Complaints & Recalls
Consumer Complaints
18 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The charge pipe, connecting the cold side of the intercooler to the throttle body failed without warning. The failure point was the clamping point to secure the pipe to the throttle body. This vehicle has no powertrain modifications. The failure happened all of a sudden and as a result, my vehicle lost all power. Luckily, there wasn't anyone behind my car when this happened, but this could have easily been a big safety issue had I been merging onto a freeway/taking a left turn. I have not gotten the issue inspected by the dealer. The failure was easily visible. Parts of the charge pipe and broken off and fallen on the undertray. The vehicle has not been inspected by anyone apart from myself. There were no warning signs prior to the failure. Even after the failure, the check engine light took ~2 miles of driving to come on. On BMW forums, this seems to be a very common issue for many people running their car in stock condition.
Corrective Action:
The charge pipe, connecting the cold side of the intercooler to the throttle body failed without warning. The failure point was the clamping point to secure the pipe to the throttle body. This vehicle has no powertrain modifications. The failure happened all of a sudden and as a result, my vehicle lost all power. Luckily, there wasn't anyone behind my car when this happened, but this could have easily been a big safety issue had I been merging onto a freeway/taking a left turn. I have not gotten the issue inspected by the dealer. The failure was easily visible. Parts of the charge pipe and broken off and fallen on the undertray. The vehicle has not been inspected by anyone apart from myself. There were no warning signs prior to the failure. Even after the failure, the check engine light took ~2 miles of driving to come on. On BMW forums, this seems to be a very common issue for many people running their car in stock condition.
Additional Notes:
The charge pipe, connecting the cold side of the intercooler to the throttle body failed without warning. The failure point was the clamping point to secure the pipe to the throttle body. This vehicle has no powertrain modifications. The failure happened all of a sudden and as a result, my vehicle lost all power. Luckily, there wasn't anyone behind my car when this happened, but this could have easily been a big safety issue had I been merging onto a freeway/taking a left turn. I have not gotten the issue inspected by the dealer. The failure was easily visible. Parts of the charge pipe and broken off and fallen on the undertray. The vehicle has not been inspected by anyone apart from myself. There were no warning signs prior to the failure. Even after the failure, the check engine light took ~2 miles of driving to come on. On BMW forums, this seems to be a very common issue for many people running their car in stock condition.
Mfg Campaign: 11432414
Recall Date: Sep 10, 2021
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT PANEL HARD TO SEE DURING DAYLIGHT. UNABLE TO SEE SPEED AND TACHOMETER. CAN BE SAFETY ISSUE.
Corrective Action:
INSTRUMENT PANEL HARD TO SEE DURING DAYLIGHT. UNABLE TO SEE SPEED AND TACHOMETER. CAN BE SAFETY ISSUE.
Additional Notes:
INSTRUMENT PANEL HARD TO SEE DURING DAYLIGHT. UNABLE TO SEE SPEED AND TACHOMETER. CAN BE SAFETY ISSUE.
Mfg Campaign: 11308603
Recall Date: Feb 11, 2020
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
POOR INSTRUMENT GAUGE VISIBILITY UNDER SHADE OR OVERCAST. UNABLE TO SEE GAUGE MARKINGS DURING THE DAY BECAUSE THERE IS NO BACK LIGHTING. BMW CHANGED THE INSTRUMENT GAUGES IN THE 2018 MODEL DUE TO THIS ISSUE BUT DID OFFER ANY CHANGES FOR THE 2017 GENERATION.
Corrective Action:
POOR INSTRUMENT GAUGE VISIBILITY UNDER SHADE OR OVERCAST. UNABLE TO SEE GAUGE MARKINGS DURING THE DAY BECAUSE THERE IS NO BACK LIGHTING. BMW CHANGED THE INSTRUMENT GAUGES IN THE 2018 MODEL DUE TO THIS ISSUE BUT DID OFFER ANY CHANGES FOR THE 2017 GENERATION.
