Complaints & Recalls
Consumer Complaints
10 ComplaintsBmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
- Fuel tank started slowly leaking fuel after filling tank up to full, only discovered after driving back home and noticing a strong smell of fuel. Repair records are with BMW of Sherman Oaks, CA. - Leaking fuel caused my garage to fill with strong odor of fuel which is unsafe as well as posing an extremely dangerous fire hazard with the exposed fuel leaking to the ground.\ - BMW Dealership inspected, verified no foul play and repaired the faulty part. - A CEL was displayed after which I shortly made a service appointment at BMW. It wasn't until filling the tank to full that I noticed the issue. As myself and others suspect, the leak could be due to the material that was used to construct the fuel tank, which is a plastic welding. My car only had ~21,000 before experiencing this issue and the replacement tank is of the same exact kind, so I expect this issue was not remediated by BMW and will probably experience this again.
Corrective Action:
- Fuel tank started slowly leaking fuel after filling tank up to full, only discovered after driving back home and noticing a strong smell of fuel. Repair records are with BMW of Sherman Oaks, CA. - Leaking fuel caused my garage to fill with strong odor of fuel which is unsafe as well as posing an extremely dangerous fire hazard with the exposed fuel leaking to the ground.\ - BMW Dealership inspected, verified no foul play and repaired the faulty part. - A CEL was displayed after which I shortly made a service appointment at BMW. It wasn't until filling the tank to full that I noticed the issue. As myself and others suspect, the leak could be due to the material that was used to construct the fuel tank, which is a plastic welding. My car only had ~21,000 before experiencing this issue and the replacement tank is of the same exact kind, so I expect this issue was not remediated by BMW and will probably experience this again.
Additional Notes:
- Fuel tank started slowly leaking fuel after filling tank up to full, only discovered after driving back home and noticing a strong smell of fuel. Repair records are with BMW of Sherman Oaks, CA. - Leaking fuel caused my garage to fill with strong odor of fuel which is unsafe as well as posing an extremely dangerous fire hazard with the exposed fuel leaking to the ground.\ - BMW Dealership inspected, verified no foul play and repaired the faulty part. - A CEL was displayed after which I shortly made a service appointment at BMW. It wasn't until filling the tank to full that I noticed the issue. As myself and others suspect, the leak could be due to the material that was used to construct the fuel tank, which is a plastic welding. My car only had ~21,000 before experiencing this issue and the replacement tank is of the same exact kind, so I expect this issue was not remediated by BMW and will probably experience this again.
Mfg Campaign: 11608984
Recall Date: Aug 16, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Corrective Action:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Additional Notes:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Mfg Campaign: 11597225
Recall Date: Jun 27, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Corrective Action:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Additional Notes:
2018 M3 gas tank has cracked on the top and gas slushes around and leaks out. I filled up my tank and gas started leaking from the bottom. 2015-2016 BMW covers it but mine is made in 2017 has the same issue but no recall. This is very dangerous because it’s gas related.
Mfg Campaign: 11597225
Recall Date: Jun 27, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After filling gas tank a strong aroma of gasoline was noticeable. This happened three successive times.
Corrective Action:
After filling gas tank a strong aroma of gasoline was noticeable. This happened three successive times.
Additional Notes:
After filling gas tank a strong aroma of gasoline was noticeable. This happened three successive times.
Mfg Campaign: 11550617
Recall Date: Oct 18, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Forgot to include on initial complaint that cracked gas tank was identified by dealer. There was a previous NHTSA recall for the same platform, but did not include the 2018 model year.
Corrective Action:
Forgot to include on initial complaint that cracked gas tank was identified by dealer. There was a previous NHTSA recall for the same platform, but did not include the 2018 model year.
Additional Notes:
Forgot to include on initial complaint that cracked gas tank was identified by dealer. There was a previous NHTSA recall for the same platform, but did not include the 2018 model year.
