Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 16, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 29, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 21, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330i, 330i xDrive, M340i, M3, and 330e xDrive vehicles. The bolt securing the seat belt assembly to the frame was not tightened to specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 28, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 9, 2020
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving through an intersection and making a left turn, a failure of the engine water pump pulley caused the pulley to break apart. This led to damage to the coolant line and tensioner, sudden coolant loss, and the serpentine belt slipping off. The failure occurred mid-turn, causing the vehicle to skid and momentarily lose steering control. I narrowly avoided a collision with an oncoming vehicle that was stopped at a red light. The vehicle was towed to an independent repair shop, where mechanics confirmed that the water pump pulley had failed and caused the resulting damage. The vehicle is just over 4 years old and has approximately 58,000 miles. This type of failure—especially in a well-maintained vehicle with all scheduled maintenance completed on time—is unexpected and presents a serious safety concern.
Corrective Action:
While driving through an intersection and making a left turn, a failure of the engine water pump pulley caused the pulley to break apart. This led to damage to the coolant line and tensioner, sudden coolant loss, and the serpentine belt slipping off. The failure occurred mid-turn, causing the vehicle to skid and momentarily lose steering control. I narrowly avoided a collision with an oncoming vehicle that was stopped at a red light. The vehicle was towed to an independent repair shop, where mechanics confirmed that the water pump pulley had failed and caused the resulting damage. The vehicle is just over 4 years old and has approximately 58,000 miles. This type of failure—especially in a well-maintained vehicle with all scheduled maintenance completed on time—is unexpected and presents a serious safety concern.
Additional Notes:
While driving through an intersection and making a left turn, a failure of the engine water pump pulley caused the pulley to break apart. This led to damage to the coolant line and tensioner, sudden coolant loss, and the serpentine belt slipping off. The failure occurred mid-turn, causing the vehicle to skid and momentarily lose steering control. I narrowly avoided a collision with an oncoming vehicle that was stopped at a red light. The vehicle was towed to an independent repair shop, where mechanics confirmed that the water pump pulley had failed and caused the resulting damage. The vehicle is just over 4 years old and has approximately 58,000 miles. This type of failure—especially in a well-maintained vehicle with all scheduled maintenance completed on time—is unexpected and presents a serious safety concern.
Mfg Campaign: 11656393
Recall Date: Apr 23, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Corrective Action:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Additional Notes:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Mfg Campaign: 11553343
Recall Date: Nov 3, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Corrective Action:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Additional Notes:
At approximately 20,000 miles, vehicle indicated excessively low oil. The dealer indicated oil level was excessively low but did not identify the problem,. The vehicle was filled and returned to owner. Within 1000 miles, the incident occurred again. Dealer replaced replaced the valve cover claiming that was the issue. Now within +/- 1000 miles, the oil level is again excessively low. I happen to have another identical BMW of the same year and same mileage having exactly the same problem (filing separate complaint).
Mfg Campaign: 11553344
Recall Date: Nov 3, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Corrective Action:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Additional Notes:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Mfg Campaign: 11491782
Recall Date: Nov 1, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Corrective Action:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Additional Notes:
The contact owns a 2021 BMW M340I. The contact stated while driving various speeds, the vehicle independently shifted from reverse(R) to drive(D) to park(P). The contact stated that while driving approximately 10 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact stated that the brake failed to operate as designed. The vehicle was towed to a dealer who diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that an unknown transmission repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Mfg Campaign: 11491782
Recall Date: Nov 1, 2022
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