Additional Notes:
POOR INSTRUMENT GAUGE VISIBILITY UNDER SHADE OR OVERCAST. UNABLE TO SEE GAUGE MARKINGS DURING THE DAY BECAUSE THERE IS NO BACK LIGHTING. BMW CHANGED THE INSTRUMENT GAUGES IN THE 2018 MODEL DUE TO THIS ISSUE BUT DID OFFER ANY CHANGES FOR THE 2017 GENERATION.
Mfg Campaign: 11191509
Recall Date: Mar 25, 2019
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INSTRUMENT CLUSTER GAUGES (SPEED AND RPM) ARE VERY DIFFICULT TO READ UNDER BOTH BRIGHT SUNNY CONDITIONS, AND DARK SHADOW CONDITIONS (IN A TUNNEL, OR IN SHADE). WEARING SUNGLASSES? FORGET SEEING THEM AT ALL. I FIND IT A SAFETY ISSUE WHEN I HAVE TO GLANCE DOWN AT THE GAUGES LONGER THAN NECESSARY AND TAKE MY EYES OFF THE ROAD, AND SQUINT TO DECIPHER WHAT SPEED I'M GOING. THE ONLY WAY TO HELP THIS (BUT NOT COMPLETELY) IS TO TURN ON THE PARKING LIGHTS WHICH TURNS ON THE BACKLIGHT. AT DUSK OR AT NIGHT IT READS FINE, BUT IN DAYLIGHT SUN OR SHADE IT MAKES NO DIFFERENCE. I FIND IT TO BE A SERIOUS DESIGN AND SAFETY FLAW AND DANGEROUS. PLEASE INVESTIGATE TO SEE IF THIS CAN BE REMEDIED BY THE MANUFACTURER EITHER BY A SOFTWARE UPDATE, OR CLUSTER MODIFICATION. THANK YOU
Corrective Action:
THE INSTRUMENT CLUSTER GAUGES (SPEED AND RPM) ARE VERY DIFFICULT TO READ UNDER BOTH BRIGHT SUNNY CONDITIONS, AND DARK SHADOW CONDITIONS (IN A TUNNEL, OR IN SHADE). WEARING SUNGLASSES? FORGET SEEING THEM AT ALL. I FIND IT A SAFETY ISSUE WHEN I HAVE TO GLANCE DOWN AT THE GAUGES LONGER THAN NECESSARY AND TAKE MY EYES OFF THE ROAD, AND SQUINT TO DECIPHER WHAT SPEED I'M GOING. THE ONLY WAY TO HELP THIS (BUT NOT COMPLETELY) IS TO TURN ON THE PARKING LIGHTS WHICH TURNS ON THE BACKLIGHT. AT DUSK OR AT NIGHT IT READS FINE, BUT IN DAYLIGHT SUN OR SHADE IT MAKES NO DIFFERENCE. I FIND IT TO BE A SERIOUS DESIGN AND SAFETY FLAW AND DANGEROUS. PLEASE INVESTIGATE TO SEE IF THIS CAN BE REMEDIED BY THE MANUFACTURER EITHER BY A SOFTWARE UPDATE, OR CLUSTER MODIFICATION. THANK YOU
Additional Notes:
THE INSTRUMENT CLUSTER GAUGES (SPEED AND RPM) ARE VERY DIFFICULT TO READ UNDER BOTH BRIGHT SUNNY CONDITIONS, AND DARK SHADOW CONDITIONS (IN A TUNNEL, OR IN SHADE). WEARING SUNGLASSES? FORGET SEEING THEM AT ALL. I FIND IT A SAFETY ISSUE WHEN I HAVE TO GLANCE DOWN AT THE GAUGES LONGER THAN NECESSARY AND TAKE MY EYES OFF THE ROAD, AND SQUINT TO DECIPHER WHAT SPEED I'M GOING. THE ONLY WAY TO HELP THIS (BUT NOT COMPLETELY) IS TO TURN ON THE PARKING LIGHTS WHICH TURNS ON THE BACKLIGHT. AT DUSK OR AT NIGHT IT READS FINE, BUT IN DAYLIGHT SUN OR SHADE IT MAKES NO DIFFERENCE. I FIND IT TO BE A SERIOUS DESIGN AND SAFETY FLAW AND DANGEROUS. PLEASE INVESTIGATE TO SEE IF THIS CAN BE REMEDIED BY THE MANUFACTURER EITHER BY A SOFTWARE UPDATE, OR CLUSTER MODIFICATION. THANK YOU
Mfg Campaign: 11130738
Recall Date: Sep 22, 2018
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
POOR VISIBILITY OF GAUGE CLUSTER IN LOW LIGHT CONDITIONS. MAKES READING THE TACHOMETER AND SPEEDOMETER NEAR IMPOSSIBLE IN CERTAIN LIGHT CONDITIONS/SITUATIONS. THE 2018 MODELS HAVE A NEW GAUGE THAT SOLVES THIS ISSUE. I THINK IT IS A SAFETY ISSUE AND THE PRE-2018 CARS SHOULD BE RECALLED TO HAVE THIS NEW CLUSTER INSTALLED BY BMW.