Mfg Campaign: 11550627
Recall Date: Oct 18, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel tank rubber gasket failed How was your safety or the safety of others put at risk? Leaks large amount of fuel and can cause a fire or explosion Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes BMW technician looked over the repair. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel tank rubber gasket failed How was your safety or the safety of others put at risk? Leaks large amount of fuel and can cause a fire or explosion Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes BMW technician looked over the repair. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel tank rubber gasket failed How was your safety or the safety of others put at risk? Leaks large amount of fuel and can cause a fire or explosion Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes BMW technician looked over the repair. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights
Mfg Campaign: 11537054
Recall Date: Aug 7, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel tank started leaking gasoline on the driver's side of the car. I only noticed because of the strong smell of gasoline and slipping a puddle of gas. I feel that my safety was at risk if I was to drive around with gasoline leaking out of the car that could have caused an explosion. I took the car to the dealership and the dealership will not cover the repair even though there is an emission warranty on the older versions of this car that have the same fuel tank issue. There was no warning light.
Corrective Action:
Fuel tank started leaking gasoline on the driver's side of the car. I only noticed because of the strong smell of gasoline and slipping a puddle of gas. I feel that my safety was at risk if I was to drive around with gasoline leaking out of the car that could have caused an explosion. I took the car to the dealership and the dealership will not cover the repair even though there is an emission warranty on the older versions of this car that have the same fuel tank issue. There was no warning light.
Additional Notes:
Fuel tank started leaking gasoline on the driver's side of the car. I only noticed because of the strong smell of gasoline and slipping a puddle of gas. I feel that my safety was at risk if I was to drive around with gasoline leaking out of the car that could have caused an explosion. I took the car to the dealership and the dealership will not cover the repair even though there is an emission warranty on the older versions of this car that have the same fuel tank issue. There was no warning light.
Mfg Campaign: 11534711
Recall Date: Jul 27, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Corrective Action:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Additional Notes:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Mfg Campaign: 11289976
Recall Date: Dec 18, 2019
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Corrective Action:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Additional Notes:
CRANK HUB WILL BE PRONE TO SPIN AND THEREFORE WILL DESTROY ENGINE WHICH WILL REQUIRE A FULL ENGINE REPLACEMENT. *TR
Mfg Campaign: 11289976
Recall Date: Dec 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HELLO, I HAVE A 2018 BMW M3 THAT IS ABOUT 12 MONTHS OLD. THERE WAS A SIRIUS XM (SATELLITE RADIO) TRIAL PERIOD OF 1 YEAR, AND NOW THAT IT IS ABOUT TO EXPIRE, THERE IS AN ADVERTISEMENT IN MY NAVIGATION WINDOW THAT COMES UP EVERY TIME I TURN ON THE CAR, THAT HAS TO BE CLEARED VIA PRESSING "OK" OR ELSE IT DOESN'T GO AWAY. THE SAFETY CONCERN IS THAT IF I TURN ON THE CAR AND GO INTO REVERSE, THE REVERSE CAMERA WILL SHOW BUT GETS INTERRUPTED BY THE SIRIUS XM ADVERTISEMENT, AND DOESN'T COME BACK UNTIL THE ADVERTISEMENT TO RENEW IS MANUALLY CLEARED OUT. I ALMOST REVERSED OVER A PEDESTRIAN IN A PARKING LOT WHEN THIS HAPPENED THE FIRST TIME. I HAVE SPOKEN TO BMW AND SIRIUS AND BOTH PARTIES POINT FINGERS AT THE OTHER SIDE, ALTHOUGH THE PROBLEM IS DEFINITELY A BMW PROBLEM. CHECK THIS FORUM FOR MORE INFORMATION ON THIS - HTTPS://F80.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1450130 THE WORST PART ABOUT THIS IS THAT BMW IS SAYING THIS IS NOT A WARRANTY-COVERED ISSUE AND THAT I NEED TO PAY MY BMW SERVICE SHOP $188 TO HAVE THEM "DIAGNOSE" THE PROBLEM. THEY NEED TO ADDRESS THIS ISSUE IMMEDIATELY. I BELIEVE THE IMPETUS FOR THIS "HOTFIX" CAN BE FROM AN AGENCY SUCH AS YOURSELF. THANK YOU.
