Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2017 BMW M3 Sedans, 2016-2017 BMW M4 and M4 GTS Coupes and 2017 BMW M4 Convertible vehicles. The connection between the driveshaft and the flange may fail resulting in a loss of propulsion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 11, 2018
Bmw Of North America, Llc
Safety Issue:
BMW North America, LLC (BMW) is recalling certain model year 2016 BMW M2 Coupe vehicles, 2015-2017 M3 Sedan vehicles and 2015-2016 M4 Coupe and M4 Convertible vehicles. During servicing of the rear differential for a prior service action, the rear sub-frame bolts may have been reused instead of being replaced. Reuse of the existing bolts may cause the bolts to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 9, 2016
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
My car was leaking fuel. This has been reported in numerous vehicles of the same make and model. There is an active warranty extension for this issue, I have attached the bulletin from BMW. My car is not covered for some reason although earlier years of my exact same car are covered. My car was was manufactured a few months after the latest covered date in the attached bulletin. This is a huge safety concern. There was always fuel dripping from my car. This resulted in puddles of fuel if my car was parked for longer than 30 mins. The slightest spark or someones cigarette could have lit up my entire vehicle in flames. Not only is it a safety concern, it should be an environmental concern as well. Everywhere I parked, fuel would be on the ground. Picture of my fuel tank attached. It is consistent with the issue in the bulletin. Photo is from the dealership that repaired my car.
Corrective Action:
My car was leaking fuel. This has been reported in numerous vehicles of the same make and model. There is an active warranty extension for this issue, I have attached the bulletin from BMW. My car is not covered for some reason although earlier years of my exact same car are covered. My car was was manufactured a few months after the latest covered date in the attached bulletin. This is a huge safety concern. There was always fuel dripping from my car. This resulted in puddles of fuel if my car was parked for longer than 30 mins. The slightest spark or someones cigarette could have lit up my entire vehicle in flames. Not only is it a safety concern, it should be an environmental concern as well. Everywhere I parked, fuel would be on the ground. Picture of my fuel tank attached. It is consistent with the issue in the bulletin. Photo is from the dealership that repaired my car.
Additional Notes:
My car was leaking fuel. This has been reported in numerous vehicles of the same make and model. There is an active warranty extension for this issue, I have attached the bulletin from BMW. My car is not covered for some reason although earlier years of my exact same car are covered. My car was was manufactured a few months after the latest covered date in the attached bulletin. This is a huge safety concern. There was always fuel dripping from my car. This resulted in puddles of fuel if my car was parked for longer than 30 mins. The slightest spark or someones cigarette could have lit up my entire vehicle in flames. Not only is it a safety concern, it should be an environmental concern as well. Everywhere I parked, fuel would be on the ground. Picture of my fuel tank attached. It is consistent with the issue in the bulletin. Photo is from the dealership that repaired my car.
Mfg Campaign: 11605001
Recall Date: Jul 28, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2017 BMW M3. The contact stated that while driving at approximately 25 MPH, there was an abnormal banging sound coming from the vehicle. In addition, the vehicle failed to operate as designed, without warning. The vehicle was towed to the dealer where it was diagnosed that the driveshaft was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 18V713000 (Power Train). The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2017 BMW M3. The contact stated that while driving at approximately 25 MPH, there was an abnormal banging sound coming from the vehicle. In addition, the vehicle failed to operate as designed, without warning. The vehicle was towed to the dealer where it was diagnosed that the driveshaft was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 18V713000 (Power Train). The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2017 BMW M3. The contact stated that while driving at approximately 25 MPH, there was an abnormal banging sound coming from the vehicle. In addition, the vehicle failed to operate as designed, without warning. The vehicle was towed to the dealer where it was diagnosed that the driveshaft was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 18V713000 (Power Train). The approximate failure mileage was 53,000.