Corrective Action:
POOR VISIBILITY OF GAUGE CLUSTER IN LOW LIGHT CONDITIONS. MAKES READING THE TACHOMETER AND SPEEDOMETER NEAR IMPOSSIBLE IN CERTAIN LIGHT CONDITIONS/SITUATIONS. THE 2018 MODELS HAVE A NEW GAUGE THAT SOLVES THIS ISSUE. I THINK IT IS A SAFETY ISSUE AND THE PRE-2018 CARS SHOULD BE RECALLED TO HAVE THIS NEW CLUSTER INSTALLED BY BMW.
Additional Notes:
POOR VISIBILITY OF GAUGE CLUSTER IN LOW LIGHT CONDITIONS. MAKES READING THE TACHOMETER AND SPEEDOMETER NEAR IMPOSSIBLE IN CERTAIN LIGHT CONDITIONS/SITUATIONS. THE 2018 MODELS HAVE A NEW GAUGE THAT SOLVES THIS ISSUE. I THINK IT IS A SAFETY ISSUE AND THE PRE-2018 CARS SHOULD BE RECALLED TO HAVE THIS NEW CLUSTER INSTALLED BY BMW.
Mfg Campaign: 11056617
Recall Date: Dec 26, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT CLUSTER (SPEEDOMETER, TACHOMETER) HAS NO LIGHTING DURING DAYLIGHT HOURS. IT IS A DARK SCREEN MUCH OF THE DAY AND I AM UNABLE TO CLEARLY AND QUICKLY SEE THE IMPORTANT GAUGES THERE, AS DESCRIBED. BMW PROVIDES NO WAY (BACK LIGHTING, ETC) TO MAKE THIS AREA VISIBLE DURING DAYLIGHT HOURS. THIS IS A SAFETY ISSUE.
Corrective Action:
INSTRUMENT CLUSTER (SPEEDOMETER, TACHOMETER) HAS NO LIGHTING DURING DAYLIGHT HOURS. IT IS A DARK SCREEN MUCH OF THE DAY AND I AM UNABLE TO CLEARLY AND QUICKLY SEE THE IMPORTANT GAUGES THERE, AS DESCRIBED. BMW PROVIDES NO WAY (BACK LIGHTING, ETC) TO MAKE THIS AREA VISIBLE DURING DAYLIGHT HOURS. THIS IS A SAFETY ISSUE.
Additional Notes:
INSTRUMENT CLUSTER (SPEEDOMETER, TACHOMETER) HAS NO LIGHTING DURING DAYLIGHT HOURS. IT IS A DARK SCREEN MUCH OF THE DAY AND I AM UNABLE TO CLEARLY AND QUICKLY SEE THE IMPORTANT GAUGES THERE, AS DESCRIBED. BMW PROVIDES NO WAY (BACK LIGHTING, ETC) TO MAKE THIS AREA VISIBLE DURING DAYLIGHT HOURS. THIS IS A SAFETY ISSUE.
