble at highway speeds.

Corrective Action:

Despite following the manufacturer’s recommended maintenance schedule and having the car serviced at authorized BMW dealerships, I am facing an engine failure that BMW has quoted $44,000 to repair. BMW is only offering $4,000 towards this repair, leaving us with an overwhelming out-of-pocket expense. My insurance provider has informed me that they will not cover the cost of these repairs, placing us in a difficult financial position. Given the extensive history of issues and consistent maintenance of the vehicle, this situation is both unexpected and unacceptable. The car was even under the factory warranty when many of these issues were first reported. The vehicle has a documented history of engine-related issues, which are as follows: 1. February 25, 2023: The car exhibited a drivetrain malfunction warning and check engine light. The diagnosis revealed an issue with cylinder 6 fuel injector, which had an internal electrical fault. The fuel injector was replaced, and the problem was temporarily resolved. 2. February 27, 2023: Another drivetrain malfunction warning occurred. The diagnosis showed a misfire in cylinder 6 due to a faulty ignition coil and spark plug. Both the ignition coil and spark plug were replaced. 3. May 12, 2023: The car experienced a drivetrain malfunction and reduced engine alert. The diagnosis indicated multiple issues, including the need to replace the fuel injector, and perform service on the spark plugs, brake pads, and other components. 4. June 7, 2024: The vehicle made an abnormal clicking noise when idle, and there were complaints about the wobble at highway speeds.

Additional Notes:

Despite following the manufacturer’s recommended maintenance schedule and having the car serviced at authorized BMW dealerships, I am facing an engine failure that BMW has quoted $44,000 to repair. BMW is only offering $4,000 towards this repair, leaving us with an overwhelming out-of-pocket expense. My insurance provider has informed me that they will not cover the cost of these repairs, placing us in a difficult financial position. Given the extensive history of issues and consistent maintenance of the vehicle, this situation is both unexpected and unacceptable. The car was even under the factory warranty when many of these issues were first reported. The vehicle has a documented history of engine-related issues, which are as follows: 1. February 25, 2023: The car exhibited a drivetrain malfunction warning and check engine light. The diagnosis revealed an issue with cylinder 6 fuel injector, which had an internal electrical fault. The fuel injector was replaced, and the problem was temporarily resolved. 2. February 27, 2023: Another drivetrain malfunction warning occurred. The diagnosis showed a misfire in cylinder 6 due to a faulty ignition coil and spark plug. Both the ignition coil and spark plug were replaced. 3. May 12, 2023: The car experienced a drivetrain malfunction and reduced engine alert. The diagnosis indicated multiple issues, including the need to replace the fuel injector, and perform service on the spark plugs, brake pads, and other components. 4. June 7, 2024: The vehicle made an abnormal clicking noise when idle, and there were complaints about the wobble at highway speeds.

Manufacturer: BMW
Mfg Campaign: 11600471
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Bmw Of North America, Llc
Campaign: 11593406 Other
Jun 10, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2019 BMW M5. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched the failure and related the failure to an unknown recall. The contact also stated that the vehicle had been repaired prior to owning the vehicle for coolant leaking into the engine. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the unknown recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 47,859.

Corrective Action:

The contact owns a 2019 BMW M5. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched the failure and related the failure to an unknown recall. The contact also stated that the vehicle had been repaired prior to owning the vehicle for coolant leaking into the engine. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the unknown recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 47,859.

Additional Notes:

The contact owns a 2019 BMW M5. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched the failure and related the failure to an unknown recall. The contact also stated that the vehicle had been repaired prior to owning the vehicle for coolant leaking into the engine. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the unknown recall. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 47,859.

Manufacturer: BMW
Mfg Campaign: 11593406
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Bmw Of North America, Llc
Campaign: 11574978 Other
Mar 1, 2024
Defect Description:

ENGINE

Potential Consequences:

The coolant reservoir tank leaks causing coolant to destroy the injectors on the engine below below which later causes engine failure. Nearly every BMW M5 owner I know has this issue. My coolant tank has been replaced twice in total 30,000 miles. BMW continues to provide faulty tanks. The last replacement was less than 1200 miles ago and the new tank is already leaking.

Corrective Action:

The coolant reservoir tank leaks causing coolant to destroy the injectors on the engine below below which later causes engine failure. Nearly every BMW M5 owner I know has this issue. My coolant tank has been replaced twice in total 30,000 miles. BMW continues to provide faulty tanks. The last replacement was less than 1200 miles ago and the new tank is already leaking.

Additional Notes:

The coolant reservoir tank leaks causing coolant to destroy the injectors on the engine below below which later causes engine failure. Nearly every BMW M5 owner I know has this issue. My coolant tank has been replaced twice in total 30,000 miles. BMW continues to provide faulty tanks. The last replacement was less than 1200 miles ago and the new tank is already leaking.

