Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. The fuel level sensor in the fuel tank may become stuck against an in-tank fuel line, causing the fuel gauge to display an inaccurate and possibly larger amount of fuel than is actually available.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. In certain driving conditions, the engine control unit software may cause the fuel pump to stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 16, 2018
Consumer Complaints
7 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Corrective Action:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Additional Notes:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Mfg Campaign: 11594879
Recall Date: Jun 17, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Corrective Action:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Additional Notes:
BMW issued a stop sale on 2017-2023 bmw F90 M5 chassis regarding the expansion tank failure. All vehicles should be affected by the recall. My current vehicle is experiencing the issues stated on the recall notice. Expansion tank is failing and causing coolant to seep into engine bay
Mfg Campaign: 11594879
Recall Date: Jun 17, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The coolant tank on my 2018 M5 failed causing a coolant leak. This is a highly documented problem on the forums and mine needed replacement at 22k miles. The bigger issue is the location of the tank because the coolant leaks on the ignition coils and fuel injectors causing failures later. My coils and spark plugs needed replacement along with the tank. This is unacceptable and BMW needs to address this issue.
Corrective Action:
The coolant tank on my 2018 M5 failed causing a coolant leak. This is a highly documented problem on the forums and mine needed replacement at 22k miles. The bigger issue is the location of the tank because the coolant leaks on the ignition coils and fuel injectors causing failures later. My coils and spark plugs needed replacement along with the tank. This is unacceptable and BMW needs to address this issue.
Additional Notes:
The coolant tank on my 2018 M5 failed causing a coolant leak. This is a highly documented problem on the forums and mine needed replacement at 22k miles. The bigger issue is the location of the tank because the coolant leaks on the ignition coils and fuel injectors causing failures later. My coils and spark plugs needed replacement along with the tank. This is unacceptable and BMW needs to address this issue.
Mfg Campaign: 11585423
Recall Date: Apr 26, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Corrective Action:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Additional Notes:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Mfg Campaign: 11577017
Recall Date: Mar 12, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Corrective Action:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Additional Notes:
This is for the front passenger seat only.The idrive system will give an error for the passenger restraint system and will mention there is a seat belt issue and turn off the airbag. This is intermittent and will happen with or without a passenger. I contacted BMW about it but because it is not presently acting out, they won't do anything about it unless I want to just start paying for new parts and do "exploratory" surgery on it trying to resolve this. Unacceptable as this has been happening for a couple of years and is a danger because of it happens during an accident it could prove fatal.
Mfg Campaign: 11577017
Recall Date: Mar 12, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Corrective Action:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Additional Notes:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Mfg Campaign: 11098125
Recall Date: May 26, 2018
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Corrective Action:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Additional Notes:
I ALMOST HAD A TERRIBLE ACCIDENT IN MY 2 WEEK OLD 2018 M5 ON THE 1-95 HIGHWAY ON THE NIGHT OF MAY 25, 2018 AT ABOUT 9:45PM. WITHOUT WARNING, AT ABOUT 65MPH, THE CAR JERKED FOR ABOUT 3SECONDS , KICKED OUT OF DRIVE INTO NEUTRAL AND STARTED DECELERATING. I WAS IN THE MIDDLE LANE SURROUNDED BY SPEEDING VEHICLES. I MANAGED TO GUIDE IT TO THE SHOULDER AND TURNED OFF THE IGNITION FOR 2MINUTES, AFTER WHICH I RE-STARTED THE CAR AND WAS ABLE TO ENGAGE DRIVE. I CONTACTED MY DEALERSHIP TODAY, ONLY TO BE INFORMED, THIS WAS AS A RESULT OF COMPUTER GLITCH CONTROLLING THE FUEL PUMP CAUSING IT TO SHUT OFF WITHOUT WARNING. I WAS TOLD THERE HAS BEEN A SOFTWARE PATCH TO REMEDY THIS PROBLEM. IF IT IS TRUE, I BELIEVE THE CORRECTION SHOULD HAVE BEEN DONE BEFORE THE CAR WAS PICKED UP OR PROMPTLY NOTIFIED TO RETURN THE CAR FOR FIXING. I COULD HAVE BEEN KILLED ON THE HIGHWAY LAST NIGHT IF NOT FOR MY PROMPT SITUATION AWARENESS AND EXPERIENCE IN HANDLING THIS POWERFUL CAR WHICH IS MY FOURTH M5 SINCE 2006. OWNERS NEED TO BE NOTIFIED IMMEDIATELY FOR FIXES LIKE THIS THAT CAN LEAD TO FATAL INCIDENTS. I DON'T KNOW IF ANYTHING SIMILAR HAS BEEN REPORTED ABOUT THIS MODEL
Mfg Campaign: 11098125
Recall Date: May 26, 2018
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