Mfg Campaign: 11056028
Recall Date: Dec 22, 2017
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INSTRUMENT CLUSTER VISIBILITY DURING THE DAYTIME IS HORRIBLE. I AM UNABLE TO SEE HOW FAST I AM GOING, OR THE TACHOMETER READING.
Corrective Action:
INSTRUMENT CLUSTER VISIBILITY DURING THE DAYTIME IS HORRIBLE. I AM UNABLE TO SEE HOW FAST I AM GOING, OR THE TACHOMETER READING.
Additional Notes:
INSTRUMENT CLUSTER VISIBILITY DURING THE DAYTIME IS HORRIBLE. I AM UNABLE TO SEE HOW FAST I AM GOING, OR THE TACHOMETER READING.
Mfg Campaign: 11056150
Recall Date: Dec 22, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DAYTIME GAUGE LIGHTING IS VERY DIM. IT IS HARD TO READ SPEEDOMETER TO TELL YOUR SPEED VERY UNSAFE. HAVE ASKED DEALER AND BMW TO NO AVAIL. I HAVE OWNED 8 BMW CARS AND NEVER HAD THIS PROBLEM.
Corrective Action:
DAYTIME GAUGE LIGHTING IS VERY DIM. IT IS HARD TO READ SPEEDOMETER TO TELL YOUR SPEED VERY UNSAFE. HAVE ASKED DEALER AND BMW TO NO AVAIL. I HAVE OWNED 8 BMW CARS AND NEVER HAD THIS PROBLEM.
Additional Notes:
DAYTIME GAUGE LIGHTING IS VERY DIM. IT IS HARD TO READ SPEEDOMETER TO TELL YOUR SPEED VERY UNSAFE. HAVE ASKED DEALER AND BMW TO NO AVAIL. I HAVE OWNED 8 BMW CARS AND NEVER HAD THIS PROBLEM.
Mfg Campaign: 11040903
Recall Date: Oct 29, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
UNABLE TO SEE INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT CONDITIONS
Corrective Action:
UNABLE TO SEE INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT CONDITIONS
Additional Notes:
UNABLE TO SEE INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT CONDITIONS
Mfg Campaign: 11021056
Recall Date: Sep 1, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INSTRUMENT PANEL DOES NOT HAVE SUFFICIENT BRIGHTNESS AND CONTRAST. IT IS VERY DIFFICULT, SOMETIMES IMPOSSIBLE, TO SEE THE SPEEDOMETER AND TACHOMETER READINGS IN CERTAIN DAYTIME LIGHTING CONDITIONS.
Corrective Action:
THE INSTRUMENT PANEL DOES NOT HAVE SUFFICIENT BRIGHTNESS AND CONTRAST. IT IS VERY DIFFICULT, SOMETIMES IMPOSSIBLE, TO SEE THE SPEEDOMETER AND TACHOMETER READINGS IN CERTAIN DAYTIME LIGHTING CONDITIONS.
Additional Notes:
THE INSTRUMENT PANEL DOES NOT HAVE SUFFICIENT BRIGHTNESS AND CONTRAST. IT IS VERY DIFFICULT, SOMETIMES IMPOSSIBLE, TO SEE THE SPEEDOMETER AND TACHOMETER READINGS IN CERTAIN DAYTIME LIGHTING CONDITIONS.
Mfg Campaign: 11015295
Recall Date: Aug 15, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN DRIVING, THE UPPER HALF OF THE INSTRUMENT PANEL CONTAINING THE SPEEDOMETER AND TACHOMETER IS COMPLETELY UNREADABLE UNDER DARK CONDITIONS SUCH AS GOING UNDER A BRIDGE OR IN AREAS WITH TREE COVERAGE OVERHEAD.
Corrective Action:
WHEN DRIVING, THE UPPER HALF OF THE INSTRUMENT PANEL CONTAINING THE SPEEDOMETER AND TACHOMETER IS COMPLETELY UNREADABLE UNDER DARK CONDITIONS SUCH AS GOING UNDER A BRIDGE OR IN AREAS WITH TREE COVERAGE OVERHEAD.