Mfg Campaign: 11440045
Recall Date: Nov 10, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE IS A 2017 BMW M3 WITH 6352 MILES. IN THIS PARTICULAR CASE THE VEHICLE HAD STARTED AND HAD BEEN OPERATING NORMALLY THE DAY PRIOR. THE FOLLOWING DAY THE CAR WAS STATIONARY AND WOULD NOT START.IT WAS CLEAR THERE WAS NO POWER GETTING TO THE ELECTRONICS EVEN THOUGH THE BATTERY WAS FULLY CHARGED. THE VEHICLE WAS TRANSPORTED BY FLATBED TRUCK TO THE LOCAL DEALERSHIP TO DIAGNOSE THE ISSUE. THE DEALERSHIP INVESTIGATED THE ROOT CAUSE AND FOUND THE PRIMARY BATTERY CABLE CONNECTOR TO THE ELECTRICAL DISTRIBUTION BOX HAD FAILED WHERE THERE WAS NO LONGER ELECTRICAL CONTACT BETWEEN THE CABLE END AND THE DISTRIBUTION BOX TERMINAL. THE DEALERSHIP HAD NOT INITIALLY DISCLOSED THAT THEY HAD DONE REPAIR WORK ON OTHER MODELS FOR THE SIMILAR TYPE ELECTRICAL FAILURE. UPON FURTHER RESEARCH IT WAS FOUND THAT THERE HAVE BEEN NUMEROUS RECALLS FOR MANY DIFFERENT MODELS OF BMW INCLUDING 1 SERIES, 3 SERIES AND Z SERIES FOR THE SIMILAR FAILURE MODE OF ELECTRICAL CONNECTION FAILURE AT THE BATTERY CABLE/ DISTRIBUTION BOX CONNECTION. THE FOLLOWING ARE SO FAR THE KNOWN RECALLS RELATED TO THE BATTERY CABLE CONNECTOR FAILURE: 18V-314 FOR MODEL YEARS 2010-2011. OVER 7000 VEHICLES AFFECTED 19V-472 FOR MODEL YEARS 2008-2012 13V-044 FOR MODEL YEARS 2008-2012 OVER 500,000 VEHICLES AFFECTED IT WAS EVENTUALLY CONFIRMED BY THE MECHANICS AT THE DEALERSHIP THAT THIS WAS A SIMILAR FAILURE MODE OF THE CONNECTOR THAT THEY HAD SEEN IN THE PAST HOWEVER THEY COMMENTED THAT THIS WAS THE FIRST 2017 MODEL THAT THEY HAD SEEN WITH THIS FAILURE. THE CONCLUSION CAN BE DRAWN ON THAT THE BATTERY CABLE/ELECTRICAL DISTRIBUTION BOX CONNECTOR DESIGN IS SIMILAR TO THAT USED IN PREVIOUS MODEL YEARS AND THEREFORE WILL FAIL IN A SIMILAR MANNER AND THAT ADDITIONAL MODEL YEARS SHOULD BE ADDED TO THE RECALL SO THAT THE DEFECT CAN BE IDENTIFIED AND REMEDIED AS SOON AS POSSIBLE.
Corrective Action:
VEHICLE IS A 2017 BMW M3 WITH 6352 MILES. IN THIS PARTICULAR CASE THE VEHICLE HAD STARTED AND HAD BEEN OPERATING NORMALLY THE DAY PRIOR. THE FOLLOWING DAY THE CAR WAS STATIONARY AND WOULD NOT START.IT WAS CLEAR THERE WAS NO POWER GETTING TO THE ELECTRONICS EVEN THOUGH THE BATTERY WAS FULLY CHARGED. THE VEHICLE WAS TRANSPORTED BY FLATBED TRUCK TO THE LOCAL DEALERSHIP TO DIAGNOSE THE ISSUE. THE DEALERSHIP INVESTIGATED THE ROOT CAUSE AND FOUND THE PRIMARY BATTERY CABLE CONNECTOR TO THE ELECTRICAL DISTRIBUTION BOX HAD FAILED WHERE THERE WAS NO LONGER ELECTRICAL CONTACT BETWEEN THE CABLE END AND THE DISTRIBUTION BOX TERMINAL. THE DEALERSHIP HAD NOT INITIALLY DISCLOSED THAT THEY HAD DONE REPAIR WORK ON OTHER MODELS FOR THE SIMILAR TYPE ELECTRICAL FAILURE. UPON FURTHER RESEARCH IT WAS FOUND THAT THERE HAVE BEEN NUMEROUS RECALLS FOR MANY DIFFERENT MODELS OF BMW INCLUDING 1 SERIES, 3 SERIES AND Z SERIES FOR THE SIMILAR FAILURE MODE OF ELECTRICAL CONNECTION FAILURE AT THE BATTERY CABLE/ DISTRIBUTION BOX CONNECTION. THE FOLLOWING ARE SO FAR THE KNOWN RECALLS RELATED TO THE BATTERY CABLE CONNECTOR FAILURE: 18V-314 FOR MODEL YEARS 2010-2011. OVER 7000 VEHICLES AFFECTED 19V-472 FOR MODEL YEARS 2008-2012 13V-044 FOR MODEL YEARS 2008-2012 OVER 500,000 VEHICLES AFFECTED IT WAS EVENTUALLY CONFIRMED BY THE MECHANICS AT THE DEALERSHIP THAT THIS WAS A SIMILAR FAILURE MODE OF THE CONNECTOR THAT THEY HAD SEEN IN THE PAST HOWEVER THEY COMMENTED THAT THIS WAS THE FIRST 2017 MODEL THAT THEY HAD SEEN WITH THIS FAILURE. THE CONCLUSION CAN BE DRAWN ON THAT THE BATTERY CABLE/ELECTRICAL DISTRIBUTION BOX CONNECTOR DESIGN IS SIMILAR TO THAT USED IN PREVIOUS MODEL YEARS AND THEREFORE WILL FAIL IN A SIMILAR MANNER AND THAT ADDITIONAL MODEL YEARS SHOULD BE ADDED TO THE RECALL SO THAT THE DEFECT CAN BE IDENTIFIED AND REMEDIED AS SOON AS POSSIBLE.