Corrective Action:
HELLO, I HAVE A 2018 BMW M3 THAT IS ABOUT 12 MONTHS OLD. THERE WAS A SIRIUS XM (SATELLITE RADIO) TRIAL PERIOD OF 1 YEAR, AND NOW THAT IT IS ABOUT TO EXPIRE, THERE IS AN ADVERTISEMENT IN MY NAVIGATION WINDOW THAT COMES UP EVERY TIME I TURN ON THE CAR, THAT HAS TO BE CLEARED VIA PRESSING "OK" OR ELSE IT DOESN'T GO AWAY. THE SAFETY CONCERN IS THAT IF I TURN ON THE CAR AND GO INTO REVERSE, THE REVERSE CAMERA WILL SHOW BUT GETS INTERRUPTED BY THE SIRIUS XM ADVERTISEMENT, AND DOESN'T COME BACK UNTIL THE ADVERTISEMENT TO RENEW IS MANUALLY CLEARED OUT. I ALMOST REVERSED OVER A PEDESTRIAN IN A PARKING LOT WHEN THIS HAPPENED THE FIRST TIME. I HAVE SPOKEN TO BMW AND SIRIUS AND BOTH PARTIES POINT FINGERS AT THE OTHER SIDE, ALTHOUGH THE PROBLEM IS DEFINITELY A BMW PROBLEM. CHECK THIS FORUM FOR MORE INFORMATION ON THIS - HTTPS://F80.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1450130 THE WORST PART ABOUT THIS IS THAT BMW IS SAYING THIS IS NOT A WARRANTY-COVERED ISSUE AND THAT I NEED TO PAY MY BMW SERVICE SHOP $188 TO HAVE THEM "DIAGNOSE" THE PROBLEM. THEY NEED TO ADDRESS THIS ISSUE IMMEDIATELY. I BELIEVE THE IMPETUS FOR THIS "HOTFIX" CAN BE FROM AN AGENCY SUCH AS YOURSELF. THANK YOU.
Additional Notes:
HELLO, I HAVE A 2018 BMW M3 THAT IS ABOUT 12 MONTHS OLD. THERE WAS A SIRIUS XM (SATELLITE RADIO) TRIAL PERIOD OF 1 YEAR, AND NOW THAT IT IS ABOUT TO EXPIRE, THERE IS AN ADVERTISEMENT IN MY NAVIGATION WINDOW THAT COMES UP EVERY TIME I TURN ON THE CAR, THAT HAS TO BE CLEARED VIA PRESSING "OK" OR ELSE IT DOESN'T GO AWAY. THE SAFETY CONCERN IS THAT IF I TURN ON THE CAR AND GO INTO REVERSE, THE REVERSE CAMERA WILL SHOW BUT GETS INTERRUPTED BY THE SIRIUS XM ADVERTISEMENT, AND DOESN'T COME BACK UNTIL THE ADVERTISEMENT TO RENEW IS MANUALLY CLEARED OUT. I ALMOST REVERSED OVER A PEDESTRIAN IN A PARKING LOT WHEN THIS HAPPENED THE FIRST TIME. I HAVE SPOKEN TO BMW AND SIRIUS AND BOTH PARTIES POINT FINGERS AT THE OTHER SIDE, ALTHOUGH THE PROBLEM IS DEFINITELY A BMW PROBLEM. CHECK THIS FORUM FOR MORE INFORMATION ON THIS - HTTPS://F80.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1450130 THE WORST PART ABOUT THIS IS THAT BMW IS SAYING THIS IS NOT A WARRANTY-COVERED ISSUE AND THAT I NEED TO PAY MY BMW SERVICE SHOP $188 TO HAVE THEM "DIAGNOSE" THE PROBLEM. THEY NEED TO ADDRESS THIS ISSUE IMMEDIATELY. I BELIEVE THE IMPETUS FOR THIS "HOTFIX" CAN BE FROM AN AGENCY SUCH AS YOURSELF. THANK YOU.
Mfg Campaign: 11193822
Recall Date: Apr 4, 2019
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