Additional Notes:
WHEN DRIVING, THE UPPER HALF OF THE INSTRUMENT PANEL CONTAINING THE SPEEDOMETER AND TACHOMETER IS COMPLETELY UNREADABLE UNDER DARK CONDITIONS SUCH AS GOING UNDER A BRIDGE OR IN AREAS WITH TREE COVERAGE OVERHEAD.
Mfg Campaign: 11015280
Recall Date: Aug 14, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT CLUSTER CAN'T BE READ UNDER DAYLIGHT CONDITIONS. THE SPEEDOMETER AND RPM ARE REALLY DIM AND I HAVE TO LOOK MORE THAN ONCE TO MAKE SURE OF MY CURRENT SPEED ETC. BAD LIGHTING EQUALS HAZARD AND DISTRACTION ON MY PART WHICH MAY CAUSE AN ACCIDENT.
Corrective Action:
INSTRUMENT CLUSTER CAN'T BE READ UNDER DAYLIGHT CONDITIONS. THE SPEEDOMETER AND RPM ARE REALLY DIM AND I HAVE TO LOOK MORE THAN ONCE TO MAKE SURE OF MY CURRENT SPEED ETC. BAD LIGHTING EQUALS HAZARD AND DISTRACTION ON MY PART WHICH MAY CAUSE AN ACCIDENT.
Additional Notes:
INSTRUMENT CLUSTER CAN'T BE READ UNDER DAYLIGHT CONDITIONS. THE SPEEDOMETER AND RPM ARE REALLY DIM AND I HAVE TO LOOK MORE THAN ONCE TO MAKE SURE OF MY CURRENT SPEED ETC. BAD LIGHTING EQUALS HAZARD AND DISTRACTION ON MY PART WHICH MAY CAUSE AN ACCIDENT.
Mfg Campaign: 11010748
Recall Date: Jul 26, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PLEASE LOOK AT THE ATTACHED PIC. THE SPEEDOMETER/GAUGES CLUSTER LOOKS DARK IN GARAGE, TUNNELS, CLOUDY CONDITIONS, UNDER TREE COVER. THERE IS NO ILLUMINATION DURING THE DAYTIME. YOU CAN'T EVEN READ THE SPEEDOMETER OR RPMS AT A GLANCE WHICH IS A SAFETY HAZARD. I ALMOST CRASHED MULTIPLE TIMES TRYING TO READ THE SPEEDOMETER AND FUEL GAUGES. THE CONSOLE LIGHT WHEEL KNOB IS ALREADY TURNED ALL THE WAY UP. I CHECKED ALL THE OPTIONS ALREADY AND THERE IS NOTHING THERE TO CONTROL THE GAUGES CLUSTER ILLUMINATION. I HAVE CONTACTED BMW NUMEROUS TIMES AND THEY HAVE IGNORED ALL OF MY INQUIRIES. THIS IS REALLY DISAPPOINTING FROM BMW. A 60K CAR SHOULDN'T HAVE THIS PROBLEM. WHEN DRIVING THROUGH A GARAGE OR TREE COVER OR CLOUDY CONDITIONS YOU CAN'T READ THE SPEED YOU'RE GOING. THIS IS A MAJOR SAFETY HAZARD. THERE ARE POSTS REGARDING THIS ON OFFICIAL BMW FORUMS. PLEASE HAVE BMW PERFORM RECALLS OR FIX THIS.