Manufacturer: BMW
Mfg Campaign: 11574978
Notice Date: Mar 1, 2024
Recall Date: Mar 1, 2024
Bmw Of North America, Llc
Campaign: 11555126 Other
Nov 14, 2023
Defect Description:

ENGINE

Potential Consequences:

I actively participate in online F90 forums, and it seems like the coolant expansion tank seems to fail for almost all owners (both pre-LCI and LCI). In many cases, it also damages critical engine components underneath the tank and results in expensive repairs. Indeed, because BMW has failed to address this problem, the afternmarket already offers an aluminum billet coolant expansion tank, as well as a coolant expansion catch can that reroutes escaping coolant so as not to damage components located beneath the tank. While interacting with other owners, I learned that these failures continue to fail (including the recently revised part number) and there are several owners that needed the tank replaced multiple times (an owner I interacted with on bimmerpost today is on tank #8). Can you please advise as to BMW’s intent to properly and permanently fix this issue? It's a major design flaw impacting all F90 M5s (ticking time bomb), and I am very surprised to see no official recall and replacement part that properly fixes this critical issue. This issue is not about an individual vehicle, but a manufacturing defect that impacts all F90 M5s. Please share this message with the team responsible for supporting the M5 product and request that they respond on how they are planning to permanently fix this issue. Please understand that this is a serious concern shared by dozens of M5 owners I am in communication with. Waiting for the failure to happen on a given F90 M5 and going to a service center is NOT a viable option since it may already be too late and the damage already done. My car has documentation that proves the coolant expansion tank has failed previously at around 12K miles and affected other parts such as injectors. After less than two weeks of owning the car, the coolant tank has failed again as evidenced by coolant escaping at the tank seam. The car now has slightly over 14K miles.

Corrective Action:

I actively participate in online F90 forums, and it seems like the coolant expansion tank seems to fail for almost all owners (both pre-LCI and LCI). In many cases, it also damages critical engine components underneath the tank and results in expensive repairs. Indeed, because BMW has failed to address this problem, the afternmarket already offers an aluminum billet coolant expansion tank, as well as a coolant expansion catch can that reroutes escaping coolant so as not to damage components located beneath the tank. While interacting with other owners, I learned that these failures continue to fail (including the recently revised part number) and there are several owners that needed the tank replaced multiple times (an owner I interacted with on bimmerpost today is on tank #8). Can you please advise as to BMW’s intent to properly and permanently fix this issue? It's a major design flaw impacting all F90 M5s (ticking time bomb), and I am very surprised to see no official recall and replacement part that properly fixes this critical issue. This issue is not about an individual vehicle, but a manufacturing defect that impacts all F90 M5s. Please share this message with the team responsible for supporting the M5 product and request that they respond on how they are planning to permanently fix this issue. Please understand that this is a serious concern shared by dozens of M5 owners I am in communication with. Waiting for the failure to happen on a given F90 M5 and going to a service center is NOT a viable option since it may already be too late and the damage already done. My car has documentation that proves the coolant expansion tank has failed previously at around 12K miles and affected other parts such as injectors. After less than two weeks of owning the car, the coolant tank has failed again as evidenced by coolant escaping at the tank seam. The car now has slightly over 14K miles.

Additional Notes:

I actively participate in online F90 forums, and it seems like the coolant expansion tank seems to fail for almost all owners (both pre-LCI and LCI). In many cases, it also damages critical engine components underneath the tank and results in expensive repairs. Indeed, because BMW has failed to address this problem, the afternmarket already offers an aluminum billet coolant expansion tank, as well as a coolant expansion catch can that reroutes escaping coolant so as not to damage components located beneath the tank. While interacting with other owners, I learned that these failures continue to fail (including the recently revised part number) and there are several owners that needed the tank replaced multiple times (an owner I interacted with on bimmerpost today is on tank #8). Can you please advise as to BMW’s intent to properly and permanently fix this issue? It's a major design flaw impacting all F90 M5s (ticking time bomb), and I am very surprised to see no official recall and replacement part that properly fixes this critical issue. This issue is not about an individual vehicle, but a manufacturing defect that impacts all F90 M5s. Please share this message with the team responsible for supporting the M5 product and request that they respond on how they are planning to permanently fix this issue. Please understand that this is a serious concern shared by dozens of M5 owners I am in communication with. Waiting for the failure to happen on a given F90 M5 and going to a service center is NOT a viable option since it may already be too late and the damage already done. My car has documentation that proves the coolant expansion tank has failed previously at around 12K miles and affected other parts such as injectors. After less than two weeks of owning the car, the coolant tank has failed again as evidenced by coolant escaping at the tank seam. The car now has slightly over 14K miles.

Manufacturer: BMW
Mfg Campaign: 11555126
Notice Date: Nov 14, 2023
Recall Date: Nov 14, 2023
Bmw Of North America, Llc
Campaign: 11543578 Other
Sep 9, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Coolant bottles on all F90 BMW M5's have a faulty coolant bottle that BMW refuses to acknowledge. The coolant bottle cracks no matter how many times it's replaced and it leaks coolant down into the injectors causing injector and engine failure.

Corrective Action:

Coolant bottles on all F90 BMW M5's have a faulty coolant bottle that BMW refuses to acknowledge. The coolant bottle cracks no matter how many times it's replaced and it leaks coolant down into the injectors causing injector and engine failure.

Additional Notes:

Coolant bottles on all F90 BMW M5's have a faulty coolant bottle that BMW refuses to acknowledge. The coolant bottle cracks no matter how many times it's replaced and it leaks coolant down into the injectors causing injector and engine failure.

Manufacturer: BMW
Mfg Campaign: 11543578
Notice Date: Sep 9, 2023
Recall Date: Sep 9, 2023
Bmw Of North America, Llc
Campaign: 11482858 Other
Sep 4, 2022
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

car went into transmission malfunction and speed was reduced when I was going at high speed. could have caused an accident but luckily I am a good driver so accident was avoided.

Corrective Action:

car went into transmission malfunction and speed was reduced when I was going at high speed. could have caused an accident but luckily I am a good driver so accident was avoided.

Additional Notes:

car went into transmission malfunction and speed was reduced when I was going at high speed. could have caused an accident but luckily I am a good driver so accident was avoided.

Manufacturer: BMW
Mfg Campaign: 11482858
Notice Date: Sep 4, 2022
Recall Date: Sep 4, 2022

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