Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 230i, 230i xDrive, M240i, M240i xDrive, M2, and X3 xDrive 30i SAV vehicles. These vehicles may have an error in the software for the instrument panel, causing the display to not properly illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 15, 2017
Consumer Complaints
3 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on a highway accelerating to merge to left lane when suddenly my charge pipe exploded and my vehicle lost almost all power. The sudden power loss put me in extreme danger as I tried to pull back over to the nearest exit with traffic zooming past me. After doing some research it became apparent that this is a long known issue. In fact bmw has redesigned the charge pipe with a new, more robust version but no recall has been issued to date and I'm stuck with over a thousand dollars of repairs as the pipe did additional damage to adjacent components. The BMW dealer is more than happy to write me up large repair bills and when I asked them why my car with 17.3K miles is experiencing such catastrophic failure am I being asked to pay for replacing an obvious manufacturing defect... Their answer is "I dunno I'm not in charge of such things - now give us money". What can you do about this? This is a widely known and widely reported issue. Why haven't nhtsa done anything about it?
Corrective Action:
I was driving on a highway accelerating to merge to left lane when suddenly my charge pipe exploded and my vehicle lost almost all power. The sudden power loss put me in extreme danger as I tried to pull back over to the nearest exit with traffic zooming past me. After doing some research it became apparent that this is a long known issue. In fact bmw has redesigned the charge pipe with a new, more robust version but no recall has been issued to date and I'm stuck with over a thousand dollars of repairs as the pipe did additional damage to adjacent components. The BMW dealer is more than happy to write me up large repair bills and when I asked them why my car with 17.3K miles is experiencing such catastrophic failure am I being asked to pay for replacing an obvious manufacturing defect... Their answer is "I dunno I'm not in charge of such things - now give us money". What can you do about this? This is a widely known and widely reported issue. Why haven't nhtsa done anything about it?
Additional Notes:
I was driving on a highway accelerating to merge to left lane when suddenly my charge pipe exploded and my vehicle lost almost all power. The sudden power loss put me in extreme danger as I tried to pull back over to the nearest exit with traffic zooming past me. After doing some research it became apparent that this is a long known issue. In fact bmw has redesigned the charge pipe with a new, more robust version but no recall has been issued to date and I'm stuck with over a thousand dollars of repairs as the pipe did additional damage to adjacent components. The BMW dealer is more than happy to write me up large repair bills and when I asked them why my car with 17.3K miles is experiencing such catastrophic failure am I being asked to pay for replacing an obvious manufacturing defect... Their answer is "I dunno I'm not in charge of such things - now give us money". What can you do about this? This is a widely known and widely reported issue. Why haven't nhtsa done anything about it?
Mfg Campaign: 11563376
Recall Date: Jan 3, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Corrective Action:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Additional Notes:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Mfg Campaign: 11180429
Recall Date: Feb 15, 2019
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Corrective Action:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Additional Notes:
FOR THE LAST TWO YEARS IN EVERY SNOWSTORM, THIS HAS BECOME A PROBLEM. THE HEADLIGHTS BECOME BUILT UP WITH SNOWPACK AND WILL NOT MELT DUE TO THE EFFICIENCY OF THE LED BULBS NOT PRODUCING ENOUGH HEAT. I'VE TRIED USING THE WASHER FLUID SPRAYERS EVERY FEW MINUTES TO STOP BUILD UP, BUT ALL IT DOES IS KEEP THE TURN SIGNAL AREA CLEAN, TESTED MULTIPLE DIFFERENT WASHER FLUIDS AS EXTREME AS I CAN FIND, EVEN MIXING MY OWN WASHER FLUID UP MADE OF 50% METHANOL AND 50% ISOPROPYL ALCOHOL. THERE IS NO FIX FOR THIS PROBLEM, IT IS NOT USER ERROR, AND IT'S NOT A ONE-TIME THING, IT HAPPENS EVERY SNOW STORM INVOLVING DRIVING OVER 25 MPH. I'VE TRIED ADDRESSING IT WITH MY LOCAL DEALER AND THEY TOLD ME TO REACH OUT TO BMW USA, WHICH I'VE TRIED WITH NO RETURN PHONE CALL. HOPEFULLY BRINGING THIS TO THE ATTENTION OF OUR DEPARTMENT WILL HELP ME RESOLVE THIS PROBLEM, AS IT'S SIMPLY NOT SAFE.
Mfg Campaign: 11180429
Recall Date: Feb 15, 2019
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