Corrective Action:
PLEASE LOOK AT THE ATTACHED PIC. THE SPEEDOMETER/GAUGES CLUSTER LOOKS DARK IN GARAGE, TUNNELS, CLOUDY CONDITIONS, UNDER TREE COVER. THERE IS NO ILLUMINATION DURING THE DAYTIME. YOU CAN'T EVEN READ THE SPEEDOMETER OR RPMS AT A GLANCE WHICH IS A SAFETY HAZARD. I ALMOST CRASHED MULTIPLE TIMES TRYING TO READ THE SPEEDOMETER AND FUEL GAUGES. THE CONSOLE LIGHT WHEEL KNOB IS ALREADY TURNED ALL THE WAY UP. I CHECKED ALL THE OPTIONS ALREADY AND THERE IS NOTHING THERE TO CONTROL THE GAUGES CLUSTER ILLUMINATION. I HAVE CONTACTED BMW NUMEROUS TIMES AND THEY HAVE IGNORED ALL OF MY INQUIRIES. THIS IS REALLY DISAPPOINTING FROM BMW. A 60K CAR SHOULDN'T HAVE THIS PROBLEM. WHEN DRIVING THROUGH A GARAGE OR TREE COVER OR CLOUDY CONDITIONS YOU CAN'T READ THE SPEED YOU'RE GOING. THIS IS A MAJOR SAFETY HAZARD. THERE ARE POSTS REGARDING THIS ON OFFICIAL BMW FORUMS. PLEASE HAVE BMW PERFORM RECALLS OR FIX THIS.
Additional Notes:
PLEASE LOOK AT THE ATTACHED PIC. THE SPEEDOMETER/GAUGES CLUSTER LOOKS DARK IN GARAGE, TUNNELS, CLOUDY CONDITIONS, UNDER TREE COVER. THERE IS NO ILLUMINATION DURING THE DAYTIME. YOU CAN'T EVEN READ THE SPEEDOMETER OR RPMS AT A GLANCE WHICH IS A SAFETY HAZARD. I ALMOST CRASHED MULTIPLE TIMES TRYING TO READ THE SPEEDOMETER AND FUEL GAUGES. THE CONSOLE LIGHT WHEEL KNOB IS ALREADY TURNED ALL THE WAY UP. I CHECKED ALL THE OPTIONS ALREADY AND THERE IS NOTHING THERE TO CONTROL THE GAUGES CLUSTER ILLUMINATION. I HAVE CONTACTED BMW NUMEROUS TIMES AND THEY HAVE IGNORED ALL OF MY INQUIRIES. THIS IS REALLY DISAPPOINTING FROM BMW. A 60K CAR SHOULDN'T HAVE THIS PROBLEM. WHEN DRIVING THROUGH A GARAGE OR TREE COVER OR CLOUDY CONDITIONS YOU CAN'T READ THE SPEED YOU'RE GOING. THIS IS A MAJOR SAFETY HAZARD. THERE ARE POSTS REGARDING THIS ON OFFICIAL BMW FORUMS. PLEASE HAVE BMW PERFORM RECALLS OR FIX THIS.
Mfg Campaign: 10957870
Recall Date: Mar 1, 2017
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT BACK LIGHTING IS INADEQUATE TO VIEW SPEEDOMETER DURING DAYLIGHT CONDITIONS DUE TO NO BACKLIGHTING UNLESS HEADLIGHTS ARE SELECTED ON.
Corrective Action:
INSTRUMENT BACK LIGHTING IS INADEQUATE TO VIEW SPEEDOMETER DURING DAYLIGHT CONDITIONS DUE TO NO BACKLIGHTING UNLESS HEADLIGHTS ARE SELECTED ON.
Additional Notes:
INSTRUMENT BACK LIGHTING IS INADEQUATE TO VIEW SPEEDOMETER DURING DAYLIGHT CONDITIONS DUE TO NO BACKLIGHTING UNLESS HEADLIGHTS ARE SELECTED ON.
Mfg Campaign: 10944274
Recall Date: Jan 11, 2017
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Corrective Action:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Additional Notes:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Mfg Campaign: 10937681
Recall Date: Dec 27, 2016
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Corrective Action:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Additional Notes:
BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR
Mfg Campaign: 10937681
Recall Date: Dec 27, 2016
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DURING CERTAIN DAYTIME CONDITIONS, SUCH AS A CLOUDY DAY OR UNDER SHADE, THE INSTRUMENT CLUSTER FOR SPEED, RPM, ETC. , CAN NOT BE READ. THIS PROBLEM IS MADE WORSE WITH SUNGLASSES.