Additional Notes:
VEHICLE IS A 2017 BMW M3 WITH 6352 MILES. IN THIS PARTICULAR CASE THE VEHICLE HAD STARTED AND HAD BEEN OPERATING NORMALLY THE DAY PRIOR. THE FOLLOWING DAY THE CAR WAS STATIONARY AND WOULD NOT START.IT WAS CLEAR THERE WAS NO POWER GETTING TO THE ELECTRONICS EVEN THOUGH THE BATTERY WAS FULLY CHARGED. THE VEHICLE WAS TRANSPORTED BY FLATBED TRUCK TO THE LOCAL DEALERSHIP TO DIAGNOSE THE ISSUE. THE DEALERSHIP INVESTIGATED THE ROOT CAUSE AND FOUND THE PRIMARY BATTERY CABLE CONNECTOR TO THE ELECTRICAL DISTRIBUTION BOX HAD FAILED WHERE THERE WAS NO LONGER ELECTRICAL CONTACT BETWEEN THE CABLE END AND THE DISTRIBUTION BOX TERMINAL. THE DEALERSHIP HAD NOT INITIALLY DISCLOSED THAT THEY HAD DONE REPAIR WORK ON OTHER MODELS FOR THE SIMILAR TYPE ELECTRICAL FAILURE. UPON FURTHER RESEARCH IT WAS FOUND THAT THERE HAVE BEEN NUMEROUS RECALLS FOR MANY DIFFERENT MODELS OF BMW INCLUDING 1 SERIES, 3 SERIES AND Z SERIES FOR THE SIMILAR FAILURE MODE OF ELECTRICAL CONNECTION FAILURE AT THE BATTERY CABLE/ DISTRIBUTION BOX CONNECTION. THE FOLLOWING ARE SO FAR THE KNOWN RECALLS RELATED TO THE BATTERY CABLE CONNECTOR FAILURE: 18V-314 FOR MODEL YEARS 2010-2011. OVER 7000 VEHICLES AFFECTED 19V-472 FOR MODEL YEARS 2008-2012 13V-044 FOR MODEL YEARS 2008-2012 OVER 500,000 VEHICLES AFFECTED IT WAS EVENTUALLY CONFIRMED BY THE MECHANICS AT THE DEALERSHIP THAT THIS WAS A SIMILAR FAILURE MODE OF THE CONNECTOR THAT THEY HAD SEEN IN THE PAST HOWEVER THEY COMMENTED THAT THIS WAS THE FIRST 2017 MODEL THAT THEY HAD SEEN WITH THIS FAILURE. THE CONCLUSION CAN BE DRAWN ON THAT THE BATTERY CABLE/ELECTRICAL DISTRIBUTION BOX CONNECTOR DESIGN IS SIMILAR TO THAT USED IN PREVIOUS MODEL YEARS AND THEREFORE WILL FAIL IN A SIMILAR MANNER AND THAT ADDITIONAL MODEL YEARS SHOULD BE ADDED TO THE RECALL SO THAT THE DEFECT CAN BE IDENTIFIED AND REMEDIED AS SOON AS POSSIBLE.
Mfg Campaign: 11301469
Recall Date: Jan 23, 2020
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