Corrective Action:
DURING CERTAIN DAYTIME CONDITIONS, SUCH AS A CLOUDY DAY OR UNDER SHADE, THE INSTRUMENT CLUSTER FOR SPEED, RPM, ETC. , CAN NOT BE READ. THIS PROBLEM IS MADE WORSE WITH SUNGLASSES.
Additional Notes:
DURING CERTAIN DAYTIME CONDITIONS, SUCH AS A CLOUDY DAY OR UNDER SHADE, THE INSTRUMENT CLUSTER FOR SPEED, RPM, ETC. , CAN NOT BE READ. THIS PROBLEM IS MADE WORSE WITH SUNGLASSES.
Mfg Campaign: 10915001
Recall Date: Oct 9, 2016
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE BACKLIGHTING FOR THE TACHOMETER AND SPEEDOMETER BECOMES COMPLETELY UNREADABLE UNDER SOFT DAYLIGHT SITUATIONS. AN EXAMPLE OF THIS WOULD BE DRIVING THROUGH A WOODED AREA IN FULL DAYLIGHT. IT APPEARS THAT THIS ISSUE IS CREATED BE TWO ISSUES. FIRST, THE COLOR OF THE BACKGROUND AND LETTERING ON THE GAUGES THEMSELVES DO NOT CREATE ENOUGH CONTRASTING. SECOND, THE AMBIENT LIGHT SENSOR DOES NOT APPEAR TO PICK UP WHEN THIS SITUATION IS HAPPENING AND ENGAGE THE BACKLIGHTING FOR THE CONSOLE. THIS ISSUE MAKES IT VERY HARD, OR IMPOSSIBLE, TO DETERMINE SPEED AT A QUICK GLANCE AND COULD REQUIRE MORE TIME LOOKING AT THE GAUGES THAN USUAL, DISTRACTING FROM WATCHING THE ROAD.
Corrective Action:
THE BACKLIGHTING FOR THE TACHOMETER AND SPEEDOMETER BECOMES COMPLETELY UNREADABLE UNDER SOFT DAYLIGHT SITUATIONS. AN EXAMPLE OF THIS WOULD BE DRIVING THROUGH A WOODED AREA IN FULL DAYLIGHT. IT APPEARS THAT THIS ISSUE IS CREATED BE TWO ISSUES. FIRST, THE COLOR OF THE BACKGROUND AND LETTERING ON THE GAUGES THEMSELVES DO NOT CREATE ENOUGH CONTRASTING. SECOND, THE AMBIENT LIGHT SENSOR DOES NOT APPEAR TO PICK UP WHEN THIS SITUATION IS HAPPENING AND ENGAGE THE BACKLIGHTING FOR THE CONSOLE. THIS ISSUE MAKES IT VERY HARD, OR IMPOSSIBLE, TO DETERMINE SPEED AT A QUICK GLANCE AND COULD REQUIRE MORE TIME LOOKING AT THE GAUGES THAN USUAL, DISTRACTING FROM WATCHING THE ROAD.
Additional Notes:
THE BACKLIGHTING FOR THE TACHOMETER AND SPEEDOMETER BECOMES COMPLETELY UNREADABLE UNDER SOFT DAYLIGHT SITUATIONS. AN EXAMPLE OF THIS WOULD BE DRIVING THROUGH A WOODED AREA IN FULL DAYLIGHT. IT APPEARS THAT THIS ISSUE IS CREATED BE TWO ISSUES. FIRST, THE COLOR OF THE BACKGROUND AND LETTERING ON THE GAUGES THEMSELVES DO NOT CREATE ENOUGH CONTRASTING. SECOND, THE AMBIENT LIGHT SENSOR DOES NOT APPEAR TO PICK UP WHEN THIS SITUATION IS HAPPENING AND ENGAGE THE BACKLIGHTING FOR THE CONSOLE. THIS ISSUE MAKES IT VERY HARD, OR IMPOSSIBLE, TO DETERMINE SPEED AT A QUICK GLANCE AND COULD REQUIRE MORE TIME LOOKING AT THE GAUGES THAN USUAL, DISTRACTING FROM WATCHING THE ROAD.
Mfg Campaign: 10913600
Recall Date: Oct 4, 2016
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